Hello guys,
I bought my Galaxy S8 last year from BestBuy New York, and I need your help to figure out my issues:
- Is there a different between SM-G950U and SM-G950U1? My phone is SM-G950U1.
- I currently live in UK and till now I haven't received the last software update -Android Pie- that I'm supposed to get in late April! and have't received any security patches updates either!!
- Bixby voice is not working at all, it stopped working 4 months ago and I don't know why! I talked to Samsung US and Samsung UK and they have no clue, we tried many different way to fix it but we had no luck. I factory reset my device twice without any success either.
So please you're my last hope here to solve my issues. I'm ready to answer any questions that you might have in mind regarding my phone.
Thanks,
Yusuf.
Yusuf Alghamdi said:
Hello guys,
I bought my Galaxy S8 last year from BestBuy New York, and I need your help to figure out my issues:
- Is there a different between SM-G950U and SM-G950U1? My phone is SM-G950U1.
- I currently live in UK and till now I haven't received the last software update -Android Pie- that I'm supposed to get in late April! and have't received any security patches updates either!!
- Bixby voice is not working at all, it stopped working 4 months ago and I don't know why! I talked to Samsung US and Samsung UK and they have no clue, we tried many different way to fix it but we had no luck. I factory reset my device twice without any success either.
So please you're my last hope here to solve my issues. I'm ready to answer any questions that you might have in mind regarding my phone.
Thanks,
Yusuf.
Click to expand...
Click to collapse
You can flash either firmware but you can get there latest for your model on sammobile or updato and flash with Odin
TheMadScientist said:
You can flash either firmware but you can get there latest for your model on sammobile or updato and flash with Odin
Click to expand...
Click to collapse
I was gonna do it but it's too risky, besides I wanna know why I don't get updates?
Yusuf Alghamdi said:
I was gonna do it but it's too risky, besides I wanna know why I don't get updates?
Click to expand...
Click to collapse
There's almost no chance you're going to find out why you're not getting updates. If your phone isn't updating automatically you can either download the entire latest firmware and flash it with Odin or go to firmware.science and download the individual OTA files then flash them in recovery manually one by one.
Yusuf Alghamdi said:
I was gonna do it but it's too risky, besides I wanna know why I don't get updates?
Click to expand...
Click to collapse
More than likely you don't have that original carrier sim in it. My Verizon phone won't get updated on my daughter's TracFone sim. But when i pop in the Verizon sim it updates
TheMadScientist said:
More than likely you don't have that original carrier sim in it. My Verizon phone won't get updated on my daughter's TracFone sim. But when i pop in the Verizon sim it updates
Click to expand...
Click to collapse
I know that if I come back to U.S and insert any SIM from any major mobile company it'll be updated immediately, however, when I was in Saudi Arabia - my home country - lat year, it updated to Oreo back then, so why I got the update while I'm in Saudi and not in UK?
Yusuf Alghamdi said:
I know that if I come back to U.S and insert any SIM from any major mobile company it'll be updated immediately, however, when I was in Saudi Arabia - my home country - lat year, it updated to Oreo back then, so why I got the update while I'm in Saudi and not in UK?
Click to expand...
Click to collapse
That i cant explain.
Related
hi all.
i bought my note 3 from three uk in about oct. i flashed the stock samsung firmware which rid it of the three branding and should have opened it up to getting faster updates. it shows in kies as PDA:MJ7 PHONE:MJ7 CSC:MJ4 (H3G)
unless i'm mistaken, it is still showing some of the effects of being bought from Three, the (h3g) bit. will this stop me getting an update? it still says no software update available both on phone and via kies.
also, any idea when and how i should receive the 4g update as 4g is now in my area, birmingham?
thanks
marc.knuckle said:
hi all.
i bought my note 3 from three uk in about oct. i flashed the stock samsung firmware which rid it of the three branding and should have opened it up to getting faster updates. it shows in kies as PDA:MJ7 PHONE:MJ7 CSC:MJ4 (H3G)
unless i'm mistaken, it is still showing some of the effects of being bought from Three, the (h3g) bit. will this stop me getting an update? it still says no software update available both on phone and via kies.
also, any idea when and how i should receive the 4g update as 4g is now in my area, birmingham?
thanks
Click to expand...
