Database Users

bootloader unlock data unavailable

I have India version unlockable moto g4 plus. While I was tried to unlock bootloader I got bootloader unlock data after fastboot oem get_unlock_data command. Anyone help me to get solution?

Did you enable "USB Debugging" and toggle "Allow OEM Unlock" in "Developer Options" before doing your fastboot commands?

yes i checked all these options. thanks

The command from Motorola site to get the code should work on any phone, even the subsidized ones.
Moto won't release the key for Amazon subsidized ones, but you always read the code.

did you ever fix this? i have the same problem

mahesvr said:
yes i checked all these options. thanks
Click to expand...
Click to collapse
Do you know you need to copy that long command on notepad and remove all spaces and other words.
You only need to keep that long number and alphabet list without spaces and than paste it in Moto site:good:

Have you solved this problem? I have the same problem.

j_cesarbm said:
Have you solved this problem? I have the same problem.
Click to expand...
Click to collapse
If you're getting unlock data unavailable after using the fastboot oem get_unlock_data command, then you might have better luck submitting a post over at the Motorola forums: https://forums.lenovo.com/t5/forums/v3_1/forumtopicpage/board-id/230/thread-id/2654/page/1
Please read the initial post of that thread, and submit the information that is requested (the output of fastboot oem get_unlock_data and fastboot getvar all). Hopefully someone from Motorola should contact you and help you resolve the issue.

echo92 said:
If you're getting unlock data unavailable after using the fastboot oem get_unlock_data command, then you might have better luck submitting a post over at the Motorola forums: https://forums.lenovo.com/t5/forums/v3_1/forumtopicpage/board-id/230/thread-id/2654/page/1
Please read the initial post of that thread, and submit the information that is requested (the output of fastboot oem get_unlock_data and fastboot getvar all). Hopefully someone from Motorola should contact you and help you resolve the issue.
Click to expand...
Click to collapse
I am trying to unlock Bootloader from my device, however I get the following message. I am desperate !! Thank you
fastboot oem get_unlock_data
(bootloader) Unlock data:
(bootloader) Unlock data unavailable
(bootloader) Failed
OKAY [ 0.125s]
finished. total time: 0.125s
fastboot getvar all
(bootloader) version: 0.5
(bootloader) version-bootloader: moto-msm8953-C0.CD
(bootloader) product: albus
(bootloader) board: albus
(bootloader) secure: yes
(bootloader) hwrev: P4
(bootloader) radio: 5
(bootloader) storage-type: emmc
(bootloader) emmc: 64GB SAMSUNG RC14MB RV=08 PV=07 FV=0000000000000007
(bootloader) ram: 4GB SAMSUNG LP3 DIE=8Gb M5=01 M6=05 M7=00 M8=5F
(bootloader) cpu: MSM8953
(bootloader) serialno: 0038392474
(bootloader) cid: 0x0000
(bootloader) channelid: 0x00
(bootloader) uid: 549BA60500000000000000000000
(bootloader) securestate: oem_locked
(bootloader) iswarrantyvoid: no
(bootloader) max-download-size: 534773760
(bootloader) reason: Volume down key pressed
(bootloader) imei: 355644084608195
(bootloader) meid:
(bootloader) date: 09-14-2017
(bootloader) sku: XT1710-07
(bootloader) carrier_sku:
(bootloader) battid: SNN5983B
(bootloader) iccid:
(bootloader) cust_md5:
(bootloader) max-sparse-size: 268435456
(bootloader) current-time: "Fri Jan 9 6:36:38 UTC 1970"
(bootloader) ro.build.fingerprint[0]: motorola/albus/albus:8.0.0/OPSS27.
(bootloader) ro.build.fingerprint[1]: 76-12-25-15/13:user/release-keys
(bootloader) poweroffalarm: 0
(bootloader) ro.build.version.full[0]: Blur_Version.27.341.13.albus.reta
(bootloader) ro.build.version.full[1]: il.en.US
(bootloader) ro.build.version.qcom: LA.UM.6.6.r1-04400-89xx.0
(bootloader) version-baseband[0]: M8953P_41.50.07.63.02R ALBUS_BRAZILDSD
(bootloader) version-baseband[1]: S_CUST
(bootloader) kernel.version[0]: Linux version 3.18.71-perf-g6c0cc6c (hud
(bootloader) kernel.version[1]: [email protected]) (gcc version 4.9.x 2015
(bootloader) kernel.version[2]: 0123 (prerelease) (GCC) ) #1 SMP PREEMPT
(bootloader) kernel.version[3]: Thu Feb 7 06:11:12 CST 2019
(bootloader) sbl1.git: git=MBM-NG-VC0.CD-0-g4650d8f
(bootloader) rpm.git: git=bd19194
(bootloader) tz.git: git=e4ac270-dirty
(bootloader) devcfg.git: git=e4ac270-dirty
(bootloader) keymaster.git: git=e4ac270-dirty
(bootloader) cmnlib.git: git=e4ac270-dirty
(bootloader) cmnlib64.git: git=e4ac270-dirty
(bootloader) prov.git: git=e4ac270-dirty
(bootloader) aboot.git: git=MBM-NG-VC0.CD-0-g361b83a
(bootloader) frp-state: no protection (0)
(bootloader) ro.carrier: unknown
(bootloader) current-slot:
(bootloader) slot-suffixes: _a
(bootloader) slot-count: 1
(bootloader) slot-successful:_a: INVALID
(bootloader) slot-successful:_b: INVALID
(bootloader) slot-bootable:_a: INVALID
(bootloader) slot-bootable:_b: INVALID
(bootloader) slot-retry-count:_a: unknown
(bootloader) slot-retry-count:_b: unknown
all: listed above
finished. total time: 0.053s

j_cesarbm said:
I am trying to unlock Bootloader from my device, however I get the following message. I am desperate !! Thank you
fastboot oem get_unlock_data
<snip>
finished. total time: 0.053s
Click to expand...
Click to collapse
Thanks - again, the only place that can really help you is Motorola (and I've seen that you've posted over there). Once Alphadog sees your message, your case should be escalated up. Hopefully you'll be able to get your Z2 play unlocked, though it may take some time. Also, looking through your log, seems that there's no entry for ro.carrier, which might be causing the issues. However, we'll have to wait for Motorola to assist. Good luck.

