Database Users

[Q] Wallet not loading on N4

So I got my Nexus 4 yesterday, and I received the consumer update of 4.2. I proceeded to load up Google wallet and it stays on the "setting up wallet, this may take up to 5 minutes." It never loads and I end up just force stopping it. I've tried clearing the data, and restarting the phone and nothing works.
Has any one had any luck or run into this same issue?

djmomar said:
So I got my Nexus 4 yesterday, and I received the consumer update of 4.2. I proceeded to load up Google wallet and it stays on the "setting up wallet, this may take up to 5 minutes." It never loads and I end up just force stopping it. I've tried clearing the data, and restarting the phone and nothing works.
Has any one had any luck or run into this same issue?
Click to expand...
Click to collapse
I setup Google Wallet after downloading the OTA, and again after unlocking and rooting. In both cases, it worked fine, although after rooting you get the message that the device is "unsupported," but it still operates without issue. It did take a few minutes to setup, but it didn't crash.

It took a few minutes for mine to setup, you probably just need to wait a bit longer.

I let it sit for about 10 mins, but I'll try again.
Thanks for replies.
On a side note I've noticed that NFC is eating 23% of my battery. -_-

I suppose this could possibly still be a software bug. I've determined that letting Google Wallet sit open doesn't remedy the original issue. And if I try to back out or force close Wallet and try to go into the "More" menu in Settings to disable NFC it locks up the Settings app. I'll just leave NFC off so it doesn't eat my battery, and hopefully a fix will be made in the upcoming 4.2.1 update.

djmomar said:
I suppose this could possibly still be a software bug. I've determined that letting Google Wallet sit open doesn't remedy the original issue. And if I try to back out or force close Wallet and try to go into the "More" menu in Settings to disable NFC it locks up the Settings app. I'll just leave NFC off so it doesn't eat my battery, and hopefully a fix will be made in the upcoming 4.2.1 update.
Click to expand...
Click to collapse
Go to settings then applications. Clear the data for Google Wallet and try it again.

Stryder5 said:
Go to settings then applications. Clear the data for Google Wallet and try it again.
Click to expand...
Click to collapse
I have. I've tried clearing the data. Disabling the app and restarting the phone. No change.
thanks for the reply though.

djmomar said:
I have. I've tried clearing the data. Disabling the app and restarting the phone. No change.
thanks for the reply though.
Click to expand...
Click to collapse
Yep I have the exact same problem. I have wiped everything, flashed the imgs but nothing works. Settings also's freezes up. I hope there's a fix soon.

djmomar said:
I have. I've tried clearing the data. Disabling the app and restarting the phone. No change.
thanks for the reply though.
Click to expand...
Click to collapse
I had exactly the same problem and I think I found the solve. You should go to wallet.google.com, login your account, go to devices, and disable your Nexus 4. Your Wallet app on the phone will say removing card, and then it goes back to the add account menu. Now on your Wallet app, add your choose your google account again, and you should be able to register the account, and then add your card.
Hope it helps.

Wallet worked fine for me pre-rooting. I made sure to clear the settings / disable device in the Wallet app before rooting. But post-root, I can't get Wallet to add my card. The same card added fine on my Nexus 7 running Paranoid Android 2.99.
The N4 will sit at that "adding card" for 20 min and then error with a "Add card failed. Try again".
The sad thing id the Galaxy Nexus I had before this ended up with the same "add card failed" error which I never resolved. I've had a ticket open with Google Wallet support for 6 weeks, but despite my constant emailing for an update, I haven't heard back.
I thought buying the N4 would finally get around this. Guess not.

jeffreyzf said:
I had exactly the same problem and I think I found the solve. You should go to wallet.google.com, login your account, go to devices, and disable your Nexus 4. Your Wallet app on the phone will say removing card, and then it goes back to the add account menu. Now on your Wallet app, add your choose your google account again, and you should be able to register the account, and then add your card.
Hope it helps.
Click to expand...
Click to collapse
Thanks for the idea. Although since the app on the phone never sets up there isn't any device on the web page. It seems that it really is a bug in the app since my replacement N4 has the same issue.

djmomar said:
Thanks for the idea. Although since the app on the phone never sets up there isn't any device on the web page. It seems that it really is a bug in the app since my replacement N4 has the same issue.
Click to expand...
Click to collapse
I have the same issue. Just spins trying to set up. A friend of mine had the same issue last night but today, it worked fine. Hopefully clears up for us soon.

