Essential PH-1 Phone died after April update... no sign of life - Essential Phone Questions & Answers

HELP.
As I wrote here on Reddit: https://www.reddit.com/r/essential/comments/bf9mpc/phone_died_after_april_update_no_sign_of_life/
The phone appears on Device manager as Qualcomm HS-USB QDLoader 9008 (COM6) under the Ports section.
When the phone connects to PC, I hear the connection sound, nothing happens, no red light, no screen, nothing. Just the sound of connection.
If I keep pressing Power or any Power + Volume UP or DOWN or BOTH combination, same thing. Sound of Disconnect then immediately reconnect every 15".
Is there any hope to recover or flash stock/current ROM via any way?
Cannot accept adb/fastboot commands with either CMD or PowerShell.
Thanks in advance, I wish there is hope for it.
VAG

Your the only vag I've had to turn down... Search man jeez
Sent from my PH-1 using Tapatalk

n0ve said:
Your the only vag I've had to turn down... Search man jeez
Sent from my PH-1 using Tapatalk
Click to expand...
Click to collapse
WOW man, thanks! I didn't think of "search" and I had more time to explain and write than to search here.
Well done.

Seems that there is no other solution than to send it to Essential and wait to get a replacement.
It's under warranty, so why to loose time searching for a solution since the mistake was not on my end, it happen on a OTA update.
Thanks for the "help" guys. Cheers.