Click to collapse
Factory data wipe and check again?
Hi. Thanks for the reply. I was trying to avoid that if possible, is there a chance that I will still get the update our will that (h3g)part stop it?
marc.knuckle said:
Hi. Thanks for the reply. I was trying to avoid that if possible, is there a chance that I will still get the update our will that (h3g)part stop it?
Click to expand...
Click to collapse
I think you should wait for a bit. Although I can't get a full comprehensive reply from 3 in the UK I'm now being told a carrier update enables 4G and although it's available in some areas it's still rolling out. I'm in exactly the same position as you and updated my phone to the Polish rom in the thought that the LTE option would be available in the settings (it still isn't) and there's still an amount of confusion surrounding the whole process. I'm going to give up and wait till something concrete emerges. If you get anywhere with it I'd appreciate a pm or update and I'll return the favour if I do :good:
launton said:
I think you should wait for a bit. Although I can't get a full comprehensive reply from 3 in the UK I'm now being told a carrier update enables 4G and although it's available in some areas it's still rolling out. I'm in exactly the same position as you and updated my phone to the Polish rom in the thought that the LTE option would be available in the settings (it still isn't) and there's still an amount of confusion surrounding the whole process. I'm going to give up and wait till something concrete emerges. If you get anywhere with it I'd appreciate a pm or update and I'll return the favour if I do :good:
Click to expand...
Click to collapse
H3G UK Kitkat firmware is available now, check it.
jdomadia said:
H3G UK Kitkat firmware is available now, check it.
Click to expand...
Click to collapse
Thanks jdomadia. My handset is a sim free model, CSC united emirates flashed with Polish KK rom. I doubt I would see a benefit to flashing a branded 3 KK rom on my device?
launton said:
Thanks jdomadia. My handset is a sim free model, CSC united emirates flashed with Polish KK rom. I doubt I would see a benefit to flashing a branded 3 KK rom on my device?
Click to expand...
Click to collapse
No So far Poland firmware is problem free & stable so not advisable to unnecessarily flash another.
No problem.
Any idea on the 4.4.2 update?
Go to Settings-About phone-Software Update & check for OTA update, otherwise connect to Kies & try for H3G Kitkat is available now.
tried both those methods and neither allows update. both say latest firmware installed
launton said:
I think you should wait for a bit. Although I can't get a full comprehensive reply from 3 in the UK I'm now being told a carrier update enables 4G and although it's available in some areas it's still rolling out. I'm in exactly the same position as you and updated my phone to the Polish rom in the thought that the LTE option would be available in the settings (it still isn't) and there's still an amount of confusion surrounding the whole process. I'm going to give up and wait till something concrete emerges. If you get anywhere with it I'd appreciate a pm or update and I'll return the favour if I do :good:
Click to expand...
Click to collapse
i gave up waiting. i backed my data and factory reset to see if it helped. low and behold, the update that enabled 4g downloaded straight after the first boot and then 4.4.2 downloaded also.
good luck
I purchased a factory unlocked note 3 about 2 days ago and out the box was 4.4.4 i presume. The manufacture date was in late 2014. I've been dying to get my hands on the official lollipop update knowing kies is about the only way. Long story short after the reboot i turned my head and i heard the T-mobile boot sound! I look over and see the tmobile boot playing. After that i suddenly have all TMO's bloatware and annoying little offers but weirdly half of the bloatware doesnt work. It all gets errors and so forth. I'm slightly confused as to why this happened. I purchased the note from an official licensed samsung retailer and the box was sealed. I just want to know why or how this could happen? IT just baffles me.
Its a TMobile branded phone is the most likely answer .
Kies has updated by the firmware details etc on the phone .
JJEgan said:
Its a TMobile branded phone is the most likely answer .
Click to expand...
Click to collapse
But i purchased it brand new, factory unlocked, directly from samsung. I had to order it from the official retailer but i had tracking VIA samsung's official support mail.
