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Hi,
When trying to download an app (swiftkey) on the playstore, i have the error ([BM-PP-14)].
This error occurs just after clicking on the price and just before "accept and download" button.
Weird thing, I've already bought this app 2 days ago and never had a chance to download it. At first I had the 921 error.
I've tried clearing google play cache and data, rebooting the device with no luck.
My device has the original rom.
Any help would be appreciated.
alimdi said:
Hi,
When trying to download an app (swiftkey) on the playstore, i have the error ([BM-PP-14)].
This error occurs just after clicking on the price and just before "accept and download" button.
Weird thing, I've already bought this app 2 days ago and never had a chance to download it. At first I had the 921 error.
I've tried clearing google play cache and data, rebooting the device with no luck.
My device has the original rom.
Any help would be appreciated.
Click to expand...
Click to collapse
Clear Google framework services and reboot. Should be good to go.
Sent from my Nexus 10 using Tapatalk HD
newellj79 said:
Clear Google framework services and reboot. Should be good to go.
Sent from my Nexus 10 using Tapatalk HD
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Click to collapse
Just tried it several times with no success. It occurs only with non free apps.
alimdi said:
Just tried it several times with no success. It occurs only with non free apps.
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Click to collapse
Having the same problem with Star Wars Pinball. Except I can buy other apps. It seems to be just this app that gets the error. Have tried clearing cache and data of Google Framework Services, Google Play Store, and Download Manager, all with no luck.
Nexus 4, stock, 4.2.2
chadrandom said:
Having the same problem with Star Wars Pinball. Except I can buy other apps. It seems to be just this app that gets the error. Have tried clearing cache and data of Google Framework Services, Google Play Store, and Download Manager, all with no luck.
Nexus 4, stock, 4.2.2
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Click to collapse
Same here : no problem with buying and installing other apps and I'm using 4.2.2 on nexus 4.
Perhaps this topic should be moved to the nexus 4 section?
alimdi said:
Same here : no problem with buying and installing other apps and I'm using 4.2.2 on nexus 4.
Perhaps this topic should be moved to the nexus 4 section?
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Google support got stuck too on this. They refunded the application and the problem disappeared. I've purchased and downloaded it again successfully.
How to buy apps overseas
alimdi said:
Google support got stuck too on this. They refunded the application and the problem disappeared. I've purchased and downloaded it again successfully.
Click to expand...
Click to collapse
There are two ways of getting around this:
1) Use Amazon but purchase with a US credit card (not 100% sure if the card address is necessary).
2) Trick Google Play into thinking you are in the US. This has changed over the last few years but identifying your location depends on two or three things:
- Your carrier based on your SIM card.
- Your IP address.
- Your credit card (I'm not sure about this one since I've never registered my Chinese credit card)
Two years ago if I wanted to get paid apps I just connected with popped in a US SIM card (even a dead one), connected with wifi and did my purchasing. However other steps may be required now depending on your device, such as a wifi only tablets. In any case I was just able to purchase an app that 20 minutes ago only gave me the BM-PPH-01 error. I haven't tried it with any movies, but will try to clean up this process to only what is necessary.
Steps I took on my Samsung i9300
1. Change the SIM from China Unicom to an old AT&T SIM and connect with wifi with airplane mode on otherwise.
2. Settings > Applications Manager > Google Play Store & Google Play Services > Clear Cache
3. Connect to San Jose pptp VPN service.
4. Log in to Google Play > Purchase from Phone and purchased through desktop Play Store* successfully.
*Oddly, when selecting devices from when purchasing through desktop Play Store, my i9300 still showed up as from China Unicom.
I suspect that the VPN connection may not be necessary, at least for the entire process, maybe just during the log in, but haven't needed to buy enough apps to try each option. But something like this should get you your stuff.
izmahoby said:
There are two ways of getting around this:
1) Use Amazon but purchase with a US credit card (not 100% sure if the card address is necessary).
2) Trick Google Play into thinking you are in the US. This has changed over the last few years but identifying your location depends on two or three things:
- Your carrier based on your SIM card.
- Your IP address.
- Your credit card (I'm not sure about this one since I've never registered my Chinese credit card)
Two years ago if I wanted to get paid apps I just connected with popped in a US SIM card (even a dead one), connected with wifi and did my purchasing. However other steps may be required now depending on your device, such as a wifi only tablets. In any case I was just able to purchase an app that 20 minutes ago only gave me the BM-PPH-01 error. I haven't tried it with any movies, but will try to clean up this process to only what is necessary.
