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I can't believe how hard can be to have a fully working device these days.
I really like the tf101 with the docking station, specially on the road, I used it(dock) for 1 month,then shelved it, and now starting using it again, here is my list of issues:
1. After tweaking my docking for a possible battery draining problem(partially solved now), my dock doesn't come back after entering power saving mode(most of the time), only works when AC power adapter is plugged in.
2. I have to press the power button for it(a loose power button, that eventually have to ship it to asus for repairing), then my sd card slot is not being recognized at all, all my sd memory contents remain "unseen"
3. I found out restarting the tf101 will solve my issue(temporary) until tf101 goes on power saving mode and we start the cycle all over again.
This is just my 2 cents opinion, I appreciate if all fanboys here(if any) just try to be realistic about this tangible shortcomings:
Is it really worth it to have a device like this?, I will attempt to service it with Asus separately, will have to unroot my tf101 first. Is it really worth all the time I have to spend troubleshooting an immature device/platform? $550 spent(TF101 +dock) wasn't exactly a pocket change ? I think android devices, specifically asus tablet devices are still a long road away to become real working solutions for travelers/professionals. Do we really have to tolerate and live with those current limitations? I don't think so. My MSI X340 and hansspree 12.1 dual core netbooks despite their shorter battery life and larger sizes just do the work. I'm seriously considering getting a mac book air 11.6 which will allow me to get the best of worlds (windows and mac) for about 30% more will cost me to get a TF201 and dock combination.
I will keep my tf101 just to try out ICS (if ever gets officially released from Asus)
I'm finally got tired of dealing with immature wannabe gadgets. I'm going to miss android, will probably come back to try out the TF700T later this year.
I will start by saying i am having similar dock issues. Battery and having to hold power to reboot because it wont always come out of sleep. I recently mistakingly grabbed my GF`s dock in the place of mine one night and in the three days it took me to realize what i had done, all my issues seemed to disappear. I realized what happened bscause she started complaining about the same issues on hers. I have had my dock back for 2 days now and the battery and device lag seems to still be there but i have been able towake the device up so far. I hope i can just send off my dock and see what they can see while still hunting for a fix i can do.
Second, I recently had to explain this to my mom, though these issues are annoying, remember that all devices like this have a potential to have issues. My parents recently got an iphone in thehouse (work requirement), and it was dead in 20 minutes, the line at the apple store showed a story of others with dead devices. Moms expression of "I thought apple devices never die" was cute to hear in the store. It happens, dont get too discouraged.
rma because it sounds like you have a defective device. The battery drain is common, mine seemed to have been fixed with the latest firm ware update.
Sorry you are having so many issues with it, but when they do work right, they sure are nice. Good luck
Sent from my SAMSUNG-SGH-I997 using XDA App
theraffman said:
rma because it sounds like you have a defective device. The battery drain is common, mine seemed to have been fixed with the latest firm ware update.
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How are firmware updates performed for the dock?
I've gone through 3 docks by now. They all worked flawlessly for me. Don't get discouraged. You should RMA and see what they can do. There are at least 3 out there that work great.
of course, Dock has latest firmware update.
I sent them an email and just waiting RMA instructions
I contacted them twice over the phone, and got disconnected twice as well, coincidence? maybe. The whole RMA process with Asus products is overall complicated. Asus online password recovery feature Does not work. their website must be down or under maintenance. At least I got a Case number just have to wait now.
Will RMA both units if possible, my TF101(loose power button) and my Dock device(drainage and power saving issues).
cephraim said:
How are firmware updates performed for the dock?
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Assuming you are not rooted and running a 3rd party kernel, the dock's firmware is downloaded and installed automatically. You should see a little icons that will announce the update.
Yeah. I'm RMAing my one as well because of dock-issues.
That ************ just causes battery-drain left and right when connected, even though I bought it to double battery-life. It easily killls off my existing battery-life by over 80%.
Amazing. And amazingly stupid.
I hope they manage to fix this, or I will be forced to hate what could have been a ingenious device.
4 days waiting and counting, for a simple RMA process.
I love you Asus, will have to call them back again.
Have a Case number already.
My $250 Asus motherboard just died after 11 months. I don't know what is going on with quality control these days.
jrsalda said:
I don't know what it going on with quality control these days.
