TMO OnePlus 6T Play store "Downloading/Pending." - OnePlus 6T Questions & Answers

Good morning,
Long story short, lately my TMO 6T is having issues downloading anything from the play store. When I leave it sit on the charger overnight, for whatever reason, it downloads.
I have cleared the data/cache from the app. I have removed the whole Google account and wiped the cache via SD Maid and I've also cleared cache from the "Recovery" option during boot-up and then went and signed back into my account on the phone and it does the same thing.
I have checked out my Android tablet on the same wifi network (home) and it downloads immediately with the same Google account logged into the tablet and phone.
I have also turned off Wi-Fi and tried using the TMO data side of things (Yes, I turned the option on to allow downloading over data and not Wi-Fi enabled) and the same exact issue continues to persist.
Stock OS. Non-rooted.
Please help and thank you,
Whiteice
Sent from my ONEPLUS A6013 using Tapatalk

Uh not sure but did you Disable Advanced Optimizations? OnePlus Phones by default Turn Off Wi-Fi at night. I had the same Problem. Would place apps to Download Over Night but still Waiting Tomorrow. Head into Battery -> Battery Optimization and three dots. Also turn off Battery Optimization for Play Store via Advanced Permissions.

*UPDATE* I came across a thread that one of the responses said if you have the apkpure store app installed to remove it.
I did that, cleared the cache via SD Maid and rebooted and all of a sudden it is working no problem.
Thank you for the advice and hopefully this might help someone else in the future.
Whiteice.
Sent from my ONEPLUS A6013 using Tapatalk

