HTC 10 Evo Home button (Finger Print scanner) misbehaving. - HTC Bolt / 10 Evo Questions & Answers

I have an HTC 10 Evo (eu edition) for more than a year now and and literally from no where while I'm using the phone I found Google assistant starting (the action that happens when the home button is long pressed). then it happened again, I tried to press the home button and it didn't work locked the phone and scanner won't work to unlock after some cleaning it comes to work and not work for several times, I restarted the phone many times. discharged it cleaned the whole screen, sensor and Type-C port with no luck. it still gets pressed by itself and sometimes it work and other don't.
I don't know what this could mean or if there's anyway like troubleshooting to know where exactly the problem might be at so I can fix it.

Related

Hard ware keys stopped working help please!

hi,
some of the hardware keys stopped working on my htc diamond...the only keys that work are. the power button, voluime buttons, up pad down pad and the center/ok button....everything else does not work, even the touch pad doesnt work...can any one please help me, OH and the buttons somtimes work for example when i somtimes press any button on the left side it will go to the home screen, for example when i press call button it will go to the home screen, same with the right side if i press the back button it will press the call end buton wierd eh? So basicly the buttons do respon (the litghts turn on when i press any hard ware button but they do not do anythin 99% of the time and if they do it is the wron function HELP GUYS!
Have you tried restarting the phone? Press and hold the powerbutten (if it works), and answer Yes to the question about shutting down. Take out your battery for 10 seconds, put it back in and fire up your phone... It might help
longice said:
Have you tried restarting the phone? Press and hold the powerbutten (if it works), and answer Yes to the question about shutting down. Take out your battery for 10 seconds, put it back in and fire up your phone... It might help
Click to expand...
Click to collapse
I have the same problem but it is only the home and answer buttons that stop working. If i do the restart it wirks but why should i keep having to do this
jsmith_00 said:
I have the same problem but it is only the home and answer buttons that stop working. If i do the restart it wirks but why should i keep having to do this
Click to expand...
Click to collapse
Hehe, can't answer that. I've had the problem only like twice in three months, so for me it's not a problem... I guess it's a software problem. Remember, it's not a Nokia The inside so much more complicated, so I guess we just have to live with some bugs...
Are you guys sure that this is a hardware related problem? I have the same prob and i was quite sure that i f**ked up the capacitative panel by playing kevtris manickly for quite a long time.
The capacitative screen is comprised by two parts folded.
I have opened the diamond and i found out that there is a lietle piece of metal that binds them together. This was bent(from kevtris probably) so istraightened it out with my bear hands. But it did not fix the problem. Do not try it anyway. Too messy if you have two left hands like me.
Have you ever seen a calibrator for the capacitative screen?
had the same problem only the power button would work , hard reset fixed it.
Have u installed S2U2..try uninstalling it...or install latest version 1.68 of S2U2