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There is none. I saw the same with lenses for DSLRs, most manufacturers prefer to sell without quality control and then exchange those that are bad (only if user notices the problem of course).
As an amateur photographer I've never had any issues with canon DSLR lenses, ever. Used to be an Asus fanatic, not anymore, all my monitors are Asus(the high end ones) 24, 25.5 and 27", they haven't failed to me...yet
my 18 month Asus gaming laptop(paid $1200) starting to fail, my LCD was causing some flickering. and decided to fix it by my self(out of warranty), I replaced the video card(nvidia gtx260m), lcd video cable and it didn't fix the problem, I replaced the LCD 16" made by LG, and problem solved, however It set me back almost $400 in parts, not quite happy at all. I guess all electronic devices are disposable these days. 5 days and counting waiting for the RMA, come on Asus!
well, finally my tf101 dock "passed away" ,100% drainage issue, battery eats up even my tf101 tablet in 8 hours or less, it does happen all the time now, 1 week waiting for the RMA and nothing, I filed individual RMA requests for my tf101 tablet and tf101 dock. Will attempt to reach them over the phone today one more time.
finally managed to get those "helpful" asus employees over the phone, will RMA my dock only, to be honest at this point I do not thrust them anymore, I can live with my loose power button on my tf101 tablet, as long as the dock works properly. I will overnight my dock and will see how long does it take to get service.
I RMAed my dock Saturday. Will see what happens.
Sent from my Galaxy Nexus using Tapatalk
I plan to contact them this week about RMA`ing my dock as it will go from 100% to 3% in 24 hours while onlg being on the tablet for less then 3 of those 24 hours.
I don't doubt that people have had issues, but I just wanted to say that my experience with stock HC has been great. Very few reboots or lock ups. The dock battery seems satisfactory, although it is obviously smaller than the tablet's battery.
I did have a problem with the tablet battery draining quickly overnight, but that disappeared after I uninstalled a certain app (Mail.com's app), and installed the Auto Airplane Mode app.
For those who are experiencing high battery drain, have you tried going back to stock HC and uninstalling apps that are constantly trying to access the internet? Maybe it's not a problem with the hardware?
I've done that before requesting a RMA, came back to stock, delete all apps, all delete widgets, installed airplane mode and still had the drainage issue. So it's definitely a hardware issue.
I had a Droid Turbo for 1.5 years that got great battery life. I am a power user, and averaged between 4 and 4.5 hrs of SOT in a 16 hour day.
For no good reason, I decided it was time to get a new phone, and I chose the S7e SD 820 model based on the reviews. While the phone is pretty, there were two dealbreakers for me. First, the Edge screen is too sensitive given the way I hold a phone, even when using a case. I'd constantly open apps on the left side of the screen by accident. Or worse, make weird typos in emails. The second, and bigger issue, is mentioned ad nauseum on this forum - the US version has major Android System battery drain that has not been addressed. I spent hours and hours trying to get in touch with someone who could help me at Samsung. I was promised callbacks, fixes, etc.. But when there was no follow through and I'd call back, they acted like nobody had ever reported the problem before. I then tried tweeting Samsung support, and they responded... By telling me that their customer service dept on Twitter has absolutely no way to contact someone who can solve the android system issue. Finally, after calling several times, I got in touch w a US based tier 2 tech support agent, who also told me the issue had never been reported. He had an S7 on hand, picked it up, and noted that there was definitely a problem. He put in a ticket but said it wouldn't be addressed until enough people complained to trip their system. Given the challenges of dealing w Samsung, and my big priority of having a long lasting battery, I finally gave up hope and returned my s7e to Verizon. This is the first time in 20 years of cell phones that I've ever made a return.
I wanted my Droid Turbo back, but unfortunately, I turned that in when I got the S7e. So, I decided to get a DT2. I'd call it a fine phone. Nothing special that differentiated it from the original for me. In fact, battery life for me averaged about 3.5-4 hrs SOT, less than the original. If I'm going to spend $700 on a new phone it has to be significantly better than my previous one in the category that's most important to me, which is battery life. I don't watch much video on my phone, but I definitely use apps intermittently throughout the day, including FB, Instagram, Bumble, TouchDown and Feedly. Since those don't need anything special in terms of graphics, my only goal was to get more device use time than the DT. Since that wasn't happening, I've now purchased a Nexus 6p.
