I bought this phone about 4 months ago and now i am facing severe display burn in. As far i know, LCD display doesn't have burn in issue. If i use any app for only 5 minutes, it will be visible from other apps, specially the white colors. Any solution for this? I heard amoled display has burn in problem, not LC ones.
Burn-in is permanent, and cannot happen on LCDs
I would advise you to take it to a service center and get it repaired under warranty
As has been said, burn in is permanent.
In this case it's image retention, I think.
LCD TVs are affected depending on whether they are VA or IPS so there is no reason that smartphones are spared.
To know more about the subject: check on Rtings.com each review has a specific topic called "Temporary Image Retention".
Related
First of all, this is my 5th Nexus 7. First was bought on the Play Store and RMA'd due to screen lift and flicker. The RMA also had screen lift but no flicker, so I RMA'd it and in the process of waiting for Google to send me the new purchase link, I walked into Office Max and walked out with a brand new Nexus 7 with zero issues. Yeah!!!
Well a week later there was an ad on my local Craigslist wanting to trade a white AT&T GS3 for a Nexus 7 straight up. I couldn't pass up the opportunity and made the trade. The next day I sold the GS3 for $380 and then drove over to Office Max and ordered another Nexus 7(they didn't have any in stock this time). It was delivered on Tuesday and had screen lift badly. I took it back to Office Max yesterday and luckily they had one in stock this time and I swapped it out. The Office Max rep opened the box right in front of me so I could assess whether or not it had the screen lift and it didn't. Problem is, when I get it home and turn it on, I see 1 dead pixel in the very bottom left hand corner of the screen. Just one. No screen lift and no flicker(so far). Office Max offers a 2 year replacement warranty for $49.99 that covers pretty much everything no questions asked which I did pay for.
Since this one is flawless except for that one tiny little pixel, in a place that I don't notice unless I am looking for it, I am thinking about keeping this one and keep an eye out for other issues or more dead pixels. My question to the community here is, would you keep it or return it? More than likely they won't have any in stock and I would have to wait for another to be delivered.
Try using a pixel tester app first, sometimes you can wake them up again.
https://play.google.com/store/apps/details?id=com.htc.chris.blackspotdetect
Sent from my Nexus 7 using xda app-developers app
Tried them all. Problem is it's the very corner bottom left pixel which is covered by the nav bar or status bar no matter what way I have it turned. I've tried hiding the status bar and turning it 180° and still didn't work.
Sent from my Galaxy Nexus using xda premium
On the subject of dodgy pixels, the Australia/NZ specific warranty contains this little gem...
3. TFT LCD defect policy
Despite the highest possible standards, the intricate manufacturing of thin-film transistor (TFT) liquid crystal display (LCD) screens may still produce slight visual imperfections. These visual imperfections do not impair the performance of Your Product.
However, ASUS will provide the warranty service for Your ASUS Product's TFT LCD screen only if there are at least:
3 bright dots or 5 dark dots or 8 bright and/or dark dots in total; or
2 adjacent bright dots or 2 adjacent dark dots; or
3 bright and/or dark dots within an area 15 mm in diameter.
(Please note: A bright dot is a white or sub-pixel that is always on under BLACK pattern. A dark dot is a black or sub-pixel that is always off under patterns excluding black.)
Not less than 30cm distance, in a straight line, between TFT screen and inspector
Room temperature between 20-40° C
Lighting is between 300 and 500 lux
The above is a get-out clause for Asus if your device has any screen defects less than what is specified. Meaning Asus do not have to replace or fix a device with 2 hot pixels or as much as 4 dead pixels! It's as if they know their product is sh*t so they've included an exemption from being responsible for faulty LCDs. What a joke.
Switchbitch said:
On the subject of dodgy pixels, the Australia/NZ specific warranty contains this little gem...
3. TFT LCD defect policy
Despite the highest possible standards, the intricate manufacturing of thin-film transistor (TFT) liquid crystal display (LCD) screens may still produce slight visual imperfections. These visual imperfections do not impair the performance of Your Product.
However, ASUS will provide the warranty service for Your ASUS Product's TFT LCD screen only if there are at least:
3 bright dots or 5 dark dots or 8 bright and/or dark dots in total; or
2 adjacent bright dots or 2 adjacent dark dots; or
3 bright and/or dark dots within an area 15 mm in diameter.