[Q] touchscreen stops working after pressing power button

since yesterday, i have this nasty problem with my touchscreen. when i press the power button to wake the phone, or to get into the power-menu, the touchscreen stops working. this does no happen if i press any other button.
sometimes, i can use the phone again if i wait until the screen turns off and then wake it up by pressing any other button, but most of the time i need to pull out the battery and restart the phone. even when i pull out the battery, the screen won't work sometimes, and i have to restart the phone again.
when i first experienced this problem, i was using the nexushd2 v2.0 rom, i then updated to the v2.1, which didn't help. i tried reinstalling the rom, wiping the /data/ , the cache and the dalvik cache (multiple times) and eventually changed to the typhoon cm7 rom (with repartitioning and reinstalling the magldr), the problem is still there.
the phone did never get wet, fall down, or anything the like. pulling out the sd card makes no difference.
i hope someone can help me there
May be it´s a hardware problem, some HD2 have it.
You can test it, if you go back to windows.
its the good old digitizer its right under the power button press the end button hard and it should work again but if you press it again it will corrupt use softkey or remap your hardware buttons
http://forum.xda-developers.com/search.php?searchid=22866591
Kameirus said:
http://forum.xda-developers.com/search.php?searchid=22866591
Click to expand...
Click to collapse
Lol, I was about to do that
@OP, in future please use the search button before posting. There are far too many threads in this forum with exactly the same issue as Kamerius has just proved, so why couldn't you save both us and yourself some time and search first? Anyway, what you have is a digitizer issue, but a quick temporary solution is to simply press as hard as you physically can on the end call/power button. The screen should work after that. Use a button remapper or some sort of widget to enable you to use the phone without ever touching the end call button, and make sure to use other buttons to wake the screen.
Nigeldg said:
Lol, I was about to do that
@OP, in future please use the search button before posting. There are far too many threads in this forum with exactly the same issue as Kamerius has just proved, so why couldn't you save both us and yourself some time and search first? Anyway, what you have is a digitizer issue, but a quick temporary solution is to simply press as hard as you physically can on the end call/power button. The screen should work after that. Use a button remapper or some sort of widget to enable you to use the phone without ever touching the end call button, and make sure to use other buttons to wake the screen.
Click to expand...
Click to collapse
lol
i have the same problem with the endkey but with the rom in my sig
it actually has a softkey button that can be setup with a power softkey ..longpress on the softkey and it pulls up the power menu
just like it would do if you used the hardware power button
Yeah I thought there were softkey power buttons but I wasn't sure and I'm on my phone so couldn't be arsed to search
Sent from my HTC HD2 using XDA
Kameirus said:
link that doesn't work anymore
Click to expand...
Click to collapse
Nigeldg said:
many words
Click to expand...
Click to collapse
well, sorry dunno why i didn't search the forum before
pressing the power button hard worked , but i think i'll keep using soft buttons and wake the device pressing any other button (i don't think the brute force method is a good idea as i want to keep my phone some time longer )
Touch Screen Problem in HTC HD2
Thanks for your reply
Well i had HTC HD2 and i had install Android 4.0.3 and it was working fine from last 1 month but today suddenly it stop working touch screen and after 1 hour it started again but i wont able to touch every where it randomly working
So after then i read you reply and i try it i had press Hard Power button and then its started working fine and its work for 1 hour and then again stop so i again press hard power button and its started and also iam not using power button for any use
so you can let me know what is the permanent solution for this do i need to change touch screen completely it is damaged
pls let me know i will very thank full to you because 8 month back i already replace touch screen once and today again same problem
thanks
nrvjain said:
Thanks for your reply
Well i had HTC HD2 and i had install Android 4.0.3 and it was working fine from last 1 month but today suddenly it stop working touch screen and after 1 hour it started again but i wont able to touch every where it randomly working
So after then i read you reply and i try it i had press Hard Power button and then its started working fine and its work for 1 hour and then again stop so i again press hard power button and its started and also iam not using power button for any use
so you can let me know what is the permanent solution for this do i need to change touch screen completely it is damaged
pls let me know i will very thank full to you because 8 month back i already replace touch screen once and today again same problem
thanks
Click to expand...
Click to collapse
I am facing the same issue except no matter how hard I press the red button....LCD doesn't works. I have even replaced the thin metal strip which rests under hardware buttons.
Anyone?
Exactly, the same issue started to happen yesterday!!!
mwuahjaan said:
I am facing the same issue except no matter how hard I press the red button....LCD doesn't works. I have even replaced the thin metal strip which rests under hardware buttons.
Anyone?
Click to expand...
Click to collapse
I tried changing the metal strip too. But it still the same. Doesn't work.
Sent from my GT-N7100 using Tapatalk 2

