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Hello, earlier today i felt the device was very warm, i tried to switch it on but it dint respond, even to a reset. when i plugged it into the wall charger all i get is the right hand LED glowing red.
HELP!!!!!!!!!!! how do i hard reset it or get it to work again!!!!!!
i would call in orange care, but im out of the country and i really need the pda functionality!!!!
Unlucky. The 'red' light on most HTC devices indicates a serious power problem, usually it means that the battery is dead (as opposed to simply having run out of charge) or very close to death. You can probably get it working again with a new battery, if the incident hasn't damaged any other components.
i had this with my JJ after I accidently let the battery run down, I plugged it in and led went red and unit would not power on, left it plugged in started scanning the manual and web about a red led, 30 mins later, JJ just switched on and all fine.
It's worth a go and ive not had problem since
i dont think that was the case...
i have a feeling it might have been a short or something, because the unit was SERIOUSLY hot.....
nothing i did worked....until............
final time before giving up, the light was still red etc.
i figured what the heck, either way its dead and im going to get a replacement.
i then gave it fairly hard thump
the red light disappeared. i thought to myself, oh crap, i've really killed it.
then i reset it............. IT BOOTED UP!!!!!!!!!!!!!!!
and all my info still intact......brilliant.....im still going to try and get a replacement when i get back, but thank goodness.
and here i was thinking the last computer to respond to physical violence was the old 486'es hehehehehe
afhstingray said:
and here i was thinking the last computer to respond to physical violence was the old 486'es hehehehehe
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Click to collapse
Actually, it's called percussive maintenance, "the fine art of whacking a machine till it works"
hehe, i'm an IT technician and it's the first thing i try, especially with Printers.....
They don't teach you that on MSCA courses.....
I would recommend not using the machine too much until you can get a replacement battery if I were you. Lithium batteries will get very very hot (in some cases expand and ignite) if they are dis-charged too far. Most equipment which uses lithium technologies will have a voltage cut-off on the power input. As each cell is a nominal 3.3V-3.6V, this is often at around 3V in order to not discharge the battery too far. I would have hoped that this was a HARDWARE function rather than software. However with what you have described, if the voltage cutout was somehow disabled, then this could explain the problems.
Of the units that I have seen in the past like this, the red LED would describe the battery voltage being too low to safely power the unit (i.e. battery be dead). Generally a couple of minutes charge will bring it up to a safe working value. However, after 30 minutes this certainly should have been enough. On one of my motorola units, the battery has expanded a couple of millimeters as it starts to dissociate. It may be worth you checking to see whether the battery in your universal has distorted in any way.
Hmm the red light comes on mine all the time.
It just means the battery is low and the unit is charging. .
It should turn green when the battery is at or near optimum charge.
no....thats not the red, charging is orangy when i say red i mean PROPER red. battery is not distorted, and to the best of my knowledge the unit had a good charge, im pretty sure it must have been some kind of hardware short, and am going to call orange as soon as im back in the country.
dosent explain though why when i whacked it it started working again. the whack instantly made the light go out :wink:
i did a battery rundown test as soon as i got the unit, and posted the results on the forum, if the cut off was not working, i would have ended up with a red light then.
i dont have the manual with me now, but is there any documentation on the red light?
Found this site which had an online manual:
http://www.rich-michael.com/pdf/User Manuals/050802_Universal_Generic_Manual_English_CDL.pdf
What does the phone say in the Power Tab?
A really useful extract:
13 Notification LED Bi-color LED on the right side: Green and Orange
for GSM/WCDMA standby, SMS message, GSM/
WCDMA network status, notification, battery charging
status.
Bi-color LED on the left side: Blue andGreen for
Bluetooth system notification of powered-up and
ready to transmit radio frequency signal, and Wi-Fi
status.
Couldn't find anything else on the LEDs
Found this site which had an online manual:
http://www.rich-michael.com/pdf/User Manuals/050802_Universal_Generic_Manual_English_CDL.pdf
What does the phone say in the Power Tab?
A really useful extract:
13 Notification LED Bi-color LED on the right side: Green and Orange
for GSM/WCDMA standby, SMS message, GSM/
WCDMA network status, notification, battery charging
status.