From reading the forums, it sounds like Google is much more responsive to issues because this phone is running stock Android. While the processor is a generation dated from the S7e, I do appreciate that Google will update much faster than Samsung, who barely acknowledged a battery issue affecting 100% of US phones. I've now installed everything on my 6p, and am in the middle of testing it for "normal use" (meaning, how I use the phone, which may or may not reflect the norm). If this phone doesn't get better battery life than the DT, then I'm going to return it, call it a day, and purchase another DT on ebay.
I'm sure for many of you screen pixels, camera and processor speed matter, but I don't watch much video, find almost all cell phone cameras provide pixelated photos, particularly in low light, and I never had any issue opening FB or emails at warp speed on my Turbo. I can't justify getting equal or less battery life for a phone that costs $500 more than the original DT.
Anyway, I'll give an update once I've had a few days with my 6p, but feel free to post your experiences if you've had any of these devices.
You should be able to get at least 6 to 8 hours SOT with the SD820 Edge, just look at this threat and try it. Despite your bad experience so far this S7 should easily obliterate your DT and 6p. It's just a shame 800 bucks doesn't work great straight out of the box like most Exynos do and how it should be. But even Exynos isn't perfect, e.g. my standby drain is slowly creeping upwards from 2% per night on the first day till 4% now, 2 weeks later. Without ever changing a setting. Not complaining though This phone has potential like no other phone in market does at this point in time.
I'd strongly doubt that any phone could average 6+ hrs of SoT unless you're on wifi and using the screen continuously. But again, everyone uses their phones differently. For me, it was the terrible Samsung support that made me throw in the towel. I agree that the phone has potential, but potential is just that. If the people responsible for updating the phone don't pay attention to their customers than the phone will never improve beyond its potential.
Carterman32 said:
If the people responsible for updating the phone don't pay attention to their customers than the phone will never improve beyond its potential.
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Touche
I bought my nexus 6p a few months ago second hand from swappa.com. I like others have experienced the early shutdown problem and at first i let it go however it continued to get worse and the battery would barely last my one hour ride to work. I decided to contact google just to see what would happen. I was sure my phone was out of warrantee which the tech support rep confirmed. I told her my situation and to my surprise she said that since this is a known problem, as a one time courtesy they will take back my phone and send me a refurb. Just wanted to share my story in case anyone else here is having a difficult time with this. I cant say yet whether or not i still have the problem but will report back after a few day sif anyone is interested. i'm sure the battery life will be better though.
edit: i even explained that i bought it second hand from sappa.com and thats why i am not the owner in their system. It seems the phone just needed to be originally purchased from them instead of a third party like a phone company.
Bmanc42 said:
I bought my nexus 6p a few months ago second hand from swappa.com. I like others have experienced the early shutdown problem and at first i let it go however it continued to get worse and the battery would barely last my one hour ride to work. I decided to contact google just to see what would happen. I was sure my phone was out of warrantee which the tech support rep confirmed. I told her my situation and to my surprise she said that since this is a known problem, as a one time courtesy they will take back my phone and send me a refurb. Just wanted to share my story in case anyone else here is having a difficult time with this. I cant say yet whether or not i still have the problem but will report back after a few day sif anyone is interested. i'm sure the battery life will be better though.
edit: i even explained that i bought it second hand from sappa.com and thats why i am not the owner in their system. It seems the phone just needed to be originally purchased from them instead of a third party like a phone company.
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Let us know how it all works out, how long it takes to get the refurbished one which I've heard can be a different color if that matters to you but should be the same capacity. Did they ask for a credit card in case they don't get the return unit?
I think I'd personally rather just change the battery first ( https://forum.xda-developers.com/showpost.php?p=72934124&postcount=25 ) to see if it solves the problem without losing my 1.5 yr+ whole setup-dealing with restoring files that I did however backup but it's good to know Google has offered this one time courtesy since it's a real issue that a Google store device shouldn't have. My fingerprint sensor on my stock Nexus 6P is getting annoying slow too often ( for some it's stopped working entirely https://productforums.google.com/forum/#!msg/nexus/vLbK8_TF7vE/27XCSnZvBQAJ ) so maybe I'll contact Google to see what they say - https://support.google.com/nexus/answer/7109524?hl=en&ref_topic=7084203.
