Related
I have searched through XDA and read all the threads regarding the 'suspend process' issue. The specific issue is outlined in Issue # 11126 on the Google Code/Android project home...
http://code.google.com/p/android/issues/detail?id=11126
I am trying to get to the bottom of this, as best as possible. For all intents and purposes, this really appears to be a mystery. Ultimately, it appears as though there is (currently) absolutely no specific reason a to why 'suspend' runs wild until the device is rebooted.
My question is (I know we can all only speculate):
Is there any chance that this could be Google account-specific?
The reason I ask is, I've been doing some "testing," just to try and make sense of this for myself. Here is what I've done/come across thus far...
- My fiancee's first MT4G was a black one manufactured in Taiwan. It had the inferior LCD-SH-C2 screen. Her battery was draining VERY quickly - i.e. before noon, without using the phone for much else other than texting.
- I enabled USB Debugging for her, to "rule out" the init process issue.
- Even though she only had Handcent, Facebook and Angry Birds installed, I removed all of them, leaving only Watchdog.
- I factory reset her phone, twice.
- For all of the above, the device was not rooted. I have since rooted her phone via the steps in this thread.
I'm in the process of creating a new Gmail account for her, exporting ONLY her contacts and then using that account for her new MT4G (Plum) that's scheduled to arrive today. I'm actually thinking of NOT using her new Gmail account at first though, so I can use her original Google account on this new, clean device and see if the suspend issue persists.
I might just be wasting my time, but I enjoy doing this and I don't think it's a complete waste to try and find SOME constant here. Am I nuts for thinking it's tied to the Google account? The Google account seems to be a black box of sorts. There is more than just contacts, apps and settings, yet there is no "window" into everything else that comes down - e.g. I can't log in to Gmail and "configure" it to not restore her wallpaper or WiFi settings. So that's why I say it's a black box of sorts, since it's doing more in the background than we have control over.
Nothing is truly random, at least not in the context of Android and the hardware affected. There has to be some reason why users of various devices, either do or do not experience this issue. Whether it's a specific action or the something that differs between one person's action vs. another person's, there has to be SOMETHING that's triggering this on her device, yet never triggers it on mine. I guess I'm just trying to flush everything out and hope that discussing it will help rule out/rule specific variables.
Let me know what you find. This is driving me crazy! I charge my phone at night, so when I head to work it's at 100%. By the time I'm heading home (4-430pm)... the phone is around 15% battery.
Watchdog tells me suspend ranges from 5%-49% at any given time. I've never had suspend drop below 5% except on fresh reboot. I've noticed, though, after a reboot that the suspend process will slowly work its way back up to using lots of CPU cycles (it starts at, say, .2%, then 10 minutes later its 3%... 30 minutes later its 5%... an hour later its 9%). Battery just gets hotter and hotter due to this.
I'll be checking back to see what you find! Thanks!
mwelliott said:
Let me know what you find. This is driving me crazy! I charge my phone at night, so when I head to work it's at 100%. By the time I'm heading home (4-430pm)... the phone is around 15% battery.
Watchdog tells me suspend ranges from 5%-49% at any given time. I've never had suspend drop below 5% except on fresh reboot. I've noticed, though, after a reboot that the suspend process will slowly work its way back up to using lots of CPU cycles (it starts at, say, .2%, then 10 minutes later its 3%... 30 minutes later its 5%... an hour later its 9%). Battery just gets hotter and hotter due to this.
I'll be checking back to see what you find! Thanks!
Click to expand...
Click to collapse
According to XDA and Issue #11126, you're not alone.
What's really bugging me is that neither my first MT4G, nor its 1st replacement or its 2nd replacement, have ever done this. My fiancee's first phone did this. She is now using my 2nd replacement while she waits for hers to arrive (today). So a device that never exhibited this issue, over the course of at least a week of normal-for-me use, started exhibiting this issue for my fiancee maybe a day or so after using the phone.
I thought I had "solved" it when I didn't see it crop up the first day she used my replacement phone. She was quick to let me know I was incorrect.
So I've got serious pressure here - all of my MT4G's haven't exhibited the out of control 'suspend process' issue while I was using the devices, but with her, it does. <queue the jokes>
We own our own business, so we're in the same room all day long while we use our phones. I was the first to tell her, "it's something you're doing." I'm only repeating myself by saying that I blamed it on an app she installed or something she "did" to cause it. After factory resetting, what...2, 3 times...I'm starting to forget; after checking the apps that are installed (and removing all of them); after verifying every setting from USB Debugging, screen brightness, account sync, etc. I seem to at least be able to say, "every single setting, shortcut, widget, app or usage pattern, does not produce the issue on any device I have used with my Google account, whereas it does with my fiancee."
That's the most difficult part to get absolute - the usage pattern. She's doing such basic things though, but I know that even the slightest of difference can produce different results.
I will most certainly report my results, futile or not.
The only common denominator I've noticed so far is that it only affects Sense UI devices.