Ok a question for you guys. If your having problems do you have a Isis t-mobile sim card?
I removed my sim card and it worked and setup just fine. Inserted my sim card and its causing problem with wallet again.

winner00 said:
Ok a question for you guys. If your having problems do you have a Isis t-mobile sim card?
I removed my sim card and it worked and setup just fine. Inserted my sim card and its causing problem with wallet again.
Click to expand...
Click to collapse
Hmm I hadn't considered that possibility. I do have a secure T-Mobile Sim card.

Yes the ISIS Sim cards disable to onboard NFC therefore Google wallet no longer is functional
Sent from my Nexus 4 using Tapatalk 2

Vanhoud said:
Yes the ISIS Sim cards disable to onboard NFC therefore Google wallet no longer is functional
Sent from my Nexus 4 using Tapatalk 2
Click to expand...
Click to collapse
Hmm interesting. So how does Isis work if it relies on the NFC as well?

Went and got a non-Isis sim card and wallet is working fine.
---------- Post added at 08:58 PM ---------- Previous post was at 08:55 PM ----------
djmomar said:
Hmm interesting. So how does Isis work if it relies on the NFC as well?
Click to expand...
Click to collapse
They have there own nfc chip on them I believe.

winner00 said:
Went and got a non-Isis sim card and wallet is working fine.
---------- Post added at 08:58 PM ---------- Previous post was at 08:55 PM ----------
They have there own nfc chip on them I believe.
Click to expand...
Click to collapse
This kinda explains it...well more why it doesn't work
https://support.t-mobile.com/message/198991?tstart=0&noredirect=true
Sent from my Nexus 7 using Tapatalk 2
---------- Post added at 11:48 PM ---------- Previous post was at 11:45 PM ----------
So I'm guessing you can get the non Isis sim cards from T-Mobile?
Sent from my Nexus 7 using Tapatalk 2

bigbeerdrinker said:
This kinda explains it...well more why it doesn't work
https://support.t-mobile.com/message/198991?tstart=0&noredirect=true
Sent from my Nexus 7 using Tapatalk 2
---------- Post added at 11:48 PM ---------- Previous post was at 11:45 PM ----------
So I'm guessing you can get the non Isis sim cards from T-Mobile?
Sent from my Nexus 7 using Tapatalk 2
Click to expand...
Click to collapse
Yea I went in and they traded it with no hassle.

winner00 said:
Yea I went in and they traded it with no hassle.
Click to expand...
Click to collapse
So how do you know without having the phone to test it on if the sim card is an ISIS sim card or not? The reason that I ask is because I just got back from my T-mobile store and asked for a non ISIS sim card and he brought out a micro sim card but couldn't tell me if it was an ISIS card or not. I looked it over and couldn't see any markings that would indicate either way.
I don't have the phone yet (it's ordered) but I'm just trying to get all of my ducks in a row.
Thanks

Camera error

I just got my Droid Turbo 2 delivered today from Moto Maker and I have to say it's almost perfect.
Unfortunately, I am getting a error message when I try to access the camera. The message just says that there was an error and the camera must restart. Has anybody else seen this?
Sent from my XT1585 using Tapatalk

No but could be a bad unit in
Sent from my XT1585 using XDA Premium 4 mobile app
---------- Post added at 02:35 PM ---------- Previous post was at 02:35 PM ----------
bigv5150 said:
No but could be a bad unit
Sent from my XT1585 using XDA Premium 4 mobile app
Click to expand...
Click to collapse
Sent from my XT1585 using XDA Premium 4 mobile app

