Related
I have had my G2 purchased off contract for 3 days now and other than the hinge issue and the 4g internal issue I find that my device just does not want to hold a signal other than E or G. What little time it spends on H is a small percentage of operation time. In the exact same location and time my Vibrant will hold 3 G at two bars and My Nexus One also at 1 or 2 bars the G2 stays on E at 3 or 4 bars or less and when I attempt to dl something it either hangs and goes to G or stays on E and I get the "trouble connecting with server try again and downland unsuccessful. This is the worst reception I have ever had on a phone in this same exact location. I think the G2 is a wonderful phone having the potential to be a super phone. I am hoping that this is just a defect with this unit and I have arranged to have a replacement. Anyone else having this issue?
may be a defect.. I get the same amount of 3G bars that I got on my Blackberry 9700 which is usually around full the areas I frequent.
To the OP I get the same exact problem. Unable to connect to Market even on Edge.
Sent from my T-Mobile G2 using XDA App
I spoke with a TMO rep who stated it's a known issue with their network, only effecting 10% of users. I don't believe them.
Data Issue Thread
http://forum.xda-developers.com/showthread.php?t=800322
ddgarcia05 said:
I spoke with a TMO rep who stated it's a known issue with their network, only effecting 10% of users. I don't believe them.
Data Issue Thread
http://forum.xda-developers.com/showthread.php?t=800322
Click to expand...
Click to collapse
I got off of the phone with a Rep from T Mobile and they claimed they had to change my web plan to suit the G2. They claimed different connections.They did give it to me at the same price as before but they also claimed it would completely change what has been happening to the device and my other phones(Vibrant and Nexus One) would see an improvement as well. So far after about 5 hours no change whatsoever except for slightly poorer reception. I am beginning to wonder if this G2 is star crossed and was not ready for prime time. I am starting to doubt anything TMobile says at this point.
i get poor reception unless im completely out in the open. i get no reception at all in house vs my iphone 2g, which got solid reception.
I get little to no reception in my basement, whereas with my BB 8900 the reception was poorer but still workable. At least the data works over Wifi.
getting the same problem with both of the G2`s i purchased data service drops and then comes back but thats been happening for about a month even on my touch pro 2
Happened to me also
My first G2 would randomly go from full bars to absolutely no service at all and I would have to turn it off and on to get service again. Since my vibrant wasn't having and problems like that I went and exchanged it for another G2. I haven't dropped signal but I frequently go from full bars 3g to edge or g and back and my data connection seems to hang every once and a while
I have great reception. Just a good as any other device I have had.
I got a replacement G2 yesterday afternoon and it is worse than the first one. The reception or I should say lack of reception is ludicrous. This is after T Mobile supposedly put me on a different connection type (whatever that is ) they could not explain it but did not increase my bill. The radio reception is much worse. The hinges are much looser than the first one and overall I am not a happy camper with this device. I go from 3 bars of H immediately to G than to 2 bars E and then no signal. It just fluctuates. Connecting to market is about a ten or 20 minute affair if it actually finally does connect. Downloading is sporadic at best. Phone has great potential IMO but it is flawed as released.
I get full bars of (H) a majority of the places I am. I'm out in jersey.
Sent from my T-Mobile G2 using XDA App
I'm having the opposite issue as most; my cell connection is solid, but as soon as I hold the phone in landscape mode (or press my palm along the 'top' in portrait mode) I lose wifi connectivity instantly. Wifi Analyzer shows between a 20 and 30 dBa drop with either a G or N AP... apparently enough to go from four bars to zero, when I'm standing ten feet from my AP, and even more if I'm in the next room. I've tried the same thing with my G1, and I get at most a 5 dBa drop no matter which way I hold it.
Anyone else having this issue? TMo said that I was the first to call in with it, and to try returning/exchanging the phone under the 'buyer's remorse' period.
...I'll have to find another store though; the PFY manager at my local couldn't seem to understand why I would want to use wifi when I get solid HSPA+ signal, and insisted on redirecting me to the TMo Support phone number. He also seemed to be under the impression that wifi was slower than HSPA. Which might be true, if I didn't pay for a 28mbit connection at home. Or hadn't already hit the TMo 10GB/mo throttle cap.. which drops the data connection speed to 50kbps maximum. With no alternate 'truly unlimited' plan or way to buy even another 10GB.
