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Not good... From the start, Radio Shack and Sprint Servers took almost 2 hrs to activate my phone and accept my Gift Card. After everything was all said and done, I was playing with the phone downloaded the updated however I didnt install it just yet.
I rebooted the phone, and now it is stuck in an endless reboot cycle... I get the Sprint logo which transitions into the 4G one and plays the little tone; Non-Stop.
All I did was tried popping in my Droid 16GB SD card and it started happening... on my way to RS now to replace. WTF ! ERRR
UPDATE: After further discussion it looks like the issue was with Exchange Server Accounts and Pin/Passwords. Continue reading the thread for more discussion
HTC is aware of the issue and will be addressing in a future update. For the time being there are two ways to bypass the reboot/restart endless cycle.
1) When creating a PIN/Password include at least one Alpha character in your password; i.e "dad1" "1223x" "bobby23", etc...
OR
2)
TripFlex said:
I FOUND A FIX TO EVERYONE'S ISSUE
Like the poster above me said, that is exactly the reason that this works.
Here's what you have to do to get exchange server hooked up normally and not have a constant reboot!
Follow these steps and you will not have any problems.
1.) Hard reset your phone (VOLUME DOWN + POWER with the phone off)
You will have to go down to "CLEAR DATA", it will ask you to confirm.
2.) Let the phone reboot, everything will be erased. Setup your exchange and google account.
WHEN YOU CHOOSE A PASSWORD, USE A NUMBER AND A LETTER
3.) Go to the market place and search for "No Lock". Download it. Install it. Run it.
4.) Press the middle button to make the phone no longer require a lock.
Voila! I just did this and it works perfect!
OP you might want to put this in the first thread you posted so other people know about it without having to go through all these pages.
Click to expand...
Click to collapse
Credit goes to Marc and Trip - Thanks guys.
That straight sucks yo...I didn't download the update at all. I hope your radio shack is better than mine. They had a total of 4 shipped to them, and they were all pre-ordered.
Damn it, and that's what I'm afraid of...
What's to do if this is the case at my RS. Also have you tried rebooting, and if its not too much trouble try tossing in another SD Card, then reboot
UPDATE: While typing this I was able to hard reset (Vol Up + power button)and it looks like its working... If I can duplicate the problem im gonna take it back, if not i'll keep it and keep a close eye for the next 30 days
Did you try pulling the battery?
Yup, tried pulling battery and everything...
I was able to duplicate the problem and its as followed;
Fresh EVO w/ 8GB Stock card.
Power Off using Off Button
Battery pull and insert Droid 16GB SD Card
Power On Via Button Causes restart
Only way to stop this from happening is a hard reset (Vol Up + Power Button)
What's weird is that when I do a hard reset with the 16gb droid sd card, the EVO starts up just fine and i am able to access my SD Card with all files without issues.
I'm gonna try doing the same procedures with the 8GB card to see if that causes the same problem - if so, it leads me to believe this is a permissions/mounting issue with the EVO that I'm assuming the bug/update fix takes care of. (I have still not yet installed the update in fear ROOT will not be accessible after the update)
Jason
UPDATE 1: Using the same instruction above, however going from the 16GB to 8GB the phone restarts fine with no reboot cycle.
UPDATE 2: Same instructions going from 8gb back to 16gb is now fine.... seems like the phone wanted to read the 16gb first - im confused *SCRATCHING HEAD*
I had the exact same issue with a brand new EVO that I accepted the OTA update (a Sprint rep confirmed that the update was specifically to address the SD card issue).
After the update installed and unit rebooted, it went into an endless cycle. I had to hard reset, and the device is in the process of Hands Free Activation. Will update when I have more info.
Mine is doing it with and without the memory card. F(@#& now i have to go back to the damn store! UGH!
It also started doing this after i did the upgrade.
khov,
I'm downloading the update each time I had to hard reset, however I am not installing it... Were you doing the same ?
OK GUYS, seems the issue at least for me was something with exchange server. After i connect to my exchange server it gives me this endless reboot.
here's how to fix it and start over. Press and hold VOLUME DOWN and POWER BUTTON until a screen comes up, at that screen select clear data
it will reset your phone to factory but that's better than a rebooting phone.
Trip !
You're a genius! It seems that after I initially did the hard reset, I didn't setup my exchange account. After I thought everything was all fine and dandy, I setup my exchange account started reading the replies and found Trip's findings...
Low and behold, without tampering with the SD Card, I rebooted (after i setup my exchange account) and now it has me in an endless reboot. FACK !
Anyone else please verify. Add Exchange account and restart...