Chadastrophic said:
The only common denominator I've noticed so far is that it only affects Sense UI devices.
Click to expand...
Click to collapse
That seems to be the constant, to a degree. I'm seeing people state that they're having this issue on anything from the Samsung Galaxy S (i9000) to a Nexus running Cyanogen 6.1. That's people stating it though, so I'm not sure if they're actually experiencing the same issue or not.
I am biting my tongue, but I think I found another common denominator...I am going to post back in a coupla days once I've seen it last for this entire week.
hi,
i'm running cyanogenmod 6.1 on a desire hd and have been experiencing the suspend process problem exactly as described in this thread a nubmer of times now over the last week. so its definately not limited to devices running sense.
the only circumstances this behavior hasnt shown is when running 2g only with all other sorts of communications and sync off
zero_oli said:
hi,
i'm running cyanogenmod 6.1 on a desire hd and have been experiencing the suspend process problem exactly as described in this thread a nubmer of times now over the last week. so its definately not limited to devices running sense.
the only circumstances this behavior hasnt shown is when running 2g only with all other sorts of communications and sync off
Click to expand...
Click to collapse
Yeah, it didn't seem 100% related to devices running Sense, so thanks for posting back to this.
My fiancee was experiencing this across her first two MT4G devices and has yet to experience the issue on her third and final MT4G. I want to see it run the rest of the week though before I share, but the issue did pop-up for her pretty much within 24-48 hours on her first two MT4G's.
Shlongwoodian: I have been following your posts as the "suspend" process has been affecting me since I received my phone the first day available. However, I am reluctant to send for a replacement as all else is great on the unit I have and there seems no gaurantee that a new phone fixes this issue.
I have tried Tmo and HTC and both seem clueless; therefore, I appreciate your research and look forward to any "fix" short of waiting for Gingerbread.
Anyone have any wisdom to pass on? This issue is driving me crazy! I've noticed it most on my black MT4G (w/the good screen) after browsing the web, youtube or using the media player. My wife's red MT4G (w/the inferior screen) has had no issues and her battery is amazing! The first day she got her phone her battery lasted 24 hours without even conditioning it! Granted she doesn't use it like I do mine, but it is still a huge difference. When this issue comes up on mine, I'm dead within 3-4 hours. I have Watchdog set so when it alerts me I just soft reset. That clears it up until it decides to come back at random intervals. It usually doesn't come back until I open the browser, etc. With as much as I use my phone (I am constantly on the road), it becomes a major pain to have to constantly monitor battery life. Any help is greatly appreciated!!!
Man, I am sorry to report that I gots nothin'. Ok, here was my original theory...
I was speculating that "something" inside the Google/Gmail account was the cause. My reasoning being, essentially, your info is stored in a database. When you get an Android device, that online database is synced locally with the phone's database. We each have different databases and there is more than just your apps, Market links, contacts, etc. I never exhibited the /suspend issue on phones that she experienced the /suspend issue on. I figured it was database-specific.
If a table contains a value, or rather, does not contain a specific value (or if columns are missing, etc.), it can cause an application to respond in a negative way. Sometimes, this causes an error to bubble up in an application. Other times, it doesn't. In my experience, I've seen much more subtle issues in databases, that don't cause errors or a crash, but instead just cause "undesirable results."
When my fiancee got her final, good replacement Plum Glacier, we started with a completely new Google account. We thought we nailed it, when a handful of days passed without seeing /suspend get out of control, leading to Android System and/or OS sucking down battery life. I think it was nearly a week into it and one day while she was out, she realized she lost battery life really quickly - i.e. left the house with 90% and by the time she got to the store, shopped for a bit and looked, her phone was down to like 30-40%. She knows how to check for /suspend and it was, of course, back.
It's still not something that can be completely ruled out, since it's not a very air-tight test. There could be something about my Google account (which I've had pretty much since Gmail beta was available) that's keeping me (and others like me) from getting it or that idea could be crap.
For some reason, I have never, ever seen this happen on my Glacier(s) running stock 2.2.1. Phones that I never saw the issue on, she saw the issue on. There is so much speculation around it, but it just seems like "some people" don't experience it and "some people" do. It's all over different devices, different skill levels, etc. No apps, same apps, whatever and it happens to some but not others.
Sorry to get anyone's hopes up. I'll keep looking for differences/similarities though and if I find anything at all I'll - or if anyone else finds anything, no matter how ridiculous it sounds (yes, we've tested the 'rock' and it doesn't appear to suffer from the /suspend issue) - post it here.
Thanks for trying! It was a good theory. So . . . now what? Is there any way to get this ranked higher with Google, HTC, etc. to get more people working on it? It is really driving me nuts! It mainly happens after I use the web browser, then put the phone on standby for some reason. I can't even use the browser any more without needing to reboot it to save battery life. There is another thread, but specifically for the Evo and I think one for the Nexus one, all with the same problem. What if a new thread were started that is not device specific? That way we can get more people to star it and maybe Google or whoever will pay more attention to it! I would hate to think that we are stuck with this problem until when and if we get upgraded to 2.3. I would suggest rooting and flashing a new ROM, but even those with custom ROM's are having the same problem, so that's not going to help. Thoughts???
jpiano said:
It mainly happens after I use the web browser, then put the phone on standby for some reason.
