Display discoloration along edges - Realme 2 pro Questions & Answers

It's been 9 days since I've bought the phone and the display is really bugging me. It has some weird color warping going on along the edges, corners and the notch. The technician inspecting for a replacement showed me his phone having the same problem too. Is this common? And if it is common, should it matter that it's common? Should we just turn a blind eye to issues like this? Because the surprising answer he gave me was "just adjust your brightness and it'll go away".
Pictures attached for reference. I hope the problem is visible in these pictures.

It looks like a light-bleed, thought it was display specific issue, but seems that I am not the only one then. It triggers my OCD so much. Basically it is visible when viewing something bright, as in white colors. Visibility of such issue seems to be around the notch arc and also on the bottom area of navigation bar. Guess we'll have to get used to it mate

Why does the end user have to "live with it", though? Have you taken it to an authorised service center? I'm assuming you have the same phone I do.

AndroNubie96 said:
Why does the end user have to "live with it", though? Have you taken it to an authorised service center? I'm assuming you have the same phone I do.
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Click to collapse
No I have not. Yes, I am using Realme 2 Pro the same as you. This type of issue is very unlikely to be fixed with software update, so just live with it(I tell myself that). Haha

Related

X10 Backlight problem - lower area near the keys

Hi Guys,
I just bought an X10 yesterday. I noticed that the lower area (portrait mode) of the LCD looks like a bit dim/burned if the background is white. I noticed this when I opened facebook and looks like there are shades of light yellow where it looks like a shadow from the backlight not properly diffused. I'm going to take a picture later and paste it here. This is an expensive phone and I'm guessing that it should'nt show anything like this. Let me know if you also noticed something like this too.
Thanks.
Try another program and if the problem persists you have a hardware defect.
-------------------------------------
Sent from my X10a
Yup. Tried it out, Pretty sure that it is not the app itself. Problem is pretty static even on landscape mode.
Thanks, I'm going to the shop later to return it.
OT: I think X10 is a bit overpriced - maybe not used to plastic feeling, I was pampered by my HD2.
Same here
I have the same problem, but didn't give it too much attention.
I am curious if the shop will change it for you. Let us know please.
Me too. Doesn't bother me though.
Well, I went back to the shop. They showed me the working display item. It also showed the problem. I told them that maybe the backlight was burned out and asked them to open a new set for 1:1 exchange. Same thing, problem is still there... They changed it anyway. I'm entitled for 1x 1:1 exchange for 60 days and used it by just opening box. Still asked them to replace it my 1 day old set with the newly opened X10 just to make my wife happy =). Well, still sigh.... Expensive phone with a poor backlight. I don't have it on my HD2. If you do browsing and you're aware of the problem, sometimes it just pisses you off. But not the end of the world.
OT: I'm starting to enjoy android now =) Fast and fluid... stock UI sucks for X10 but definitely can be changed and will definitely rock if rooted. I also thought that the camera button was spoilt, but was surprised that you can do a "half press" to do a focus like a normal camera. Brilliant!
mardolf said:
Well, I went back to the shop. They showed me the working display item. It also showed the problem. I told them that maybe the backlight was burned out and asked them to open a new set for 1:1 exchange. Same thing, problem is still there... They changed it anyway. I'm entitled for 1x 1:1 exchange for 60 days and used it by just opening box. Still asked them to replace it my 1 day old set with the newly opened X10 just to make my wife happy =). Well, still sigh.... Expensive phone with a poor backlight. I don't have it on my HD2. If you do browsing and you're aware of the problem, sometimes it just pisses you off. But not the end of the world.
OT: I'm starting to enjoy android now =) Fast and fluid... stock UI sucks for X10 but definitely can be changed and will definitely rock if rooted. I also thought that the camera button was spoilt, but was surprised that you can do a "half press" to do a focus like a normal camera. Brilliant!
Click to expand...
Click to collapse
what a surprise... maybe the batch the store got all have some defects. i have zero problems with my lcd and everything looks beautiful and sharp with great contrast.
I really don't know. 1 batch and all defected, possible. I actually mentioned it to them but they told me that since they released the product here in Singapore, it is the same batch. And I'm the only one who noticed it...
Are you talking about the 'wavy' pattern on the bottom of the screen? It's as if the screen wasn't laid flat and the shades of the wave shows on the white screen?
Not sure if that made any sense but it's on my device and same as my friends.
Yes, I'm referring to that one. I just checked my HD2, and it is also there but not that obvious, unlike the X10.
"Lights at the bottom are poorly diffused". And you can see the shadow of the 6 LED lights SE used. When I saw this patterns, I remembered the old LED to lit the LCDs on old Nokia monochrome phones =), and you can change that to any color just to be hip when I was still a teenager.
Well, I still like the phone. =)
Had to open a plain white google home screen with opera just to find this, yes its where the leds are spaced and what ^^ said about diffusion. Very unnoticable unless you look for it.
I'd recommend not looking for it
It is on every single X10 unit and it is nothing that should bother anyone since it is only visible in very light plain backgrounds.
I noticed it since day one but I was surprised that it does not show in dark backgrounds. It is unlike the color bleeding that would happen on some LCDs. Therefore, it is ok and nothing to bother about