Steps I took on my Samsung i9300
1. Change the SIM from China Unicom to an old AT&T SIM and connect with wifi with airplane mode on otherwise.
2. Settings > Applications Manager > Google Play Store & Google Play Services > Clear Cache
3. Connect to San Jose pptp VPN service.
4. Log in to Google Play > Purchase from Phone and purchased through desktop Play Store* successfully.
*Oddly, when selecting devices from when purchasing through desktop Play Store, my i9300 still showed up as from China Unicom.
I suspect that the VPN connection may not be necessary, at least for the entire process, maybe just during the log in, but haven't needed to buy enough apps to try each option. But something like this should get you your stuff.
Click to expand...
Click to collapse
Hey man you really did not need go through that many steps. Just an hour ago I got BM-PP-14 when I was trying to purchase an app from play store on my desktop. Then I tried purchasing it from the play store on my cell phone and it was successful... I am in Shanghai and the carrier recognized on play store is China Mobile.
ggoahead said:
Hey man you really did not need go through that many steps. Just an hour ago I got BM-PP-14 when I was trying to purchase an app from play store on my desktop. Then I tried purchasing it from the play store on my cell phone and it was successful... I am in Shanghai and the carrier recognized on play store is China Mobile.
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Click to collapse
I wish I could agree with you. Sometimes it works this way, sometimes it definitely won't. I suspect that this restriction is app specific because sometimes it works the opposite of what you described. I can't get it on my phone but can via desktop Play.
alimdi said:
Hi,
When trying to download an app (swiftkey) on the playstore, i have the error ([BM-PP-14)].
This error occurs just after clicking on the price and just before "accept and download" button.
Weird thing, I've already bought this app 2 days ago and never had a chance to download it. At first I had the 921 error.
I've tried clearing google play cache and data, rebooting the device with no luck.
My device has the original rom.
Any help would be appreciated.
Click to expand...
Click to collapse
Today I solve the problem by delete updates of Google play and Google play service.
Launch it again then the download procedure is fine, no reboot need.
I'm setting up my new shiny LG G6 unlocked (US997) with AT&T and I've just found that apparently AT&T Visual Voicemail app is listed as incompatible for this model (I cannot find this app when searching Play Store on the phone itself. When searching on the desktop I do find it but it lists G6 as incompatible and refuses to install).
Has anyone experienced the same and what remedy/alternative do people suggest?
P.S. For extra hilarity, here's with awesome, amazing, technically brilliant AT&T tech support chat: https://goo.gl/2kxCrV
Had same issues, fixed it myself.
mummytroll said:
I'm setting up my new shiny LG G6 unlocked (US997) with AT&T and I've just found that apparently AT&T Visual Voicemail app is listed as incompatible for this model (I cannot find this app when searching Play Store on the phone itself. When searching on the desktop I do find it but it lists G6 as incompatible and refuses to install).
Has anyone experienced the same and what remedy/alternative do people suggest?
What I did was install a apk version of the ATT Voicemail app. I googled apk ATT Vociemail and installed it directly onto the phone not through the playstore. You do have to allow unknown sources enabled to get it to install. If you need more detail just let me know. Download the apk on the phone then go ahead and find it in the download of file manager, and open it and will install, if you have unknown sources allowed. I have the exact same phone, and this fixed worked for me.
Thanks,
Click to expand...
Click to collapse
I did exactly as Luke1985 said. Works perfectly.
Hey guys,
I bought the Samsung S8+ in Germany, O2. I was hoping to be able to use Samsung Pay or android pay. All the other Samsungs I've had they come with Samsung Pay already, just to swipe up and it appears, with this one I don't have it. I tried to download in the play store and says ain't available for my country. The problem is I know it's available I just can't get it... I even downloaded the apk and installed it and when was on the setup says "can't read Sim card" and automatically closes. When I enter again says it can't connect to the server ( I'm using wifi and tried with data also)
Anyone knows how can I use Samsung Pay on S8? Kinda sad I payed so much for a cellphone and one of the features I was looking forward I can't use it =(
someone recommended this to me and it worked. try downloading samsung pay version 2.7.03
I was wondering if anyone was able to get Samsung Cloud to work instead of the preloaded verizon cloud. The old trick that I used to do on the S8+ was to install the apk and then use Quick Shortcut Maker app from the playstore to open it. That doesn't seem to work this time around, any ideas? Also had the same question regarding the inbuilt caller ID which verizon replaced with their own, if anyone has messed with it at all.
P.S.- Not trying to flash the unlocked firmware either as that will probably screw with with VoLTE and Wifi Calling
Quick Shortcut Maker still works to access Samsung Cloud on Verizon models as I've been able to do it that way. I also flashed the unlocked version of the firmware and have VoLTE and WiFi calling. Only thing I lost is VVM and video calling which I don't use anyways.
tlbland0426 said:
Quick Shortcut Maker still works to access Samsung Cloud on Verizon models as I've been able to do it that way. I also flashed the unlocked version of the firmware and have VoLTE and WiFi calling. Only thing I lost is VVM and video calling which I don't use anyways.
