Razr M XT905 won't boot - data recovery options? - Droid RAZR M Q&A, Help & Troubleshooting

Hey guys,
My Razr (Fully stock) has decided not to boot anymore, but all my contacts and photos are on the phone.
When I connect the phone to the PC the phone itself is entirely unresponsive, but the PC 'dings' recognizing a connection, though no devices show up in device manager.
I've tried holding Vol up and Power to access recovery, and I've tried using different cables (in case this one fails to perhaps charge the phone) but I'm a bit stuck at the moment.
Anyone got any ideas?
Thanks so much!

AceSLive12 said:
Hey guys,
My Razr (Fully stock)
Click to expand...
Click to collapse
To be clear.
Not rooted?
Bootloader has not been unlocked?
has decided not to boot anymore, but all my contacts and photos are on the phone.
When I connect the phone to the PC the phone itself is entirely unresponsive, but the PC 'dings' recognizing a connection, though no devices show up in device manager.
I've tried holding Vol up and Power to access recovery, and I've tried using different cables (in case this one fails to perhaps charge the phone) but I'm a bit stuck at the moment.
Anyone got any ideas?
Thanks so much!
Click to expand...
Click to collapse
Try leaving on wall charger for a few hours.
Sent from my PH-1 using XDA Labs

Hi, that's right, it's not unlocked or rooted in any way
Its been plugged in for about a day in total so far, with no change to how/if it works yet

AceSLive12 said:
... all my contacts and photos are on the phone...
Click to expand...
Click to collapse
In the future there are several free syncing apps
google contacts, google photos among others.
Sent from my Rockchip RK3288 Chromebook using XDA Labs
---------- Post added at 06:40 PM ---------- Previous post was at 06:38 PM ----------
AceSLive12 said:
Hi, that's right, it's not unlocked or rooted in any way
Its been plugged in for about a day in total so far, with no change to how/if it works yet
Click to expand...
Click to collapse
Could be a bad battery, or bad LCD screen
Sent from my Rockchip RK3288 Chromebook using XDA Labs
---------- Post added at 06:42 PM ---------- Previous post was at 06:40 PM ----------
when connected to PC
open device manager
see how phone is listed
Sent from my Rockchip RK3288 Chromebook using XDA Labs
---------- Post added at 06:46 PM ---------- Previous post was at 06:42 PM ----------
There are about 4 different modes it connect to PC with
ADB
Fastboot
Qloader
"other" because no driver
Sent from my Rockchip RK3288 Chromebook using XDA Labs

Hi, thanks again - it's 4am here so I'll check that out when I'm up, but I recall it saying 'mtp device' when I last connected it yesterday

AceSLive12 said:
Hi, thanks again - it's 4am here so I'll check that out when I'm up, but I recall it saying 'mtp device' when I last connected it yesterday
Click to expand...
Click to collapse
Alright could be a bad screen, if it's just the backlight, you might be able to use a flashlight to see screen.
Sent from my Rockchip RK3288 Chromebook using XDA Labs

Hey, not sure its the screen as nothing at all works. No vibration of any kind even when called or turned on/off (no indication it's even being turned on, pretty sure it's just off)

