Hi guys, so I have a Galaxy S10+ for like 2 months now and the problem is that I have these little visible specks on the front and rear camera covers of the phone. They don't interfere with the quality of the images taken but it bothers me because I thought that the phone was supposed to be IP68 water and dust resistant. Can the phone still be returned to where I bought it? And is it still under warranty?
I live in the Philippines and I got the Prism Green version.
JC1715962 said:
Hi guys, so I have a Galaxy S10+ for like 2 months now and the problem is that I have these little visible specks on the front and rear camera covers of the phone. They don't interfere with the quality of the images taken but it bothers me because I thought that the phone was supposed to be IP68 water and dust resistant. Can the phone still be returned to where I bought it? And is it still under warranty?
I live in the Philippines and I got the Prism Green version.
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The question I'd be asking myself is, would I want some tech tearing apart my device to remove dust or not. Not unless they will swap it out for another unit.
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My S8 had dust in front and rear camera lens as well but only after servicing.. two times repaired.. first time it had fingerprint mark on rear camera glass and dust specks on both front and rear camera glass. Second time they cleaned the fingerprint mark but still the dust speck was there when they returned it to me. Also, there was adhesive sticky sounds coming from my s8 when I pressed it on right side. They said it is not possible for them to create a factory like scenario to do a supertight sealing under vaccum and dustfree conditions but ensured that my phone will stay dustproof and waterproof after repair.
My iPhone X came out of the box with scratches and scuffs on the metal frame + dust specks inside both rear and front glass.
My s10+ luckily didnt had any dust specks inside either of the camera glass but had a minor scratch on the backside (seemed to be due to dust) inside the box or during manufacturing. They didnt had any return or refund policy so had to accept it.
Related
Hi, I dropped the tytn to the floor, which usually doesn't affect it, but this time the plastic lens cracked. Which I guess the the warranty doesn't cover.
Any brilliant ideas on how to fix this?
I've buyed only Touch Screen lens
and not the entire display, I've open the PDA and changed the broken one.
It costs only 15 $. The only problem for you is the Warranty.
Mine broke as well. I took a new CD or DVD case and made a new one. Since it is polycarbonate it won't brake so far but scratch sensitive
edit: it was the rear camera but it should also work on the front cam
Where did you buy a new lens? How did you make a new one?
Just cut it out from a CD case and and file it to a round form.
I have lots of dust underneath the rear view camera's lens. It showed up spontaneously today during heavy use of the camera and walking around, and never occurred before I sent it in to Samsung. Is it easy to tear down the tab and air dust under the glass?
dibblebill said:
I have lots of dust underneath the rear view camera's lens. It showed up spontaneously today during heavy use of the camera and walking around, and never occurred before I sent it in to Samsung. Is it easy to tear down the tab and air dust under the glass?
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Just call Samsung and demand a new tablet or a refund considering the ordeal you've already gone through with this thing. Don't take it apart yourself because then you are just throwing your warranty out the window (A warranty you obviously need since your touchscreen doesn't even work properly).
Anyone using the phone without a case/cover?? Worried about the camera lens getting scratched since the lens is flush with the battery cover and touches whatever surface you lay the phone down on.
Who is using the phone without any case or cover?
How long have you had it without a case/cover?
Has your camera lens gotten scratched?
Thanks in advance for any insight you might give!!
I have the SView wireless charging cover the camera is recessed about 1/16" from the battery cover.
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pete2275 said:
Anyone using the phone without a case/cover?? Worried about the camera lens getting scratched since the lens is flush with the battery cover and touches whatever surface you lay the phone down on.
Who is using the phone without any case or cover?
How long have you had it without a case/cover?
Has your camera lens gotten scratched?
Thanks in advance for any insight you might give!!
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I've had my GS4 caseless for a year now. The silver ring around the camera area seems to have taken all of the scratches. I can't find any scratches on the clear plastic that covers the camera module. To be fair, I'm pretty careful with my electronics. The worst I do is put my phone down on my wood desk. But it does seem that the ring around the camera module does a fairly good job of protecting it from scratches considering it's completely scratched up. I'm not sure if you'd even notice a problem in photos if the plastic cover got scratched since it's not part of the camera optics.
I may be the only one that did not know this, but I thought that I would mention it just in case. There is a protective film on the Note 4 rear camera. In my case, I did not see it while using the camera for over 2 weeks. The film is hard to peel off because the edges of the film are inside the frame and it is very hard to get your fingernail under it. I was not really sure if the film was there or not. I tilted the back so that the light glare was shown. I noticed that the surface of the camera was not shiny and there were tiny scratches on it. After picking at it with my fingernail, it finally peeled off and all is well.
It has a hole in it so it doesn't actually cover the lens. I'm not sure what purpose it serves, but I've left mine in place.
Yes, I see it now. Obviously does not affect picture quality. I had peeled all the other film off the camera so this is just the last.
