Dual sim problem? - Galaxy Grand 2 Q&A, Help & Troubleshooting

Hi,
I have a problem with the dual sim connection. I have a sim that i use only in 3G for data and another in 2G for voice.
The problem is:when the 3G is active on the first sim, i can not receive calls on the second sim. For example i have the 3g active, then i put the phone in standby.To receive a call, the other person must try 3 or 4 times in order for the phone to ring.
Is this normal?

tifosipch said:
Hi,
I have a problem with the dual sim connection. I have a sim that i use only in 3G for data and another in 2G for voice.
The problem is:when the 3G is active on the first sim, i can not receive calls on the second sim. For example i have the 3g active, then i put the phone in standby.To receive a call, the other person must try 3 or 4 times in order for the phone to ring.
Is this normal?
Click to expand...
Click to collapse
that's natural,however in order to rec calls from other sim:
from settings>device>sim card manager>tick (recieve incoming call options)
Cheerz

Related

Oneplus 2 Chinese version question!

Can someone of you with Chinese version test dual SIM functionality in case
while you are actively using the internet traffic (3G mobile data) on the SIM1
are you able to receive calls on SIM2?
Sent from my Nexus 5 using XDA Free mobile app
Yep, can work whichever Sim has mobile data active. When you receive a call, the mobile data switches off, and turns automatically on after call ended. If you have issues, it could be your network operator. In China the dual Sim is switching properly (after calling, both Sims connect to network). In EU and USA its different. If I'm calling from sim1, Sim2 will be disconnected, and after sim1 call finished, sometimes Sim2 won't reconnect. Also, OP 2001 has one IMEI, while 2003 and 2005 has 2 IMEI's.

*DUAL SIM* LG V20 users: Please test 4G/3G capabilities and report your findings...

Hi guys,
For anyone with a dual SIM model of the LG V20, can you please do myself and others a big favour?
I need to determine the phones capabilities and functionality when it comes to dual sim capability. We know this is only dual standby, but I need to determine a few things. Can someone please answer these questions ONLY if you have this phone and ONLY if you've tested it?
1) Can a 3G phone (voice) call be received on a SIM whilst the other SIM's 4G data is in use (Y/N)?
2) If yes, does the 4G data SWITCH OVER to the other SIM to allow that voice call to come through, or:
3) Does the 4G data temporarily cut out on the "data active" SIM for the other SIM to allow inbound 3G voice call?
4) Can you deactivate test to confirm with 100% accutracy only 4g and/or 3G is being used on both SIMs?
Any help from current users (or if anyone can post a video oft he settings/functionality), that would be awesome!
Thank you
RoOSTA
Please don't all jump up at once.
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Hi. Cant exactly verify this because in the Phillippines H990DS. We dont have voice call over 3G.
But if it helps, i have a viber account on SIM2s number. I use SIM1 as Data provider.
When i get a viber call on SIM2s number, it doesnt switch but instead uses SIM1s data.
But not entirely sure if that works the same as Voice over 3G
When one sim is in use the other is disabled, I think the only phone that does this is huawei mate 7, but that's 4G+2G or 3G+2G.
kms108 said:
When one sim is in use the other is disabled, I think the only phone that does this is huawei mate 7, but that's 4G+2G or 3G+2G.
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Not entirely. Yes, they are dual standy by...but when 4G is active on SIM and call comes in on SIM 2, it should eityhert SWITCH the data to SIM 2 to allow call to come through, or temporarily disable 4G on SIM 1 for the call to get through. See other models that dpo this:
http://whirlpool.net.au/wiki/dual_sim_4g3g_phones
This phone has the new chipset that can allow this. Have you actually tried this, or have any images to confirm your findings?
RoOSTA
roosta said:
No it's not.
http://whirlpool.net.au/wiki/dual_sim_4g3g_phones
This phone has the new chipset that can allow this. Have you actually tested gopt any images?
RoOSTA
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You asked a question, i help by replying, if you dont believe me, fine.
kms108 said:
You asked a question, i help by replying, if you dont believe me, fine.
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Click to collapse
You have the HK model, right? Makes no sense why two dozen or more other models out there with this chipset can allow 4g/3g (evenif 1 is temporarily disabled) and this new flagship doesnt.
i got the H990DS today. I have Tmo and AT&T. it has 3G standby. No matter which SIM i select in 4G the other always holds 3G.
jdubya45 said:
i got the H990DS today. I have Tmo and AT&T. it has 3G standby. No matter which SIM i select in 4G the other always holds 3G.
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Click to collapse
Perfect. Thanks for confirming. Sorry to be a pain in the butt but could you screenshot that on the phone and post to confirm {if signal at top left status bar shows this}?
Sent from my LG-H818 using XDA-Developers mobile app
Sure thing. :good:
..
here is my findings for a few days, i bought a data sim card (only internet) and added to my LG V20 as SIM2
1) yes, you can receive calls while the data is working on the second sim
2,3) in my case, when i receive a call from SIM1 (4G), the data SIM2 still connects between 4G and 3.5G, but in both cases the data is been cutted off and unable to do anything
(this was tested via hotspot the SIM2 and getting a call on SIM1, happened multiple occasions)
4) until now, SIM1 and SIM2 in my device works both on 4G (battery drainage is surprisingly holding up)(tested via switching between SIM1 and SIM2 Data connection)
one note to be considered, the data speed was very low, i called my provider and adviced me to switch to another device (portable router adviced), i switched the sim to another device (Note 3) and the net speed was signifacantly better for a while
Silver Mask said:
here is my findings for a few days, i bought a data sim card (only internet) and added to my LG V20 as SIM2
1) yes, you can receive calls while the data is working on the second sim
2,3) in my case, when i receive a call from SIM1 (4G), the data SIM2 still connects between 4G and 3.5G, but in both cases the data is been cutted off and unable to do anything
(this was tested via hotspot the SIM2 and getting a call on SIM1, happened multiple occasions)
4) until now, SIM1 and SIM2 in my device works both on 4G (battery drainage is surprisingly holding up)(tested via switching between SIM1 and SIM2 Data connection)
one note to be considered, the data speed was very low, i called my provider and adviced me to switch to another device (portable router adviced), i switched the sim to another device (Note 3) and the net speed was signifacantly better for a while
Click to expand...
Click to collapse
Your answer is helpful, Silver Mask! Just to confirm, if I'm on a call on SIM2, I would not be able to use the internet on SIM1 at the same time? (e.g. if I wanted to use Google Maps with SIM1 sata while I have a SIM2 call on speaker). If I understand correctly, you're saying I can receive a call on SIM2 while I'm using SIM1 data but once I pick up the call, the data from SIM1 will be temporarily disabled?
rehtse said:
Your answer is helpful, Silver Mask! Just to confirm, if I'm on a call on SIM2, I would not be able to use the internet on SIM1 at the same time? (e.g. if I wanted to use Google Maps with SIM1 sata while I have a SIM2 call on speaker). If I understand correctly, you're saying I can receive a call on SIM2 while I'm using SIM1 data but once I pick up the call, the data from SIM1 will be temporarily disabled?
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Click to collapse
Either disabled as an extream case, 50% of the time it switch to lower band (from 4G/LTE to 3G), even then the data feels slow, but usually any navigation app and social messaging apps doesn't get affected that much, it is just annoying

