My tab fell out of my jacket pocket, and straight on a a titled floor.
Now there's a huge crack everywhere on the screen. device works fine, digitizer recognizes touch inputs. anyone know if they sell replacement glass?
it's only been like 10 days since i got my att tab (waiting for case to arrive), and this happens. ugh. ugh.
went to att store and says i should contact samsjung to see if they can repair it at cost.
Galaxy Tab Reairs: Galaxy Tab P1000 repairs, Galaxy Tab P1000 spares, Galaxy Tab P1000 parts, Galaxy Tab P1000 Digitizer repair, Galaxy Tab P1000 Unlocking
quickk said:
My tab fell out of my jacket pocket, and straight on a a titled floor.
Now there's a huge crack everywhere on the screen. device works fine, digitizer recognizes touch inputs. anyone know if they sell replacement glass?
it's only been like 10 days since i got my att tab (waiting for case to arrive), and this happens. ugh. ugh.
went to att store and says i should contact samsjung to see if they can repair it at cost.
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Click to collapse
Sorry to hear that mate. Read this http://forum.xda-developers.com/showpost.php?p=9629791&postcount=23
I had the same thing happen. I spoke to Samsung, they told me to send it to an authourized repair centre. I did. They said the screen and the lcd were inseperable and it would cost $300 to replace. I said okay as my credit card insurance was paying for it. After waiting for a month for the replacement part, I told them to just ship it back. I purchased a gelaskin to cover the cracks (they are mostly on the bezel). Best $20 I ever spent. Good luck to you. If you do get it replaced for $65 please post where you sent it as I would be interested as well.
Get insurance from squaretrade its like 90 bucks for 3 years. Check the facebook page for discount code. You can get it up do 90 days of device purchase.
Hey, will Squaretrade still work if it is already broken? I have warranties with them for other things, but they were purchased new (as was my Tab) but now my tab's screen is totally cracked. Do they ask if its damaged?
Hi All,
Being the hilarious guy that I am, I decided that it would be a good idea to jump out and scare the [email protected]#% out of my little sister whilst outside.
Of course she throws her hands up in the air, subsequently knocking the phone out of my hand. Case (led view that doesn't light up anymore) immediately separated from the phone and the screen landed face first on the concrete. Followed shortly by a "that's what you get for scaring me".
Few scratches around the center of the screen but the main issue is the bottom right corner just below the back button. Seems to have taken the brunt of the impact. So missing a chunk with cracks running along and it's already driving me mad.
I'm assuming that some of you may also have creative ways to smash your screens, so what's the best bet with getting this repaired? Any ideas on cost? I'm assuming just a screen replacement.
Cheers!
Funnily enough mine lost a chip and then cracked in exactly the same place - from a drop of less than 2ft Fortunately mine was covered by insurance and I got a replacement phone. In the UK I believe the cost of replacing the glass is in the upper £200s as the screen needs to be replaced as well as the glass because they are bonded together...
I've gotten quotes ranging from $200-$450 .. but not sure where to even begin with finding a reliable source to get the screen replaced. Starting to think this whole curved screen thing was a bad idea.
First phone I've ever accidentally damaged. I'd thought the cost would be around £200 but I've no idea where to look to sort this either. What a pain!
mmotti said:
First phone I've ever accidentally damaged. I'd thought the cost would be around £200 but I've no idea where to look to sort this either. What a pain!
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You must have a local mobile repair shop, look in town centres or markets
I recommend UBREAKIFIX..they have lots of stores in the US..the phone is still fairly new and repairs are not supported by many third party companies..I recently got mine changed ..brand new but its quite expensive ($409) but I got the phone back in about 4 days and it's brand new again. ��Your only other option is calling Samsug directly for repairs if your warranty is active.
cracked my screen too am currently fighting with samsung US to have it fixed, it's crazy they first told me that they can't do it (since it's the international variant not sold in the US, "parts are different and they don't have the right ones" though I doubt the screens are different). Then another said that they should be able to fix it and since then I keep sending them paperwork that they request to see if they even can fix it but they never receive it... A bit frustrating experience...