Click to expand...
Click to collapse
It truly is a mystery to this day. I've seen people say, "it happened right after I installed Handcent" or "it happens as soon as I do..." No one has come up with any concrete evidence thus far.
My fiancee has Handcent, I have Handcent. I used Handcent heavily, never had an issue. She stopped using Handcent - still has the issue. We've gotten so granular in our troubleshooting, we're literally tracking every step. LOL i.e. I pressed the trackpad to wake the phone, once; I unlocked the phone, I swiped my thumb once to view my Watchdog Widget on the screen to the left of my homescreen, etc., etc., etc.
So, for now, we just wait? My phone (and all previous phones) have been just fine. My fiancee however...yeah, I'm trying to find a fix pretty quickly.
One common theme that I've seen with this issue is that it only happens after I put the phone to sleep. I have never seen it crop up while actually using the phone. Maybe we're going about it the wrong way in trying to identify an app, etc that's causing the problem... perhaps it is simply the code involved in putting the phone to sleep and that's why there hasn't been any consistency with what one does to make it appear. In your experience, have you ever seen or heard of it showing up while the phone is being used? Perhaps it's just on mine that it works that way, but I thought it was worth mentioning. I know nothing about code or how android works so please forgive the noob comment if this is an obvious one. Merry Christmas!
I've got this problem big time. Returned my first phone because I thought it was the phone. First few days were good but lately its back and as bad as ever. First thoughts were angry birds twitter or wifi but I have no idea. If I can't figure this out I might have to sell this phone.
I will try to post some more thoughts. I think you're onto some good ideas here.
Sent from my HTC Glacier using XDA App
(Re-posting from the developer's Google blog where others are following this issue): Interesting about using the phone without a Google account. Not sure if this is relevant or not, but I've noticed something else with consistency. Granted I wasn't able to document the behavior through system panel at the time, but this has consistently happened. When suspend goes crazy, I can get it to stop simply by charging the phone! Even if I charge the phone for a few seconds, then unplug, it stays dormant without having to reboot. Noob speaking here but perhaps the part of android that actually logs the battery usage is suspending when the phone goes to sleep? When it us charging, this log is reset and clears the process from running. If this is even possible, then could someone write an app that clears this system log? Maybe by mimicking what happens when the phone is charging, we can at least temporarily clear the issue without the need tovl reboot? Again, I know nothing about all this so sorry if this is all irrelevant. Just sharing what I've noticed to be consistent. Thoughts??
Also, I saw on another xda blog (http://forum.xda-developers.com/showthread.php?t=870557&page=2) that someone linked this issue to a corrupt photo on the sd card. After formatting the card and restoring some files, says the issue has not returned!
jpiano said:
Also, I saw on another xda blog (http://forum.xda-developers.com/showthread.php?t=870557&page=2) that someone linked this issue to a corrupt photo on the sd card. After formatting the card and restoring some files, says the issue has not returned!
Click to expand...
Click to collapse
I wonder if you're on to something with the SD card. I've been thinking I haven't seen the suspend issue return on my phone in quite a while. I just realized that the only thing I've really changed is installed a new 16 gb SD card. Since then, no suspend process problems. For those who are having the problem still, I wonder if removing or formatting their cards would show any improvement? Worth a shot if at least to eliminate another possible factor.
Sent from my HTC Glacier using XDA App
That's cool that this thread is flushing out other ideas and possible variables. I like the idea of connecting it to the charger for a couple of seconds, but my fiancee is so used to just rebooting her phone each morning and sometimes again by mid-day, that it's easier for her to do just that.
jpiano said:
Even if I charge the phone for a few seconds, then unplug, it stays dormant without having to reboot.
Also, I saw on another xda blog (http://forum.xda-developers.com/showthread.php?t=870557&page=2) that someone linked this issue to a corrupt photo on the sd card. After formatting the card and restoring some files, says the issue has not returned!
Click to expand...
Click to collapse
I like the microSD Card notion. This is such a weird issue, that it's so easily associated with other items - e.g. applications, usage patterns, etc. This seems feasible though, but the only way to know for sure is to reproduce it. My fiancee experiences the suspend issue daily, if she doesn't reboot regularly. So, I should be able to take her microSD card and use it in my phone and get the suspend issue. I don't want to 'muddy' up by swapping microSD cards, so I'll try reformatting her card and see if that makes any difference. She usually sees the issue within 24-48 hours of a fresh boot, so it shouldn't be long before we see if that fixes it or not. I can check the card for errors, etc. as well.
werk said:
I just realized that the only thing I've really changed is installed a new 16 gb SD card. Since then, no suspend process problems.