Bi-color LED on the left side: Blue andGreen for
Bluetooth system notification of powered-up and
ready to transmit radio frequency signal, and Wi-Fi
status.
Couldn't find anything else on the LEDs
Sorry to drag up this old post.
My friend dropped my phone (Orange SPV C500) a few days ago on to a tiled floor. The phone didn't appear to be broken or faulty at all at the time. I even managed to use TomTom navigator to go to the airport, but for some reason when I looked at it before I went to sleep, the phone was off. I assumed the battery had gone (even though it should have lasted at least another day). I tried to plug in the mains charger, but the LED showed a red light. I left it plugged in while I slept, but it was the same in the morning. The phone won't power on at all. I've read that this normally happens on a flat battery, but I am pretty sure it still had juice for another day.
I brought a new battery, but to no avail, the phone still shows the red light when plugged into the mains. No light at all when plugged via USB to my computer. The phone won't power on at all.
It must have broke something when it was dropped. But I'm confused as to why it took a few hours to take any effect.
I also notice that even without the battery in the phone, the LED will still light up as red when plugged in to the mains.
I've tried whacking the phone now, but nothing. Anyone have any idea whether it can be fixed?
JOEJOETHEJOEY said:
Sorry to drag up this old post.
My friend dropped my phone (Orange SPV C500) a few days ago on to a tiled floor. The phone didn't appear to be broken or faulty at all at the time. I even managed to use TomTom navigator to go to the airport, but for some reason when I looked at it before I went to sleep, the phone was off. I assumed the battery had gone (even though it should have lasted at least another day). I tried to plug in the mains charger, but the LED showed a red light. I left it plugged in while I slept, but it was the same in the morning. The phone won't power on at all. I've read that this normally happens on a flat battery, but I am pretty sure it still had juice for another day.
I brought a new battery, but to no avail, the phone still shows the red light when plugged into the mains. No light at all when plugged via USB to my computer. The phone won't power on at all.
It must have broke something when it was dropped. But I'm confused as to why it took a few hours to take any effect.
I also notice that even without the battery in the phone, the LED will still light up as red when plugged in to the mains.
I've tried whacking the phone now, but nothing. Anyone have any idea whether it can be fixed?
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Click to collapse
this is damn scary! Every day more people add on to the "my univ's gone dead after a small drop" community :?
When my univ was brand new, a friend of mine dropped it from a coffee bar table 3 feet high, and i still heave a sigh! Cant believe nothing happened...!
But one thing i guess we all know, its a "drop" away to kiss our device good bye :roll:
hope you get it back up and running m8! look around the forums, there are lots of breakdown-solutions threads...
cheers,
San
nice work afhstingray
do you think it was a baterry problem.
i have often used my battery till tit just ran out, from what i read in the post it seems to be a bad practice. anyway to turn off the phone
i doubt it was a battery problem as i've been using it until now without problems. (i didnt get a replacement as soon as i got back cos im waiting for this unit to get a bit scruffy before i get it replaced)
i had this once on my c500 as well, but taking out the battery for an hour did the trick. so i dont think the problem is related.
i've dropped my universal quite a few times already and im happy to say other than a few annoying dings on the metal plate with the orange logo, its working fine. and 2 of the drops were pretty bad ones too, i thought for sure the screen would die or crack. guess i got lucky and it hit the floor at an angle not too critical
total stab in the dark but maybe a broken connection on charging circuit? that could be why phone was ok then battery died and its now unable to charge?
ViaraiX said:
total stab in the dark but maybe a broken connection on charging circuit? that could be why phone was ok then battery died and its now unable to charge?
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Click to collapse
wouldnt it have worked if it was plugged into the AC then?
Well my Exec was dropped onto concrete at the petrol station whilst I was trying to sort out TomTom and fill up my Yamaha R6 bike at the same time :roll:
No problems, just a couple of case marks.
I guess multitasking should be left to the ladies and computers :lol:
steverae said:
hehe, i'm an IT technician and it's the first thing i try, especially with Printers.....
They don't teach you that on MSCA courses.....
Click to expand...
Click to collapse
Also explains why Servers are built so solidly.