Yeah, I hope it's not a big thing because I'm liking the phone way more than I thought I would. You can't beat having a battery you don't have to worry about for most of the day.
I was able to get the camera working by force closing the camera app, clearing both the cache and data and then rebooting. I still don't know what the cause was, but hopefully it won't reoccur.
Sent from my XT1585 using Tapatalk

ajamudc said:
Yeah, I hope it's not a big thing because I'm liking the phone way more than I thought I would. You can't beat having a battery you don't have to worry about for most of the day.
I was able to get the camera working by force closing the camera app, clearing both the cache and data and then rebooting. I still don't know what the cause was, but hopefully it won't reoccur.
Sent from my XT1585 using Tapatalk
Click to expand...
Click to collapse
Ive noticed I cant use the camera if battery saver is on

Are you using Nova? I installed Nova immediately and had the same issue because the shortcut it defaulted to was not the Moto camera app. Replaced the home screen one with the app drawer one and it worked fine.

I'm using Nova, but that wasn't my issue. It was occurring no matter how I accessed the camera. The issue is resolved though, so its all good.
Sent from my XT1585 using Tapatalk

Glad to hear it. Hopefully it doesn't come back

The day I purchased my phone after a couple of uses with the front facing camera it just stopped working. When I would try to switch to it I would get an error message. After a restart the button to switch to it had disappeared. I also thought it was maybe because of Nova launchers camera shortcut not defaulting to the correct app. However I tried everything I could think of. Clear cache force stop disable re-enable restart factory reset. Nothing worked. Had to take it back. Haven't had any problems with the replacement. The first one did however have a quite noticeable shaking sound which I thought was some sort of sensor but after getting my new one I believe the front facing camera may have had a loose connection to the motherboard and then became disconnected.

phillyo2 said:
The day I purchased my phone after a couple of uses with the front facing camera it just stopped working. When I would try to switch to it I would get an error message. After a restart the button to switch to it had disappeared. I also thought it was maybe because of Nova launchers camera shortcut not defaulting to the correct app. However I tried everything I could think of. Clear cache force stop disable re-enable restart factory reset. Nothing worked. Had to take it back. Haven't had any problems with the replacement. The first one did however have a quite noticeable shaking sound which I thought was some sort of sensor but after getting my new one I believe the front facing camera may have had a loose connection to the motherboard and then became disconnected.
Click to expand...
Click to collapse
Did you clear the cache in the recovery menu, I had that problem with the Droid Bionic years ago. That fixes majority of camera issue.

waterninja21 said:
Did you clear the cache in the recovery menu, I had that problem with the Droid Bionic years ago. That fixes majority of camera issue.
Click to expand...
Click to collapse
I did try that but still had no luck and even booted into safe mode to make sure it wasn't a third party app causing the issue and the camera still didn't work So i figured it was a hardware issue.

Factory Reset?

waterninja21 said:
Factory Reset?
Click to expand...
Click to collapse
Nope factory reset didnt work either. But all is well with the replacement so im happy!

phillyo2 said:
Nope factory reset didnt work either. But all is well with the replacement so im happy!
Click to expand...
Click to collapse
Did you get a replacement by mail? If so was it new or just a refurbished phone. I only asked since mine started acting up the night of the 14 days return policy when the store was closes and was advised that it would be replaced by mail.

no luck , after MM update still back camera is not working....

motorolla turbo 2
waterninja21 said:
Factory Reset?
Click to expand...
Click to collapse
hi guys..please tell me the solution when i tap on switch camera it doesnot change and remains as standard camera and also donot change to video...plzz tell me the solution

asam khan said:
hi guys..please tell me the solution when i tap on switch camera it doesnot change and remains as standard camera and also donot change to video...plzz tell me the solution
Click to expand...
Click to collapse
Make sure you have the screen set to standard resolution. Its a known issue.

