Telephone volume is now VERY low - Essential Phone Questions & Answers

Everyone,
We have TWO PH-1 phones. Both are still on Android Pie awaiting a little more maturity and for a couple of business related apps to catch up.
Now for the issue:
One of our phones has developed an unusual condition. When listening to a telephone call, the volume is VERY low even with the volume turned all the way up.
The phone is used to listen to podcasts and YouTube videos as well. These all have great volume and the volume cannot be turned all the way up.
Any suggestions? I am at a loss..
Thanks for all suggestions and guidance!

Zargone said:
Everyone,
We have TWO PH-1 phones. Both are still on Android Pie awaiting a little more maturity and for a couple of business related apps to catch up.
Now for the issue:
One of our phones has developed an unusual condition. When listening to a telephone call, the volume is VERY low even with the volume turned all the way up.
The phone is used to listen to podcasts and YouTube videos as well. These all have great volume and the volume cannot be turned all the way up.
Any suggestions? I am at a loss.. [emoji14]
Thanks for all suggestions and guidance!
Click to expand...
Click to collapse
Nope, can't say I've bumped into this one [emoji16]
What I would do is:
1) clear cache and data for the phone app
If that doesn't work:
2) clear the phone's cache (TWRP or fastboot)
If that doesn't work:
3) reboot to safe mode and see if the problem persists. If things are done in safe mode, but returns after restarting normally, then there's a third party app interfering.
Booting to safe mode tends to reset system settings on the next normal boot. That's why it's third in my list.

Related

The sound has gone...like completely

Hey everyone this is my first post so i apologise if this problem has been discussed at length already.
Ok so my current problem is that my htc hd2 wont make any sound whatsoever when using the rear speaker (so thats any ringing from incoming calls, notifications, videos, music etc..). I have played with the sound settings relentlessly but can't seem to change its current state and I have also done several hard resets. However, when accepting a phone call or when a pair of headphones are inserted into the handset the sound goes through fine, leading me to suspect that it is the rear speaker which is the problem (My speakerphone after accepting a call also doesnt work).
On two occasions I have been playing music on it in hopes for a sign of life and have had sound on very sharp bursts (no more then 2 seconds). In terms of any programs or updates that I have installed on to my handset I havent done anything but apply the updates from the HTC support website.
The problem ocurred on day 2 of using this handset and I have also sent an email to mobiles.co.uk to ask about a replacement handset. However I was having a lot of fun with this phone and wanted to keep it if it could be solved myself so if anybody has any ideas it would be very much appreciated!
Thanks
Try a hard reset. If the problem persists after that, it's certainly hardware related.
Same thing happened to my HD2 today, all sounds just stopped working for some reason, music player ring tone, notifications, everything, did a hard reset and everything works again, it is a bit worrying when it just happened out of the blue like that.
TomH01 said:
Same thing happened to my HD2 today, all sounds just stopped working for some reason, music player ring tone, notifications, everything, did a hard reset and everything works again, it is a bit worrying when it just happened out of the blue like that.
Click to expand...
Click to collapse
Did you accidentally turn the volume down using the button on the side of the device? Stupidly, system volume can be adjusted using this button.
sunking101 said:
Did you accidentally turn the volume down using the button on the side of the device? Stupidly, system volume can be adjusted using this button.
Click to expand...
Click to collapse
Yes it can. It either changes both system and ringtone together (if you only use 1), or you have a tab for both (if you use both volumes), as per the sound and display settings in the settings tab.
No, that was the first thing that I checked, I have the single volume unchecked as well.
TomH01 said:
No, that was the first thing that I checked, I have the single volume unchecked as well.
Click to expand...
Click to collapse
I find the single volume the better option, less chance of this kind of thing happening. Other than that, it sounds like you have either installed a tweak or combination of tweaks which are not compatible or you have a hardware fault.

