"Something went wrong with your chat history" - WhatsApp - OnePlus 6T Questions & Answers

Hi All, and thanks in advance!
My WhatsApp has been messing up pretty badly over the last two days. I randomly (and this is true - no errant reboots, no app crashes, etc.) get the error message "Something went wrong with your chat history" on WhatsApp, which has a Restore option under the dialog box. This is practically useless as the progress bar never successfully completes, but even goes back at times.
This forces me to reinstall WhatsApp, and pray that I don't have to start with a new chat database again. My most recent backup that they detect is from a week ago, which also takes multiple attempts to get back on the app. This plunges me into another time lag, as the app's verification put in progressively increasing wait times every time I reinstall.
Would be happy to provide more info as and when asked for.

kaishuvam13 said:
Hi All, and thanks in advance!
My WhatsApp has been messing up pretty badly over the last two days. I randomly (and this is true - no errant reboots, no app crashes, etc.) get the error message "Something went wrong with your chat history" on WhatsApp, which has a Restore option under the dialog box. This is practically useless as the progress bar never successfully completes, but even goes back at times.
This forces me to reinstall WhatsApp, and pray that I don't have to start with a new chat database again. My most recent backup that they detect is from a week ago, which also takes multiple attempts to get back on the app. This plunges me into another time lag, as the app's verification put in progressively increasing wait times every time I reinstall.
Would be happy to provide more info as and when asked for.
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Click to collapse
What exactly did you do ? Are you on Oxygen OS ?

Related

All SMSes disappeared with no warning...

