My Verizon S8's microphone has recently developed heavy static and noise whenever making phone calls and voice recording. My voice is barely audible. This seems to have happened after upgrading to Pie. It was working perfectly fine before, and I didn't install any new apps. The only changes I made was upgrade to Pie and switch out my Google Fi sim card for the Verizon one. I tried rebooting in safe mode, wiping cache, restoring network settings and nothing has helped. Does anyone know a solution to this or know what could've caused this? Thanks in advance.
Related
Wonder anyone got this problem, make outgoing call or incoming call, no voice from internal speaker. But if I press "Speaker On" during call I can hear the voice of the other party.
Playing music song playback sound ok, only during call conversations , both outgoing & incoming, I can't hear any sound unless I turn the speaker-phone on.
seems there is a problem in the phone speaker, though the main speaker is working properly.
Tried hard reset and also changed the SIM, but to no avail.
Any advice? Thanks.
Balendra
My problem has been solved. I had created a backup of my system with SPB backup and it restored my phone back.
I think the problem arose after installing oldSAP speaker phone, which routed the incoming and outgoing call audio via speakerphone.
However, I cant understand that if it was a software problem, why could'nt it be solved by Hard reset.
Any suggestions ?
Same Problem
hello guys !
I have the same problem. I Tried hard reset and also backup my system and nothing...What's this?
Any advice? Thanks.
Sony Ericsson Xperia
I also have this phone and i cant hear anybody during a call, i have tried resetting the phone, but still the same problem, if anybody knows a way to resolve this please let me knows i really like this phone
balendra68 said:
My problem has been solved. I had created a backup of my system with SPB backup and it restored my phone back.
I think the problem arose after installing oldSAP speaker phone, which routed the incoming and outgoing call audio via speakerphone.
However, I cant understand that if it was a software problem, why could'nt it be solved by Hard reset.
Any suggestions ?
Click to expand...
Click to collapse
My problem with the phone speakers resurfaced, sometimes they behaved and sometimes did'nt, thereby forcing me to turn the speakerphone on for listening to calls.
I finally took my phone to a nearby Mobile Repair Shop. The mechanic told me that it was a common problem in most phones and the only way out was to change the phone speakers. The speakers available were Chinese ones for Rs 150 and what he called original ones for Rs 300. I opted for the latter and he replaced the speakers within 5 minutes, whether he changed the speakers or just refittted the Originals after cleaning? I do'nt know. However, problem solved since then.
I have same problem for about 5months which was described in the first post, and can't solve this problem...any help?
I am also facing the exact problem!!! It was working fine until I accidently did the factory reset... now I have installlllled OS many times with diff vrs. & from stock to diff customized roms but the problem still persists!!!! wondering wat happened!!
Randomly when I make calls or receive calls I have no sound. I can't hear them and they can't hear me. Rebooting the phone will fix the issue for a short while. I have been able to reproduce this by connecting to my cars blue tooth and making a call. The 1st call works however all calls after the first call I have no sound again. When the phone in the no sound state (Phone Call) Bluetooth media still works just no sound while in a call. The speakers work because I can play music and the mic still works because I can still record sound. This issue seams to be related to the phone app its self???
My phone is a Samsung S4 (AT&T) with Android 4.4.2 (Rooted via Towelroot) with SuperSU by chain-fire installed.
Here is some of the trouble shooting I have already done.
1. Factory Rest the Phone via Stock Recovery (Still can reproduce the issue)
2. Played around with various settings i.e. Google Now Bluetooth options. Un-paired all Bluetooth devices and then re-paired one to try (Still having same issue)
3. Cleaned out all app cache (Still having same issue)
4. Re-installed pre-installed apps that I removed once rooted.
Long story short, this one has be baffled. The only thing that fixes the issue is re-starting the phone.
Thanks in advance for any assistance
AG007
Same Problem Here, I may have figured it out:
After I rooted I used some apps to auto kill some running, supposedly non-essential apps. This caused my phone call problems, same exact issue as you're having. A reboot fixed it for me as well. I will let you know if it happens again without closing any apps.......
Hello All
I bought myself an Asus Zenfone 2 Laser Ze550KL a couple of weeks back.
An overall good phone. But I am facing an irritating issue.
The phone's microphone does not work from some point onwards. Once this happens, when attending(or making) a call, the other person wont be able to hear me.
