WhatsApp still draining battery (Exynos) - Samsung Galaxy S10+ Questions & Answers

Even after the april update whatsapp is draining a lot of battery - other than that everything is fine. I'm getting a 8% drain after 1h and 50min of usage. I've seen other S10+, with Exynos, draining the same 8% but over a period of 5h of usage. Anybody else experiencing this issue? I've tried to put the app to sleep, tried to uncheck the "allow background data" option, cleared data and cache but with no luck.

The drainage for you is it happening on LTE or wifi?

aromerodaniel said:
The drainage for you is it happening on LTE or wifi?
Click to expand...
Click to collapse
Both, I think. It happens when I'm on wifi and when I'm out using 4G - but I honestly didn't do a wifi or LTE-only test, but will do it today.

Look at this. I'm sure this isn't normal.

definitely not normal. try reset app data or cache
Sent from my SM-G975F using Tapatalk

I have the Exynos version and I never had draining problems with WhatsApp.

Ok, I did reset the app data and cache. I'll only use wifi this afternoon. Tonight I'll try LTE-only.

Cleared cache and data but nothing changed

can you install nice catch from good lock and monitor everything
Sent from my SM-G975F using Tapatalk

Yeah, will do it now. I'll be back soon.

Ok, so I've been using nice catch for over 2 hours and nothing strange showed up. Only toast and screen wakeup have recorded statistics - removing my charger and pressing button woke up my phone, and browsing/whatsapp added statistics to toast history - I've deleted a few messages, changed wallpaper on whatsapp and opened a few links in my browser.
Will update tomorrow but looks like there's nothing wrong here.

So, yes. My phone did not wake up - only when I pressed the turn on/off button to check the clock a few times throughout the night.

If you're logged in to WhatsApp Web, try logging out and see if that helps

are you running on freeform?
Sent from my SM-G975F using Tapatalk

frostfree55 said:
If you're logged in to WhatsApp Web, try logging out and see if that helps
Click to expand...
Click to collapse
No, I wasn't logged in...
jemfalor said:
are you running on freeform?
Click to expand...
Click to collapse
I don't think so, lol
Can you guys please post your whatsapp battery usage, please, so I can compare? But that amount, like 30% or more (SO and system apps excluded) certainly is too much.

Damn
BuPL said:
Even after the april update whatsapp is draining a lot of battery - other than that everything is fine. I'm getting a 8% drain after 1h and 50min of usage. I've seen other S10+, with Exynos, draining the same 8% but over a period of 5h of usage. Anybody else experiencing this issue? I've tried to put the app to sleep, tried to uncheck the "allow background data" option, cleared data and cache but with no luck.
Click to expand...
Click to collapse
thats allot compared to my exynos... i get awsome battery life and great performance

kevinireland11 said:
thats allot compared to my exynos... i get awsome battery life and great performance
Click to expand...
Click to collapse
Can you post your battery usage, please?
Hide OS and system apps.
I want to check if whatsapp is still draining too much battery.
This is my today's screenshot:

1hr 38mins usage and 14% doesn’t seem like something weird.

Did you find a fix?

https://photos.app.goo.gl/3jw9vwup83Co4XVi7
What you can tell about this though? Draining 1% each 5min or less..

Related

OTA battery drain [XXJVK]

