I just purchased a used Lenovo Tab E10 from a pawn shop that they had factory reset.
It powers up ok but as I put in my google account info it needs the previous account info that was used before it was reset.
No matter what I do it continues to ask for previous google info to sync from google and won't let me proceed any further.
Is there a way to bypass this and register it as my own or do I need to return it and get my money back?
Thanks GB
It's a security feature in newer Android releases. To do it right you need to log out the existing user before resetting, but either they didn't know that or more likely didn't have the previous owner's credentials. Maybe Lenovo can help if you have proof of purchase, or else a complete reflash might work, but I'm not sure there.
Tab e10 frp
You ever find a solution? I came across the same problem with it after I bought it from a lady, got it cheap cause of that too. Anyways, I found a way if you don't mind spending a few to go through the steps. I don't want to help if it's stolen though...
Related
I've recently exchanged my phone because of a fault and I now have 2 phones listed on Samsung Dive (old and new)
They are both listed with the same phone number, but only 1 works (which is to be expected)
I just wanted to know whether it's possible to have an my previous GS2 removed from Samsung Dive and if it is, does anyone know how I can do it?
Good question.
I need to know this, too.
The phone you wish to remove only disappears when it is associated with another Samsung Account. If you have it, reset and create a new Samsung account under accounts and sync.
If you don't have the phone then hope a new owner does this otherwise you won't be able to remove it.
I've had a running battle with Samsung over the last 2 weeks and unbelievably the tech support DON'T know what branch of Samsung manage the samsungdive site, so they're unable to remove any rogue registrations on it.
Hello,
I need some urgent advice concerning a used moto x play I had recently purchased from an associate.
Last monday, I heard news through a friend that another mutual contact was selling his moto x play. I contacted said person and asked if I could come over to his place to quickly view the device. He was selling it at such a bargain price, and I contemplated purchasing it with a view to gift it to my 13 year old niece as a present.
anyhow, as I was viewing the device, I wanted to check to see if everything was working in order, so I switched it on, and i realised it had already been factory reset, so in order to quickly review the screen quality and functions, I made up some details (email/password) on the spot in order to gain access to the device home screen, as I didnt want to input my own details just in case I decided I was not going to buy it.
I had connected to the wifi at the sellers apartment, and I began to review the device, and everything seemed in full working order, the screen was bright and vibrant, no yellow hue, it seemed slightly snappy and lag free etc, the wifi was working etc etc.
So I ended up purchasing it by cash.
The device was left on the side in my office until Wednesday, where I fully charged it, and i conducted another factory hard reset. My intention was to initially create a new gmail account for me niece as she has never had an android handset before.
After the factory reset had been completed, I was expecting to be put through to the standard android set up screen, and for the first few options, everything seemed to be fluid. Country, Wifi set up, motorola security op in/out, and then i came to the google account screen.
All that was stated was that ''This device has been reset, please enter account details of previous account''. I was not sure what was going on, so I contacted the original seller, and he was also confused, and he asked me to pop over during the evening.
I went over after work, and he attempted to enter his details, and they were not being accepted? We hard reset the device 3/4 times including wiping all user data and personalised content etc, and it kept asking for the credentials of the previous owner. My friend then made me aware of the made up account details i had initially used the day I purchased the handset from him, but I have no idea what these details were. I literally made them up on the spot without making any notes on what they were. I have successfully done this before many many times? Especially when reviewing second hand devices before buying.
Since Wednesday, neither me or the seller have been able to find a way around this. I have searched online high and low but with no help.
Can anybody please advise?
Try doing clean wipe through recovery instead
Have tried to wipe data around 4 times now. It erases, then, for some reason, its still asking for previous account credentials?
Is this some sort of new security implementation from google?
I would just flash it back to factory defaults...
Contact Motorola
Search for bypassing that security. I think it's called Google reset protection or something like that. And it's present in 5.1. Sorry I'm traveling right now and can't research much the web for that. I believe that in the Motorola Moto X Play's forum there was discussion that someone actually did bypass that... And there was a video.
edit: It's called "factory reset protection"
Here's the top in on Motorola's forum
https://forums.motorola.com/posts/148e0cebaa
I've never had any experience with this, but I hope to help
Sent from my XT1562 using Tapatalk
withdrawn said:
Hello,
I need some urgent advice concerning a used moto x play I had recently purchased from an associate.
Last monday, I heard news through a friend that another mutual contact was selling his moto x play. I contacted said person and asked if I could come over to his place to quickly view the device. He was selling it at such a bargain price, and I contemplated purchasing it with a view to gift it to my 13 year old niece as a present.
anyhow, as I was viewing the device, I wanted to check to see if everything was working in order, so I switched it on, and i realised it had already been factory reset, so in order to quickly review the screen quality and functions, I made up some details (email/password) on the spot in order to gain access to the device home screen, as I didnt want to input my own details just in case I decided I was not going to buy it.
I had connected to the wifi at the sellers apartment, and I began to review the device, and everything seemed in full working order, the screen was bright and vibrant, no yellow hue, it seemed slightly snappy and lag free etc, the wifi was working etc etc.
So I ended up purchasing it by cash.
The device was left on the side in my office until Wednesday, where I fully charged it, and i conducted another factory hard reset. My intention was to initially create a new gmail account for me niece as she has never had an android handset before.
After the factory reset had been completed, I was expecting to be put through to the standard android set up screen, and for the first few options, everything seemed to be fluid. Country, Wifi set up, motorola security op in/out, and then i came to the google account screen.
All that was stated was that ''This device has been reset, please enter account details of previous account''. I was not sure what was going on, so I contacted the original seller, and he was also confused, and he asked me to pop over during the evening.