Lockscreen Lag

Has anyone else noticed that when you power the screen off but then want to power it up right away afterwards there is about 2-3 seconds where the screen just stays black? Im wondering if its the animation that is causing this. Anyone else experiencing this?
Thanks,
Mike

Are you using an SD card?

Michaelmansour1997 said:
Has anyone else noticed that when you power the screen off but then want to power it up right away afterwards there is about 2-3 seconds where the screen just stays black? Im wondering if its the animation that is causing this. Anyone else experiencing this?
Thanks,
Mike
Click to expand...
Click to collapse
Hi,
I know this is a little bit old thread but I have the same problem on my S7 Edge Duos SM-G935FD, it's on stock rom. Did you find a way to fix it?

eric150 said:
Are you using an SD card?
Click to expand...
Click to collapse
Since the August update I have observed that the Gallery hangs very often and the pics dont show up immediately. Also the phone in general lags while unlocking. Earlier i used to think its because of the update. But whenever i remove the sd card it works fine. I am using a 64 GB Sandisk 80 mbps class 10 card. Could it be because of the card? Dont wanna spend another 1600 Rs for a card only to find that the problem isnt solved .
Should i try using Samsung card?

Chirag22ster said:
Since the August update I have observed that the Gallery hangs very often and the pics dont show up immediately. Also the phone in general lags while unlocking. Earlier i used to think its because of the update. But whenever i remove the sd card it works fine. I am using a 64 GB Sandisk 80 mbps class 10 card. Could it be because of the card? Dont wanna spend another 1600 Rs for a card only to find that the problem isnt solved .
Should i try using Samsung card?
Click to expand...
Click to collapse
Got a lot of pictures on it? It probably lags because it needs to load a lot of images
Sent from my SM-G935F using Tapatalk

Hi again,
Here is a video showing the lag
And it is present regardless of SD Card/LTE and even after cleaning cache or wiping data

MrMestiri said:
Hi again,
Here is a video showing the lag
And it is present regardless of SD Card/LTE and even after cleaning cache or wiping data
Click to expand...
Click to collapse
That is definitely too much lag.
Are you running stock rom? Running xposed with a lot of modules? I read about the latest aod update gave some users lag. But I don't know the extend of it.
Sent from my SM-G935F using Tapatalk

Michel habets said:
That is definitely too much lag.
Are you running stock rom? Running xposed with a lot of modules? I read about the latest aod update gave some users lag. But I don't know the extend of it.
Click to expand...
Click to collapse
I forgot to precise it is SM-G935FD. I suspected OTA updates at first and I tried factory resetting the Stock ROM through stock recovey multiple times but the lag reappears either immediately or after a few days (without installing new apps). I then decided to root it and flash superman ROM latest version (with SupeSU, Xposed and magisk and with SuperKernel), it got fixed and then for whatever reason it reappeared again. Now I've tried clean installing the same ROM and following the same steps without any luck.

Hello there,
So I've got some updates on this lag that may help others :
-First, it doesn't matter if you're on stock or on custom ROM.
-It has nothing to do with SD cards or LTE network.
-A simple reboot or powering off/on makes the lag disappear momentarily.
-A clean falsh (with smart switch) can help but doesn't make the problem go away indefinitely, I'm not sure why. It still happens after that but a lot less frequently.
-I've narrowed down the bug to Google play Services, anything that it has permissions to access can cause the bug to reappear, installing apps, downloading contents through apps, making a phone call and sometimes taking a picture/deleting it... Etc.
-disabling Auto-updates in Play Store, proved rather helpful.
-Finally, I think that Samsung will fix this lag, intentionally or not, with the Nougat update since it is apparently a compatiblity issue with the latest Google play services updates.
In my experience, doing a clean flash, disabling Auto-updates both in Settings and Play Store makes the lag less frequent. Powering off/on solves it when it does occur occasionally.

Same error
I am also facing the same problem after upgrading to Android N, but I have not find any solution yet.

