Gmail Delete/Spam issue - Samsung Galaxy S10+ Questions & Answers

I have the S10+ exynos
The last update of Gmail 2020.02.02
I have an issue on both my accounts with the delete and spam empty option. It does not appear unless i click on a message then go back. Then it shows that i can empty either folder.
Is anyone else experiencing this problem?
Google seem to think its a Samsung issue.

Darkat70 said:
I have the S10+ exynos
The last update of Gmail 2020.02.02
I have an issue on both my accounts with the delete and spam empty option. It does not appear unless i click on a message then go back. Then it shows that i can empty either folder.
Is anyone else experiencing this problem?
Google seem to think its a Samsung issue.
Click to expand...
Click to collapse
Gmail client is crap lately, I actually prefer Samsung email. Faster push notifications for gmail too. Try it, it a good start to opening your box xD

https://www.lifehacker.com.au/2020/...ug-that-wont-let-you-empty-trash-and-spam/amp

Related

Gmail issue

I'm having issues with the gmail app, once i read an item if i mark it read and delete it, it will remove from my inbox and be marked as read and go to trash as expected, but then later when i get another email my notification will tell me i have for example 3 emails, when i open the gmail app there is only one email listed but at the top it will say "Email (3)", so i checked the "trash" and there is nothing there, so i then go to "all mail" and the 2 i deleted earlier are moved there and marked unread......does anyone have any idea how to fix this??
nonmindo said:
I'm having issues with the gmail app, once i read an item if i mark it read and delete it, it will remove from my inbox and be marked as read and go to trash as expected, but then later when i get another email my notification will tell me i have for example 3 emails, when i open the gmail app there is only one email listed but at the top it will say "Email (3)", so i checked the "trash" and there is nothing there, so i then go to "all mail" and the 2 i deleted earlier are moved there and marked unread......does anyone have any idea how to fix this??
Click to expand...
Click to collapse
had the same issue... to fix it i went into my gmail on the pc and opened some emails...deleted my trash..etc....and since, no more gmail issues on the phone.
i read on here somewhere...that having gmail open on a computer, and your phone at the same time can wreak a lil havoc...iirc
Thanks!
I havent had both the desktop and phone versions of gmail open at the same time, and i have done the delete on gmail.com thing, that only works for the next couple syncs then it comes back....
I just cleared my app data, cache and gmail storage cache, i'm going to see if that fixes it, if it does i'll post up for others that my encounter the same issue
ok as i stated i would post up my results, it looks like clearing the gmail app data and cache, as well as the gmail storage cache worked, i'm no longer having this issue
I have some sync issues with Gmail apps too. It doesn't show somme mails, sometimes yes, sometimes no...
Where are the caches for Gmail apps to clear them up please ?

