Fingerprint Sensor causing app launches and hang ups? - OnePlus 6T Questions & Answers

So, I am getting fustrated with this. Everytime I am on a call and use the fingerprint sensor to unlock the phone I ende up hanging up on the caller. Its almost a 100% sure thing. Yes, I know I can press the power button so that is one work around... But... Seems like crap to me.
If I am not on a call then the I might activate whatever app icon is on my homescreen in the area.
Is this happening to anyone else or do I just have a personal issue here?

Rather than pressing and holding your finger until it unlocks, you need to get in the habit of only pressing your finger for a moment and lift it up. If you hold your finger on the screen too long then yes, what you're describing is going to happen.

Related

Light off during a call?

Hi there,
I am a little ticked off with the way the phone switches the light off and you HAVE to press a button to get it back up when in the middle of a call.
Is there any way to keep the phone awake while on a call? Ofcourse, I HAVE tried out "Shake Awake", but thats a little buggy too.
And also, the buttons for Hold, Mute, Speaker mode and all those options come up only when you press the menu button. Is there any alternate dialler available or something which can get all these options on the screen while on the call like the iPhone as its easier to use it than press the button to get the options?
just install keepscreen.
edit: this will keep the screen alive. about the alternative dialer i don't know. but be aware that the phone has no proximity sensor, so you are prone to accidentally press random buttons.
Cool. Will check it out man. Thanks.
I have a different problem - since, sadly, Hero has not got a proximity sensor, I constantly drop my calls by accidently touching the end call button with my cheek. I believe that's a reason the screen backlight goes off so quickly during a call - when the screen is off, it does not react to touch too, so that accident call drops would be less likely.
There are still some serious problems though. First of all, screen timeout during a call is not short nough - while you can know that you must wait a few seconds before you can actually touch the phone with the face, others can't, so call drops are, sadly, unavoidable in such cases. The fact that hold, mute and other buttons are hidden under the menu button is a good thing not only because it keeps Android phillosophy straight, but reduces chances of unwanted misc. actions. The solution of this problem could be an option to disable the end call button, since there are dedicated hardware keys for that.
I have also noticed that if you minimize the dialer during a call with home button, the screen timeout will not be quick, so before continuing a call it's a good idea to bring the dialer back by tapping the hardware call button so the screen timeout becomes quiick again.
Very true. I thought about all these before I posted, but on the other end, I just said 'f it' to myself and asked it here.. hehe.
I wonder if iPhone users have such issues.
As someone in this forum mentioned, it is best to have the screen switched OFF during a call, unless you have something to do. This way, it prevents you from fiddling with the controls.
Not just the hero, earlier models too have this feature. It quite odd in the beginning, but you will love it later.
subhramani said:
Hi there,
And also, the buttons for Hold, Mute, Speaker mode and all those options come up only when you press the menu button.
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Not necessary!
During a call
- Press "Call" to hold (will also mute)
- Press and hold "Call" to activate speaker mode.

Phone blanks out during calls

Sometimes I need to get to the keyboard but the screen goes dark during calls sometimes. I dont know why it does that or what i am doing to cause this. It doesnt happen every time. Anyone know or can help?
ZoNoMo said:
Sometimes I need to get to the keyboard but the screen goes dark during calls sometimes. I dont know why it does that or what i am doing to cause this. It doesnt happen every time. Anyone know or can help?
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The proximity sensor is supposed to blank the screen during a call. Try making a call with your phone on the table. Put your finger along the top of the front of the phone (where the speaker grill-area is located). Your screen should blank. When you take your finger away, it should wake up. If it doesn't wake up, try pressing the Talk/Send hardware button to wake up the phone.

