Hi, can anyone advise as to why I lose the all sounds on an Orange Branded M3100 phone, other that Microsoft voice command 1.6 no other software has been installed! The details of the ROM are as follows
Operator Version: 14.123.1.614
ROM Version: 1.23.61.4
ROM Date: 07/13/06
Radio Version: 1.06.00.00
Protocol Version: 32.37.7010.01H
Here what happens no sound on the phone, reset the phone sound is now back, after a while, don’t know how long but the sound disappears, you get no ringing sound, menu click sounds nothing, reset the phone again and all is back, so it would suggest that it’s not a hardware failure but a software failure, how can I stop the orange branding installing itself after a cold reset in case something there is causing the problem, has anyone else came across this problem?
This is a brand new phone only received it Friday, does it need to go back?
Kind Regards
Dogo
I've recently noticed on my 8525 too, after a while it seems to just go on silent but the setting isn't changed it still set to on and no sound comes out of the phone no matter what program is used.
Phew, I thought it was just me..
I have noticed it may be something to do with the Bluetooth ear piece, although it always seems to happen when I have left the phone a while. and never when I try to check for the problem
To isolate whether this is hard or software you could try doing a full backup. Do a hard reset and let the device run for as long as it would normally take to show the problem, without any additional software. But do run wifi and power intensive applications to warm up the device - as this can cause internal connector problems.
If the problem is gone, this will tend towards a software problem although not an absolute guarantee. There are some issues that are related to both soft and hardware!! For example the screen fading to white issue can be caused by running (power intense) software that makes the device warm and that in turn causes pressure to be put on the screen.
A final thought, the speaker connection block is next to the stylus tip. There have been cases of the inserting and removing of the stylus causing the connector to become loose. This can cause intermittent sound or no sound at all. The warranty voiding fix is easy. Remove back and check connection is tight. No further dismantling needed. Ensure camera toggle arm is engaged before putting screws back in. (Rear Speaker)
The front speaker can also have issues. has spring contacts that can become slack - poor contact with m/board. There is a thread on checking this.
Mike
No Sound, not a Stylus issue
8525, ms voice dial 1.6,
HTweakC 2.0,
SBP Mobile Shell 1.0.0 build 2632.
ROM 1.34.502.1
radio 1.16.00.00
This has been happening about a week, nothing new installed. On Saturday I missed 12 calls because it was "auto-muted" nothing was on mute, just no ring sounds or anything else. I thought it might be some setting, I suspected that it didn't come back after I had set on vibrate for a meeting, so I went through everything, looks good. had to soft reset for audio to come back. Happened again Yesterday morning after being on charger, had to soft reset, happened again this morning after being on charger, had to soft reset. I'm suspicious of the charge ciruits, the phone was placed on a night-stand and I checked to make sure sound was working AFTER i plugged the charger in (i am an on-call engineer for hospitals) when I got up this AM the first thing I checked was the sound, no sound. Had to do a soft reset and sound is fine.
THIS IS VERY, VERY, VERY troubling.
i cant say that my sound has been "loose"
thefunkygibbon said:
i cant say that my sound has been "loose"
Click to expand...
Click to collapse
yep, I agree. My keyboard slider might be loose, but never had problems with the sound.
No sound - possible solutions
I too have had the no sound problem, but I also have a solution (well it seems to work for me and a few other people I know)
I have found that if I have more than about 800 sms messages on the phone (combined count across inbox, sent items, deleted etc...) my phone will decide sometimes to stop making any sounds.
Other symptoms include thew screen not going back to the background when problems are "closed" (well press the X button), sometimes not changing from portrait to landscape.
Hitting the reset key temporarily fixes the problem, but it strike again at any time...