Are you having high battery drain with XXJVK firmware, or any other 2.2.1 firmware?
Does your Battery Use shows high CPU usage time on Android OS?
Then, check if you ever had Software Updates logged in! I noticed high battery usage once I logged in for OTA updates. Possibly, the device is retrying the connection to update server (which will always return timeout). You can see the Software Update service running all the time once you logged in.
If you have logged in Software Updates, go Settings->Applications->Manage Application->All->Software Update->Clear Data
Once you have logged out from Software Updates, the service disappears and personally, battery life doubled.
Thanks, i will try it!
It really could be the last chance to solve my idle-drain-prob.
i'll report back.
//edit: cleared data, service automatically stopped. i'll report back tomorrow if it solves my drain-thing.
Yup i had it running too since boot.. cleared data and will report back
Let's hope this is the answer. I've just took the drastic measure of doing a hard reset and now battery drain is pretty much zero and phone is idle when screen is off. I'll keep installing and enabling things and see what takes more battery.
Very interesting, I did check if there were any updates, and I suffered from random battery drain. At first I suspected Google Maps/Navigation, but you could be right. I started Maps, and Navigation, killed en cleared OTA, and I am monitoring the battery.
I have found that when i use the built in task manager to "clear memory" as soon as i have done that the battery drains alot faster and my android OS in battery stats goes through the roof (from 5% to something like 14%). It has been running fine since yesterday and i cleared memory only to find my battery went very quickly from 28% to 9%. I rebooted the device and all is well, i wont be using that option anymore
After installing jvk full I installed jve modem, rooted and did battery stats wipe and battery issues went away.
i lost 25% over night in airplane mode
background & sync = off.
after clearing dalvik cache & battery recalibration using battery calibrator from market i have 5-7% drain per night, and 30-40% per day... last battery time was 2d 19h 14m, with some calls, some games, some wi-fi and some hsdpa & with weather widget update every hour.
info
i9000 + JVK (repartition 512, with bootloader) + CF Root
P.S before clearing dalvik cache & battery recalibration with same use i have maximum battery life - 23h
Clear the data for "Samsung Account".
basti107 said:
i lost 25% over night in airplane mode
background & sync = off.
Click to expand...
Click to collapse
There's something very wrong with your phone, either your battery's shot or there's a rogue program draining it, you shouldn't lose more than 1-2% overnight in airplane mode.
Same problem here. I hate this device...
Is it just me that think battery life is much better than on froyo?
Sent from my GT-I9000 using XDA App
I have no battery drain since i upgraded to jvk.
Sent from my GT-I9000 using XDA App
I'm seeing huge battery drain like others, sometimes more that 50% in a few hours doing absolutely nothing, wifi & 3G off and OS takes up to 60% of the battery usage. I never activated Automatice Updates since I flashed JVK. I am now on Darky's v10RC3. Only a few people are having such problems, most users say they are experiencing their best battery life ever.
I noticed that this drain always happened to me after I used Maps / Navigation. So I suspect them to create problems, maybe kicking off Software Update in a bad way. And rebooting stops the drain (it once took as long as a full flash for my phone to reboot...?).
So I have bought for $1 this nice app called Autostarts that shows which apps autostart, what triggers them to start and it is then possible to disable by app / event.
When I tap on Software Update, I can see that it kicks in on these occasions:
- After Startup
- Application installed
- Application removed
- SMS received
- Secret code entered
I disabled everything as well as for Map, so now it's no longer showing in running apps / processes.
Will follow this thread !
ivan1975 said:
I have no battery drain since i upgraded to jvk.
Sent from my GT-I9000 using XDA App
Click to expand...
Click to collapse
how did you upgrade?
odin? repartition? w/o bootloader? heimdall?
mengsuan said:
If you have logged in Software Updates, go Settings->Applications->Manage Application->All->Software Update->Clear Data
Once you have logged out from Software Updates, the service disappears and personally, battery life doubled.
Click to expand...
Click to collapse
dhiru1602 said:
Clear the data for "Samsung Account".
Click to expand...
Click to collapse
Spot on.
My Android OS battery usage is down to 3-5%.
Great find guys, Thanks a lot!
Also, a little suggestion here but I need someone to confirm.
Regarding Google Maps, I was having some trouble getting rid of Hotpot and Rate Places processes as they were constantly running for no reason and restart after I kill them. Another 13% drain. So yesterday I updated to Maps 5.3 and the processes are no longer there even though I've used Maps, Hotpot and Places
I upgraded with odin, repartition and bootloaders. Since now the battery life is very good, i can see the difference by eyes.
basti107 said:
how did you upgrade?
odin? repartition? w/o bootloader? heimdall?
Click to expand...
Click to collapse
Sent from my GT-I9000 using XDA App
nadram said:
Spot on.
My Android OS battery usage is down to 3-5%.
Great find guys, Thanks a lot!
Also, a little suggestion here but I need someone to confirm.
Regarding Google Maps, I was having some trouble getting rid of Hotpot and Rate Places processes as they were constantly running for no reason and restart after I kill them. Another 13% drain. So yesterday I updated to Maps 5.3 and the processes are no longer there even though I've used Maps, Hotpot and Places
Click to expand...
Click to collapse
Good that it worked for you
mengsuan said:
Possibly, the device is retrying the connection to update server (which will always return timeout). You can see the Software Update service running all the time once you logged in.
Click to expand...
Click to collapse
today the message is changed form "connection time out" to "no update available" maybe 2.3 is coming?
This worked for me.

