Internet connection coming and going - Moto G5 Plus Questions & Answers

My g5plus is on Verizon and I also have a iPhone on Verizon for work. The iPhone always has a good internet connection with lte. The g5plus will have a connection for a minute or two then nothing for a minute or two. Most of the time when it has a connection it's 3g. If I restart the phone it will have lte for a minute or two then looses it. I have had this problem on multiple roms and kernels. Any help?
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[Q] Dropping data connection

anyone experiencing data drops particularly when the phone is in weak 4G coverage? It acts like it cant switch between 4G and 3G. sometimes it might take 5 min or more before it will reconnect to data. the phone works fine when it is in a strong signal area. So far I have just experienced this behavior in low signal coverage.
Yesss! Experienced that yesterday. But came back on in 5 min. Usually fixed when u go to settings and switch from the lte to GSM and back to lte but haven't had trouble with it today
Sent from my XT907 using Tapatalk 2
check this thread: http://forum.xda-developers.com/showthread.php?t=1893010
has links to other threads as well
Yours is the first case I've seen where data drops altogether, most have just been going back to 3G too often.
jntdroid said:
check this thread: http://forum.xda-developers.com/showthread.php?t=1893010
has links to other threads as well
Yours is the first case I've seen where data drops altogether, most have just been going back to 3G too often.
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I am having the no data issue as well! I leave my house (on wifi and supposedly 3G or 4G) and I want to start listening to music immediately in my car but I have no data connection once wifi is off. It can take over a minute or more to get a data connection! I was wondering if this had to do with LTE protocol negotiation, as this is my first 4G phone. However it seems way too slow and its very aggravating. When it does get data back, it is usually 4G not 3G. Toggling data mode on and off doesn't fix it. I have not yet tried toggling between CDMA and GSM.
emkman said:
I am having the no data issue as well! I leave my house (on wifi and supposedly 3G or 4G) and I want to start listening to music immediately in my car but I have no data connection once wifi is off. It can take over a minute or more to get a data connection! I was wondering if this had to do with LTE protocol negotiation, as this is my first 4G phone. However it seems way too slow and its very aggravating. When it does get data back, it is usually 4G not 3G. Toggling data mode on and off doesn't fix it. I have not yet tried toggling between CDMA and GSM.
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does it only happen when you're leaving wifi and going to cell data?
My experience with data connection was spotty for the first couple days. Going from WiFi into 4G then 3G on the way to work required a reboot to pick up the 3G after I arrived.
I think I may have found my issue.
Settings -> More... -> Mobile Networks -> Network Mode
Was originally set to "Global". I've found that "LTE/CDMA" works better for me.
hope this helps some.

Nexus 4 on T-Mobile shows H+ connection but has no data

My Nexus 4 on T-Mobile's unlimited data routinely drops its data connection several times during the day. It never loses the signal from the tower. In fact, it maintains the 3G or H+ icon on the signal, so it has a data connection, but it simply receives no data. The icon becomes gray indicating that it has lost its connection with Google servers as well. Sometimes when I toggle my data it fixes, sometimes it doesn't. I've tried switching APN's with no luck. This is incredibly frustrating and I am thinking of leaving T-Mobile due to this. This has happened to me over 3 different phones (a Galaxy Nexus and two Nexus 4's), using different ROM's and different radios, and in different locations.
Can anyone shed some light onto what this issue might be? The only thing I can think of is T-Mobile's DNS servers are terrible, but I don't know if it is possible to switch to a different DNS provider over a 3G/H+ connection.
SEALBoy said:
My Nexus 4 on T-Mobile's unlimited data routinely drops its data connection several times during the day. It never loses the signal from the tower. In fact, it maintains the 3G or H+ icon on the signal, so it has a data connection, but it simply receives no data. The icon becomes gray indicating that it has lost its connection with Google servers as well. Sometimes when I toggle my data it fixes, sometimes it doesn't. I've tried switching APN's with no luck. This is incredibly frustrating and I am thinking of leaving T-Mobile due to this. This has happened to me over 3 different phones (a Galaxy Nexus and two Nexus 4's), using different ROM's and different radios, and in different locations.
Can anyone shed some light onto what this issue might be? The only thing I can think of is T-Mobile's DNS servers are terrible, but I don't know if it is possible to switch to a different DNS provider over a 3G/H+ connection.
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Click to collapse
I had the same problem, i calles t-mobile and went to the highest tech support, he told me its because of the servers switching to the new 1900 mhz and lte near me. Could be same to you
Same thing with me but the signal bars stay blue. The arrows go up and down but it just doesn't do anything.