Did you try to contact the place you got it from?
What details re CSC firmware etc .
Use Phone Info from Play store .
Kies can only read what's on the phone .
Are you sure Kies gave you an update to lollipop .
Could it be that someone flashed a firmware ???
I never recieved an update to oreo o.t.a having an unlocked s7 edge. I spoke to vodafone who is my network provider who was first to roll out the update and told me the update has been pulled due to there being so many issues with the update. Bit annoyed now as some people seem to have updated with no problems at all and it looks like some of us may not see oreo at all on our devices.
dj.shauny.g said:
I never recieved an update to oreo o.t.a having an unlocked s7 edge. I spoke to vodafone who is my network provider who was first to roll out the update and told me the update has been pulled due to there being so many issues with the update. Bit annoyed now as some people seem to have updated with no problems at all and it looks like some of us may not see oreo at all on our devices.
Click to expand...
Click to collapse
This really looks ridiculous for me, to be honest. My dad has A5 2017 and he received Oreo last week. It's really a shame that flagship S7/S7 edge is facing this poor software update policy. I also saw that Note 8 users still haven't received Oreo. On Samsung Turkey webiste Oreo is listed in testing phase and date of release is set for May 18. I wouldn't be surprised if they delay it again.
They test Oreo on cheaper devices to get less complains. And less financial risk if the update goes wrong.
Also, usually the people that buy flagship devices usually "upgrade" selling those to second hand market. That's why the manufacturers don't update those devices so quickly - to push the "high rollers" to buy the new phones that have the newest bells and whistles.
Yes its been pulled back from the server for now. Can't say how much more delay is there for the worldwide rollout, but chances are near the end of may it will start rolling out again alongwith may security patch globally.
Sent from my S7 Edge using XDA Labs
I myself received the android 8.0 update (sm gt935f - brazil) and honestly i regreted that i did the update.
Now im having a lot of lag and drop in internet connection, both wifi and 4g connection. A lot of times my facebook, instagram and whatsapp are too slow. Youtube also lags a lot while trying to watch videos.
Reallt dont know what to do
And now it will be delayed again,shamesung what happen in the world,from april to mid april,then may to mid may,and now what? From may to forever waiting? Sad life
Thats so weird.Ive updated to oreo through ota almost 2 weeks ago and I had zero problems so far.The phone is smoother faster and I really enjoy the samsung experience ui.Battery life seems to be the same aa nougat though
Could i asked where you are based? Also what network carrier are you on?
on many video, s7 oreo make s7 fly like a unicorn, maybe they purposely delay so u might in the end fall into the trap of buying new phone? LOL
dj.shauny.g said:
Could i asked where you are based? Also what network carrier are you on?
Click to expand...
Click to collapse
Sure, my s7 edge is unlocked
Im from Romania but I flashed the UK oreo firmware
Flashed BTU Oreo on my S7 Edge (unlocked , Knox 0x0 , Network: MTS - Serbia) , work excellent - fast/smooth , well done Samsung .
Pungasul said:
Sure, my s7 edge is unlocked
Im from Romania but I flashed the UK oreo firmware
Click to expand...
Click to collapse
I thought you said you recieved your update OTA
lokoroxbr said:
I myself received the android 8.0 update (sm gt935f - brazil) and honestly i regreted that i did the update.
Now im having a lot of lag and drop in internet connection, both wifi and 4g connection. A lot of times my facebook, instagram and whatsapp are too slow. Youtube also lags a lot while trying to watch videos.
Reallt dont know what to do
Click to expand...
Click to collapse
Can you please show us the full ROM name? Is it the ZTO ROM (Brazil ROM without carrier) ?
ushiyama said:
Can you please show us the full ROM name? Is it the ZTO ROM (Brazil ROM without carrier) ?
Click to expand...
Click to collapse
well i dont know how to check this, but here are 2 screenshots from my software information from my S7 edge:
1 - https://imgur.com/DsVQWF2
2 - https://imgur.com/2MoWpoq
dj.shauny.g said:
Could i asked where you are based? Also what network carrier are you on?