I have had nothing but "H" yes i am in Boston, yes, yes.
Going to Maine this weekend, will let you know what it does.
H for Hysterically Hyperspeed
Add me to the list because I'm experiencing the same problems where I will be 3 or 4 bars into H and it'll drop down to to G and then back up to E, just sitting there on the desk. I'm on my 3rd G2 and they've all been like this. I was starting to think it's the network then I remembered my N900 was 100% solid 3-3.5G in my house although it did fluctuate quite a bit in between the two.
Fresno, CA G2 very poor data connections though hspa+
Very bad speeds in Fresno, CA that is HSPA+. Usually less than 1Mb down. Often see less than 500k. At a TMobile store with "a cell tower across the street pointing right at us" my G2 and the stores G2 demo phone only got a 3mb down.
I also see a weird pattern of less than 300k down with above 1.2M up often. There is a YouTube video showed some similar Speedtest.net hi/lo combo results called:
T-mobile G1 vs G2 "the face off"
same issue
i am having the same issue and i am bout 20 miles north of charlotte nc there has to be a problem with the antenna or something but who knows.
Atlant, Signal much better with G2 than with Vibrant. Thats about all I can say about it.
Mines is great if im not @ home. Dl are fast and full 4 bars. But we moved to another house which the signal sucks bad. I normaly get 1bar and edge but hell the g1 did the samething. So I dont see a probelm with the phone just tmobile network
Sent from my T-Mobile G2 using XDA App
Du22ty said:
Add me to the list because I'm experiencing the same problems where I will be 3 or 4 bars into H and it'll drop down to to G and then back up to E, just sitting there on the desk. I'm on my 3rd G2 and they've all been like this. I was starting to think it's the network then I remembered my N900 was 100% solid 3-3.5G in my house although it did fluctuate quite a bit in between the two.
Click to expand...
Click to collapse
Same here. About to take this bad boy back
hey, i bought a used nexus s 4g, and the condition is excellent.
having a slight issue, the guy i bought it from, had CM7 already loaded on the phone, well im having terrible signal problems.
seems like the phone cannot connect to 3g at all. Its either nothing no data, or if i turn on 4g, it can connect to 4g, but theres never any 3g. as you know, 4g isnt available everywhere and it kills my battery, so i wanna just have it hooked up to 3g but it cant.
i have an sprint arrive, which connects to evdo fine, and my friends evo 4g connects to 3g fine also.
i read nexus s 4g has signal issues, but how bad it is right now is just crazy.
still pretty new and trying to understand this stuff, so bare with me
Be sure to check your radio. Sprint released an update a while back and I believe you can find it in the stickies. Also, dont forget to update you profile and prl.
doooope!! updating PRL did it!!! thanks!!! i was thinking about getting rid of the phone because it became so annoying! life saver, thanks!
Hey guys just wondering if there are any exynos users who have T-Mobile in the USA (Atlanta for me). Im using the n910U and i get a 4G signal pretty much everywhere but out of nowhere it will drop to 1 bar, and then drop signal all together. Its getting quite annoying as it was said that the unlocked version was supposed to work with T-Mobiles LTE bands. It also happens when using the download booster which is also a pain. Any suggestions on improving the signal? thanks in advance.
Bump. Anyone have any advice to remedy this?
Im planning on buying the sm-n910u aswell but I want to use it with metro pcs which should be using the same network as tmobile, I dunno if ur problem is the phone or network hiccups but im hoping it will work here in nyc
chukwu77 said:
Hey guys just wondering if there are any exynos users who have T-Mobile in the USA (Atlanta for me). Im using the n910U and i get a 4G signal pretty much everywhere but out of nowhere it will drop to 1 bar, and then drop signal all together. Its getting quite annoying as it was said that the unlocked version was supposed to work with T-Mobiles LTE bands. It also happens when using the download booster which is also a pain. Any suggestions on improving the signal? thanks in advance.
Click to expand...
