I have lots of dust underneath the rear view camera's lens. It showed up spontaneously today during heavy use of the camera and walking around, and never occurred before I sent it in to Samsung. Is it easy to tear down the tab and air dust under the glass?
dibblebill said:
I have lots of dust underneath the rear view camera's lens. It showed up spontaneously today during heavy use of the camera and walking around, and never occurred before I sent it in to Samsung. Is it easy to tear down the tab and air dust under the glass?
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Just call Samsung and demand a new tablet or a refund considering the ordeal you've already gone through with this thing. Don't take it apart yourself because then you are just throwing your warranty out the window (A warranty you obviously need since your touchscreen doesn't even work properly).
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EDIT: I'm not talking about the battery cover. I'm talking about the glass (when you remove the cover) that covers the lens.
I don't know how this happened, probably a pencil in my pocket, but the glass that protected the camera sensor broke. It can't focus anymore without the lens.
Anyone know where I can buy a replacement?
Falcon11 said:
I don't know how this happened, probably a pencil in my pocket, but the glass that protected the camera sensor broke. It can't focus anymore without the lens.
Anyone know where I can buy a replacement?
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Pretty sure it doesn't matter, considering I can take the back of my phone off and it'll focus. It's just a little thin piece of plastic to protect the camera.
There's no real lens involved.
Falcon11 said:
I don't know how this happened, probably a pencil in my pocket, but the glass that protected the camera sensor broke. It can't focus anymore without the lens.
Anyone know where I can buy a replacement?
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Call HTC and ask for a replacement battery cover. When they ask why, tell them your battery cover squeaks a lot and doesn't fit correctly.
I got a new one for free.. fixed my squeak problem too.
Was gonna say, I couldn't focus mine lately, then i realised I had touch to focus on (latest CM6 nightlies include it) so I had to touch the screen to focus it then take the pic, if you know it's the glass then ignore me...
I'm not talking about the battery cover. I'm talking about the glass (when you remove the cover) that covers the lens.
Same thing happened to me
anyone know how to order a new one?
Hmm, if you're talking about the square glass piece under the battery cover, it looks to me like its just a thin layer of plain glass, like a slide cover for a microscope. But under it you can see there seems to be an actual convex lens which most likey works with another internal lens. If you cant get focus im betting it because something pressed hard enough that it damaged the aperture or an internal lens. You prob need to send it back for repair. Im guessing your aperture is f'ed though.
tr.slate said:
Hmm, if you're talking about the square glass piece under the battery cover, it looks to me like its just a thin layer of plain glass, like a slide cover for a microscope. But under it you can see there seems to be an actual convex lens which most likey works with another internal lens. If you cant get focus im betting it because something pressed hard enough that it damaged the aperture or an internal lens. You prob need to send it back for repair. Im guessing your aperture is f'ed though.
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Same thing happened to me. Just remove it and you'll be fine. I'm not sure what its function is though, but I believe all HTC lens use the same cover, so you can probably find a broken G1 or something and switch it from there. If you decide to do that, be very careful when you remove it, as it's very fragile.
http://cgi.ebay.com/Flex-cable-ribb...663801?pt=PDA_Accessories&hash=item27b6817c39
Get one of these and install it. Problem solved.
Though I'm not sure how you managed to break the glass behind your battery cover
Anyone using the phone without a case/cover?? Worried about the camera lens getting scratched since the lens is flush with the battery cover and touches whatever surface you lay the phone down on.
Who is using the phone without any case or cover?
How long have you had it without a case/cover?
Has your camera lens gotten scratched?
Thanks in advance for any insight you might give!!
I have the SView wireless charging cover the camera is recessed about 1/16" from the battery cover.
Sent from my SAMSUNG-SGH-I337 using Tapatalk
pete2275 said:
Anyone using the phone without a case/cover?? Worried about the camera lens getting scratched since the lens is flush with the battery cover and touches whatever surface you lay the phone down on.
Who is using the phone without any case or cover?
How long have you had it without a case/cover?
Has your camera lens gotten scratched?
Thanks in advance for any insight you might give!!