It's the password that Exchange makes you set up.
Turn off "Require Password" on your Exchange ActiveSync Mailbox Policy under Client Access.
See my other post here.
jaypeezee said:
Trip !
You're a genius! It seems that after I initially did the hard reset, I didn't setup my exchange account. After I thought everything was all fine and dandy, I setup my exchange account started reading the replies and found Trip's findings...
Low and behold, without tampering with the SD Card, I rebooted (after i setup my exchange account) and now it has me in an endless reboot. FACK !
Anyone else please verify. Add Exchange account and restart...
Click to expand...
Click to collapse
Yeah i know and this is not going to work for me either unless they get a fix out ASAP i HAVE to use an exchange server. It's bad enough i have to enter a damn password everytime but now this...ugh!
Soupskin said:
It's the password that Exchange makes you set up.
Turn off "Require Password" on your Exchange ActiveSync Mailbox Policy under Client Access.
See my other post here.
Click to expand...
Click to collapse
That's not a possibility unless someone comes out with an app to bypass the password.
I work for a VERY LARGE company that runs our exchange server, i cannot edit those settings.
TripFlex said:
That's not a possibility unless someone comes out with an app to bypass the password.
I work for a VERY LARGE company that runs our exchange server, i cannot edit those settings.
Click to expand...
Click to collapse
Try using TouchDown then.
Soup.
Thanks for the suggestions but this should not be necessary ! WTF. Who should I be pissed off at, HTC or my IT department for requiring a password.
What's weird is when I had an iPhone, I was required to put a password. When I switched to the Droid, It never prompted me for one. Now that I've switched to the EVO, its asking me for one but casues these endless reboots.
Like Trip, I cannot ask my IT dept to remove the use of a lock code. I work for a City Government that shares lots of data sensitive material via email (I know, dumb right) and I NEED access to it.
jaypeezee said:
Soup.
Thanks for the suggestions but this should not be necessary ! WTF. Who should I be pissed off at, HTC or my IT department for requiring a password.
What's weird is when I had an iPhone, I was required to put a password. When I switched to the Droid, It never prompted me for one. Now that I've switched to the EVO, its asking me for one but casues these endless reboots.
Like Trip, I cannot ask my IT dept to remove the use of a lock code. I work for a City Government that shares lots of data sensitive material via email (I know, dumb right) and I NEED access to it.
Click to expand...
Click to collapse
Sprint or Google is to blame here. It's Sprint's build of 2.1 that has the problem. I talked to them today and they acknowledge the problem and say that the fix won't come until 2.2 is released.
Everyone needs to call Sprint and complain in order to have a fix pushed out sooner than the 2.2 release date.
In the meantime, someone give TouchDown a shot and let us know if that is a feasable workaround or not. I would but I've already turned the password policy off for my account on my Exchange server.
I made this happen to a demo unit I was playing with (while the rep at Radio Shack continued to try to activate my phone - took nearly 2 hours to complete).
I was playing with HTC Sense's "Scenes" feature. I believe I was switching scenes too quickly, it automatically rebooted itself, and as soon as it started up again and got to the lock screen, I tried to use it and it rebooted again. I allowed it to reboot, and instead of immediately trying to unlock the screen, I let it sit and fully load, and it worked properly.
I don't know what the issue is, but I have yet to experience it with my own Evo... yet.
Soupskin said:
Sprint or Google is to blame here. It's Sprint's build of 2.1 that has the problem. I talked to them today and they acknowledge the problem and say that the fix won't come until 2.2 is released.
Everyone needs to call Sprint and complain in order to have a fix pushed out sooner than the 2.2 release date.
In the meantime, someone give TouchDown a shot and let us know if that is a feasable workaround or not. I would but I've already turned the password policy off for my account on my Exchange server.
Click to expand...
Click to collapse
I did call Sprint! The lady was a complete dumbass, i told here "i know exactly what the problem is there's no need for me to go BACK to the store" ... she basically read off a computer telling me what to do
drove me nuts
TripFlex said:
I did call Sprint! The lady was a complete dumbass, i told here "i know exactly what the problem is there's no need for me to go BACK to the store" ... she basically read off a computer telling me what to do
drove me nuts
Click to expand...
Click to collapse
Wow.. suck.
I guess I got a rare one. The dude I talked to actually listened, put me on hold to speak with colleagues, and then confirmed and added my number to some list of affected people.
Hmm I just got off the phone with a Tech Support rep who sounded like he knew what he was talking about.