Related

[Q] ran out of battery while flashing rom

what do i do if i ran out of battery while flashing a rom. what do i do? it wont turn on and when i plug it in it has no red or green light.
details?
a bit more info?
windows or android?
it was on magdlr installed and i hard reset it to install the original software. then i left the room came back, found it blank screened. now ive tried charging it and turning it on and off and nothing happens.
If you were flashing a Windows Mobile ROM and the battery died, your HD2 is hard bricked. The only solution to un brick it is to replace the main board or have it JTAGed. The same is true if you were doing a hard reset and the battery died, cause it is accentually flashing the stock ROM from memory. If you live in the US I can refer you to some one here if you live in Europe I can suggest someone from there too, just send me a PM.
thanks. but im all the way in the philippines. ill drop by htc here and ask if they can do it. whats JTAGED?
---------- Post added at 07:40 PM ---------- Previous post was at 07:32 PM ----------
is there any other way to fix it? without opening it?
1st - you can ignore tmacs post of doom,,running out of battery while flashing winmo doesn't automatically hard brick it, , I've pulled the battery / USB cord during flashing four or five times. Its only while the spl/radio part of the flash is hapoenijg that
there's danger.
2nd - can't charge under magldr when android isn't booted. That's why you aren't getting a charge light.
Either charge your battery in another phone/external charger, or cut the end off a USB cable (mini or micro, doesn't matter) bare red and black and hold red to + black to - on the battery and hold for a minute or two,,more, since you need to have enough power to do a full flash. Ten mins maybe, using wall charger, not USb port.
samsamuel said:
1st - you can ignore tmacs post of doom,,running out of battery while flashing winmo doesn't automatically hard brick it, , I've pulled the battery / USB cord during flashing four or five times. Its only while the spl/radio part of the flash is hapoenijg that
there's danger.
2nd - can't charge under magldr when android isn't booted. That's why you aren't getting a charge light.
Either charge your battery in another phone/external charger, or cut the end off a USB cable (mini or micro, doesn't matter) bare red and black and hold red to + black to - on the battery and hold for a minute or two,,more, since you need to have enough power to do a full flash. Ten mins maybe, using wall charger, not USb port.
Click to expand...
Click to collapse
Hmmm I never thought about that option but then again I am not brave enough to pull my battery while flashing .
At the OP, mc23w, take samsamuel's advice. After I read his post I agree he is probably right, He has given you some very good advice. I was strickly going on the following statement in post #1.
it wont turn on and when i plug it in it has no red or green light.
Click to expand...
Click to collapse
Hope you get your Hd2 up and going again.
thanks! ill try that now.
---------- Post added at 08:41 AM ---------- Previous post was at 08:32 AM ----------
i think tmac was right though. i think its bricked cuz i held the wires to the battery for 3 min and when i plug my hd2 into my laptop, the laptop makes a strange noise similar to when you plug a usb into a laptop, but the screen of my hd2 is still blank.
mc23wb said:
thanks! ill try that now.
---------- Post added at 08:41 AM ---------- Previous post was at 08:32 AM ----------
i think tmac was right though. i think its bricked cuz i held the wires to the battery for 3 min and when i plug my hd2 into my laptop, the laptop makes a strange noise similar to when you plug a usb into a laptop, but the screen of my hd2 is still blank.
Click to expand...
Click to collapse
Does it show up as QualComm something or another in the device manger on your computer while you have your HD2 plugged in via USB cable?
Qualcomm CDMA Technologies MSM, this pops up
ah well in that case it sounds like a regular stock rom flashed to a tmous hd2. (putting 'i have a tmous hd2 and i flashed xxyyzz.exe rom'' in your first post would have been the key piece of info.
So, tmac's earlier summary was correct, , you need a new mainboard, or get it JTAGged.
what is JTAGged? you think they can do that in the htc store? though im guessing their going to want to get a new mainboard because it makes them more money
mc23wb said:
what is JTAGged? you think they can do that in the htc store? though im guessing their going to want to get a new main board because it makes them more money
Click to expand...
Click to collapse
JTAG is a device that connects to the main board of the HD2. (The main board has to be removed for this.) The JTAG also connects to a adapter called a Oemni Repair Tool (ORT) and then is connected to a Riff Box and then to a computer. Software you run on your computer for the Riff Box reserects (re writes) the SPL to the main board. once the main board is back in and the HD2 is completely reassembled you can boot to the bootloader and flash a ROM again.
Edit: Just to let you know you can generally get a HD2 JTAGed for $40 to $50 USD, I don't know what that would be in your local currency.
ive lived there so i know the price. but that will be hard to find here. i think ill just get a main board from ebay its about 55 bucks too
is this right? http://www.ebay.com/itm/FREE-SHIPPI...Accessories&hash=item53e762eb60#ht_1275wt_958 mine is tmobile htc hd2, it says not compatible. would you know where i can buy one that is compatible?
mc23wb said:
is this right? http://www.ebay.com/itm/FREE-SHIPPI...Accessories&hash=item53e762eb60#ht_1275wt_958 mine is tmobile htc hd2, it says not compatible. would you know where i can buy one that is compatible?
Click to expand...
Click to collapse
No that looks like it is the mainboard for those HD2 clone devices. They are just cheep knock off versions. You do not want that one.
how about this one? http://www.oemcellphoneparts.com/pr...d-Side-Volume-Key-PCB-HTC-Leo,-Firestone.html

Htc Bricked?

