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I have India version unlockable moto g4 plus. While I was tried to unlock bootloader I got bootloader unlock data after fastboot oem get_unlock_data command. Anyone help me to get solution?
Did you enable "USB Debugging" and toggle "Allow OEM Unlock" in "Developer Options" before doing your fastboot commands?
yes i checked all these options. thanks
The command from Motorola site to get the code should work on any phone, even the subsidized ones.
Moto won't release the key for Amazon subsidized ones, but you always read the code.
did you ever fix this? i have the same problem
mahesvr said:
yes i checked all these options. thanks
Click to expand...
Click to collapse
Do you know you need to copy that long command on notepad and remove all spaces and other words.
You only need to keep that long number and alphabet list without spaces and than paste it in Moto site:good:
Have you solved this problem? I have the same problem.
j_cesarbm said:
Have you solved this problem? I have the same problem.
Click to expand...
Click to collapse
If you're getting unlock data unavailable after using the fastboot oem get_unlock_data command, then you might have better luck submitting a post over at the Motorola forums: https://forums.lenovo.com/t5/forums/v3_1/forumtopicpage/board-id/230/thread-id/2654/page/1
Please read the initial post of that thread, and submit the information that is requested (the output of fastboot oem get_unlock_data and fastboot getvar all). Hopefully someone from Motorola should contact you and help you resolve the issue.
echo92 said:
If you're getting unlock data unavailable after using the fastboot oem get_unlock_data command, then you might have better luck submitting a post over at the Motorola forums: https://forums.lenovo.com/t5/forums/v3_1/forumtopicpage/board-id/230/thread-id/2654/page/1
Please read the initial post of that thread, and submit the information that is requested (the output of fastboot oem get_unlock_data and fastboot getvar all). Hopefully someone from Motorola should contact you and help you resolve the issue.
Click to expand...
Click to collapse
I am trying to unlock Bootloader from my device, however I get the following message. I am desperate !! Thank you
fastboot oem get_unlock_data
(bootloader) Unlock data:
(bootloader) Unlock data unavailable
(bootloader) Failed
OKAY [ 0.125s]
finished. total time: 0.125s
fastboot getvar all
(bootloader) version: 0.5
(bootloader) version-bootloader: moto-msm8953-C0.CD
(bootloader) product: albus
(bootloader) board: albus
(bootloader) secure: yes
(bootloader) hwrev: P4
(bootloader) radio: 5
(bootloader) storage-type: emmc
(bootloader) emmc: 64GB SAMSUNG RC14MB RV=08 PV=07 FV=0000000000000007
(bootloader) ram: 4GB SAMSUNG LP3 DIE=8Gb M5=01 M6=05 M7=00 M8=5F
(bootloader) cpu: MSM8953
(bootloader) serialno: 0038392474
(bootloader) cid: 0x0000
(bootloader) channelid: 0x00
(bootloader) uid: 549BA60500000000000000000000
(bootloader) securestate: oem_locked
(bootloader) iswarrantyvoid: no
(bootloader) max-download-size: 534773760
(bootloader) reason: Volume down key pressed
(bootloader) imei: 355644084608195
(bootloader) meid:
(bootloader) date: 09-14-2017
(bootloader) sku: XT1710-07
(bootloader) carrier_sku:
(bootloader) battid: SNN5983B
(bootloader) iccid:
(bootloader) cust_md5:
(bootloader) max-sparse-size: 268435456
(bootloader) current-time: "Fri Jan 9 6:36:38 UTC 1970"
(bootloader) ro.build.fingerprint[0]: motorola/albus/albus:8.0.0/OPSS27.
(bootloader) ro.build.fingerprint[1]: 76-12-25-15/13:user/release-keys
(bootloader) poweroffalarm: 0
(bootloader) ro.build.version.full[0]: Blur_Version.27.341.13.albus.reta
(bootloader) ro.build.version.full[1]: il.en.US
(bootloader) ro.build.version.qcom: LA.UM.6.6.r1-04400-89xx.0
(bootloader) version-baseband[0]: M8953P_41.50.07.63.02R ALBUS_BRAZILDSD
(bootloader) version-baseband[1]: S_CUST
(bootloader) kernel.version[0]: Linux version 3.18.71-perf-g6c0cc6c (hud
(bootloader) kernel.version[1]: [email protected]) (gcc version 4.9.x 2015
(bootloader) kernel.version[2]: 0123 (prerelease) (GCC) ) #1 SMP PREEMPT
(bootloader) kernel.version[3]: Thu Feb 7 06:11:12 CST 2019
(bootloader) sbl1.git: git=MBM-NG-VC0.CD-0-g4650d8f
(bootloader) rpm.git: git=bd19194
(bootloader) tz.git: git=e4ac270-dirty
(bootloader) devcfg.git: git=e4ac270-dirty
(bootloader) keymaster.git: git=e4ac270-dirty
(bootloader) cmnlib.git: git=e4ac270-dirty
(bootloader) cmnlib64.git: git=e4ac270-dirty
(bootloader) prov.git: git=e4ac270-dirty
(bootloader) aboot.git: git=MBM-NG-VC0.CD-0-g361b83a
(bootloader) frp-state: no protection (0)
(bootloader) ro.carrier: unknown
(bootloader) current-slot:
(bootloader) slot-suffixes: _a
(bootloader) slot-count: 1
(bootloader) slot-successful:_a: INVALID
(bootloader) slot-successful:_b: INVALID
(bootloader) slot-bootable:_a: INVALID
(bootloader) slot-bootable:_b: INVALID
(bootloader) slot-retry-count:_a: unknown
(bootloader) slot-retry-count:_b: unknown
all: listed above
finished. total time: 0.053s
j_cesarbm said:
I am trying to unlock Bootloader from my device, however I get the following message. I am desperate !! Thank you
fastboot oem get_unlock_data
<snip>
finished. total time: 0.053s
Click to expand...
Click to collapse
Thanks - again, the only place that can really help you is Motorola (and I've seen that you've posted over there). Once Alphadog sees your message, your case should be escalated up. Hopefully you'll be able to get your Z2 play unlocked, though it may take some time. Also, looking through your log, seems that there's no entry for ro.carrier, which might be causing the issues. However, we'll have to wait for Motorola to assist. Good luck.