[Q] Touchscreen not working on lock and reset screens

In the last couple of weeks, when the pattern lock screen is displayed, it intermittently doesn't accept touch input. If I power off and on the screen quickly, it then accepts touch input fine.
Similarly, if I press and hold the power button (with the phone on), it brings up a "Phone Options" screen, with options for Silent, Airplane, Profile, Reboot and Power Off. Touch input does not work at all on this screen. I'm working around this by using the Quick Boot app.
Otherwise, touch input works fine, so I don't think it's a hardware problem.
I've seen something similar when Google Nav gets in front of the lock screen. Touch doesn't work until I power off and on the screen, and enter the lock pattern. Could something invisible be getting in front of the lock and power screens?
Using Pongster's HyperDroid-GBX-v12 (2.3.3).
Hey there,
Maybe the ROM h doesnt function properly on your device. Try shifting to another rom. All are equally amazing. If you do not want to shift, try running task29 and start the process all over again
SheenaIsAPunkRocker said:
In the last couple of weeks, when the pattern lock screen is displayed, it intermittently doesn't accept touch input. If I power off and on the screen quickly, it then accepts touch input fine.
Similarly, if I press and hold the power button (with the phone on), it brings up a "Phone Options" screen, with options for Silent, Airplane, Profile, Reboot and Power Off. Touch input does not work at all on this screen. I'm working around this by using the Quick Boot app.
Otherwise, touch input works fine, so I don't think it's a hardware problem.
I've seen something similar when Google Nav gets in front of the lock screen. Touch doesn't work until I power off and on the screen, and enter the lock pattern. Could something invisible be getting in front of the lock and power screens?
Using Pongster's HyperDroid-GBX-v12 (2.3.3).
Click to expand...
Click to collapse
Have you read the thread about the unresponsive touchscreen, where pressing hard on the end call button fixes the screen touch? I assume your problem is in essence the same; once you press it hard enough to actually unlock the screen the touch works fine.
Nigeldg said:
Have you read the thread about the unresponsive touchscreen, where pressing hard on the end call button fixes the screen touch? I assume your problem is in essence the same; once you press it hard enough to actually unlock the screen the touch works fine.
Click to expand...
Click to collapse
That probably is what the problem is. Btw to everyone, I haven't noticed a difference in pressing it really hard, I noticed that pressing it a lot of times does the trick
Sent from my HTC HD2 using Tapatalk
Thanks for the feedback. I don't think it's the ROM, been using GBX-v12 since it was released, and previous versions before that.
The symptoms do seem similar to the other thread, but others report it on many screens. I only get it on the lock and reset/power screen. Otherwise, it works fine. However, those screen are brought up after pressing the power key ...
I suppose if it is hardware, then it's likely that cable issue. If it's software, then a reset should clear it, so I might try an ICS ROM from scratch first.
SheenaIsAPunkRocker said:
Thanks for the feedback. I don't think it's the ROM, been using GBX-v12 since it was released, and previous versions before that.
The symptoms do seem similar to the other thread, but others report it on many screens. I only get it on the lock and reset/power screen. Otherwise, it works fine. However, those screen are brought up after pressing the power key ...
I suppose if it is hardware, then it's likely that cable issue. If it's software, then a reset should clear it, so I might try an ICS ROM from scratch first.
Click to expand...
Click to collapse
I guess i shoulda commented that how my digitizer began acting, it only did it while in the power menu but after a couple days it started doing it while just hitting the power button to put it to sleep, so i remapped my green phone key to be the power button
elesbb said:
I guess i shoulda commented that how my digitizer began acting, it only did it while in the power menu but after a couple days it started doing it while just hitting the power button to put it to sleep, so i remapped my green phone key to be the power button
Click to expand...
Click to collapse
Thanks for the tip. You're right about the symptoms getting worse, it now occasionally stops working on other screen
I'm using any button but power to turn on the phone. To turn it off I've added "Go to sleep" to the notification widget bar, which I assume is the same as pressing power??
Not quite as user friendly and sometimes I forget not to use power off, but it'll do for now!
SheenaIsAPunkRocker said:
Thanks for the tip. You're right about the symptoms getting worse, it now occasionally stops working on other screen
I'm using any button but power to turn on the phone. To turn it off I've added "Go to sleep" to the notification widget bar, which I assume is the same as pressing power??
Not quite as user friendly and sometimes I forget not to use power off, but it'll do for now!
Click to expand...
Click to collapse
Yes that will work! I used it cause I got lazy and didn't feel like changing the key file but it's much easier to use the green call key instead of the notification power widget
Sent from my GT-I9100 using Tapatalk
Try this:
Lock the screen normally, screen turns off.
To turn it on again by pressing any other screen buttons other than the power button.
I found that if I do it this way, the screen runs normal.

Focus is dying, what could it be?