Related

CacheUpdateService - Draining Battery

Hi,
The last couple days my battery had been draining quickly. After having it unplugged for 2 hours this morning, and only listening to music for about 30 min, noticed i was at 95% so looked at my wakelocks. The #1 wake lock is "CacheUpdateService" under google services. It has not allowed my phone to go into deep sleep once. See screen shot. Any help would be appreciated. Just 2 days ago battery was amazing.
530farm said:
Hi,
The last couple days my battery had been draining quickly. After having it unplugged for 2 hours this morning, and only listening to music for about 30 min, noticed i was at 95% so looked at my wakelocks. The #1 wake lock is "CacheUpdateService" under google services. It has not allowed my phone to go into deep sleep once. See screen shot. Any help would be appreciated. Just 2 days ago battery was amazing.
Click to expand...
Click to collapse
Me too, I just found your post in a search for the same issue. I'm going to try a few things and I will post if I fix it...
Noellenchris
Really hope you find a solution to this.
I just tried reflashing CleanRom 1.1, but it did not solve the problem. Granted it was a dirty flash. I'll try a clean flash when i get a chance.
530farm said:
Really hope you find a solution to this.
I just tried reflashing CleanRom 1.1, but it did not solve the problem. Granted it was a dirty flash. I'll try a clean flash when i get a chance.
Click to expand...
Click to collapse
Only thing I found was to toggle the "sync" off then on for the google accounts in the notification pull down on samsung phones. I did that and also cleared cache and dalvik. Problem went away. Give it a shot. I have seen in the past when something like gmail or calendar would hang on sync and a setting it to not sync then back on would fix it. If that doesn't work, I've also actually removed my google account and added it back (fixed another issue in the past). Good luck
Noellenchris
noellenchris said:
Only thing I found was to toggle the "sync" off then on for the google accounts in the notification pull down on samsung phones. I did that and also cleared cache and dalvik. Problem went away. Give it a shot. I have seen in the past when something like gmail or calendar would hang on sync and a setting it to not sync then back on would fix it. If that doesn't work, I've also actually removed my google account and added it back (fixed another issue in the past). Good luck
Noellenchris
Click to expand...
Click to collapse
Thanks for the info. I ended up doing a factory reset then reflashing cleanrom. Seems to have solved it. If it coms up again I'll give your tips a try.
I have awesome battery life. I disabled Google now and never looked back. Also disabled wifi location services. My second charge I got 43 hours off charger and 5 hours of on screen time and had 9% left. Check the battery review thread that's somewhere on these G2 forums for tips.
Had this issue on my G2. After much frustration, i ended up uninstalling google play services with titanium backup, then reinstalling them. To reinstall them, I uninstalled a google play app (google play music in my case) and reinstalled it. The play store then had me install google play services from there.
Sleeping like a baby since.
I have the same problem. Tried everything from factory reset to uninstalling Google Play Services, but no luck. Did anyone have any other solutions? My phone doesn't go to deep sleep ever.
I have been so impressed with the battery power during usage so I tried 2 nights in a row to let it sit and see how the battery was over night. Each morning shocked to see 15% gone in 8 hours. Granted I have seen worse in the past with GS3 but still I am listed as it was awake the whole time. And the listing under Gsam is cacheupdateservice. every google app is unchecked in account and my gmail account is set to sync off. My regular email account is set to sync but only on manual. I do have access my location on with wifi and mobile location checked. I'll try unchecked. Any other help is always appreciated. Thanks
I had/have the same issue. The phone will NEVER sleep. I went into task manager and force stopped and cleared cache on almost all apps. Went to manage apps and cleared all data and cache in google play services yesterday after noon. Perfect for a couple hours. No cacheupdate service listed in gsam. checked back a little later and there it was again. Not sure at all what I did to trigger again. I then did the same thing and let it sit over night. Lost only 4 percent in 7 hours. So far have changed wifi and mobile locations on the way to work to work, checked email and surfed the net. So far so good.
Has anybody made any head way on the cause of this. If I clear the cache and data for Google services and force stop I am good for as much as a day sometimes with none of these wakelocks. Then they are back. I have tried a bunch of stuff with no true fix yet. I uninstalled the updates and no wakelocks but I keep getting messages telling we it needs to be updated. Any in sight would be greatly appreciated. Thanks
I don't have a G2, but I have the exact same issue on my Moto X...I tried searching a lot for this issue and no one seems to have a good solution (wipe cache, dalvik etc has not helped me).
Ultimately what I have done is install this app (phone needs to be rooted), then select System Apps ->Google Play Services and disabled CacheUpdateService. I haven't seen any side effects of this yet, but I am not sure if there will be any....Can someone else who is rooted give it a shot too and see if things improve?
App is called Disable Service
https://play.google.com/store/apps/details?id=cn.wq.disableservice
tejaskary said:
I don't have a G2, but I have the exact same issue on my Moto X...I tried searching a lot for this issue and no one seems to have a good solution (wipe cache, dalvik etc has not helped me).
Ultimately what I have done is install this app (phone needs to be rooted), then select System Apps ->Google Play Services and disabled CacheUpdateService. I haven't seen any side effects of this yet, but I am not sure if there will be any....Can someone else who is rooted give it a shot too and see if things improve?
App is called Disable Service
https://play.google.com/store/apps/details?id=cn.wq.disableservice
Click to expand...
Click to collapse
Suffering from this on my Nexus 4, will download this app and give it a shot.
Sent from my Nexus 4 using Tapatalk

[Q] Nexus 4, Force close loop on all apps, Help?