I had the phone for a week now, did couple of factory resets (when playing around with stuff), and yesterday morning I permrooted and HBOOTed the phone...
The phone overall works great, really no complaints, but 10 minutes ago I receive an SMS and open up Messages, and the only SMS I have the in whole app is the one that I have received...so all my SMSes (5834 to be precise) have vanished into thin air...
I am doing another restore right now, thank god I have it on the card...
It's pretty worrying that the phone would be so unrealiable to erase information...
There are two more guys with DHDs on AndroidForum with the same issue:
http://androidforums.com/desire-hd-support-troubleshooting/214946-sms-have-all-disappeared.html
Has any1 else had that happen?
happened a few times to me too, but cannot trace it down to a specific reason...
this IS annoying and forces me to backup my sms on a daily basis!
Wow, that definitely blows...and you have stock DHD, so rooting/HBOOT mods are definitely not the reason...
If it will be a regular occurence I might as well throw the phone in the trash, coz to backup 5000+ SMSes on daily basis, no thank you...
iPhone had no issues with all those SMSes for years, it can't be the sheer number of them...
Nope not to do with size as it happend to me and i only had 300-400 texts altogether before it happened. Btw when it happened to you did ur messages app FC then u have to restart only to find no texts?
Whoa this worries me, how should I go about backing up my messages? I'm all synced with HTC Sense, won't that keep em backed up?
bratfink said:
Btw when it happened to you did ur messages app FC then u have to restart only to find no texts?
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Click to collapse
Elaborate on the question a little bit for me, I didn't quite understand you!
I received a SMS, and I just wanted to send a text back, pressed Messages only to find it's completely blank.
Restarted the phone and nothing still blank.
I also had an issue with it today that it didn't store calls I made in Call History, after I restarted it, it started working again though.
mupet0000 said:
Whoa this worries me, how should I go about backing up my messages? I'm all synced with HTC Sense, won't that keep em backed up?
Click to expand...
Click to collapse
SMS Backup & Restore by Ritesh Sahu...it's avalabile on the market...HTC Sense can only back them up, but not restore them back to the phone (not that I know a way to anyway)...
http://android.riteshsahu.com/apps/sms-backup-restore
This presents a real problem for me, as it makes it a useless phone...I need a phone for calling and SMSes primarily...everything else comes second...
This happened to my Desire Z today, at around the same time as the OP.
braby said:
Elaborate on the question a little bit for me, I didn't quite understand you!
I received a SMS, and I just wanted to send a text back, pressed Messages only to find it's completely blank.
Restarted the phone and nothing still blank.
I also had an issue with it today that it didn't store calls I made in Call History, after I restarted it, it started working again though.
SMS Backup & Restore by Ritesh Sahu...it's avalabile on the market...HTC Sense can only back them up, but not restore them back to the phone (not that I know a way to anyway)...
http://android.riteshsahu.com/apps/sms-backup-restore
This presents a real problem for me, as it makes it a useless phone...I need a phone for calling and SMSes primarily...everything else comes second...
Click to expand...
Click to collapse
There is an app in the market that you can use to backup and restore messages to and from ur gmail acc. this app also has an setting to backup an sms right away when it receives one. dont know the exact name (phone battery empty) but i found it when i was searching for backup sms in the market.
Hope this helps you.
Sorry for my vague description, here it is again in more detail
I received a text message from a friend and i received a notification in my noti-bar
I pulled the bar down and click the message, it then tried to open the messages apk
it force closed saying htc.messages.apk or something hast FC'ed...
I thought lets just restart and it will all be happy days again
I restarted and open the text fine, but when i pressed back to go into my inbox i noticed there were no other text message!
And that's exactly how it happened
bratfink said:
Sorry for my vague description, here it is again in more detail
I received a text message from a friend and i received a notification in my noti-bar
I pulled the bar down and click the message, it then tried to open the messages apk
it force closed saying htc.messages.apk or something hast FC'ed...
I thought lets just restart and it will all be happy days again
I restarted and open the text fine, but when i pressed back to go into my inbox i noticed there were no other text message!
And that's exactly how it happened
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Click to collapse
Ah ok, now I got it!
As far as I can recollect there was no app crash on mine, just pulled up empty file.
I thought maybe when I restart the phone things will get back to normal (like they did with call history), but it didn't...Messages were still blank.
Jairus said:
This happened to my Desire Z today, at around the same time as the OP.
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Click to collapse
Hmmm...this almost makes me wonder if this is somehow not related to HTCSense.com...
It's just weird that it happened to both of us at about the same time...
If it happens again I'll disable syncing with HTCSense (it's more or less useless anyway, I have local file backups of both), and see if it happens after that...
My HTCSense message log is completely empty, too. I don't think it ever worked.
I had this happen a few weeks back. I opened a new text message and the messages widget crashed. All my messages seem to have been deleted. I was quite concerned as my messages contain important information (I did got to the trouble of migrating them from my old phone)...an email from HTC to see if the emails were deleted (or just not visible as some have reported on other forums) and if there was a way to get them back elicited this response:
Thanks for contacting HTC.
We appreciate your support for our products.
We sincerely apologize for the inconvenience. Thank you for bringing your concern to our attention. With regard to your question, unfortunately, once messages are deleted from the SMS widget, you can no longer retrieve it, unless you have a back up from your SD card or to your SIM card.
Should you encounter any difficulties or have any concerns we have provided, please feel free to contact us again.
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Click to collapse
Needless to say this jumble of standard form responses did not answer my question. A further question about how I could possibly avoid this situation in the future; their response...
We appreciate your support for our products.
Thanks for the update. With regards to your concern, please be advised that this is a rare issue that happened to your phone. We will forward this concern to our technical support team for future developments. We advise you to perform a soft reset on your phone. To perform a soft reset, remove the battery, wait for a few seconds, and then re-install it. After re-installing the battery, turn on the phone.
Should you encounter any difficulties or have any concerns we have provided, please feel free to contact us again.
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Rather than bash my head further against a brick wall, I downloaded an app to forward my SMS messages to my gmail as a safe guard and copied what messages I could from the only part of HTC sense that was partially working for me.
I had the same with my HTC Desire Z
I received a SMS, and when I opened it, all my messages were gone, except for the received message.
I read in the official android bug-forum, that this might be a issue with sqlite, but it has not yet been fixed in android 2.2. luckily I just migrated everything so most of my sms are in a backup.
http://code.google.com/p/android/issues/detail?id=5669
I have had the same issue a few times with the Desire HD ROM running on my HTC HD2...this is ridiculous.
Guys, I experienced these as well. I realised that when this happens, my messages are actually in HTCSense.com... The weird thing is, before having my DHD I was using HD2 with DHD rom... Then when I got my phone 2 days ago, those sms' which were not supposed to be in this phone reappeared... All the histories I had in my HD2 were in... I suppose this is an act of HTCSense.com...
me too!
This happened to me a few days ago..
I went to reply to a text message that I'd forgotten about and my list was blank!
I went to create a new text and it popped up saying the messages app had crashed.. I killed the process and no luck - crashed again.
Restarted the phone and the messages were still gone..
In terms of non-stock apps/configuration that may be worth mentioning I have:
Android Task Killer
Superuser/VISIONary
Titanium Backup
The only other thing I have done is enabled usb diagnostics (recommended in another thread to stop the occasional lag).
Anyone got any ideas?
Now it happend to me, too!
Performed a hard reset on tuesday and everything went finse since than. SMS were automaticly backed up from HTCSense. But 10 Minutes ago all my text massages were gone... They are still on my HTCSense account - but how to restore???
Thats a mess...
Tough luck guys!
I guess I won't be logging in to HTC Sense anytime soon
Tried to restore my SMS with my SMS BackUp programm. Got the notification "Successfully restored 119 items (2663 dups)."
But on my DHD are only the 119 sms...
Seems that there are still some left-overs the massage widget cannot read.
Ideas anyone?
Nobody an idea? or the same problem?