Hello.....
My htc hd2 is bricked..At least i think it is.
When i try to turn it on then it vibrates 7 times and won't turn on. I sent it to some small shop repairing service but they couldn't fix it. Is there something special that needs to be done? Please could anybody help me?
Sounds like bricked. Did you check that none of the battery pins are bent and not making good contact with the battery?
If that's not it, then its probably bricked. Did you try flashing a new rom or radio and end up with it in its current state, or did it just start doing this on its own?
Sent from my HTC HD2 using XDA App
Im afraid once it vibrates a few times but the screen is blank during power on, the phone is bricked. Happened to my Touch HD once. However, im sure given your status, you would have tried to enter the boot loader or try a hard reset. Your best bet is to get a used HD2 with a broken screen(quite cheap) and salvage the mainboard. Alternatively, you can purchase a RIFF JTAG tool(http://www.gsm-technology.com/index...963?pt=LH_DefaultDomain_0&hash=item35b5d4b5d3), (http://www.ipmart.com/main/product/JTAG,Adapter,compatible,for,HTC,HD2,,LEO,277864.php?prod=277864). This should work if you follow this tutorial (http://www.youtube.com/watch?v=eoiuM9epp2o). A few HD2 users on this forum have tried this before,but it really depends on what damage your FLASH has undergone. If its data corruption,it should be salvaged via the tool, but if its some sort of hardware fault, im afraid it wont help. Hope this helps, and good luck!
---------- Post added at 06:14 PM ---------- Previous post was at 06:09 PM ----------
And just to lighten up the situation a bit, youve made a good choice in getting a Galaxy S II. Not only is it a hell of a phone, but Samsung phones are unbrick-able. In the sense that if you brick it, theres a software that can unbrick it and especially for your Galaxy S II, theres this tiny tool (http://www.ebay.com/itm/UNBrick-Sam...686806?pt=PDA_Accessories&hash=item3f0d46da16) that you can plug into your micro USB and make it breath again. Thats one hack of a feature!...Hope some one can design something like that for Snapdragon/HTC devices.
huggs said:
Sounds like bricked. Did you check that none of the battery pins are bent and not making good contact with the battery?
If that's not it, then its probably bricked. Did you try flashing a new rom or radio and end up with it in its current state, or did it just start doing this on its own?
Sent from my HTC HD2 using XDA App
Click to expand...
Click to collapse
Yes, I was trying to flash a radio via the sd card....
kawshigan said:
Im afraid once it vibrates a few times but the screen is blank during power on, the phone is bricked. Happened to my Touch HD once. However, im sure given your status, you would have tried to enter the boot loader or try a hard reset. Your best bet is to get a used HD2 with a broken screen(quite cheap) and salvage the mainboard. Alternatively, you can purchase a RIFF JTAG tool(http://www.gsm-technology.com/index...963?pt=LH_DefaultDomain_0&hash=item35b5d4b5d3), (http://www.ipmart.com/main/product/JTAG,Adapter,compatible,for,HTC,HD2,,LEO,277864.php?prod=277864). This should work if you follow this tutorial (http://www.youtube.com/watch?v=eoiuM9epp2o). A few HD2 users on this forum have tried this before,but it really depends on what damage your FLASH has undergone. If its data corruption,it should be salvaged via the tool, but if its some sort of hardware fault, im afraid it wont help. Hope this helps, and good luck!
---------- Post added at 06:14 PM ---------- Previous post was at 06:09 PM ----------
And just to lighten up the situation a bit, youve made a good choice in getting a Galaxy S II. Not only is it a hell of a phone, but Samsung phones are unbrick-able. In the sense that if you brick it, theres a software that can unbrick it and especially for your Galaxy S II, theres this tiny tool (http://www.ebay.com/itm/UNBrick-Sam...686806?pt=PDA_Accessories&hash=item3f0d46da16) that you can plug into your micro USB and make it breath again. Thats one hack of a feature!...Hope some one can design something like that for Snapdragon/HTC devices.
Click to expand...
Click to collapse
Yeah, Isn't this jtag thing really hard? But I guess I have nothing to lose, right? :/
Thanks a lot for the responses
If you are looking for a cheap tool that is capable of JTAG, look here (I never said it was easy..) :
http://code.google.com/p/the-bus-pirate/wiki/Home
it might be a software problem. i think make a clean install of a stable rom. i solved my same problem by this way.
If you hold down the volume down button and power it on (continuing to hold down both the volume down and power button) does it go into download mode? If so you should be able to flash back to a stock ROM I believe.