Samsung A7 Dual SIM issues after OS upgrade to Mashmallow

I just upgraded my SM-A700FD to Android 6.0.1 and had trouble with Dual SIM operations.
My SIM 1 is on LTE data whereas SIM 2 has no data. Whenever I make a call on SIM 2 (incoming or outgoing) my data connection on SIM 1 is lost. I have enabled Dual SIM Always On in SIMCard Manager under Setting.
I tried in Safe Mode and still the same. Does anyone has the same issue? This seriously render the Dual SIM phone unusable.
The SIM Card Manager also force SIM 2 to 2G if SIM 1 is set to LTE/3G/2G (Autoconnect), even though my SIM 2 is on 3G network but using only voice and text.
When I am using data on SIM 1 to browse or running Apps, I can receive SMS text on SIM 2 without interrupting SIM 1 data, but as soon a voice call is established on SIM 2 the data on SIM 1 is lost.
Would appreciate it if anyone can help.
Thanks!

Voice Break during call

Hi All,
I am from India. I have 2 sim cards from service providers Airtel and Jio. when i make/receive a call through Jio, the other person can hear clearly. But when i make/receive a call through Airtel, the oher person can hear my breaking voice. for example if i say: "Hi, How are you?" they will only hear "H_ __w __r_ y"
while testing with a continuous voice, i found that the breaks in between have exactly same gap time (approx 1 sec).
Also, this only happens only in 3g/4g mode. if i put the airtel network in 2g mode, there is no voice break.
I also got the sim card changed, but it is the same in new sim card as well.
I tried swapping the sim slots, it is the same in both the slots.
I tried putting the sim in other phone, and it works fine.
the question is, if my phone has problem, how does Jio work fine on both the slots? and if there is problem with Airtel network/sim card, how does it work well in other phone or in the same phone with 2 mode?
I am really confused, and tried searching for a solution on the web. I tried switching off Noise cancellation, switching off "OK google" as well.
Some help / guidance would be really appreciated...
Note: Jio is VOLTE based network and Airtel is normal 4G
Hello,
am having the exact same problem. Jio on Volte and Idea on normal 2g (i suppose because there is only one common setting fro both sims i.e 2G/3G/4G Automatic). Jio works fine but idea call breaks on every call i receive and the calls i make. Any solution ?
Its related with h+ you wont have any issues with 2 g or 4g that h+ issue is killing me
Hey I am facing the same issue. Your problem solved by some one .. or still facing the same yet.