[Q] Email notification does not always work after KitKat upgrade

Hi guys,
i've updated to KitKat from 4.3 on my Nexus and now i am not receiving new email sound notifications unless i open the app and mark all messages as read. This is my work account (exchange) and the issue is really annoying because my daily email flow is about 100 messages. Most require my attention right away and i have to turn the phone on and off every few minutes to see if new message is there.
i've tried re-adding the account, changed notification sound, updated to 4.4.1 and then to 4.4.2 but the issue is still there.
any suggestions?
device is complete stock.
golden_m said:
Hi guys,
i've updated to KitKat from 4.3 on my Nexus and now i am not receiving new email sound notifications unless i open the app and mark all messages as read. This is my work account (exchange) and the issue is really annoying because my daily email flow is about 100 messages. Most require my attention right away and i have to turn the phone on and off every few minutes to see if new message is there.
i've tried re-adding the account, changed notification sound, updated to 4.4.1 and then to 4.4.2 but the issue is still there.
any suggestions?
device is complete stock.
Click to expand...
Click to collapse
I'm having the same issue here. Did not notice the issue on 4.4 or 4.4.1 but as soon as I updated to stock 4.4.2 the issue showed up. Sometimes the unread email will be there if I open the app but no notification sound or icon. I'm also getting delayed push emails randomly. It seems to work fine for an hour or two then no emails will show up unless I manually pull and I'll get a flood and e-mails will come in normally for a while.
nairb1 said:
I'm having the same issue here. Did not notice the issue on 4.4 or 4.4.1 but as soon as I updated to stock 4.4.2 the issue showed up. Sometimes the unread email will be there if I open the app but no notification sound or icon. I'm also getting delayed push emails randomly. It seems to work fine for an hour or two then no emails will show up unless I manually pull and I'll get a flood and e-mails will come in normally for a while.
Click to expand...
Click to collapse
i am still getting emails pushed, but no notification sounds...
any ideas how to fix this???
I tried wiping my device and flashing the factory image, issues remain.
Something I have noticed is that the second I open the Email application, the messages show up in the list .. of course no notifications.. Another behavior is that when the sync is configured with "Push" it is supposed to be realtime, and before KitKat, it was that way.. I'd get an alert on my phone the next second I received an email.. However, that also seems to be screwed up as well. I was hoping this 4.4.1 or 4.4.2 would resolve the issue but it didn't.
So I contacted google about this yesterday and the first few emails went nowhere. Then they transferred me to a 'specialist', here is their response:
Hello Brian,
Thank you for your response. Not being able to sync your emails through exchange is frustrating. I would be more than happy to assist you in syncing with the Exchange server. Unfortunately, at this time in order to sync with the Exchange server you need to access a third party app through 'Google Play'. In the future there may be updates to the Android OS that may allow for syncing with the Exchange server. Currently, Kitkat is unable to facilitate syncing with the Exchange server.
If you have any further questions, concerns or downloading a third party app does not resolve the issue please feel free to reply to this email or contact us at support.google.com.
Best Regards,
Valerie
The Google Support Team
Click to expand...
Click to collapse
nairb1 said:
I tried wiping my device and flashing the factory image, issues remain.
Click to expand...
Click to collapse
thank you so much! you just saved me time and effort because i was planning to do that myself!
nairb1 said:
So I contacted google about this yesterday and the first few emails went nowhere. Then they transferred me to a 'specialist', here is their response:
Click to expand...
Click to collapse
WOW!
Will they pay for that third party application for us???
I remember how everybody was bashing Apple when their update broke exchange sync. But they fixed it quite fast.
Never thought i will see that approach from Google...
Very sad
anybody was able to fix the issue?
anyone?
still have this annoying issue!
en_m said:
anyone?
still have this annoying issue!
Click to expand...
Click to collapse
Same here.. I really need a fix for this, I keep missing important messages
I think Google tweaked the email client to turn off notifications unless you open the app. If you get the first email, it will make a sound. If you don't open the app and check it, it will stop notifying you of further emails. I'm really not sure what the solution will be to this issue..
This is on my Nexus 5, but I have the same email client that the N4 does.
you can change that in settings :
RolF2 said:
you can change that in settings :
Click to expand...
Click to collapse
That's a Gmail setting, we're referring to the native email app that handles Exchange accounts
For me not
It always works for me
try using the application of your email provider(f.e. if you have a microsoft account use outlook.com app). that is what i do and i don't have any problem anymore. if you like to have all your different accounts in one application i would suggest to find another application. droid mail and k9 mail are quite good as far as i know
megaceso said:
It always works for me
Click to expand...
Click to collapse
It makes an audible beep every time you get a new email in the "Email" app even if you don't open the app every time? Are you on 4.4.2?
ttheodorou said:
try using the application of your email provider(f.e. if you have a microsoft account use outlook.com app). that is what i do and i don't have any problem anymore. if you like to have all your different accounts in one application i would suggest to find another application. droid mail and k9 mail are quite good as far as i know
Click to expand...
Click to collapse
I use it for my Exchange account for work email, there's no other email provider client. I'll see if I can get droid mail or K9, but they're relatively expensive options for just this 1 issue.