Is there a place where we can order replacement film?
I just left mine there. No idea what its for.
That little guy...
It's there to protect the camera lens. You can keep it on since it doesn't interfere with the lens but it's intended to be removed like the rest of the protective film.
Lol. This has been on every Galaxy phone I've bought. It's just the shipping plastic like around the sides of the phone lmao ? ? ?
So I've been using this LS993 which is the Sprint version, for about 3 days now. It looks like the lens that covers both rear cameras is all scratched up. I ordered a case for the phone but it's not arriving untill tomorrow. I believe a case would have prevented this from happening but too late now. Do you think Sprint would exchange for a new one, or do you think LG would do anything about it? Thanks for any input.
They will not exchange for a new one unless you claim a manufacturer defect or something. FWIW, case would have probably done little to prevent that as almost all cases I've seen don't cover the camera. Maybe offered some protection by raising whatever could be rubbing against the lens off the phone a bit. But against sand or keys it's no match. The camera is Gorilla Glass 4 I believe, but just goes to show you that it can still be scratched.
I have cut out and placed an old screen protector over my cameras to prevent exactly this. With the camera being flush to the phone, there's no protection.
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Are you sure there is no sticker on the lens that you need to remove?
Pretty sure there isn't. I've picked at the edges with no luck. I can't believe the glass would scratch that easily though. It had to have been from just setting the phone down on the table or kitchen counter.
bowhunt2005 said:
Pretty sure there isn't. I've picked at the edges with no luck. I can't believe the glass would scratch that easily though. It had to have been from just setting the phone down on the table or kitchen counter.
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Granite will scratch it. There's a durability test out there that mentions this...
I ordered a case before I even got my phone. Helps with gripping when taking shots and it won't slip out of the hand as easily...
Mine is 5 days old and also all scratched up. It has been in a case from the 1st hour. It seems that even rubbing it with a cotton shirt seems to scratch it even more. I'm going to asking for a replacement or possibly switching to the S8. This is a defect!!
Have you guys seen this?
https://www.reddit.com/r/lgg6/comments/64h13y/how_to_fix_camera_scratches/
Someone's claiming that the glass itself isn't what's scratched but rather a coating that comes off.
Obscure Reference said:
Have you guys seen this?
https://www.reddit.com/r/lgg6/comments/64h13y/how_to_fix_camera_scratches/
Someone's claiming that the glass itself isn't what's scratched but rather a coating that comes off.
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Yes the same person posted on XDA
https://forum.xda-developers.com/lg-g6/how-to/camera-lens-scratches-t3587051/page2
maruichan said:
Yes the same person posted on XDA
https://forum.xda-developers.com/lg-g6/how-to/camera-lens-scratches-t3587051/page2
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Saw that after I posted.
I just bought a g6 and had the same issue. I had a screen protector from thebforst minute I got it but it scratched anyway on the rear camera lens. I thought maybe there was a plastic film protecting the lens but couldn't pull anything off. I then returmed into trouble and got another one and the same exact thing happened??? I have not been near the beach or anything so I'm not sure where the scratches came from? So I'm temporarily using a film screen protector to protect it until I figure out what the deal is with this rear glass. I was a le to chat with only and she did say there was a film on the rear camera lens but again when I tried to pick the corners nothing happened. I really dont known what to think because if I take it back to T-Mobile they will think I'm nuts. But this does cause an issue with the camera. The pics get a bad, bad flare for night pics with street lamps. When the lens is clear the flare doesnt happen. What do we do? I will try and call lg again but the people in the phone arent technical. I kmow I read the post where he says there is a coating that you buff off but should that coating be there? I dont want to ship it to lg because I need a phone for work plus they repair centers never tell you what they did to fix it? Is there a film? If there is Jerry rig didnt mention it on his testing. How can we confirm what the true issue is? For 650 I better get camera quality I expect for that kind of money. I dont want to give it back because I dont want a big bezeled phone, plus I dont like Samsung or apple. The only phone to get is the oneplus3t but they are rolling out the one plus 5 in a month and that will be bezeless. I feel screwed
Same issue here. Multiple G6 handsets including mine and my manager's. All with scratches. Almost all had cases. I am very careful with my device. Seems that if you just look at it wrong it scratches.
Other than polishing the coating off the lens as someone else here has done, you can cover the lens with a lens protector until they come out with a tempered glass version. Several have deduced it is the coating that is getting scratched, not the glass.
Currently I am using the Nillkin H+PRO since it was the only thing available at the time. I reviewed it here and it has pictures... comes with a tempered glass screen protector for front, two camera lens matte protectors and installation kit.
https://forum.xda-developers.com/showpost.php?p=71921533&postcount=50
I highly suggest to do this until you either you decide to polish, purchase tempered glass protection, etc. No reason to allow it to get worse. I think once a tempered glass protection comes out for the camera lens I will be good to go.