6P falls back to 3G after call (Sprint)

Doesn't do it every time but many times after a call hangs up the 6P is on 3G. I live right next to a tower so this shouldn't be happening. Never happens on my Nexus 5. Can anyone on Sprint try to duplicate this ?
Sent from my Nexus 6P using Tapatalk
coorsleftfield said:
Doesn't do it every time but many times after a call hangs up the 6P is on 3G. I live right next to a tower so this shouldn't be happening. Never happens on my Nexus 5. Can anyone on Sprint try to duplicate this ?
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LTE networks (4G) don't generally support voice calls (only a handful of networks around the world have launched VoLTE), so the phone has to switch to a 3G or a 2G network to handle both incoming and outgoing calls.
If you have a good 4G signal, it should only take a few moments to switch back to 4G after the call ends, but if your phone is sending/receiving any data at the time, it might stay on 3G/2G to finish that off.
What you said is correct , on Sprint the phones switch to 3G to take the voice call. After hanging up my Nexus 5 and LG G3 both instantly switch back to LTE where the 6P often remains stuck on 3G for some period of time .
Could be sending data but I would think I'd see the same behavior on my other phones. Not a deal breaker but curious if anyone else on Sprint sees the same behavior.
Sent from my Nexus 6P using Tapatalk

928i 4G not working, 3G intermittent and dropping calls - recently started occuring

this phone has started playing up, 4G wont connect at all and 3G is constantly changing between H and H+. Phone calls dropping and battery draining fast.
Have tried factory reset
flashing older Samsung firmware
Nothing is making a difference. Tried my SIM in another phone and it instantly connects to 4g.
This only started about two weeks ago.
Any one else have this issue? i'm in the uk on the 3 network.
UPDATE: it appears the 4G radio is faulty - setting it to 3g only solves the issues.
UPDATE : I'm so gutted that this phone 4g/3G is ****. Love the phone but loads of people and reviews suggesting 4g/3G issues with this phone and high number of call drops. I did a test today, I put my sim in an iPhone 6 and instantly connected to 4g and speed test was through the roof peaking at 38mb. Put the sim back into the s6 edge plus and only connects to 3G. But unable to browse the Internet. This confirms my fears that the 4g chipset/antenna are ****. In this phone. Which is a real shame as the phone is my favorite ever. Going to get an iPhone now. Connectivity is the most important thing and I can't be dealing with this crap from such an expensive phone. Shame on you Samsung.
zeddys said:
this phone has started playing up, 4G wont connect at all and 3G is constantly changing between H and H+. Phone calls dropping and battery draining fast.
..
UPDATE: it appears the 4G radio is faulty - setting it to 3g only solves the issues.
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I have the exact trouble as yours whichs about constantly changing between the H and H+. (4G is not matter, its new around here). When it turns on H, doesnt connect any site and application which need data connection. But H+ is doing normal. I bought an unlimited data package is provided for up limit 7.2Mbps. Dug something and saw that HSDPA(H) technology's up limit is 7.2 for our carrier. Then bought limited turbo data package(shows as up limit 43Mbps) but still changing H and H+ Thats not such for current device. It was in such an annoying situation since H+ available to connect. Tried to force use H+ but no luck. Sorry for long article and bad grammar. Just saying. Thanks.
Konsstantine34 said:
I have the exact trouble as yours whichs about constantly changing between the H and H+. (4G is not matter, its new around here). When it turns on H, doesnt connect any site and application which need data connection. But H+ is doing normal. I bought an unlimited data package is provided for up limit 7.2Mbps. Dug something and saw that HSDPA(H) technology's up limit is 7.2 for our carrier. Then bought limited turbo data package(shows as up limit 43Mbps) but still changing H and H+ Thats not such for current device. It was in such an annoying situation since H+ available to connect. Tried to force use H+ but no luck. Sorry for long article and bad grammar. Just saying. Thanks.
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Been doing a lot of research and it appears to me that this phone is crap at holding 4g/3G signals. I think this is a hardware/design fault. Most people won't release this until they test this on an iPhone in the same location and see the huge difference. Can't believe Samsung would release a huge pile of crap.
zeddys said:
Been doing a lot of research and it appears to me that this phone is crap at holding 4g/3G signals. I think this is a hardware/design fault. Most people won't release this until they test this on an iPhone in the same location and see the huge difference. Can't believe Samsung would release a huge pile of crap.
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Couldn't agree more...
I don't have this problem mine is actually reverse. I have better signal and faster Internet than my Samsung s5

Does the 6P work on Straight Talk?

I have a 6P now and am trying to use it with straight talk as of last couple days. When I used the CDMA sim it seems to only get LTE when not making a call. When I try to use the internet during a call, it loses data completely and an explanation mark show up top near service bars. Now I switched over to the GSM sim and in spots where I used to get 4G with an Alcatel phone, it switches to HPSA (which creeps). Does the 6P not even have the radios for 4G? I thought it was supposed to be compatible with just about every 4G tower.
It works fine, however, with straight talk you can't use the internet while on the phone unless you use WiFi.
Sent from my Nexus 6P using XDA-Developers mobile app

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