Wakelocks on 6.0.1

I'm experiencing a lot of wakelocks on 6.0.1
It's mostly happlens when I disable WiFi and and leave the phone over the night.
The problem is gone only after a restart, and will ocure again if I disable WiFi.
Anyone with similar problem and most importantly - solution ?
How can I find what cause this wakelocks?
(I'm not rooted)
if you are not rooted then how did you find that your device is suffering from wakelocks ?
use gsam battery app to monitor wakelocks.
bablu048 said:
if you are not rooted then how did you find that your device is suffering from wakelocks ?
use gsam battery app to monitor wakelocks.
Click to expand...
Click to collapse
On the battery page, when I click on graph it shows the detailed graph when the screen was on, when wifi was on, etc. When I noticed fast battery drain I can see that the "awake" graph is continious meaning that device stays awake all the time, even all apps was closed and wifi, and data was disabled.
yonef said:
On the battery page, when I click on graph it shows the detailed graph when the screen was on, when wifi was on, etc. When I noticed fast battery drain I can see that the "awake" graph is continious meaning that device stays awake all the time, even all apps was closed and wifi, and data was disabled.
Click to expand...
Click to collapse
Reset moto display (clear data and cache) and use the new battery optimization on all your apps. And for extra, use greenify which can also show you the apps that are running in the background and is able to aggressive doze your device.
Could also be an app that screams for an internet connection since it only happens when you disable WiFi.
yonef said:
On the battery page, when I click on graph it shows the detailed graph when the screen was on, when wifi was on, etc. When I noticed fast battery drain I can see that the "awake" graph is continious meaning that device stays awake all the time, even all apps was closed and wifi, and data was disabled.
Click to expand...
Click to collapse
boot into safe mode, leave the phone for a few hours and see if the wakelocks are still there. if not then it is caused by some apps.
Sickaxis79 said:
Reset moto display (clear data and cache) and use the new battery optimization on all your apps. And for extra, use greenify which can also show you the apps that are running in the background and is able to aggressive doze your device.
Could also be an app that screams for an internet connection since it only happens when you disable WiFi.
Click to expand...
Click to collapse
How do I reset Moto Display, I can't find it anymore
yonef said:
How do I reset Moto Display, I can't find it anymore
Click to expand...
Click to collapse
Its part of the moto app. Go to settings>app>moto>storage and clear data and cache. Mine was also giving a lot of wakelocks first few days when it was new, because of moto display had a bug waking up the device every few minutes. I did a factory reset and everything was solved.
Sickaxis79 said:
Its part of the moto app. Go to settings>app>moto>storage and clear data and cache. Mine was also giving a lot of wakelocks first few days when it was new, because of moto display had a bug waking up the device every few minutes. I did a factory reset and everything was solved.
Click to expand...
Click to collapse
Thanks for the response, I have cleared data and cache now, will see how it is going.
Mine also drains 4 to 5% at night time.
I have disabled Google music movies chrome Gmail translator YouTube photos hagouts bt still draining.
Installed greenify and aggressive doze enabled bt still draining.
Im Not rooted. help me plz
Sent from my XT1562 using XDA-Developers mobile app
Sickaxis79 said:
Its part of the moto app. Go to settings>app>moto>storage and clear data and cache. Mine was also giving a lot of wakelocks first few days when it was new, because of moto display had a bug waking up the device every few minutes. I did a factory reset and everything was solved.
Click to expand...
Click to collapse
OK, I did hard reset as well, several times, from the menu and form the storck recovery - BUT the wakelocks still present
it happens mostly when I turn off wifi
any suggestions?
I'm unrooted, just stock 6.0.1 nothing hacked or whatsoever.
Reading this thread it's not actually drians your battery, but it's a bug in the battery statistics showing your wifi was on. Read this thread for more info.
http://forum.xda-developers.com/moto-x-play/general/marshmallow-6-0-wifi-battery-drain-bug-t3334724