One option is to sign up for Samsung's phone cover and then send it to them for repair, OR, just have Samsung repair , I think the cost is 275 - i.e. assuming its a US phone, and not an "Out of Region" one - in whic case, you're SoL. I bought mine on Amazon from a seller who advertised "International Warranty" - which I assumed meant global warranty. After dropping my phone and cracking the screen, I found out International meant, sending the phone away internationally to the region it came from. Samsung US refused to repair "out of region". My phone was, of all places, from Egypt - which worked out beautfully for me, had a clleague from Cairo who was going back for vacation. Sent it back wiht him, and got the phone back, as good as new for a US$ equivalent cost of US$284. A massive f**k up, but I paid 700 for the phone, so, still not bad.
Will is still be waterproof after screen replacement, I'm hearing it won't be unless repaired by Samsung themselves.
Get flat screen next time. More easy to repair and cheap to repair.
Like galaxy S7 normal not edge
Lesson learned dont scare ur sister karma is a *****
TraumaTiger said:
Will is still be waterproof after screen replacement, I'm hearing it won't be unless repaired by Samsung themselves.
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As far as I know the IP rating comes about by coating internal parts rather than preventing water ingress via sealing, so the phone should still be resilient (note, I didn't use the word 'waterproof' ... before or after a screen replacement).
I don't think Samsung warrant any damage by water anyhow so its a moot point.
Lesson ... don't take it under water!
My brother has the black S7 Edge with a Unicorn Beetle protective case on it as well as a plastic screen protector. This morning, he dropped it on that kind of surface that has a bump on the door step to his room. I don't know what's that actually called, but his screen fell to hit that first. There's no external damages and the screen is fine, but his LCD got cracked with flashing white on the bottom half of the screen.
I have Costco Squaretrade warranty so we just have to pay a deductible, but they tell us to bring it to a local repair shop to fix it while they will reimburse it afterwards. To much of my surprise, I called one repair shop and it costs $399 for parts and labor altogether to fix it!
Do you guys have any other suggestions about how much should the LCD really costs? That's pretty much a good price too buy another phone. Lol
GigaSPX said:
My brother has the black S7 Edge with a Unicorn Beetle protective case on it as well as a plastic screen protector. This morning, he dropped it on that kind of surface that has a bump on the door step to his room. I don't know what's that actually called, but his screen fell to hit that first. There's no external damages and the screen is fine, but his LCD got cracked with flashing white on the bottom half of the screen.
I have Costco Squaretrade warranty so we just have to pay a deductible, but they tell us to bring it to a local repair shop to fix it while they will reimburse it afterwards. To much of my surprise, I called one repair shop and it costs $399 for parts and labor altogether to fix it!
Do you guys have any other suggestions about how much should the LCD really costs? That's pretty much a good price too buy another phone. Lol
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Mine cost me 275 out the door same deal tho was reimbursed. If you look on eBay the screen cost anywhere from 200 to 300 so I pretty much got a good deal
Sent from my SM-G935V using Tapatalk
They are very expensive because the actual LCD is costly. I personally went with the protection plan from Verizon. It's a $200 deductible if you break or lose the phone for $11 a month.
cadcamaro said:
They are very expensive because the actual LCD is costly. I personally went with the protection plan from Verizon. It's a $200 deductible if you break or lose the phone for $11 a month.
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See, I can't do Verizon's protection plans anymore. $11 a month with a $200 deductible. Let's say you keep your phone for two years with that protection plan. $11 * 12 months = $132 * 2 years = $264. With Squaretrade, especially through Costco, it's $120 for two years with an $85 deductible. $120/2 = $60 a year/12 months = $5 a month. It's a far cheaper insurance in comparison and they will compensate me on the $400 that I guess that I'll have to drop tomorrow minus the deductible....
Anyhow, any good cases to highly recommend against damages like this in the future?
