G975F/DS - shows wrong SIM card under Service Provider - Samsung Galaxy S10+ Questions & Answers

I have two sim cards: 1st sim is TMO, 2nd is ILO
My CSC used to show the correct info: TPA/TMO,ILO/TPA
Now for some reason, after several re-boots with/without sim, it shows TPA/ILO,ILO/TPA, even though the TMO sim is still in slot one. TMO works fine and it shows TMO in the lock screen, but why does it show both sims as ILO?
Thanks.

sbi1 said:
I have two sim cards: 1st sim is TMO, 2nd is ILO
My CSC used to show the correct info: TPA/TMO,ILO/TPA
Now for some reason, after several re-boots with/without sim, it shows TPA/ILO,ILO/TPA, even though the TMO sim is still in slot one. TMO works fine and it shows TMO in the lock screen, but why does it show both sims as ILO?
Thanks.
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I would like to know the answer too, same issue here

johnyrocker44 said:
I would like to know the answer too, same issue here
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@johnyrocker44 - are you also on TPA or just different CSC with the same wrong SIM data?

Anyone?

Related

problem with htc mytouch 4g and simcards

hello
my friend have used phone from t-mobile usa
and the phone can't read any sim except orange israel (don't know about t-mobile sim)
how can it be ?
and how it can be changed that the phone will read all the sims ?
now when i try to put any sim i got message "sim card not found"
This phone requires a certain type of SIM. Different SIMs have different shapes and sizes of contact area for the chip. Compare them and you'll see what I mean.
estallings15 said:
This phone requires a certain type of SIM. Different SIMs have different shapes and sizes of contact area for the chip. Compare them and you'll see what I mean.
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thanks for your answer
than there is anything to do to solve this ?
from 7 different carriers orange israel will be the only one will work on this phone?
btw . i now see other post you talked about the sim sizes...
in my case the sim size is identical
but i think the chip size is different
the one that work have a larger chip
look at the bottom of the sim and make sure the metal contacts are in the same place as the tmobile sim (look up a picture of tmobile sim on google if you need it) otherwise its possible that the phone is not sim unlocked
from what i see it's not on the same place as t-mobile sim
just orange israel sim is the same as t-mobile
benhouli said:
from what i see it's not on the same place as t-mobile sim
just orange israel sim is the same as t-mobile
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Click to collapse
Take a working SIM to the carrier you want it to work with and see if they will sell you a SIM that matches that type.
estallings15 said:
Take a working SIM to the carrier you want it to work with and see if they will sell you a SIM that matches that type.
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i don't think they have that type of sim
because they new carriers that sell just the new one
there is no service that can unlock it to work with all the sim cards types ?
or this is done deal ?
It not the carrier type that is the issue. This is the hardware on the mobo. If your SIM reads, but the phone is carrier restricted then it will tell you. Unless you are getting a message to that effect this is H.A.R.D.W.A.R.E.
estallings15 said:
It not the carrier type that is the issue. This is the hardware on the mobo. If your SIM reads, but the phone is carrier restricted then it will tell you. Unless you are getting a message to that effect this is H.A.R.D.W.A.R.E.
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as u said , i am not getting any requset to put any pin or puk or any unlock code...
but there is one carrier that the phone read his sim card (with the bigger chip on the sim card), but it's just 1 from 7 carriers , because the others have different types of sim cards.(the one with the smallest chip on the sim card)..
what about cellphone labs ? they can't replace the part that read the sim to one that can read all the types of the chips (that on the sim cards)
i am the first that stuck with that problem ?
i really don't want to buy another phone
i like that phone
there is no solution for this hardware problem ?
thanks
Cell phone labs? What? Dude it's part of the motherboard. It's engineered for and soldered to the motherboard. You just need the correct style of SIM card.
There are dual SIM adapters out there that MAY work. You could try that, but it will require cutting of the SIMs to make them fit under the battery.
estallings15 said:
Cell phone labs? What? Dude it's part of the motherboard. It's engineered for and soldered to the motherboard. You just need the correct style of SIM card.
There are dual SIM adapters out there that MAY work. You could try that, but it will require cutting of the SIMs to make them fit under the battery.
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thanks again
i don't know why they bother to release phone that accept just one type of sim
that most of the phones can accept all the types