Click to expand...
Click to collapse
I'll be upgrading to a 16 GB Class 10 soon, so I can give her my Samsung if need be. I'd really like to see if this is it though. It would explain the "some people get it and some people don't" pattern.
I also noticed that the minute I plug the phone in the problem goes away. Not sure why, just confirming it happens to me too. I also should note that when I returned my phone, they popped my old SD card into my new phone. So if there is an SD card issue with a corupt file/photo that could be something as well. I wonder woody if your girlfriends phone has had the same SD card after how many times did you say you traded it in? BTW, a side note, how did you exchange it so many times? After I took mine back to the store on day 14 they told me I wasn't able to exchange it again.
I do have a 16GB SD card but just haven't had time to install it. Wanted to double check which things I need on the new one from the old one, but it might be a good way to test this issue. Let me know some ideas before I swap the cards and maybe I can help test this.
Also, one more thing, what is the app you're using to log stuff? I'm just using Watchdog Lite right now.
I've got to figure this out or this is a dealbreaker for me. I have waited 3 years to upgrade phones, first time on Android, really wanted iPhone but wanted to stick with month to month from TMob. If this continues I think I will move to Windows Phone 7 or iPhone if I have to, but I really like this phone when the battery is not draining like a leech.
Thanks.
werk,
Just wondering what process you went through when you upgraded SD cards. Did you copy any files over to the new one or just start blank?
Thanks.
royhobbs said:
werk,
Just wondering what process you went through when you upgraded SD cards. Did you copy any files over to the new one or just start blank?
Thanks.
Click to expand...
Click to collapse
Just straight copied the existing files over from the old card to new one (new one in phone connected via USB, old card in SD adapter in my laptops SD card slot). I think some Angry Birds files didn't make it due to long paths, but reinstalled it and no problems since then.
Problem 1:
I've just rooted my nexus-s and I'm not sure whether it's due to rooting or a software conflict with apps installed on the device that's not compatible with android 2.3, but I'm experiencing quite a frequent phone reboot while I am in the middle of an active call.
Is there a way to capture the log of the phone's function and see what's causing the reboot?
Are anyone experiencing this problem as well?
Problem 2:
I probably have only used 240 Mb of the USB storage, and it shows that I have 13Gb free. However, when I put the check boxes beside the applications that can be moved to the USB storage (i.e. native apps2sd), I seem to have surpassed the limit allowed for moving the app for USB storage. I've got 21 apps that can be moved, but it won't allow me to move the 21st app. Error message says "[! Move Application] Failed to move application. There is not enough storage left." I've tried checking and unchecking boxes of different applications, and it has nothing to do with the 20 apps limit, but rather it's the amount of memory being moved to the USB storage
********************* updated 01-12-2011 **********************
Please report to Issue 13674 on google's bug reporting page.
hXXp://code.google.com/p/android/issues/detail?id=13674
Sorry, I'm a newbie, so I can't post outside link. Please change the XX to tt in the link above.
************************************************************
Well I have 23 apps on my USB storage, and I have the Voodoo Root kernel as well. It shows 2.1gb used, 11gb free.
I did notice a 'soft reboot' earlier today but it wasn't during a call, don't know what caused it but yeah. Honestly if I were you and the problem persists just reformat and start over.
Im having the same phone reboot problem as you during phone calls. I thought it was due to an app called Screebl being incompatible, but i just made a test call and it rebooted after about 18 minutes. Im going through my apps to see what else effects the phone state during phone call.
Ive heard of some people having problems with google maps causing problems during phone calls, or sprint nav (but we dont have sprint nav) So im going to try shutting down maps, and uninstalling my task killer, which i also heard can cause problems.
Have you been able to figure anything out? I really dont want to have to reset my phone and lose all my save data information from my games. My phone is not rooted, and i dont plan on rooting yet, so i cant use titanium backup for my data.
Phone only Reboots during active phone call, i can play games or surf the web on it all day long with no reboots.
So software issue in android 2.3, or some kind of app incompatibility im thinking
you can capture the log with adb logcat command, or download a logcat app from the Market http://www.appbrain.com/search?q=logcat
Why are you bothering with apps2sd? The Nexus S shares the Galaxy S line's hugh, I mean HUGE, 1GB of "disk" space for apps. I've got almost 100 apps on my phone and not a hint of low space. See the screen capture I've attached: 284mb used for apps, 724mb still free!
oh crap! please let it not be the same problem as in the SGS i9000m
that's one of the sign before the internal SD goes belly up
AllGamer said:
oh crap! please let it not be the same problem as in the SGS i9000m
that's one of the sign before the internal SD goes belly up
Click to expand...