Bootloader unlock data unavailable
I am unable to unlock bootloader of my device Moto e5 plus -(XT2924-3)Hannah
Please help me
C:\adb>fastboot devices
ZF6222V57X fastboot
C:\adb>fastboot oem help
(bootloader) config...
(bootloader) hw...
(bootloader) partition...
(bootloader) fb_mode_set
(bootloader) fb_mode_clear
(bootloader) bp-tools-on
(bootloader) bp-tools-off
(bootloader) qcom-on
(bootloader) qcom-off
(bootloader) unlock
(bootloader) lock
(bootloader) get_unlock_data
(bootloader) cid_prov_req
(bootloader) read_sv
(bootloader) off-mode-charge
OKAY [ 0.019s]
Finished. Total time: 0.027s
C:\adb>fastboot getvar all
(bootloader) version: 0.5
(bootloader) version-bootloader: moto-msm8937-BF.55
(bootloader) product: hannah
(bootloader) board: hannah
(bootloader) secure: yes
(bootloader) hwrev: P3
(bootloader) radio: 4
(bootloader) storage-type: emmc
(bootloader) emmc: 32GB SKHYNIX HBG4a2 RV=08 PV=A5 FV=00000000000000A5
(bootloader) ram: 3GB SKHYNIX LP3 DIE=8Gb M5=06 M6=04 M7=00 M8=5F
(bootloader) cpu: MSM8937
(bootloader) serialno: ZF6222V57X
(bootloader) cid: 0x0000
(bootloader) channelid: 0x00
(bootloader) uid: A01DA8DF00000000000000000000
(bootloader) securestate: oem_locked
(bootloader) iswarrantyvoid: no
(bootloader) max-download-size: 535822336
(bootloader) reason: Volume down key pressed
(bootloader) imei: 355528093905579
(bootloader) meid:
(bootloader) date: 07-11-2018
(bootloader) sku: XT1924-3
(bootloader) carrier_sku: XT1924-3
(bootloader) battid:
(bootloader) iccid:
(bootloader) cust_md5:
(bootloader) max-sparse-size: 268435456
(bootloader) current-time: "Sun Jul 28 10:22:49 UTC 2019"
(bootloader) ro.build.fingerprint[0]: motorola/ahannah/ahannah:8.0.0/OPP
(bootloader) ro.build.fingerprint[1]: S27.91-179-4/4:user/release-keys
(bootloader) poweroffalarm: 0
(bootloader) ro.build.version.full[0]: Blur_Version.27.221.4.ahannah.ret
(bootloader) ro.build.version.full[1]: ail.en.US
(bootloader) ro.build.version.qcom: LA.UM.6.6.r1-04400-89xx.0
(bootloader) version-baseband: M8937_26.30.05.75R HANNAH_APDSDS_CUST
(bootloader) kernel.version[0]: Linux version 3.18.71-perf-g9ad2fe5 (hud
(bootloader) kernel.version[1]: [email protected]) (gcc version 4.8 (GCC)
(bootloader) kernel.version[2]: ) #1 SMP PREEMPT Thu Mar 28 02:54:24 CDT
(bootloader) kernel.version[3]: 2019
(bootloader) sbl1.git: git=MBM-NG-VBF.55-0-g8ffb6ee
(bootloader) rpm.git: git=02a0726-dirty
(bootloader) tz.git: git=9692555-dirty
(bootloader) devcfg.git: git=9692555-dirty
(bootloader) keymaster.git: git=9692555
(bootloader) cmnlib.git: git=9692555
(bootloader) cmnlib64.git: git=9692555
(bootloader) prov.git: git=9692555-dirty
(bootloader) aboot.git: git=MBM-NG-VBF.55-0-g4e3d3ac
(bootloader) frp-state: no protection (144)
(bootloader) ro.carrier: unknown
(bootloader) current-slot:
(bootloader) slot-suffixes: _a
(bootloader) slot-count: 1
(bootloader) slot-successful:_a: INVALID
(bootloader) slot-successful:_b: INVALID
(bootloader) slot-bootable:_a: INVALID
(bootloader) slot-bootable:_b: INVALID
(bootloader) slot-retry-count:_a: unknown
(bootloader) slot-retry-count:_b: unknown
all: listed above
Finished. Total time: 0.191s
C:\adb>fastboot oem get_unlock_data
(bootloader) Unlock data:
(bootloader) Unlock data unavailable
(bootloader) Failed
OKAY [ 0.020s]
Finished. Total time: 0.030s

Bootloader Unlock data unavailable Moto G5s Plus
echo92 said:
Thanks - again, the only place that can really help you is Motorola (and I've seen that you've posted over there). Once Alphadog sees your message, your case should be escalated up. Hopefully you'll be able to get your Z2 play unlocked, though it may take some time. Also, looking through your log, seems that there's no entry for ro.carrier, which might be causing the issues. However, we'll have to wait for Motorola to assist. Good luck.
Click to expand...
Click to collapse
My phone is motog5s plus. It also shows the same output despite my phone's cid is 0x0000 means bootloader can be unlocked.
(bootloader) Unlock data:
(bootloader) Unlock data unavailable
(bootloader) Failed
Please help me out. Went to the Motorola Service Centre, they said to replace the motherboard. Now that would cost high price which is not feasible.
I need to unloack bootloader because the phone's IMEI code is lost. Unable to put any calls. If there is another way to get IMEI code then it's good.

Ac3_DeXt=R said:
My phone is motog5s plus. It also shows the same output despite my phone's cid is 0x0000 means bootloader can be unlocked.
(bootloader) Unlock data:
(bootloader) Unlock data unavailable
(bootloader) Failed
Please help me out. Went to the Motorola Service Centre, they said to replace the motherboard. Now that would cost high price which is not feasible.
I need to unloack bootloader because the phone's IMEI code is lost. Unable to put any calls. If there is another way to get IMEI code then it's good.
Click to expand...
Click to collapse
Not a lot we can do sadly, if the motherboard needs replacing, then maybe you could see if an independent shop could do it for you?
I'm not sure how your IMEI got lost, did you buy the device used or did something happen to the device?

echo92 said:
Not a lot we can do sadly, if the motherboard needs replacing, then maybe you could see if an independent shop could do it for you?
I'm not sure how your IMEI got lost, did you buy the device used or did something happen to the device?
Click to expand...
Click to collapse
IMEI is lost after an update OTA. I believe it can be fixed if I downgrade from Oreo to Naughat with custom rom. But the phone is not showing oem unlock data at all. The phone is bootloader unlockable.