Related

samsung tab 2 bricked GT-P3113 7" won't turn on but shows charging Icon

Hey Guys I need some help please!
I have a friend, which will be joining this thread soon, that has a samsung tab 2 GT-P3113 7" .
He is not able to power on the device, I suggested holding the power button down for 30-40 seconds but that didn't work.
He charged it overnight and he can see the charging icon, he then tried again holding the power button for 30-40 seconds...still nothing.
He informed me that when he connects his tab to his computer it says:" I should install OMAP3440 driver for connection".
Sorry , this is all I have, I'm not familiar with the tab 2 .
Thank you!
Isnt there a reset button/procedure? Like hold power button and volume up or down?
My P3110 will not arrive till next week so i can say for sure.
Try holding the Volume Down button and the power button. Keep holding them and you should get a warning about running custom software. If you get this, then you could download an Odin restore package and flash it to the tablet to get it back up and running. The fact that it shows the charging image is a good sign, Hopefully it can be fixed from there.
maztahbr said:
Isnt there a reset button/procedure? Like hold power button and volume up or down?
My P3110 will not arrive till next week so i can say for sure.
Click to expand...
Click to collapse
Yes, I did, but it doesn't work for this tab. Only there is a good sign I can see: the charging icon come up when I plug tab to wall or pc, and when I try to connect to pc, I get a message from pc saying I should install driver for OMAP3440. This is the driver for Texas Instrument processor that come inside tab.
I don't know if this tab is bricked or not, so I'm stop just at this step.
Thanks & thank you so much to spagman72 for his valuable help
---------- Post added at 01:19 PM ---------- Previous post was at 01:14 PM ----------
imnuts said:
Try holding the Volume Down button and the power button. Keep holding them and you should get a warning about running custom software. If you get this, then you could download an Odin restore package and flash it to the tablet to get it back up and running. The fact that it shows the charging image is a good sign, Hopefully it can be fixed from there.
Click to expand...
Click to collapse
Yes, I did exactly as you have said, but it doesn't work, nothing warning about custom software, just black screen. Also, pls note that when I try to connect to pc, I get a message from pc saying I should install driver for OMAP3440. This is the driver for Texas Instrument processor that come inside tab.
Thank you
It is for omap4430 driver (not omap 3440)
Correction: when i have connected tab to pc, message is for install drivers OMAP4430, not OMAP3440 as I have said before. Very sorry for this mistake. :crying: :crying:
Anyone to help pls..!!
When you see the charging icon unplug it from the charger then try and power and vol down. Don't keep holding power for to long or it will hard reboot it before it gets to download mode.
RomsWell said:
When you see the charging icon unplug it from the charger then try and power and vol down. Don't keep holding power for to long or it will hard reboot it before it gets to download mode.
Click to expand...
Click to collapse
Thank you RomsWell but when I unplug the charger and then press power and vol down keys nothing changes, just black screen. I think this tab is totally dead and another friend told me that I'll need a JTAG service. Anyone know about this, or where can I get it?
Thanks again
RomsWell said:
When you see the charging icon unplug it from the charger then try and power and vol down. Don't keep holding power for to long or it will hard reboot it before it gets to download mode.
Click to expand...
Click to collapse
Love your rom btw try volume down, (for download), or volume up, (for recovery), First then hold/engage power button and hold, then release power button after boot screen blacks out and continue to hold up or down volume for recovery/download. Appropriate screen should pop up...if you get that far there are many options and I'm sure someone here can help you
acefsw said:
Love your rom btw try volume down, (for download), or volume up, (for recovery), First then hold/engage power button and hold, then release power button after boot screen blacks out and continue to hold up or down volume for recovery/download. Appropriate screen should pop up...if you get that far there are many options and I'm sure someone here can help you
Click to expand...
Click to collapse
Thank you so much acefsw, but nothing has functioned for me yet, and also nothing to do for now..!! :crying: :crying:
alca00 said:
Thank you so much acefsw, but nothing has functioned for me yet, and also nothing to do for now..!! :crying: :crying:
Click to expand...
Click to collapse
Sorry to hear that. There are JTAG services where you can mail it in and they fix it, here's one http://mobiletechvideos.mybigcommerce.com/samsung-galaxy-tab-2-7-0-brick-repair/ I am sure there are others out there. Good luck
acefsw said:
Sorry to hear that. There are JTAG services where you can mail it in and they fix it, here's one "" I am sure there are others out there. Good luck
Click to expand...
Click to collapse
Ok, I'll check it out and will let you know later, because at this moment I'm out of country.
Thanks a lot..!
My tab does this periodically...I usually just let it sit then hold down the power button and it boots. All stock, unrooted.