Click to collapse
Didn't they switch the type of flash memory used from earlier Galaxy S phones? I saw some discussion about it not being movinand any longer, or at least some sort of physical difference between what the NS has vs the SGS line.
distortedloop said:
Why are you bothering with apps2sd? The Nexus S shares the Galaxy S line's hugh, I mean HUGE, 1GB of "disk" space for apps. I've got almost 100 apps on my phone and not a hint of low space. See the screen capture I've attached: 284mb used for apps, 724mb still free!
Click to expand...
Click to collapse
Haha this may be the case, but I've inherited the habit of obsessively moving apps to sd/usb from using my Nexus One. Combined, I am using about 450MB of space for my apps at the moment. But this is a huge improvement from the Nexus One.
DumbUglyDragon said:
Haha this may be the case, but I've inherited the habit of obsessively moving apps to sd/usb from using my Nexus One. Combined, I am using about 450MB of space for my apps at the moment. But this is a huge improvement from the Nexus One.
Click to expand...
Click to collapse
Oh yes, I was the same on my N1 and even EVO 4G, but once I got a Galaxy S, never even considered it.
I'll wager the nand used for the "rom" space is faster than the nand for the "sdcard", another thing to consider. You're not even half-way used up with that 450...
americancrew said:
Problem 1:
I've just rooted my nexus-s and I'm not sure whether it's due to rooting or a software conflict with apps installed on the device that's not compatible with android 2.3, but I'm experiencing quite a frequent phone reboot while I am in the middle of an active call.
Is there a way to capture the log of the phone's function and see what's causing the reboot?
Are anyone experiencing this problem as well?
Click to expand...
Click to collapse
I haven't rooted my Nexus S,but i've experience the same soft reboot during call.
I have the "End call using power button" option enabled. Im not sure if i was leaning on the button when it happened, but stock doesn't have a reboot option, so its unlikely. I suspect its a OS bug, rather than a rooting issue.
Let me know if you make any progress, i've since made calls with no problems.
Psosmith82 said:
Im having the same phone reboot problem as you during phone calls. I thought it was due to an app called Screebl being incompatible, but i just made a test call and it rebooted after about 18 minutes. Im going through my apps to see what else effects the phone state during phone call.
Ive heard of some people having problems with google maps causing problems during phone calls, or sprint nav (but we dont have sprint nav) So im going to try shutting down maps, and uninstalling my task killer, which i also heard can cause problems.
Have you been able to figure anything out? I really dont want to have to reset my phone and lose all my save data information from my games. My phone is not rooted, and i dont plan on rooting yet, so i cant use titanium backup for my data.
Phone only Reboots during active phone call, i can play games or surf the web on it all day long with no reboots.
So software issue in android 2.3, or some kind of app incompatibility im thinking
Click to expand...
Click to collapse
You know, I thought there were software incompatibilities too at the first place. I did not use "End call using power button". But after running the same stock rom with rooting and apps for a week, I didn't see the soft reset during the phone call. I have just installed a new rom on my nexus s, the R2 version of MoDaCo Custom ROM for the Samsung Nexus S. Running great so far. No soft resets.
** Edit **
Actually, after posting this post yesterday, I did experience another soft reset whilst talking on my phone. I have the same apps that I have been running in the background, mainly: google pinyin, paypal, k-9 mail, ebay, rhapsody, google voice, bluetooth share, and swype. I am not experience the soft reset in all calls, after I have installed the R2 version of MoDaCo Custom Rom. I will post any problems again if I do see this happening again.
I did a factory reboot/restore and that seemed to take care of the soft reset during call problem.
Have made several calls without issue
Its doing it again, this phone is going back. The screen coating is already wearing off as well. Hopefully number 2 will be better.
I have yet to get one android phone that hasnt had to be exchanged once. Android phones really need to have better QC before leaving the factory.
Droid 1: 3 times (keyboard, GPS problems)
Evo: 4 times (terrible screens)
epic: 1 time (Keyboard)
Nexus: 1 time (so far) Screen Coating, Constant Reboots
Phone reboots itself during an active call.
I have been experiencing this problem and it seems to escalate in frequency. I got this Nexus S on day one when it came out. However, I have not experienced soft reboot issue until last week, after the OTA update. Since then, it keeps doing it more and more and now it's like almost every active call I make. First, I thought it's software conflict. Now, having read this whole thread, I think it's an OS issue.
I also sometimes encounter with completely losing signal. The phone can not register to any network, and I have to reboot.
One more issue is the voice search apk sometimes activates itself when I shake or move the phone.
My phone is stock, and I do not have any issue with USB storage.
I like the phone for its speed, and the contour screen. It handles most tasks very quickly, even it's still a stock phone, unrooted.
I still have it until Jan 14 to decide whether I will keep it or not. Hopefully, there are some ways to fix these issues.
Mine is restarting during calls and also when not in use. It restarted 3 times during calls within 10 days, and I witnessed it restarting by itself at least once when the phone was locked and not in use.
I have an unrooted Nexus S, which I started using yesterday. The OTA came almost immediately after setting up, so I installed that. It appeared to be working flawlessly until this evening when I made the first call on it. It rebooted a few minutes into the call. After redialing it did it again, the third call I ended without problem, but was shorter than the previous two. A few mins later I made some test calls and it rebooted during both of them.