I am having a Motorola Moto G7 Amazon Subsidized Phone. I am unable to unlock the bootloader as not getting the unlock key and getting the same message as mentioned above:
(bootloader) Unlock data:
(bootloader) Unlock data unavailable
(bootloader) Failed
I too went to the Motorola Service Centre, they said to replace the motherboard. Replacing motherboard meaning spending an equal amount of money as spent on this one.
fastboot getvar all output is below:
(bootloader) version: 0.5
(bootloader) version-bootloader: MBM-2.1-river_retail-cf76a327f28-200930
(bootloader) product: river
(bootloader) board: river
(bootloader) secure: yes
(bootloader) hwrev: PVT
(bootloader) radio: 6
(bootloader) storage-type: emmc
(bootloader) emmc: 64GB SAMSUNG RH64AB RV=08 PV=05 FV=0000000000000005
(bootloader) ram: 4GB SAMSUNG LP3 DIE=8Gb M5=01 M6=06 M7=00 M8=5F
(bootloader) cpu: SDM632
(bootloader) serialno: ZF622xxxxx
(bootloader) cid: 0x0000
(bootloader) channelid: 0xc0
(bootloader) uid: A7C468A700000000000000000000
(bootloader) securestate: oem_locked
(bootloader) factory-modes: allowed
(bootloader) iswarrantyvoid: no
(bootloader) max-download-size: 536870912
(bootloader) reason: Volume down key pressed
(bootloader) imei: 354xxxxxxxxxxxx
(bootloader) imei2:
(bootloader) meid:
(bootloader) date: 03-16-2019
(bootloader) sku: XT1962-6
(bootloader) carrier_sku: XT1962-6
(bootloader) battid: SB18C34005
(bootloader) iccid:
(bootloader) cust_md5:
(bootloader) max-sparse-size: 268435456
(bootloader) current-time: "Tue Dec 29 14: 0:35 UTC 2020"
(bootloader) ro.build.fingerprint[0]: motorola/river/river:10/QPUS30.52-
(bootloader) ro.build.fingerprint[1]: 16-2-7-4/e7923d:user/release-keys
(bootloader) poweroffalarm: 0
(bootloader) ro.build.version.full: <not found>
(bootloader) ro.build.version.qcom: LA.UM.8.6.2.r1-06600-89xx.0
(bootloader) version-baseband: M632_41.00.01.163R RIVER_APEMDSDS_CUST
(bootloader) kernel.version[0]: Linux version 4.9.206-perf+ ([email protected]
(bootloader) kernel.version[1]: oid-build) (clang version 8.0.12 for And
(bootloader) kernel.version[2]: roid NDK) #1 SMP PREEMPT Wed Sep 30 11:2
(bootloader) kernel.version[3]: 9:39 CDT 2020
(bootloader) sbl1.git: MBM-2.1-river_retail-315bc626c6-200930
(bootloader) rpm.git: MBM-2.1-river_retail-20f2cf34-200930
(bootloader) tz.git: MBM-2.1-river_retail-03d85fce32-200930
(bootloader) devcfg.git: MBM-2.1-river_retail-03d85fce32-200930
(bootloader) keymaster.git: MBM-2.1-river_retail-03d85fce32-200930
(bootloader) cmnlib.git: MBM-2.1-river_retail-03d85fce32-200930
(bootloader) cmnlib64.git: MBM-2.1-river_retail-03d85fce32-200930
(bootloader) prov.git: MBM-2.1-river_retail-03d85fce32-200930
(bootloader) aboot.git: MBM-2.1-river_retail-cf76a327f28-200930
(bootloader) frp-state: no protection (err)
(bootloader) ro.carrier: retin
(bootloader) current-slot: a
(bootloader) running-boot-lun: 0
(bootloader) running-slot: _a
(bootloader) slot-suffixes: _a,_b
(bootloader) slot-count: 2
(bootloader) slot-successful:_a: No
(bootloader) slot-successful:_b: No
(bootloader) slot-bootable:_a: Yes
(bootloader) slot-bootable:_b: Yes
(bootloader) slot-retry-count:_a: 7
(bootloader) slot-retry-count:_b: 0
(bootloader) pcb-part-no: SB28C35906
all: listed above
finished. total time: 0.193s
>> fastboot oem unlock
...
(bootloader) fastboot oem unlock [ unlock code ]
OKAY [ 0.023s]
finished. total time: 0.025s
>> fastboot oem get_unlock_data
...
(bootloader) Unlock data:
(bootloader) Unlock data unavailable
(bootloader) Failed
OKAY [ 0.047s]
finished. total time: 0.047s
>> fastboot devices
ZF622xxxxxx fastboot
>> adb devices
List of devices attached
(shows nothing)
I have tried below command to get the unlock key from Motorola Website:
>> fastboot oem cid_prov_req
...
(bootloader) 0001dddddddddddddddd000000000000
(bootloader) 00000000000000000000000000000000
(bootloader) 00000000000000000000000000000000
(bootloader) 00000000000000000000000000000000
(bootloader) 000006ea3b1821784e881ce694286221
(bootloader) ecfe000100f0000100000062a7c468a7
(bootloader) 00000000000000000000000000000000
(bootloader) 00000000000000000000000000000000
(bootloader) 0000dddddddddddddddd000631313131
(bootloader) 31313131313131313131313131313131
(bootloader) 0000ffffffffffffffffffffffffffff
(bootloader) ffffffffffff
OKAY [ 0.048s]
finished. total time: 0.048s
But get the message as PUID is not found in the above string.
I have then tried getting UID from the getvar all command which is;
(bootloader) uid: A7C468A700000000000000000000
and tried different ways in combining the UID with the above string but failed to get the [unlock key]
I am not sure whether this way is correct or not since I have purchased the device from Amazon and I have read somewhere that amazon subsidized phones will not get the unlock key.

fortnightbattle said:
>> fastboot devices
ZF622xxxxxx fastboot
>> adb devices
List of devices attached
(shows nothing)
I have tried below command to get the unlock key from Motorola Website:
>> fastboot oem cid_prov_req
...
(bootloader) 0001dddddddddddddddd000000000000
(bootloader) 00000000000000000000000000000000
(bootloader) 00000000000000000000000000000000
(bootloader) 00000000000000000000000000000000
(bootloader) 000006ea3b1821784e881ce694286221
(bootloader) ecfe000100f0000100000062a7c468a7
(bootloader) 00000000000000000000000000000000
(bootloader) 00000000000000000000000000000000
(bootloader) 0000dddddddddddddddd000631313131
(bootloader) 31313131313131313131313131313131
(bootloader) 0000ffffffffffffffffffffffffffff
(bootloader) ffffffffffff
OKAY [ 0.048s]
finished. total time: 0.048s
Click to expand...
Click to collapse
did you try to get unlock data with this command:
fastboot oem get_unlock_data

Yes correct, I have tried the same command and below is the result:
C:\Program Files (x86)\Minimal ADB and Fastboot>fastboot oem get_unlock_data
...
(bootloader) Unlock data:
(bootloader) Unlock data unavailable
(bootloader) Failed
OKAY [ 0.053s]
finished. total time: 0.054s
zitronenmelissa said:
did you try to get unlock data with this command:
fastboot oem get_unlock_data
Click to expand...
Click to collapse

Yes correct, I have tried the same command and below is the result:
C:\Program Files (x86)\Minimal ADB and Fastboot>fastboot oem get_unlock_data
...
(bootloader) Unlock data:
(bootloader) Unlock data unavailable
(bootloader) Failed
OKAY [ 0.053s]
finished. total time: 0.054s
zitronenmelissa said:
did you try to get unlock data with this command:
fastboot oem get_unlock_data
Click to expand...
Click to collapse

fortnightbattle said:
Yes correct, I have tried the same command and below is the result:
C:\Program Files (x86)\Minimal ADB and Fastboot>fastboot oem get_unlock_data
...
(bootloader) Unlock data:
(bootloader) Unlock data unavailable
(bootloader) Failed
OKAY [ 0.053s]
finished. total time: 0.054s
Click to expand...
Click to collapse
your cid is 0x0000, so it should be unlockable source: https://forums.lenovo.com/t5/MOTO-G...ader-Unlock-Help-Please-post-here/m-p/3024663
did you activate oem unlocking in developer settings (turn wifi on, activate dev settings, activate oem unlocking) ?

zitronenmelissa said:
your cid is 0x0000, so it should be unlockable source: https://forums.lenovo.com/t5/MOTO-G...ader-Unlock-Help-Please-post-here/m-p/3024663
did you activate oem unlocking in developer settings (turn wifi on, activate dev settings, activate oem unlocking) ?
Click to expand...
Click to collapse
Since the Phone is in a bad state , I can only access bootloader where I have typed - "fastboot oem get_unlock_data", to unlock the bootloader but it is not working for me. The Software works proper but by the time system boots up (generally tries 4 times to come up with a vibrate effect) and then sends a message on the screen the verification has failed. ID it gives as blank. Then again phone has to be rebooted to go to the bootloader mode. I read somewhere since (bootloader) cid: 0x0000 so it is an unlockable phone (ATT Device).