Sent from my Galaxy Nexus using Tapatalk 2
I'm happy again..!!
acefsw said:
Sorry to hear that. There are JTAG services where you can mail it in and they fix it, here's one http://mobiletechvideos.mybigcommerce.com/samsung-galaxy-tab-2-7-0-brick-repair/ I am sure there are others out there. Good luck
Click to expand...
Click to collapse
Hey guys..!!
I'm happy again..! Yesterday, I received the tab from mobiletechvideos, and it is in great working order. These guys really are doing a awesome job..!
Thanks again to:
spagman72 (especially), acefsw (especially), maztahbr, imnuts, and RomsWell for his/her valuable help.
But above all to XDA developers
Happy new year for all..!
Guys, i have same probem but with Samsung Galaxy Tab 2 GT-P3110.
spagman72 said:
Hey Guys I need some help please!
I have a friend, which will be joining this thread soon, that has a samsung tab 2 GT-P3113 7" .
He is not able to power on the device, I suggested holding the power button down for 30-40 seconds but that didn't work.
He charged it overnight and he can see the charging icon, he then tried again holding the power button for 30-40 seconds...still nothing.
He informed me that when he connects his tab to his computer it says:" I should install OMAP3440 driver for connection".
Sorry , this is all I have, I'm not familiar with the tab 2 .
Thank you!
Click to expand...
Click to collapse
Hi guys, i got same problem with my Samsung Galaxy Tab 2 GT-P3110, but my when charging is showing charging icon for 3 sec, then switch off over and over again, when i unplug from charger, display switch on and show again for 3sec logo Samsung Galaxy Tab 2 7.0 then switch off over and over again. I try all keys combination but just one working. When is unplug from charger i press Volume - and Power then on display come Screen with Warning!! (Download Mode) but like before go off after 3sec again.
I think that will be battery dead or faulty, what you think guys about it.??
Maybe the battery its damaged
Enviado desde mi Atrix HD mediante Tapatalk
toma83 said:
Hi guys, i got same problem with my Samsung Galaxy Tab 2 GT-P3110, but my when charging is showing charging icon for 3 sec, then switch off over and over again, when i unplug from charger, display switch on and show again for 3sec logo Samsung Galaxy Tab 2 7.0 then switch off over and over again. I try all keys combination but just one working. When is unplug from charger i press Volume - and Power then on display come Screen with Warning!! (Download Mode) but like before go off after 3sec again.
I think that will be battery dead or faulty, what you think guys about it.??
Click to expand...
Click to collapse
If you can get into download mode it may be a good idea to try flashing firmware through Odin to rebuild it back to factory.
I had the same issue after flashing the wrong kernel/ Rom combo while trying to get ubuntu touch to boot.
Sent from my LGMS500 using XDA Premium 4 mobile app
tokenpoke said:
If you can get into download mode it may be a good idea to try flashing firmware through Odin to rebuild it back to factory.
I had the same issue after flashing the wrong kernel/ Rom combo while trying to get ubuntu touch to boot.
Sent from my LGMS500 using XDA Premium 4 mobile app
Click to expand...
Click to collapse
I know but download mode i show just for 3 sec so i cant do anthing, same if i connect to PC, 3 sec and thats all loop again
toma83 said:
I know but download mode i show just for 3 sec so i cant do anthing, same if i connect to PC, 3 sec and thats all loop again
Click to expand...
Click to collapse
Ah, mine stayed on if I immediately plugged it in... could well be the battery
Sent from my LGMS500 using XDA Premium 4 mobile app
tokenpoke said:
Ah, mine stayed on if I immediately plugged it in... could well be the battery
Sent from my LGMS500 using XDA Premium 4 mobile app
Click to expand...
Click to collapse
The battery have power i just tested by multimeter, i dont know how to repair this, maybe jtag service can help.?? Anyone can confirm.?
Loose ribbon cable
spagman72 said:
Hey Guys I need some help please!
I have a friend, which will be joining this thread soon, that has a samsung tab 2 GT-P3113 7" .
He is not able to power on the device, I suggested holding the phttp://forum.xda-developers.com/images/smilies/cyclops.gifower button down for 30-40 seconds but that didn't work.
He charged it overnight and he can see the charging icon, he then tried again holding the power button for 30-40 seconds...still nothing.
He informed me that when he connects his tab to his computer it says:" I should install OMAP3440 driver for connection".
Sorry , this is all I have, I'm not familiar with the tab 2 .
Thank you!
Click to expand...
Click to collapse
I had this same problem with one of my Samsung tab 2 GT-P3113 7.0's. After trying everything I could find online I decided to open it up and have a look inside. Opening a 7.0 is different than a 10.1 so check a YouTube video to see how it is done. After removing the back cover I immediately noticed that a small ribbon cable had some how become disconnected. I simply snapped it back into place then checked all of the other ribbon cables I could see and then tried to turn the unit on and it worked! problem solved!
If you have tried all of the other methods posted then you should give this a try, because at that point you have nothing to lose.
My Tablet gets handled by a lot of people daily and most likely it was dropped which caused the cable to be knocked free of its connection.