GigaSPX said:
See, I can't do Verizon's protection plans anymore. $11 a month with a $200 deductible. Let's say you keep your phone for two years with that protection plan. $11 * 12 months = $132 * 2 years = $264. With Squaretrade, especially through Costco, it's $120 for two years with an $85 deductible. $120/2 = $60 a year/12 months = $5 a month. It's a far cheaper insurance in comparison and they will compensate me on the $400 that I guess that I'll have to drop tomorrow minus the deductible....
Anyhow, any good cases to highly recommend against damages like this in the future?
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Click to collapse
The difference is you'll get an aftermarket china screen repaired by someone who probably hasn't repaired an s7e screen yet. Will almost guarantee you it wont be water proof anymore, wont be gorilla glass, Digitizer will very likely have or develop dead spots, LCD probably isn't same quality and it'll probably have little to no oleophobic coating to repel fingerprints.
I repair screens daily and am familiar with aftermarket screens. Even buying screens at wholesale with no labor i'd rather use Asurion for my personal phone.
With ATT & Asurion insurance if i don't have a claim in 6 months they cut deductible in half to $99, and they normally just send a new phone, and they ship overnight. I've never received a refurb from them, at least that i could tell. Not saying they don't send refurbs, i just couldn't tell, always look brand new. And when i broke my s6e they gave me my s7e as the replacement and mailed overnight. I wish Samsung would do like HTC and replace the screen free 1 time.
If i had to use square trade, i'd send the phone to samsung and let them replace the screen with original samsung parts. It'll be cheaper than local shop using aftermarket parts, but it'll take 7-10 days. I sent them an s6 the other day and they replaced screen for $129. Cheaper than i could buy an aftermarket screen. For some reason they insist on wiping the phone. They say it's so they can test everything properly. I've installed many hundred screens and never needed to reset a phone. And if anything else is broke or damaged cosmetically , they want to replace that too. Tried to charge me for a back glass that i didnt ask for. They said it was their policy to repair everything that's broken, requested or not. They gave me the back glass for free after talking to manager.
on this page you'll see 2 alerts in blue then a show more button below them. Click that and you'll get to the screen repair section with prices and instructions. s6e and s6e plus is $299. they dont show the 7 edge but i'm sure they repair them and its probably same price as s6edge. http://www.samsung.com/us/support/owners/product/SM-G935AZSAATT#
Don't drop you phone... problem solved.
So I walked into a local repair shop and they have the kit from Samsung to replace, but it'll cost $400 plus tax to fix and all. One thing they did advise me is that once it's done, the phone will not be water resistant anymore. Dropping $400 for it to lose a feature permanently is an absolute no.
I called up Samsung to see what they told me and a rep over the phone said that if there are no visible cracked screens or anything, it can be covered under warranty. I'm puzzled by that statement even though it was dropped, but it's true that I find it highly weird the LCD is damaged but nothing on the outside is damaged. What do you all think?
And I have attached a photo of what's wrong with the phone. I'm tempted on purchasing the Ghostek 2.0 Atomic case for full fledged protection.
GigaSPX said:
See, I can't do Verizon's protection plans anymore. $11 a month with a $200 deductible. Let's say you keep your phone for two years with that protection plan. $11 * 12 months = $132 * 2 years = $264. With Squaretrade, especially through Costco, it's $120 for two years with an $85 deductible. $120/2 = $60 a year/12 months = $5 a month. It's a far cheaper insurance in comparison and they will compensate me on the $400 that I guess that I'll have to drop tomorrow minus the deductible....
Anyhow, any good cases to highly recommend against damages like this in the future?
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Click to collapse
Paying a lot extra for a higher quality of repair is something I'm OK with. Also being able to use my own case of choice is nice rather than getting a tank case and fearing the day when my screen cracks.
nugzo said:
The difference is you'll get an aftermarket china screen repaired by someone who probably hasn't repaired an s7e screen yet. Will almost guarantee you it wont be water proof anymore, wont be gorilla glass, Digitizer will very likely have or develop dead spots, LCD probably isn't same quality and it'll probably have little to no oleophobic coating to repel fingerprints.
