Hey!
Weird problem.
I was flying from one country to another. After landing, I tried to connect to a local provider. Weirdly, I couldn't connect to any of them, but I tried really hard. So, I did a restart, and after this, there's an issue. My phone recognizes SIM-cards, but can't unlock them. Tried the SIMs on different phones, same s##t. Just my X Compact can't unlock them.
I turn it on, device asks for PIN, I enter it, it asks again, I enter it, doesn't ask anymore.
"SIM card is locked." stays written.
Airplane mode on/off, same thing happens.
*#*# codes are not working on this device.
Sometimes I can trick the device if I'm quick enough, and I can still search for providers, but can't connect to them.
I haven't found anything online, sorry.
Do you guys have any ideas?
If it would be a hardware problem, then it wouldn't ask for PIN all the time, or would it?
Thank you!
Related
here is what happened...
got my xda 2 a few weeks which was supposedly "unlocked" and installed a sim card from my local provider and i had mobile inernet for about a week and then a few days later it just stopped. i completely lost the signal and up in the connectivity section it just says "no service". i have tried a hard reset and that didnt help. i still dont know when the heck happned or what is wrong but now things have gotten even weirder. when i toggle between flight mode on and off it prompts me saying "sim card blocked. please enter PUK" does this mean my xda 2 is locked? is it possible for a device to be unlocked and then locked all over again for some reason?
i tried using the unlocking tool from this site but the one that runs off you desktop pc tells me the phone is already unlocked and the one you run off your pocket pc tells me everything is fixed but i still get prompted for the PUK?
your problem is that your SIM card is locked, not your device. This mostly happens when you try to enter the PIN code 3 times without success. The only way out is to enter the PUK code, so you can change the SIM password.
In Europe, this code is mostly given to you at signup time. Here, in the US, they make you call the telcom operator and dig it out of them, if you get a competent person on the other end of the phone line.
So, my bet is that you entered the wrong pin code for your phone -- and maybe you did this without even knowing you did it.
sigh...to tell you the truth i was hoping it was a locked xda 2...maybe that would of explained why im not getting a signal ...
You are not getting a signal because the puk is now required to access the sim/service provider. You should be able to get the puk by calling your provider or online through your providers internet site, you should then have a working phone again. To prove this to yourself just place another sim in the phone.
I brought a 8125 from ebay it had a cracked screen. So I had an PPC 6700 that had a bad radio so I took the screen out of it and placed it in the 8125. Everything worked great but when I turned it on it cam up with the message " Invalid or missing SIM card". I placed my Tmobile SIM card in I turned on the device and it reads the same thing. I read all the posts that I can find about this and they really didn't have much about it. I noticed that its searching for the network buy looking at the signal indicator but I also noticed the the led to sho that the phone was on doesn't blink. On some of the posts that I read it stated that if someone put the wrong code in to many times that the phone will be "counter blocked". I think maybe thats what happened with the last owner of the phone did. I at first unlocked the sim with the sim unlocker thinking that was the problem was but it still didn't work. My question is if it goes in to the counter blocked mode does it prevent the software from unlocking the sim. My other question is what is the file's name that when you place a sim in the phone that it runs to enter the unlock code on the phone? I was thinking maybe if I run that file manualy that maybe it will get the phone out of the counter blocked mode and then I can try running the software unlock again. Things that I have done to try to get it to work was sim and cid unlock, flashed tmobile rom to the device checked the contacts in the sim holder to make sure they are touching the sim card. Any ideas?
Sounds like it may not be a software problem. If the device was legitimately software blocked, it would display that, instead of 'invalid/missing SIM'. If it's IMEI blocked, it would have accepted the SIM but been unable to connect to the network.
The problem is most likely either the SIM itself or the onboard SIM reader. Try obtaining another SIM card and seeing if the device will read it.
I recently flashed NAZtech Desire ROM and now the phone does not connect to a network. I just get the "emergency calls only" message, but that (999) doesn't work either.