All SMS messages deleted?!

Hey guys...
Got a weird one here... I was using my phone earlier, and had all my sms messages in there. I sent a text about 1:30pm, and all were still there then. I received a phone call at a little after. After the call, put the phone down, and didn't look at it for a couple of hours. About 3.30pm, I went to send a message. In the messages, it was all empty. A bit confused, I restarted phone. Upon restart, still empty. So, sent a text, and then I'm the only message in there?!
So, what gives. How come this all deleted?!
A bit fed up, since the last backup I have dates back about 2 weeks ago... I guess there's no way to get them back. But, how come they would just delete like that?
lovelldr said:
Hey guys...
Got a weird one here... I was using my phone earlier, and had all my sms messages in there. I sent a text about 1:30pm, and all were still there then. I received a phone call at a little after. After the call, put the phone down, and didn't look at it for a couple of hours. About 3.30pm, I went to send a message. In the messages, it was all empty. A bit confused, I restarted phone. Upon restart, still empty. So, sent a text, and then I'm the only message in there?!
So, what gives. How come this all deleted?!
A bit fed up, since the last backup I have dates back about 2 weeks ago... I guess there's no way to get them back. But, how come they would just delete like that?
Click to expand...
Click to collapse
Maybe u wiped it??
Sent from my HTC Vision using XDA App
Other people reported this issue on the Z here and here
It seems no solution or explanation was found for the moment.
So the best is to backup regularly your SMS until a fix is possibly released someday.
Thanks for that missparker... At least it's not just me going crazy...
Now, I'm wondering whether it might be something to do with the htcsense.com website and the syncing?!
I used to be able to get the messages showing on htcsense when I first signed up for it. But then, I had to factory reset the phone. When connecting up to my sense account, I Had all sorts or problems. So, I deleted my sense account, signed up again. After this, they had disabled the messaging etc. But, when I went in to htcsense yesterday, it looked a bit funny (i.e. the locations was apparantly disabled, which I had after I first had problems with it). So my guessing is htc sense deleting all the messages as it synced?!
Also, I got a message when restarting phone saying something like background searching de-activated... Couldn't find this on google?!
Have now set sms backup & restore to do a daily backup... Had that before, but when I ran the latest update, it messed up, so had to run full ruu, and forgot to setup the schedule for backup and restore! More fool me
Not sure that it's got anything to do with htcsense.com.
When it happened on my DZ, I got an FC of the SMS app then when I restarted it all my messages were gone.
Maybe there's some sort of reinitialization that it does if it detects corruption in the messages?
Does anyone know where and in what format the messages are stored?
R.

texting problems, droid x, gb

I got my Droid X at the end of last summer. Not long after I started using Handcent for texting because it had a lot more options. Afterwards (still several months ago) I noticed that the default texting program no longer worked and when I would try to use it Handcent would stop working until I did a battery pull.
Then a few months ago Handcent started causing problems as it would mess up and force close most times that I would receive a picture message. It would require exactly 2 battery pulls, every time no more or less, in order for me to be able to text again. I shrugged it off and dealt with it until now.
Last night I downloaded the gb update and now I essentially cannot text at all. Everything on the phone works fine, until I try texting. I can send one but as soon as I receive one back, it causes Handcent to freeze up and the whole phone freezes until I pull the battery. I have pulled the battery more than 15 times hoping the problem would stop but no luck so far. I also noticed my AOL and school email now pop up error messages and will not sync.
Sorry for the long explanation but I thought explaining the details may be helpful to all of you who are smarter than me at this haha. Any help or suggestions would be GREATLY appreciated as I have no idea what to do and I would prefer to avoid doing a factory reset or deleting Handcent if possible since it has a lot of important messages in it to me.
Thank you thank you thank you!
Handcent doesn't store any of your messages. Unistall and try Gosms instead. It has more features and works better
Messages in Handcent stay there until you delete them, I have several thousand and they can be searched through with the features it has. I could pay to have them backed up I believe but its not worth that. I'm pretty sure I tried Go Sms for one day and thought it was terrible. (Message times would be wrong even after I tried to fix the options for it. Issues with pictures and other stuff) I might install again just to see if it will work at all but I'm having my doubts
No actually Handcent does NOT STORE YOUR MESSAGES. All of your message are stored in the data folder and will not go away unless you manually delete them. Unistalling the application will have absolutely no effect on your messages