Dark patch on screen

Has anybody else noticed a dark patch on the edge of their screen? Along the top side of my screen, I can see it going off white when browsing a website in portrait mode for example.
It's like the back light isn't working properly there or something. Anybody else got this, should I get a replacement?
It's not hugely visible but it's noticeable on a white screen at any brightness level
Idk, it's up to you. I have light bleed in my right hand corner that is always visible, unless your in a well lit room on 0% brightness. I can't decide whether or not I want to send mine back though because of how common these backlighting issues seem to be.
Yeah. Mine is flawless otherwise. Its so barely noticeable I think I'll just get used to it.
Same ha ha, other people can't even spot it when i point it out to them on auto-brightness.
Yes, I noticed mine right away, but like others have said, its hardly noticeable. It doesn't bother me at all...
Sent from my Nexus 10 baby!
Same thing here. Most noticeable on a solid white background. I'm starting to think it's not a lighting problem but something to do with the way the panel is manufactured. If I hold the tablet in landscape so it's perpendicular to my face with my eyes lined up with the camera, the brightness is even across the panel. As soon as I tilt the bottom towards me, the brightness falls along the top edge. Makes it seem more like a viewing angle issue related to the way the layers are assembled or maybe a difference in pressure on the panel along that edge.
I decided to live with it because it's very rare that I have an app running in full screen that puts a light background across that area.
Same issue for me as well
jtown said:
Same thing here. Most noticeable on a solid white background. I'm starting to think it's not a lighting problem but something to do with the way the panel is manufactured. If I hold the tablet in landscape so it's perpendicular to my face with my eyes lined up with the camera, the brightness is even across the panel. As soon as I tilt the bottom towards me, the brightness falls along the top edge. Makes it seem more like a viewing angle issue related to the way the layers are assembled or maybe a difference in pressure on the panel along that edge.
I decided to live with it because it's very rare that I have an app running in full screen that puts a light background across that area.
Click to expand...
Click to collapse
I had the same issue with my first unit, did RMA and got second one. Second one had the exact same issue. Finally decided to get refund. The play store customer support said that there were few people reporting it already. This might be a design issue as well- the way device is tapered differently at the edges(backlight might not be aligned properly), two strong magnets near camera etc. Just speculating.
Dark patch here too. RMA process underway. 1/3 of screen has yellow tint. Noticeable when reading on white background. Annoyance.
boominski said:
Dark patch here too. RMA process underway. 1/3 of screen has yellow tint. Noticeable when reading on white background. Annoyance.
Click to expand...
Click to collapse
Keep us posted on the replacement device!
Same problem here. I received my Nexus 10 yesterday and notice dimming primarily (exclusively?) along the long edges. While reading a web page with a white background in portrait mode I found myself wondering if chrome was adding a gradient to the edges for some stylistic effect, but realized that made no sense. I observed the same problem with Firefox, and then I installed a screen testing app and observed the dimming with a solid white screen.
It sounds like this is probably a manufacturing/design error. Now I have to decide whether it's worth the rigmarole of exchanging the device, probably to no effect. I guess this is the risk you take when purchasing a device sight-unseen.