Click to collapse
A few things to look at
Try 3g only awhile, you may have a marginal 4g signal and the phone keeps switching back and forth
Try to find out which bands are coming off each tower in your area as well as tower location
You are one of the first to use the new intel modem in the usa for this phone
Keep us posted
Back in the HSPA days I had nothing but international devices and frequently experienced what you described. All the carriers have different networking h/w and topology because they all grew through acquisitions. If I left my home town where I had decent coverage when my flight would land in another region I'd have to reboot my phone to get it to connect to the network. When doing speed tests with friends using "real" AT&T phones their phones were always faster and more reliable. It was only an issue less than 10% of the time so it wasn't a big deal (to me). For better or worse the carrier's optimize the radios in their phone for their specific networks. So, at least in theory, a carrier phone (used on the carrier that provided it) is always going to deliver the best performance.
I got my N910U from Hong Kong, and my 4G signal is as weak as hell, though i'm a China Unicom user.
My iPhone 5s has much better signal than it, same SIM same network.:crying:
There must be something very wrong with the Exynos version of Note 4.
Hope Samsung could fix this ASAP.
Yea it happens pretty randomly in my house and when i leave to drive around town. The signal will be 4 bars on 4G then suddenly just drop connection all together for about 10 seconds. its a real drain on the battery when it does it so often. Im wondering if its a software issue with the radio in the n910u? Since we have root already we can load a different radio on it and see if it improves?
Got the same thing going on with my 910U on Fido Network in Canada. I must note it seems like it doesn't affect performance except for a network speed, no issues during the calls but 4G signal is at 1 bar most of the time unless I'm outside in downtown or something. I must note 3G signal was almost always at full strength. Not sure what is going on here but I thing we really could use some modem update here lol
chukwu77 said:
Hey guys just wondering if there are any exynos users who have T-Mobile in the USA (Atlanta for me). Im using the n910U and i get a 4G signal pretty much everywhere but out of nowhere it will drop to 1 bar, and then drop signal all together. Its getting quite annoying as it was said that the unlocked version was supposed to work with T-Mobiles LTE bands. It also happens when using the download booster which is also a pain. Any suggestions on improving the signal? thanks in advance.
Click to expand...
Click to collapse
I also have hongkong N910U model and facing signal issue on regular basis. When Problem appear I can not receive calls anymore and when try to make call , signal disappear altogether. After I retry a couple of times then it works fine but only solution is a restart to get the full strength. it feels like it is a software issue rather hardware but still keeping my device in observation. I feel when I enable power save mode only after that this problem appears. trying not to enable power save mode and test the issue for few days.
Kindly also share your own experiences to solve this issue temporarily.
chukwu77 said:
Hey guys just wondering if there are any exynos users who have T-Mobile in the USA (Atlanta for me). Im using the n910U and i get a 4G signal pretty much everywhere but out of nowhere it will drop to 1 bar, and then drop signal all together. Its getting quite annoying as it was said that the unlocked version was supposed to work with T-Mobiles LTE bands. It also happens when using the download booster which is also a pain. Any suggestions on improving the signal? thanks in advance.
Click to expand...
Click to collapse
hi i had this problem too when i used the fingerprint sensor.....then i turned it off and everything was ok..:laugh:
maybe its a root problem with the fingerprint sensor..
Okarina26 said:
hi i had this problem too when i used the fingerprint sensor.....then i turned it off and everything was ok..:laugh:
maybe its a root problem with the fingerprint sensor..
Click to expand...
Click to collapse
So you have the 910U, exynos working with Tmobile in the US? Getting both 3g and 4g successfully?
bjrmd said:
So you have the 910U, exynos working with Tmobile in the US? Getting both 3g and 4g successfully?
Click to expand...
Click to collapse
i have 3G only..!!
i get a 4G signal pretty much everywhere but out of nowhere it will drop to 1 bar, and then drop signal all togethe
Click to expand...
Click to collapse
If have exactly the same issue !!!!
Start with full signal strength and going down to the lowest strength and minutes later no signal !!!
Reboot or Airplane mode can undo this, but the cycle starts allover: Full strength, less strength and no signal.
Tried with 3 different carriers !!
And 2 Note 4's !!
I have the Snapdragon version SM-N910F
What is going on ??