I have seen this on both the official UK orange firmwares
As a side note, more than about 1000 sms messages and 5 unread sms messages and the phone will lock up about 10 seconds after the phone boots up. You have to be quick when the phone boots to go in to the sms inbox and delete 1 message before the phone locks up. This can be a bit tricky but i have done it a few times
from readingmany related threads, it looks like there are several causes for this issue. for me, it was definitely microsoft voice command 1.5 and 1.6. I turned off any notifications from voice command and my problem went away. no calendar voice announcements, no callerid, no bluetooth routing announcements, etc. voice command simply doesn't give up control of the audio sometimes, and it appears to occur most when it wakes up and announces something.
All I use voice command for now is voicedial. try that a while and see if you are fixed.
1.5 was worse, but 1.6 does it too.
good luck!
wes
saga continues
It did it again, twice in one day. Picked up the phone, (it had been resting on the table for several hours). No sound, I tested by placing a call and turning speaker on.. this works! So the speaker (rear) is fine as well as the front (ear).
After I heard the speaker on speaker phone I tried hearing the dial tones or other sounds, none. No incoming ring.
Device and phone volume on FULL
Turn volume off, vibrate, on, off on, and from phone screen turn to vibrate then back to sound
Vibrate still works for inbound calls
Turn voice command off and on
Go to phone (in settings and play the ring I've chosen) and suddenly it’s working again?
I'll try the turning all but phone options in voice command to no-notify. But to tell you straight, this is silly, one more day of this and it's probably (unfortuately) crackberry city for me. I simply can't have a phone that doesn't ring. I guess some ittertation of an O2 would do.. but I'm not too keen on plopping down another 5bills....
any ideas?
labrati said:
It did it again, twice in one day. Picked up the phone, (it had been resting on the table for several hours). No sound, I tested by placing a call and turning speaker on.. this works! So the speaker (rear) is fine as well as the front (ear).
After I heard the speaker on speaker phone I tried hearing the dial tones or other sounds, none. No incoming ring.
Device and phone volume on FULL
Turn volume off, vibrate, on, off on, and from phone screen turn to vibrate then back to sound
Vibrate still works for inbound calls
Turn voice command off and on
Go to phone (in settings and play the ring I've chosen) and suddenly it’s working again?
I'll try the turning all but phone options in voice command to no-notify. But to tell you straight, this is silly, one more day of this and it's probably (unfortuately) crackberry city for me. I simply can't have a phone that doesn't ring. I guess some ittertation of an O2 would do.. but I'm not too keen on plopping down another 5bills....
any ideas?
Click to expand...
Click to collapse
I have just read your last two posts. I am wondering whether you are saying you have a sound/ringer problem OR whether you mean the phone sometimes crashes and therefore does not ring (i.e. you then need a soft reset) and sometimes you discover you've missed a call but never heard it ring.
If the above is true then I think you need to look for the solutions for avoiding hangs/freezing. I can guide you to these or a search will show them. It certainly does not appear that you have any physical problem with the speaker/earpieces.
Mike
dogo said:
Phew , I thought it was just me..
I have noticed it may be something to do with the Bluetooth ear piece, although it always seems to happen when I have left the phone a while. and never when I try to check for the problem
Click to expand...
Click to collapse
Hi, I never had a sound issue untill I started usin my HT820's, but have noticed a few times lately that my device sounds arent working, (I dont mean always through to the bluetooth headset) and I just power off/on the device, I dont get that many calls, so I havent missed any, and wasnt sure if it was rom or bluetooth related for sure, but I do usually leave my bluetooth on, just not always the headsets, it also doesnt happen a whole lot.
Loose connector
I'm not sure if this will help anyone, but i was losing sound on my 8525. I had dropped my phone twice and the rear speaker connection had gotten loose so i opened it up following the directions at http://www.howardforums.com/showthread.php?t=1152710&page=1&pp=15
and now i have sound again.
Continued Issues
Mike, thanks, the issue isn't with the phone locking up at all, it's been very stable, I think I've soft-reset probably 3 times in two months.
The phone literally will stop emitting any sounds. I can still hear if I place a call and if I place that call on speaker phone it's fine. However if you call the phone, try to play an audio file, etc there is no sound that emits from the device.