Pattern Lock When On Calls

Hi guys
Had a search and nobody else seems to be having this problem, but seems so basic that I'm sure I must be missing something obvious!
When I'm in a call (either incoming or outgoing) I can't get the screen to turn on properly in order to hang up or use other programs (check calendar etc). This is particularly annoying on outgoing calls as it makes hanging up very difficult!
To be more detailed, a single tap on the power button has no effect on the screen - it stays off. If I repeatedly click the power button, sometimes the screen will flash on for a miniscule moment - this is my hang up method at the moment, repeatedly press the power button and tap the screen near where the hang up icon will be, and eventually I'll catch it while the screen's on. Once I'm off a call, things act as normal.
I have Pattern Lock set up, and am prompted to unlock the phone once I'm off a call, this is what I'd expect from previous Android phones but might be causing problems here?
I found this previous thread where people have had very similar symptoms because their screen protector is over the proximity sensor, but I don't have a screen protector. Might I have a dodgy proximity sensor? Is there any way of testing it?
Cheers for the help!
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DJGibbon said:
Hi guys
Had a search and nobody else seems to be having this problem, but seems so basic that I'm sure I must be missing something obvious!
When I'm in a call (either incoming or outgoing) I can't get the screen to turn on properly in order to hang up or use other programs (check calendar etc). This is particularly annoying on outgoing calls as it makes hanging up very difficult!
To be more detailed, a single tap on the power button has no effect on the screen - it stays off. If I repeatedly click the power button, sometimes the screen will flash on for a miniscule moment - this is my hang up method at the moment, repeatedly press the power button and tap the screen near where the hang up icon will be, and eventually I'll catch it while the screen's on. Once I'm off a call, things act as normal.
I have Pattern Lock set up, and am prompted to unlock the phone once I'm off a call, this is what I'd expect from previous Android phones but might be causing problems here?
I found this previous thread where people have had very similar symptoms because their screen protector is over the proximity sensor, but I don't have a screen protector. Might I have a dodgy proximity sensor? Is there any way of testing it?
Cheers for the help!
Click to expand...
Click to collapse
I have the same problem. It doesn't happen all the time, naturally, but it's been frequent enough to be irritating. If anyone figures this out, I'd love to hear a solution.
Frustratingly this does seem to happen to me every time - although it might only be once the timeout has activated the pattern lock. Or I could be barking up the wrong tree entirely!
Think I might have to do some testing tonight . . .
After some fiddling it does seem that it's a problem with the proximity sensor - Elixir 2's settings show the proximity sensor always showing "near"
If someone could run Elixir 2 on their N4 and confirm that they do get changing settings, it would be a great help!

Face dialing while the screen is off

This seems to be happening a lot to me. Sometimes when I hold the phone with my shoulder, I'll start face dialing, and when I pull the phone away for a second the screen is off. What's even stranger is that I was in a call just now and did the face dialing, and for whatever reason a "button" was being held (the DTMF tone for a button was going off) while the phone was nowhere near my face, I was looking right at it, and the screen was off!
Anybody else experience anything similar? It's really annoying. I'm not sure if anything is wrong with the prox sensor or what, but I checked it and it is perfectly clean.
same here, happens to me daily.

disable screen on with proximity sensor

i have searched around and haven't found quite what im looking for. i find my phone screen is turning on in my pocket and sometimes unlocks. i hear the sound of it unlocking all the time just from the pressure against my leg. i keep it so my screen is faced in because of what i do for work i could easily smash it against something. i have bought a case that helps prevent the side power button and the home button from being pressed but still happens quite often.
what i am looking for is an app/mod that will keep the screen from coming on when the proximity sensor detects that it is in my pocket. this would need to work regardless of whether home/power buttons are pressed or a notification wakes it.
if anyone knows of something like this for our phones i would much appreciate it.
Don't have that app/mod, but you may be interested in this one instead. Killing the home button's ability to wake up the phone. I did this on my S4, although you only need to modify the one file, the gpio-key.kl. You need to be rooted:
http://forum.xda-developers.com/showthread.php?t=1702675
Thanks ill give it a try and see if it cuts down on screen on time. I have noticed that ill get notifications and phone calls that will turn the screen on and then simply walking will be enough to swipe and unlock. This screen is much more sensitive than my old epic.

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