[Q] Nexu 7 2012 is not turning on

Hi XDA,
I was downgrading my nexus 7 from lollipop to kitkat, by mistake i turn off my device during downgrading . Now my nexus 7 is not turning on. Please let me know that what i have to do ?
Regards;
Naveed
mygrafix said:
Hi XDA,
I was downgrading my nexus 7 from lollipop to kitkat, by mistake i turn off my device during downgrading . Now my nexus 7 is not turning on. Please let me know that what i have to do ?
Regards;
Naveed
Click to expand...
Click to collapse
Can you access the bootloader by holding power and volume down? If connected to a PC, is it detected?
---------- Post added at 08:17 PM ---------- Previous post was at 08:13 PM ----------
First, please have a look at this thread:
http://forum.xda-developers.com/showthread.php?t=2090826
---------- Post added at 08:25 PM ---------- Previous post was at 08:17 PM ----------
And this:
http://forum.xda-developers.com/showthread.php?t=2157182
Evolution_Tech said:
Can you access the bootloader by holding power and volume down? If connected to a PC, is it detected?
---------- Post added at 08:17 PM ---------- Previous post was at 08:13 PM ----------
First, please have a look at this thread:
http://forum.xda-developers.com/showthread.php?t=2090826
---------- Post added at 08:25 PM ---------- Previous post was at 08:17 PM ----------
And this:
http://forum.xda-developers.com/showthread.php?t=2157182
Click to expand...
Click to collapse
I have tried all the method on this XDA Assist, but my nexus 7 not even turn on .... I have been applied press power button for 30 seconds with adapter plunged and without plunged but nothing happened. Please help me what i can do to turn on my nexus 7 ??
mygrafix said:
I have tried all the method on this XDA Assist, but my nexus 7 not even turn on .... I have been applied press power button for 30 seconds with adapter plunged and without plunged but nothing happened. Please help me what i can do to turn on my nexus 7 ??
Click to expand...
Click to collapse
I'm afraid that if you have tried all methods, it is most likely bricked. Possibly remove the back cover and disconnect the battery cable. Then reconnect.
Evolution_Tech said:
I'm afraid that if you have tried all methods, it is most likely bricked. Possibly remove the back cover and disconnect the battery cable. Then reconnect.
Click to expand...
Click to collapse
I removed battery connector couple of time and then connect but there is not any response from my tab. Still facing same issue.
I have searched on google and found that my nexus 7 is going in JTAG mode. Please let me know what i have to do if my nexus is in JTAG ??
mygrafix said:
I removed battery connector couple of time and then connect but there is not any response from my tab. Still facing same issue.
I have searched on google and found that my nexus 7 is going in JTAG mode. Please let me know what i have to do if my nexus is in JTAG ??
Click to expand...
Click to collapse
You can search for someone who does JTAG repair. Usually costs around $40 or $50 USD. Search Google.
Evolution_Tech said:
You can search for someone who does JTAG repair. Usually costs around $40 or $50 USD. Search Google.
Click to expand...
Click to collapse
OK, Thank you so much