I am not sure whether its a hardware issue or a software issue. Because once I restart the phone everything is perfect once again. After maybe a couple of calls, the problem resurfaces.
I read in multiple forums of this issue (even in Zentalk) , but nobody has a clean solution. Some of the solutions were -to disable Ok Google Detection, to enable call recording, to switch to loudspeaker, to reboot the phone and so on.
Enabling loud speaker works for me. When I realize the other person cannot hear me, I switch to loud speaker and then he is able to hear me.
Did anybody come across this issue? Is it a software issue? Any help/ideas/suggestions would be nice.
I am hoping its a software bug which will be hopefully fixed in the next system update or so.
Thanks
Hmm that's an odd one I can tell you that I have call recording enabled on a ze551kl and haven't had this issue, but I'm not sure if its specific to the 550 or not. I haven't actually recorded any of my calls, it just pops up and asks me if I want to every time and I tap cancel.
Sent from my ASUS_Z00TD using Tapatalk
CKtheProblem said:
Hmm that's an odd one I can tell you that I have call recording enabled on a ze551kl and haven't had this issue, but I'm not sure if its specific to the 550 or not. I haven't actually recorded any of my calls, it just pops up and asks me if I want to every time and I tap cancel.
Sent from my ASUS_Z00TD using Tapatalk
Click to expand...
Click to collapse
Its not about recording calls.. Its about the recipient not hearing me. The microphone is what is bothering me. I doubt the issue is with the noise cancellation of microphones. Perhaps cancelling more than noise.
When I reboot the phone, everything starts working normally. After a few calls the problem returns, the recipient not hearing me!.
The temporary fix for me is switching to loud speaker. I dont know why, but the mic starts working when in loud speaker. The moment i switch it back to handson, the recipient is again not able to hear me.
Read a few forums in zentalk reporting the same issue
www(dot)asus.com/zentalk/forum.php?mod=viewthread&tid=14486
I am seriously hoping it is a software bug which would be fixed in the next update or so.
I tried the hardware test which behaves differently when the problem occurs and when it is problem free.
The hardware test is perfect if i test the mic just after reboot and when everything is normal.
But once i find out that the recipient is unable to hear me (after maybe a couple of calls/days after the reboot) , i did the hardware test again and certainly was different. A buzz at all times with my voice being completely muffled. Something to do with the noise cancellation mic i believe.
I have tried disabling OK Google Detection.
I have tried enabling call recording.
I have tried reseting factory settings , clear wipe partitions etc.
I have tried enabling dialer pad tones (Dont know why this was marked as a solution in some forums)
But all of the above was not a solution for me. Switching to loudspeaker works. And rebooting the phone (which is irritating during important calls) also works.
Any help would be nice.
[email protected] said:
Its not about recording calls.. Its about the recipient not hearing me. The microphone is what is bothering me. I doubt the issue is with the noise cancellation of microphones. Perhaps cancelling more than noise.
When I reboot the phone, everything starts working normally. After a few calls the problem returns, the recipient not hearing me!.
The temporary fix for me is switching to loud speaker. I dont know why, but the mic starts working when in loud speaker. The moment i switch it back to handson, the recipient is again not able to hear me.
Read a few forums in zentalk reporting the same issue
www(dot)asus.com/zentalk/forum.php?mod=viewthread&tid=14486
I am seriously hoping it is a software bug which would be fixed in the next update or so.
I tried the hardware test which behaves differently when the problem occurs and when it is problem free.
The hardware test is perfect if i test the mic just after reboot and when everything is normal.
But once i find out that the recipient is unable to hear me (after maybe a couple of calls/days after the reboot) , i did the hardware test again and certainly was different. A buzz at all times with my voice being completely muffled. Something to do with the noise cancellation mic i believe.
I have tried disabling OK Google Detection.
I have tried enabling call recording.
I have tried reseting factory settings , clear wipe partitions etc.
I have tried enabling dialer pad tones (Dont know why this was marked as a solution in some forums)
But all of the above was not a solution for me. Switching to loudspeaker works. And rebooting the phone (which is irritating during important calls) also works.
Any help would be nice.
Click to expand...
Click to collapse
To OP,
This is for most of the guys. It's a software issue, dont worry, Just update to latest update. Which happened to me the same, and solved when i updated some random OTA update fix by asus. So the current version on my phone now is LRX22G.WW_user_1.15.40.639_20151029044030520_201505210103
[email protected] said:
Its not about recording calls.. Its about the recipient not hearing me. The microphone is what is bothering me. I doubt the issue is with the noise cancellation of microphones. Perhaps cancelling more than noise.