Last night my phone was working perfectly and i didnt install any new apps yesterday so i dont know what caused this to happen...
At about 6am today i turned on my phone. it was all fine until i unlocked it. When i put in my pattern it unlocked and it showed a few of my icons for about half a second and then it came up with an error message saying that the launcher had crashed so i pressed "ok" and it came up again so i pressed "report" and then it said "market feedback agent has stopped" and went back to the launcher and came up with the first error again.
i was just thinking about a way of getting around all the errors to install a new launcher so then i could use my phone. i plugged in my earphones and used the button to start playing my music, then i unlocked my phone and quickly opened skype before the error came up again and then i went in my notifications and i could open Play Music from the notification, i had a notification for an app update so i clicked it and it opened the play store so i installed "go launcher ex" i tried going into my recent apps to change my song but it said "system ui" had crashed, i tried to get into my settings but that crashed too, i worked out that it was most of the stock apps and a few others like bbm that werent working.
device specifications:
Nexus 4
Android 4.3
Rooted
Stock rom
Stock kernal
I dont know what to do without losing everything? thank you for any help
rebooted already? This usually fixes a lot of probs.
cheers
This is happening to me to. I fix it by clearing the ram or closing all open apps. But it happens like once daily now. Any long term solutions?
Sent from my Nexus 4 using Tapatalk
DrHero said:
This is happening to me to. I fix it by clearing the ram or closing all open apps. But it happens like once daily now. Any long term solutions?
Sent from my Nexus 4 using Tapatalk
Click to expand...
Click to collapse
same issue as here...
http://forum.xda-developers.com/showthread.php?t=2513412
just different description... Just cleared google service framework data... will check back in on that thread after tomorrow morning and let you know if it works.
Same here. Bone stock and I don't even shut the phone off but overnight something happens to it and all apps crash. It sucks because it was my morning alarm but the clock app crashes without sounding the alarm.
If I reboot it will work perfect till the next morning, then all over again. Wiped and it still does it. Called it in and Google wasn't aware of anything so if you get this make sure and call Google so they know its widespread.
I cleared services framework and it solved it. So far, 2 days without infinite force closes
Sent from my Nexus 4 using Tapatalk
Same thing happened to me today. I rebooted into recovery, cleared cache, clear dalvik cache and reboot. Been fine since.
daewond3r said:
Same thing happened to me today. I rebooted into recovery, cleared cache, clear dalvik cache and reboot. Been fine since.
Click to expand...
Click to collapse
That did not fix it for me.
I got the infinite loop the next morning.
i tried re-booting but nothing happened, i had to go into recovery mode and reset my phone. now i wish i made a backup.
I haven't been getting those major crashes yet but after a while I can't open any apps or they "stop. " I think it has been happening ever since I returned to stock for the kit Kat update. Closing all the apps sometimes fixes it but that ruins my favorite part of the phone which is I can have all my stuff open all the time.
Sent from my Nexus 4 using XDA Premium 4 mobile app
I'm still having this problem. Did everyone else fix it or did it just go away?
Sent from my Nexus 4 using XDA Premium 4 mobile app
You guys should try fastboot flash system... I was getting these crashes awhile back and flashing the system.IMG solved it for me. You will not loose any data either
Sent from my Nexus 4 using Tapatalk

how do you get past this?

Had play store issues all day yesterday, server error messages, you cannot update Google play services without updating Google play services. Tried everything, deleted cache, data from play store and Google services. Reinstalled play store and services. No joy. Nothing worked. Finally removed Google accounts to hope it would let me sign back in. Hope, now permanently stuck on checking info. How do you get this to work to enable your Google account set up? Many thanks
I have no idea, but maybe you can flash Gapps?
Play store is broken, you wait it out until google fixes it. I have had luck running updates when I plug my phone into the stock wall charger. It doesn't work with pluging into a computer to charge only the stock wall charger.
How can Google play be broken if it's only happening with the axon 7? I've just Googled the issue and only axon 7 users are having this issue
Sent from my ZTE A2017U using Tapatalk
Is the connected to the waiting error im seeing on other threads. I've done everything except a factory reset. Would this clear it do you think? Even installed latest version of play store yesterday. Still no joy.

Playstore not downloading anything.