When you are trying to recover a server at 2am in the morning they need to stand up to all but a sledgehammer :twisted:
Hi. I recently bought of ebay an almost new XDA Exec, but when I got it it doesn't want to turn on. The guy who've owned this one doesn't understand anything from hardware. I think the device has stayed without the main battery for a while (after being charged) .. let's say 2 weeks. I've plugged in the battery and charged for 1 hour already, but when I press the POWER button nothing happens. Any ideas how could I fix this? (With turn on I mean absolutly nothing happens when I press the power button)
Bloody well send it back & ask for your money back!
'nuff said?
Hi i-nZ,
Does the LED light come on to indicate that it is charging when it's plugged in?
kelford said:
Hi i-nZ,
Does the LED light come on to indicate that it is charging when it's plugged in?
Click to expand...
Click to collapse
No light. If I remove the battery while charging there is red light and if I do a soft reset there is a red light blink again. What light should I expect?
When it's plugged in with the battery, there should be an orange or green light (orange if it's charging, green if it's fully charged) in the upper left along the hinge in pda mode. No light when it's plugged in would seem to indicate that it's not charging, so it wouldn't be surprising that it didn't do anything after being plugged in, even for an hour. I haven't had a battery die on me yet, but I'm wondering if that might be the case here.
The red light that comes on after the battery is removed is throwing me as I wouldn't have expected it to do anything when the battery wasn't in. I guess that's a warning that there is no battery?
Have you contacted the seller about this yet?
Hmm. I think it is a warning that there is no battery and it is charging, so this is actually great news, cause this means the charging plug is not damaged(i think :S). I will receive my secondary battery soon. The problem with contacting the seller is that it will take ages for him to reply and such. I will surely get a refund for the dead battery if that's the issue, but I must travel in a few days, so I need that gadget working
I've got a brand new replacement battery and it doesn't work again! Again there is no green/orange/red light. Any ideas what could be possibly broken?
i-nZ said:
If I remove the battery while charging
Click to expand...
Click to collapse
Sorry to say, but I think you just killed it by doing this. I believe I read it from the manual that you are not supposed to plug it in without the battery on it.
I've been actually told that the battery has been charged, so it's not a dead battery
I know this might sound stupid; but can you get it into boot mode?
The first xda exec I got had a fault where it wouldn't turn on, however if you pressed the reset button it would come on.
Of course this one went straight back to the shop. My advice is to try and return it.
trapper said:
I know this might sound stupid; but can you get it into boot mode?
Click to expand...
Click to collapse
When i press the POWER button nothing happens. Dunno how to get into boot mode...
Tried to do a hard reset by pressing the two buttons with horizontal line and poking the reset meanwhile, but it doesn't seem to react...
It's the power button, light button and soft reset all at once.
Also what happens if you try and charge it off of a USB connection minus the battery?
Red light, but if with battery - no light.
P.S: Did the light + power + reset. Nothing happens. There is no light blink or something (as I Had on an old pocket pc of mine).
I think it is time to return it and get a refund. Any way you just bought if right? Better do it as early as possible otherwise whoever sold you the device might not take the responsibility.
OMFG!!! The reset button was stuck... Found that myself
All fixed now?
What happened here as the fault looks exactly the same as my current issue....
Hi guys!
I know, that there are some threads about the topic, but i think, here it is a bit different...i´ll describe:
Everything was OK with my withe G1, since I forgot to recharge the battery, and the G1 switched off. I wanted to recharge it, but - you know- the red led light blinked...i read different threads etc, and then I decided, to buy a new battery. The new battery arrived yesterday, and I put it in my G1, tried to switch it on, and it worked. I was quite happy! I taped it on the charging unit, and the first problem: the battery display didnt moved, it remained at 23%, also after a few hours at the charging unit. I knew the problem, because it was the same with my old battery, but it doesnt interest me, because the battery recharged, only the battery indicator showed that not. I thought OK, dont thinked about it, and waited. Today: I took my G1, yes, battery display at 23%, no problem. I switched it off and after a few hours I wanted to switch it on. Second problem - F**K! The red led light blinked...and now, the battery doesnt recharge at all. The G1 works now only, if the charging unit is put on it, if I remove it, the G1 switchs off. Its the same behavior with the old battery.