S8 Locking up and restarting

New S8 today... I was pumped but I'm starting to get concerned. I've tried with AOD on and off but if I pocket the device and walk around a bit it seems not to want to wake up and bring me to the lock screen.
Once I get it to respond, it's restarting.... Boooo
Any thoughts? Defective unit?

Wipe the phone and try again.

kartman_canada said:
New S8 today... I was pumped but I'm starting to get concerned. I've tried with AOD on and off but if I pocket the device and walk around a bit it seems not to want to wake up and bring me to the lock screen.
Once I get it to respond, it's restarting.... Boooo
Any thoughts? Defective unit?
Click to expand...
Click to collapse
Did you restore from your old phone with Smart Switch? Sometimes Samsung's or third party apps can create version conflicts when they're moved over. BTW, where are you and what's the region of your phone?

Canada on Rogers...
The phone is obviously new and I'm coming over from an HTC. I did a fresh setup from scratch as I'm new to Samsung.
My phone did do a major update soon after turning on for the first time.

peachpuff said:
Wipe the phone and try again.
Click to expand...
Click to collapse
I can but it was new 12hrs ago... should wiping be needed at this point?

kartman_canada said:
Canada on Rogers...
The phone is obviously new and I'm coming over from an HTC. I did a fresh setup from scratch as I'm new to Samsung.
My phone did do a major update soon after turning on for the first time.
Click to expand...
Click to collapse
Did it ask you if you wanted to update or did it just do it?

kartman_canada said:
Canada on Rogers...
Click to expand...
Click to collapse
I wonder if it has anything to do with them (Rogers) botching the launch with the way they loaded the IMEI numbers? Go to the customer forum on Roger's website and see if any other customers are having similar issues.

peachpuff said:
Wipe the phone and try again.
Click to expand...
Click to collapse
The Phone Company said:
Did it ask you if you wanted to update or did it just do it?
Click to expand...
Click to collapse
That's a very good question. I was busy installing apps as I'm travelling tomorrow for work. Honestly, I dont remember it asking but I may have accidentally accepted. It certainly wasn't a big cautious ask, if there was a prompt.

Mine is doing the exact same thing
S8 plus, New setup

GuardianZX9 said:
Mine is doing the exact same thing
S8 plus, New setup
Click to expand...
Click to collapse
What carrier and country?

I'm getting the same problem on my S8 standard. Randomly, the screen will have some artefacts appear (nearly always on the bottom) then it just restarts. Happens in safe mode too so it doesn't appear to be an app causing it. Phoned Samsung and they told me to send it back to the retailers and ask for a replacement.
So that sucks. Besides on this forum I haven't seen anyone else talking about this, so I guess it's not a wide spread problem.

At&the in the US.
Received phone yesterday and used smart switch to transfer from my Samsung Edge phone. Everything was working great but now the screen is not working...frozen. it won't reboot, nothing works!

Verizon S8+ US
---------- Post added at 02:49 PM ---------- Previous post was at 02:45 PM ----------
For me it seems to be directly related to biometrics, if I have the fingerprint reader and face recognition enabled at the same time it locks up often.
Or iris scanner and fingerprint reader both enabled I get lockups.
It will get stuck on the always on screen, yippy can press the home button and feel the haptic feedback but nothing happens.

s8 plus retart
kartman_canada said:
New S8 today... I was pumped but I'm starting to get concerned. I've tried with AOD on and off but if I pocket the device and walk around a bit it seems not to want to wake up and bring me to the lock screen.
Once I get it to respond, it's restarting.... Boooo
Any thoughts? Defective unit?
Click to expand...
Click to collapse
the exact same problem is happening to my new s8 plus as well... even had T-Mobile send me another.. same issue with that too... AOD goes dim.. phone becomes unresponsive and then restarts. already did this 3 times today.. tried turning of OAD.. no luck.. I did notice that it happens a lot when I put phone in pocket.
---------- Post added at 10:17 AM ---------- Previous post was at 10:14 AM ----------
BarryH_GEG said:
Did you restore from your old phone with Smart Switch? Sometimes Samsung's or third party apps can create version conflicts when they're moved over. BTW, where are you and what's the region of your phone?
Click to expand...
Click to collapse
I restored both phones using smart restore.. could it be that I have to manually restore my phone? ie.. install each application seperately

I dont think smart restore is the issue, it has something to do with the lock/AOD screen and power save.
It is getting stuck in some low power state and its not coming back.
I have tested with multiple fresh installs and the issue persists.
I am on my second Verizon S8+ and still having the issue.