i suspect the power/lock button is FUBAR, but there are some other symptoms that do not resemble just a bad power/lock button. here are the symptoms that indicate it is the power/lock button:
1. when the phone is off, almost impossible to turn on. sometimes have to press and hold power button 10-12 times before it will shut on
2. when the phone is on and i press the lock button to lock the phone, most of the time it thinks i held the button and says "slide down to power off" although sometimes it doesn't respond at all. it almost NEVER locks when i press it (like it should be doing)
3. when the phone is on and i press the lock button to unlock the phone, most of the time it shuts off completely and i go back to step 1
symptom that indicates another problem not related to power/lock button:
1. if the phone is off and i press the power button, when the phone responds it will sometimes say "samsung" like it is turning on, and then nothing else will happen. i won't get the ATT screen and it won't boot up. this some times happens multiple times before the phone finally boots
currently i've been letting the phone time out automatically instead of the lock button, and using the camera button to unlock it. i've also been trying to not let it turn off at all, because getting it back on is really tough.
is there anyway i can disable the lock/power button...and/or is there an alternative way to lock and turn on your phone that doesn't require the use of that button? even if i tell myself not to use it, there are still times in your pocket where the darn thing gets pressed. for me that could mean it kills my phone and doesn't restart for the rest of the day, which i'm sure you can imagine is not ideal.
tuffluck said:
i suspect the power/lock button is FUBAR, but there are some other symptoms that do not resemble just a bad power/lock button. here are the symptoms that indicate it is the power/lock button:
1. when the phone is off, almost impossible to turn on. sometimes have to press and hold power button 10-12 times before it will shut on
2. when the phone is on and i press the lock button to lock the phone, most of the time it thinks i held the button and says "slide down to power off" although sometimes it doesn't respond at all. it almost NEVER locks when i press it (like it should be doing)
3. when the phone is on and i press the lock button to unlock the phone, most of the time it shuts off completely and i go back to step 1
symptom that indicates another problem not related to power/lock button:
1. if the phone is off and i press the power button, when the phone responds it will sometimes say "samsung" like it is turning on, and then nothing else will happen. i won't get the ATT screen and it won't boot up. this some times happens multiple times before the phone finally boots
currently i've been letting the phone time out automatically instead of the lock button, and using the camera button to unlock it. i've also been trying to not let it turn off at all, because getting it back on is really tough.
is there anyway i can disable the lock/power button...and/or is there an alternative way to lock and turn on your phone that doesn't require the use of that button? even if i tell myself not to use it, there are still times in your pocket where the darn thing gets pressed. for me that could mean it kills my phone and doesn't restart for the rest of the day, which i'm sure you can imagine is not ideal.
Click to expand...
Click to collapse
You seem to have a (hardware) problem with the power button (obviously).
There are a couple of ways to turn on the phone/display without the power button:
- camera/back
- connect power charger
- usb connect
Last 2 are not practical and first you already do. You should try and see how much would it cost to replace the power button, if you're out of warranty. Should be cheap, and beats workarounds.
is there any way to lock it rather than letting it just time out? what about turning it on?
do you feel pretty confident that the seemingly unrelated symptom where the "samsung" screen comes up and then shuts off while trying to turn the phone on STILL indicates the button is broken? just worried this problem extends further than just the button.
thanks for your help.
tuffluck said:
is there any way to lock it rather than letting it just time out? what about turning it on?
do you feel pretty confident that the seemingly unrelated symptom where the "samsung" screen comes up and then shuts off while trying to turn the phone on STILL indicates the button is broken? just worried this problem extends further than just the button.
thanks for your help.
Click to expand...
Click to collapse
There's no other way to turn it on (except plugging it to charge) and you found the one workaround, with the camera.
I am *very* sure that the power button is the culprit in your case, most likely the spring that pops back the button is either broken or out of place.
If you keep the power button pressed, in 2 seconds you'll see the slide message, but if you keep it pressed, then it just turns off after 2 more seconds. So, yes, it's the power button and nothing else, in your case.
Fix that and you should be back to normal.
And you're not the only one with this problem. Recently, I've tried to help someone else here, with the same problem, as you can see here.
thanks. i called around and a guy here in town said it will take him 30 minutes for $30 to fix it. i'm taking it to him at lunch, so hopefully i'll come back with a fully functional phone--he also was pretty certain it was the power button, and had seen this before. thanks for your help.
well it wasn't the power button. apparently there is a battery connected to the power button that is dying. but you can't even order a new battery, so pretty much once it's dead, it's dead for good and you have to do the camera button workaround like i was doing.
though he did solder the battery to the board a little more (that's another problem, from the factory it is soldered to the main board so even if you could replace it, you'd likely damage the board), and it seemed to fix the problem. he claimed it would only be temporary and within a few weeks the problem will likely come back.
tuffluck said:
well it wasn't the power button. apparently there is a battery connected to the power button that is dying. but you can't even order a new battery, so pretty much once it's dead, it's dead for good and you have to do the camera button workaround like i was doing.
though he did solder the battery to the board a little more (that's another problem, from the factory it is soldered to the main board so even if you could replace it, you'd likely damage the board), and it seemed to fix the problem. he claimed it would only be temporary and within a few weeks the problem will likely come back.
Click to expand...
Click to collapse
That is weird indeed. I don't think I ever heard of another type of battery being used in phones, tied to buttons. Unless it's a capacitor but anyways...
Thanks for sharing the info with us!
I know this is thread is almost a year old, but unfortunately, it seems my Samsung Focus (v1.3) also has the exact same issue.
The worst bit is that every other aspect of this once glorious phone still works and I was very happy using it, not really feeling the need to upgrade.
I was using a custom ROM which I flashed back to AT&T original 7004 but that did not work. It doesn't seem to be a software issue at all.
The symptoms are the same - tapping the power button to lock the phone gives you the option to slide to power-off and after a second it will do that anyway (without any interaction). When you try to boot, it won't progress past the SAMSUNG screen and in the rare chance it does boot, it will work for an hour or two before dying again. Connecting power helps a little (as you can't turn off the phone with mains power connected), but only just. I have tried using the original battery which I initially suspected was causing issues but even a generic battery has the same issues. I'm tempted to spend $20 on a genuine battery but I don't think it will really help given the generic battery did work properly when the phone was itself.
I'm now faced with upgrading to the Lumia 920 but with new models around the corner I think I'm going for the budget Lumia 520 which has similar specs to the Focus (except LED flash) and will hold out for the new flagship model, or buy the 920 when it falls a bit more.
Hi - just wanted to add my experience with this issue (as my focus exhibited these exact symptoms today). Unlike some people, though, even if my phone managed to boot up, it would shut down again after a few seconds on the tile screen.
Like cysser0, I also suspected the battery at first, but replacing the long-life I had purchased last year with the original battery (which I keep charged as a back-up) had no effect on the symptoms. To be brief, I tried all sorts of things over the course of an hour. Nearing the end of my tether, and resigning myself to try a format as a last resort, I discovered that if I held the power button and the volume button down, I could get the phone to stay on. Releasing either of these buttons would result in the phone switching off suddenly.
Wrapping a rubber band tightly around the top of the phone has allowed me to continue using the phone for the moment, and I have managed to do a backup of all my content (not that I will be able to restore it on this phone, it seems).