[Q] Multiple sound related issues (call + backspeaker)

Hi there XDA!
I've been searching and searching to try to find a fix for these issues, without luck. So in my desperation i turn to you.
First issue:
When I call or receive a call, I can hear my own voice and my own sounds without any issues. However - the person calling or being called can't hear anything from my end.
Microphone loops back to front-speaker?
SOLVED!
No idea how the issue was solved, but somehow it now works as per usual
Second issue:
Back speaker doesn't work. Considering headset and bluetooth headset works, I've been thinking that considering its a mechanical function that registers if a headset is plugged in, this is stuck.
Could it be any other issues?
mrtnz said:
Hi there XDA!
I've been searching and searching to try to find a fix for these issues, without luck. So in my desperation i turn to you.
First issue:
When I call or receive a call, I can hear my own voice and my own sounds without any issues. However - the person calling or being called can't hear anything from my end.
Microphone loops back to front-speaker?
Second issue:
Back speaker doesn't work. Considering headset and bluetooth headset works, I've been thinking that considering its a mechanical function that registers if a headset is plugged in, this is stuck.
Could it be any other issues?
Click to expand...
Click to collapse
Sounds to me like you need to send it back for repair
For some reason the "loopback"-issue sorted itself out. No idea what I actually did, but somehow it now works
sergioiacobucci said:
Sounds to me like you need to send it back for repair
Click to expand...
Click to collapse
Yup, been thinking about it. Just wanted to see if anyone else have had similar back/loud-speaker issues.
I have the same problem with my omnia 7. About two days ago, I completely lost the ring, alarm, message, game sounds. If I plug in a headset, the sounds are there.
And just today I experienced the microphone loopback issue the first time. I turn of the phone, remove the battery for a minute, insert it back and turn on the phone. The loopback issue was gone. May be it would have gone by itself if I waited but I was pissed of because the phone already lost all other sounds.
I was in and out of meetings and plane flights the day before I recognize the sounds are lost. So I switched the airplane mode on and of couple times, and switch between ring and vibrate numerous times. I wonder if that could have triggerred this problem.
I wonder if a hard reset or poking the headphone slot could resolve this problem.
So i have no solution yet, and hope someone will come up with a solution.
Thanks
Problem Solved
I was playing with some diagnostic codes from a website I found on the internet, I noticed there is a "Melody Test\Test External and Internal Speaker" which you can access by typing *#0289# while inside the diagnostic mode. While inside this melody test application I pressed the option 1. Speaker [L-R] ON and option 2. Receiver ON. I dont know which option did it but suddenly a ring tone started coming from the speaker.
I closed the diagnostic app and return to the main menu and now my ringtones, game sounds start working. Hopefully this will be a real solution not a temporary one.
Note:if it not listed in the app list, to get in to the diagnostic mode press ##634# from the phone pad.
Also note: I tried to post the link of the page which contains all the diagnostic codes of omnia but the xda forum would not allow me to post a link outside because I am a new user. The page i found was on wp7forum website
yigitu said:
I was playing with some diagnostic codes from a website I found on the internet, I noticed there is a "Melody Test\Test External and Internal Speaker" which you can access by typing *#0289# while inside the diagnostic mode. While inside this melody test application I pressed the option 1. Speaker [L-R] ON and option 2. Receiver ON. I dont know which option did it but suddenly a ring tone started coming from the speaker.
I closed the diagnostic app and return to the main menu and now my ringtones, game sounds start working. Hopefully this will be a real solution not a temporary one.
Note:if it not listed in the app list, to get in to the diagnostic mode press ##634# from the phone pad.
Also note: I tried to post the link of the page which contains all the diagnostic codes of omnia but the xda forum would not allow me to post a link outside because I am a new user. The page i found was on wp7forum website
Click to expand...
Click to collapse
Good suggestion! Although, from what I can hear, that re-routes all music and such to the front speaker ("ear piece")?
I guess you are right. And also after a soft reset the sounds are gone again. Bummer
mrtnz said:
Good suggestion! Although, from what I can hear, that re-routes all music and such to the front speaker ("ear piece")?
Click to expand...
Click to collapse
Update! Now it is working
Hi all,
For the last couple of days I have been searching and reading eveything I could find. And today I messed around with the sound diagnostics tool, plugged in and out a headphone jack probably hundred times but nothing worked. So I gave up. But i forgat to turn off the Music that was playing on the background while i was messing with the phone so that if it started working i would know.
My phone was in my pants pocket, and while i was hanging my pants, the phone slipped and fell on the carpet. And suddenly a loud music started playing. The music i set to play before. And now everything is working fine, all sounds. Even after soft reset.
So maybe it was the stuck headphone slot after all, i dont know.
But now i am afraid the sounds will go again if i drop it again.
Had the same problem... wife said no ringtone. Due to the poor positioning of the power button and volume rocker on opposite sides of the phone, she had gradually turned the volume down, one point by one.
Think simple faults first!
LenAsh said:
Had the same problem... wife said no ringtone. Due to the poor positioning of the power button and volume rocker on opposite sides of the phone, she had gradually turned the volume down, one point by one.
Think simple faults first!
Click to expand...
Click to collapse
I really wish my problem was that simple. There is something wrong with my back speaker. Some loose connection I guess.
Every now and then I realize the ring tones (and other sounds) are not working. And when I tap around where the back speaker is (back of the phone, top right) strongly with my fingertip several times, the sound is back again. Everyday I have this loop at least 10 times.