Same here .. 2 units.. s8plus on tmobile... decided to factory reset.. didn't install any sofware.. had on wireless charger.. while watching tv I noticed my phone scree n turn on... damn thing just restarted!! Samsung says to run in safe mode to eliminate 3rd party software conflicts.... REALLY?

Mine never restarted or locked up, so must be something particular. Interesting theory about fingerprint and iris scanners conflicting: Once I set up fingerprint, I can't get iris scan to work at all.

pete4k said:
Mine never restarted or locked up, so must be something particular. Interesting theory about fingerprint and iris scanners conflicting: Once I set up fingerprint, I can't get iris scan to work at all.
Click to expand...
Click to collapse
Not true I have them both enabled and can you them however I feel.
Sent from my SM-G950F using Tapatalk

You guys that are having issues...
Do you have a Micro SD in the phone?

Yes.. i have max 256

Anybody else experiencing random reboots?

Got my 128 GB OP5 last night and it has been randomly rebooting on me while doing random things. I am trying to figure out a root cause and factory reset the phone again to see if I could figure it out as well but it seems to happen from doing anything as simple as pulling down the notification bar to activating Google assistant or just scrolling through my settings. Nothing seems to be repeatable as it happens intermittently. Wondering if anyone else has dealt with this and may have figured out what caused it otherwise I guess I'd have to order a replacement

No, works fine here.

i dont have OP5 yet so no reboots

No reboot until now but i can't pair any bluetooth device (Sony Smartwatch 3 and Jabra Motion Headset)

Mine hasn't done it yet but the wifi performance is abysmal, random pauses when transferring files, Facebook stopped while trying to set it up.

I have been using the phone since yesterday morning and haven't had any issues at all, not a single bit of lag, no apps crashing or anything. If a reset didn't help it that means it must be hardware problem. I would return it and get a replacement.

Yes, performance seems bad. Had a few reboots and WiFi download speeds are awful.

SirBaal said:
No reboot until now but i can't pair any bluetooth device (Sony Smartwatch 3 and Jabra Motion Headset)
Click to expand...
Click to collapse
I've successfully paired a bluetooth keyboard with trackpad and a Wahoo Tickr HRM and both seem to work fine. The Wahoo seemed more difficult to connect but that may have been just operator error. I've not had any lock ups/reboots at all but haven't had the OP5 24 hours yet.
---------- Post added at 11:05 AM ---------- Previous post was at 11:01 AM ----------
djsubterrain said:
... the wifi performance is abysmal, random pauses when transferring files....
Click to expand...
Click to collapse
Quite the opposite for me as the WiFi is stellar and the 5Ghz speeds far outstrip the Nexus 5 this OP5 has replaced.

Haven't had any such issue on mine yet in Canada (8GB/128GB) *fingers crossed*
---------- Post added at 04:23 PM ---------- Previous post was at 04:21 PM ----------
3DSammy said:
I've successfully paired a bluetooth keyboard with trackpad and a Wahoo Tickr HRM and both seem to work fine. The Wahoo seemed more difficult to connect but that may have been just operator error. I've not had any lock ups/reboots at all but haven't had the OP5 24 hours yet.
Quite the opposite for me as the WiFi is stellar and the 5Ghz speeds far outstrip the Nexus 5 this OP5 has replaced.
Click to expand...
Click to collapse
I've had the same as you -- Bluetooth Pebble & Car & Headphones have all worked amazing (including using AptX HD), and my WiFi speeds have been stellar (>50MBps download (Yes, MBps, not mbps)). My WiFi has not been cutting out in the corners of my house either, unlike my old phones and even laptop!