Idle Battery Drain

I've been getting a lot of idle battery drain after only a couple of weeks and it's very disappointing to see. I used GSAM Battery Monitor (after granting the additional permissions via adb) and it looks like my three biggest issues are Phone Services, the OS itself, and Google Play Services. I have attached screenshots below of the information from GSAM.
Anyone experiencing something similar or know of any way to fix this?
Zerebos said:
I've been getting a lot of idle battery drain after only a couple of weeks and it's very disappointing to see. I used GSAM Battery Monitor (after granting the additional permissions via adb) and it looks like my three biggest issues are Phone Services, the OS itself, and Google Play Services. I have attached screenshots below of the information from GSAM.
Anyone experiencing something similar or know of any way to fix this?
Click to expand...
Click to collapse
Do you have pictures of the main GSam page that shows drain rate per hr & SOT?
Sent from my SM-G935U using Tapatalk
Not from that exact day but I just took one now. And the breakdown shown is typical
Zerebos said:
Not from that exact day but I just took one now. And the breakdown shown is typical
Click to expand...
Click to collapse
looks like it is your app usage not your screen that is using most of your battery. Try closing/uninstalling some apps.
l33tlinuxh4x0r said:
looks like it is your app usage not your screen that is using most of your battery. Try closing/uninstalling some apps.
Click to expand...
Click to collapse
If you look at the first post, the "apps" causing the majority of battery drain is the Kernel and Call Services. That's my problem, but I don't know how to fix this.
Zerebos said:
If you look at the first post, the "apps" causing the majority of battery drain is the Kernel and Call Services. That's my problem, but I don't know how to fix this.
Click to expand...
Click to collapse
My battery is good. Can you go to settings, battery & power saving and take a screenshot of the bottom of the Battery usage screen. It shows what apps are using what, just like the app that you are using but stock android for statistics. Phone idle is using the most for me with 4% followed by Screen with 2%. I have had the phone on battery for 5 hours and 15 minutes from a full charge and still have 90% battery left. I usually end the day with about 60% or 70% battery life remaining.
Also are you using wifi calling? Do you need it? Turning it off might help your battery.
EDIT: also even if call services takes up 16% and you don't have any apps running then you are only using 16% of your battery. I you have 32 apps open using 1% each you are using 32%. From the screenshots it looks like you are using a lot of apps which means a lot of battery drain.
l33tlinuxh4x0r said:
My battery is good. Can you go to settings, battery & power saving and take a screenshot of the bottom of the Battery usage screen. It shows what apps are using what, just like the app that you are using but stock android for statistics. Phone idle is using the most for me with 4% followed by Screen with 2%. I have had the phone on battery for 5 hours and 15 minutes from a full charge and still have 90% battery left. I usually end the day with about 60% or 70% battery life remaining.
Also are you using wifi calling? Do you need it? Turning it off might help your battery.
Click to expand...
Click to collapse
"My battery is good." Doesn't really help me man, mine was good for the first couple weeks I had the phone, but my usage habits haven't changed.
Phone Idle is at 32%, Call Services is at 12%, Screen at 10%, Snapchat at 8%. I use WiFi calling as there is almost no signal at my apartment. When I leave however I turn it off.
Zerebos said:
"My battery is good." Doesn't really help me man, mine was good for the first couple weeks I had the phone, but my usage habits haven't changed.
Phone Idle is at 32%, Call Services is at 12%, Screen at 10%, Snapchat at 8%. I use WiFi calling as there is almost no signal at my apartment. When I leave however I turn it off.
Click to expand...
Click to collapse
Ok, Yeah I was just using my battery as a comparison. Looks like phone idle is eating up a lot of battery and It is probably because you have low signal or because of the wifi calling. Not sure which as I don't use wifi calling. You might want to look at getting a Sprint Magic Box. https://www.sprint.com/en/shop/serv...16=magic box |All&question_box=magic box |All
Only problem is that it isn't out yet so you would have to preorder it. The good news is that it looks like it is going to be free.
Did you figure out any solution to this? I'm having similar performance on my Sprint G6 and not sure how to fix it... All these people reporting 5-6 hours of SOT have me really jealous.
xPhantom said:
Did you figure out any solution to this? I'm having similar performance on my Sprint G6 and not sure how to fix it... All these people reporting 5-6 hours of SOT have me really jealous.
Click to expand...
Click to collapse
I use greenify and hibernation manager.... It says it might slow down the performance of the phone but I can't tell the difference.
Norc?
xPhantom said:
Did you figure out any solution to this? I'm having similar performance on my Sprint G6 and not sure how to fix it... All these people reporting 5-6 hours of SOT have me really jealous.
Click to expand...
Click to collapse
It helps with the idle battery.
wtharden said:
It helps with the idle battery.
Click to expand...
Click to collapse
What do you mean, "it helps with the idle battery?" What exactly are you referring to that helps?
I'm having the exact same issue with my sprint g6. Battery was fine until recently. Nothing has changed, no new apps or anything. Adb reports call services draining the most, just like your screenshots. Anyone ever figure out the culprit for this issue?
I haven't figured it out yet, but I really hope someone does. I read somewhere that resetting the phone fixes the issue even in the long term but I don't really want to back up all my data and apps and everything to try it.
Zerebos said:
I haven't figured it out yet, but I really hope someone does. I read somewhere that resetting the phone fixes the issue even in the long term but I don't really want to back up all my data and apps and everything to try it.
Click to expand...
Click to collapse
Try using iRoot, maybe it can rewrite how your phone uses different apps to save battery.
Anyone have any luck solving this? I'm having the exact same problem with the same phone - Sprint LG G6 and "Call Services" is my primary battery drain.
I don't have particularly low signal - med/high for most of the day and I have wifi calling turned off. I've had this same problem across multiple phones (G5 and G6) as well as across factory resets on both phones. I used to get great battery life with my G5(~85% at the end of the day if I didn't use it much) and then this started happening about a year ago.
Wakelock detector is showing >1000 wakeup triggers from call services - the most by tenfold above everything else.
Seems like it might be related to Sprint/LG since Call Services has mostly LG related processes running on it, but unfortunately that doesn't help me get rid of the battery drain. Any ideas?