[Q] Nexus 4 in-call volume problem

I am having problems with the in-call volume of my Nexus 4. Say I have it at 4/5, it will remain at this for a while, however, it does not maintain this setting. When I answer a subsequent phone call, the in-call volume will have reset itself to 2/5. It is quite annoying answering a phone call, not hearing the person on the other side and then having to increase the volume again. I actually returned my 1st Nexus 4, however, this problem is now occurring on my replacement phone as well. Would anyone have any suggestions as to what might be causing this problem before I contact Google again. I have not made any adjustments to the OS of the Nexus 4. Thanks for any help!
Jersey1 said:
I am having problems with the in-call volume of my Nexus 4. Say I have it at 4/5, it will remain at this for a while, however, it does not maintain this setting. When I answer a subsequent phone call, the in-call volume will have reset itself to 2/5. It is quite annoying answering a phone call, not hearing the person on the other side and then having to increase the volume again. I actually returned my 1st Nexus 4, however, this problem is now occurring on my replacement phone as well. Would anyone have any suggestions as to what might be causing this problem before I contact Google again. I have not made any adjustments to the OS of the Nexus 4. Thanks for any help!
Click to expand...
Click to collapse
I have Volume + installed from Google Play and it increases the volume considerably from the speaker, through bluetooth and headsets. If you try it go to settings/sounds/sound effects and choose Volume + instead of Music Fx. I`am using the paid version and it works great for me.
gee2012 said:
I have Volume + installed from Google Play and it increases the volume considerably from the speaker, through bluetooth and headsets. If you try it go to settings/sounds/sound effects and choose Volume + instead of Music Fx. I`am using the paid version and it works great for me.
Click to expand...
Click to collapse
Thanks for your reply. Actual loudness of the phone is not a problem, when the highest in-call volume setting is maintained. However, the phone will randomly reset itself to the 2/5 setting. Over the weekend, I give the Volume + app a try. It has an individual setting for in-call volume, however, the problem still occurs. Do you think the problem is software related and therefore potentially could be rectified by the next major update to be released? I'am worried that I may have to try and return another phone to Google!
help!
Jersey1 said:
Thanks for your reply. Actual loudness of the phone is not a problem, when the highest in-call volume setting is maintained. However, the phone will randomly reset itself to the 2/5 setting. Over the weekend, I give the Volume + app a try. It has an individual setting for in-call volume, however, the problem still occurs. Do you think the problem is software related and therefore potentially could be rectified by the next major update to be released? I'am worried that I may have to try and return another phone to Google!
Click to expand...
Click to collapse
Did you ever find the solution? I just got a Nexus 4 and have the same issue. I've been searching like crazy for a solution!
changogger said:
Did you ever find the solution? I just got a Nexus 4 and have the same issue. I've been searching like crazy for a solution!
Click to expand...
Click to collapse
I forgot to say that even though is the same issue, in my case is the other way around. The volume resets to 5/5 even though I change it to 2/5 during a call. The 2/5 setting seems to last only some time but surely after a few hours, when I make or receive another phone call the volume has gone up to 5/5.
I have the same issue. The volume is always to the max. During the call I lower it, because it is too loud at the maximum, but during the next call, the volume is at maximum again. I tried several applications that adjust in-call volume, but it had no effect.
nemilose said:
I have the same issue. The volume is always to the max. During the call I lower it, because it is too loud at the maximum, but during the next call, the volume is at maximum again. I tried several applications that adjust in-call volume, but it had no effect.
Click to expand...
Click to collapse
I believe we might have an application installed that's resetting the volume, would you mind sharing the applications you have via private message and then we can check which we have in common and go from there? If you agree I'll send you mine as well.
After several factory resets I finally found out what was the problem. Automatic Call Recorder has an option named Maximize recording volume (or something like that). When I turned off this, the problem was solved.