When I reboot the phone, everything starts working normally. After a few calls the problem returns, the recipient not hearing me!.
The temporary fix for me is switching to loud speaker. I dont know why, but the mic starts working when in loud speaker. The moment i switch it back to handson, the recipient is again not able to hear me.
Read a few forums in zentalk reporting the same issue
www(dot)asus.com/zentalk/forum.php?mod=viewthread&tid=14486
I am seriously hoping it is a software bug which would be fixed in the next update or so.
I tried the hardware test which behaves differently when the problem occurs and when it is problem free.
The hardware test is perfect if i test the mic just after reboot and when everything is normal.
But once i find out that the recipient is unable to hear me (after maybe a couple of calls/days after the reboot) , i did the hardware test again and certainly was different. A buzz at all times with my voice being completely muffled. Something to do with the noise cancellation mic i believe.
I have tried disabling OK Google Detection.
I have tried enabling call recording.
I have tried reseting factory settings , clear wipe partitions etc.
I have tried enabling dialer pad tones (Dont know why this was marked as a solution in some forums)
But all of the above was not a solution for me. Switching to loudspeaker works. And rebooting the phone (which is irritating during important calls) also works.
Any help would be nice.
Click to expand...
Click to collapse
Hi I too have this same issue. I believe it is a faulty model from Asus! I had serviced my mobile last month and the Subboard assembly has been completely changed by those people but still I face the same issue. . Hope I will throw away this bulsh**t soon. Asus not willing for replacement too I argued so many times which is just waste of time. Totally a waste of money and time.
Microphone issue
I am also having same problem once restarted phone is all fine...should i replace phone ??
Bought just 2 days back
Solution
Since you apply this solution the error has not returned to flicks: I cannot post the youtube link, but search the title: Solved: Asus Zenphone 2e mic problem by Jack Scorpion.
I have the same device with the same problem! It was neglible before, and it happened very rarely. But recently it had become worse and that thing happened to all the calls. Switching to loudspeaker works (loudspeaker mode disables the bottom mic and switches to top mic). I reset the device to factory settings (that thing wiped the internal memory too!) and since then, i haven't updated the 'ASUS Calling Screen' from the play store and everything works fine atleast till now.
hai friend try (ASUS ZenFone 2 Laser=ZE550KL (Z00L) software Image: 1.17.40.1234 for WW SKU only) this firmware from asus site or try system update form your mobile. thats old version runing firmware running on your mobile so thats a software problem. this a network issue in that old version asus team doing always best i am also have same problem in past month but my current update installed after working fine. so don worry friends
[email protected] said:
Its not about recording calls.. Its about the recipient not hearing me. The microphone is what is bothering me. I doubt the issue is with the noise cancellation of microphones. Perhaps cancelling more than noise.
When I reboot the phone, everything starts working normally. After a few calls the problem returns, the recipient not hearing me!.
The temporary fix for me is switching to loud speaker. I dont know why, but the mic starts working when in loud speaker. The moment i switch it back to handson, the recipient is again not able to hear me.
Read a few forums in zentalk reporting the same issue
www(dot)asus.com/zentalk/forum.php?mod=viewthread&tid=14486
I am seriously hoping it is a software bug which would be fixed in the next update or so.
I tried the hardware test which behaves differently when the problem occurs and when it is problem free.
The hardware test is perfect if i test the mic just after reboot and when everything is normal.
But once i find out that the recipient is unable to hear me (after maybe a couple of calls/days after the reboot) , i did the hardware test again and certainly was different. A buzz at all times with my voice being completely muffled. Something to do with the noise cancellation mic i believe.
I have tried disabling OK Google Detection.
I have tried enabling call recording.
I have tried reseting factory settings , clear wipe partitions etc.
I have tried enabling dialer pad tones (Dont know why this was marked as a solution in some forums)
But all of the above was not a solution for me. Switching to loudspeaker works. And rebooting the phone (which is irritating during important calls) also works.
Any help would be nice.
Click to expand...
Click to collapse
Try disabling Audio Wizard app
I am also facing same problem. Suddenly the mic of my asus fails to work.
Solution
There is solution. Please post it on another forums after you will check it.