I repair screens daily and am familiar with aftermarket screens. Even buying screens at wholesale with no labor i'd rather use Asurion for my personal phone.
With ATT & Asurion insurance if i don't have a claim in 6 months they cut deductible in half to $99, and they normally just send a new phone, and they ship overnight. I've never received a refurb from them, at least that i could tell. Not saying they don't send refurbs, i just couldn't tell, always look brand new. And when i broke my s6e they gave me my s7e as the replacement and mailed overnight. I wish Samsung would do like HTC and replace the screen free 1 time.
If i had to use square trade, i'd send the phone to samsung and let them replace the screen with original samsung parts. It'll be cheaper than local shop using aftermarket parts, but it'll take 7-10 days. I sent them an s6 the other day and they replaced screen for $129. Cheaper than i could buy an aftermarket screen. For some reason they insist on wiping the phone. They say it's so they can test everything properly. I've installed many hundred screens and never needed to reset a phone. And if anything else is broke or damaged cosmetically , they want to replace that too. Tried to charge me for a back glass that i didnt ask for. They said it was their policy to repair everything that's broken, requested or not. They gave me the back glass for free after talking to manager.
on this page you'll see 2 alerts in blue then a show more button below them. Click that and you'll get to the screen repair section with prices and instructions. s6e and s6e plus is $299. they dont show the 7 edge but i'm sure they repair them and its probably same price as s6edge. http://www.samsung.com/us/support/owners/product/SM-G935AZSAATT#
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Click to collapse
Showing $229 for Galaxy S7 Edge Verizon screen repair. Best deal outside of a $200 warranty deductible.
GigaSPX said:
So I walked into a local repair shop and they have the kit from Samsung to replace, but it'll cost $400 plus tax to fix and all. One thing they did advise me is that once it's done, the phone will not be water resistant anymore. Dropping $400 for it to lose a feature permanently is an absolute no.
I called up Samsung to see what they told me and a rep over the phone said that if there are no visible cracked screens or anything, it can be covered under warranty. I'm puzzled by that statement even though it was dropped, but it's true that I find it highly weird the LCD is damaged but nothing on the outside is damaged. What do you all think?
And I have attached a photo of what's wrong with the phone. I'm tempted on purchasing the Ghostek 2.0 Atomic case for full fledged protection.
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Click to collapse
If there is no visible physical damage they will never know it was dropped. It is unusual for the LCD to die without the glass being busted but it happens. I would take it to Verizon store and have it replaced under factory warranty.
nugzo said:
If there is no visible physical damage they will never know it was dropped. It is unusual for the LCD to die without the glass being busted but it happens. I would take it to Verizon store and have it replaced under factory warranty.
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I actually did this back in May. My phone dropped and there was no exterior damage but the AMOLED screen was going berserk. They replaced it.
Syn Ack said:
I actually did this back in May. My phone dropped and there was no exterior damage but the AMOLED screen was going berserk. They replaced it.
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I had Samsung replace my screen... expensive but maintained water resistance. Takes week -10 days tho as you send it out. if you gonna spend that kind of money then send it to Sammy
cadcamaro said:
They are very expensive because the actual LCD is costly. I personally went with the protection plan from Verizon. It's a $200 deductible if you break or lose the phone for $11 a month.
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Razzzzer said:
I had Samsung replace my screen... expensive but maintained water resistance. Takes week -10 days tho as you send it out. if you gonna spend that kind of money then send it to Sammy
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I just sent out the phone today. Samsung told me it would be covered by warranty because there are no cracks or water damage, which there isn't. If they do cost something, I'll have Squaretrade reimburse.
GigaSPX said:
I just sent out the phone today. Samsung told me it would be covered by warranty because there are no cracks or water damage, which there isn't. If they do cost something, I'll have Squaretrade reimburse.