Verizon S7e Volume issuses

I am running the Verizon S7e with the rooted Nougat from post #68 here: https://forum.xda-developers.com/verizon-s7-edge/how-to/root-method-nougat-t3566978/page7
After completing this, I noticed a couple issues with my sound.
On the handset, while on speaker, the volume is so low you can not hear the caller. Talking with the speaker off is just fine. Music and notifications are fine.
While connected to the Bluetooth in my car, When I am on a call the volume always is extremely low. I can turn the volume up to hear the caller, but the vol must be turned all the way up. Notifications and music a a little lower then they used to be but still good.
This only started after updating to nougat from the above mentioned post. I have searched and found a few suggestions, none of which has worked for me. I have tried:
deleting the Bluetooth connections and reconnect... nothing
Clearing app data for bluetooth and phone.... nothing
In recovery, cleared cache.... nothing
Factory reset.... nothing
The installation of the nougat went flawlessly with no errors..
Any thoughts, ideas and suggestions would be appreciated.
When you turn the volume all the way up, there are some issues. Try having the volume just one step down from maximum.
Sent from my SM-G935V using Tapatalk
That did not fix it. It is just as low.

[WORKAROUND FOUND] After May updates, notification sound vol controlled by media vol

I've had my Mi A1 for over a year now and have almost always had it on vibrate, so all calls/notifications cause the phone to vibrate, but any media that gets played will be at the volume set for media.
Over the past couple of weeks though, notifications (not sure about calls, don't get many of them) will play the notification sound at the volume set for media. I can only get them to shut off if I mute the media volume. I've tried changing the volume for both media and ringing, and restarting the device, but to no avail. I either have to leave it muted and miss notifications, or leave it unmuted and get a jumpscare each time (it also plays notifications when I'm on a call, and you can imagine the jumpscare I get with my phone at my ear and a sudden loud notification).
I recently started using Bose QC35 ii headphones through Bluetooth with my phone, but I don't think that has anything to do with it because it was working fine with them before.
I've searched Google for this kind of issue but couldn't find anything other than standard instructions on adjusting the volume. Does anyone have any ideas on how to resolve this (without doing a full reset of the phone, hopefully)?
EDIT: this is a stock ROM, I've never flashed anything new on it
freddo63 said:
I've had my Mi A1 for over a year now and have almost always had it on vibrate, so all calls/notifications cause the phone to vibrate, but any media that gets played will be at the volume set for media.
Click to expand...
Click to collapse
So I solved this by going into Settings > Accessibility > Vibration and turning Ring & notification vibration off, restarting, and then on again. I was able to use the Pushy app to send test notifications so that I didn't have to wait for a friend to send me a message or something of the sort. My vibration mode now works as intended (not sure about calls, I don't know how I can test those without having a friend call me), and loud notifications according to the volume set for the ringer.
So as it turns out, today I once again got sound notifications, despite having set my phone to vibrate only. What could be resetting the sound profile like this (note that the ringer volume is still at zero) that the notifications play sound at the media volume? Anyone have any idea on this?
freddo63 said:
So as it turns out, today I once again got sound notifications, despite having set my phone to vibrate only. What could be resetting the sound profile like this (note that the ringer volume is still at zero) that the notifications play sound at the media volume? Anyone have any idea on this?
Click to expand...
Click to collapse
Why not just set them individually, it won't take long, when I first got my A1 I did just this.
Each time I got a notification I just pulled down and pressed the notification and customised it, most I turned off, the rest I either set to vibrate, a custom sound or left as it was.