[solved] failed to load kernel - cant do anything

hey,
I am a noob when it comes to rooting devices and I kinda ****ed up on my 2 year old device.
When I try to start my device, I get this error:
Start up failed:
Your device didnt start up successfully. Use the Software Repair Assistant on computer to repair your device.
Connect your device to your computer to get the Software Repair Assistant.
AP Fastboot Flash Mode (Secure)
Fastboot Reason: Volume key pressed
USB connected
cmd: getvar:slot-count
cmd: getvar:slot-suffixes
cmd: getvar:slot-suffixes(note: yes, 2 times)
cmd: getvar:has-slot:recovery
cmd: getvar: partition-type:recovery
cmd: getvar:max-download-size
cmd: download:009ff000
cmd: flash:recovery
Error: failed to load kernel!
Boot up failed
my problem is, that no matter how I try to start or factory reset my phone, I sooner or later land on that screen. I can use fastboot commands just fine, but I dont know which I need to use. TWRP cant be started, because I need to press "Recovery Mode" at one point which sends me back to the above error.
I am stuck since half a day and I honestly cant figure it out myself. I hope you can help me to root my phone. many thanks,
Termii
Edit 1: trying the following commands:
C:\Users\Desktop\reboot\platform-tools>fastboot devices
ZY2245QMTN fastboot
C:\Users\Desktop\reboot\platform-tools>fastboot erase recovery
(bootloader) slot-count: not found
(bootloader) slot-suffixes: not found
(bootloader) slot-suffixes: not found
(bootloader) has-slot:recovery: not found
erasing 'recovery'...
(bootloader) Permission denied
FAILED (remote failure)
finished. total time: 0.007s
C:\Users\Desktop\reboot\platform-tools>fastboot flash recovery recovery.img (note: recovery = TWRP 3.1.1-0 Moto G5S Plus [sanders])
(bootloader) slot-count: not found
(bootloader) slot-suffixes: not found
(bootloader) slot-suffixes: not found
(bootloader) has-slot:recovery: not found
target reported max download size of 536870912 bytes
sending 'recovery' (10236 KB)...
OKAY [ 0.284s]
writing 'recovery'...
(bootloader) Image not signed or corrupt
OKAY [ 0.231s]
finished. total time: 0.519s
C:\Users\Desktop\reboot\platform-tools>fastboot reboot
(bootloader) slot-count: not found
(bootloader) slot-suffixes: not found
(bootloader) slot-suffixes: not found
rebooting...
finished. total time: 0.007s
the error my moto shows me:
Start up failed:
Your device didnt start up successfully. Use the Software Repair Assistant on computer to repair your device.
Connect your device to your computer to get the Software Repair Assistant.
AP Fastboot Flash Mode (Secure)
Error: failed to load kernel!
Fastboot Reason: Fall-through from recovery boot mode USB connected
Edit 2:
C:\Users\Desktop\reboot\platform-tools>fastboot getvar all
(bootloader) slot-count: not found
(bootloader) slot-suffixes: not found
(bootloader) slot-suffixes: not found
(bootloader) version: 0.5
(bootloader) version-bootloader: moto-msm8953-C0.8A(*)
(bootloader) product: potter
(bootloader) board: potter
(bootloader) secure: yes
(bootloader) hwrev: P3B
(bootloader) radio: 3
(bootloader) storage-type: emmc
(bootloader) emmc: 32GB SAMSUNG RX1BMB RV=08 PV=07 FV=0000000000000007
(bootloader) ram: 3GB SAMSUNG LP3 DIE=6Gb M5=01 M6=05 M7=00 M8=7B
(bootloader) cpu: MSM8953
(bootloader) serialno: ZY2245QMTN
(bootloader) cid: 0x0032
(bootloader) channelid: 0x40
(bootloader) uid: 24F61D6D00000000000000000000
(bootloader) securestate: flashing_unlocked
(bootloader) iswarrantyvoid: yes
(bootloader) max-download-size: 536870912
(bootloader) reason: Fall-through from recovery boot mode
(bootloader) imei: ********
(bootloader) meid:
(bootloader) date: 05-16-2017
(bootloader) sku: XT1685
(bootloader) battid:
(bootloader) iccid:
(bootloader) cust_md5:
(bootloader) max-sparse-size: 268435456
(bootloader) current-time: "Sun Jun 14 3:14:15 UTC 1970"
(bootloader) ro.build.fingerprint[0]: motorola/potter_n/potter_n:7.0/NPN
(bootloader) ro.build.fingerprint[1]: S25.137-33-11/11:user/release-keys
(bootloader) poweroffalarm: 1
(bootloader) ro.build.version.full[0]: Blur_Version.25.226.11.potter.ret
(bootloader) ro.build.version.full[1]: ail.en.US
(bootloader) ro.build.version.qcom: LA.UM.5.6.r1-01900-89xx.0
(bootloader) version-baseband: M8953_02.03.07.06R POTTER_EMEADSDS_CUST
(bootloader) kernel.version[0]: Linux version 3.18.31-perf-g64ca40a-0012
(bootloader) kernel.version[1]: 8-g77c6b6b ([email protected]) (gcc ve
(bootloader) kernel.version[2]: rsion 4.9 20150123 (prerelease) (GCC) )
(bootloader) kernel.version[3]: #1 SMP PREEMPT Tue Aug 8 08:37:28 CDT 20
(bootloader) kernel.version[4]: 17
(bootloader) sbl1.git: git=MBM-NG-VC0.8A-0-gc33529e
(bootloader) rpm.git: git=MBM-NG-VC0.C0-1-g202d600
(bootloader) tz.git: git=6c4172f-dirty
(bootloader) devcfg.git: git=6c4172f-dirty
(bootloader) keymaster.git: git=6c4172f-dirty
(bootloader) cmnlib.git: git=6c4172f-dirty
(bootloader) cmnlib64.git: git=6c4172f-dirty
(bootloader) prov.git: git=6c4172f-dirty
(bootloader) aboot.git: git=MBM-NG-VC0.8A-0-gc90d6a9-dirty
(bootloader) qe: qe 0/0
(bootloader) frp-state: no protection (0)
(bootloader) ro.carrier: reteu
all: listed above
finished. total time: 0.177s

solution
it seems I got my phone fixed with this guide: https://forum.xda-developers.com/g5...romfactory-t3691396/post74221633#post74221633

termii10 said:
it seems I got my phone fixed with this guide: https://forum.xda-developers.com/g5...romfactory-t3691396/post74221633#post74221633
Click to expand...
Click to collapse
You might want to edit out your IMEI from the post.

thanks. what is it for btw?

termii10 said:
thanks. what is it for btw?
Click to expand...
Click to collapse
It uniquely IDs a mobile phone, used by carriers to identify stolen devices and disconnect them from the network. If someone else gets a hold of it, they could use it for their illegal device rendering your phone unusable.

termii10 said:
it seems I got my phone fixed with this guide: https://forum.xda-developers.com/g5...romfactory-t3691396/post74221633#post74221633
Click to expand...
Click to collapse
This worked for me as well.

Failed to load Kernel.
Hi dear team,
here's my situation,
When phone is just starting appears a N/A symbol, after that I receive "Start up failed: Your device didnt start up successfully. Use the Software Repair ... etc" message, as well I get the "failed to load kernel". and "fastboot reason fall-through from charger boot mode" message on red letters.
I tried to do the flash stock rom(factory image) via fastboot but when process finish and I reboot phone, still happens the same, I selected the correct stock rom according to my phone model. Phone has bootloader unlocked.
Idk what else I can do. I really appreciate if you can give me a hand.
Greetings

Tropicalvibes said:
Hi dear team,
here's my situation,
When phone is just starting appears a N/A symbol, after that I receive "Start up failed: Your device didnt start up successfully. Use the Software Repair ... etc" message, as well I get the "failed to load kernel". and "fastboot reason fall-through from charger boot mode" message on red letters.
I tried to do the flash stock rom(factory image) via fastboot but when process finish and I reboot phone, still happens the same, I selected the correct stock rom according to my phone model. Phone has bootloader unlocked.
Idk what else I can do. I really appreciate if you can give me a hand.
Greetings
Click to expand...
Click to collapse
I suggest you to use lenovo moto smart assistant app to flash the device, as it will flash your device for you.

riyan65 said:
I suggest you to use lenovo moto smart assistant app to flash the device, as it will flash your device for you.
Click to expand...
Click to collapse
thanks for your answer, I did it already, it does not work cuz it cannot get enough information from the phone.

Tropicalvibes said:
Failed to load Kernel.
Hi dear team,
here's my situation,
When phone is just starting appears a N/A symbol, after that I receive "Start up failed: Your device didnt start up successfully. Use the Software Repair ... etc" message, as well I get the "failed to load kernel". and "fastboot reason fall-through from charger boot mode" message on red letters.
I tried to do the flash stock rom(factory image) via fastboot but when process finish and I reboot phone, still happens the same, I selected the correct stock rom according to my phone model. Phone has bootloader unlocked.
Idk what else I can do. I really appreciate if you can give me a hand.
Greetings
Click to expand...
Click to collapse
hello, could you solve it?