[Q] Very strange S4 problem... Please help!

Hi All! I apologize for making a question just joining the site but I am desperate! My S4 turned off randomly last night and won't turn on/charge. The weird part is that if I disconnect and reconnect the battery, the phone tries to turn on, show me initial screen and then go black. Keep in mind I did NOT touch the power button! The device, by itself, Turns on and then goes black. If I leave VolDown button pressed, and NOTHING else while connecting the battery, I get to Download Mode automatically, but after a couple seconds, the screen goes black again. I am desperate, my local Sprint stores haven't opened yet, so I can't go to them. Any and all help is Greatly appreciated!!
(P.S. Any way to recover data like pics etc from the phone?)
Sounds like your power button is stuck. You can try to pry it out to make your phone usable, but as long as you're under warranty Sprint should fix it rather easily.
Sent from my SPH-L720 using Tapatalk
frostedunit said:
Sounds like your power button is stuck. You can try to pry it out to make your phone usable, but as long as you're under warranty Sprint should fix it rather easily.
Sent from my SPH-L720 using Tapatalk
Click to expand...
Click to collapse
+1 on this. if you gave a safety pin, rin it around the edge od the power button to see if you can unstick it.
power button stuck...yea use a needle to ory it out then clean around it... all else fails, id try a new batt.. OR if your trying to charge off a laptop or a weak 500ma charger., by nature alot of.times the phone wants to boot whenever it detects a charger connected, but in your case the batt is to dead to stay on and the charge is too weak to.keep it on.. therefore simulating a " bootloop "... if this is the case, you need to find a 1ma or 2ma charger...
but.id try the checking the button first.
Sent from my SPH-L720 using xda app-developers app
frostedunit said:
Sounds like your power button is stuck. You can try to pry it out to make your phone usable, but as long as you're under warranty Sprint should fix it rather easily.
Sent from my SPH-L720 using Tapatalk
Click to expand...
Click to collapse
VandyCWG said:
+1 on this. if you gave a safety pin, rin it around the edge od the power button to see if you can unstick it.
Click to expand...
Click to collapse
chris-allen said:
power button stuck...yea use a needle to ory it out then clean around it... all else fails, id try a new batt.. OR if your trying to charge off a laptop or a weak 500ma charger., by nature alot of.times the phone wants to boot whenever it detects a charger connected, but in your case the batt is to dead to stay on and the charge is too weak to.keep it on.. therefore simulating a " bootloop "... if this is the case, you need to find a 1ma or 2ma charger...
but.id try the checking the button first.
Sent from my SPH-L720 using xda app-developers app
Click to expand...
Click to collapse
Thanks for the reply guys! I had some time to head over to my local Sprint shop, because insurance. Technician said it's a known issue, and that changing some internals (audio port, charge port etc) fixes the problem. Although this was not the case for me, I'l be getting a replacement on Tuesday. That being said, I would still like to get my info off of this phone. Any suggestions on the workaround of that power button? Thanks in advance!
adamscott38 said:
Thanks for the reply guys! I had some time to head over to my local Sprint shop, because insurance. Technician said it's a known issue, and that changing some internals (audio port, charge port etc) fixes the problem. Although this was not the case for me, I'l be getting a replacement on Tuesday. That being said, I would still like to get my info off of this phone. Any suggestions on the workaround of that power button? Thanks in advance!
Click to expand...
Click to collapse
As for getting your stuff off, sounds like Sprint might be the only way. Maybe you could mount your S4 to a computer and see if it will let you get stuff off.
VandyCWG said:
As for getting your stuff off, sounds like Sprint might be the only way. Maybe you could mount your S4 to a computer and see if it will let you get stuff off.
Click to expand...
Click to collapse
Tried mounting, phone won't turn on so it wouldn't get recognized by the computer. I'll try prying out the power button to see if that fixes anything...