Delayed push notifications

Hi all,
Has anyone else noticed a significant delay with push notifications (namely with gmail)?
I've got my old iPhone and the Nexus 6P side by side, and at best the push notifications come in 10 seconds later than the iPhone (sometimes it can take up to 10 minutes). I've tried the push notification fix as suggested for other phones, but got no love there.
Any suggestions?
aplant92 said:
Hi all,
Has anyone else noticed a significant delay with push notifications (namely with gmail)?
I've got my old iPhone and the Nexus 6P side by side, and at best the push notifications come in 10 seconds later than the iPhone (sometimes it can take up to 10 minutes). I've tried the push notification fix as suggested for other phones, but got no love there.
Any suggestions?
Click to expand...
Click to collapse
Is Gmail app fetching your emails on a timer or is it push?
airwa1kin7 said:
Is Gmail app fetching your emails on a timer or is it push?
Click to expand...
Click to collapse
Set to push, otherwise I'd understand the large delay.
aplant92 said:
Set to push, otherwise I'd understand the large delay.
Click to expand...
Click to collapse
I just realized gmail only does push.
I just tested it on my Nexus 6p and it pushed a few seconds after the email was sent. At first however I had to manually refresh for the first test email, then the second test email pushed to the device.
I tested by sending a email from a icloud account on my macbook and sending to my gmail account on my phone.
airwa1kin7 said:
I just realized gmail only does push.
I just tested it on my Nexus 6p and it pushed a few seconds after the email was sent. At first however I had to manually refresh for the first test email, then the second test email pushed to the device.
I tested by sending a email from a icloud account on my macbook and sending to my gmail account on my phone.
Click to expand...
Click to collapse
It's almost as though there's some power saving feature going on once you lock the screen (this is where the delay happens, when locked).
aplant92 said:
It's almost as though there's some power saving feature going on once you lock the screen (this is where the delay happens, when locked).
Click to expand...
Click to collapse
Mine was locked as well. Battery saver disabled. Battery Optimization Off. Unplugged/No charger.
airwa1kin7 said:
Mine was locked as well. Battery saver disabled. Battery Optimization Off. Unplugged/No charger.
Click to expand...
Click to collapse
Same here, seems strange that it's taking so long then...
Also, when deleting an email from the notification, it just keeps popping back up (i.e. not deleting). There's obviously some strange sync issue going on with gmail and exchange
I've had the same problem and haven't found a solution either. Glad to see that I'm not the only one! I posted on Reddit, but it didn't get much play. https://www.reddit.com/r/Nexus6P/comments/3seyj6/delayed_gmail_syncnotifications/
To try and fix the issue, I've (in no particular order):
Removed my Google account and readded
Gone through Gmail settings to make sure that notifications are on, sync is active, managed labels
Gone through the Google account to make sure that Gmail sync is on
Restarted
Uninstalled updates to Gmail from the Play Store
Reinstalled updates to Gmail from the Play Store
Force Stopped Gmail
Cleared data from Gmail
Cleared cache from Gmail
Removed it from optimized apps
Changed my password on computer, then waited for phone to ask to reinput
I'm on a 64 GB Aluminum, unlocked, MDB08M. I do not have my SIM card yet (only Wi-Fi). Perhaps that's the issue?
I'm getting to the point where I'm going to factory reset, but I was really hoping I wouldn't have to, and I'm not optimistic it would help.
threshfire said:
I've had the same problem and haven't found a solution either. Glad to see that I'm not the only one! I posted on Reddit, but it didn't get much play. https://www.reddit.com/r/Nexus6P/comments/3seyj6/delayed_gmail_syncnotifications/
To try and fix the issue, I've (in no particular order):
Removed my Google account and readded
Gone through Gmail settings to make sure that notifications are on, sync is active, managed labels
Gone through the Google account to make sure that Gmail sync is on
Restarted
Uninstalled updates to Gmail from the Play Store