According to him, there are two UPDATES, an HTC system update (SD card issue) and a Firmware Update (fixes exchange issue)... he told me to go and manually check for updates - one of these should fix the issue ? does this sound legit /
Hey guys, I lost my phone 30 minutes ago and unfourtnately since I have never lost a phone in my life I didin't think I would loose one now. I don't have any "find my phone" installed on the phone so I went to the website http://www.androidlost.com and I pushed the app to my stolen phone and I also pushed the Jumpstart app. I also tried to send a message "androidlost register" to the phone, but nothing sems to work.
Android Lost doesn't register the phone. The first thing I did when I came home was to change my Google account password. If I'm correct, isn't that a misstake? Because now when the thief turns on the internet, the password is changed so he can't login to the account? Is this correct?
Does the phone have to have WiFi or mobile data enabled?
Since you changed the password I don't think pushing apps from the playstore will work anymore. Even if you change it back, the login link is broken and you'd need the device to log back in.
retskrad said:
Hey guys, I lost my phone 30 minutes ago and unfourtnately since I have never lost a phone in my life I didin't think I would loose one now. I don't have any "find my phone" installed on the phone so I went to the website http://www.androidlost.com and I pushed the app to my stolen phone and I also pushed the Jumpstart app. I also tried to send a message "androidlost register" to the phone, but nothing sems to work.
Android Lost doesn't register the phone. The first thing I did when I came home was to change my Google account password. If I'm correct, isn't that a misstake? Because now when the thief turns on the internet, the password is changed so he can't login to the account? Is this correct?
Does the phone have to have WiFi or mobile data enabled?
Click to expand...
Click to collapse
Lost or stolen? Lost, there's still hope. Someone might turn it in somewhere, there are still good people left in this world.
Stolen, probably goodbye. First thing he'd do would be to remove sim or turn off.
As far as i know androidlost will work if everything is turned on; if there's a data connection, if gps is activated, etc. I'll surely get corrected if not.
Changing the Google password will prompt to log in again, yes.
Sucks though mate.. :-\
The funny thing is, when I call it, it calls for the full duration, and also they haven't taken out the SIM card. I tried it with my moms Galaxy Nexus the exact way I did on my Nexus 4, but the only difference was she had internet connection on and it worked... What I fear the most is I changed my Google account password, Maybe it's not possible to retrieve the phone via androidlost because of this?
retskrad said:
The funny thing is, when I call it, it calls for the full duration, and also they haven't taken out the SIM card. I tried it with my moms Galaxy Nexus the exact way I did on my Nexus 4, but the only difference was she had internet connection on and it worked... What I fear the most is I changed my Google account password, Maybe it's not possible to retrieve the phone via androidlost because of this?
Click to expand...
Click to collapse
Im afraid el daddy's post is confirming exactly that..
Well if the phone is stolen the first thing they might do is take it to the nearest cell phone shop to get it wiped .. Or maybe you left it somewhere ... Retrace your steps...
Sent from my Nexus 4 using xda premium
Is there a way to like enable latitude on the web or something to remotely see the location of the device? or something like that? Because I'm pretty much screwed because I changed the password on my Google account, very very stupid of me, but I panicked
I know it's to late know, but next time you should try Cerberus app; best in line for tracking and remote controlling devices
Because of the WiFi bug it's affecting anti theft apps. The theft will need to switch the screen on before Google play will download the app you've pushed. But once that's done it is still hit and miss whether the web interface will be able to connect to the phone to track its location unless the screen is kept on. I know Cerberus and lookout can't.
More info about this WiFi issue: http://forum.xda-developers.com/showthread.php?t=2072930
https://play.google.com/store/apps/...GwsMSwxLDEsImNvbS5sb29rb3V0LmxhYnMucGxhbmIiXQ..
i think call your phone and speak with the one who find it to return it back ..if it not works make a price for your stolen phone and buy it from the thief
Use this.
https://play.google.com/store/apps/details?id=com.alienmanfc6.wheresmyandroidcupcake
Install it and text "wmd gps" to your phone.
If you don't have another phone, use this: http://textinghome.com/smsemail.php
It'll send the reply to your email. (put "wmd gps" in the subject box, and three random letters in the message box)
(I tested this one on my phone)
EDIT: ****. I just read that you changed your password. Big mistake. Try changing it back to what it was before, even though I doubt that would work.
As a last resort (when you accept it's gone for ever), report the IMEI number to your GSM provider and hope they blacklist it.