The APN settings are in and selected, but when I try to select a network I get a message that says this SIM cannot connect to this network, even trying to select automatically gives the same result.
I've tried multiple ROMs and multiple SIMs and yes, I have tried doing a Nandroid restore yet still can't connect to a network.
I've tried flashing a new Radio image and reflashing cyanogen's ROM but that still doesn't work.
N.B. This did not happen imediately after flash, it happened over night as I slept. I woke up one morning and it did not connect, I tried moving to multiple different basestations in different areas with no result.
Nandroid?
The good news is that your radio isn't fully dead, bricking your phone.
This is probably not very helpful (though I don’t think anyone is going to be able to be really), but this sounds like what happens when you IMEI is blocked or invalid. The networks won’t let it connect.
Its happened to me on a pervious phone. Unlocking it caused the IMEI to be set to all 0s. Had reset it before it would connect.
Would also fit as you say it didn’t happen straight after the flash. Maybe it was unconnected?
Any chance this has happened? Ring your network see if they can tell you if its blocked (maybe a mistake when someone reported a missing phone...?) Sorry as I say probably not much help.
BigDamHero said:
This is probably not very helpful (though I don’t think anyone is going to be able to be really), but this sounds like what happens when you IMEI is blocked or invalid. The networks won’t let it connect.
Its happened to me on a pervious phone. Unlocking it caused the IMEI to be set to all 0s. Had reset it before it would connect.
Would also fit as you say it didn’t happen straight after the flash. Maybe it was unconnected?
Any chance this has happened? Ring your network see if they can tell you if its blocked (maybe a mistake when someone reported a missing phone...?) Sorry as I say probably not much help.
Click to expand...
Click to collapse
What would I see if it was blocked? if I enter *#06# It just shows my IMEI number. My phone isn't tied to a contract and I've tried different SIMs so how do I check/or get it unlocked.
Did you try another active sim card, or your sim in another phone? I had this same problem and it was just a dead sim card, went to Tmo and they gave me a new sim card for free, popped it in and it connected in a couple seconds.
ikon8 said:
Did you try another active sim card, or your sim in another phone? I had this same problem and it was just a dead sim card, went to Tmo and they gave me a new sim card for free, popped it in and it connected in a couple seconds.
Click to expand...
Click to collapse
I'm currently using the Three UK SIM I usually use for my N1 in my old Samsung Omnia, and I've tried another o2 (untied)* contract SIM and another active SIM.
*I know it's unlocked because it was bought for the Xperia X1 and used in two other phones afterwards (within the contract duration which is due to end later this year) - G1 and iPhone 3GS
Antiskunk said:
What would I see if it was blocked? if I enter *#06# It just shows my IMEI number. My phone isn't tied to a contract and I've tried different SIMs so how do I check/or get it unlocked.
Click to expand...
Click to collapse
You would see what you are seeing (you can see the networks but not connect to them). My MUCH older phone that I referred to did much as yours is doing. There was only the option to make emergency calls.
Its possible to report a phone stolen (by its IMEI number) and ALL the networks will block that IMEI number from connecting. Its designed to combat phone theft. Its the same reason that it is illegal to change a phone's IMEI number.
I doubt this is the case (unless you can think of a reason why it might have happened). But maybe ring your network just in case and ask them to check if your IMEI is blocked.
Hey guys, strange problem:
Got a Telus LG Optimus 7. Want to unlock it to Rogers. Got the unlock code, however when I use my Rogers SIM the Optimus asks for a 'PUK' number.
Long story short, I called Rogers, they gave me the PUK for my SIM. When I enter it I get 'SIM Error'. So I went to a Rogers store and got a new SIM card with a new PUK--same error. Tried someone else's Roger's SIM--still asks for PUK.