Accidentally flashed downgrade on Moto G5 Plus - want to make sure I didn't hardbrick

Edit: SOLVED. Flashed 8.1.0 October update before rebooting and everything went fine
First I unlocked the bootloader using this guide.
Then I immediately flashed TWRP using this guide from the TWRP site. After rebooting, I was unable to access "Recovery" in the bootloader as I was shown an error message, "Moto G5 Plus is unlocked and can't be trusted, bad key error", as seen in this post. A user on the post said to flash the stock ROM and then reflash TWRP.
I rebooted into bootloader and flashed the Android 7.1 stock rom. While still in the bootloader, I then realized that I messed up and should've flashed the the 8.1.0 stock ROM as that is what the device initially had. I then download the 8.1.0 ROM from here and flash it in fastboot using this guide.
However, while flashing 8.1.0, the following errors were output (I removed the successful outputs):
HTML:
fastboot oem fb_mode_set
OKAY [ 0.002s]
Finished. Total time: 0.003s
PS C:\Users\subha\Downloads\POTTER_RETAIL_8.1.0_OPS28.85-17_cid50_subsidy-DEFAULT_regulatory-DEFAULT_CFC.xml> fastboot f
lash partition gpt.bin
Sending 'partition' (45 KB) OKAY [ 0.006s]
Writing 'partition' (bootloader) Validating 'gpt.default.xml'
(bootloader) Security version downgrade
(bootloader) Image primary_gpt failed validation
(bootloader) Preflash validation failed
(bootloader) Cancelling 'gpt.default.xml'
FAILED (remote failure)
Finished. Total time: 0.079s
PS C:\Users\subha\Downloads\POTTER_RETAIL_8.1.0_OPS28.85-17_cid50_subsidy-DEFAULT_regulatory-DEFAULT_CFC.xml> fastboot f
lash boot boot.img
Sending 'boot' (16384 KB) OKAY [ 0.383s]
Writing 'boot' (bootloader) Image signed with key bad key
OKAY [ 0.258s]
Finished. Total time: 0.645s
PS C:\Users\subha\Downloads\POTTER_RETAIL_8.1.0_OPS28.85-17_cid50_subsidy-DEFAULT_regulatory-DEFAULT_CFC.xml> fastboot f
lash recovery recovery.img
Sending 'recovery' (20580 KB) OKAY [ 0.467s]
Writing 'recovery' (bootloader) Image signed with key bad key
OKAY [ 0.350s]
Finished. Total time: 0.823s
PS C:\Users\subha\Downloads\POTTER_RETAIL_8.1.0_OPS28.85-17_cid50_subsidy-DEFAULT_regulatory-DEFAULT_CFC.xml> fastboot e
rase customize
Erasing 'customize' (bootloader) Permission denied
FAILED (remote failure)
Finished. Total time: 0.007s
PS C:\Users\subha\Downloads\POTTER_RETAIL_8.1.0_OPS28.85-17_cid50_subsidy-DEFAULT_regulatory-DEFAULT_CFC.xml> fastboot e
rase clogo
Erasing 'clogo' (bootloader) Permission denied
FAILED (remote failure)
Finished. Total time: 0.120s
I'm still sitting in the bootloader as I'm afraid of rebooting in fear of potentially hardbricking the device. The
HTML:
image_primary gpt
error in particular seems kind of scary - Googling it, it seems people only encountered it when hardbricking the device.
Here is an output of my
HTML:
fastboot gervar all
:
HTML:
(bootloader) version: 0.5
(bootloader) version-bootloader: moto-msm8953-C0.92
(bootloader) product: potter
(bootloader) board: potter
(bootloader) secure: yes
(bootloader) hwrev: P3B
(bootloader) radio: 1
(bootloader) storage-type: emmc
(bootloader) emmc: 64GB SAMSUNG RC14MB RV=08 PV=07 FV=0000000000000007
(bootloader) ram: 4GB SAMSUNG LP3 DIE=8Gb M5=01 M6=05 M7=00 M8=5F
(bootloader) cpu: MSM8953
(bootloader) serialno: removed
(bootloader) cid: 0x0032
(bootloader) channelid: 0x8d
(bootloader) uid: removed
(bootloader) securestate: flashing_unlocked
(bootloader) iswarrantyvoid: yes
(bootloader) max-download-size: 534773760
(bootloader) reason: Reboot mode set to fastboot
(bootloader) imei: removed
(bootloader) meid:
(bootloader) date: 03-12-2017
(bootloader) sku: XT1687
(bootloader) carrier_sku:
(bootloader) battid:
(bootloader) iccid:
(bootloader) cust_md5:
(bootloader) max-sparse-size: 268435456
(bootloader) current-time: "Fri Jan 16 3:38:17 UTC 1970"
(bootloader) ro.build.fingerprint[0]: motorola/potter/potter:8.1.0/OPSS2
(bootloader) ro.build.fingerprint[1]: 8.85-17-2/945e:user/release-keys
(bootloader) poweroffalarm: 0
(bootloader) ro.build.version.full[0]: Blur_Version.28.211.2.potter.reta
(bootloader) ro.build.version.full[1]: il.en.US
(bootloader) ro.build.version.qcom: LA.UM.6.6.r1-08600-89xx.0
(bootloader) version-baseband: M8953_41.50.07.85R POTTER_NA_CUST
(bootloader) kernel.version[0]: Linux version 3.18.71-perf-gea366bb-0000
(bootloader) kernel.version[1]: 4-g7402761 ([email protected]) (gcc ver
(bootloader) kernel.version[2]: sion 4.9.x 20150123 (prerelease) (GCC) )
(bootloader) kernel.version[3]: #1 SMP PREEMPT Wed Oct 10 09:19:54 CDT
(bootloader) kernel.version[4]: 2018
(bootloader) sbl1.git: git=MBM-NG-VC0.92-0-gd009c3b
(bootloader) rpm.git: git=MBM-NG-VC0.91-0-g92e5e21-dirty
(bootloader) tz.git: git=MBM-NG-VC0.91-2-g26cc248-dirty
(bootloader) devcfg.git: git=MBM-NG-VC0.91-2-g26cc248-dirty
(bootloader) keymaster.git: git=MBM-NG-VC0.91-2-g26cc248-dirty
(bootloader) cmnlib.git: git=MBM-NG-VC0.91-2-g26cc248-dirty
(bootloader) cmnlib64.git: git=MBM-NG-VC0.91-2-g26cc248-dirty
(bootloader) prov.git: git=MBM-NG-VC0.91-2-g26cc248-dirty
(bootloader) aboot.git: git=MBM-NG-VC0.92-0-g3ea8df0
(bootloader) frp-state: no protection (0)
(bootloader) ro.carrier: retus
(bootloader) current-slot:
(bootloader) slot-suffixes: _a
(bootloader) slot-count: 1
(bootloader) slot-successful:_a: INVALID
(bootloader) slot-successful:_b: INVALID
(bootloader) slot-bootable:_a: INVALID
(bootloader) slot-bootable:_b: INVALID
(bootloader) slot-retry-count:_a: unknown
(bootloader) slot-retry-count:_b: unknown
all: listed above
Finished. Total time: 0.273s
Is my device okay, and am I okay to reboot? If something is wrong, is there anything I can do to fix it? Thanks!

Im in a chicken egg situation, please help!