If you bought it from a store it would still be unseen, since it would be in the box. I had the same problem with the iPad 3. It took me three exchanges to get one with an acceptable screen. All of them had dark, blotchy, yellow patches. By all accounts it's due to the adhesive glue they use. We shall see what the replacement brings. Order is currently at the 'pending' stage.
I also have this on my screen. Right side when in portrait mode. You can't see it in landscape, which is weird. My wife and I have decided to keep it, though, as everything else about it is perfect. Plus, this defect, if you want to call it that, does not detract from our enjoyment and uses.
Sent from my Nexus 10 using Tapatalk HD
I don't have a dark patch on mine, I just received it yesterday.
boominski said:
If you bought it from a store it would still be unseen.
Click to expand...
Click to collapse
To clarify, I meant that I'd never had the opportunity to use *any* Nexus 10 in person. Had I done so, and noticed the dim edge, it would have at least raised the possibility that there was a design or manufacturing issue.
Speaking of which, I examined an in-store Nook HD+ display unit yesterday and what do you know: it had the same dim edge issue.
By the way, where did you hear about the adhesive glue explanation?
jmcharles said:
I also have this on my screen. Right side when in portrait mode. You can't see it in landscape, which is weird. My wife and I have decided to keep it, though, as everything else about it is perfect. Plus, this defect, if you want to call it that, does not detract from our enjoyment and uses.
Sent from my Nexus 10 using Tapatalk HD
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Click to collapse
"Right side" doesn't really tell us anything haha.
eallan said:
"Right side" doesn't really tell us anything haha.
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Click to collapse
Very well. Same side as the camera.
Sent from my Nexus 10 using Tapatalk HD
jmcharles said:
Very well. Same side as the camera.
Sent from my Nexus 10 using Tapatalk HD
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Click to collapse
Mine has--I assume--the same dimness along the entire length starting about 1/4" from the bezel along the "top" camera edge. It is actually somewhat distracting when reading a book in portrait mode. If I flip the screen around so that the dimness is on the left edge, for some reason I find it much less annoying. Unsure if this is a warranty replacement issue though. I haven't found another Nexus10 to see in person yet.
deisner said:
By the way, where did you hear about the adhesive glue explanation?
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Click to collapse
It was all over the iPad forums when the iPad3 came out. Plenty of people with dodgy screens. Some reported success in leaving brightness turned up to max and plugged in for 24hrs etc to dry. But may have been placebo. It could also be an entirely different cause other than adhesive. After all, what do I know? In any case, mine's heading back, but the replacement is still stuck on 'pending'
I had a rare bit of luck. Somebody sat next to me on the bus yesterday evening and pulled out an oddly familiar black tablet. I explained the problem I was having and asked if I could examine his Nexus 10. His device had a perfect display, with no detectable dimming near the edges. So the issue appears to be a manufacturing defect, not a design flaw, and something that could in principle be solved with a replacement unit.
I called Google last night and have my RMA email. I'll ship it off this weekend.
deisner said:
I had a rare bit of luck. Somebody sat next to me on the bus yesterday evening and pulled out an oddly familiar black tablet. I explained the problem I was having and asked if I could examine his Nexus 10. His device had a perfect display, with no detectable dimming near the edges. So the issue appears to be a manufacturing defect, not a design flaw, and something that could in principle be solved with a replacement unit.
I called Google last night and have my RMA email. I'll ship it off this weekend.
Click to expand...
Click to collapse
I would love it if you would come back and post if the replacement has or does not have the issue.