I did a factory reset and wipe of USB storage - I didn't bother adding my Google account and just made a test call which lasted 13 mins before I hung up.
I'll have to make some more calls tomorrow and if they work, I'll try adding my Google account and restoring stuff.
I had this same thing happen to me quite a few times reboot during a call or locking up after a call. I work to a company and we purchased three phones. So I switched with another one and guess what? Same problem definitely looking like a software problem.
This just happened to me for the 1st time a little bit ago. About 35 mins into the call/conversation, phone rebooted itself. Non-rooted here, I hope it's a software issue, that can be corrected within the next OTA update.
Are the spontaneously rebooting phones possibly overheating? Do they feel warmer to the touch than normal when it happens?
distortedloop said:
Are the spontaneously rebooting phones possibly overheating? Do they feel warmer to the touch than normal when it happens?
Click to expand...
Click to collapse
While I cannot speak for anyone else having this issue, in my case - no. The phone didn't get warmer, or seem to overheat. Odd issue to say the least.
Stock ROM (2.3.1) here as well. Just had it reboot 10 minutes into a call, then one minute into the following call to apologise for the first dropped call!
Hey guys,
I've been with the forum for a couple of years already but got caught of guard recently. I got a mytouch4g in december and it had been working great except for power amp and one or two other programs that I obtained and installed. I reset the phone to factory and reinstalled everything and it started running great again. Mind you, I haven't rooted the phone or really had the need to since it does everything that I've wanted to do to it if I were to root it. Recently in the past couple of days though, the performance has SEVEARLY dropped. Its dropped to the point where the swype on the phone won't even function properly half of the time. I've continue to soft reset the phone hoping it'll clear out the OS and function properly but it keeps slowing down. I was hoping someone may have been receiving the same issues and might be able to help me out. Also, I've noticed that whenever I'm in an area where I have poor coverage, the phone begings to heat up a lot and drains my battery. At work its been happening but it stopped when i managed to connect to the wireless. Its still consuming a pretty high amount of my battery though. I've tried searching for these symptoms but wasn't able to find anything.
Any help is greatly apprceiated, I know this community is one of the best out there. Thanks guys!
Also, has anyone been receiving any issues with their wireless radio or their cell radio with the phone is tilted on its right side to view videos?
When you notice the issue happening, try to go into settings>about phone>battery>battery use and see what is consuming most of your battery-sometimes certain apps you download can cause issues....
Yes, problem is definitely with one of your apps. Get watchdog lite and monitor your system for couple of days to see what takes up resources. Or, start fresh and add apps one by one and see where you start having problems. Also, certain live wallpapers can bog down system beyond believe... learned it the hard way.
As far as radio perfomance - every phone will have a certain position in which signal degrades. Just a nature of the beast.... something will always block antennas one way or another.
Its been a long time since iv been this stumped, about a week ago my phone started acting very strangely, laggy performance, freezing randomly and occasionally rebooting itself, now its getting worse, getting to a point where the phone is probably rebooting itself 5-6 times a day, iv uninstalled every app, iv factory reset it, wiped cache, replaced battery, removed the SD card (in case of file system corruption) using Samsung Smart Switch did an emergency flash back to original Rom, installed every troubleshooting app out there, monitored RAM and CPU usage, all i can see is that the CPU suddenly spikes to 100% with no real reason, i cant link any particular app or process thats causing this, all of the cores on the processor appear to be coping with no faults.
The only thing i can think of thats causing this issue is either iv got a pending hardware failure on the board, or possibly bad blocks on the nand memory, however i cant see any simple way of determining this without rooting and using the likes of ODIN or other 3rd parties etc - linux commands etc.
I dont want to root it particularly if i can help it as i was thinking about selling it on to mazuma or the like and let them sort it out instead, but i think i might have to bite the bullet and try it.
Can anyone suggest anything that i might have missed?
Actually iv seen an existing thread which appears to match my issues, so iv installed wakelock on the phone for now which seems to be helping a bit, time will tell, however this isnt a solution but more of a work around, but im still thinking this could be a motherboard issue myself, however, as i think this phone is over 2 years old, i doubt samsung will replace the component, nor would they necessarily believe me if i turn around to them and say its the board that needs replacing!
Terry6680 said:
Its been a long time since iv been this stumped, about a week ago my phone started acting very strangely, laggy performance, freezing randomly and occasionally rebooting itself, now its getting worse, getting to a point where the phone is probably rebooting itself 5-6 times a day, iv uninstalled every app, iv factory reset it, wiped cache, replaced battery, removed the SD card (in case of file system corruption) using Samsung Smart Switch did an emergency flash back to original Rom, installed every troubleshooting app out there, monitored RAM and CPU usage, all i can see is that the CPU suddenly spikes to 100% with no real reason, i cant link any particular app or process thats causing this, all of the cores on the processor appear to be coping with no faults.