Hi I'm new to the forum so hello everyone. OK so recently I bought a slightly used At&t Samsung galaxy s5 from craigslist. Phone works great I unlocked the phone via Imei #. The only thing that I Have a problem is reactivation lock. The phone has it on. I contacted the seller asked if he could give me the password for the Samsung account had no problem with that but when I typed in the password it got me back to the system setting and the check mark was still on. I tried doing it several times but without a success. I tried going to find my phone website but I didn't find an answer eather. I'm kind of stuck at this step because I don't want to bother him every time I do factory reset or something. Did anyone had this problem before or any suggestions on what I should do????
Thank you
amojzel said:
Hi I'm new to the forum so hello everyone. OK so recently I bought a slightly used At&t Samsung galaxy s5 from craigslist. Phone works great I unlocked the phone via Imei #. The only thing that I Have a problem is reactivation lock. The phone has it on. I contacted the seller asked if he could give me the password for the Samsung account had no problem with that but when I typed in the password it got me back to the system setting and the check mark was still on. I tried doing it several times but without a success. I tried going to find my phone website but I didn't find an answer eather. I'm kind of stuck at this step because I don't want to bother him every time I do factory reset or something. Did anyone had this problem before or any suggestions on what I should do????
Click to expand...
Click to collapse
You heed to use paragraphs. Your post was too hard to read.
The purpose of reactivation lock is to keep stolen handsets being activated by someone else. You need the previous owner to provide a working password. Or have the original owner talk to support and have the password reset.
Otherwise you effectively have a mp3 player /wifi browser, instead of an unrestricted smartphone.
.
Ok so i do have the correct password for the samsung account and i know that because when i enter incorrect password it shows that the password is incorect.
When i enter the correct password it gets me to the point of me looking at the reactivation lock button with the check mark on. No matter how many times i enter the password correctly the check mark is still on.
Btw. The phone works fine its unlocked i make calls from it and everthing.
Anyone had a problem like that?? Any help
Did you try clicking on the check mark to toggle it off?
.
fffft said:
Did you try clicking on the check mark to toggle it off?
.
Click to expand...
Click to collapse
Yes i did. Severeal times entered the password and checkmark is still on. Its like it got stuck and wont unstuck
Try to restart the phone and then try to deactivate the activation lock again. Happened to me before and after restart, I can successfully deactivate the lock
Is the reactivation lock a problem with non-TW firmwares? Or can you rip out the Samsung-specific junk that ties the phone to their activation process in a TW rom?
CrashTestDroid said:
Is the reactivation lock a problem with non-TW firmwares?
Click to expand...
Click to collapse
It is not a Samsung specific feature, although Google and Microsoft plan to implement similar anti theft features. Although with all things not IOS, a particular carrier can veto having the feature on their network.
.
have u try remove previous samsung account in the account setting?
fffft said:
It is not a Samsung specific feature. It's an Android anti theft feature. Although with all things not IOS, a particular carrier can veto having the feature on their network.
.
Click to expand...
Click to collapse
ok thanks. I thought it was tied to the Samsung account because you need the Samsung account password to disable the reactivation lock.
@CrashTestDroid
My apologies, I mispoke earlier. Reactivation lock is Samsung specific. I had meant to say that it was not carrier specific.
However Google and Microsoft plan to introduce similar anti theft kill switches in the near future. Minnesota passed a law in May requiring phones sold there to have a kill switch and similar legislation is pending in California and New York.
.
Last night my crazy wife took my phone (we're divorcing) in an attmpt to piss me off, which of course it did. So I went to Google Android manager and locked/wiped phone. One it became useless to her she returned it. Now I can't access it because I don't know the lock code i used last night. I've tried all the videos for the bypass trick, but my phone wont allow me to click the build to enable the developers options. I've tried to "google keyboard help and share thing" that didn't work. Is there ANYTHING I can do? Google chat this mornign said its for security and sorry. I got made and said I bet your ass if any board member or the CEO had this, that phone would be unlocked instantly.
Flash stock image. How do you not know your own code?
lafester said:
Flash stock image. How do you not know your own code?
Click to expand...
Click to collapse
it's not my gmail password or lockscreen password...its a password i created (drinking too lol) to lock my phone from the device manager. I don't recal lit perfectly, I'm close. But Google customer service states the phone is locked for 24-72 hours due to their strong security measures, which is fking stupid to not have a backdoor or recovery method. I told them this too...not right to lock a phone for this time period without any way to recover.
Well...Making a long story short, a grandchild of mine played with the lockscreen on my Verizon S7 edge. And you know whats coming....a password was set, a password was forgotten, and a phone was reset. Now, Google's FRP lock is in action, and no matter what I do I can't get around it. My Google account information doesn't work on the phone now. I have searched for and tried everything to get around this, including using Odin to flash stock firmware using the method and firmware files here....<< Stock Firmware For Your Verizon S7 Edge and Quick Guide>> By Misterxtc, Recognized Contributor on 24th March 2016, 04:04 PM.