[Q] Strange vertical lines on brand new device

Hi guys.
Just recieved my brand new Nexus 4. Haven't rooted anything yet but I can notice some strange vertical "lines" of no colour. You can just say they are present and they give some weird discoloration, seen especially in the Settings menu,
Also noticed that my Antutu 3.0 closed itself (dunno why... it's 2GB of RAM...) only once and after one of several Antutu benchmarks there were some red lines... rectangles or some other stuff moving across the screen while in multitasking menu.
Now I'm a bit worried aboy the lines especially. Does it mean that I've just got a faulty device
Please check your Nexus 4's: just set the brightness to maximum and go to the Settings menu. If you see such not moving vertical lines (they are slight but still enough noticeable to see!) please report.
I live in Poland and I really would not want to RMA it since I would have to send it back to US...
EDIT: To add, the lines are especially seen on grey background, if it matters. But I can barely see them on my main screen too... I've also thought about the protective foil which is still present on both the front and back of my Nexus, but I don't think it may be causing it...
That's almost a description of the digitizer grid. Normally if it's at all visible it would require direct sunlight at specific angles. It would appear as metallic dots in vertical lines that reflect the sunlight. Perhaps the digitizer got bonded to the glass incorrectly? Give it a few days and see, it's well known that some bonding issues stabilize after a short while. If it's still very noticeable and bothers you, RMA the phone.
LateNiteLife said:
That's almost a description of the digitizer grid. Normally if it's at all visible it would require direct sunlight at specific angles. It would appear as metallic dots in vertical lines that reflect the sunlight. Perhaps the digitizer got bonded to the glass incorrectly? Give it a few days and see, it's well known that some bonding issues stabilize after a short while. If it's still very noticeable and bothers you, RMA the phone.
Click to expand...
Click to collapse
I'm almost sure it's not digitizer. I've seen it a few times on my dad's Xperia Neo V, and it just looks totally different. Also, I really can't see any dots. The thing that bothers me is the lines seem to be standing in their place all the time... I haven't seen this yet on any phone,
But, as you said, I'm giving it a few days. Also, I'll compare the screens when my 2nd Nexus arrives, so I'll find out if it's an issue or is it just normal (if it really CAN be normal...).
not in any particular order. factory reset it. get z-device test from the play store and run a test on the screen. dont run benchmarks on this phone. many people are having issues. and dont overclock. people are bricking their phones. i think they overheat.
Shouldn't be anything to worry about
Anyone got these lines or am I the only one to worry about them... :/ ?
rabbit140 said:
Anyone got these lines or am I the only one to worry about them... :/ ?
Click to expand...
Click to collapse
Are you able to get a picture for us to see and compare?
I have lines, more like dots when angling the phone. They look like solar panel reflection, as a description. Only visible under strong sun light.
I also see rectangle impressions at certain angles;
-CC
Here it is.
They're a little less noticeable in reality (I wanted to show them clearly), but they are. It becomes really annoying especially on one-colour backgrounds (greys!) and when swiping screens from one side to another.
Maybe it will cure itself? I really wouldn't like to do an RMA since, as I already mentioned, I live in Poland, and it would be pain to send it back to US and wait another months for new one (likely with some issues too...).
Please report whether you've got these.
PS. I also see those rectangles, but only at a very specific angle, and these are really not noticeable at all. All that bothers me are these lines...
I also get these lines when I turn the brightness up high
So I guess I'm not alone with this (issue?). If anyone spots the lines please report. It's really important to me as I'll be living with this device for probably a year or so and I really don't want to know that my phone is defective...
It's so sad; except lines, the phone is absolutely perfect; no overheating, no earphone buzz (at least not noticeable during calls at all), no yellow screen spots, no flickering, decent battery life... And now this.
Crap. Maybe that's just another "Nexus 4 feature" ?
Got my 2nd Nexus today and it's also got that strange banding. Guess it's somehow just normal...
You're seriously whining about this?? Really?!
nbell13 said:
You're seriously whining about this?? Really?!
Click to expand...
Click to collapse
Not entirely. It becomes noticeable mainly in dark rooms, and I really like to browse the Web in my bed on my Nexus 4
I guess I am becoming used to it now. It starts to be less noticeable, especially outdoors where it can't be seen at all. So I'll just stick with that and probably keep the phone.
rabbit140 said:
Got my 2nd Nexus today and it's also got that strange banding. Guess it's somehow just normal...
Click to expand...
Click to collapse
I am experiencing the exact same issue you are describing and am worried myself. I just opened up my phone today. Did you end up RMAing the device? With people claiming that this is one of the best displays out there, it seems like more people would notice this problem, especially since it is so noticeable from the settings menu.
Here's a picture of the screen banding.
Yeah same issue here guys ... Already some post about it. I'm used to see thèse now but very visible at high light and grey or setting background.
gagaohlala said:
Yeah same issue here guys ... Already some post about it. I'm used to see thèse now but very visible at high light and grey or setting background.
Click to expand...
Click to collapse
So do all nexus 4s have this issue or should we be RMAing our devices?
i have this too...
why does iPhone 5 get display from lg and dont have this issue but lg themselves do?
strangely apple can handle lg's screens better than themselves
kind of sucks...
this is one of those things that once you've seen it you cant unsee it
i also have a little bump on my aluminum bezel you cant see it but everytime i scroll on the left side on the screen i feel it...
So I guess the majority of Nexus 4 devices have that, but bany users can just not be aware of this issue.
That kinda sucks, but for this price... it's totally acceptable for me
Just like to say that I also have them, they are more visible at higher brightness.