The only thing i can think of thats causing this issue is either iv got a pending hardware failure on the board, or possibly bad blocks on the nand memory, however i cant see any simple way of determining this without rooting and using the likes of ODIN or other 3rd parties etc - linux commands etc.
I dont want to root it particularly if i can help it as i was thinking about selling it on to mazuma or the like and let them sort it out instead, but i think i might have to bite the bullet and try it.
Can anyone suggest anything that i might have missed?
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Deleted...
I've got a problem with my S8 which is running latest, official, non-rooted XEO firmware. Specifically, it uses battery like crazy and heats up whilst doing nothing. This smells like a virus / malware infection or just... well, the last update was in December 2021 so it's also possible some system component is wonky OR... <shivers> some rootkit? I'm generally rather careful when installing apps, most of which will be coming in from official sources (Google Store) or at least fairly trusted sources.
Every so often I'll get a warning that a system component is using too much CPU and I should restart the phone - which obviously doesn't help at all. Also the battery drain is reported primarily by Android System and System Core (29 and 15% respectively). Battery usage stats generally don't add up because the listings don't add up to 100%. :/
I know the S8 is an old phone... and I know there are probably steps I should take prior to asking here - like a factory reset. But I'm really sceptical of doing a factory reset simply because I've got so much stuff on the phone that, while not impossible to backup, is certainly annoying (authenticator or banking apps for example - and I don't think the standard backup tools like those available from Google or Samsung backup such apps).
So I'd rather try some solutions or methods of dealing with the damned thing without resetting the phone first. Is there anything I can do?
You need to find the root cause. It may be a 3rd party using one or more of the Samsung system apps running under Android services, lol Legend for there are many... all lumped together.
A firewall with logging can help. Karma Firewall is what I use, uses almost no battery. Being rooted you have more options... use them.
Malware is always a possibility.
3rd party apps can cause hell. I don't allow any social media apps on the phone, ever.
Try in safe mode... if things calm down it's likely a 3rd party app. If so start going through the installed apps.
Clear system cache.
blackhawk said:
You need to find the root cause. It may be a 3rd party using one or more of the Samsung system apps running under Android services, lol Legend for there are many... all lumped together.
A firewall with logging can help. Karma Firewall is what I use, uses almost no battery.
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Click to collapse
Will try that, thanks!
blackhawk said:
Being rooted you have more options... use them.
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Click to collapse
The phone is NON-rooted.
blackhawk said:
Malware is always a possibility.
3rd party apps can cause hell. I don't allow any social media apps on the phone, ever.
Try in safe mode... if things calm down it's likely a 3rd party app. If so start going through the installed apps.
Clear system cache.
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Oh, safe mode! I'll try that too! Thanks!
Shaamaan said:
Will try that, thanks!
The phone is NON-rooted.
Oh, safe mode! I'll try that too! Thanks!
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Sorry about the root thing, my bad.
If you're running on Android 9 or lower Karma Firewall's logging feature is fully active otherwise not. Samsung store>Galaxy Labs> Battery Tracker can be useful.
I use Accubattery's history page to get a quick idea of charge/discharge rates.
I use Device Care>storage>clean as well.
Make sure no cloud apps are running in the background.
Update: in safe mode the phone doesn't heat up and battery usage seems normal. So it's probably some app.
Alas, the firewall wasn't very helpful - it seemed that apps that attempted accessing the internet were your usual suspects - Play Store, One Drive or other sync apps, Vanced.
Any other suggestions on possibly nailing down the culprit?
PS. I've also decided to send Samsung an error report via the Members app - I don't know what their reply times are and I honestly don't expect much from them but who knows? Perhaps they'll come through.
Shaamaan said:
Update: in safe mode the phone doesn't heat up and battery usage seems normal. So it's probably some app.
Alas, the firewall wasn't very helpful - it seemed that apps that attempted accessing the internet were your usual suspects - Play Store, One Drive or other sync apps, Vanced.
Any other suggestions on possibly nailing down the culprit?
PS. I've also decided to send Samsung an error report via the Members app - I don't know what their reply times are and I honestly don't expect much from them but who knows? Perhaps they'll come through.
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Why other than maybe text messages is anything syncing? Take out the trash and go from there.
The ones that are connecting every minute or more when not open are prime suspects.
Some apps like Brave browser need to be closed out when not in use or they eat battery.
You can also try a hard reboot.
Update!
I left the phone in safe mode overnight. I mean, it seemed like things were better, so at least I'd have a stable phone.
Well, in the morning I was greeted with a severely depleted battery (went from 100 to 40 in the span of 6 hours) and I got the "high CPU usage" warning popup. The phone wasn't as hot to the touch tho.
So... Whatever is going on seems to happen also in safe mode, albeit less often? Or perhaps it's less "severe" where it doesn't heat up the phone but the drain is still there? But since safe mode is affected it's probably NOT an app, right?