Just hold your phone in your hand in position, which will make sound to reflect directly into your voice microphone. This way you will make a difference in signal between voice and noise cancellation microphone. That's how voice cancellation technology works. I have got this result after one week of search for any effective solution. And did not find any useful info. So I have find a solution after some experiments.
Please post it to another forums if it will solve your problem.
Hi folks,
I'm kinda new to the Mod community. A few days ago I successfully flashed to LineageOS 17.1 to receive security patches and get rid of the google services. Phone runs smoothly and nicely. Now there is just one annoying issue: Whenever I activate the loudspeaker in a voice call the call receiver doesn't understand me anymore. It seems like the microphone gets super silent. This happens in apps like Threema and WhatsApp.
Regular calls and voice recording work without any issues.
What have I tried so far to solve the issue:
Editing build.prop with commands I found on the internet
Activating different sound fixes using Magisk modules
Re-installing chat apps
Am I the only one with this problem? Do you have any other suggestions?
Greetings,
O.
Owei1337 said:
Hi folks,
I'm kinda new to the Mod community. A few days ago I successfully flashed to LineageOS 17.1 to receive security patches and get rid of the google services. Phone runs smoothly and nicely. Now there is just one annoying issue: Whenever I activate the loudspeaker in a voice call the call receiver doesn't understand me anymore. It seems like the microphone gets super silent. This happens in apps like Threema and WhatsApp.
Regular calls and voice recording work without any issues.
What have I tried so far to solve the issue:
Editing build.prop with commands I found on the internet
Activating different sound fixes using Magisk modules
Re-installing chat apps
Am I the only one with this problem? Do you have any other suggestions?
Greetings,
O.
Click to expand...
Click to collapse
I've noticed this issue when downloading or using the google dialer app. If I use the android default dialer there is no issue.. Let me know if you found a fix in the end.
Sent from my PH-1 using Tapatalk
same issue in Lineageos 17.1
Hi,
I have same microphone issues in phone calls and voice calls in whatsapp. This also happens during a video recording in Essential camera or Gcam app.
But the sound of the microphone is good in the tape recorder application included with lineageos.
This is a bug that the essential team had fixed but which is present in lineageos since android 10.
Please report issue on https://gitlab.com/LineageOS/issues/android/-/issues/2209#note_378544829 , this will allow the information to be passed to lineageos developers.
Thanks
Still no fix? Microphone on loudspeaker still doesn't work at all in voice chat apps like WhatsApp. Also the microphone quality without loudspeaker is very underwhelming. Call partner are complaining constantly
Do we know how the Essential devs fixed the problem after android 10 update?
bump...
still with problems :C
I've tweaked around with several XML-files. Still no fix for me. Voice calls (WhatsApp, Telegram, ...) with loudspeaker on are still not working.
In the meantime several other people out there confirmed the error on GitLab:
https://gitlab.com/LineageOS/issues/android/-/issues/2209
But it seems like the critical mass is not yet reached
I've loudspeaker but work weird, microphone don't work or work very low, my problem is mainly can't lower the volume on videocall.
Could this problem be something out of lineageos? Like something missing of base ph1 system?
I've been having this problem since pretty much forever but I've finally decided to ask for advice here. My call quality is rather terrible in the sense that frequently the voice of the person calling me will drop out or get somewhat distorted while they hear me just fine. This is really annoying as it just kills the flow of the conversation. I do not use VoLTE or wifi calling and have both of these options disabled. It's a used phone which was sim unlocked via the T-Mobile unlocker app and connects just fine to my Belgian operator. Likewise the phone indicates a good signal reception. Issues with the speaker are ruled out as the issue remains when calling through headphones.
A possible relevant symptom is that when I try to call someone it takes an unusual long time before the phone starts dialing (the sound effect). When I call with my LG G4 it starts dialing pretty much instantly. I made a program in Tasker that forces the phone to use 2g/3g while the mobile internet is off (I only turn it on when I need it) and in this case when I try to call it does start dialing immediately. However the issues regarding the call quality persist.
The phone came to me with Android Nougat installed. I have a faint memory that while on Nougat the calls were somewhat fine but after the update to Oreo it started having issues. So far I've tried re-flashing my modem partition with the modem partition from Nougat 10p but to no avail. I'm thinking about flashing back to Nougat though before I go through the trouble I wanted to see if anyone else has better ideas or possible helpful information.