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I've had my GS4 caseless for a year now. The silver ring around the camera area seems to have taken all of the scratches. I can't find any scratches on the clear plastic that covers the camera module. To be fair, I'm pretty careful with my electronics. The worst I do is put my phone down on my wood desk. But it does seem that the ring around the camera module does a fairly good job of protecting it from scratches considering it's completely scratched up. I'm not sure if you'd even notice a problem in photos if the plastic cover got scratched since it's not part of the camera optics.
So I've been using this LS993 which is the Sprint version, for about 3 days now. It looks like the lens that covers both rear cameras is all scratched up. I ordered a case for the phone but it's not arriving untill tomorrow. I believe a case would have prevented this from happening but too late now. Do you think Sprint would exchange for a new one, or do you think LG would do anything about it? Thanks for any input.
They will not exchange for a new one unless you claim a manufacturer defect or something. FWIW, case would have probably done little to prevent that as almost all cases I've seen don't cover the camera. Maybe offered some protection by raising whatever could be rubbing against the lens off the phone a bit. But against sand or keys it's no match. The camera is Gorilla Glass 4 I believe, but just goes to show you that it can still be scratched.
I have cut out and placed an old screen protector over my cameras to prevent exactly this. With the camera being flush to the phone, there's no protection.
Sent from my LG-H830 using Tapatalk
Are you sure there is no sticker on the lens that you need to remove?
Pretty sure there isn't. I've picked at the edges with no luck. I can't believe the glass would scratch that easily though. It had to have been from just setting the phone down on the table or kitchen counter.
bowhunt2005 said:
Pretty sure there isn't. I've picked at the edges with no luck. I can't believe the glass would scratch that easily though. It had to have been from just setting the phone down on the table or kitchen counter.
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Granite will scratch it. There's a durability test out there that mentions this...
I ordered a case before I even got my phone. Helps with gripping when taking shots and it won't slip out of the hand as easily...
Mine is 5 days old and also all scratched up. It has been in a case from the 1st hour. It seems that even rubbing it with a cotton shirt seems to scratch it even more. I'm going to asking for a replacement or possibly switching to the S8. This is a defect!!
Have you guys seen this?
https://www.reddit.com/r/lgg6/comments/64h13y/how_to_fix_camera_scratches/
Someone's claiming that the glass itself isn't what's scratched but rather a coating that comes off.
Obscure Reference said:
Have you guys seen this?
https://www.reddit.com/r/lgg6/comments/64h13y/how_to_fix_camera_scratches/
Someone's claiming that the glass itself isn't what's scratched but rather a coating that comes off.
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Yes the same person posted on XDA
https://forum.xda-developers.com/lg-g6/how-to/camera-lens-scratches-t3587051/page2
maruichan said:
Yes the same person posted on XDA
https://forum.xda-developers.com/lg-g6/how-to/camera-lens-scratches-t3587051/page2
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Saw that after I posted.
I just bought a g6 and had the same issue. I had a screen protector from thebforst minute I got it but it scratched anyway on the rear camera lens. I thought maybe there was a plastic film protecting the lens but couldn't pull anything off. I then returmed into trouble and got another one and the same exact thing happened??? I have not been near the beach or anything so I'm not sure where the scratches came from? So I'm temporarily using a film screen protector to protect it until I figure out what the deal is with this rear glass. I was a le to chat with only and she did say there was a film on the rear camera lens but again when I tried to pick the corners nothing happened. I really dont known what to think because if I take it back to T-Mobile they will think I'm nuts. But this does cause an issue with the camera. The pics get a bad, bad flare for night pics with street lamps. When the lens is clear the flare doesnt happen. What do we do? I will try and call lg again but the people in the phone arent technical. I kmow I read the post where he says there is a coating that you buff off but should that coating be there? I dont want to ship it to lg because I need a phone for work plus they repair centers never tell you what they did to fix it? Is there a film? If there is Jerry rig didnt mention it on his testing. How can we confirm what the true issue is? For 650 I better get camera quality I expect for that kind of money. I dont want to give it back because I dont want a big bezeled phone, plus I dont like Samsung or apple. The only phone to get is the oneplus3t but they are rolling out the one plus 5 in a month and that will be bezeless. I feel screwed
Same issue here. Multiple G6 handsets including mine and my manager's. All with scratches. Almost all had cases. I am very careful with my device. Seems that if you just look at it wrong it scratches.