(Please note: A bright dot is a white or sub-pixel that is always on under BLACK pattern. A dark dot is a black or sub-pixel that is always off under patterns excluding black.)
Not less than 30cm distance, in a straight line, between TFT screen and inspector
Room temperature between 20-40° C
Lighting is between 300 and 500 lux
The above is a get-out clause for Asus if your device has any screen defects less than what is specified. Meaning Asus do not have to replace or fix a device with 2 hot pixels or as much as 4 dead pixels! It's as if they know their product is sh*t so they've included an exemption from being responsible for faulty LCDs. What a joke.
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I had already looked into that. If I were to replace it, it would be through Office Max. Like I said, I paid $49.99 for their service protection which does warranty the screen and any defects.
I should have asked, if you had 1 stuck pixel that you barely notice unless you are looking for it and had coverage against it, would you replace it?
housry23 said:
I had already looked into that. If I were to replace it, it would be through Office Max. Like I said, I paid $49.99 for their service protection which does warranty the screen and any defects.
I should have asked, if you had 1 stuck pixel that you barely notice unless you are looking for it and had coverage against it, would you replace it?
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If it's covered, replace it.
housry23 said:
this one is flawless except for that one tiny little pixel, in a place that I don't notice unless I am looking for it
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The N7 has 1024000 pixels... one pixel is a 0.00009765625% failure rate for that specific device. The idea that they can even reach that level is, when taken in perspective, pretty amazing.
If it were me, the hassle of returning the device and either not having one or having a loaner that doesn't have my apps and isn't set up how I like it far outweighs the hassle of one weird pixel that, as you said, isn't even noticeable unless you look for it. The pixel is a non-issue.
I recently got a Nexus 4 screen replacement that I believe is a dud, since it looks like the pixel density was clearly not on par with the OEM (see first photo, I didn't blow it up or zoomed in in any way). There were some other issues with it, and the seller said that the flex cable may have been damaged. The other curiosities with it include having a yellow-ish tint with a dark holo when the background is supposed to be black, but at other times, it has no problems producing actual black (see second photo)
However, at the core, I just want to know, is it possible that a screen's pixel density becomes lower because of damage to the flex cable? Seller says I may not be eligible for a refund if it is damaged, but I don't know if I got a good screen in the first place.
I really don't know too much about this, but it looks like a poor quality screen, definitely not OEM.
So.. Just today ive been noticing the remnants of a game or video name being "left" "burnt" (if you will) into the right top to mid side down the ride side of my display.. Any ideas? Has anyone else experianced this? Trying to recreate it but its only doing it very fantly currently.. And barley noticable.. But after i had played my game for a little while earlier i could clearly make out parts of the game remnants on my display..
I get this too but it only shows up on grayish colors and it goes away after about an hour or so. Happens mainly with 2nd screen but it'll do it every now and then on the main one. Brightness seems to affect it's appearance more as well. It shows up more frequently for me when Brightness is @ 90 and up.
same here , i am getting the pixel burn as well. what can i do any suggestion?
I'm getting the same problem, called T-Mobile they're sending me a replacement unit to replace the replacement for the original that was bootlooping.
For all with the problem, I suggest getting LG to repair it since it should be covered under warranty. Also, just thought I'd add that LCD screens don't burn in, like their AMOLED counterparts. I believe you can describe this as ghosting, or just say the pixel is stuck on the same color if a customer service rep asks. I could be wrong, but this is what I've heard for most of my life. Hope that you guys solve your issues and return to a problem free experience!
Guys try a program called Pure Noise 2 and let it work overnight. I never had this issue with my Note 4 but even then I periodically ran the noise program. Let me know if it works!
Residual Image
I have this issue as well. From Google sleuthing I've discovered it is referred to as "Residual Image" and it is not a "burn in". It was said that the lcd tech used by LG has this "characteristic". It does self correct. And, most definitely appears most often with gray backgrounds. After seeing both of my parents s7 Edges AMOLED screen burn in issues, I feel we have the better tech comparatively. yay?
Screen Retention\Ghosting
Same problem.
Is covered under warranty?
Did anyone solved this?