Bootloader unlock data unavailable
I am unable to unlock bootloader of my device Moto e5 plus -(XT2924-3)Hannah
Please help me
C:\adb>fastboot devices
ZF6222V57X fastboot
C:\adb>fastboot oem help
(bootloader) config...
(bootloader) hw...
(bootloader) partition...
(bootloader) fb_mode_set
(bootloader) fb_mode_clear
(bootloader) bp-tools-on
(bootloader) bp-tools-off
(bootloader) qcom-on
(bootloader) qcom-off
(bootloader) unlock
(bootloader) lock
(bootloader) get_unlock_data
(bootloader) cid_prov_req
(bootloader) read_sv
(bootloader) off-mode-charge
OKAY [ 0.019s]
Finished. Total time: 0.027s
C:\adb>fastboot getvar all
(bootloader) version: 0.5
(bootloader) version-bootloader: moto-msm8937-BF.55
(bootloader) product: hannah
(bootloader) board: hannah
(bootloader) secure: yes
(bootloader) hwrev: P3
(bootloader) radio: 4
(bootloader) storage-type: emmc
(bootloader) emmc: 32GB SKHYNIX HBG4a2 RV=08 PV=A5 FV=00000000000000A5
(bootloader) ram: 3GB SKHYNIX LP3 DIE=8Gb M5=06 M6=04 M7=00 M8=5F
(bootloader) cpu: MSM8937
(bootloader) serialno: ZF6222V57X
(bootloader) cid: 0x0000
(bootloader) channelid: 0x00
(bootloader) uid: A01DA8DF00000000000000000000
(bootloader) securestate: oem_locked
(bootloader) iswarrantyvoid: no
(bootloader) max-download-size: 535822336
(bootloader) reason: Volume down key pressed
(bootloader) imei: 355528093905579
(bootloader) meid:
(bootloader) date: 07-11-2018
(bootloader) sku: XT1924-3
(bootloader) carrier_sku: XT1924-3
(bootloader) battid:
(bootloader) iccid:
(bootloader) cust_md5:
(bootloader) max-sparse-size: 268435456
(bootloader) current-time: "Sun Jul 28 10:22:49 UTC 2019"
(bootloader) ro.build.fingerprint[0]: motorola/ahannah/ahannah:8.0.0/OPP
(bootloader) ro.build.fingerprint[1]: S27.91-179-4/4:user/release-keys
(bootloader) poweroffalarm: 0
(bootloader) ro.build.version.full[0]: Blur_Version.27.221.4.ahannah.ret
(bootloader) ro.build.version.full[1]: ail.en.US
(bootloader) ro.build.version.qcom: LA.UM.6.6.r1-04400-89xx.0
(bootloader) version-baseband: M8937_26.30.05.75R HANNAH_APDSDS_CUST
(bootloader) kernel.version[0]: Linux version 3.18.71-perf-g9ad2fe5 (hud
(bootloader) kernel.version[1]: [email protected]) (gcc version 4.8 (GCC)
(bootloader) kernel.version[2]: ) #1 SMP PREEMPT Thu Mar 28 02:54:24 CDT
(bootloader) kernel.version[3]: 2019
(bootloader) sbl1.git: git=MBM-NG-VBF.55-0-g8ffb6ee
(bootloader) rpm.git: git=02a0726-dirty
(bootloader) tz.git: git=9692555-dirty
(bootloader) devcfg.git: git=9692555-dirty
(bootloader) keymaster.git: git=9692555
(bootloader) cmnlib.git: git=9692555
(bootloader) cmnlib64.git: git=9692555
(bootloader) prov.git: git=9692555-dirty
(bootloader) aboot.git: git=MBM-NG-VBF.55-0-g4e3d3ac
(bootloader) frp-state: no protection (144)
(bootloader) ro.carrier: unknown
(bootloader) current-slot:
(bootloader) slot-suffixes: _a
(bootloader) slot-count: 1
(bootloader) slot-successful:_a: INVALID
(bootloader) slot-successful:_b: INVALID
(bootloader) slot-bootable:_a: INVALID
(bootloader) slot-bootable:_b: INVALID
(bootloader) slot-retry-count:_a: unknown
(bootloader) slot-retry-count:_b: unknown
all: listed above
Finished. Total time: 0.191s
C:\adb>fastboot oem get_unlock_data
(bootloader) Unlock data:
(bootloader) Unlock data unavailable
(bootloader) Failed
OKAY [ 0.020s]
Finished. Total time: 0.030s
Bootloader Unlock data unavailable Moto G5s Plus
echo92 said:
Thanks - again, the only place that can really help you is Motorola (and I've seen that you've posted over there). Once Alphadog sees your message, your case should be escalated up. Hopefully you'll be able to get your Z2 play unlocked, though it may take some time. Also, looking through your log, seems that there's no entry for ro.carrier, which might be causing the issues. However, we'll have to wait for Motorola to assist. Good luck.
Click to expand...
Click to collapse
My phone is motog5s plus. It also shows the same output despite my phone's cid is 0x0000 means bootloader can be unlocked.
(bootloader) Unlock data:
(bootloader) Unlock data unavailable
(bootloader) Failed
Please help me out. Went to the Motorola Service Centre, they said to replace the motherboard. Now that would cost high price which is not feasible.
I need to unloack bootloader because the phone's IMEI code is lost. Unable to put any calls. If there is another way to get IMEI code then it's good.
Ac3_DeXt=R said:
My phone is motog5s plus. It also shows the same output despite my phone's cid is 0x0000 means bootloader can be unlocked.
(bootloader) Unlock data:
(bootloader) Unlock data unavailable
(bootloader) Failed
Please help me out. Went to the Motorola Service Centre, they said to replace the motherboard. Now that would cost high price which is not feasible.
I need to unloack bootloader because the phone's IMEI code is lost. Unable to put any calls. If there is another way to get IMEI code then it's good.