Hey Guys!
First post. Just bought Oneplus 6T 8/128 yesterday. Such a awesome device but the problem I'm facing is with Playstore. Suddenly it's not downloading anything over Wifi/4G data connection. I tried clearing the data for Playstore/Play Services. Restarted the phone even tried battery saving. None of this works. Though it works fine sometimes but most of the time it doesn't download.
ahmedmizu said:
Hey Guys!
First post. Just bought Oneplus 6T 8/128 yesterday. Such a awesome device but the problem I'm facing is with Playstore. Suddenly it's not downloading anything over Wifi/4G data connection. I tried clearing the data for Playstore/Play Services. Restarted the phone even tried battery saving. None of this works. Though it works fine sometimes but most of the time it doesn't download.
Click to expand...
Click to collapse
You can't download any new app? I have noticed that in over one week, not one app has been updated. Every time i check, no updates which I find weird.
Not sure if we have the exact same thing, but for the last few days I also cannot download or update anything. The apps just sit in "Download Pending". Usually i have temporarily fixed it by ending the play store, wiping the storage and cache, rebooting, then letting everything reload in the play store and it will work again for a few days. Happens to me on Data/Wifi/VPN.
hunterulmes said:
Not sure if we have the exact same thing, but for the last few days I also cannot download or update anything. The apps just sit in "Download Pending". Usually i have temporarily fixed it by ending the play store, wiping the storage and cache, rebooting, then letting everything reload in the play store and it will work again for a few days. Happens to me on Data/Wifi/VPN.
Click to expand...
Click to collapse
go to apps in settings go to playstore and clear data and cache
reboot
profit
toolhas4degrees said:
go to apps in settings go to playstore and clear data and cache
reboot
profit
Click to expand...
Click to collapse
Bro I have already mentioned on original post. I did tried clearing data reboot it doesn't work.
hunterulmes said:
Not sure if we have the exact same thing, but for the last few days I also cannot download or update anything. The apps just sit in "Download Pending". Usually i have temporarily fixed it by ending the play store, wiping the storage and cache, rebooting, then letting everything reload in the play store and it will work again for a few days. Happens to me on Data/Wifi/VPN.
Click to expand...
Click to collapse
Yes happening same to me as well. Though it gets fixed automatically for some time but again I have the issue.
I just got a 6t and for some reason it will connect up to 5Ghz wifi but will not get any data. I can connect up to 2.4Ghz all day long and get on the internet, update everything but if i have wifi/data on connected to 5Ghz wifi - zilch - it's like it has no dns or something. I can see the connection, it gets an ip from the router but...bloop. I tried all the troubleshooting steps. (I also have a OP 6 on same os version and it has zero issues).
It sounds like a Google play services issue. I had a similar problem with my previous device and even when I got my 6tvit persisted. Had to email Google and they updated my play services info. It's sticks with you, whatever it is.
Actually now that I reread your post I think this is exactly the same issue I had.
I had the same issue when I flashed OOS international rom to my 6T T-mobile version. It was solved by relockiing the bootloader.... FYI.

Multiple problems-Notifications delayed, Play Store downloads stuck, Some apps broken

Hi, I have a Galaxy S10+ on Verizon in the USA.
Having a few major problems that I just can't figure out:
1. When I try to download apps from the Play store, the download gets to 99 or 100% but never completes the installation. The fix is to go into settings/apps/show system apps/download manager and "force stop." Then the installation will complete.
2. Some apps don't work correctly. For example the CBS Radio News app starts streaming audio, then stops a few seconds later. And the ParKing app sometimes records my location upon disconnection from my car's bluetooth, and sometimes it doesn't.
3. Notifications from all apps are totally unreliable. Sometimes they'll come right away. Sometimes not for hours, and sometimes all at once. And sometimes when tapping on a notification it will bring you into the app. while sometimes it will do nothing.
WHAT I TRIED:
Tried rebooting, clearing data and cache on problem apps.
Cleared data and cache on "Google", Google Play Store and google play services.
Cleared phone's cache partition.
Uninstalled and reinstalled broken apps.
I THOUGHT I FOUND THE SOLUTION:
All these problems went away a month or so ago when I logged out of my google account on the phone. Iogged back in and it all worked great! I thought the problem was solved, but now it's all happening again. Logged of the the google account and back in, but it's still broken this time.
AND:
I had similar problems with my Galaxy S7, and thought the new phone would fix these problems! Is it possible there's something wrong with my google account? How could I have the same problems on both phones?
I haven't yet tried a factory reboot on the S10+, but I did do it on the S7, and after working for a while, the problems came back.
Additional info:
Mobile data and wifi have strong signals.
No custom ROMs, not rooted or anything, just stock the way it came. Only downloaded apps from Play Store. Nothing sideloaded.
All battery optimization is turned off. Power mode set to "high performance."
I've looked everywhere for a solution and have come here to the ultimate experts. You're my last hope!
Thanks in advance for any help you can provide.

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