Other than polishing the coating off the lens as someone else here has done, you can cover the lens with a lens protector until they come out with a tempered glass version. Several have deduced it is the coating that is getting scratched, not the glass.
Currently I am using the Nillkin H+PRO since it was the only thing available at the time. I reviewed it here and it has pictures... comes with a tempered glass screen protector for front, two camera lens matte protectors and installation kit.
https://forum.xda-developers.com/showpost.php?p=71921533&postcount=50
I highly suggest to do this until you either you decide to polish, purchase tempered glass protection, etc. No reason to allow it to get worse. I think once a tempered glass protection comes out for the camera lens I will be good to go.
Hi guys, so I have a Galaxy S10+ for like 2 months now and the problem is that I have these little visible specks on the front and rear camera covers of the phone. They don't interfere with the quality of the images taken but it bothers me because I thought that the phone was supposed to be IP68 water and dust resistant. Can the phone still be returned to where I bought it? And is it still under warranty?
I live in the Philippines and I got the Prism Green version.
JC1715962 said:
Hi guys, so I have a Galaxy S10+ for like 2 months now and the problem is that I have these little visible specks on the front and rear camera covers of the phone. They don't interfere with the quality of the images taken but it bothers me because I thought that the phone was supposed to be IP68 water and dust resistant. Can the phone still be returned to where I bought it? And is it still under warranty?
I live in the Philippines and I got the Prism Green version.
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The question I'd be asking myself is, would I want some tech tearing apart my device to remove dust or not. Not unless they will swap it out for another unit.
Sent from my SM-G975U using Tapatalk
My S8 had dust in front and rear camera lens as well but only after servicing.. two times repaired.. first time it had fingerprint mark on rear camera glass and dust specks on both front and rear camera glass. Second time they cleaned the fingerprint mark but still the dust speck was there when they returned it to me. Also, there was adhesive sticky sounds coming from my s8 when I pressed it on right side. They said it is not possible for them to create a factory like scenario to do a supertight sealing under vaccum and dustfree conditions but ensured that my phone will stay dustproof and waterproof after repair.
My iPhone X came out of the box with scratches and scuffs on the metal frame + dust specks inside both rear and front glass.
My s10+ luckily didnt had any dust specks inside either of the camera glass but had a minor scratch on the backside (seemed to be due to dust) inside the box or during manufacturing. They didnt had any return or refund policy so had to accept it.
Does anyone have any suggestions for a video showing the safest way to remove the glass once you've heated it? I've looked at a few video's on youtube but they either show someone taking out glass fragments piece by piece or one guy who attacks his poor phone with a spudger and looks like he's trying to rip it to pieces!
What should I look out for when it comes to finding a replacement unit? Is it better to buy the ones with the adhesive already attached or should I get one where the adhesive comes separately to the glass and use the glass I already have? I've seen some reviews where people complain about the new glass resulting in hazy images. Mine is fine on the main camera, but the wide lens is full of dust!
I'm in the UK and this looks like a pretty solid item and at that price, if it's no good I can soon get another.
Had the same issue only way to get out the micro peices of glass was to carefully pick them out and shake it a little then i used a hair dryer to blow everything out.
Just think of it as carefully surgery i tried my hardest not to let any pieces come in contact with the bare lens itself.
I bought the same thing but in white mines a grey phone so now its a 2 tone colour on the back.
I think you've got the wrong end of the stick, mine isn't broken, it's just got a lot of dust in the wide angle lens. So I need to be careful when lifting the whole piece out so I don't take anything else out that shouldn't.
You bought that exact one from amazon? Was everything OK? What's the quality like with the photos after changing over?
My bad anyways lifting it off you wont take anything else with it just heat it up with a dryer and peel away...but you might break it while doing this so Becareful and slide your thin tool ever so slowly along the edges.
I bought the same but not from that seller there all from the same china warehouse so no diff...to me photos havent changed at all.