Click to expand...
Click to collapse
Not a lot we can do sadly, if the motherboard needs replacing, then maybe you could see if an independent shop could do it for you?
I'm not sure how your IMEI got lost, did you buy the device used or did something happen to the device?
echo92 said:
Not a lot we can do sadly, if the motherboard needs replacing, then maybe you could see if an independent shop could do it for you?
I'm not sure how your IMEI got lost, did you buy the device used or did something happen to the device?
Click to expand...
Click to collapse
IMEI is lost after an update OTA. I believe it can be fixed if I downgrade from Oreo to Naughat with custom rom. But the phone is not showing oem unlock data at all. The phone is bootloader unlockable.
I am having a Motorola Moto G7 Amazon Subsidized Phone. I am unable to unlock the bootloader as not getting the unlock key and getting the same message as mentioned above:
(bootloader) Unlock data:
(bootloader) Unlock data unavailable
(bootloader) Failed
I too went to the Motorola Service Centre, they said to replace the motherboard. Replacing motherboard meaning spending an equal amount of money as spent on this one.
fastboot getvar all output is below:
(bootloader) version: 0.5
(bootloader) version-bootloader: MBM-2.1-river_retail-cf76a327f28-200930
(bootloader) product: river
(bootloader) board: river
(bootloader) secure: yes
(bootloader) hwrev: PVT
(bootloader) radio: 6
(bootloader) storage-type: emmc
(bootloader) emmc: 64GB SAMSUNG RH64AB RV=08 PV=05 FV=0000000000000005
(bootloader) ram: 4GB SAMSUNG LP3 DIE=8Gb M5=01 M6=06 M7=00 M8=5F
(bootloader) cpu: SDM632
(bootloader) serialno: ZF622xxxxx
(bootloader) cid: 0x0000
(bootloader) channelid: 0xc0
(bootloader) uid: A7C468A700000000000000000000
(bootloader) securestate: oem_locked
(bootloader) factory-modes: allowed
(bootloader) iswarrantyvoid: no
(bootloader) max-download-size: 536870912
(bootloader) reason: Volume down key pressed
(bootloader) imei: 354xxxxxxxxxxxx
(bootloader) imei2:
(bootloader) meid:
(bootloader) date: 03-16-2019
(bootloader) sku: XT1962-6
(bootloader) carrier_sku: XT1962-6
(bootloader) battid: SB18C34005
(bootloader) iccid:
(bootloader) cust_md5:
(bootloader) max-sparse-size: 268435456
(bootloader) current-time: "Tue Dec 29 14: 0:35 UTC 2020"
(bootloader) ro.build.fingerprint[0]: motorola/river/river:10/QPUS30.52-
(bootloader) ro.build.fingerprint[1]: 16-2-7-4/e7923d:user/release-keys
(bootloader) poweroffalarm: 0
(bootloader) ro.build.version.full: <not found>
(bootloader) ro.build.version.qcom: LA.UM.8.6.2.r1-06600-89xx.0
(bootloader) version-baseband: M632_41.00.01.163R RIVER_APEMDSDS_CUST
(bootloader) kernel.version[0]: Linux version 4.9.206-perf+ ([email protected]
(bootloader) kernel.version[1]: oid-build) (clang version 8.0.12 for And
(bootloader) kernel.version[2]: roid NDK) #1 SMP PREEMPT Wed Sep 30 11:2
(bootloader) kernel.version[3]: 9:39 CDT 2020
(bootloader) sbl1.git: MBM-2.1-river_retail-315bc626c6-200930
(bootloader) rpm.git: MBM-2.1-river_retail-20f2cf34-200930
(bootloader) tz.git: MBM-2.1-river_retail-03d85fce32-200930
(bootloader) devcfg.git: MBM-2.1-river_retail-03d85fce32-200930
(bootloader) keymaster.git: MBM-2.1-river_retail-03d85fce32-200930
(bootloader) cmnlib.git: MBM-2.1-river_retail-03d85fce32-200930
(bootloader) cmnlib64.git: MBM-2.1-river_retail-03d85fce32-200930
(bootloader) prov.git: MBM-2.1-river_retail-03d85fce32-200930
(bootloader) aboot.git: MBM-2.1-river_retail-cf76a327f28-200930
(bootloader) frp-state: no protection (err)
(bootloader) ro.carrier: retin
(bootloader) current-slot: a
(bootloader) running-boot-lun: 0
(bootloader) running-slot: _a
(bootloader) slot-suffixes: _a,_b
(bootloader) slot-count: 2
(bootloader) slot-successful:_a: No
(bootloader) slot-successful:_b: No
(bootloader) slot-bootable:_a: Yes
(bootloader) slot-bootable:_b: Yes
(bootloader) slot-retry-count:_a: 7
(bootloader) slot-retry-count:_b: 0
(bootloader) pcb-part-no: SB28C35906
all: listed above
finished. total time: 0.193s
>> fastboot oem unlock
...
(bootloader) fastboot oem unlock [ unlock code ]
OKAY [ 0.023s]
finished. total time: 0.025s
>> fastboot oem get_unlock_data
...
(bootloader) Unlock data:
(bootloader) Unlock data unavailable
(bootloader) Failed
OKAY [ 0.047s]
finished. total time: 0.047s
>> fastboot devices
ZF622xxxxxx fastboot
>> adb devices
List of devices attached
(shows nothing)
I have tried below command to get the unlock key from Motorola Website:
>> fastboot oem cid_prov_req
...
(bootloader) 0001dddddddddddddddd000000000000
(bootloader) 00000000000000000000000000000000
(bootloader) 00000000000000000000000000000000
(bootloader) 00000000000000000000000000000000
(bootloader) 000006ea3b1821784e881ce694286221
(bootloader) ecfe000100f0000100000062a7c468a7
(bootloader) 00000000000000000000000000000000
(bootloader) 00000000000000000000000000000000
(bootloader) 0000dddddddddddddddd000631313131
(bootloader) 31313131313131313131313131313131
(bootloader) 0000ffffffffffffffffffffffffffff
(bootloader) ffffffffffff
OKAY [ 0.048s]
finished. total time: 0.048s
But get the message as PUID is not found in the above string.