Battery Drain | Idle

My Essential PH 1 is draining a lot.
Phone idle is taking most power with approximately 17%. Screenshots attached.
Can you please advise if this is normal and ways to minimize battery drain ?
manuvarghese said:
My Essential PH 1 is draining a lot.
Phone idle is taking most power with approximately 17%. Screenshots attached.
Can you please advise if this is normal and ways to minimize battery drain ?
Click to expand...
Click to collapse
Are you showing off? because those are amazing numbers. You're on track for 35 hours! I get around 26. Your bigger killer is What's App, but that's expected for a Facebook app. 17% for idle means your phone is on and doing nothing 17% of the time.
Sent from my PH-1 using Tapatalk
reverenddak said:
Are you showing off? because those are amazing numbers. You're on track for 35 hours! I get around 26. Your bigger killer is What's App, but that's expected for a Facebook app. 17% for idle means your phone is on and doing nothing 17% of the time.
Sent from my PH-1 using Tapatalk
Click to expand...
Click to collapse
Nope I am not showing off, I think i am having huge drains when I am asleep. Most of the time in that graph is idle time so i am thinking it should be better ?
Again I moved recently to droid from iOS so i am unsure of the droid power management baselines.
manuvarghese said:
Nope I am not showing off, I think i am having huge drains when I am asleep. Most of the time in that graph is idle time so i am thinking it should be better ?
Again I moved recently to droid from iOS so i am unsure of the droid power management baselines.
Click to expand...
Click to collapse
Cool. I didn't mean to seem mean, but those are good numbers. If your phone is on, and you have push notifications (pretty much every social media app, phone, sms, etc.) you're going to have drain. Even if the phone was off, the battery would drain somewhat. But you have What's App and other chat apps, so that'll use battery, even if your asleep, the phone isn't. It's the only way you would be able to receive calls, text, updates, etc.
That 17% looks steep, but it's all relative to a small screen. over the span of 20 hours and you still have almost 50% battery, especially with "free" apps that are basically advertising engines pushing ads at your every minute. Having Phone Idle at the top is not a bad thing, it just means you don't use your phone as much as you use What's App.
1% per hour is good, better than our S8 even
I had enabled "Cellular data always active" and it chewed through my battery life. I turned it off and can now last 1.5 days on a charge.
My phone is draining 12% overnight. And phone idle is top of the list. What does this phone idle do? There was a random night where the phone only dropped 1%. But most nights, it's draining around 10% with phone idle at the top.
Update: setting wifi to not stay on while phone is sleeping seems to fix the drain issue.
boidsonly said:
I had enabled "Cellular data always active" and it chewed through my battery life. I turned it off and can now last 1.5 days on a charge.
Click to expand...
Click to collapse
Does disabling it affect receiving messages that rely on mobile data such as WhatsApp?
Where is the "cellular data always active" setting? I don't see it. Have not updated to run Oreo.
My battery was dropping from 95% to 5% overnight. Did a factory reset which helped, but I'm still losing 17-20% overnight. Seems odd to me on a brand new phone, but I have never owned an Android before. I have blocked notifications and location services from nearly all of my apps. Any advice other than what has already been posted?
If your losing that much overnight it's probably a bad app.
I don't use it, but have read that the Facebook messenger is good for that. As in eating up a battery overnight.
spounce said:
Where is the "cellular data always active" setting? I don't see it. Have not updated to run Oreo.
My battery was dropping from 95% to 5% overnight. Did a factory reset which helped, but I'm still losing 17-20% overnight. Seems odd to me on a brand new phone, but I have never owned an Android before. I have blocked notifications and location services from nearly all of my apps. Any advice other than what has already been posted?
Click to expand...
Click to collapse
I can promise you that that's not normal, especially for this phone. Overnight battery loss is minimal, 15 hours of idle with a 10% drain is what I'm getting. That's pretty amazing. I'd check your apps and ask the general android forums for advice. I also bet there is a rogue app draining you juice. chat and social media apps with all their pushed content and friend updates are huge battery killers.