Bricked Essential phone

Hey guys, I just joined and this is my first post so pardon any stupid questions/statements I made
My Essential phone suddenly switched off while driving and it seems like it self-bricked itself - there is (almost) no life to the phone besides it coming up as "Qualcomm" when plugged into my laptop.
I've tried the following:
Hard-resetting it with the volume down/up + power button many times, for longer than a minute, with no response from the phone, so I can't get to fastboot etc.
Charging it with different 3rd party chargers/cables
Using adb (but can not get debugging mode on)
Charging it for atleast an hour before repeating the above
I've read other forums/topics and I can't seem to find a solution.
Another thing, I've made zero mods to the phone.
Can someone please help me, I'm using an old LG G3 at the moment lol.
Thanks
juliangovender92 said:
Hey guys, I just joined and this is my first post so pardon any stupid questions/statements I made
My Essential phone suddenly switched off while driving and it seems like it self-bricked itself - there is (almost) no life to the phone besides it coming up as "Qualcomm" when plugged into my laptop.
I've tried the following:
Hard-resetting it with the volume down/up + power button many times, for longer than a minute, with no response from the phone, so I can't get to fastboot etc.
Charging it with different 3rd party chargers/cables
Using adb (but can not get debugging mode on)
Charging it for atleast an hour before repeating the above
I've read other forums/topics and I can't seem to find a solution.
Another thing, I've made zero mods to the phone.
Can someone please help me, I'm using an old LG G3 at the moment lol.
Thanks
Click to expand...
Click to collapse
came across this yesterday and remembered this post....try this https://www.youtube.com/watch?v=uEERGDgTw-M
Thanks for this ... Not sure how to proceed though, seems like each Android maker has their own specific solution (LG has their volume up battery out charger in, vs Samsung holding all of their buttons) so not sure what to do ... any suggestions?
juliangovender92 said:
Thanks for this ... Not sure how to proceed though, seems like each Android maker has their own specific solution (LG has their volume up battery out charger in, vs Samsung holding all of their buttons) so not sure what to do ... any suggestions?
Click to expand...
Click to collapse
Were you by chance running the official stock January pie update?
Sent from my [device_name] using XDA-Developers Legacy app
canodroid15 said:
Were you by chance running the official stock January pie update?
Sent from my [device_name] using XDA-Developers Legacy app
Click to expand...
Click to collapse
Nope - the phone bricked in the last week of december
juliangovender92 said:
Nope - the phone bricked in the last week of december
Click to expand...
Click to collapse
That sucks dude sorry to hear. Did you ever figure it out? My wife has the ph-1 & hers just shutdown on her running latest bone stock build. No root, no mods, it refused to boot for me. After several attempts I gave up for a while. I've been dealing with android for years. I was baffled. So I went back to it & held down power+vol up one last time & the damn thing boots after about 20 seconds. So far its doing fine. This just happened earlier this morning. Before it booted up I tried everything like you & it wouldn't respond. Weird. Definitely keeping an eye on it for now.
Sent from my [device_name] using XDA-Developers Legacy app
canodroid15 said:
That sucks dude sorry to hear. Did you ever figure it out? My wife has the ph-1 & hers just shutdown on her running latest bone stock build. No root, no mods, it refused to boot for me. After several attempts I gave up for a while. I've been dealing with android for years. I was baffled. So I went back to it & held down power+vol up one last time & the damn thing boots after about 20 seconds. So far its doing fine. This just happened earlier this morning. Before it booted up I tried everything like you & it wouldn't respond. Weird. Definitely keeping an eye on it for now.
Sent from my [device_name] using XDA-Developers Legacy app
Click to expand...
Click to collapse
Unfortunately it still isn't working - I'm trying as I type this out lol ... How long did your wife's stay off for? Yeah really love(d) this phone but no life to it ...
canodroid15 said:
That sucks dude sorry to hear. Did you ever figure it out? My wife has the ph-1 & hers just shutdown on her running latest bone stock build. No root, no mods, it refused to boot for me. After several attempts I gave up for a while. I've been dealing with android for years. I was baffled. So I went back to it & held down power+vol up one last time & the damn thing boots after about 20 seconds. So far its doing fine. This just happened earlier this morning. Before it booted up I tried everything like you & it wouldn't respond. Weird. Definitely keeping an eye on it for now.
Sent from my [device_name] using XDA-Developers Legacy app
Click to expand...
Click to collapse
What happened when you tried to charge it while it shutdown on you guys?
juliangovender92 said:
Unfortunately it still isn't working - I'm trying as I type this out lol ... How long did your wife's stay off for? Yeah really love(d) this phone but no life to it ...
Click to expand...
Click to collapse
It was a few hours. I tried for like an hour to boot it & gave up. Came back to it right after I made my first post quoting you here. Held the power+vol up x'ed fingers & it vibrated then powered on. Let me know if you get yours to boot. I'm going to look into this after work today. I'll talk to ya later. There's gotta be a way to figure your situation out.
Sent from my [device_name] using XDA-Developers Legacy app
canodroid15 said:
It was a few hours. I tried for like an hour to boot it & gave up. Came back to it right after I made my first post quoting you here. Held the power+vol up x'ed fingers & it vibrated then powered on. Let me know if you get yours to boot. I'm going to look into this after work today. I'll talk to ya later. There's gotta be a way to figure your situation out.
Sent from my [device_name] using XDA-Developers Legacy app
Click to expand...
Click to collapse
Been trying for the past week ... can't seem to get it booted - I literally just put it into the fridge (zip lock bag to [hopefully] keep the moisture out). I've seen a post where someone tried this and it worked. Thanks man, I would appreciate any help I can get
Did anyone try asking essential support?
They've been very helpful to me.
Also had this happen to me, just left it overnight and then it booted. No probs since.
Zo0
ZooBaAr said:
Did anyone try asking essential support?
They've been very helpful to me.
Also had this happen to me, just left it overnight and then it booted. No probs since.