I dont know what to do now, because i dont think, that it is a hardwarebug, because yesterday it worked, with the brandnew battery. Or is it possible, that the G1 destroys my batterys while switching it off?
I hope, that there are solutions for this...because im loosing my temper slowly...
Can you charge the battery if the phone is off? Red led light should show. You should wait even 30-60 minutes for this - it depends of battery discharge. If the red light will not show this will means that your hardware is broken (phone or phone charger). You can try use another phone charger to test.
That works sometimes....at the moment not, but one hour before, yes.
I had the G1 with the USB cable on the PC, the phone was off, the light was red (not blinking). I waited about 50minutes, then disconnected, tried to switch it on - nothing except a red led light - blinking
At the moment, there isnt any led light, if i connect the phone to the charger unit or the PC...
It looks like hardware problem :/
Would be OK, because there is still warranty.
But what irritates me, is, that it worked without problems, when the battery was charged. Also with the new battery...worked good, since I switched the phone off.
I only want to be sure, because the return merchandise authorization (rma) takes quite long time...
I have the same problem. last week i bought the phone, and used it till the phone battery was empty. I tried to recharge the phone, but i wouldn't go on, only the red light blinking. I had the phone charged for 2 days, with the og charger, no result. Looked like the phone was dead.
Today i tried it again, still no result. All of a sudden the phone turned on and was charging. It is now on 99%.
Should i contact HTC?
edit:
sorry, wrong forum
Just a wild guess. It could also be the ROM that you have. I had a similar problem with my battery drained out like that with flashing red light. Come to find out later that it was something to do with the ROM (CM6.x) that I was using.
I was using my phone one day and the screen turned all green. I had to force my phone off, and then I turned it back on. After awhile it happened again, but it wouldn't turn on again. I pulled the battery and I could turn it back on after that. It happened again and now I cannot turn my phone on no matter what. I feel like it has a problem with the battery because pushing on the battery while turning it on helps has worked in the past, but it doesn't anymore. My phone also wont charge. Does anyone know how to fix this?
It could be your battery. Or it could be the motherboard. The screen going green and the shutting down could indicate a problem with the GPU and the safety circuits kicking in to prevent other damage to the phone.
I know this isn't much help, but my phone regularly goes green (almost like night vision) in extremely bright environments (like at the beach when its sunny). I just presumed it was a feature to help visibility as it really does help hugely... Maybe Im wrong!
Anyways, get a new battery and see if that works.
The screen is supposed to get brighter (if auto-brightness is enabled) in sunny environments, but not green.
Are you using a custom rom?
Replaced the LCD full screen assembly on my LG G2, all went smooth following a YT video couldn't really have gone wrong,
Switched phone on and battery displayed 0% for several minutes, eventually getting to 2% when I turned it on, all was still OK, however it dropped to 0% within a few minutes even while still plugged in,
Then it was completely dead, no charge light and couldn't turn on,
Removed all of the components again from inside of phone and rechecked all of the connections, again all OK, this time it cam on again!! 0% charging, so I left it charging waiting as long as poss, 45% it was at when I checked but left it while I was sleeping,
Woke up this morning to phone completely dead, cant power on and no charge light showing
Am I wasting my time buying a new battery? could this be another component? LCD?
Appreciate any help,
Thanks
Lee
have now disassembled and re-assembled a further twice and now it does not power on at all
no red flashing light and nothing on display
I've got a similar problem. Did you find out anything? Bought a replacement screen from ebay, and was really confident I could do this, since I earlier replaced the usb charging port with no issues. Of course the battery was discharged completely before this, but I charged the phone and it worked a week ago (which resulted in an annoying alarm that I was unable to shut off because of the broken screen). So after replacing the screen, I plugged it in and turned it on before putting on the back cover. At first it vibrated and I could see the backlight turning on. Then I could see the red led, and thought it was charging, but then the led started to cycle between different colors. I was not able to get a picture on the screen. I then plugged it out and put on the back cover, in case that was needed (didn't seem so from the yt video I used). After that, nothing. Not even a LED. And the phone didn't get any hot like it does when charging/working. It did somewhat get a bit hot the first time.
My first suspect was the battery. It did take some wiggling and force/heat to remove it‚ and it did kind of bend at the edges, but not very much. Any ideas?