I have then tried getting UID from the getvar all command which is;
(bootloader) uid: A7C468A700000000000000000000
and tried different ways in combining the UID with the above string but failed to get the [unlock key]
I am not sure whether this way is correct or not since I have purchased the device from Amazon and I have read somewhere that amazon subsidized phones will not get the unlock key.
fortnightbattle said:
>> fastboot devices
ZF622xxxxxx fastboot
>> adb devices
List of devices attached
(shows nothing)
I have tried below command to get the unlock key from Motorola Website:
>> fastboot oem cid_prov_req
...
(bootloader) 0001dddddddddddddddd000000000000
(bootloader) 00000000000000000000000000000000
(bootloader) 00000000000000000000000000000000
(bootloader) 00000000000000000000000000000000
(bootloader) 000006ea3b1821784e881ce694286221
(bootloader) ecfe000100f0000100000062a7c468a7
(bootloader) 00000000000000000000000000000000
(bootloader) 00000000000000000000000000000000
(bootloader) 0000dddddddddddddddd000631313131
(bootloader) 31313131313131313131313131313131
(bootloader) 0000ffffffffffffffffffffffffffff
(bootloader) ffffffffffff
OKAY [ 0.048s]
finished. total time: 0.048s
Click to expand...
Click to collapse
did you try to get unlock data with this command:
fastboot oem get_unlock_data
Yes correct, I have tried the same command and below is the result:
C:\Program Files (x86)\Minimal ADB and Fastboot>fastboot oem get_unlock_data
...
(bootloader) Unlock data:
(bootloader) Unlock data unavailable
(bootloader) Failed
OKAY [ 0.053s]
finished. total time: 0.054s
zitronenmelissa said:
did you try to get unlock data with this command:
fastboot oem get_unlock_data
Click to expand...
Click to collapse
Yes correct, I have tried the same command and below is the result:
C:\Program Files (x86)\Minimal ADB and Fastboot>fastboot oem get_unlock_data
...
(bootloader) Unlock data:
(bootloader) Unlock data unavailable
(bootloader) Failed
OKAY [ 0.053s]
finished. total time: 0.054s
zitronenmelissa said:
did you try to get unlock data with this command:
fastboot oem get_unlock_data
Click to expand...
Click to collapse
fortnightbattle said:
Yes correct, I have tried the same command and below is the result:
C:\Program Files (x86)\Minimal ADB and Fastboot>fastboot oem get_unlock_data
...
(bootloader) Unlock data:
(bootloader) Unlock data unavailable
(bootloader) Failed
OKAY [ 0.053s]
finished. total time: 0.054s
Click to expand...
Click to collapse
your cid is 0x0000, so it should be unlockable source: https://forums.lenovo.com/t5/MOTO-G...ader-Unlock-Help-Please-post-here/m-p/3024663
did you activate oem unlocking in developer settings (turn wifi on, activate dev settings, activate oem unlocking) ?
zitronenmelissa said:
your cid is 0x0000, so it should be unlockable source: https://forums.lenovo.com/t5/MOTO-G...ader-Unlock-Help-Please-post-here/m-p/3024663
did you activate oem unlocking in developer settings (turn wifi on, activate dev settings, activate oem unlocking) ?
Click to expand...
Click to collapse
Since the Phone is in a bad state , I can only access bootloader where I have typed - "fastboot oem get_unlock_data", to unlock the bootloader but it is not working for me. The Software works proper but by the time system boots up (generally tries 4 times to come up with a vibrate effect) and then sends a message on the screen the verification has failed. ID it gives as blank. Then again phone has to be rebooted to go to the bootloader mode. I read somewhere since (bootloader) cid: 0x0000 so it is an unlockable phone (ATT Device).
My XT1625 was acting up so badly I couldn't even do a factory reset within the OS (which had been upgraded to the April security fix). Note this is the Amazon version and the bootloader is locked.
I'm trying to flash ATHENE_AMZ_NPJ25.93-14.7_cid50_subsidy-DEFAULT_regulatory-DEFAULT_CFC
and I get messages like:
fastboot flash partition gpt.bin
(bootloader) slot-count: not found
(bootloader) slot-suffixes: not found
(bootloader) slot-suffixes: not found
(bootloader) has-slotartition: not found
target reported max download size of 536870912 bytes
sending 'partition' (32 KB)...
OKAY [ 0.004s]
writing 'partition'...
(bootloader) Security version downgrade
(bootloader) Image primary_gpt failed validation
(bootloader) Preflash validation failed
FAILED (remote failure)
finished. total time: 0.042s
fastboot getvar all reports:
(bootloader) slot-count: not found
(bootloader) slot-suffixes: not found
(bootloader) slot-suffixes: not found
(bootloader) version: 0.5
(bootloader) version-bootloader: moto-msm8952-B1.06
(bootloader) product: athene_13mp
(bootloader) board: athene_13mp
(bootloader) secure: yes
(bootloader) hwrev: P2A
(bootloader) radio: 1
(bootloader) storage-type: emmc
(bootloader) emmc: 16GB SAMSUNG QE13MB RV=08 PV=07 FV=0000000000000007
(bootloader) ram: 2GB SAMSUNG LP3 DIE=8Gb M5=01 M6=05 M7=00 M8=1F
(bootloader) cpu: MSM8952
(bootloader) serialno: ZY223CCCVK
(bootloader) cid: 0x0032
(bootloader) channelid: 0x93
(bootloader) uid: E9940E0100000000000000000000
(bootloader) securestate: oem_locked
(bootloader) iswarrantyvoid: no
(bootloader) max-download-size: 536870912
(bootloader) reason: Reboot mode set to fastboot
(bootloader) imei: 354124070776679
(bootloader) meid:
(bootloader) date: 06-22-2016
(bootloader) sku: XT1625
(bootloader) battid: SNN5966A
(bootloader) iccid:
(bootloader) cust_md5:
(bootloader) max-sparse-size: 268435456
(bootloader) current-time: "Sun Oct 2 7:17:53 UTC 2016"
(bootloader) ro.build.fingerprint[0]: motorola/athene_amz/athene:7.0/NPJ
(bootloader) ro.build.fingerprint[1]: S25.93-14-18/6:user/release-keys
(bootloader) ro.build.version.full[0]: Blur_Version.25.236.6.athene_amz.