It did it AGAIN today, I tested, was able to place a call and put it on speaker and called it with my other phone, the pop up screen announcing the inbound call came up and everything else on the phone worked as it should (except no ring). I then went to settings phone and hit ok (top right of screen). BAM.. sound was working on the device again, inbound calls ring, able to play audio etc.
I did note one other possible anomaly, I have my PTT mapped to initiate voice command, when trying to use this I was unable to initiate voice command. After going to phone and pressing OK, voice command started working again. W/O voice command I'm sunk, I have 500+ contacts.
I placed a call to AT&T and I'm back on the "chronic retention" list.. ughhh.. I went through 8 treo's last time. I don't want another basket of refurbs to deal with, I like WM so much better than previous interfaces.. any ideas are very, very, very welcome.
-mike
More information
This morning, the sound was gone again, but I went into settings and started playing to see what else might induce it to work again, I tried voice command again, disabled and re-enabled, that didn't work.
I then went into sounds and that didn't work, went into Today, and Buttons neither of those worked, but when I went into input (didn't do anything, just opened it and closed it) sound started working again.
Hopefully, none of you guys have a newer ROM with the loud startup animation and attempted to turn down that volume via the registry as outlined in the wiki. Unfortunately, doing that also lowers the speaker volume so I just disabled the animation instead. Phone and bluetooth sounds fine but mp3 and everything else were also lowered to a whatever level depending on the startupanimation volume you set.
update
It did it to me again yesterday, this time only going to settings phone and pressing OK would make sound come back.
Today, the phone refused to dial or emit any sound. Would not come back after soft reset (would not dial, no sound) had to do a hard-reset (removed battery). After first soft reset a windows came up to advise that mobile voice command couldn't start...
For a darn near $500.00 phone this is pretty sad. Love the phone but gee whiz...
Daily occurance
Well, it does it every single day at least once a day, and I've noticed the phone has slowed a lot, sometimes during SMS or email the cursor goes away or I have to wait 20-30 seconds for words to complete typing after I've finished. I guess I'll get my refurb next week. Perhaps go back to palm.. dunno...
possible fix?
I turned OFF the SMS message sounds and it seems to be working w/o losing sounds again! I'll let it run for a couple of days and see if this is the deal, but I now have no audio announcement for ActiveSync, POP email, SMS, or MMS. I do have audio/vib for missed calls. Anyway, it's been up and running fine all day. Good Grief.
no fix in sight
On hold with ATT right now for another phone. It did it again today at about 10AM. Strange, it may be time sequential, but it didn't do it at all yesterday.. it was great to have the phone ring.
at some point of the day i noticed my notification sound no longer working.
I got all the msgs on my notification but with out sound.
turning off and on didnt fix. only the battery pull worked.
it happened like every once a day. some times I have to do battery pull twice a day.
I had this phone for a wk now.
anyone having notification sound issue?
even the turn off screen and on sound muted.
There's a few bugs, nougat is brand new, they'll fix things. My headphone kept buzzing one time until a restart
Its not just you. And I don't think its exactly something to do with Android 7.0
If you look at how your audio menu is when you change the ringer volume, you'll see that when the phone is set to vibrate, it actually MUTES the other two sliders.. it doesn't set them to vibrate. With that in mind, it seems more likely LG has a bug, than Android 7.0 having a bug.
Having this problem as well with my H910 (AT&T). It's very frustrating indeed. What's even worse is that it seems sporadic in nature, sometimes I will get a notification chime, sometimes I won't. As skyedream said, a battery pull is the only way to get consistent notification sounds, if only temporarily.
I think I get this too. Often I pull my phone out of pocket to find I had a text that I never heard.
Sent from my LG-H918 using XDA-Developers mobile app
I had this problem too yesterday where it was just frozen. Did a restart and all seemed ok after. First time that happened.
This happens to me as well. Also, I will get double notification sounds at times. Like an echo. Or, a different sound mixed with my selected sound. A reboot fixes. Have to do it a couple times a day. Very annoying.