NEED HELP. Power button stuck.

My power button gets stuck and as you know when you long press it it reboots the phone. So basically my phone is just constantly rebooting and rebooting, its practically unusable. I need help if anyone knows a way to disable the function of power button, I mean so the power button wont do any function anymore, or swap it with another button.
I had the same problem. Got the button replaced, it worked for a month or so and I started getting the random reboots again. A search on the internet reveals that this is a common problem with the S3, and I doubt they fixed the issue for the S3 neo.
1.5 years of use and my power button is broken, my volume buttons are mushy and my camera doesn't focus at all. The build quality on this phone is a joke.
You'll probably have to have your power key replaced as well. Or do what I did and remove it from the motherboard. You won't believe how flimsy the solder is. I now use the accessibility shortcut button to lock / unlock my phone. It's a hassle and it takes up screen real estate, but at least it works.
SpaceDye said:
I had the same problem. Got the button replaced, it worked for a month or so and I started getting the random reboots again. A search on the internet reveals that this is a common problem with the S3, and I doubt they fixed the issue for the S3 neo.
1.5 years of use and my power button is broken, my volume buttons are mushy and my camera doesn't focus at all. The build quality on this phone is a joke.
You'll probably have to have your power key replaced as well. Or do what I did and remove it from the motherboard. You won't believe how flimsy the solder is. I now use the accessibility shortcut button to lock / unlock my phone. It's a hassle and it takes up screen real estate, but at least it works.
Click to expand...
Click to collapse
Mine stopped doing it now but I'm sure it will start again. You are right, build quality of this phone is really lame. That part on the sides that looks like metal is mostly worned off from my phone. Camera focus is crap and volume is lower than before, I can barely hear notifications. Maybe I'll remove the button too, but I'm concerned about how to boot the phone if it turns off.
You can turn on the phone by connecting the charger, immediately booting into download mode (before the battery icon comes up) and restarting from there. It's not the best solution, but at least I have a functional phone until my oneplus x arrives sometime this week
try to do this
https://www.youtube.com/watch?v=KXSbBG4NV-w
samo_say said:
try to do this
https://www.youtube.com/watch?v=KXSbBG4NV-w
Click to expand...
Click to collapse
I tried something similar and boy it works for a while.
SpaceDye said:
You can turn on the phone by connecting the charger, immediately booting into download mode (before the battery icon comes up) and restarting from there. It's not the best solution, but at least I have a functional phone until my oneplus x arrives sometime this week
Click to expand...
Click to collapse
That's actually a fantastic idea. I thought about flashing cm that has no offline charging and booting that way, but this is better solution lol.
SpaceDye said:
. I now use the accessibility shortcut button to lock / unlock my phone.
Click to expand...
Click to collapse
You can try nova launcher since it has a gesture for double tap to lock screen, or maybe a 3rd party app.
use soft lock to lock screen without pressing power button

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