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nice to hear
Wish you luck
fabulous69 said:
nice to hear
Wish you luck
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Just to update the topic, it seems like it's a somewhat common issue for the S7 series that have a damaged LCD whereas the outside body and glass of the phone can remain pristine as out of the box. As you can see here in this video, they're testing out the ruggedness of this phone case for a regular S7. It protected it from everything, but Samsung's build quality within the phone is very lacking.
https://www.facebook.com/ghostekproducts/videos/539751482902263/
Anyhow, I received a notification yesterday that Samsung has received the phone and will be in the care of one of its technicians. And literally before midnight at the end of the day, they notified me that the repair was completed and ready for shipping. The service ticket was expecting the service to be completed by the 30th of this month, and they just finished within the day. No charge too!
I will be waiting to get the phone back and see if the water resistance is still part of the phone's main feature.
GigaSPX said:
Just to update the topic, it seems like it's a somewhat common issue for the S7 series that have a damaged LCD whereas the outside body and glass of the phone can remain pristine as out of the box. As you can see here in this video, they're testing out the ruggedness of this phone case for a regular S7. It protected it from everything, but Samsung's build quality within the phone is very lacking.
https://www.facebook.com/ghostekproducts/videos/539751482902263/
Anyhow, I received a notification yesterday that Samsung has received the phone and will be in the care of one of its technicians. And literally before midnight at the end of the day, they notified me that the repair was completed and ready for shipping. The service ticket was expecting the service to be completed by the 30th of this month, and they just finished within the day. No charge too!
I will be waiting to get the phone back and see if the water resistance is still part of the phone's main feature.
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Was it rooted?
fabulous69 said:
Was it rooted?
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I don't see the relevance in this question pertaining to the LCD repair, but no, it was not rooted.
Razzzzer said:
I had Samsung replace my screen... expensive but maintained water resistance. Takes week -10 days tho as you send it out. if you gonna spend that kind of money then send it to Sammy
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How expensive - I had Samsung replace a screen a few years ago on a Note, and they were the cheapest and (of course) best replacement I could find - 1/2 of a few local options. It included 2 day shipping going and coming back.
B+ Grade / SBI cheap replacement screen will be the best choice
Yes you are correct, Samsung Galaxy S7 edge screen are very expensive, the cost is almost up to a new phone.
After doing a lot of search and repair guide from ifixit, Finally i bought a "B-Grade-LCD-Screen-Touch-Digitizer-Assembly-for-Samsung-Galaxy-S7-Edge-Gold" at $189 from ebay.
it takes about 2 weeks arrived. after testing it. i found the quality is excellent. it was amazing, there is a little defective spot on the screen, but it is almost $160 cheaper than oem, why not?
Cheapest Silver one I could find was $305. Samsung quoted me $260 including shipping.
So basically I have a phone that is not even 6 months old, has always been in a case, and never been dropped. The glass has cracked on the back, pretty severely, but on the front, only one small place. Samsung said to send it in, but there were no guarantees that any servicing would be done for free. I did not purchase the $120 warranty direct from them. I went ahead and ordered a replacement from asurion for $199. I will probably add the 120 samsung service even though it has a 30 day waiting period, or sell the phone. It is a really great phone, and works very well with my gear s2 classic.
I just wish these phones did not have to be made out of these crazy materials that are so fragile. I did not leave my phone plugged in overnight under a pillow or anything either. Any ideas on what to do? I am hoping that samsung will reimburse my deductible cost because I cannot wait for the turnaround time. I was tempted to get a new moto g5 temporarily and just send in the cracked s7 edge just to see what samsung says. But all the repair places wanted $400, and samsung has been known to charge about half that to repair the glass if the digitizer is not damaged.
What would you guys do if you were me? I will probably just keep the phone. Although I could not believe the awesome special the lg g6 has running where you get a 43" tv and a google home speaker! that is awesome!
jfriend33 said:
So basically I have a phone that is not even 6 months old, has always been in a case, and never been dropped. The glass has cracked on the back, pretty severely, but on the front, only one small place. Samsung said to send it in, but there were no guarantees that any servicing would be done for free. I did not purchase the $120 warranty direct from them. I went ahead and ordered a replacement from asurion for $199. I will probably add the 120 samsung service even though it has a 30 day waiting period, or sell the phone. It is a really great phone, and works very well with my gear s2 classic.