No.1 D5 dead after charging

New No.1 D5 here is the history:
Opened it up, turned it on and it was stuck in an endless boot loop. Tried disconnecting the battery, no luck.
After many attempts, I was finally able to flash the March 10th firmware onto it. It finally booted up. Played around with it for a bit and shut it down to charge the rest of the way.
After charging for a couple of hours, the unit is unresponsive. It won't turn on. It won't charge. The screen is just blank no matter what. Tried disconnecting the battery again, no luck. Checked the battery with a volt meter and it is at 3.87v.
If anyone has any suggestions, I would really appreciate it.
Thanks
Send it back. Must be a hardware issue.
If you mess with it anymore you will not be able to exchange it.
I think you could upgrade firmware again, to the old version
I re-flashed the new one again and it worked.
r2dr0id2 said:
I re-flashed the new one again and it worked.
Click to expand...
Click to collapse
Good news
Well done - it's nice to hear some good news :good:
Must have been an interrupted flash the first time.
r2dr0id2 said:
I re-flashed the new one again and it worked.
Click to expand...
Click to collapse
Aslo I suggest not update other firmware in addition to official firmware
Herberteten said:
Aslo I suggest not update other firmware in addition to official firmware
Click to expand...
Click to collapse
He didn't.
I have seen your posts on these forums - are you a sales rep ?
r2dr0id2 said:
I re-flashed the new one again and it worked.
Click to expand...
Click to collapse
Hi, how did you re-flashed the watch. I have some problem with mine. I can turn it on, see the No1 Logo coming up, but thats all. The screen stays on with the logo, until the battery is dead. I have tried to connect it to my laptop, which can see the device but cant do anything with it. I can only disconnect it. Before I had this issue with the watch I have deleted a couple of custom watch faces and just restarted the watch. But before that I had wireless update from NO1 on the watch. Any idea how could I retart it? Many thanks,
Balazs
I have the same problem and my computer not recognize the watch
r2dr0id2 said:
I re-flashed the new one again and it worked.
Click to expand...
Click to collapse
I have the same problem and my computer not recognize the watch.
How can i re-flash the new one again or the old one?
Same deal
After one day and one charge the screen went black.
People - the watch has to be OFF to flash the firmware.
If you read the sections on using the SP Flashtool you will note that the PC will only recognize the watch when SP Tools is running and the watch is off.
If you connect with the correct drivers installed while SP tool is running and the watch is off it will flash the new firmware.
Read up on it.
I have the same problem, when my battery went down to 40% then watch switched off and didn't wanted to start again.
When I was trying to connect it via docking station it has used up remaining power of the battery and now it is dead.
I have found information's that it is software issue and watch drop USB connection and only way to fix it is by flashing of the firmware.
Only problem is that battery in the watch is dead and all attempts of recharging it doesn't work.
I am not sure if this will work but I have removed the back cover of the watch and disconnected small connector to the battery.
I will leave watch disconnected for 24h maybe it will clear all the information's and I will be able to recharge the battery and flash the firmware. When I got the watch (2 days ago) it was working ok (apart of massive battery drain even in airplane mode) therefore I hope that it come back to original state.
creatorsappox said:
Hi, how did you re-flashed the watch. I have some problem with mine. I can turn it on, see the No1 Logo coming up, but thats all. The screen stays on with the logo, until the battery is dead. I have tried to connect it to my laptop, which can see the device but cant do anything with it. I can only disconnect it. Before I had this issue with the watch I have deleted a couple of custom watch faces and just restarted the watch. But before that I had wireless update from NO1 on the watch. Any idea how could I retart it? Many thanks,
Balazs
Click to expand...
Click to collapse
the problem probably because of the watch faces you've deleted if they builtin to the launcher. go to Lokifish Marz G+ you'll find the guide on how to falsh the rom.
---------- Post added at 09:11 PM ---------- Previous post was at 09:10 PM ----------
creatorsappox said:
Hi, how did you re-flashed the watch. I have some problem with mine. I can turn it on, see the No1 Logo coming up, but thats all. The screen stays on with the logo, until the battery is dead. I have tried to connect it to my laptop, which can see the device but cant do anything with it. I can only disconnect it. Before I had this issue with the watch I have deleted a couple of custom watch faces and just restarted the watch. But before that I had wireless update from NO1 on the watch. Any idea how could I retart it? Many thanks,
Balazs
Click to expand...
Click to collapse
eladbend86 said:
I have the same problem and my computer not recognize the watch.
How can i re-flash the new one again or the old one?
Click to expand...
Click to collapse
go to Lokifish Marz G+ you'll find a guide there what to do and how to flash the rom.
---------- Post added at 09:13 PM ---------- Previous post was at 09:11 PM ----------
DrHappy said:
After one day and one charge the screen went black.
Click to expand...
Click to collapse
go to Lokifish Marz G+ you'll find the guide there on what to do and how to flash the rom.
Sadly it didnt helped, I had watch disconnected from the battery for 24h, the screen is still black, watch doesnt charge, and when you connect to PC it keeps restarting.
The message that I have is:
USB device not recognize The last USB device connected to this computer malfunctioned and Windows does not recognise it.
Device keep restarting and give this message over and over again.
I must say that it is the worst device that I ever had. One day of using it, poor battery performance and now this.
Dead No.1 D5 after charge
Kazuya22 said:
Sadly it didnt helped, I had watch disconnected from the battery for 24h, the screen is still black, watch doesnt charge, and when you connect to PC it keeps restarting.
The message that I have is:
USB device not recognize The last USB device connected to this computer malfunctioned and Windows does not recognise it.
Device keep restarting and give this message over and over again.
I must say that it is the worst device that I ever had. One day of using it, poor battery performance and now this.
Click to expand...
Click to collapse
Dude i bought 3 watches 6 weeks ago and 2 of them are having this same issue.
i left them to charge at night and they never came back...
i tested the battery and its charged, i also charged it with an external power supply....
Im not worried cuz i got the money back from GB but im disappointing i have 2 dead units setting here and will not make the same mistake
i think they have a hardware problem they are not talking about.