Click to expand...
Click to collapse
dj.shauny.g said:
I thought you said you recieved your update OTA
Click to expand...
Click to collapse
Yes sorry I flashed 7.0 UK and received oreo ota immediately, oreo official flashable firmware wasnt available at the time
lokoroxbr said:
well i dont know how to check this, but here are 2 screenshots from my software information from my S7 edge:
1 - https://imgur.com/DsVQWF2
2 - https://imgur.com/2MoWpoq
Click to expand...
Click to collapse
You said that you receveid that, but the G935FXXU2ERD5 is the Oreo from UK: https://www.sammobile.com/firmwares/galaxy-s7-edge/SM-G935F/BTU/download/G935FXXU2ERD5/217550/
You probably had an earlier UK ROM installed to had receveid this new G935FXXU2ERD5.
I thought you were the first to receveid the unbranded Oreo ROM for S7 here in Brazil .
ushiyama said:
You said that you receveid that, but the G935FXXU2ERD5 is the Oreo from UK: https://www.sammobile.com/firmwares/galaxy-s7-edge/SM-G935F/BTU/download/G935FXXU2ERD5/217550/
You probably had an earlier UK ROM installed to had receveid this new G935FXXU2ERD5.
I thought you were the first to receveid the unbranded Oreo ROM for S7 here in Brazil .
Click to expand...
Click to collapse
Maybe thats why im having those connections drops/lag? Or they are not related?
Thats what i though really odd. Im from BR, my mobile is G935FXXU2ERD5, and when i enter sammobile, there is NO RELEASE of android 8.0 for Brazil. So i guess i received this UK???
lokoroxbr said:
Maybe thats why im having those connections drops/lag? Or they are not related?
Thats what i though really odd. Im from BR, my mobile is G935FXXU2ERD5, and when i enter sammobile, there is NO RELEASE of android 8.0 for Brazil. So i guess i received this UK???
Click to expand...
Click to collapse
Yes, you received the ROM from UK.
It is expected that you have no problem, except the VOLTE that is specified region (you have to have a CSC from the region where the phone will be used).
There is no CSC from Brazil on 8.x yet and I do not know if previous CSC are compatible.
ushiyama said:
Yes, you received the ROM from UK.
It is expected that you have no problem, except the VOLTE that is specified region (you have to have a CSC from the region where the phone will be used).
There is no CSC from Brazil on 8.x yet and I do not know if previous CSC are compatible.
Click to expand...
Click to collapse
sorry but as im newbie at those android subjects, what is CSC ? And VOLTE ?
ushiyama said:
Yes, you received the ROM from UK.
It is expected that you have no problem, except the VOLTE that is specified region (you have to have a CSC from the region where the phone will be used).
There is no CSC from Brazil on 8.x yet and I do not know if previous CSC are compatible.
Click to expand...
Click to collapse
man are you using android 8.0 ? if so, which version
Anyone get official Oreo 8.0 for SM-G935U Unlocked variants? I mean it seems every other carrier is pushing their Oreo already, even the Exynos model ones got Oreo, was there no love for us with USA unlocked models?
I'm waiting for the official update too. Btw have you tried flashing the G935T Oreo firmware? I've tried the G935A firmware and scrolling and overall performance feels unrefined compared to nougat.
twinturboz said:
Anyone get official Oreo 8.0 for SM-G935U Unlocked variants? I mean it seems every other carrier is pushing their Oreo already, even the Exynos model ones got Oreo, was there no love for us with USA unlocked models?
Click to expand...
Click to collapse
same its been 3 months till oreo came but still no updates for g935u well this is annoying .p
SM 935U Oreo
twinturboz said:
Anyone get official Oreo 8.0 for SM-G935U Unlocked variants? I mean it seems every other carrier is pushing their Oreo already, even the Exynos model ones got Oreo, was there no love for us with USA unlocked models?
Click to expand...
Click to collapse
I contacted Samsung support and they said there were issues with it, so the developers are going to fix them all before Oreo is released to the SM 935U.