(bootloader) ro.build.version.full[1]: amz.en.US
(bootloader) ro.build.version.qcom: LA.BR.1.3.6-01710-8976.0
(bootloader) version-baseband[0]: M8952_70030.25.03.62.02R ATHENE_RETUSA
(bootloader) version-baseband[1]: _CUST
(bootloader) kernel.version[0]: Linux version 3.10.84-ge03508d-00131-g44
(bootloader) kernel.version[1]: 2576f ([email protected]) (gcc version
(bootloader) kernel.version[2]: 4.8 (GCC) ) #1 SMP PREEMPT Wed Mar 28 06
(bootloader) kernel.version[3]: :58:16 CDT 2018
(bootloader) sbl1.git: git=MBM-NG-VB1.06-0-g57d1343
(bootloader) rpm.git: git=MBM-NG-VB1.06-0-ga970ead
(bootloader) tz.git: git=69dd24b-dirty
(bootloader) hyp.git: git=69dd24b-dirty
(bootloader) keymaster.git: git=69dd24b-dirty
(bootloader) cmnlib.git: git=69dd24b-dirty
(bootloader) aboot.git: git=MBM-NG-VB1.06-0-g0edfb0d
(bootloader) qe: qe 0/0
(bootloader) frp-state: protected (77)
(bootloader) ro.carrier: amz
all: listed above
finished. total time: 0.082s
Any suggestions? I called up Motorola and they want $125 for a replacement, which hardly seems worth it given the age of the phone.
Hmm, did you get the NPJS25.93-14-18 update via OTA or by manually updating? I didn't realise the AMZ channel had NPJS25.93-14-18.
Unfortunately, that NPJ25.93-14.7 AMZ firmware is the Sept 2017 firmware, which if you've formally updated to the April 2018 firmware will not flash properly (as you've found out, it's too old to flash, hence the security downgrade errors). I'm not sure why you've still got the B1:06 bootloader on your device if you've updated your system/modem to the April 2018 firmware - a mismatch like that on a locked bootloader may cause boot issues/boot failures.
Unless you can unlock your bootloader (which if your OEM unlocking toggle is off, you won't be able to), you'd have to wait for the NPJS.25.93-14.7-8 stock ROM to come out, which is the AMZ equivalent of the April 2018 stock ROM (the OTA update to the AMZ US XT1625 was shown in this post by Danny1976 https://forum.xda-developers.com/moto-g4-plus/how-to/april-security-ota-update-usa-t3800523 ). Flashing that should repair your device and get it going. However, I've no idea if it's been leaked or will be leaked.
Alternatively, if you don't want to wait, the only other suggestions would be to pay Motorola to replace the device/motherboard, find a service centre to perhaps re-flash the stock ROM for you or buy a new device.
Hi Guys, i have a moto g7 1962-4.
After flashed the lineage os rom, and installed wrong modules, i decided to install the Havoc Os, after that, my cellphone's restarted on the fastboot(secure) screen.
The oem_turns to lock, says oem_lock
and, i can't flash roms.
The error on start: failed to initialize partition table.
No Bootable A/B Slot, and failed to boot Linux, falling back to the fastboot.
here is my bootloader informations:
(bootloader) version: 0.5
(bootloader) version-bootloader: MBM-2.1-river_retail-a5c9d71-190801
(bootloader) product: river
(bootloader) board: river
(bootloader) secure: yes
(bootloader) hwrev: PVT
(bootloader) radio: 4
(bootloader) storage-type: emmc
(bootloader) emmc: 64GB MICRON S0J9N8 RV=08 PV=10 FV=0000000000000004
(bootloader) ram: 4GB MICRON LP3 DIE=8Gb M5=FF M6=01 M7=00 M8=5F
(bootloader) cpu: SDM632
(bootloader) cid: 0xDEAD
(bootloader) channelid: 0x00
(bootloader) uid: 0000000000000000000000000000
(bootloader) securestate: oem_locked
(bootloader) iswarrantyvoid: n/a
(bootloader) max-download-size: 536870912
(bootloader) reason: Failed to initialize partition table
(bootloader) imei:
(bootloader) meid:
(bootloader) date:
(bootloader) sku:
(bootloader) carrier_sku:
(bootloader) battid:
(bootloader) iccid:
(bootloader) cust_md5:
(bootloader) max-sparse-size: 268435456
(bootloader) current-time:
(bootloader) ro.build.fingerprint:
(bootloader) poweroffalarm: 0
(bootloader) ro.build.version.full:
(bootloader) ro.build.version.qcom:
(bootloader) version-baseband:
(bootloader) kernel.version:
(bootloader) sbl1.git: sbl1.git
(bootloader) rpm.git: rpm.git
(bootloader) tz.git: tz.git
(bootloader) devcfg.git: devcfg.git
(bootloader) keymaster.git: keymaster.git
(bootloader) cmnlib.git: cmnlib.git
(bootloader) cmnlib64.git: cmnlib64.git
(bootloader) prov.git: prov.git
(bootloader) aboot.git: MBM-2.1-river_retail-a5c9d71-190801
(bootloader) frp-state: no protection (err)
(bootloader) ro.carrier:
(bootloader) current-slot:
(bootloader) running-boot-lun: must + g->mlen
(bootloader) running-slot:
(bootloader) slot-suffixes: _a
(bootloader) slot-count: 1
(bootloader) slot-successful:_a: INVALID
(bootloader) slot-successful:_b: INVALID
(bootloader) slot-bootable:_a: INVALID
(bootloader) slot-bootable:_b: INVALID
(bootloader) slot-retry-count:_a: unknown
(bootloader) slot-retry-count:_b: unknown
i can't flash nothing, Its giving me, ex:
Setting current slot to 'a'...