---------- Post added at 06:23 PM ---------- Previous post was at 06:18 PM ----------
chukwu77 said:
Hey guys just wondering if there are any exynos users who have T-Mobile in the USA (Atlanta for me). Im using the n910U and i get a 4G signal pretty much everywhere but out of nowhere it will drop to 1 bar, and then drop signal all together. Its getting quite annoying as it was said that the unlocked version was supposed to work with T-Mobiles LTE bands. It also happens when using the download booster which is also a pain. Any suggestions on improving the signal? thanks in advance.
Click to expand...
Click to collapse
If have exactly the same issue !!!!
Start with full signal strength and going down to the lowest strength and minutes later no signal !!!
Reboot or Airplane mode can undo this, but the cycle starts allover: Full strength, less strength and no signal.
Tried with 3 different carriers !!
And 2 Note 4's !!
I have the Snapdragon version SM-N910F
What is going on ??
altenae said:
If have exactly the same issue !!!!
Start with full signal strength and going down to the lowest strength and minutes later no signal !!!
Reboot or Airplane mode can undo this, but the cycle starts allover: Full strength, less strength and no signal.
Tried with 3 different carriers !!
And 2 Note 4's !!
I have the Snapdragon version SM-N910F
What is going on ??
---------- Post added at 06:23 PM ---------- Previous post was at 06:18 PM ----------
If have exactly the same issue !!!!
Start with full signal strength and going down to the lowest strength and minutes later no signal !!!
Reboot or Airplane mode can undo this, but the cycle starts allover: Full strength, less strength and no signal.
Tried with 3 different carriers !!
And 2 Note 4's !!
I have the Snapdragon version SM-N910F
What is going on ??
Click to expand...
Click to collapse
I have the N910U note 4 and having the same problem.
bobgoh said:
I have the N910U note 4 and having the same problem.
Click to expand...
Click to collapse
Swapped the note 4 again.
The third one and a new simcard fixed the issue !!
3 to 4 bars signal strength/
I have this problem since yesterday, it seem like the Note 4 is dropping the Sim card. In panama we have a provider that will need to register the sim card with names and stuff but i never did and every time i turn off the phone it will pop out that menu from the sim card.
Yesterday it was popping out every 20mins so i assume that the note 4 is dropping the Sim card. i didn't have that problem when i started using it. its been only a week and this problem came out. I got no signal, with the circle and a dash to full signal and drop signal back... all day, I can't even play online or watch youtube or other things. But it work fine with wifi!
I changed providers no more issues for me. Gonna change back next week and a new simcard also
I am in Colombia and my phone always is with one bar of signal, but when I am making or receiving a call it get full bars of signal. Do your phone do that? (I have the N910U)
Sent from my SM-P600 using XDA Free mobile app
Have this device on Bell in Canada. Not having these issues at all, but haven't rooted.
So ive had the phone since launch and in the past 3-4 months i'd lose signal quite often during normal usage. But in the past month it happens pretty much every time I use it. Im on T-Mobile and I know they had some problem with the Nexus phones on their service back in August but I thought that would have been fixed by now. And then an hour ago I lost service and I cannot get it back at all no matter what I do. Im on stock 7.0 Nougat, non rooted. Ive tried all the resetting methods and what not but no go.
Any help would be appreciated, hopefully its not hardware related
I don't think it's hardware. I have the same issue on my device. Rebooting usually brings it back for me for a while
Sent from my Nexus 6P using Tapatalk
Same issue here... I RMA'd my device last week and same exact issue on this new device. I'm also on T-Mobile and I even got a new sim...
If you keep up with T-mobile news. They've been getting outages intermittently in certain locations.
It's gotten so annoying I can't even use the phone unless I'm on wifi. It cuts off service like every 10 seconds no matter how strong the signal is
I've attached a pic of the service menu.. Everytime the service goes out it always switched to the CDMA network even tho T-Mobile is LTE and what not
mines been doing this too, even wifi calling will go to no service sometimes.
I've only noticed it since I've been on benzo rom tho, not sure if its related.
OK so my theory was true, tested it many times.. looks like something in software or hardware of the 6p is making it switch from LTE to CDMA causing it to drop service and then I have to manually switch it back to LTE
I feel as though it's related to the cell towers. I spent the weekend in DC and I didn't have any issues whatsoever. I came home to Pittsburgh and within 30 minutes if being home I had my first loss of service
Sent from my Nexus 6P using Tapatalk
I'm in Atlanta where they should have good service but it's everywhere around here it happens
I just opened a ticket with T-Mobile so I'll follow up with whatever feedback they provide me withing the next 72 hours!