I went over after work, and he attempted to enter his details, and they were not being accepted? We hard reset the device 3/4 times including wiping all user data and personalised content etc, and it kept asking for the credentials of the previous owner. My friend then made me aware of the made up account details i had initially used the day I purchased the handset from him, but I have no idea what these details were. I literally made them up on the spot without making any notes on what they were. I have successfully done this before many many times? Especially when reviewing second hand devices before buying.
Since Wednesday, neither me or the seller have been able to find a way around this. I have searched online high and low but with no help.
Can anybody please advise?
Click to expand...
Click to collapse
If you can't bypass that after numerous tries, flash the stock firmware again.
Sent from my XT1562 using Tapatalk
Hello, everyone. I hope this question isn't too ignorant but I had to make sure and this seemed like the best place to ask. I recently bought a lot of phones from a police auction with the intention of reselling them. One of them is a lumia 550 that was password locked. After I factory reset it, its asking for the previous owners microsoft account. Would restoring or changing the firmware bypass this or is it basically a brick at this point?
Thanks in advance for your assistance.
I guess you need to see the old owner in prison for him to unlock your phone! I hope you have enough free time to meet him!
I was able to fix my phone that had the problem by hard resetting and changing the country during setup and finally hard resetting again. The next time it came up the phone allowed me to complete set up without requiring the reset protection key. This may not work in your case but its always worth a shot.
Just wondering, but did you ever get your phone problem taken care of?
Hello,
same issue at my end.. there is a solution?
Hello. A have bought a phone from Ebay, and cant sign in to google account due to security reasons (thanks google)
Contacted the seller, to provide me his acc/pass, but its useless. I am getting the same error. Can some1 help me solve this problem please?
Sounds like you purchased a stolen device.
This is FRP, Factory Reset Protection, and it's new on Lollipop/Marshmallow (can't remember exactly)... If a device associated with a Google account is factory reset, you MUST have the Google account credentials that were on the device prior to the reset to use the device again, a simple yet effective theft deterrent but can be a problem for consumers uneducated to it in the secondary market.
It is a very similar to approach to how Apple has done it for years and Windows Mobile has adopted a similar concept with Windows 10 Mobile.
On a few devices there are work arounds, but I am not aware of a working one on the Moto X.
BTW, if the seller changed his password or security method (like turned off 2-step authentication) recently, the phone is locked out even with the correct credentials for 24-72 hours depending on security patch applied to the device.
Oh, and a super simple way to avoid this... Delete all Google accounts on the device prior to a factory reset and wait a couple minutes (ensure you have an active Internet connection) then perform the reset.
i supose thats is becose the seller turned on the 2 step autentification.
idk, should i wait those 72 hours? or mby contact motorolla support?
TrunksMD said:
i supose thats is becose the seller turned on the 2 step autentification.
idk, should i wait those 72 hours? or mby contact motorolla support?
Click to expand...
Click to collapse
Up to you, but Moto/Lenovo won't help at all since you are not the original owner with a matching serial number receipt. No one will or can help you except the person who know the Google account and password that was on the device when it was reset.
The whole point of FRP is it isn't capable of being bypassed, even by the manufacturer, otherwise what's the point of it? If you could definitively prove ownership to Moto they might help, but you can't since you were not the original purchaser of the device and you really don't know what happened to it before you got it.
Unfortunately, unless the seller can be of assistance or is willing to take it back, you're pretty much out of luck. You could file a PayPal claim against the seller if they won't take it back and the device was not as it was presented in the listing though.
the seller provided his acc/pass for the device, i have even the original purchase receipt (amazon.it)
btw. i have contacted motorola support, and they said to wait 72 hours, then to try to log in again
TrunksMD said:
the seller provided his acc/pass for the device, i have even the original purchase receipt (amazon.it)
btw. i have contacted motorola support, and they said to wait 72 hours, then to try to log in again
Click to expand...
Click to collapse
Then things are different in your country than mine... Moto won't even talk to someone in FRP who isn't the original owner. Good luck, hope it works out.
Just because the device has prior credentials on it, doesn't mean it's stolen. In fact I would the majority of the time it isn't, but all the "experts" on these forums offer that as their only advice, because really they don't have any idea how to bypass. Thanks "experts"
https://forum.xda-developers.com/showpost.php?p=64604318&postcount=2519
And as always, sign out of you google account before any reflashing of any kind of new or resetting default factory resetting the OS. Recovering the OS through TWRP does not require sign out of the google account.
Hi there,
It's been a longtime I didn't post out there.
A couple of weeks ago, I drowned my Galaxy M31 (bummer!), couldn't revive it. Being broke, back to my good old dumb-phone I use while skating (it's OK, actually).
A nice colleague of mine proposed to lend me her old Galaxy S7 she replaced a while ago by a newer device, telling the battery is a bit lazy now... Thanks to her.
In front of her, I reboot in recovery (she didn't even knew there was such a thing), factory reset the device and off we go.
Back home, I flash the last available Oreo firmware (just to be sure, with the CSC part), let it boot and... yeah, Google detects the device was reset and ask for the previous owner's account, as far as I understand.
It's OK, it is to trick robbers stealing phones and trying to flash them anew, I suppose. Got two phones robbed, encrypted and all, I hope they were f*** with mine.
I feel like... a sucker, I should have been more cleaver and probably ask her to delete the Google account it was registered to (hers, her husbands)
Can someone please tell me if it is the right way to do it right?
Never had to do anything like that: so next Monday, she sign in with her email or phone number, her Google password, the device goes on booting/configuring skipping whatever time consuming setup, up until she's able to "cancel" or delete the Google account?
Thanks in advance.
Hi there,
It took some time, lack of actually, to get it unlocked by my friend. The device is back to me and running Oreo on my account.
Let's root it and probably upgrade it to Lineage 17 or 18 as I did with an good ol' A300FU.