Replacement LCD doesn't show colors - Moto G5 Plus Questions & Answers

Hi folks,
I dropped my G5+ (XT1687) the other day and cracked the screen. I ordered a SRJTEK replacement from Amazon, but after installation the new screen can't display colors properly. Instead of RGB it's more like "weak purple, weak green, gray" as shown in this picture from my housemate's phone. The picture shows the colors faithfully as on this replacement LCD. I've tried a factory reset and some display calibration apps, as well as the system UI tuner and the developer color-blindness options. Any app with color sliders shows the weird red, green and gray instead of normal RGB.
Has anyone seen anything like this before? I'm assuming it's defective, but not sure if I should ask for a replacement or a refund.

reve_etrange said:
Hi folks,
I dropped my G5+ (XT1687) the other day and cracked the screen. I ordered a SRJTEK replacement from Amazon, but after installation the new screen can't display colors properly. Instead of RGB it's more like "weak purple, weak green, gray" as shown in this picture from my housemate's phone. The picture shows the colors faithfully as on this replacement LCD. I've tried a factory reset and some display calibration apps, as well as the system UI tuner and the developer color-blindness options. Any app with color sliders shows the weird red, green and gray instead of normal RGB.
Has anyone seen anything like this before? I'm assuming it's defective, but not sure if I should ask for a replacement or a refund.
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Click to collapse
Try connect the wire again of screen, if it doesn't work the replace it with new one.

Colors should be accurate if you installed it correctly. If you bent the digitizer in any way it might do that. Give it another try by gently pulling out the digitizer and putting it back in (use tweezers, NOT your hand to prevent short out). If that doesn't fix it then issue a return to the company for your money back.

Related

[Q] G1 broken display problem - bad colours

Hello
I purchased G1 with broken display on eBay from other user, hoping I could fix it.
G1 works good, its rooted and running cyanogen rom. Digitizer works, display is readable but colors are upside down. For example in settings screen text is yellow, background is blue arrows are somewhat gold. App menu background is black text, blue, attached pictures should tell more, one is home screen and other one is flashlight app with half intensity.
I dissembled the phone, searching for any signs of damage or anything, everything seemed ok. I am not sure if I should buy new LCD screen or Flex Cable. Did anyone encountered similar problem?

Call button images burned into the the screen?

Hi
not sure if anyone else has noticed this but it seems that the call end button, the button to view the dial pad and the button to view speaker options are burned into my screen!!! viewing in most apps it is not noticable but if you open internet explorer and go to a new page without loading a website the images of the buttons and very visiable in a brownish color I have had my focus since it was released in the US, I have also checked my wifes focus and it also has this burned into her screen.. Has anyone else noticed this?
Yes, I have the call tile, message tile, and the little circle/arrow burned into my screen. As you said, it's only visible on light colored screens, but it is visible. Unfortunately, unlike the temporary burn-in on new plasma tvs, this burn-in will not go away.
If you want to see something really bad, go up to the at&t store and check out the Focus that's on display. The Focus at my local at&t store looks horrible. I can't imagine anyone wanting to buy that phone if they saw that display model...
edit: by the way I love your weather app, I have had a few problems with it over the time i've used it, and you have always been fantastic with your support. Thanks!
Are you using blue tiles? I heard Blue OLEDs burn out faster than other colors and changed my tiles to green.
I have been using the brown almost exclusively; occasionally I'll go with blue, green, or lime, but the brown just looks the best to me.
jmerrey said:
Yes, I have the call tile, message tile, and the little circle/arrow burned into my screen. As you said, it's only visible on light colored screens, but it is visible. Unfortunately, unlike the temporary burn-in on new plasma tvs, this burn-in will not go away.
If you want to see something really bad, go up to the at&t store and check out the Focus that's on display. The Focus at my local at&t store looks horrible. I can't imagine anyone wanting to buy that phone if they saw that display model...
edit: by the way I love your weather app, I have had a few problems with it over the time i've used it, and you have always been fantastic with your support. Thanks!
Click to expand...
Click to collapse
thanks for the comment. on to your screen you have the actuall tiles burned into your screen? wow i only have the call end and function buttons burned i think its related to having my display on bright i took it off the automatic.
It's actually not the tile, it's the icon inside the tile that is burned in, but it's only visible on white screens. It's still quite annoying. As soon as the hd7s is out I'm going to compare screens, if the slcd is close to the samoled then i'm jumping ship I think...
and yeah my screen is on bright (not automatic) also. I think my problem is that I have the time out set to 5 minutes, and I never locked it myself
jmerrey said:
It's actually not the tile, it's the icon inside the tile that is burned in, but it's only visible on white screens. It's still quite annoying. As soon as the hd7s is out I'm going to compare screens, if the slcd is close to the samoled then i'm jumping ship I think...
and yeah my screen is on bright (not automatic) also. I think my problem is that I have the time out set to 5 minutes, and I never locked it myself
Click to expand...
Click to collapse
Based on HTC's latest track record with the Desire HD and Inspire 4G, make sure you analyze the viewing angle of the HD7-S. HTC has said it will have a Super LCD but, according to an answer they gave to a customer complaining it wasn't true S-LCD tech, the display will likely be what HTC is calling "Super" LCD...meaning it is their name for the super-sized display...and having nothing to do with true S-LCD tech.
If the viewing angle isn't as good as the iPhone 4 or Focus...or other SAMOLED/AMOLED equipped devices...then it isn't the higher-tech display but just an ordinary non-TFT LCD.
Super AMOLED is a great screen. But the pixel life span is still way short. The Blue pixels are the shortest. The old stats are 2000 to 4000 hours. New information point it around 10000 to 14000 hours. But Samsung didn't release any spec on this.
You should always keep the screen dim and keep it on as short as possible. Reportedly use a red theme will not only preserve blue pixels but also prolong battery life.
No burn in here. I have the phone set to turn off screen within 30 seconds, and have always used Lime colour tiles since it matches the Xbox Live tile.
Just a follow up on this issue, and possible a "what not to do" post. The burn in on my screen is getting worse. On a white screen, I can now see the phone icon, message icon, small circle/arrow, the word calender, and my google mail icon. I have the screen set to time out after 30 seconds, and I have the brightness set to high (not auto).