Wrong Time-Zone in apps

Hello everyone!
I have a little problem that's persisting since this morning.
The time zone is messed up in some of my apps (like the SMS default app (i tried many other apps, to see if the problem is not from the default one, but it was the same thing) or the facebook messenger app). For example, in my sms app, the messages are messed up, the app shows that the last message sent is a message from yesterday and if I exit from the app and I'm entering again, the last message is another one (even if I just sent a message, that message is not found there). The hour showed in the app at messages is wrong, etc. In facebook messenger app, it says that last seen of a person is like 14 hours ago, and I talked with that person 15 minutes ago.
I tried to fix it in the time zone settings, I checked the automatic time zone, I tried to use the manual version, I tried to use somehow the gps, the mobile data to fix the problem, but nothing fixed it.
What can I do to resolve it?
I have an Samsung Galaxy S6 EDGE Plus.

Messenger after update always states I have unread messages

Has anyone else run into this issue in the past week or so? Soon as I updated to the newest version of Google messenger ah which is now "Android messages" probably to reduce confusion between Facebook messenger, my messages app always says I have unread messages which I do not. I also do not use any other messaging app for texting. I do not even have the Facebook messenger app.
Things I have tried:
Deleting data on messages, fixes it temporarily after a restart but then comes right back.
Uninstalled app, restarted, reinstalled, restarted, still does it.
Tried clicking on every individual text message on each person, doesn't fix it.
Bothers me so much I did a factory reset, put no apps on my phone, disabled any bloat, downloaded Android messages, tried it, still saying I have unread messages.
I have no idea what else to try, from what I have heard on Reddit, many others are experiencing the same problem and no fix for them that they knew of yet.
I'm thinking it must be something with the recent update, obviously that was my first deduction after updating and it happening literally right after with never having problems but I'd figure I would try stuff and see what happens.
BlueForce64 said:
Has anyone else run into this issue in the past week or so? Soon as I updated to the newest version of Google messenger ah which is now "Android messages" probably to reduce confusion between Facebook messenger, my messages app always says I have unread messages which I do not. I also do not use any other messaging app for texting. I do not even have the Facebook messenger app.
Things I have tried:
Deleting data on messages, fixes it temporarily after a restart but then comes right back.
Uninstalled app, restarted, reinstalled, restarted, still does it.
Tried clicking on every individual text message on each person, doesn't fix it.
Bothers me so much I did a factory reset, put no apps on my phone, disabled any bloat, downloaded Android messages, tried it, still saying I have unread messages.
I have no idea what else to try, from what I have heard on Reddit, many others are experiencing the same problem and no fix for them that they knew of yet.
I'm thinking it must be something with the recent update, obviously that was my first deduction after updating and it happening literally right after with never having problems but I'd figure I would try stuff and see what happens.
Click to expand...
Click to collapse
Any updates? My wife's ZF is experiencing the same thing. I noticed it on my own device a few days ago, but, since I run Action Launcher, I just turned off notification badges.
Had same exact issue but fixed it
Yes I've had this same issue since the update and it turned out to be related to Verizon Messages app. I opened Verizon Messages, opened each "unread" thread then I closed the app and disabled it. No issues since then with the notification bug in Android Messages. Also I made Verizon Messages the default messenger temporarily while I did the above and then afterward I switched it back to Android Messages
I followed almost the exact same steps, except for making it the default messenger. I'll try it again today and see if it works. Thanks!
Marine034189 said:
Yes I've had this same issue since the update and it turned out to be related to Verizon Messages app. I opened Verizon Messages, opened each "unread" thread then I closed the app and disabled it. No issues since then with the notification bug in Android Messages. Also I made Verizon Messages the default messenger temporarily while I did the above and then afterward I switched it back to Android Messages
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Click to collapse
Hmmm, this also did not work for me. I did make it my default messenger while I read the messages then went to disable and force stop it. I tried many variations of enabling and disabling the app too like blocking notifications, turning off system control, denying all permissions, nothing seems to work. I guess we'll just have to wait for an official fix it seems.
Same here. My wife's has been doing this for the past week. Mine just received the push today for it so now mine is doing it. Hopefully they resolve the issue soon.
Ugh same here again..
Yeah it's happening again now on mine so it does indeed look like we will have to wait for an official fix :-/ I think I might just download an older version apk until they are able to push a fix out for it
Same problem here. Uninstalled and rebooted. Did not install update. Works fine. Will wait for next update release before trying update again.
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