So i buy a new battery for my dead moto g6+, and encountered with the following problems.
Its a xt1926-6 Evert RETAR
1st: baseband not found, no wifi, and no signal, so i cant pass the google wizard setup
2st: Cant flash a stock firmware/rom cause i didnt have the usb depuration on, and no oem locked (cant turn on beacuse i cant access the phone, like i said in the 1st problem)
Recovery mode works.
Already tried: Flashing stock rom/firmware via ADB, flashing stock rom/firm via SD, bypassing google wizard (also i have the account, but no internet to login), reverse tethering to give the phone internet but didnt work too.
If anyone can give me help, i will aprecciate it, im so frustrated and been fighting with this phone for 4 days.
UPDATE: LMSA gives me two errors first "Failed to match the connected device.
Reconnect device, then try again."
second error: just stays in "wait for matching firmware, don't unplug your device"
(i put my stock folder in the LMSA download folder but just stays like i said
UPDATE 2: i forgot to mention it but when i get to the part of flashing that says "fastboot erase DDR" i got this error back:
>fastboot erase DDR
erasing 'DDR'...
(bootloader) Invalid partition name DDR
FAILED (remote failure)
finished. total time: 0.006s
UPDATE 3: trying to at least repair the wifi to pass the google wizard encountered the following problem doing some tutorial i read in another forum.
>fastboot -w
Erase successful, but not automatically formatting.
File system type raw not supported.
Erase successful, but not automatically formatting.
File system type not supported.
erasing 'userdata'...
OKAY [ 0.220s]
erasing 'cache'...
OKAY [ 0.003s]
finished. total time: 0.223s
That means i dont have the system formated?
I dont know what to do anymore guys...

cowb0y said:
So i buy a new battery for my dead moto g6+, and encountered with the following problems.
Its a xt1926-6 Evert RETAR
1st: baseband not found, no wifi, and no signal, so i cant pass the google wizard setup
2st: Cant flash a stock firmware/rom cause i didnt have the usb depuration on, and no oem locked (cant turn on beacuse i cant access the phone, like i said in the 1st problem)
Recovery mode works.
Already tried: Flashing stock rom/firmware via ADB, flashing stock rom/firm via SD, bypassing google wizard (also i have the account, but no internet to login), reverse tethering to give the phone internet but didnt work too.
If anyone can give me help, i will aprecciate it, im so frustrated and been fighting with this phone for 4 days.
Click to expand...
Click to collapse
Try LMSA's Flash Rescue option
Leave phone in fastboot mode.
https://forum.xda-developers.com/general/general/update-moto-lenovo-moto-smart-assistant-t3951714
Sent from my Moto E (4) using Tapatalk

Thanks
sd_shadow said:
Try LMSA's Flash Rescue option
Leave phone in fastboot mode.
https://forum.xda-developers.com/general/general/update-moto-lenovo-moto-smart-assistant-t3951714
Sent from my Moto E (4) using Tapatalk
Click to expand...
Click to collapse
Gonna try, i will post the updates as soon as i can!

Update
sd_shadow said:
Try LMSA's Flash Rescue option
Leave phone in fastboot mode.
https://forum.xda-developers.com/general/general/update-moto-lenovo-moto-smart-assistant-t3951714
Sent from my Moto E (4) using Tapatalk
Click to expand...
Click to collapse
"Failed to match the connected device.
Reconnect device, then try again."
The phone is connected and in fastboot mode.

UPDATE 4
cowb0y said:
So i buy a new battery for my dead moto g6+, and encountered with the following problems.
Its a xt1926-6 Evert RETAR
1st: baseband not found, no wifi, and no signal, so i cant pass the google wizard setup
2st: Cant flash a stock firmware/rom cause i didnt have the usb depuration on, and no oem locked (cant turn on beacuse i cant access the phone, like i said in the 1st problem)
Recovery mode works.
Already tried: Flashing stock rom/firmware via ADB, flashing stock rom/firm via SD, bypassing google wizard (also i have the account, but no internet to login), reverse tethering to give the phone internet but didnt work too.
If anyone can give me help, i will aprecciate it, im so frustrated and been fighting with this phone for 4 days.
UPDATE: LMSA gives me two errors first "Failed to match the connected device.
Reconnect device, then try again."
second error: just stays in "wait for matching firmware, don't unplug your device"
(i put my stock folder in the LMSA download folder but just stays like i said
UPDATE 2: i forgot to mention it but when i get to the part of flashing that says "fastboot erase DDR" i got this error back:
>fastboot erase DDR
erasing 'DDR'...
(bootloader) Invalid partition name DDR
FAILED (remote failure)
finished. total time: 0.006s
UPDATE 3: trying to at least repair the wifi to pass the google wizard encountered the following problem doing some tutorial i read in another forum.
>fastboot -w
Erase successful, but not automatically formatting.
File system type raw not supported.
Erase successful, but not automatically formatting.
File system type not supported.
erasing 'userdata'...
OKAY [ 0.220s]
erasing 'cache'...
OKAY [ 0.003s]
finished. total time: 0.223s
That means i dont have the system formated?
I dont know what to do anymore guys...
Click to expand...
Click to collapse
I attach a getvar all for you
>fastboot getvar all
(bootloader) kernel: uefi
(bootloader) version-bootloader: MBM-3.0-evert_retail-8e93af8-200102
(bootloader) product: evert
(bootloader) board: evert
(bootloader) secure: yes
(bootloader) hwrev: PVT1
(bootloader) radio: LATAM
(bootloader) storage-type: eMMC
(bootloader) emmc: 64GB SKHYNIX HCG8a4 RV=08 PV=A2 FV=00000000000000A2
(bootloader) ufs: N/A
(bootloader) ram: 4GB SKHYNIX LP4x DIE=16Gb M5=06 M6=04 M7=00 M8=11
(bootloader) cpu: SDM630 1.0 (6)
(bootloader) serialno: ZY3232R25R
(bootloader) cid: 0x0032
(bootloader) channelid: 0x1a
(bootloader) uid: B6D17C90
(bootloader) securestate: oem_locked
(bootloader) verity-state: enforcing (0)
(bootloader) iswarrantyvoid: no
(bootloader) max-download-size: 536870912
(bootloader) reason: Volume down key pressed
(bootloader) imei: IHAVEIMEIBUTICENSOREDIT
(bootloader) meid:
(bootloader) date: 12-05-2018
(bootloader) sku: XT1926-6
(bootloader) carrier_sku: XT1926-6
(bootloader) battid: SB18C208
(bootloader) battery-voltage: 4068
(bootloader) iccid:
(bootloader) cust_md5:
(bootloader) max-sparse-size: 268435456
(bootloader) ro.build.fingerprint[0]: motorola/evert_n/evert_n:9/PPWS29.
(bootloader) ro.build.fingerprint[1]: 116-11-16/5555b:user/release-keys
(bootloader) poweroffalarm: 0
(bootloader) ro.build.version.full[0]: Blur_Version.29.361.26.evert.reta
(bootloader) ro.build.version.full[1]: il.en.US
(bootloader) ro.build.version.qcom: LA.UM.7.2.r1-05300-sdm660.0
(bootloader) version-baseband: <not found>
(bootloader) kernel.version[0]: Linux version 4.4.153-perf-gf134223-0256
(bootloader) kernel.version[1]: 0-g4e158e0 ([email protected]) (gcc ve
(bootloader) kernel.version[2]: rsion 4.9.x 20150123 (prerelease) (GCC)
(bootloader) kernel.version[3]: ) #1 SMP PREEMPT Thu Jan 2 01:06:09 CST
(bootloader) kernel.version[4]: 2020
(bootloader) git:abl: MBM-3.0-evert_retail-8e93af8-200102
(bootloader) git:xbl: MBM-3.0-evert_retail-b872199-200102
(bootloader) gitmic: MBM-3.0-evert_retail-b872199-200102
(bootloader) git:rpm: MBM-3.0-evert_retail-718b013-200102
(bootloader) git:tz: MBM-3.0-evert_retail-763d5fe-200102
(bootloader) git:hyp: MBM-3.0-evert_retail-763d5fe-200102
(bootloader) git:devcfg: MBM-3.0-evert_retail-763d5fe-200102
(bootloader) git:cmnlib: MBM-3.0-evert_retail-763d5fe-200102
(bootloader) git:cmnlib64: MBM-3.0-evert_retail-763d5fe-200102
(bootloader) git:keymaster: MBM-3.0-evert_retail-763d5fe-200102
(bootloader) gitrov: MBM-3.0-evert_retail-763d5fe-200102
(bootloader) git:storsec: MBM-3.0-evert_retail-763d5fe-200102
(bootloader) frp-state: protected (77)
(bootloader) ro.carrier: retar
(bootloader) current-slot: a
(bootloader) running-bl-slot: _a/_a
(bootloader) running-boot-lun: 0
(bootloader) slot-count: 2
(bootloader) slot-successful:_a: yes
(bootloader) slot-successful:_b: no
(bootloader) slot-unbootable:_a: no
(bootloader) slot-unbootable:_b: no
(bootloader) slot-retry-count:_a: 6
(bootloader) slot-retry-count:_b: 0
all: listed above
finished. total time: 0.203s