Simultaneous 4G support on both sims?

Does this phone support 4G on both sims simultaneously like HONOR 10?
Yes, it supports simultaneous dual VoLTE.
Does this mean, if i have a volte enabled sim(jio) in sim slot 2, and non-volte sim(airtel) in sim slot 1, and i have data enabled on sim slot 1(airtel), then the sim in sim slot 2 DOES NOT go out of service, and i CAN make calls from it..
The reason i ask this is because, in other smartphones like Mi A1/RN3 , when i have the same above scenario,
the sim in sim slot 2 DOES go out of service, and i CAN'T EVEN make calls from it.
ashjas said:
Does this mean, if i have a volte enabled sim(jio) in sim slot 2, and non-volte sim(airtel) in sim slot 1, and i have data enabled on sim slot 1(airtel), then the sim in sim slot 2 DOES NOT go out of service, and i CAN make calls from it..
The reason i ask this is because, in other smartphones like Mi A1/RN3 , when i have the same above scenario,
the sim in sim slot 2 DOES go out of service, and i CAN'T EVEN make calls from it.
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Click to collapse
This phone support TRUE Dual Volte unlike other phones. So yes you can set data inn Airtel and use Jio in second sim simultaneously. You can even use Dual Jio SIM in this phone.
hrishi420 said:
This phone support TRUE Dual Volte unlike other phones. So yes you can set data inn Airtel and use Jio in second sim simultaneously. You can even use Dual Jio SIM in this phone.
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Click to collapse
Sir, I am using the Zenfone Max Pro M1, the dual VOLTE is not working, when I am using one SIM for the call the other SIM is going offline, in other words when I am on phone call the Mobile data connection is getting disconnected on the other SIM. Does anyone experiencing the similar issue?
[email protected] said:
Sir, I am using the Zenfone Max Pro M1, the dual VOLTE is not working, when I am using one SIM for the call the other SIM is going offline, in other words when I am on phone call the Mobile data connection is getting disconnected on the other SIM. Does anyone experiencing the similar issue?
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Click to collapse
Facing same issue, Asked customer support executive for the same and according to them this is bug and we need to go asus service and ask them to resolve this.
Scenario: Airtel/Cellone on SIM1 and Jio on SIM2
1) Data is set to SIM1 and Jio calling works fine. However, data is 2.5G/3G (SIM Card limitation) hence not sure about dual VOLTE 4G.
2) Data is set to SIM2 (Jio) and working fine. However, as soon as I receive a call on SIM1, mobile internet connectivity is disrupted and I cannot use mobile data while on call. Note that the mobile data itself does not show disconnected (the x mark). The only way to use data during call is wifi.
3) Data is set to SIM2 (Jio) and works fine during call if the call is received on SIM2.
I've had no issues with jio and Vodafone dual volte.
Airtel has no LTE coverage in my zone
Tianhe said:
Scenario: Airtel/Cellone on SIM1 and Jio on SIM2
1) Data is set to SIM1 and Jio calling works fine. However, data is 2.5G/3G (SIM Card limitation) hence not sure about dual VOLTE 4G.
2) Data is set to SIM2 (Jio) and working fine. However, as soon as I receive a call on SIM1, mobile internet connectivity is disrupted and I cannot use mobile data while on call. Note that the mobile data itself does not show disconnected (the x mark). The only way to use data during call is wifi.
3) Data is set to SIM2 (Jio) and works fine during call if the call is received on SIM2.
Click to expand...
Click to collapse
I read this on asus website .So , we cant say that it is dual 4g volte.
" Both SIM card slots support 4G LTE network band. But only one SIM card can connect to 4G LTE service at a time."
praveen139 said:
I read this on asus website .So , we cant say that it is dual 4g volte.
" Both SIM card slots support 4G LTE network band. But only one SIM card can connect to 4G LTE service at a time."
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Click to collapse
Hmm, it is dual 4G Volte but not dual ACTIVE 4G Volte.

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