No sound for notifications + no web video playback
I also have same issue with notifications. No pattern on what causes this, but a reboot gets rid of this (just for sometime! and the problem is back). I have also noticed apps not working smoothly and unable to play web videos including from Youtube app and Facebook App. Overall, tad disappointed with the software quality on this set.
Phone notification vibrate shuts off all other notification sounds
HikariNoKitsune said:
Its not just you. And I don't think its exactly something to do with Android 7.0
If you look at how your audio menu is when you change the ringer volume, you'll see that when the phone is set to vibrate, it actually MUTES the other two sliders.. it doesn't set them to vibrate. With that in mind, it seems more likely LG has a bug, than Android 7.0 having a bug.
Click to expand...
Click to collapse
Good call, thanks! I also notice that even though I have Sound Settings-Volume-Touch & Feedback sounds Off, I still get haptic feedback vibration on keyboard while typing this reply to you. It goes away when I go into Sound Settings-Vibration Strength, & turn slider off for Vibrate on tap. The Settings software isn't connecting the overall Volume Profile with the Vibrate Strength settings it seems. I don't know enough to know whether this is Android or LG. Under Vibrate Strength you can control notifications too, though haven't yet tested. Hope this helps til it gets fixed.
---------- Post added at 07:40 PM ---------- Previous post was at 07:26 PM ----------
DeesXDA said:
Good call, thanks! I also notice that even though I have Sound Settings-Volume-Touch & Feedback sounds Off, I still get haptic feedback vibration on keyboard while typing this reply to you. It goes away when I go into Sound Settings-Vibration Strength, & turn slider off for Vibrate on tap. The Settings software isn't connecting the overall Volume Profile with the Vibrate Strength settings it seems. I don't know enough to know whether this is Android or LG. Under Vibrate Strength you can control notifications too, though haven't yet tested. Hope this helps til it gets fixed.
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Click to collapse
I just tested texting...even though on quick settings slider notifications for text are grayed out, while call setting show vibrate only, in the full settings menu, under Vibrate Strength, you can slide the vibration strength up...I did this, sent myself a text, and phone vibrated the notification. I think it's messed up that I can't shut my call notification off completely, including nvibrate quickly with volume key or quick settings. Have to go into full settings menu sound & select silent. Please fix this Android/LG.
skyedream said:
at some point of the day i noticed my notification sound no longer working.
I got all the msgs on my notification but with out sound.
turning off and on didnt fix. only the battery pull worked.
it happened like every once a day. some times I have to do battery pull twice a day.
I had this phone for a wk now.
anyone having notification sound issue?
even the turn off screen and on sound muted.
Click to expand...
Click to collapse
Ya, I have the exact same problem... (I have a H990DS)
I can't seem to even fix it with a reboot.
I have emailed LG about the problem - we'll see what they say...
Digitalaks said:
I also have same issue with notifications. No pattern on what causes this, but a reboot gets rid of this (just for sometime! and the problem is back). I have also noticed apps not working smoothly and unable to play web videos including from Youtube app and Facebook App. Overall, tad disappointed with the software quality on this set.
Click to expand...
Click to collapse
I experience the same as you. I usually clear regents and then hit restart and all my notification sounds come back and videos. I'm just wondering, are you using any type of ad blocker? I use the ad block browser and I've noticed that whenever I open my browser, that's when my notifications get muted.
Issue resolved after update
Hi, looks like this issue is resolved with the update I got in January 2017 end. But not sure what caused it to fail in first place. But as of now, all is well after the update. Cheers!
I still have this problem over here on T-Mobile. Very annoying.
Anyone ever find a fix? Having these issues on a new LG V20 US Unlocked connected to Verizon.
Bumping this to see if anyone has found a solution to this. My V10 started muting notifications when the ringer volume was set to vibrate on one of its later updates. I figured it was a glitch in my phone since I didn't see anyone else complaining about it. This was one of the reasons i decided to upgrade to a V20. I was pretty surprised that it did the exact same thing and it's apparently by design. Who in their right mind would think this was a good idea?