cowb0y said:
So i buy a new battery for my dead moto g6+, and encountered with the following problems.
Its a xt1926-6 Evert RETAR
1st: baseband not found, no wifi, and no signal, so i cant pass the google wizard setup
2st: Cant flash a stock firmware/rom cause i didnt have the usb depuration on, and no oem locked (cant turn on beacuse i cant access the phone, like i said in the 1st problem)
Recovery mode works.
Already tried: Flashing stock rom/firmware via ADB, flashing stock rom/firm via SD, bypassing google wizard (also i have the account, but no internet to login), reverse tethering to give the phone internet but didnt work too.
If anyone can give me help, i will aprecciate it, im so frustrated and been fighting with this phone for 4 days.
UPDATE: LMSA gives me two errors first "Failed to match the connected device.
Reconnect device, then try again."
second error: just stays in "wait for matching firmware, don't unplug your device"
(i put my stock folder in the LMSA download folder but just stays like i said
UPDATE 2: i forgot to mention it but when i get to the part of flashing that says "fastboot erase DDR" i got this error back:
>fastboot erase DDR
erasing 'DDR'...
(bootloader) Invalid partition name DDR
FAILED (remote failure)
finished. total time: 0.006s
UPDATE 3: trying to at least repair the wifi to pass the google wizard encountered the following problem doing some tutorial i read in another forum.
>fastboot -w
Erase successful, but not automatically formatting.
File system type raw not supported.
Erase successful, but not automatically formatting.
File system type not supported.
erasing 'userdata'...
OKAY [ 0.220s]
erasing 'cache'...
OKAY [ 0.003s]
finished. total time: 0.223s
That means i dont have the system formated?
I dont know what to do anymore guys...
Click to expand...
Click to collapse
If your phone is currently flashed with the stock rom, the only way to fix bootloader lock would be to enter edl mode. That means hard bricking on purpose ?

reply
mrsiri said:
If your phone is currently flashed with the stock rom, the only way to fix bootloader lock would be to enter edl mode. That means hard bricking on purpose
Click to expand...
Click to collapse
can you explain to me how i can do that? also sorry for not replying on time,i have same internet issues.
Also i need all the help i can get, because my moto g4 is slowly dying, having ghost touchs, etc. i want to use the g6 +

actualization
So i found a nano sim to try on, and the phone didnt read it, its like i didnt put the sim.
Now im desperate, i tried to formate the phone via fastboot, got this message:
PS C:\Users\cowb0y\Desktop\platform-tools> fastboot -w
Erase successful, but not automatically formatting.
File system type raw not supported.
Erase successful, but not automatically formatting.
File system type not supported.
erasing 'userdata'...
OKAY [ 0.387s]
erasing 'cache'...
OKAY [ 0.003s]
finished. total time: 0.392s
i noticed that one partition is on raw format.
I dont know what to do anymore.

cowb0y said:
I attach a getvar all for you
>fastboot getvar all
(bootloader) kernel: uefi
(bootloader) version-bootloader: MBM-3.0-evert_retail-8e93af8-200102
(bootloader) product: evert
(bootloader) board: evert
(bootloader) secure: yes
(bootloader) hwrev: PVT1
(bootloader) radio: LATAM
(bootloader) storage-type: eMMC
(bootloader) emmc: 64GB SKHYNIX HCG8a4 RV=08 PV=A2 FV=00000000000000A2
(bootloader) ufs: N/A
(bootloader) ram: 4GB SKHYNIX LP4x DIE=16Gb M5=06 M6=04 M7=00 M8=11
(bootloader) cpu: SDM630 1.0 (6)
(bootloader) serialno: ZY3232R25R
(bootloader) cid: 0x0032
(bootloader) channelid: 0x1a
(bootloader) uid: B6D17C90
(bootloader) securestate: oem_locked
(bootloader) verity-state: enforcing (0)
(bootloader) iswarrantyvoid: no
(bootloader) max-download-size: 536870912
(bootloader) reason: Volume down key pressed
(bootloader) imei: IHAVEIMEIBUTICENSOREDIT
(bootloader) meid:
(bootloader) date: 12-05-2018
(bootloader) sku: XT1926-6
(bootloader) carrier_sku: XT1926-6
(bootloader) battid: SB18C208
(bootloader) battery-voltage: 4068
(bootloader) iccid:
(bootloader) cust_md5:
(bootloader) max-sparse-size: 268435456
(bootloader) ro.build.fingerprint[0]: motorola/evert_n/evert_n:9/PPWS29.
(bootloader) ro.build.fingerprint[1]: 116-11-16/5555b:user/release-keys
(bootloader) poweroffalarm: 0
(bootloader) ro.build.version.full[0]: Blur_Version.29.361.26.evert.reta
(bootloader) ro.build.version.full[1]: il.en.US
(bootloader) ro.build.version.qcom: LA.UM.7.2.r1-05300-sdm660.0
(bootloader) version-baseband: <not found>
(bootloader) kernel.version[0]: Linux version 4.4.153-perf-gf134223-0256
(bootloader) kernel.version[1]: 0-g4e158e0 ([email protected]) (gcc ve
(bootloader) kernel.version[2]: rsion 4.9.x 20150123 (prerelease) (GCC)
(bootloader) kernel.version[3]: ) #1 SMP PREEMPT Thu Jan 2 01:06:09 CST
(bootloader) kernel.version[4]: 2020
(bootloader) git:abl: MBM-3.0-evert_retail-8e93af8-200102
(bootloader) git:xbl: MBM-3.0-evert_retail-b872199-200102
(bootloader) gitmic: MBM-3.0-evert_retail-b872199-200102
(bootloader) git:rpm: MBM-3.0-evert_retail-718b013-200102
(bootloader) git:tz: MBM-3.0-evert_retail-763d5fe-200102
(bootloader) git:hyp: MBM-3.0-evert_retail-763d5fe-200102
(bootloader) git:devcfg: MBM-3.0-evert_retail-763d5fe-200102
(bootloader) git:cmnlib: MBM-3.0-evert_retail-763d5fe-200102
(bootloader) git:cmnlib64: MBM-3.0-evert_retail-763d5fe-200102
(bootloader) git:keymaster: MBM-3.0-evert_retail-763d5fe-200102
(bootloader) gitrov: MBM-3.0-evert_retail-763d5fe-200102
(bootloader) git:storsec: MBM-3.0-evert_retail-763d5fe-200102
(bootloader) frp-state: protected (77)
(bootloader) ro.carrier: retar
(bootloader) current-slot: a
(bootloader) running-bl-slot: _a/_a
(bootloader) running-boot-lun: 0
(bootloader) slot-count: 2
(bootloader) slot-successful:_a: yes
(bootloader) slot-successful:_b: no
(bootloader) slot-unbootable:_a: no
(bootloader) slot-unbootable:_b: no
(bootloader) slot-retry-count:_a: 6
(bootloader) slot-retry-count:_b: 0
all: listed above
finished. total time: 0.203s
Click to expand...
Click to collapse
If you have access to a Window 7 or XP machine ?
you could try RSD Lite
Are you using this firmware?
https://mirrors.lolinet.com/firmware/moto/evert/official/RETAR/
XT1926-6_EVERT_RETAR_9.0_PPWS29.116-11-23_subsidy-DEFAULT_regulatory-XT1926-6-ARGENTINA_CFC.xml