Zo0
Click to expand...
Click to collapse
Yes I have, they told me to hold power+volume; try different USB cables. clean port etc. but nothing is helping ... really sucks!
juliangovender92 said:
Been trying for the past week ... can't seem to get it booted - I literally just put it into the fridge (zip lock bag to [hopefully] keep the moisture out). I've seen a post where someone tried this and it worked. Thanks man, I would appreciate any help I can get
Click to expand...
Click to collapse
My post from her other day didn't seem to post .
In it I suggested you hold down power + vol down for 15sec (maybe longer) as I think that does a virtual battery pull, but you might need to try some other combos. You should maybe put phone in draw for a week or two, then try .
Also see,
https://forum.xda-developers.com/es...icked-essential-phone-regular-update-t3732566
If the "chilling" trick works you might have a bad solder joint, not good, likely cause intermittent problems if it does fix. Or maybe phone shuts down internally if too cold (
IronRoo said:
My post from her other day didn't seem to post .
In it I suggested you hold down power + vol down for 15sec (maybe longer) as I think that does a virtual battery pull, but you might need to try some other combos. You should maybe put phone in draw for a week or two, then try .
Also see,
https://forum.xda-developers.com/es...icked-essential-phone-regular-update-t3732566
If the "chilling" trick works you might have a bad solder joint, not good, likely cause intermittent problems if it does fix. Or maybe phone shuts down internally if too cold (
Click to expand...
Click to collapse
thanks for the advice ... I tried all combinations for atleast a minute:
power + vol down
power + vol up
power + vol up and down
doesnt seem to have any life. I'm not sure if I mentioned but there's no sign of LED lights when charging - only sign of life is the Qualcomm port on device manager (windows) ... Sadly this country does not have any authorized entities to open up the phone
juliangovender92 said:
thanks for the advice ... I tried all combinations for atleast a minute:
power + vol down
power + vol up
power + vol up and down
doesnt seem to have any life. I'm not sure if I mentioned but there's no sign of LED lights when charging - only sign of life is the Qualcomm port on device manager (windows) ... Sadly this country does not have any authorized entities to open up the phone
Click to expand...
Click to collapse
It sounds like your only choice is to try leaving it for a prolonged period eg a couple of weeks (don't charge it) & cross fingers you get lucky like some of the others have. Though it does sound like it may be bricked (might be worth installing Essential drivers on another PC & seeing if that gives you any thing more than the Qualcomm port)
I'd be in the same situation as you as I'm in Australia these days. It doesn't seem like local repair shops have any special Essential service tools, but if you have no chance of warranty repair local repair shop might still be able to identify some internal failure even if only basic electronic tests and order part (though might be hard/impossible to identify specific component failure without a circuit diagram or working phone to compare to), so long shot.
juliangovender92 said:
thanks for the advice ... I tried all combinations for atleast a minute:
power + vol down
power + vol up
power + vol up and down
doesnt seem to have any life. I'm not sure if I mentioned but there's no sign of LED lights when charging - only sign of life is the Qualcomm port on device manager (windows) ... Sadly this country does not have any authorized entities to open up the phone
Click to expand...
Click to collapse
PS. You probably tried this already but just in case, try boot into recovery, hold down
vol up + vol down
(NOT power)
probably won't work, but just to cover all bases
IronRoo said:
It sounds like your only choice is to try leaving it for a prolonged period eg a couple of weeks (don't charge it) & cross fingers you get lucky like some of the others have. Though it does sound like it may be bricked (might be worth installing Essential drivers on another PC & seeing if that gives you any thing more than the Qualcomm port)
I'd be in the same situation as you as I'm in Australia these days. It doesn't seem like local repair shops have any special Essential service tools, but if you have no chance of warranty repair local repair shop might still be able to identify some internal failure even if only basic electronic tests and order part (though might be hard/impossible to identify specific component failure without a circuit diagram or working phone to compare to), so long shot.
Click to expand...
Click to collapse
Apologies for the late reply ... Phone has been like this for about 3 weeks now ... still no luck; will try the Essential drivers now
Yeah I think I'll end up taking it to a local repair shop; hope for the best and expect the worst I guess
IronRoo said:
PS. You probably tried this already but just in case, try boot into recovery, hold down
vol up + vol down
(NOT power)
probably won't work, but just to cover all bases
Click to expand...
Click to collapse
Haha read this at work and gave me some hope, but sadly nothing.
When my phone is plugged into my laptop, Windows makes that signature connection sound; and when I hold power+vol, it effectively makes the "disconnect" followed by the "connect" sounds again, which is surprising
juliangovender92 said:
Haha read this at work and gave me some hope, but sadly nothing.
When my phone is plugged into my laptop, Windows makes that signature connection sound; and when I hold power+vol, it effectively makes the "disconnect" followed by the "connect" sounds again, which is surprising
Click to expand...
Click to collapse
My phone is also hard bricked not even showing led but detecting on PC . currently I don't have PC but yesterday I read about QPST tool . It has an option to backup and restore . I don't know I sound stupid but is there a way to restore firmware of another essential phone through QPST tool . I've tried every thing else .
Link to QPST tool: https://www.qpstflash.com/
mishal msl said:
My phone is also hard bricked not even showing led but detecting on PC . currently I don't have PC but yesterday I read about QPST tool . It has an option to backup and restore . I don't know I sound stupid but is there a way to restore firmware of another essential phone through QPST tool . I've tried every thing else .
Link to QPST tool: https://www.qpstflash.com/
Click to expand...
Click to collapse
Sorry I can't offer any advice on your issue. However, can you or anyone here vouch for the reputability of the developer of this tool? I am suspicious as their website does not offer much info in that regard...
Sent from my CMR-W09 using Tapatalk