I'm not sure of the cause, but I had many calendar reminder alarms fail to sound over several days when I got this V20. I tried different calendar apps and ended up with one called aCalendar. It works OK most of the time, but there is still a serious issue. If ANY other kind of notification happens to sound right when a calendar alarm needs to sound, the calendar will NEVER sound its reminder notification for the alarm. I've had this happen several times with incoming text or social networking message notifications. I hear those, and then the subsequent alarm that should have sounded concurrently is silent. I've had to set 2 reminders for the same important event, spaced 10 minutes apart, to try to reduce the odds of this issue hijacking an important notification. I've not seen this exact problem ever before on any Android device. My US Unlocked V20 is 100% stock. No idea what to do about it. But from what I can glean online, neither LG nor Verizon plan to push any future updates on the V20, so we're stuck.
For contact selecting unique notification tones that actually stopped working
I got this LG v20 and I loved it...still do....but... how do I keep certain text notification tones thst i select to not change back to default?...on its own? Crazy. I use zedge ap to download ringtones n notification tones. Maybe there is an issue there?
@Dkb123,
If you could please add some punctuation to your post, it might be easier to read so someone can understand your problem and help you .
I am using a rooted HTC One m10 with Viper ROM and am having the same problem. Echos notification noises, turns off alarm and notification sounds, and it is beyond annoying. I have already had to reset it twice to try to fix it and nothing has worked. I have no idea what is causing it but when I try to open my alarm app it says it was disabled and could have been caused by a system time change (which didnt happen) or battery saving (where I have it whitelisted). I will try disabling my ad-blocker. I'm not sure how those things could be connected but since it was suggested I will give it a go. I am consulting all of the developers I know about this but so far nobody has an answer. I am kind of starting to freak out because I need my phone to work. I have 3 kids under the age of 6 in school and need to know when someone has to get in touch with me. Before the last reset, I also saw that when my notification was disabled and I went back in to reenable it, it had been switched back to the sound I had selected the time before that. One more note. When I go in to check my notification noises, all of them, my ringer, notifications, and alarm, are all blank for about one half second before they repopulate and then show the correct tones. If it were as simple as it being my ROM someone would have posted it on the thread because it is a pretty big problem to have gone unnoticed. Is it possible we are all running an app or have a shared setting that is causing this to happen to only us. I had to dig pretty hard to find this thread in the first place. It might help if we posted a list of our apps, what do you guys think?
klear6 said:
I am using a rooted HTC One m10 with Viper ROM and am having the same problem. Echos notification noises, turns off alarm and notification sounds, and it is beyond annoying. I have already had to reset it twice to try to fix it and nothing has worked. I have no idea what is causing it but when I try to open my alarm app it says it was disabled and could have been caused by a system time change (which didnt happen) or battery saving (where I have it whitelisted). I will try disabling my ad-blocker. I'm not sure how those things could be connected but since it was suggested I will give it a go. I am consulting all of the developers I know about this but so far nobody has an answer. I am kind of starting to freak out because I need my phone to work. I have 3 kids under the age of 6 in school and need to know when someone has to get in touch with me. Before the last reset, I also saw that when my notification was disabled and I went back in to reenable it, it had been switched back to the sound I had selected the time before that. One more note. When I go in to check my notification noises, all of them, my ringer, notifications, and alarm, are all blank for about one half second before they repopulate and then show the correct tones. If it were as simple as it being my ROM someone would have posted it on the thread because it is a pretty big problem to have gone unnoticed. Is it possible we are all running an app or have a shared setting that is causing this to happen to only us. I had to dig pretty hard to find this thread in the first place. It might help if we posted a list of our apps, what do you guys think?
Click to expand...
Click to collapse
Hi. You posted this in the wrong area. This is for the LG V20. Try searching the HTC One M10 area for a solution. Someone there might be able to help you.