Moto Q7 need to get text messages off phone by PC HELP

I have a bone stock Motorola Q7. The screen is broken and I severely need to get my messages off of the phone. What is the best way to go about doing this. Also does anyone have recommendations on screen digitizer replacement...this phone doesn't have a removable back. Any tips, tricks, or advice would be much appreciated. Thanks
Hatteras58Yf said:
I have a bone stock Motorola Q7. The screen is broken and I severely need to get my messages off of the phone. What is the best way to go about doing this. Also does anyone have recommendations on screen digitizer replacement...this phone doesn't have a removable back. Any tips, tricks, or advice would be much appreciated. Thanks
Click to expand...
Click to collapse
Motorola Q7 ?
it is a G7. Sorry about that
Hatteras58Yf said:
it is a G7. Sorry about that
Click to expand...
Click to collapse
Is it OK if I request this thread be moved to?
https://forum.xda-developers.com/g7-power/help
---------- Post added at 05:02 PM ---------- Previous post was at 05:01 PM ----------
Hatteras58Yf said:
I have a bone stock Motorola Q7. The screen is broken and I severely need to get my messages off of the phone. What is the best way to go about doing this. Also does anyone have recommendations on screen digitizer replacement...this phone doesn't have a removable back. Any tips, tricks, or advice would be much appreciated. Thanks
Click to expand...
Click to collapse
I don't suppose bootloader is Unlocked?
ADB debugging turned on?
OEM unlocking toggled?
sd_shadow said:
Is it OK if I request this thread be moved to?
https://forum.xda-developers.com/g7-power/help
---------- Post added at 05:02 PM ---------- Previous post was at 05:01 PM ----------
I don't suppose bootloader is Unlocked?
ADB debugging turned on?
OEM unlocking toggled?
Click to expand...
Click to collapse
I dont mind where the thread is moved to as long as I can get my question answered. To answer the second part, nothing is unlocked and nothing is different about the phone at all. It is literally the exact same as it was when it came out of the box minus the screen being screwed up. With that said someone PLEASE help me figure out how to extract these messages!
Hatteras58Yf said:
I dont mind where the thread is moved to as long as I can get my question answered. To answer the second part, nothing is unlocked and nothing is different about the phone at all. It is literally the exact same as it was when it came out of the box minus the screen being screwed up. With that said someone PLEASE help me figure out how to extract these messages!
Click to expand...
Click to collapse
I don't know of any way to get any user data like texts, without unlocking the lock screen so the data is unencrypted.
Sent from my ocean using XDA Labs
I'm a cellphone repair tech, best way would be replacing the screen to get the data. The back is removable, just not "user removable" because of the adhesive holding it on. Check with local repair shops if you have one.
Most major phone companies have web based sms and that can be accessed via web--Verizon does for sure as I've text my kids online all the time and old messages show up too

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