At this point I'm completely baffled. Any other ideas?
Shaamaan said:
Update!
I left the phone in safe mode overnight. I mean, it seemed like things were better, so at least I'd have a stable phone.
Well, in the morning I was greeted with a severely depleted battery (went from 100 to 40 in the span of 6 hours) and I got the "high CPU usage" warning popup. The phone wasn't as hot to the touch tho.
So... Whatever is going on seems to happen also in safe mode, albeit less often? Or perhaps it's less "severe" where it doesn't heat up the phone but the drain is still there? But since safe mode is affected it's probably NOT an app, right?
At this point I'm completely baffled. Any other ideas?
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Hard reset... hold power button until it powers off.
Try temporarily disabling Google play Services at night, see what that does.
OK, I'm baffled. I feel like I didn't really do anything but the phone is now running fine. Battery drain now might be better than ever!
Warms up on usage, obviously, but when idle it's nice and cool and battery drain seems minimal. I'll... leave it for a few days to see how this develops. It's very difficult to tell what the heck's the case here.
Shaamaan said:
OK, I'm baffled. I feel like I didn't really do anything but the phone is now running fine. Battery drain now might be better than ever!
Warms up on usage, obviously, but when idle it's nice and cool and battery drain seems minimal. I'll... leave it for a few days to see how this develops. It's very difficult to tell what the heck's the case here.
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Retrace what you did. Reason being you may need to do it again. Really most times all you need to do is just "play" with it a bit (a lot). Almost impossible to crash a stock load, so explore and learn by playing with it. You are what you load and download; be careful with 3rd party apps they are the biggest potential hazards.
Once you have a fast, stable OS that's fulfilling its mission, let it be. Don't update or upgrade it.
Updates can and do break Sammy's. This N10+ is still running on Pie, current load is over 2yo. Rock solid stable and it runs like a bat out of hell with minimal maintenance. Security isn't an issue.
blackhawk said:
Retrace what you did. Reason being you may need to do it again. Really most times all you need to do is just "play" with it a bit (a lot). Almost impossible to crash a stock load, so explore and learn by playing with it. You are what you load and download; be careful with 3rd party apps they are the biggest potential hazards.
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Click to collapse
I have a suspicion this might have been some Samsung app (my bet's on Bixby) since those are likely still able to run in Safe Mode that got updated and then fixed...? Does that make sense?
blackhawk said:
Once you have a fast, stable OS that's fulfilling its mission, let it be. Don't update or upgrade it.
Updates can and do break Sammy's. This N10+ is still running on Pie, current load is over 2yo. Rock solid stable and it runs like a bat out of hell with minimal maintenance. Security isn't an issue.
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I'm concerned about the last bit. I mean, upgrading to a new Android version is one thing but security updates are common, no?
Shaamaan said:
I have a suspicion this might have been some Samsung app (my bet's on Bixby) since those are likely still able to run in Safe Mode that got updated and then fixed...? Does that make sense?
I'm concerned about the last bit. I mean, upgrading to a new Android version is one thing but security updates are common, no?
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Kill wittle bixby... you read it EULA?☠
It's more than one apk though. Takes a while to optimize a Sammy the first time
Well... if it's set up and used right Android 9 will run securely in the real world. No saving dumb bunnies anyway; they'll still get tagged even with the latest version
The proof is in my hand. Loaded over 2+ years ago and this N10+ UI version 1.5 is running clean like a bat out of hell. If I do get malware I can't erraticate in an hour or so, factory reset and change passwords.
My data is redundantly backed* up 4+ times, plus the onboard SD card used as a data drive. I'm ready to reload right now if I have to...
A malware forced reload is still less trouble than constantly updating and having the updates screw things up. That means more troubleshooting, finding new work arounds and still maybe needing a factory reset on top of all that. No.
Not vaxed either... not buying the hype.
*critical data must be redundantly backed up or sooner or latter it will likely be lost. Never encrypt data drives as you are the most likely to be locked out!
blackhawk said:
Kill wittle bixby... you read it EULA?☠
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Oh I'd love that - but it's a system app and removing those without root is kind of... impossible? I can look into disabling it completely however - I never use it anyway. Since it's not a single app - any chance you got a link to the list of apps that need manual disabling?
Anyway, I'm still getting those damned warnings. The phone isn't constantly hot however, which is some improvement.
Shaamaan said:
Oh I'd love that - but it's a system app and removing those without root is kind of... impossible? I can look into disabling it completely however - I never use it anyway. Since it's not a single app - any chance you got a link to the list of apps that need manual disabling?
Anyway, I'm still getting those damned warnings. The phone isn't constantly hot however, which is some improvement.
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Package Disabler kills bixby proper.
You can also disable it with an adb edit. That's one of the first things I do.
Bixby is a hot mess best dump along the interstate... like Google Assistant it needs external servers for many of its functions. I may change my mind but it's eula is like eating dry hardtack for breakfast.