I just installed the latest July 5 security patch update (this Build N2G48B of 7.1.2 took a long time to boot & still finishing update) which seems to have helped my fingerprint sensor speed so far but more time will tell..
to answer your questions, i ordered it the sunday before independence day and recieved it thurs. they used fedex 2 day shipping.phone is the same color and capacity. they put a hold on my credit card for almost 800 until they recieve the old phone back. battery life is substantially improved. I am so used to plugging the phone in every chance i get that i have not had a chance to see if it actually goes to 0% yet but i did get it down to about 15. ill post back in a few days to let you guys know if i still have the early shutdown with this refurbished phone
I did the same exact thing on Sunday, I got my phone on Swappa with Nexus protect that was transferred to me. The battery issue has become a serious issue sometimes dying at 50% so on Sunday google changed original owner in "google tools" to me so it appears as if I bought it from them and also issued me an out of warranty RMA. I placed the order yesterday once I got the funds for the hold ($588 for 64gb 6P) and the phone shipped today.
Bmanc42 said:
to answer your questions, i ordered it the sunday before independence day and recieved it thurs. they used fedex 2 day shipping.phone is the same color and capacity. they put a hold on my credit card for almost 800 until they recieve the old phone back. battery life is substantially improved. I am so used to plugging the phone in every chance i get that i have not had a chance to see if it actually goes to 0% yet but i did get it down to about 15. ill post back in a few days to let you guys know if i still have the early shutdown with this refurbished phone
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Thanks for starting this thread, did they send you a prepaid postage to return your device with your refurbished replacement?
Could you-everyone install AccuBattery as described in thread https://forum.xda-developers.com/showpost.php?p=72934124&postcount=25 & tell us the battery health (mine is just 41-42% estimated capacity after >19 mo) of your refurbished replacement.. I would be very surprised if you still have an early shutdown problem with a healthy battery. The latest update seems to have improved my fingerprint sensor speed but still sluggish at times (yet still faster than entering the PIN).
Mine is a 64GB Silver Aluminium which is probably the most produced one so would likely get the same one in return but for others I've still heard you could get a different color like this guy https://www.youtube.com/watch?v=2fCDOfljoQY
If I had more recently got the phone I'd be more psyched to contact Google first but after >19 months of data on it setup the way I like it I'm still leaning toward just replacing the battery by Monday with only an 1hr of downtime & monitor with AccuBattery but the more options to solve the issue the better.
They email you pre paid postage to print out and use and you can use the same box. Accubattery shows 87% health based on 2 sessions with 130% charged and 3908 mA
Bmanc42 said:
They email you pre paid postage to print out and use and you can use the same box. Accubattery shows 87% health based on 2 sessions with 130% charged and 3908 mA
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Good to know, hopefully you won't get anymore early shutdowns (for at least the next 12+ months anyway when its battery degrades & you've moved on to another device. Maybe the 87% will also go up some with more sessions data but it should be far better than the original battery.
I had an uninitiated reboot today at 100% because I had my N6P plugged into an external battery since I didn't want a potential shutdown while using voice navigation (among other apps) but at least it could reboot without further incident. I still think that could have been the degraded battery issue that can not keep up with the power demands of so many apps (even if plugged into a portable external charger-some apps which I closed after the uninitiated reboot).
Hopefully no one will be reporting early shutdowns & less uninitiated reboots after healthier batteries..
So, my phone the past couple months has started turning off at 25 percent battery life left. Battery is also draining faster than normal. Reading up this is a major issue on a lot of 6ps. Some say replacing the battery fixed it, some say it didn't. Some say that calibrating the battery fixes it, same say it doesnt. Some say that factory reset fixes it, some says it doesnt. I have also tried all of these with no luckI have a replacement phone coming from Google but some say the replacement has the same issue. Some are saying it is not a software issue, some are saying it is.
.Is there anything else I can try?
techbeck said:
So, my phone the past couple months has started turning off at 25 percent battery life left. Battery is also draining faster than normal. Reading up this is a major issue on a lot of 6ps. Some say replacing the battery fixed it, some say it didn't. Some say that calibrating the battery fixes it, same say it doesnt. Some say that factory reset fixes it, some says it doesnt. I have also tried all of these with no luckI have a replacement phone coming from Google but some say the replacement has the same issue. Some are saying it is not a software issue, some are saying it is.