S10 Plus Possibly Hard Bricked?

Hi All,
I was trying to flash the latest firmware for my device (G9750ZCU2ASG4) and during the odin process, my computer restarted which failed the update halfway through. I rebooted the computer, tried again, and it was trying to establish a connection for a really long time, so I disconnected my phone from the USB port on my computer, and held Power and Volume Down to try and force reboot the phone. I was going to try and go back into download mode to restart the process. My phone mentioned something about needing to do an emergency recovery, but I continued to hold down the power and volume down keys and then everything went black on the phone.
I've tried multiple USB cords, all of the button commands known for the device, and have even tried to perform the emergency mode recovery on my device, but it seems like it's in some sort of locked state; What I mean is the phone is stuck on a black screen. I can't "boot" into recovery or into download mode. The phone doesn't even vibrate when I hold the power button or power and down to try and force reboot it. Odin doesn't recognize the phone when I plug it into the computer nor does the device manager on my windows computer.
Does anyone have any experience with this sort of issue or any idea of what else I can do to try and get into download mode to flash my firmware again? All help, suggestions, or comments regarding this are much appreciated.
Dead battery may be part of the problem
i had a similar problem with lg g3 some years ago, if your pc at least detects it as unrecognized device you might be able to use qualcomm drivers and some software to rewrite everything though i dont know if this exists for samsung. i think it showed up as qhsusb_bulk in device manager
It's basically soft bricked. You can use Odin and flash the official firmware and it should unbrick it.
The official route is to use emergency recovery in Samsung's Smart Switch software.
Sent from my SM-G975U1 using XDA Labs
Yes use smart switch and emergency recovery.
royhanks3 said:
Hi All,
I was trying to flash the latest firmware for my device (G9750ZCU2ASG4) and during the odin process, my computer restarted which failed the update halfway through. I rebooted the computer, tried again, and it was trying to establish a connection for a really long time, so I disconnected my phone from the USB port on my computer, and held Power and Volume Down to try and force reboot the phone. I was going to try and go back into download mode to restart the process. My phone mentioned something about needing to do an emergency recovery, but I continued to hold down the power and volume down keys and then everything went black on the phone.
I've tried multiple USB cords, all of the button commands known for the device, and have even tried to perform the emergency mode recovery on my device, but it seems like it's in some sort of locked state; What I mean is the phone is stuck on a black screen. I can't "boot" into recovery or into download mode. The phone doesn't even vibrate when I hold the power button or power and down to try and force reboot it. Odin doesn't recognize the phone when I plug it into the computer nor does the device manager on my windows computer.
Does anyone have any experience with this sort of issue or any idea of what else I can do to try and get into download mode to flash my firmware again? All help, suggestions, or comments regarding this are much appreciated.
Click to expand...
Click to collapse
Did you get this resolved? if so, how? My phone got bricked in the middle of update through Smart Switch. Black (seem to be off) screen. None of the key combinations work and when I plug the power cable nothing comes up. I have an appointment at Samsung service center but was wondering how you ultimately fixed yours
mehdi_s82 said:
Did you get this resolved? if so, how? My phone got bricked in the middle of update through Smart Switch. Black (seem to be off) screen. None of the key combinations work and when I plug the power cable nothing comes up. I have an appointment at Samsung service center but was wondering how you ultimately fixed yours
Click to expand...
Click to collapse
Hey man, unfortunately my phone was absolutely trashed and I had to get a new one entirely. Same symptoms as yours, no button combinations worked. I even tried to let the battery drain and charge to turn it back on and it failed. I guess now we know that there is definitely a way to hard brick this phone.
Sent from my SM-G975F using Tapatalk
royhanks3 said:
Hey man, unfortunately my phone was absolutely trashed and I had to get a new one entirely. Same symptoms as yours, no button combinations worked. I even tried to let the battery drain and charge to turn it back on and it failed. I guess now we know that there is definitely a way to hard brick this phone.
Sent from my SM-G975F using Tapatalk
Click to expand...
Click to collapse
wow sorry to hear that. How did Samsung handle warranty? Mine got bricked in the middle of update through Smart Switched. The phone wasn't rooted or anything. Taking it to uBreakifix today.
mehdi_s82 said:
wow sorry to hear that. How did Samsung handle warranty? Mine got bricked in the middle of update through Smart Switched. The phone wasn't rooted or anything. Taking it to uBreakifix today.
Click to expand...
Click to collapse
Well, if you have a warranty and are unrooted, you're good to go. They should just replace it for you. However, I did not have a warranty as I have an international version, and I had to just eat my loss with a side of humble pie.
Sent from my SM-G975F using Tapatalk
royhanks3 said:
Well, if you have a warranty and are unrooted, you're good to go. They should just replace it for you. However, I did not have a warranty as I have an international version, and I had to just eat my loss with a side of humble pie.
Sent from my SM-G975F using Tapatalk
Click to expand...
Click to collapse
I was unrooted was just doing OTA using Smart Switch. I hope they don't make excuses and replace it. Will report back.
mehdi_s82 said:
I was unrooted was just doing OTA using Smart Switch. I hope they don't make excuses and replace it. Will report back.
Click to expand...
Click to collapse
Fingers crossed, man. Do you have a warranty? Let me know how it goes [emoji1693]
Sent from my SM-G975F using Tapatalk
royhanks3 said:
Fingers crossed, man. Do you have a warranty? Let me know how it goes [emoji1693]
Sent from my SM-G975F using Tapatalk
Click to expand...
Click to collapse
Yea bought directly from Samsung
mehdi_s82 said:
Yea bought directly from Samsung
Click to expand...
Click to collapse
Alright, spill the beans. What was wrong with the device?
Sent from my SM-G975F using Tapatalk
royhanks3 said:
Alright, spill the beans. What was wrong with the device?
Sent from my SM-G975F using Tapatalk
Click to expand...
Click to collapse
so took it ubreakifx as it was the only option on Samsung website when I clicked on service. It made me to make an appointment with ubreakifix but It turned out to be completely useless! They looked at it and said probably motherboard need to be replaced so advised me to call Samsung and send it to them for repair. Talked to Samsung and they sent me shipping label so now the device is with them for "repair". I wonder if they will send a replacement device or actually repair. Will report back in a week or so once I get it back
Got the phone back a few days ago. They replaced PMA motherboard and the phone is back to normal. IMEI remained the same. No cost to me as it was covered by warranty
@elliwigy I kinda wonder if since the board was replaced and your IMEI is still the same if there might be something left behind from the engineer firmware that would help with gaining root. Im guessing it was probably fully wiped but who knows.
Sent from my SM-G975U using XDA Labs
Same issue as you guys. Odin update failed and gave me the "recover via Smart Switch" language. Hold down power to restart the phone and screen wouldn't light up again. Cannot believe how fragile Samsung phones are. No actual recovery mode
Do you not get Updates like us with carrier phones on an Unlocked phone?? Never use Smart Switch for Updates.
I like to flash mine with unlocked firmware and never bother with carrier stuff. In any case, I am at the Samsung 837 store in New York because that’s a hard brick. Samsung say they replaced the screen, board, and battery under warranty