Install accu battery ,charger to full last thing at night ,don't touch through night ,then see what's draining battery ,mine drains by about 2/3% through 8/9 hrs at night
Sent from my PH-1 using XDA Labs
spounce said:
Where is the "cellular data always active" setting? I don't see it. Have not updated to run Oreo.
My battery was dropping from 95% to 5% overnight. Did a factory reset which helped, but I'm still losing 17-20% overnight. Seems odd to me on a brand new phone, but I have never owned an Android before. I have blocked notifications and location services from nearly all of my apps. Any advice other than what has already been posted?
Click to expand...
Click to collapse
It's under developer options settings. I have mine always active without draining my battery noticeable.
The social media apps such as snapchat, facebook, twitter, etc... are the ones draining your battery while your phone is idle so you need to disable their background data running.
spounce said:
Where is the "cellular data always active" setting? I don't see it. Have not updated to run Oreo.
My battery was dropping from 95% to 5% overnight. Did a factory reset which helped, but I'm still losing 17-20% overnight. Seems odd to me on a brand new phone, but I have never owned an Android before. I have blocked notifications and location services from nearly all of my apps. Any advice other than what has already been posted?
Click to expand...
Click to collapse
The option to Cellular Data Always Active is on the Developer Hidden Menu. If you have it enabled you should be able to turn it off.
Thanks to all for the replies. I thought that restoring factory settings had helped somewhat, but it turns out not to have. Battery has just depleted from 100% to 67% in 3 hours while the phone has sat idle.
The only social media apps I have installed are FB and Whatapp. Notifications for both are turned off. Location services for all apps are also off. The only apps I have installed have been download from the Play Store and have run on my previous phones without causing any trouble. Those who replied all suspect a bad app, so I have installed ACCU Battery as suggested to see if I can nail it down.
Thanks again for the responses.
Try this for one night. Right before bed....
1. Turn OFF WiFi
2. Reboot phone
3. Leave WiFi off after reboot
There is a bug in Google Play Services that affects many people on many different phone types since the November updates.
When on wifi, in certain circumstances (many theories on what the actually trigger is) it will cause Google Play Services to run non stop on certain WiFi networks causing huge battery drain.
In this particular scenario, turning off Wifi does not stop the battery drain. The phone has to be reboot.
I don't know if that is what you are experiencing, as you didn't say if it was an app or system taking so much battery, but I thought I would mention it in case it helps.
Sent from my Pixel 2 using Tapatalk
Why don't you look in settings/battery and see what is using the highest percentage of the battery?
Have looked in Settings/Battery, but am not seeing anything there that diagnoses the problem to my understanding. Highest use shown is Chrome (4%), then Screen (4%) then Google Play services (3%). ACCU Battery app shows the same. Battery is still losing 10-12% of its charge per hour while the phone is idle.
Have sent a message to Essential support to ask if they know anything about a bug in Google Play services causing battery drain. They have so far only suggested rebooting to safe mode and doing the reset to factory settings. Hasn't helped.
Will try shutting wifi off, rebooting and leaving wifi off tonight as suggested. Not really sure where to go from there even if that does save the battery, as a phone that has its battery drained just by being on wifi is useless to me.
If turning off WiFi and rebooting helps reduce system cpu usage, it is a bug in the software and not the phone. I can reproduce that specific issue on my pixel 2 and Samsung Galaxy s8, too....
If the CPU usage isn't from system, though, or turning WiFi off and rebooting doesn't help then you obviously have a completely different issue and need to troubleshoot further.
Sent from my Pixel 2 using Tapatalk
Update:. Nothing Essential support has suggested has helped. Battery is draining to zero overnight while phone is idle both when connected to wifi and when not.
Upon learning that I had purchased the phone at a Telus store in Canada, Essential have said that they can't help me further and have referred me to the store for assistance. I'm disappointed in the lack of support from Essential.