reply
sd_shadow said:
If you have access to a Window 7 or XP machine ?
you could try RSD Lite
Are you using this firmware?
https://mirrors.lolinet.com/firmware/moto/evert/official/RETAR/
XT1926-6_EVERT_RETAR_9.0_PPWS29.116-11-23_subsidy-DEFAULT_regulatory-XT1926-6-ARGENTINA_CFC.xml
Click to expand...
Click to collapse
i think a got a netbook with w7 to try rsd lite, gonna try in a few hours and post the results.
No, im trying with the 116-11-16 versions https://mirrors.lolinet.com/firmware/moto/evert/official/RETAR/
XT1926-6_EVERT_RETAR_9.0_PPWS29.116-11-16_subsidy-DEFAULT_regulatory-XT1926-6-ARGENTINA_CFC.xml.zip (and the same but from 2019 date)
i will try with the version you handed me.

I give up
sd_shadow said:
If you have access to a Window 7 or XP machine ?
you could try RSD Lite
Are you using this firmware?
https://mirrors.lolinet.com/firmware/moto/evert/official/RETAR/
XT1926-6_EVERT_RETAR_9.0_PPWS29.116-11-23_subsidy-DEFAULT_regulatory-XT1926-6-ARGENTINA_CFC.xml
Click to expand...
Click to collapse
Well i installed w7 to try rsd, but all i got is "failed to switch to fastboot" the phone is already in bootloader mode.
Also try to flash manually the version that you give me, but got error on at least 5/6 files, retry, and all good, but still the same problem.
I dont know what to do anymore, tomorrow i will take the device to a "technician" i dont have hope on this...

Help needed moto G5 plus - stuck in fastboot menu? cant flash?

I have spent the last 12 hours trying to fix this. I am tech savvy but have never flashed a cellphone before, hence I dunno if I am doing something wrong. And apologies if my terms aren't correct. please correct me when I am wrong.
Phone is a moto G5 plus XT1681 (according to imei), one day it powered to fastboot (see image 1) and what ever I try to press, I get an error. (see image 2)
I followed and tried many guides. but especially this one
[GUIDE] Moto G5 Plus: Flashing Stock Firmware & Rooting [2021]
Flashing signed stock firmware: You need: Latest signed stock firmware: Europe (RETEU): https://mirrors-obs-2.lolinet.com/firmware/motorola/2017/potter/official/RETEU/ India (RETIN)...
forum.xda-developers.com
when I try to run the first line of the script I get the following error.
C:\Users\ADj\Desktop\moto g\Tiny ADB and Fastboot>fastboot oem fb_mode_set
FAILED (remote: '')
fastboot: error: Command failed
If I keep advancing in the code I get the same error than this guy
Bricked MOTO G5(XT1676) stucked at fastboot menu
hELLO.. I have had a moto g5 with oreo and magisk installed I tried to unistall magisk from magisk app after reboot it told me that startup failed then flashed an nougat rom and it worked perfectly but without imei numbers so i deleted cache from...
forum.xda-developers.com
the phone is detectable with command "fastboot devices"
Despite running this, the phone still stays "oem_locked" like in the images
C:\Users\ADj\Desktop\moto g\Tiny ADB and Fastboot>fastboot oem unlock
(bootloader) feature disabled
OKAY [ 0.017s]
Finished. Total time: 0.018s
I tried also installing TWRP and I get this error (because maybe that bypasses a locked bootloader?)
"(bootloader) Preflash validation failed
FAILED (remote failure)¨
And here is the log for what I learned that you always ask for
C:\Users\ADj\Desktop\moto g\Tiny ADB and Fastboot>fastboot getvar all
(bootloader) version: 0.5
(bootloader) version-bootloader: moto-msm8953-C0.92(*)
(bootloader) product: potter
(bootloader) board: potter
(bootloader) secure: yes
(bootloader) hwrev: P3B
(bootloader) radio: 2
(bootloader) storage-type: emmc
(bootloader) emmc: 32GB SAMSUNG QX13MB RV=08 PV=07 FV=0000000000000007
(bootloader) ram: 2GB SAMSUNG LP3 DIE=8Gb M5=01 M6=05 M7=00 M8=1F
(bootloader) cpu: MSM8953
(bootloader) serialno: ca31f0ad
(bootloader) cid: 0xDEAD
(bootloader) channelid: 0x00
(bootloader) uid: 423FF92E00000000000000000000
(bootloader) securestate: oem_locked
(bootloader) iswarrantyvoid: n/a
(bootloader) max-download-size: 534773760
(bootloader) reason: Last time flashing failed
(bootloader) imei: 000000000000000
(bootloader) meid:
(bootloader) date: 01-01-1970
(bootloader) sku: 000000000000000
(bootloader) carrier_sku:
(bootloader) battid:
(bootloader) iccid:
(bootloader) cust_md5:
(bootloader) max-sparse-size: 268435456
(bootloader) current-time:
(bootloader) ro.build.fingerprint:
(bootloader) poweroffalarm: 0
(bootloader) ro.build.version.full:
(bootloader) ro.build.version.qcom:
(bootloader) version-baseband:
(bootloader) kernel.version:
(bootloader) sbl1.git: sbl1.git
(bootloader) rpm.git: rpm.git
(bootloader) tz.git: tz.git
(bootloader) devcfg.git: devcfg.git
(bootloader) keymaster.git: keymaster.git
(bootloader) cmnlib.git: cmnlib.git
(bootloader) cmnlib64.git: cmnlib64.git
(bootloader) prov.git: prov.git
(bootloader) aboot.git: git=MBM-NG-VC0.92-0-g3ea8df0
(bootloader) frp-state: no protection (err)
(bootloader) ro.carrier:
(bootloader) current-slot:
(bootloader) slot-suffixes: _a
(bootloader) slot-count: 1
(bootloader) slot-successful:_a: INVALID
(bootloader) slot-successful:_b: INVALID
(bootloader) slot-bootable:_a: INVALID
(bootloader) slot-bootable:_b: INVALID
(bootloader) slot-retry-count:_a: unknown
(bootloader) slot-retry-count:_b: unknown
all: listed above
Finished. Total time: 0.175s
QUESTIONS
Am I just confusing rom because of firmware or country?
is all of this because my bootloader seems locked?
do I just need to get to recovery mode first?
I just want the phone to work, don't care for the data inside.
Other people that seem to be stuck with the same problem
https://forum.xda-developers.com/t/...-question-noob-friendly.3963645/post-85232253
THANKS IN ADVANCE AND SORRY FOR THE LONG POST I WANTED TO GIVE ALL MY INFORMATION AND RESEARCH

Same problem here.