Reinstalled updates to Gmail from the Play Store
Force Stopped Gmail
Cleared data from Gmail
Cleared cache from Gmail
Removed it from optimized apps
Changed my password on computer, then waited for phone to ask to reinput
I'm on a 64 GB Aluminum, unlocked, MDB08M. I do not have my SIM card yet (only Wi-Fi). Perhaps that's the issue?
I'm getting to the point where I'm going to factory reset, but I was really hoping I wouldn't have to, and I'm not optimistic it would help.
Click to expand...
Click to collapse
Yeah I've done the factory reset already and can confirm it does nothing. I'm beginning to think its the Gmail app, as the rest of my push notifications are faster or the same speed as iOS. Really crap by the Gmail devs if that is the case.
Any decent replacement email apps out there? The Samsung email app was quicker, but not sure if we can get that without rooting and flashing an apk (and even then not sure if it requires touchwiz to function).
With my 6P Hotspoting to tablet and pc email arrives on 6P a minute or 2 after them.
I don't know if this is the same or not. I have this issue with both the Yahoo mail app and the Outlook app. My gmail notifications seem to be showing up reliably, but I never get any Outlook notifications, and Yahoo's are sporadic--one our of every three or four. When I open either app, it then seems to go fetch the incoming emails. On my previous phone, when I open the app, they're already there. I don't believe I have anything set differently in the apps. I would love to figure this out.
So, I did a factory reset and installed nothing but Outlook and Yahoo mail. Then I sent two notes to my Outlook, Yahoo, and Gmail addresses, and all three of each note arrived almost simultaneously. I guess, now, I'll start re-installing essential apps and testing.
Was looking around and saw someone posted on the official Nexus forums; if anyone here is still having the issue, please head over and +1/reply so Google can escalate the fix.
https://productforums.google.com/forum/#!topic/nexus/Ayd_1TOemSE
I'm having the same issue and I've also noticed that IMs on Hangouts are ridiculously slow. You would think that Google would make sure that at least their own apps worked smoothly on their flagship device.
I think I may have solved my sync issues. In the WiFi advanced settings, I switched the WiFi frequency band from Auto to 2.4Ghz. Ever since I did that I've received notifications on my Nexus 6P just as quickly as I do on other devices.
Wow, glad I saw this thread. I've been noticing gmail is slow lately. I thought it might have been my ROM/Kernel combo. I use Inbox and it was fine up until lately. Guess it's a bug for Google to fix. I even spent time last night reflashing stock and starting fresh out of box state.
This is happening to me too..happens on gmail and as well as Google opinion rewards. It's been happening for a little over a week now...hopefully will be fixed soon..
Is it happening to everybody or just a select lucky few?
Sent from my Nexus 6P using Tapatalk
Lots of users having this issue
http://www.androidpolice.com/2016/0...syncing-issues-in-gmail-inbox-and-other-apps/
I see that lot of people are only discussing about Gmail and other mailing or hangout apps.
I on the other hand am seeing overall notification push delay across all the apps including Whatsapp, Gmail, Facebook etc. I am unrooted and no changes made whatsoever to my android marshmallow. It is also on latest OTA build.
I receive all notifications as soon as I unlock the device, but if my device is lying on a table (even when not in doze mode which means lying for less than 30 minutes) I still don't receive any notification. As soon as I unlock and turn on screen it seems like data connectivity resumed and all notifications starts to flow within 5-10 seconds without even opening those apps to refresh.
I also have not modified any other notification setting and I even tried to keep whatsapp to priority mode + no battery optimization, still Whatsapp is having hard time receiving notification if screen is turned off for more than 5 minutes..
If you are experiencing this kind of an issue and have successfully resolved it, kindly help me.
I've lost email notifications but I have read that Google know about the problem,
Sent from my Nexus 6P using XDA Free mobile app