Ultimate_Input said:
I contacted Samsung support and they said there were issues with it, so the developers are going to fix them all before Oreo is released to the SM 935U.
Click to expand...
Click to collapse
Finally a update . I was beginning to wonder since the S8+s [g955u1] already had 3 unlocked firmware's with Oreo and the S9+s [g965u1] having one. Now the next is to find out what Binary version the unlocked Oreo firmware's will have since Sprints stock Oreo Firmware [g935p] has a Binary 6.
I got one this evening! Still downloading...
I updated my unbranded SM-G935U yesterday, and it has permanently disabled my WiFi! Nothing fixes it, Samsung support refer me to a service center. Tired of Samsung problems tbh. Definately getting Pixel3 when it comes out! Just gotta chug along until then without WiFi -.-
Rentapest said:
I updated my unbranded SM-G935U yesterday, and it has permanently disabled my WiFi! Nothing fixes it, Samsung support refer me to a service center. Tired of Samsung problems tbh. Definately getting Pixel3 when it comes out! Just gotta chug along until then without WiFi -.-
Click to expand...
Click to collapse
I got the update two days ago. No issues at all.
Flashed the t mobile oreo firmware on july 4th when it came out and then flashed the g935u firmware as soon as it came out. Gotta say I love oreo on this device. it makes the phone so much faster and adds so many great features! ?
Does anyone think it will receive the android 9.0 update as well?
Rentapest said:
I updated my unbranded SM-G935U yesterday, and it has permanently disabled my WiFi! Nothing fixes it, Samsung support refer me to a service center. Tired of Samsung problems tbh. Definately getting Pixel3 when it comes out! Just gotta chug along until then without WiFi -.-
Click to expand...
Click to collapse
Have you tried a full data wipe thru recovery?
Bubka3 said:
Have you tried a full data wipe thru recovery?
Click to expand...
Click to collapse
Yes. When I first factory reset it, I did it from inside Android. That did not resolve the WiFi issue. My next step was to reboot into recovery and factory reset the phone that way (format data/chache). Still did not work.
I re-installed Nougat through ODIN, and my WiFi works perfectly. I set my updates to manual this time, and will not update to Oreo. I only have to get by until October, then I can get my Pixel 3.
Thank you for your suggestion.
I had a problem after I installed the oreo. Maybe just a coincidence but after about 30 mins of installing the update, I got the grey lines on the screen. Saw some people had same problems even before the oreo. I tried going back to nougat and it is still there.
hi guys
I have At&t samsung s10 plus wont do any updates from Canada, im stuck with android 9 the o.s it came with,every time i try to update it tells me its up to date.
Smart Switch is no help it tells me phone is up to date also
any way around this?
I had updated at&t s7 and s8 in past in Canada and recently update Verizon s10 5g to andriod 10 in Canada.
you can try update on different wifi network or clear catche and try a update, else you can do it by Odin easily.
Super_Moto said:
hi guys
I have At&t samsung s10 plus wont do any updates from Canada, im stuck with android 9 the o.s it came with,every time i try to update it tells me its up to date.
Smart Switch is no help it tells me phone is up to date also
any way around this?
Click to expand...
Click to collapse
Maybe it hasn't been pushed to your device yet, there are plenty of people out there that haven't received the update yet.
If you don't have the patience to wait, then I suggest using Odin to update it manually.
masood8 said:
I had updated at&t s7 and s8 in past in Canada and recently update Verizon s10 5g to andriod 10 in Canada.
you can try update on different wifi network or clear catche and try a update, else you can do it by Odin easily.
Click to expand...
Click to collapse
hi
I tried a Wipe Cache Partition still gives me the same message (Current software is up to date) odin might be the only way to go.
floridaman said:
Maybe it hasn't been pushed to your device yet, there are plenty of people out there that haven't received the update yet.
If you don't have the patience to wait, then I suggest using Odin to update it manually.
Click to expand...
Click to collapse
hi
its an At&t branded phone, i went to the At&t site it says January 22, 2020 (S10e, S10, S10+, S10 5G) Android 10 roll out
ill wait till Feb, and see what happens.