(bootloader) Command is not allowed
FAILED (remote failure)
finished. total time: 0.037s
Remote Failure.
Can someone help me? please angelllllllllllllss
Try to flash the stock firmware. It must be signed and the same version as already installed.
Even if the bootloader is locked you can flash it.
WoKoschekk said:
Try to flash the stock firmware. It must be signed and the same version as already installed.
Even if the bootloader is locked you can flash it.
Click to expand...
Click to collapse
and the fastboot details? its like, corrupted?
WoKoschekk said:
Try to flash the stock firmware. It must be signed and the same version as already installed.
Even if the bootloader is locked you can flash it.
Click to expand...
Click to collapse
Dont Work, Remove Error
Are you able to boot into TWRP via "fastboot boot twrp.img" ? Is there any fastboot command executable on your device?
Can you enter the stock recovery?
WoKoschekk said:
Are you able to boot into TWRP via "fastboot boot twrp.img" ? Is there any fastboot command executable on your device?
Can you enter the stock recovery?
Click to expand...
Click to collapse
Nope, i cant go to the Stock Recovery, and the fastboot boot twrp.img dont work.
if you can't run the following commands then maybe you will need a blankflash...
Just use the gpt.bin and bootloader.img files from your stock rom:
Code:
fastboot flash partition gpt.bin
fastboot flash bootloader bootloader.img
fastboot reboot-bootloader
Or try RSDlite or any Motorola repair software...
WoKoschekk said:
if you can't run the following commands then maybe you will need a blankflash...
Just use the gpt.bin and bootloader.img files from your stock rom:
Code:
fastboot flash partition gpt.bin
fastboot flash bootloader bootloader.img
fastboot reboot-bootloader
Click to expand...
Click to collapse
Gpt and bootloader don't installs, the remote error its back.
WoKoschekk said:
Or try RSDlite or any Motorola repair software...
Click to expand...
Click to collapse
i tried, the RSD, and not recognize the phone.
So, you can't do anything... I guess the only chance to fix your phone is a blank flash.
I'm sorry but I don't know how to do that.
It would be better for you to use the search function.
Good luck!!
GordinhoBr said:
Hi Guys, i have a moto g7 1962-4.
After flashed the lineage os rom, and installed wrong modules, i decided to install the Havoc Os, after that, my cellphone's restarted on the fastboot(secure) screen.
The oem_turns to lock, says oem_lock
and, i can't flash roms.
The error on start: failed to initialize partition table.
No Bootable A/B Slot, and failed to boot Linux, falling back to the fastboot.
here is my bootloader informations:
(bootloader) version: 0.5
(bootloader) version-bootloader: MBM-2.1-river_retail-a5c9d71-190801
(bootloader) product: river
(bootloader) board: river
(bootloader) secure: yes
(bootloader) hwrev: PVT
(bootloader) radio: 4
(bootloader) storage-type: emmc
(bootloader) emmc: 64GB MICRON S0J9N8 RV=08 PV=10 FV=0000000000000004
(bootloader) ram: 4GB MICRON LP3 DIE=8Gb M5=FF M6=01 M7=00 M8=5F
(bootloader) cpu: SDM632
(bootloader) cid: 0xDEAD
(bootloader) channelid: 0x00
(bootloader) uid: 0000000000000000000000000000
(bootloader) securestate: oem_locked
(bootloader) iswarrantyvoid: n/a
(bootloader) max-download-size: 536870912
(bootloader) reason: Failed to initialize partition table
(bootloader) imei:
(bootloader) meid:
(bootloader) date:
(bootloader) sku:
(bootloader) carrier_sku:
(bootloader) battid:
(bootloader) iccid:
(bootloader) cust_md5:
(bootloader) max-sparse-size: 268435456
(bootloader) current-time:
(bootloader) ro.build.fingerprint:
(bootloader) poweroffalarm: 0
(bootloader) ro.build.version.full:
(bootloader) ro.build.version.qcom:
(bootloader) version-baseband:
(bootloader) kernel.version:
(bootloader) sbl1.git: sbl1.git
(bootloader) rpm.git: rpm.git
(bootloader) tz.git: tz.git
(bootloader) devcfg.git: devcfg.git
(bootloader) keymaster.git: keymaster.git
(bootloader) cmnlib.git: cmnlib.git
(bootloader) cmnlib64.git: cmnlib64.git
(bootloader) prov.git: prov.git
(bootloader) aboot.git: MBM-2.1-river_retail-a5c9d71-190801
(bootloader) frp-state: no protection (err)
(bootloader) ro.carrier:
(bootloader) current-slot:
(bootloader) running-boot-lun: must + g->mlen
(bootloader) running-slot:
(bootloader) slot-suffixes: _a
(bootloader) slot-count: 1
(bootloader) slot-successful:_a: INVALID
(bootloader) slot-successful:_b: INVALID
(bootloader) slot-bootable:_a: INVALID
(bootloader) slot-bootable:_b: INVALID
(bootloader) slot-retry-count:_a: unknown
(bootloader) slot-retry-count:_b: unknown
i can't flash nothing, Its giving me, ex:
Setting current slot to 'a'...
(bootloader) Command is not allowed
FAILED (remote failure)
finished. total time: 0.037s
Remote Failure.
Can someone help me? please angelllllllllllllss
Click to expand...
Click to collapse
Got the same here brow. I've tried everything without success. I took the cell phone in the authorized service and they charged me incredible 840 reais to fix (the phone already costs 899 new in the store). In the G7 plus forum there is a topic talking about Blank Flash. I tried to do it but I need the singleimage.bin file for the G7 model, since there the file is for G7 plus and it doesn't fit. I didn't find this file anywhere on the internet so I tried to build mine. apparently needs to extract the booloader.img file and create from the extracted files the singleimage.bin file with a program called star. For now, assists cannot recover. I already put mue G7 in the drawer and bought an a50, because I believe that in a few months this blank flash file will appear on the internet and solve our case. anyway, good luck! and any news please let me know here! I will do the same.
diegovmsouza said:
Got the same here brow. I've tried everything without success. I took the cell phone in the authorized service and they charged me incredible 840 reais to fix (the phone already costs 899 new in the store). In the G7 plus forum there is a topic talking about Blank Flash. I tried to do it but I need the singleimage.bin file for the G7 model, since there the file is for G7 plus and it doesn't fit. I didn't find this file anywhere on the internet so I tried to build mine. apparently needs to extract the booloader.img file and create from the extracted files the singleimage.bin file with a program called star. For now, assists cannot recover. I already put mue G7 in the drawer and bought an a50, because I believe that in a few months this blank flash file will appear on the internet and solve our case. anyway, good luck! and any news please let me know here! I will do the same.