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Click to collapse
Okay cool, do you have the link to the unlocked version of the firmware for snapdragon?
aroy97 said:
Okay cool, do you have the link to the unlocked version of the firmware for snapdragon?
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Click to collapse
Sure, you can either download SamFirm and let it download it for you or go here:
https://forum.xda-developers.com/s10-plus/how-to/sm-g975u-firmware-downloads-tmo-spr-att-t3908657
In the OP there is a portion called U1 Unbranded Firmware hosted on AFH.
Easiest thing to do is use Nova launcher. From your home screen, hold to add a widget. Find Nova launcher in the list of widgets and select the Nova activities widget, scroll down to "Samsung account storage" and select the drop-down. From there scroll down to "Samsung Cloud.app.ui.SCloudActivity" and select it. From there you can open it up and there is an option in the settings to add it to your app screen.
Screenshots attached for reference. I have Verizon and it worked for me.
Outbreak444 said:
Easiest thing to do is use Nova launcher. From your home screen, hold to add a widget. Find Nova launcher in the list of widgets and select the Nova activities widget, scroll down to "Samsung account storage" and select the drop-down. From there scroll down to "Samsung Cloud.app.ui.SCloudActivity" and select it. From there you can open it up and there is an option in the settings to add it to your app screen.
Screenshots attached for reference. I have Verizon and it worked for me.
Click to expand...
Click to collapse
Hey thanks, I looked for the string "Samsung Cloud.app.ui.SCloudActivity" in QuickShortcutMaker and added it through there instead, works perfectly.
Any luck on getting Caller ID enabled without flashing U1 firmware?
Any updates on this method for latest firmware with one ui 2.0? app wont open from shortcut, i can open it through shortcut maker, chose my backup to recover from but it does nothing. when i chose another shortcut it says the app crashed. i didnt have this problem before this new update. didnt even have to use the shortcut maker, i could access it through samsung app.
nugzo said:
Any updates on this method for latest firmware with one ui 2.0? app wont open from shortcut, i can open it through shortcut maker, chose my backup to recover from but it does nothing. when i chose another shortcut it says the app crashed. i didnt have this problem before this new update. didnt even have to use the shortcut maker, i could access it through samsung app.
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Click to collapse
I'm also intersted in this. I'm getting an overage notice from OneDrive now that I'm back on only the free 5gb. I have Unlimited photos with Amazon but only 5 gb of video. Not sure if Google saves the videos.
problem in my phone
I have a problem my phone is held when I upload some file pls help me what I do now..?
tlbland0426 said:
Quick Shortcut Maker still works to access Samsung Cloud on Verizon models as I've been able to do it that way. I also flashed the unlocked version of the firmware and have VoLTE and WiFi calling. Only thing I lost is VVM and video calling which I don't use anyways.
Click to expand...
Click to collapse
If you are using unlocked firmware than Samsung cloud isn't a problem. It might need to be installed or updated but no shortcutmaker needed. It's the Verizon firmware that wont let it work.
Sorry to resurrect the dead with this one, but has anyone found a solution yet? I have the Samsung cloud app but it says that it isn't compatible with my device. I have a z flip 4. Originally on T-mobile, then I moved it to Verizon and had to do a warranty exchange.
Hello, I just got a new Galaxy Watch 4 Classic 4G (purchased in the UK) but I am having trouble copying my Google account to it. My phone is a S20 Ultra 5G (purchased in Hong Kong, SM-G9880)
In the Galaxy Wearable app, After the "Copying your accounts..." screen I get a "Couldn't copy your Google accounts" error without any extra context or information.
I have tried resetting my watch, clearing app cache/data from the Galaxy Wearable app, and restarting my phone. I have not attempted a factory reset of my phone as I don't really want to do that unless strictly necessary.
I have contacted Samsung UK support and I've been told that one of the reasons this is not working might be the lack of the "Google Mobile Services" app from my phone, as it does not appear on the list of system apps:
we highly recommend reaching our designated support team in Samsung Hong Kong so that they can also fully check if you can install/download Google Mobile Service (GMS) as this is one of the requirements for you to be able to fully use your mobile phone with your Galaxy Watch4 Classic
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I could not find a way to get that installed on my phone, and I am not convinced this is the culprit anyway.
Could someone help?
I had the same issue till yesterday night, Google play services had a new update yesterday so I updated and it worked flawlessly then. try to check if it has an update in the play store, note that you won't find it with "my apps", you have to go to phone settings, apps, show system apps, google play services, scroll all the way down and click on app details in store..