No sim card

I brought S4 just another day and when I insert sim card the phone says "No sim Card" but I inserted it already!
Its micro sim i'm buying another sim card today and see if it works,
Will customer service fix this if the problem is in the phone ? If yes then is it covered by warranty ?
Any help? maybe its software problem
Julius Palad said:
I brought S4 just another day and when I insert sim card the phone says "No sim Card" but I inserted it already!
Its micro sim i'm buying another sim card today and see if it works,
Will customer service fix this if the problem is in the phone ? If yes then is it covered by warranty ?
Any help? maybe its software problem
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Click to collapse
Definitely. Visit SSC.
BTW, use this thread http://forum.xda-developers.com/showthread.php?t=2192886 from next time to ask anything related to S4.
zzz
You didin't even answer my question, my question is is this hardware problem or sim card problem?
Julius Palad said:
You didin't even answer my question, my question is is this hardware problem or sim card problem?
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And how exactly he should or anyone should know what's exactly your problem? Can be hardware or the simcard. This is up to you to find out.
First try a new simcard , and try to get one micro sim factory cut if you can, if still nothing means is hardware.
Did you put it in wrong?
Sent from my Nexus 4 using xda premium
I have the same problem on my s4, it doesnt recognize any sim at all. i tried several simcards but with no success
daahir said:
I have the same problem on my s4, it doesnt recognize any sim at all. i tried several simcards but with no success
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You have the answer on this topic, if doesn't work with any simcard, bring it back.
GT I9505 doesn't detect LTE sim, works fine with 3g Sim
Hello all !
I own a 2.5 year old GT i9505 (LTE variant) which works completely fine with a 3g Sim but the "Sim Card not inserted" error appears as soon as a 4g Compatible Sim is inserted. Could this be a modem issue ?
I live in India (got the phone from Europe) and have been using 3g services without any hitch for the past 2 years. Vodafone recently launched 4G services here and my phone doesn't detect the new 4G Sim card .
My phone shows the LTE/WCDMA/GSM modes but doesn't detect the Sim card.
Tried with another Sim from the store that doesnt work either.
Details :
AP: I9505XXUHOJ2
CP: I9505XXUHOJ2
CSC: I9505EURHOJ1
All ideas and solutions are appreciated.
It's possible that there is something wrong with the phone's sim card reader. You could replace the reader for not a lot of money and it's easy to do yourself.
Maybe your phone is unable to detect LTE Networks from Vodafone India because from what I research, India uses TDD-LTE. You could Google-d LTE bands that used in India and compare it with your phone's supported LTE bands.
Sent from my GT-I9500
audit13 said:
It's possible that there is something wrong with the phone's sim card reader. You could replace the reader for not a lot of money and it's easy to do yourself.
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Thanks for your reply.
I considered that option but a 3g sim works perfectly. Do you still think it would help ?
krasCGQ said:
Maybe your phone is unable to detect LTE Networks from Vodafone India because from what I research, India uses TDD-LTE. You could Google-d LTE bands that used in India and compare it with your phone's supported LTE bands.
Sent from my GT-I9500
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Thanks for your reply.
I guess I am just lucky my phone supports both.
http://www.cnet.com/news/why-your-next-4g-phone-should-have-fdd-lte-and-tdd-lte/
Still no luck !
I don't know that much about sim card technology. Have you tried the LTE sim card in a very old phone to see if the old phone detects the sim?
audit13 said:
I don't know that much about sim card technology. Have you tried the LTE sim card in a very old phone to see if the old phone detects the sim?
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I did infact it works with every phone except this one.
Leads me to conclude it is the sim reader or motherboard if no LTE SIM cards work. Doesn't seem like software.

Note registered on network

I swapped sim card on my cell phone, i have n9005 (running 4.4.2 TouchWiz Rooted) and works on every network in my country,
the other sim card worked fine, i kept on swapping 2 sims because sometimes i had to use 3g on the other network.
Today it suddly stopped, now my both sim cards are not working.
I have restarted my phone, pulled out battery and also reinserted my sim card, no success.
Any solution?
EDIT: I fixed it, thanks
thahim said:
I swapped sim card on my cell phone, i have n9005 (running 4.4.2 TouchWiz Rooted) and works on every network in my country,
the other sim card worked fine, i kept on swapping 2 sims because sometimes i had to use 3g on the other network.
Today it suddly stopped, now my both sim cards are not working.
I have restarted my phone, pulled out battery and also reinserted my sim card, no success.
Any solution?
EDIT: I fixed it, thanks
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how?
You probably have damaged something in your sim card slot probably a pin.. as you said you usually keep on swapping sim cards.. have a repair center look at it..
MystaMagoo said:
how?
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Actually my network mode was WCDMA and had no 3g signals where i was..