[Q] [HELP] Screen burn-in problems

Guys, I have a terrible issue with my LG G2's screen. Apparently, it looks like it's gotten some annoying burn-ins, which look like white lines running across the screen. They aren't much of a problem for me, but they have got very annoying in recent time. And, it seems like they are becoming more prominent with time. Here are some pics in order to get a feel of what I'm talking about. Can it be fixed with a display tester app? Please help! This burn-ins are driving me nuts! Didn't pay so much for a flagship handset with screen issues. :crying:
By the way, these burn-ins are most evident on grey backgrounds, as shown in the screenshots with a plain grey wallpaper.
Link to screenshots: https://drive.google.com/file/d/0BySVfvd4_nwnMER5RENIdTZna28/edit?usp=sharing
https://drive.google.com/file/d/0BySVfvd4_nwnMW5peEtsY2w1LVE/edit?usp=sharing
https://drive.google.com/file/d/0BySVfvd4_nwnNGc0WG44TnRKOWc/edit?usp=sharing
https://drive.google.com/file/d/0BySVfvd4_nwnNGpwVVhYUzFFTFE/edit?usp=sharing
https://drive.google.com/file/d/0BySVfvd4_nwnY0pnVWsySllvZ0U/edit?usp=sharing
This is very strange.
I was under the impression that LCD screens could not get burn-in.
Maybe what you are experiencing is not burn in.
One of the reasons why i came to this phone because i have had the galaxy s2 with LED display and i got status bar burn in as i have noticed happens to many people with led displays. AMOLED included.
Dont quote me on this but Im pretty sure it must be the reflective foil getting too close or tearing on the back of the LCD at a pressure point. Did your phone LCD take in impacts/heavy pressure or anyoone sit on it?
abhinav.tella said:
Dont quote me on this but Im pretty sure it must be the reflective foil getting too close or tearing on the back of the LCD at a pressure point. Did your phone LCD take in impacts/heavy pressure or anyoone sit on it?
Click to expand...
Click to collapse
No, not at all. I take great care of my device. Not once has it fallen, nor be treated with pressure on the screen. Once, my mother happened to sit on my brother's G2, however, but he didn't experience any issues whatsoever. At least no similar burn-ins as on my device.
Weird, get warranty replacement then, still sure its probably the reflective layer, but hard to say what else could cause it to warp, since you say it hasnt suffered any abnormal usage.
I have this problem as well, especially in Hangouts since it's grey in color. Not really a big deal though, as it goes away a few seconds later. Now if it sticks, then that's a problem.
mackster248 said:
I have this problem as well, especially in Hangouts since it's grey in color. Not really a big deal though, as it goes away a few seconds later. Now if it sticks, then that's a problem.
Click to expand...
Click to collapse
Those weird lines seem to stick. But, I wouldn't want to mess with replacement units, warranty repair etc. If it gets too annoying to handle, my first approach would be the display tester app. Plus, these "burn-ins" are less prominent (almost invisible) in outdoor lighting and do not tend to appear as much (or at all) on different backgrounds than grey.

LG V20 pixels burning into screen.. ?

So.. Just today ive been noticing the remnants of a game or video name being "left" "burnt" (if you will) into the right top to mid side down the ride side of my display.. Any ideas? Has anyone else experianced this? Trying to recreate it but its only doing it very fantly currently.. And barley noticable.. But after i had played my game for a little while earlier i could clearly make out parts of the game remnants on my display..
I get this too but it only shows up on grayish colors and it goes away after about an hour or so. Happens mainly with 2nd screen but it'll do it every now and then on the main one. Brightness seems to affect it's appearance more as well. It shows up more frequently for me when Brightness is @ 90 and up.
same here , i am getting the pixel burn as well. what can i do any suggestion?
I'm getting the same problem, called T-Mobile they're sending me a replacement unit to replace the replacement for the original that was bootlooping.
For all with the problem, I suggest getting LG to repair it since it should be covered under warranty. Also, just thought I'd add that LCD screens don't burn in, like their AMOLED counterparts. I believe you can describe this as ghosting, or just say the pixel is stuck on the same color if a customer service rep asks. I could be wrong, but this is what I've heard for most of my life. Hope that you guys solve your issues and return to a problem free experience!
Guys try a program called Pure Noise 2 and let it work overnight. I never had this issue with my Note 4 but even then I periodically ran the noise program. Let me know if it works!
Residual Image
I have this issue as well. From Google sleuthing I've discovered it is referred to as "Residual Image" and it is not a "burn in". It was said that the lcd tech used by LG has this "characteristic". It does self correct. And, most definitely appears most often with gray backgrounds. After seeing both of my parents s7 Edges AMOLED screen burn in issues, I feel we have the better tech comparatively. yay?
Screen Retention\Ghosting
Same problem.
Is covered under warranty?
Did anyone solved this?
Some screens - https://forum.xda-developers.com/showpost.php?p=72790659&postcount=5
gediv2 said:
I have this issue as well. From Google sleuthing I've discovered it is referred to as "Residual Image" and it is not a "burn in". It was said that the lcd tech used by LG has this "characteristic". It does self correct. And, most definitely appears most often with gray backgrounds. After seeing both of my parents s7 Edges AMOLED screen burn in issues, I feel we have the better tech comparatively. yay?
Click to expand...
Click to collapse
This is pretty much the conclusion I've come to after researching for awhile

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