.Is there anything else I can try?
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Try flashing a custom rom&kernel, I doubt it will totally fix it, but it might at least help.
I got a replacement on order. I did a factory reset/complete wipe yesterday and so far, appears to be much better. Phone is snappier and things like Smart Lock popped up when it didnt before. Also, my alarm I used to only have to press the onscreen icon to silence it, not I have to slide to silence. So things are a little different (same OS version) so I am curious if things were just screwed up. I have not done a complete wipe since I got my phone about 2yrs ago. Time will tell tho and I have not run down my phone below 25 yet to see if that is still happening. But like I said, I got a replacement coming.
It's the battery. You need to replace it. Not a pleasant or easy thing to do with the way the Nexus 6P is constructed, but not impossible either. Do it, and it will work like the day it rolled off the Chinese factory floor.
rajendra82 said:
It's the battery. You need to replace it. Not a pleasant or easy thing to do with the way the Nexus 6P is constructed, but not impossible either. Do it, and it will work like the day it rolled off the Chinese factory floor.
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Google replaced it out of warranty so I went that route. I saw vids about changing the battery, but this worked better. And the new phone addressed my issue.
Hi, I'm currently in the market for a phone, and the 8 pro is one of the phones I've narrowed it down to. I've never used OnePlus phones before, but I've heard great things about their software so I've decided to see for myself.
Only issue is, there seems to be a lot of complaints about defective screens on the phones, and I just wanted to know if they're still selling defective units or if the problem is fixed and they're selling normal ones now. I live in India so if anyone could help me out on the situation here that would be great.
Also I'm doubtful about the battery life. I'm a very heavy user so I don't know if the battery can keep up with me for a whole day, as I plan to keep the phone at 120Hz QHD all the time if I do buy it.
Hardware issue that cant be fixed. It existed since OP7T but oneplus doesnt give a f**k. I dont expect them to fix even on the upcoming OP8T series. You gotta live with it.
The Green Tinge exists. Maybe OxygenOS 11 will solve it , but not keeping my hopes up. The issue isn't that widespread though. It shows when brightness is at a particular 20%-25% range and the screen is a dark-grey or similar shade and isn't visible below or above that.
Having said that, the burn-in issue and banding of the status bar area some users were seeing in early units seems to have been resolved. But all in all, it still can't hold a candle to the level of screen optimization Samsung does. My 5 year old Galaxy S6 has much better out of the box calibration and white balance than my current Op8 Pro. It's what it is.
Be careful of responses on threads like this, although I'm sympathetic to end users who've got a dodgy unit, the vast majority of people do not have this issue.
I ordered one device and i have zero issues, no screen problems at all, even before the brightness got lowered, no overheating issues, nothing.
Most people don't, but a thread like this just gives everyone with a problem a platform to voice their opinion and who will all say something negative (which you have to expect), most people who don't have this issue will be less likely to report on this thread so you will end up with an unclear and biased set of responses.
As with any phone, if you get a device and it has an issue, you have two years warranty for a reason, use it.
If you're paying cash then I'd advise to get it from Amazon, they don't argue and will simply swap out the device.
To put this all into perspective, I've had more phones than the vast majority of people who come on xda, usually 1-2 phones per year since the G1 days, I've had issues on 1 device and that was after 4 years and my daughter was using it at the time, that was the HTC hero. I haven't had screen issues since on any phone before or since.
For every person with an issue with their screen or indeed any part of any device; there is a multitude of people who do not.
As for battery life, I get 8-9 hours SOT most days and have achieved 10 hours, it's worth noting that although I keep my phone in good condition, no charging overnight, no ad supported apps or bloat, im not actively trying to achieve high SOT scores, im just using the phone.
Most recently I was testing games on most emulators throughout the day and within 11 hours of charge the screen was on for 9 hours and 9 minutes, there was 10% left, screenshots and app usage in the screen on time section in the real life review section of this forum, this was at pure stock.. 5G off (using 4G and FHD instead of QHD no difference)
I've just flashed xXx No Limits so I am expecting that number to rise.
Bottom line is to find out for yourself though, each of us have different habits and needs, but in regards to screen uniformity it's a roll of the dice, but the odds are definitely in your favour.