Click to expand...
Click to collapse
send me you phone number.
Do you have access to Fastboot mode, right?
River blankflash is available on Tel$gram
HueyT said:
River blankflash is available on Tel$gram
Click to expand...
Click to collapse
On what now?
iamcubeman said:
On what now?
Click to expand...
Click to collapse
Telegram
Hi im new on this forum...lets jump the the problems. (sorry i got the verbs wrong, im not english native speaker)
1st problem: cannot enter in recovery (if i select the option the phone turn off and the led starts blinking)
2st problem: cannot flash stock rom/firmware because the phone wont turn on. (already tried to flash with oem locked but give me errors linked to the oem)
3st problem: the phone didnt charge but the leds blinking, already disconnected the battery, plugged the phone then reconnect the battery, this only give me the "lightining" icon but doesnt charge. if i press the power button shows me the "lightining" likes if is charging
I dont know what to do anymore, with the oem locked i cant flash anything, its giving me headaches...thanks for reading, hope i find the solution
Update: (this is the error i got, already know its from oem, plus when finished the phone just goes off, and didnt charge, only led blink)
(bootloader) WARNING: OEM images are required in the LOCKED state.
(bootloader) Flashing images can result in a non-boot condition.
(bootloader) Flash a proper OEM signed boot.img first.
(bootloader) *****************************************************
(bootloader) flash permission denied
FAILED (remote failure)
finished. total time: 0.738s
cowb0y said:
Hi im new on this forum...lets jump the the problems. (sorry i got the verbs wrong, im not english native speaker)
1st problem: cannot enter in recovery (if i select the option the phone turn off and the led starts blinking)
2st problem: cannot flash stock rom/firmware because the phone wont turn on. (already tried to flash with oem locked but give me errors linked to the oem)
3st problem: the phone didnt charge but the leds blinking, already disconnected the battery, plugged the phone then reconnect the battery, this only give me the "lightining" icon but doesnt charge. if i press the power button shows me the "lightining" likes if is charging
I dont know what to do anymore, with the oem locked i cant flash anything, its giving me headaches...thanks for reading, hope i find the solution
Update: (this is the error i got, already know its from oem, plus when finished the phone just goes off, and didnt charge, only led blink)
(bootloader) WARNING: OEM images are required in the LOCKED state.
(bootloader) Flashing images can result in a non-boot condition.
(bootloader) Flash a proper OEM signed boot.img first.
(bootloader) *****************************************************
(bootloader) flash permission denied
FAILED (remote failure)
finished. total time: 0.738s
Click to expand...
Click to collapse
So not a solution?
cowb0y said:
So not a solution?
Click to expand...
Click to collapse
run
Code:
fastboot getvar all
Please post it here after you remove the IMEI line
See
Motorola Flashing Guide
https://forum.xda-developers.com/general/rooting-roms/guide-flashing-motorola-firmware-t4042039
If you don't know fastboot commands
Update
sd_shadow said:
run
Code:
fastboot getvar all
Please post it here after you remove the IMEI line
See
Motorola Flashing Guide
https://forum.xda-developers.com/general/rooting-roms/guide-flashing-motorola-firmware-t4042039
If you don't know fastboot commands
Click to expand...
Click to collapse
Update yesterday i found reading here how to get the correct version of the rom stock, and already flashed it.
the phone wont charge (only appears the lightning icon but never increase or show "%") wont turn on, and didnt enter in recovery mode. i thinks its problem of the battery beacuse i buy new one and doesnt fit at all in the phone (it lacks 1cm) (also the battery is 3010mAh, and g6plus is 3200mAh i think)
Anyways here what you asked for Again sorry for my bad english.
(bootloader) kernel: uefi
(bootloader) version-bootloader: MBM-3.0-evert_retail-8e93af8-200102
(bootloader) product: evert
(bootloader) board: evert
(bootloader) secure: yes
(bootloader) hwrev: PVT1
(bootloader) radio: LATAM
(bootloader) storage-type: eMMC
(bootloader) emmc: 64GB SKHYNIX HCG8a4 RV=08 PV=A2 FV=00000000000000A2
(bootloader) ufs: N/A
(bootloader) ram: 4GB SKHYNIX LP4x DIE=16Gb M5=06 M6=04 M7=00 M8=11
(bootloader) cpu: SDM630 1.0 (6)
(bootloader) cid: 0x0032
(bootloader) channelid: 0x1a
(bootloader) uid: B6D17C90
(bootloader) securestate: oem_locked
(bootloader) verity-state: enforcing (0)
(bootloader) iswarrantyvoid: no
(bootloader) max-download-size: 536870912
(bootloader) reason: Volume down key pressed
(bootloader) meid:
(bootloader) date: 12-05-2018
(bootloader) sku: XT1926-6
(bootloader) carrier_sku: XT1926-6
(bootloader) battid: SB18C208
(bootloader) battery-voltage: 2793
(bootloader) iccid:
(bootloader) cust_md5:
(bootloader) max-sparse-size: 268435456
(bootloader) ro.build.fingerprint[0]: motorola/evert_n/evert_n:9/PPWS29.