battery drain FAST even with screen off

Hey there I have S10+ eu g975f with last firmware OFFICIAL. My battery is draining to fast even with the screen off. I tried to flash again the official firmware but the problem persists to exist.i don't even play games, watching movies or something similar. Just messenger and Instagram.
Last days of the battery usage. In 2 mins of using it or while screen is off is losing like 1-2 percent of ?. What can I do for it ?
Sorry for double posting
Anyone?
I can't see the pictures. But this started a few days ago? Do you have on wifi, bluetooth, location, nfc, etc...? What is your brigthness level? Did you try to reset the device?
dcop7 said:
I can't see the pictures. But this started a few days ago? Do you have on wifi, bluetooth, location, nfc, etc...? What is your brigthness level? Did you try to reset the device?
Click to expand...
Click to collapse
No it didn't start days ago, it's like that 2 months. I disable them very rear, also the brightness is in the middle every day only if I go to the beach then to the end.
StonebridgeGr said:
No it didn't start days ago, it's like that 2 months. I disable them very rear, also the brightness is in the middle every day only if I go to the beach then to the end.
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Do you use VoLTE? Try to disable it. Facebook and messanger is consuming alot of battery.
And appears you have bad reception. That could explain the battery drain.
dcop7 said:
Do you use VoLTE? Try to disable it. Facebook and messanger is consuming alot of battery.
And appears you have bad reception. That could explain the battery drain.
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Volte yes was on, I disable it, also I didn't have any have problems.
What do you mean bad receptions ?
When I do not use my phone I turn off everything. But keeps losing battery. Looks today stats
StonebridgeGr said:
When I do not use my phone I turn off everything. But keeps losing battery. Looks today stats
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Bad reception or low signal drains battery because the phone is actively looking for better signal or closer cell tower if you have 1 bar or 2 bars i would turn off data or switch to wifi if you're home. Another thing also another member above said Facebook and Facebook Messenger are FAMOUS like i mean Arnold Schwarznegger famous for draining the battery in the background because they are constantly doing shady stuff when you're not looking syncing messages or listening to push notifications, also that Instagram looks suspicious as hell, i don't have one but it looks weird in my eyes that it drains so much in less than an hour.
If i was in your place i would uninstall Facebook and FB Messenger and Instagram then charge the phone to 100 before bed and when you wake up you should have about 96% left if it's like 90% or lower then yeah an app is running in the background syncing and won't let your phone go to to sleep and my bet is on those 3 apps Or just turn off Sync from the pull down menu and see what happens, let us know here what you find out good luck
EdinM30 said:
Bad reception or low signal drains battery because the phone is actively looking for better signal or closer cell tower if you have 1 bar or 2 bars i would turn off data or switch to wifi if you're home. Another thing also another member above said Facebook and Facebook Messenger are FAMOUS like i mean Arnold Schwarznegger famous for draining the battery in the background because they are constantly doing shady stuff when you're not looking syncing messages or listening to push notifications, also that Instagram looks suspicious as hell, i don't have one but it looks weird in my eyes that it drains so much in less than an hour.
If i was in your place i would uninstall Facebook and FB Messenger and Instagram then charge the phone to 100 before bed and when you wake up you should have about 96% left if it's like 90% or lower then yeah an app is running in the background syncing and won't let your phone go to to sleep and my bet is on those 3 apps Or just turn off Sync from the pull down menu and see what happens, let us know here what you find out good luck