Stock email app - archive gmail messages

I'm using the gmail app right now, but I'm trying to switch over to the stock app to take advantage of the aod email notifications (for the time being anyway....). I'm not sure if i'm missing something or I'm the biggest noob around or what, but I can't seem to archive new gmail messages from the inbox or the stock email app. My options are swipe right: Move,Set Reminder,Unread,Reply ... swipe left: Delete. I noticed if I move messages, I have to select a folder to put them in. This marks then as read, however, I would like to simply archive my messages and have them appear in 'All Messages' without having a label attached to them. Is this possible and I'm totally missing something? Or is this just gonna happen? I realize this is more of a standard email client, but given the amount of gmail accounts out there, this is something I would expect would be available for a google email account. I will stick to the Gmail app for now, but would be nice to know, even just to get the oad notifications, thanks.
ps - I searched the forums first, but if I missed the answer already, sorry.
tldr: Archive in Samsung mail client ... where is it?
Don't think you are going to get it with the stock app. However, when Nougat rolls out for the S7 I am hoping the AOD will also update to show all notifications.
Verme1 said:
I'm using the gmail app right now, but I'm trying to switch over to the stock app to take advantage of the aod email notifications (for the time being anyway....). I'm not sure if i'm missing something or I'm the biggest noob around or what, but I can't seem to archive new gmail messages from the inbox or the stock email app. My options are swipe right: Move,Set Reminder,Unread,Reply ... swipe left: Delete. I noticed if I move messages, I have to select a folder to put them in. This marks then as read, however, I would like to simply archive my messages and have them appear in 'All Messages' without having a label attached to them. Is this possible and I'm totally missing something? Or is this just gonna happen? I realize this is more of a standard email client, but given the amount of gmail accounts out there, this is something I would expect would be available for a google email account. I will stick to the Gmail app for now, but would be nice to know, even just to get the oad notifications, thanks.
ps - I searched the forums first, but if I missed the answer already, sorry.
tldr: Archive in Samsung mail client ... where is it?
Click to expand...
Click to collapse
Albeit a little late to reply to you, but I ran into the same issue.
The answer basically is that in Gmail terms, archiving a message means removing all tags from it.
You can do this on the Samsung mail app by "moving" it to "all messages" folder...it sucks, I know
Well, I'm not 100% to your liking, but I did not use either both gmail or samsung mail. I switched to bluemail. If you want, you should try
mashardpro said:
Well, I'm not 100% to your liking, but I did not use either both gmail or samsung mail. I switched to bluemail. If you want, you should try
Click to expand...
Click to collapse
Jut be aware of the possible security issues using BlueMail
:fingers-crossed:
https://forum.xda-developers.com/general/xda-assist/typeapp-bluemail-security-problems-t3427000
It's the same as on iPhones I think, where a gmail account on their default email client app will go straight to delete.
Moreover, as Yahoo app does the same (I think), the outlier might actually be Gmail which doesn't let you delete, but only archive emails.

Not getting push notifications on gmail with stock non-root

I've been struggling for past month or so with gmail not receiving notifications at all unless I manually go into the app and refresh. I've checked notifications settings and battery optimizations but didn't have any success. Only solution I could find was to uninstall the update and use gmail version that came with the phone. Has anyone faced this kind of issue and found a permanent solution?
Maybe the new update has a bug that will hopefully be fixed in the next update? Maybe try inbox by Gmail, I find it better than regular Gmail. Anyways have you checked to see if you have auto sync enabled?
The Gmail push notification thing really started with Android N. If you Google it people across all phones are having the issue. I have emails show up late or I have to manually refresh. I installed inbox by Google a while back as the above poster stated. It has helped but still not where I need to be on notifications. Lately I have been having issues with text messages not coming through. I will be factory resetting tonight.
Still_living714 said:
Maybe the new update has a bug that will hopefully be fixed in the next update? Maybe try inbox by Gmail, I find it better than regular Gmail. Anyways have you checked to see if you have auto sync enabled?
Click to expand...
Click to collapse
I would hope so...I've tried inbox before and had same issue few weeks ago but I will give it another try.
asl9622 said:
The Gmail push notification thing really started with Android N. If you Google it people across all phones are having the issue. I have emails show up late or I have to manually refresh. I installed inbox by Google a while back as the above poster stated. It has helped but still not where I need to be on notifications. Lately I have been having issues with text messages not coming through. I will be factory resetting tonight.
Click to expand...
Click to collapse
Yeah I found tons of posts but couldn't find any solution so I thought I'd post it here. Inbox also has issues for me. I don't think I had issues with txt but good luck.

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