Turning on device without power button

Hi all!
My device’s power button is misfunctioning, and in the future my phone will probably run out of battery.
Thus, I need to find a way to turn on my device without using the power button.
I have read a lot, and I think that there are 3 ways of doing so:
Using Samsung 300K Tool (https://forum.xda-developers.com/galaxy-note-8/how-to/samsung-300k-tool-t3847487) – This option is not working for me, the software doesn’t read my phone.
Entering Download Mode – It is supposed that when pressing Volume Down + Home + Pluging in the phone, it will enter Download Mode, but I have been unable of doing so.
Using ADB – When the phone is off, the device doesn’t appear in the list when typing adb devices.
I think that is a driver problem, but I have installed the drivers from here (https://samsungusbdriver.com/download/samsung-driver-v1-7-11-0) and when the phone is turned on, ADB recognizes the phone perfectly, it is listed as “device”. I suppose that the driver problem is only when the device is off, because when I plug the phone turned off, windows throws a message saying “USB device not recognized. The last USB you connected malfunctioned, and Windows does not recognize it”. I have tried to install manually the drivers, but it said “You have the best drivers already installed”. Also, I have enabled USB Debugging.
Does anyone can help me? Maybe I’m missing something (some configuration parameter or whatever) that prevents the PC to recognize the phone when it is turned off?
Thank you very much in advance!!!
If the phone is off ADB can't work, that's not a driver problem.
waterdaan said:
If the phone is off ADB can't work, that's not a driver problem.
Click to expand...
Click to collapse
So, I should forget of turning on the phone vía ADB?
wexwex said:
So, I should forget of turning on the phone vía ADB?
Click to expand...
Click to collapse
As far as I know
waterdaan said:
As far as I know
Click to expand...
Click to collapse
Okay! Thank you!!
My power button is almost dying!!
I need a way of turning my device on without it, please help!!!
wexwex said:
My power button is almost dying!!
I need a way of turning my device on without it, please help!!!
Click to expand...
Click to collapse
Press Vol up and Vol down together if your Device is off
wexwex said:
My power button is almost dying!!
I need a way of turning my device on without it, please help!!!
Click to expand...
Click to collapse
usb jig. it solely exists to put samsung phones in download mode without pressing any buttons on the phone itself
https://www.amazon.com/MaxLLTo-Unbr...ds=samsung+s7+jig&qid=1571163469&sr=8-2-fkmr0
not advertising that seller, but thats the item you need
youdoofus said:
usb jig. it solely exists to put samsung phones in download mode without pressing any buttons on the phone itself
https://www.amazon.com/MaxLLTo-Unbr...ds=samsung+s7+jig&qid=1571163469&sr=8-2-fkmr0
not advertising that seller, but thats the item you need
Click to expand...
Click to collapse
Thank you very much!!
Thats a perfect solution :laugh:
wexwex said:
Thank you very much!!
Thats a perfect solution :laugh:
Click to expand...
Click to collapse
thats what we do homie!! i remember fixing a "hard bricked" S3 back in the day with my jig. The mystery of a "hard bricked" phone was "unsolvable" before the jigs became widely known along with the recovery image (which im sure i still have on a hard drive somewhere LoL)

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