I guess I have a really nice looking paperweight, but maybe someone here has an idea? Another firmware? A backup someone is willing to share that may get me back into the phone? Anything????
Contact google
Can you change your password with Device Manafer?
Been busy with 4th stuff...but don't seem to be able to do what I need to through device manager...."yet"
Sent from my Nexus 6 using XDA-Developers mobile app
This sounds a bit sketchy. FRP only requires you to sign into the phone with the original Gmail account that the phone was set up with. That's it. So do you not know your Gmail account password that you used to set up the phone? Or did you change actual Gmail password first and then try setting up the phone within 72 hours of changing your account password? Something isn't making much sense. If you can log into your Google account on your computer, then you can log into it on your phone...
Sent from my SM-G935V using Tapatalk
This thing is there to prevent the phone being stolen and sold off to someone else. It's obviously imperative that your account details be noted in the event of this and/or OEM Unlock be selected in Developer Options.
I had this happen to me a week or so back, I was messing around with the phone trying to get ADB to authorise on my laptop, and somehow I must have disabled the OEM unlock. Next reboot, it refused point blank to boot into either Android or recovery (which was TWRP). Fortunately, I knew my Google credentials so I simply flashed stock, booted, logged into my Google account when it asked (after it made clear the phone wouldn't work if I didn't), turn OEM Unlock back on, flashed TWRP again and restored my Nandroid backup from a few days earlier. Crisis over. Obviously, without those credentials you potentially have a serious problem.
However, as suggested, contact Google. Providing you can prove you are the holder of the account (and I assume you can), then I imagine there would be ways around this. I'm also unsure why you mention the lockscreen. It has nothing to do with that. FRP lock is entirely down to the Google account on the phone when the FRP lock occurs.
droidnew said:
Well...Making a long story short, a grandchild of mine played with the lockscreen on my Verizon S7 edge. And you know whats coming....a password was set, a password was forgotten, and a phone was reset. Now, Google's FRP lock is in action, and no matter what I do I can't get around it. My Google account information doesn't work on the phone now. I have searched for and tried everything to get around this, including using Odin to flash stock firmware using the method and firmware files here....<< Stock Firmware For Your Verizon S7 Edge and Quick Guide>> By Misterxtc, Recognized Contributor on 24th March 2016, 04:04 PM.
I guess I have a really nice looking paperweight, but maybe someone here has an idea? Another firmware? A backup someone is willing to share that may get me back into the phone? Anything????
Click to expand...
Click to collapse
This is fairly easy to bypass, sadly enough. Hit me up on Hangouts and I'll be happy to walk you through if you still need help.
es0tericcha0s said:
This is fairly easy to bypass, sadly enough. Hit me up on Hangouts and I'll be happy to walk you through if you still need help.
Click to expand...
Click to collapse
Thank you!!!
Sent from my SM-G935V using XDA-Developers mobile app
My FRP method this:
Phone G935A, used Firmware G935U (not AT&T bloatware)
Insert prepaid sim 0$, and 0mb internet, but LTE network...
Personalise phone start, and wifi not turn on. Google verification fail, and NEXT button active...
Personalise finish, and turn dev.opt on, oem unlock on, and add the google account.
[emoji2]
Sent from my SM-G935U using Tapatalk
No, don't contact google. No don't bother with any of this bypass crap.
Contact samsung. Tell them you are the owner of the device and would like to get it unlocked. They will ask for a very detailed list of information to prove you are the owner of the device. Once they get this information from you they will send you an email and a Pre Paid label to mail it to them. Samsung will unlock it and mail it back to you.
Source: I work for a company who terminated an employee who had this protection enabled. This is what Samsung had me do.
i can do in 10 mints without contacting samsung via flexihub
Information is listed all over this forum on how to overcome this dude just research.
Sent from my SM-G935V using XDA-Developers mobile app
Hmm - Saumsung WOULD NOT reset my phone. I have a $200 Boat Anchor?
After 2 support "cases" closed with no notification to my *other* phone or my email, Samsung did send a shipping label, and I sent the phone. Upon arrival at their service center, they proposed a fee of about $70 to perform the re-initialization. I paid the fee with delight. They next advised me that they won't do the job. Perhaps it was because the phone is 8 months "out of warranty".
They did not dispute the validity of my purchase transaction. If this is their idea of "Support", I will not buy another Samsung phone again. Closing support incidents without notification to the problem reporter is garbage, and billing before refusing to do the work is worse than garbage.