Some screens - https://forum.xda-developers.com/showpost.php?p=72790659&postcount=5
gediv2 said:
I have this issue as well. From Google sleuthing I've discovered it is referred to as "Residual Image" and it is not a "burn in". It was said that the lcd tech used by LG has this "characteristic". It does self correct. And, most definitely appears most often with gray backgrounds. After seeing both of my parents s7 Edges AMOLED screen burn in issues, I feel we have the better tech comparatively. yay?
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This is pretty much the conclusion I've come to after researching for awhile
So how is everyone's experience with regards to display uniformity of the Asus ZMPM1? My screen has some issues and I want to know how common these are and if getting a replacement would be wise.
The only reason I went for an IPS LCD display this time instead of an AMOLED was because I was sick of the AMOLED screen lottery where a lot of screens have tints / uneven backlight/ visible mura effects (and also because the Asus was dirt cheap). My previous phones (SGS4, SGS6) both had these kinds of issues and I hoped things would be different this time. But unfortunately the Pro M1 I got from Flipkart is slightly darker/yellower at the bottom. It's noticeable only when brightness is pretty low, but it's still distracting. Should I get a replacement? Or is it not worth the hassle/risk (since the replacement might be worse, as was the case with my SGS6).
SD008 said:
So how is everyone's experience with regards to display uniformity of the Asus ZMPM1? My screen has some issues and I want to know how common these are and if getting a replacement would be wise.
The only reason I went for an IPS LCD display this time instead of an AMOLED was because I was sick of the AMOLED screen lottery where a lot of screens have tints / uneven backlight/ visible mura effects (and also because the Asus was dirt cheap). My previous phones (SGS4, SGS6) both had these kinds of issues and I hoped things would be different this time. But unfortunately the Pro M1 I got from Flipkart is slightly darker/yellower at the bottom. It's noticeable only when brightness is pretty low, but it's still distracting. Should I get a replacement? Or is it not worth the hassle/risk (since the replacement might be worse, as was the case with my SGS6).
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I have the same issue, lcd is darker bottom side. I didn't opt for replacement as the same condition might be with the replacement unit.
Yea fa me too ..it too dark on navigation bar...6gb variant...!! Two days ago got that device from Flipkart!!!! Is that issues only fa me .??? Pls reply.....! N can i replacement? D device??? Pls say
I have the 6 gb variant. So far i didn't have any issues with the display.
Yes my screen is also slightly darker n has kind of black blur on the bottom of the nav bar a bit yellowish too on the bottom part, but if u turn it upside down the upper part will also be the same, i have the 4gb version, but interestingly its more vivid and contrasty than other ips lcd, almost like an amoled display, cmiiw
I know it might sound strange as light bleeding shouldn't exist on OLED panels; but it's either OLED panels are not perfect, or my Pixel 4 is defective
If I bump my brightness all the way up and look at a dark image (e.g pure black wallpaper) on a dark environment (dark room), you would expect to see no light coming from the panel at all where as if the screen is just turned off, but for my phone that's not the case; I see a slight "light bleeding" like parts of the panel. I don't know if this is some sort of image retention or burn-in, I've always had my phone brightness on 50% or less.
I also had a digging and found out that "OLED panel DOES emit a very little amount of light even when black. As the panel is under current when the screen is turned on"
Therefore I would like to ask fellow XDA users who has an OLED panel for their phone; do you get this on your screen too?
Hi i have the pixel 4 and i have tried with a black image and max brightness in a dark room as u suggested and unfortunately i see the bleeding too.
In my opinion is not something that i would care that much, nobody does something this complex every day, no way i was gonna notice this without your post
i'll try to contact google assistance and ask about this problem and see if they will consider it a faulty hardware or just some minor defects. due to be the first production batch.
bannab said:
Hi i have the pixel 4 and i have tried with a black image and max brightness in a dark room as u suggested and unfortunately i see the bleeding too.
In my opinion is not something that i would care that much, nobody does something this complex every day, no way i was gonna notice this without your post
i'll try to contact google assistance and ask about this problem and see if they will consider it a faulty hardware or just some minor defects. due to be the first production batch.
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Yeah like you said with everyday use it is not something that you will notice, that goes for me too. I only noticed it when I was watching an HDR content in Netflix which the app forces the brightness all the way up for the content.
I hope it is not a faulty thing for the Pixel 4, but rather an imperfection with the OLED technology when the panel is under an electric current
Thanks for trying it out ?