I called around, no one has any idea what's going on. Google can barely help. Telus tells me I have to pay $50 to get it off their network, but I can't trust the rep knew what the problem was and they won't just give me an unlock code I already have. A 'cell phone repair shop' tells me LG phones are impossible to unlock anyway (? really?). So my question is:
How do I unlock this phone? What kind of security is this (could the PUK refer to someother other than a SIM's PUK)? Anyone have experience unlocking a Telus Optimus? Can I flash this thing and see if it'll bypass the PUK part?
Any help would be deeply appreciated. Other wise I have to try and resell this phone.
So, I re-flashed the phone anyway, just to see if it works.
Now it's a little different. Now it asks for a PUK and once I enter that it tells me to create a PIN. When I do it says SIM ERROR! So while I can get a little farther it still errors out!
I've tried both the Telus flash and the Mexico flash.
So if it's not the firmware, what could be causing this?!
PIN & PUK security depends on SIM card functionality, in this case phone software is transparent and does not verify PIN. IMHO it looks like incompatibility between SIM card and WP7 phone or strange configured SIM card. Try on another non-WP7 phone, maybe if you set or disable PIN code card will function on WP7 phone.
Thanks for the tip elektryk. I think you're on to something.
I have tried the SIM in a non-WP7 phone. It works fine. I put it in both an iPhone and BB. Using the iPhone I created a PIN then tried the Optimus. It now asks for a SIM pin--which I input, then goes back to the PUK screen which still fails.
It seems to be a very strange incompatibility with the SIM, even though I've read reports of Telus Optimus being unlocked for Rogers SIMs.
Bad luck I suppose?
I have exactly the same problem. I put a SIM with PIN security enabled, and after I enter the correct PIN requests the PUK!! and if I disable the PIN secure, request inmediatly for the PUK. The Phone say: Your phone is Blocked. Contact the Service provider for an unlock code.--- the only problem is that I don't use the AT&T service, so I can't contact them!! HELP!!!!!!!!!!
Fabian, I could not find a way around the problem so I sold the phone. Luckily there was another e900h which was unlocked for sale. The guy followed the same steps I did but it never asked for a PUK. Weird how some phones do and others don't (especially considering both phones were from the same provider).
EDIT: Hey, try this, see if it works: Try without sim card for enter the unlock code. and type 2945#*900# for enter the unlock menu
BakedGoodsX said:
Fabian, I could not find a way around the problem so I sold the phone. Luckily there was another e900h which was unlocked for sale. The guy followed the same steps I did but it never asked for a PUK. Weird how some phones do and others don't (especially considering both phones were from the same provider).
EDIT: Hey, try this, see if it works: Try without sim card for enter the unlock code. and type 2945#*900# for enter the unlock menu
Click to expand...
Click to collapse
Hey, start the phone without sim card, but no unlock code required, no where to type.
I've a E900h where none of the 5 unlock codes provided worked for some reason. Haven't ask for PUK yet but lost as to what to do right now.
Typing 2945#*900# just produces a failed msg - top left hand corner is a file icon with lock on the left.
In our country ones you buy a sim from network provider.
they give us a card with a PUK code for the sim we buy.
Try to contact your service provider.
Unlock codes is For unlocking SIm Only.
you can switch different SIM f u have unlock codes.
it is different with SIm Pin Code.
You can get Ur PUK Code to your service Provider.
what country were u from??
PRESS THANKS IF I HELP!!
Today, my partner gave me a old Huawei P8 he throw away somewhere time ago. I charged it and turned it on and everything seemed to be working fine. I plugged my SIM card in, and the device asked me for the pin, I wrote it down and everthing was ok. I got my 4G network working fine, my Wi-Fi, everything. The problem comes when I try to call someone, it just not working. I've been doing some research and yes, the device is IMEI locked. So, is it possible, in any way, to make it work again? I mean, to get rid of the IMEI lock?
Thanks!
Hej, I think you it should be possible to get the unlock code from the provider from where your partner get the mobile contact. Take a lock at the homepage of the provider and search for sim unlock. Normally it should be easy to get the unlock code for free