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How do I know that is not battery problem ?
StonebridgeGr said:
How do I know that is not battery problem ?
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Battery doesn't deteriorate that fast unless you let the battery drain all the way to 0 multiple times. Lithium ion batteries have a finite amount of charges to them, it is best to keep the battery in the range of 20% to 80%.
Download an app called AccuBattery i have the full version you can find out the status of your battery and what's going on with it
EdinM30 said:
Battery doesn't deteriorate that fast unless you let the battery drain all the way to 0 multiple times. Lithium ion batteries have a finite amount of charges to them, it is best to keep the battery in the range of 20% to 80%.
Download an app called AccuBattery i have the full version you can find out the status of your battery and what's going on with it
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I know, I am charge it when it goes to 5% and leave it to 96% . Every day I must charge my phone 2 times.
Also I have the full version of this application on my smartphone, it's just shows the battery life while having this app in the background but it keeps drain because it consume battery.
I will download it again and see the battery .
Weird cuz after flashing the official firmware nothing changes....
StonebridgeGr said:
I know, I am charge it when it goes to 5% and leave it to 96% . Every day I must charge my phone 2 times.
Also I have the full version of this application on my smartphone, it's just shows the battery life while having this app in the background but it keeps drain because it consume battery.
I will download it again and see the battery .
Weird cuz after flashing the official firmware nothing changes....
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Yeah check the battery health with that app and try to calibrate the battery
EdinM30 said:
Yeah check the battery health with that app and try to calibrate the battery
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What do you see in 2 days of using this app ?
I noticed about 2 months ago my battery life started to tank as well. I've changed nothing about my device and when I turn data off in strictly use Wi-Fi it drains even faster even with sync all turned off
StonebridgeGr said:
What do you see in 2 days of using this app ?
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It doesn't show much it's been 2 days but something is killing your battery. I purchased the s10+ Exynos version and haven't done anything to it yet no apps installed just the firmware upgrade to CTF1 June1 security patch and battery is fine here so it must be software related.
Try to find an app called BetterBatteryStats i'm sure you heard of it that app will show you in detail who or what is preventing your phone from going into sleep even system apps are acting up it will show so try that i'm pretty sure an system app is acting up.
In my old days from kitkat and lollipop era the Google play services was always the problem back then.
I forgot also another app Wakelock Detector i don't know if that app is still around that's what i used to find out what was killing my battery on my Note 3 lol
---------- Post added at 03:10 AM ---------- Previous post was at 03:07 AM ----------
leo72793 said:
I noticed about 2 months ago my battery life started to tank as well. I've changed nothing about my device and when I turn data off in strictly use Wi-Fi it drains even faster even with sync all turned off
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Yeah I would install those apps i mentioned to the guy above to try and trace the cause i'm pretty sure an app or a system app is using wakelock to prevent the phone from going into sleep or deep sleep
Apps that use GPS are common and wifi as well. Lately i've been reading that last firmware update messed up the phone so one step at a time we'll find out who the culprit is
First time I see this popup.
I thought don't needed to run any commands or to be rooted.
Check this out guys. Is it bad ?
Do I need to change my battery ?

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