(bootloader) ro.build.fingerprint[1]: 116-11-16/5555b:user/release-keys
(bootloader) poweroffalarm: 0
(bootloader) ro.build.version.full[0]: Blur_Version.29.361.26.evert.reta
(bootloader) ro.build.version.full[1]: il.en.US
(bootloader) ro.build.version.qcom: LA.UM.7.2.r1-05300-sdm660.0
(bootloader) version-baseband: <not found>
(bootloader) kernel.version[0]: Linux version 4.4.153-perf-gf134223-0256
(bootloader) kernel.version[1]: 0-g4e158e0 ([email protected]) (gcc ve
(bootloader) kernel.version[2]: rsion 4.9.x 20150123 (prerelease) (GCC)
(bootloader) kernel.version[3]: ) #1 SMP PREEMPT Thu Jan 2 01:06:09 CST
(bootloader) kernel.version[4]: 2020
(bootloader) git:abl: MBM-3.0-evert_retail-8e93af8-200102
(bootloader) git:xbl: MBM-3.0-evert_retail-b872199-200102
(bootloader) gitmic: MBM-3.0-evert_retail-b872199-200102
(bootloader) git:rpm: MBM-3.0-evert_retail-718b013-200102
(bootloader) git:tz: MBM-3.0-evert_retail-763d5fe-200102
(bootloader) git:hyp: MBM-3.0-evert_retail-763d5fe-200102
(bootloader) git:devcfg: MBM-3.0-evert_retail-763d5fe-200102
(bootloader) git:cmnlib: MBM-3.0-evert_retail-763d5fe-200102
(bootloader) git:cmnlib64: MBM-3.0-evert_retail-763d5fe-200102
(bootloader) git:keymaster: MBM-3.0-evert_retail-763d5fe-200102
(bootloader) gitrov: MBM-3.0-evert_retail-763d5fe-200102
(bootloader) git:storsec: MBM-3.0-evert_retail-763d5fe-200102
(bootloader) frp-state: protected (77)
(bootloader) ro.carrier: retar
(bootloader) current-slot: a
(bootloader) running-bl-slot: _a/_a
(bootloader) running-boot-lun: 0
(bootloader) slot-count: 2
(bootloader) slot-successful:_a: no
(bootloader) slot-successful:_b: no
(bootloader) slot-unbootable:_a: no
(bootloader) slot-unbootable:_b: no
(bootloader) slot-retry-count:_a: 7
(bootloader) slot-retry-count:_b: 0
all: listed above
finished. total time: 0.184s
My moto g4 play had hardbrick and I recovered it and it only lets me flash gpt bootloader logo fsg and modem the rest gives me error of preflash validation failed but even with gpt I get imei and serial no but I do not have cid since before brick this it damage with a bad flashing by adb shell dd if even with the brick I can enter qualcomm mode, flashing sbl1 with gpt.bin restart and the computer recognizes it attached my getvar all:
(bootloader) has-slotartition: not found
(bootloader) is-logicalartition: not found
Sending 'partition' (32 KB) OKAY [ 0.094s]
Writing 'partition' (bootloader) This may take a
few seconds, if a
(bootloader) different partition table is being
(bootloader) flashed since we need to backup
(bootloader) and restore a few partitions
(bootloader) Flashing primary GPT image...
(bootloader) Flashing backup GPT image...
OKAY [ 0.515s]
Finished. Total time: 0.780s
C:\Users\suwog>fastboot getvar all
(bootloader) version: 0.5
(bootloader) version-bootloader: moto-msm8916-81.12(*)
(bootloader) product: harpia
(bootloader) board: harpia
(bootloader) secure: yes
(bootloader) hwrev: 0x81B0
(bootloader) radio: 0x2
(bootloader) emmc: 16GB Samsung REV=08 PRV=0D TYPE=57
(bootloader) ram: 2GB Samsung S8 SDRAM DIE=8Gb
(bootloader) cpu: MSM8916
(bootloader) serialno: ZY223RXJQW
(bootloader) cid: 0xDEAD
(bootloader) channelid: 0xDEAD
(bootloader) uid: 5A9D2C2100000000000000000000
(bootloader) unlocked: Not supported
(bootloader) securestate: Not supported
(bootloader) iswarrantyvoid: Not supported
(bootloader) mot_sst: 8
(bootloader) max-download-size: 268435456
(bootloader) reason: Failed to initialize partition table
(bootloader) imei: 354138073943532
(bootloader) meid:
(bootloader) date: 12-04-2016
(bootloader) sku: XT1601
(bootloader) battid:
(bootloader) iccid:
(bootloader) cust_md5:
(bootloader) max-sparse-size: 268435456
(bootloader) current-time: "Mon May 28 8:28:15 UTC 2018"
(bootloader) ro.build.fingerprint[0]: motorola/harpia/harpia:7.1.1/NPIS2
(bootloader) ro.build.fingerprint[1]: 6.48-43-2/3:user/release-keys
(bootloader) ro.build.version.full[0]: Blur_Version.26.241.3.harpia.reta
(bootloader) ro.build.version.full[1]: il.en.US
(bootloader) ro.build.version.qcom: LA.BR.1.2.9-01810-8x16.0
(bootloader) version-baseband[0]: M8916_20250112.18.05.45.01R HARPIA_LAT
(bootloader) version-baseband[1]: AM_CUST
(bootloader) kernel.version[0]: Linux version 3.10.107-6.90-g853fd69-dir
(bootloader) kernel.version[1]: ty ([email protected]) (gcc version 7.1.1 20
(bootloader) kernel.version[2]: 170614 (crosstool-NG crosstool-ng-1.23.0
(bootloader) kernel.version[3]: -90-g81327dd9 - Linaro GCC 7.1-2017.07~d
(bootloader) kernel.version[4]: ev) ) #23 SMP PREEMPT Thu Jul 13 16:35:4
(bootloader) kernel.version[5]: 5 UTC 2017
(bootloader) sbl1.git: sbl1.git
(bootloader) rpm.git: git=MBM-NG-V81.12-0-g5f9a108
(bootloader) tz.git: git=MBM-NG-V81.12-0-gcf5b5ba
(bootloader) hyp.git: git=MBM-NG-V81.12-0-gcf5b5ba
(bootloader) aboot.git: git=MBM-NG-V81.12-0-gf9417da
(bootloader) qe: qe 1/1
(bootloader) frp-state: no protection (75)
(bootloader) ro.carrier: tefmx
all: listed above