Super_Moto said:
hi
its an At&t branded phone, i went to the At&t site it says January 22, 2020 (S10e, S10, S10+, S10 5G) Android 10 roll out
ill wait till Feb, and see what happens.
Click to expand...
Click to collapse
You do understand that it can take several weeks to receive an update once released? Every company does a rolling update so it only hits so many devices at a time just in case there are reports of severe issues, they can pull it. You don't know which server your device for an update is sitting on with AT&T.
Patience is the key where updates are concerned, and it's better to sit back and see what the issues are over having to get the latest and greatest buggy software on your device instantly.
Super_Moto said:
hi guys
I have At&t samsung s10 plus wont do any updates from Canada, im stuck with android 9 the o.s it came with,every time i try to update it tells me its up to date.
Smart Switch is no help it tells me phone is up to date also
any way around this?
Click to expand...
Click to collapse
I can help you. PM me.
I got the Update last week here on my AT&T in U.S. to January Security Patch G975USQU2CTA2
khuram87 said:
I can help you. PM me.
Click to expand...
Click to collapse
can you please upload the files and send me the link? thank you!
I'm writing you here because i don't want to PM whithout asking you first.
update.... thanks khuram87 for the help.
I flashed my phone to unknown carrier, I have no use for At&t apps /bloatware (nervous as hell)
here the steps for newbs like me who have this issue...
i used https://androidfilehost.com/?fid=6006931924117912211 version of Odin and https://www.sammobile.com/samsung/g...SM-G975U1/XAA/download/G975U1UES3CTA3/314963/ flash files. (power off) Power + Volume down+ Bixby puts phone in dowloadmode.
so far so good Andriod 10 is installed/security up date, ill wait for the next ota update.
thanks XDA community !!!!
Did this method wipe previously installed apps? I have a Singapore csc dual sim s10 plus that won't update to android 10 either
fouros said:
Did this method wipe previously installed apps? I have a Singapore csc dual sim s10 plus that won't update to android 10 either
Click to expand...
Click to collapse
It wiped everything that AT&T had placed on the phone, the apps that are on my phone now are standard google apps
its as if the phone came from Samsung, no affiliation with any cellphone company.
Super_Moto said:
It wiped everything that AT&T had placed on the phone, the apps that are on my phone now are standard google apps
its as if the phone came from Samsung, no affiliation with any cellphone company.
Click to expand...
Click to collapse
I think what he is asking if it cleared all your apps that you already had installed and all your data.... Not the kind of apps you now you have.
XSP update isn't available yet for 10, it was then it disappeared which tells me it was pulled by Samsung most likely due to some issues.
fouros said:
Did this method wipe previously installed apps? I have a Singapore csc dual sim s10 plus that won't update to android 10 either
Click to expand...
Click to collapse
The Android 10 update is now available again for XSP, just got it yesterday
I live in Canada and I've an unlocked Samsung galaxy S10+ and I've yet to receive the latest updates. My last update was December 1st and it was G975FXXSEFUL1. I don't even have the security patch for January or February NO updates yet for 2022.. I am a life long Samsung buyer and after this stall and potentially leaving me open to infiltration I'm not amused and will be trying a Apple for the 1st time, BYE BYE SAMSUNG THE BLUES
Super_Moto said:
update.... thanks khuram87 for the help.
I flashed my phone to unknown carrier, I have no use for At&t apps /bloatware (nervous as hell)
here the steps for newbs like me who have this issue...
i used https://androidfilehost.com/?fid=6006931924117912211 version of Odin and https://www.sammobile.com/samsung/g...SM-G975U1/XAA/download/G975U1UES3CTA3/314963/ flash files. (power off) Power + Volume down+ Bixby puts phone in dowloadmode.
so far so good Andriod 10 is installed/security up date, ill wait for the next ota update.
thanks XDA community !!!!
Click to expand...
Click to collapse
My phon is Samsung s10 plus G975J scv 42 Korean
Snapdragon 855 I serche for update android 12 or Rom pleases