Would some one give me a hand setting my Note 3 up.

So I purchased a used note 3 ( N900A )
I just switch to straight talk. So I had a full size sim and cut it down to fit my note 3 . When I try to go into my apn setting it says insert a sim or something like that.
I know the sims registering , to the phone I can read stuff from it.
So has any one went down the road I am . Is my sim locked or something like that.
Also there is an app called "Sim App." it will first say icc-id and give what looks like about 15-16 numbers then click ok it reads imei check sum gives 4 digits next reads random number gives 8 numbers.
then asks for an unlock code . If entered wrong it will say you have X amount of trys lefts.
Does this have anything to do with why my sim card is not registering to the phone?
Do any sim card works in the phone? Does your sim card work in other phones? Was the phone tested with a sim card before purchase? Was the phone locked to AT&T?
audit13 said:
Do any sim card works in the phone? Does your sim card work in other phones? Was the phone tested with a sim card before purchase? Was the phone locked to AT&T?
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Yes if I switch the card to the other phone . It works.
Im not sure if this matters the orginal phone was a throw away`alcatel. Its not a smart phone.
Are you using the SIM card in another phone that also uses a micro sim? Does the note 3 recognize any SIM cards?
audit13 said:
Are you using the SIM card in another phone that also uses a micro sim? Does the note 3 recognize any SIM cards?
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Click to collapse
I only have this one sim .
The note is reading the sim card with certain aps . You know how if you up power up a phone , missing a sim it will say so if you pull down the top banner usually with a message like insert sim. When you pull down the top banner it doesn't say that . There is no warning about missing a sim . So it recognizes it has one . I can read stuff off the sim card when i open certain aps that are meant to access sim cards but when I go to change APN setting it will say insert sim card to access network settings.
Without another sim card to try in the phone, it could be the way the sim card was cut or there is something wrong with the phone.
Is the phone sim unlocked? Did you try a sim card in the phone before buying it?
audit13 said:
Without another sim card to try in the phone, it could be the way the sim card was cut or there is something wrong with the phone.
Is the phone sim unlocked? Did you try a sim card in the phone before buying it?
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Click to collapse
I dont think the phones sim is unlocked.
No I didnt try a sim . It was from a family member so Im not to worried. The sim card works in my throw away straight talk phone.
How do you unlock the phones sim?
BTW thank you for your help.
In order to determine if the phone is sim unlocked, power off the phone, insert a sim from another carrier, and power up the phone. If phone asks for a network unlock code, the phone is not sim unlocked and you will need to get an unlock code.
Was the Note 3 n900a from AT&T?

Problem with 2 SIMS from the same carrier in Leeco Cool1 Dual sim phone

This is weird. I just bough Leeco Cool 1 Dual, the (il)legitimate son from Leeco and Coolpad. The phone is okay for the money. It however has a weird problem. It is unable to activate one of the sims from the same carrier. I have 2 Nigeria MTN sims in the phone, but only one works irrespective of the slot it is in while the second one which work okay in other phones does not work at all irrespective of the slot. However, sim from a different carrier works fine. What could the problem? Has any of the gurus in the house seen anything like this before? I have even swapped the sim for a new one with no show. Thanks.
abbas said:
This is weird. I just bough Leeco Cool 1 Dual, the (il)legitimate son from Leeco and Coolpad. The phone is okay for the money. It however has a weird problem. It is unable to activate one of the sims from the same carrier. I have 2 Nigeria MTN sims in the phone, but only one works irrespective of the slot it is in while the second one which work okay in other phones does not work at all irrespective of the slot. However, sim from a different carrier works fine. What could the problem? Has any of the gurus in the house seen anything like this before? I have even swapped the sim for a new one with no show. Thanks.
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Well here in my country some operators demand sim operation in 1st slot only as not many phones come with both sims at 4g standby. Have you tried putting the sim in some other dual standby phone's 2nd slot ?

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