[Q] Blue tint, not everywhere and not all the time

Search did not reveal any post with this particular screen defect.
The phone is a collegue's of mine so I can't troubleshoot it directly or tell you baseband etc. It's brand new, 4.2.2, and a 4G so probably i9505 (bought in europe, sweden). It has not been droppped, collegue would have said if this was the case . What collegue told me was it was like this when collegue got it.
Sometimes screen becomes blue, but only parts of it. You can see this clearly on the attached photos. It's most promient on white areas, which are not white at all, but, well, blue!
Especially note the partial blueness of Whatsapp icon borders.
Screen lock is being used, blue tint appears on lockscreen as well.
Could not isolate when this occurs. I did not experiment much with the giroscope, don't think that's it. I also seem to recall viewing angle not making a difference. I did have it in my possesion for 30 min, during which the blue tint did not occur. Auto brightess was already off, took brightness down 2 or 3 notches. This is what I changed in settings -> display:
Screen mode: standard
Auto adjust screen tone: off
options that should not be relevant
Screen timeout -> 5 min
Wifi -> off
After this I gave it back to collegue, about 10 minutes went by, collegue took phone out of pocket and activated screen. Now the blue tint was back. At this time I took the attached photos a well as did as screenshot capture, which is not attached, but the blue tint was present there as well. It looked exactly the same as the actual OS/what I had seen with my eyes.
Device was a this time lieing on a flat surface.
I told my collegue to turn in the device for another one, but collegue would rather try/hear about/research a DIY- solution first.
Is this a common defect? Is it sw or hw? Can it be fixed? Etc...
(black rectangles is censoring)
https://dl.dropboxusercontent.com/u/11526435/S4 blue screen 1.jpg
https://dl.dropboxusercontent.com/u/11526435/S4 blue screen 2.jpg
edit: it seems to occur when the phone's screen has been turned off for a couple of minutes. Yesterday I unlocked device after being dormant for some hours, blue tint was there. Screen timed out by itself and when I unlocked blue tint was not present. Waited 4 min then unlocked, and sure enough blue was back. Turning on-off screen solved it once again. Also tried repeatedly locking-unlocking without blue tint reappaering.

[Q] Notification Light No Red RGB values

I broke my screen a few days ago and had it taken in to be replaced. A few hours after receiving it I noticed the LED was blinking, but in strange colors different than those I set in Light Flow. The normally white notification is now cyan, yellow is now green, purple is blue. Red however doesn't display at all, so it seems that the red portion of the RGB scale is not functioning. Does anybody know what during the screen repair process might be causing this to happen? I'm almost certain its not software related as prior to having it repaired the LED was working correctly. Thanks!
There's a kind of filter for the LED on the display, not all replacement parts come with it and it's pretty easy to overlook.
DrFredPhD said:
There's a kind of filter for the LED on the display, not all replacement parts come with it and it's pretty easy to overlook.
Click to expand...
Click to collapse
There does seem to be a blue hue around the notification light area when held in the light... So could it be that this filter was mistakenly left on the old screen, instead of transferred to the new part? Or is it something attached to the screen that can't be moved from one part to the other?
It wound up being a damaged LED light

Phone screen blemish

Hello all,
After my phone got repaired 2 times for the same reason i want to know if other people experience this issue too?? It is most noticeable on black/blue screens.. Turns red/yellowish.. Now i have to send my phone for a third repair... Would it also be possible to just receive my money back?
Seems like the screen of this device is really really bad..
What turns red/yellowish? I am having my phone repaired right now cause I do see a reddish blurry dot on the screen when viewing video or black backgrounds.
Screen is on multiple spots discoloured on darker colours like black or blue. On those spots the colour is yellow/red where it should be the right colour.
I got that too, today, it weirded me out. The screen went full yellow tinted, and turning the screen off and on didn't do anything. So I restarted, but everything is fine now. But what about later ? Will it appear again ?

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