Calls are easy to take care of, set ring volume to zero and it only vibrates.
For me:
I want a sound when I get a SMS.
I want a custom sound when I get a call.
I want no notification of gmail, (it would be going off constantly)
I only want Vibrate from WhatsApp messages.
Can't think of others but I think everything else is silenced.
If that is no good try "Volume butler" which will add a seperate volume control for notifications, not used it myself but it should do the trick: https://www.guidingtech.com/separate-ringtone-notification-volume-android/
kudos1uk said:
Why not just set them individually, it won't take long, when I first got my A1 I did just this.
Each time I got a notification I just pulled down and pressed the notification and customised it, most I turned off, the rest I either set to vibrate, a custom sound or left as it was.
Calls are easy to take care of, set ring volume to zero and it only vibrates.
If that is no good try "Volume butler" which will add a seperate volume control for notifications, not used it myself but it should do the trick: https://www.guidingtech.com/separate-ringtone-notification-volume-android/
Click to expand...
Click to collapse
The only downside of doing them individually is that I can't turn them all back on with one setting, as on some infrequent occasions I do want to hear them because I be expecting a message and not necessarily feel the phone in my pocket. and it seems I have to wait for the actual notification to come up? (can't seem to find the setting under the standard notifications settings menu).
I'll have a look at Volume butler, but it sure is disappointing that this would break when it was a nice feature to use.
This seems to be a general Android bug with some bluetooth devices: https://www.androidpolice.com/2019/...s-with-duplicate-alerts-and-ignored-settings/
BtB said:
This seems to be a general Android bug with some bluetooth devices: https://www.androidpolice.com/2019/...s-with-duplicate-alerts-and-ignored-settings/
Click to expand...
Click to collapse
Wow, thank you so much! I now at least know it isn't a unique issue for me, and have an idea of what causes it.
freddo63 said:
Wow, thank you so much! I now at least know it isn't a unique issue for me, and have an idea of what causes it.
Click to expand...
Click to collapse
You're welcome, and seems that possibly if you unpair your BT device and reboot, you could get your notifications back to normal, but then you don't have your headset available...
Since the issue started outside of a system update, there is a chance it was introduced by a Google App or Play Services update, in which case hopefully Google will fix it soon since it's affecting a lot the Pixel phones.
BtB said:
You're welcome, and seems that possibly if you unpair your BT device and reboot, you could get your notifications back to normal, but then you don't have your headset available...
Since the issue started outside of a system update, there is a chance it was introduced by a Google App or Play Services update, in which case hopefully Google will fix it soon since it's affecting a lot the Pixel phones.
Click to expand...
Click to collapse
Ah, I forgot to mention that I have a workaround for this that I came across in one of the dicussions somewhere. Inside Settings > Google > Search, Assistant & Voice > Notifications I can turn off notifications for Google completely. I've also turned off Google Assistant under Settings > Google > Search, Assistant & Voice > Google Assistant. I don't remember which of those actually resulted in the behavior not returning, but I'm pretty sure I don't need either, so I'm OK with it for now. (actually, do Google Security notifications come under the Google app or some other one?)
PS: reboot is actually not necessary, it seems force stopping Google Assistant or Google resets the notification settings (but yes, I want my headset hahaha).
Seems it's been fixed by Google: https://www.androidpolice.com/2019/...s-with-duplicate-alerts-and-ignored-settings/
BtB said:
Seems it's been fixed by Google: https://www.androidpolice.com/2019/...s-with-duplicate-alerts-and-ignored-settings/
Click to expand...
Click to collapse
Thanks! I will "just sit tightly" (as it says on the update) :laugh: as I wait for the update.

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