HAK Devil said:
Got my 128 GB OP5 last night and it has been randomly rebooting on me while doing random things. I am trying to figure out a root cause and factory reset the phone again to see if I could figure it out as well but it seems to happen from doing anything as simple as pulling down the notification bar to activating Google assistant or just scrolling through my settings. Nothing seems to be repeatable as it happens intermittently. Wondering if anyone else has dealt with this and may have figured out what caused it otherwise I guess I'd have to order a replacement
Click to expand...
Click to collapse
Yes, it's an issue for me. I've been in touch with OP Bug Hunter staff, and gave them the logs they requested to pass along to engineering to figure out why.

Yeah it kept rebooting on me even today so just got off the phone with OnePlus and an RMA has been created for a replacement device to be sent. Hopefully the next one isn't a problem, I'll keep you guys posted on the progress.

Umm had phone since Sunday not had any issues but today while on a call the phone rebooted it's self and again 20 minutes later just on home screen , I'm stock latest build , bought from O2 store should I take it back and ask for replacement while within my 14 days ??
Sent from my ONEPLUS A5000 using Tapatalk

Mines fine no issues build date 13th June

My phone is back with oneplus now so according to them should have a new one within the next week. Good thing I didn't sell my oneplus 3 just yet

I had two random reboots today and one random shutdown.
All these happened in my pocket and i realized the reboots due to vibration from reboot.
And one time I pulled it out of my pocket it was turned off.

Hi,
Got my phone Yesterday.
Started seeing random reboots today. Running latest version. I also did an factory reset of the device after I upgraded to latest version..
Any way I can troubleshoot this? Could an app be causing something like this? I do suspect that this started after installing Snapchat.. But I'm not sure..
/Jo Christian

jochr said:
Hi,
Got my phone Yesterday.
Started seeing random reboots today. Running latest version. I also did an factory reset of the device after I upgraded to latest version..
Any way I can troubleshoot this? Could an app be causing something like this? I do suspect that this started after installing Snapchat.. But I'm not sure..
/Jo Christian
Click to expand...
Click to collapse
Mine is same did it in a call also just in pocket can tell as when i open the flip case it asks for my pin , also toggleing airplane mode off in the morning I have no service till I reboot device my build date 6/6 on latest stock no root ,
I'm currently as I type on my way to local O2 store to exchange it for another so hopefully new one will be ok as only got it Sunday just gone , I would RMA it if I was you , will report back on my new one ?
Sent from my ONEPLUS A5000 using Tapatalk

Yes mine started this after the latest update.
Sent from my HTC U11 using Tapatalk

I'm getting random reboots about every other day or so. Would this be indicative of a software issue versus hardware? I figure if this many people are having issues, but many are not, the hardware may not be a problem? This is my first OP device, so I'm just guessing. Hoping if it IS a software issue they can release an update soon!

DoobyDroid said:
Mine is same did it in a call also just in pocket can tell as when i open the flip case it asks for my pin , also toggleing airplane mode off in the morning I have no service till I reboot device my build date 6/6 on latest stock no root ,
I'm currently as I type on my way to local O2 store to exchange it for another so hopefully new one will be ok as only got it Sunday just gone , I would RMA it if I was you , will report back on my new one ?
Sent from my ONEPLUS A5000 using Tapatalk
Click to expand...
Click to collapse
Just got back from O2 store replaced with new device although it's the same manufacture date as one with issue 6/6/17 so far ok but it's only been on couple hrs so to soon to say, I'm convinced it was since 4.5.3 update as didn't do it before update but while i was in my 14 day return thought replace it anyway , I did contact 1+ before hand to ask if it's software or hardware all I got in reply was !! We will need proof of purchase to continue replacement procedure , that made alarm bells ring so hence straight back to O2 as it's far quicker than retuning to 1+ , I'm currently on 4.5.0 and not keen on updating ?
Sent from my ONEPLUS A5000 using Tapatalk