I've been having my S10+ on Verizon which I got in March, constantly drop from 4G to 3G, to noG. I didn't have this problem with my S8+. It appears many other people that having the same problem with not only the S10+ but other S10s on other carriers as well. Supposedly Samsung is supposed to release a software fix, but Sprint is also having people return their S10+s and get replacements because supposedly many of the first ones made have a hardware issue causing this. Anyone on Verizon or other carriers having similar issues and any update on the fix software or return and get new phone or otherwise?
kidqwik said:
I've been having my S10+ on Verizon which I got in March, constantly drop from 4G to 3G, to noG. I didn't have this problem with my S8+. It appears many other people that having the same problem with not only the S10+ but other S10s on other carriers as well. Supposedly Samsung is supposed to release a software fix, but Sprint is also having people return their S10+s and get replacements because supposedly many of the first ones made have a hardware issue causing this. Anyone on Verizon or other carriers having similar issues and any update on the fix software or return and get new phone or otherwise?
Click to expand...
Click to collapse
What manufactur dates do you think were effected ?
Sent from my SM-G975U using Tapatalk
Sounds like the same problem I had on TELUS in Canada. Took it to Samsung and they told me they had to replace motherboard. Fought with them like cats and dogs and they refused to give me a new phone. After waiting over a month for them to fix it, I immediately sold it and bought a Huawei P30 Pro. Will never have another Samsung Phone after that fiasco...
Not sure. Supposedly the first few batches but I'm not sure of date ranges. All I know is this has been the worst reception of any phone I've had and it happens alll over. Drop LTE and if i hit Airplane mode on and then turn it off it comes back. In fact I just had to do that right now to reply.
kidqwik said:
Not sure. Supposedly the first few batches but I'm not sure of date ranges. All I know is this has been the worst reception of any phone I've had and it happens alll over. Drop LTE and if i hit Airplane mode on and then turn it off it comes back. In fact I just had to do that right now to reply.
Click to expand...
Click to collapse
What's yours build date and factory ? Use Samsung info to find out and post reply.
Sent from my SM-G975U using Tapatalk
Says 3/01/2019. Where does it show where?
kidqwik said:
Says 3/01/2019. Where does it show where?
Click to expand...
Click to collapse
The app Samsung info.
Sent from my SM-G975U using Tapatalk
Vietnam
Anyone have any updates on how big a problem this is or how to fix it?
kidqwik said:
Anyone have any updates on how big a problem this is or how to fix it?
Click to expand...
Click to collapse
I had drop LTE signal issue, sometimes lte won't come back until reboot the phone but after do a reset network settings my phone works significantly better:good:
Am having the same or similar issues my internet is working all fine and out of nowhere i loose internet while still having full signal bar. I tried airplane mode and nothing seems to bring back the internet only thing that works for me is a reset am on AT&T
This seems to effect all s10 models regardless of the carrier.
I have a Verizon s10 plus that I pre ordered.
My LTE will have poor speed and randomly not work even though the status bar shows a signal in spots with good Verizon coverage. I also noticed that my bluetooth will randomly disconnect from devices and is very glitchy. Also the battery life has been not great. Only about 5 hours SOT with lot of apps disabled and all settings adjusted for maximum battery life.
Also I noticed that if you go into settings/connections/mobile networks and observe the signal strength it is always either -120dbm 99asu or "not available" which is not good.
I Noticed the LTE issues after an update(not sure which one it was)
I tried Updating to the latest ASD9 and there is no improvement.
I did all the basic troubleshooting through verizon(new sim, provisioned the device again). No improvement
I reset the phone with no improvement, I flashed the factory firmware ASD7 with odin.... no improvement.
Finally I brought the phone to a local Samsung experience store.
They tried to run some tests but it would not complete them. They were well aware of the problems with sprint phones but were surprised to see these issues on a Verizon phone. Eventually they agreed to replace the motherboard but had an issue flashing the serial number to the new firmware so now finally im going to get a new phone. Fingers crossed, this has been such a headach