I just wish these phones did not have to be made out of these crazy materials that are so fragile. I did not leave my phone plugged in overnight under a pillow or anything either. Any ideas on what to do? I am hoping that samsung will reimburse my deductible cost because I cannot wait for the turnaround time. I was tempted to get a new moto g5 temporarily and just send in the cracked s7 edge just to see what samsung says. But all the repair places wanted $400, and samsung has been known to charge about half that to repair the glass if the digitizer is not damaged.
What would you guys do if you were me? I will probably just keep the phone. Although I could not believe the awesome special the lg g6 has running where you get a 43" tv and a google home speaker! that is awesome!
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Click to collapse
I would personally just send it to samsung for repair. cost me $269.07 back in august for a new screen and they even put a new back on it.
As for the G6 it all depends on if you trust LG/ are lucky enough to get a unit that doesn't start boot looping like LG is famous for.
zimgir124 said:
I would personally just send it to samsung for repair. cost me $269.07 back in august for a new screen and they even put a new back on it.
As for the G6 it all depends on if you trust LG/ are lucky enough to get a unit that doesn't start boot looping like LG is famous for.
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Thank you. I went ahead and got a new coral blue s7 edge from asurion. Verizon reimbursed me for part of the deductible since I didn't drop the phone. Samsung refused to help. May pay 120 for Samsung wty has 30 day waiting period but has 1 yr glass pro no deductible and extends mfr wty 1yr
Sent from my SM-G935U using Tapatalk
LG G6 overheating
jfriend33 said:
So basically I have a phone that is not even 6 months old, has always been in a case, and never been dropped. The glass has cracked on the back, pretty severely, but on the front, only one small place. Samsung said to send it in, but there were no guarantees that any servicing would be done for free. I did not purchase the $120 warranty direct from them. I went ahead and ordered a replacement from asurion for $199. I will probably add the 120 samsung service even though it has a 30 day waiting period, or sell the phone. It is a really great phone, and works very well with my gear s2 classic.
I just wish these phones did not have to be made out of these crazy materials that are so fragile. I did not leave my phone plugged in overnight under a pillow or anything either. Any ideas on what to do? I am hoping that samsung will reimburse my deductible cost because I cannot wait for the turnaround time. I was tempted to get a new moto g5 temporarily and just send in the cracked s7 edge just to see what samsung says. But all the repair places wanted $400, and samsung has been known to charge about half that to repair the glass if the digitizer is not damaged.
What would you guys do if you were me? I will probably just keep the phone. Although I could not believe the awesome special the lg g6 has running where you get a 43" tv and a google home speaker! that is awesome!
Click to expand...
Click to collapse
Lg Forum
I am a volunteer driver. I was driving the bus from Hope BC to Chilliwack BC on Hwy #1 (freeway) with 10 passengers. While driving at 110 km i had my phone in my shirt pocket. Suddenly i felt a lot of heat coming from my phone. I reached into my pocket and found the heat from my phone to be so excessive i had to remove the phone and toss it into a cubby hole in the dash on the bus. I was concern do to the amount of heat that the heat the phone would burst into flames. I took the phone to Superstore to take it to where i bought it. Once there the service person put the phone on a charger to see if we could start the phone. He noted that the phone was extreamly over heated and said he would send it in for repair. The phone was in a protective casing and upon removing the case he found that covering for the camera was broken . Now i had to remove the phone from my procession for the saftey of my riders and for my own saftey. Now had this phone flared into flames i could have have a very serious crash with several injuries. Now i received a call from my sales reprocenitive stating that my warrantee was cancelled due to the camera cover which might cost .10 cents. I am paying over $900.00 for this phone and have paid for extended warrantee which LG is now saying they will not cover as well. The lying i have heard from LG service reps is unreal. These phones do over heat and the camera lens after looking at it closely shattered because of the over heating. I have never seen such garbage service from any company as i have with LG