Hi,
I have a problem with the dual sim connection. I have a sim that i use only in 3G for data and another in 2G for voice.
The problem is:when the 3G is active on the first sim, i can not receive calls on the second sim. For example i have the 3g active, then i put the phone in standby.To receive a call, the other person must try 3 or 4 times in order for the phone to ring.
Is this normal?
tifosipch said:
Hi,
I have a problem with the dual sim connection. I have a sim that i use only in 3G for data and another in 2G for voice.
The problem is:when the 3G is active on the first sim, i can not receive calls on the second sim. For example i have the 3g active, then i put the phone in standby.To receive a call, the other person must try 3 or 4 times in order for the phone to ring.
Is this normal?
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that's natural,however in order to rec calls from other sim:
from settings>device>sim card manager>tick (recieve incoming call options)
Cheerz
Hello, I want to use 2 sim card in my OP2. But only my sim1 works. When I deactive sim1, also sim2 dont work. I set sim2 to mibile data and set sim1 for call and message l. But also not working. What can i do?
Hi All,
I am from India. I have 2 sim cards from service providers Airtel and Jio. when i make/receive a call through Jio, the other person can hear clearly. But when i make/receive a call through Airtel, the oher person can hear my breaking voice. for example if i say: "Hi, How are you?" they will only hear "H_ __w __r_ y"
while testing with a continuous voice, i found that the breaks in between have exactly same gap time (approx 1 sec).
Also, this only happens only in 3g/4g mode. if i put the airtel network in 2g mode, there is no voice break.
I also got the sim card changed, but it is the same in new sim card as well.
I tried swapping the sim slots, it is the same in both the slots.
I tried putting the sim in other phone, and it works fine.
the question is, if my phone has problem, how does Jio work fine on both the slots? and if there is problem with Airtel network/sim card, how does it work well in other phone or in the same phone with 2 mode?
I am really confused, and tried searching for a solution on the web. I tried switching off Noise cancellation, switching off "OK google" as well.
Some help / guidance would be really appreciated...
Note: Jio is VOLTE based network and Airtel is normal 4G
Hello,
am having the exact same problem. Jio on Volte and Idea on normal 2g (i suppose because there is only one common setting fro both sims i.e 2G/3G/4G Automatic). Jio works fine but idea call breaks on every call i receive and the calls i make. Any solution ?
Its related with h+ you wont have any issues with 2 g or 4g that h+ issue is killing me
Hey I am facing the same issue. Your problem solved by some one .. or still facing the same yet.
Does this phone support 4G on both sims simultaneously like HONOR 10?
Yes, it supports simultaneous dual VoLTE.
Does this mean, if i have a volte enabled sim(jio) in sim slot 2, and non-volte sim(airtel) in sim slot 1, and i have data enabled on sim slot 1(airtel), then the sim in sim slot 2 DOES NOT go out of service, and i CAN make calls from it..
The reason i ask this is because, in other smartphones like Mi A1/RN3 , when i have the same above scenario,
the sim in sim slot 2 DOES go out of service, and i CAN'T EVEN make calls from it.
ashjas said:
Does this mean, if i have a volte enabled sim(jio) in sim slot 2, and non-volte sim(airtel) in sim slot 1, and i have data enabled on sim slot 1(airtel), then the sim in sim slot 2 DOES NOT go out of service, and i CAN make calls from it..
The reason i ask this is because, in other smartphones like Mi A1/RN3 , when i have the same above scenario,
the sim in sim slot 2 DOES go out of service, and i CAN'T EVEN make calls from it.
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This phone support TRUE Dual Volte unlike other phones. So yes you can set data inn Airtel and use Jio in second sim simultaneously. You can even use Dual Jio SIM in this phone.
hrishi420 said:
This phone support TRUE Dual Volte unlike other phones. So yes you can set data inn Airtel and use Jio in second sim simultaneously. You can even use Dual Jio SIM in this phone.
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Sir, I am using the Zenfone Max Pro M1, the dual VOLTE is not working, when I am using one SIM for the call the other SIM is going offline, in other words when I am on phone call the Mobile data connection is getting disconnected on the other SIM. Does anyone experiencing the similar issue?
[email protected] said:
Sir, I am using the Zenfone Max Pro M1, the dual VOLTE is not working, when I am using one SIM for the call the other SIM is going offline, in other words when I am on phone call the Mobile data connection is getting disconnected on the other SIM. Does anyone experiencing the similar issue?
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Facing same issue, Asked customer support executive for the same and according to them this is bug and we need to go asus service and ask them to resolve this.
Scenario: Airtel/Cellone on SIM1 and Jio on SIM2
1) Data is set to SIM1 and Jio calling works fine. However, data is 2.5G/3G (SIM Card limitation) hence not sure about dual VOLTE 4G.
2) Data is set to SIM2 (Jio) and working fine. However, as soon as I receive a call on SIM1, mobile internet connectivity is disrupted and I cannot use mobile data while on call. Note that the mobile data itself does not show disconnected (the x mark). The only way to use data during call is wifi.
3) Data is set to SIM2 (Jio) and works fine during call if the call is received on SIM2.
I've had no issues with jio and Vodafone dual volte.
Airtel has no LTE coverage in my zone
Tianhe said:
Scenario: Airtel/Cellone on SIM1 and Jio on SIM2
1) Data is set to SIM1 and Jio calling works fine. However, data is 2.5G/3G (SIM Card limitation) hence not sure about dual VOLTE 4G.
2) Data is set to SIM2 (Jio) and working fine. However, as soon as I receive a call on SIM1, mobile internet connectivity is disrupted and I cannot use mobile data while on call. Note that the mobile data itself does not show disconnected (the x mark). The only way to use data during call is wifi.
3) Data is set to SIM2 (Jio) and works fine during call if the call is received on SIM2.
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I read this on asus website .So , we cant say that it is dual 4g volte.
" Both SIM card slots support 4G LTE network band. But only one SIM card can connect to 4G LTE service at a time."
praveen139 said:
I read this on asus website .So , we cant say that it is dual 4g volte.
" Both SIM card slots support 4G LTE network band. But only one SIM card can connect to 4G LTE service at a time."
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Hmm, it is dual 4G Volte but not dual ACTIVE 4G Volte.
Why call function is not like stock rom. I can't make calls from my vodafone 4g sim untill I turn off "Enhanced LTE mode". I never had to do any of this while I was in Stock rom. btw my SIM 1 is JIO 4g and SIM 2 is Vodafone 4G.
Please help anyone.
Vodafone sim is working fine if I disable the jio sim. After disabling jio sim, even though "enhanced lte mode" is on, I am able to make calls.
Please someone tell me what's wrong with my device.
Vodafone sim is able to make calls when both sim are activated and "enhanced lte mode" is on but I have to turn the data on.
I really hope I made my problem clear to all of you. I will be really glad if anyone could help me.