Voicemail became "SMS settings" - Essential Phone Questions & Answers

hi, my Essential phone is running Android 9 with March 2019 security patch. I am using AT&T prepaid monthly plan.
The issue that I encountered is when you press and hold number 1, by default it'll take you to voicemail. I have no problem getting my voicemail.
However, when I enter to my voicemail, instead of showing "voicemail" wording on the screen, it shows "SMS settings"
I do remember that it used to show "Voicemail" when I press and hold number 1.
I don't know what happen. Does anybody know how to fix this?
Thanks a lot.

Related

Any way to change the persistence of the new voicemail notification?

Whenever I get a new voicemail, I get the notification and the little tape icon on my top bar - but I can't dismiss the notification like I can, say, a new text message. It's always there, I can hide but it's still there, taking up my left soft key - which I already have assigned for other things (in my case, WM5NewMenu).
Are there any registry changes which can be made to change the persistence of the new voicemail notification?
Also, I had to hard reset my phone once and although it's now working perfectly, the 1 key doesn't have the voicemail number bound to it (although if I receive a voicemail message, and I hit the Voicemail softkey when the notification appears, it correctly dials the voicemail number which I now have saved in my phone's address book).
Is there any way to re-bind the voicemail number to the 1 key so that I can just hold 1? I've tried reassigning the number via the Speed Dial menu, but it won't let me bind any number to 1 as it's reserving it... For voicemail! haha.
Any help is much appreciated.
I have the same problem, I can't get rid of the Voicemail tape message icon eithier, but this only started today so maybe this is something to do with Orange.
Hopefully someone here will have an answer.
I'm on T-Mobile... It does go away after you listen to the voicemail and either save/delete the message, so it's obviously a system message which is updating the phone to remove the dialog - but I'd much rather be able to specify how long the message hangs about for, I know when I get a new voicemail because it makes a noise / vibrates and the icon appears on the top bar - I don't need a message which hogs my soft key too
There's gotta be a registry setting, I had a cursory look around my registry earlier but couldn't see anything which jumped out at me.
Here's a convenient list of useful registry info.
http://www.rotlaus-software.de/wiki...les?DokuWiki=0562770ec55a74217e3db710ca5e6e88
Which Rotlaus kindly put up to help you program skins for the excellent freeware app rltoday.
From that...
HKEY_CURRENT_USER\System\State\Messages\vmail\Total\Unread\Count
is the culprit. Then again I find the best way to get rid of the notification is to listen to the voicemail
I am running the newest version of LVSW's WM6 rom and this isn't an issue. If I hit Dismiss, it goes away but the tape icon stays in the top...yay!
I don't think some of the replies understand that the symbol remains even if you have listened to your messages, and even in my case deleted all of them.
It's really annoying as you constantly have to check voicemail because you may have a new message.
I seem to be having the same problem. I have listened to all of my messages and the tape icon still remains. This just started today and I am on Orange UK.
I use the LVSM WM6 ROM too.
lindseyp said:
Here's a convenient list of useful registry info.
http://www.rotlaus-software.de/wiki...les?DokuWiki=0562770ec55a74217e3db710ca5e6e88
Which Rotlaus kindly put up to help you program skins for the excellent freeware app rltoday.
From that...
HKEY_CURRENT_USER\System\State\Messages\vmail\Total\Unread\Count
is the culprit. Then again I find the best way to get rid of the notification is to listen to the voicemail
Click to expand...
Click to collapse
But what does the value need to be to unset it?
Emails with Cingular
Admin edit: Please respect people's privacy and remove e-mail addresses and real names when you copy/paste e-mails.
-----From: diafygi-----Sent: March 28, 2007------------------
Is there any patch yet available? It's been 7 days since I first informed
you of the bug. A patch (alpha or beta or stable) should be available
within two weeks of the first confirmed bug report.
diafygi
-----------------------------------------------------------------------
-----From: wdsglobal-----Sent: March 23, 2007-----
Sir,
I got a chance to test on a WM6 device so I've updated my message as
follows:
"It appears that this is a known bug - it's reported on
xda-developers.com and seems to be known there. I also tested this on
our WM6 Wizard and this issue appears to be corrected in WM6, but until
there is an official WM6 ROM available for the 8525 - if there even will
be - the customer would like to know if there is a WM5 patch available
to fix it, or if one could be made that would be "official" and not
break his warranty."
Thanks,
****
-----------------------------------------------------------------------
-----From:wdsglobal-----Sent: March 23, 2007-----
I received a response from higher up in my department asking whether it
affects only the 8525, or if it affects all WM5 devices. Here is my
reply. Please look it over before I send it to ensure I accurately
represent your views on the matter:
============
Further clarification.
I have now tested this as well with an 8125
ROM version: 2.25.11.1 WWE
ROM date: 5/11/06
Radio version: 02.25.11
Protocol version: 4.1.13.12
ExtROM version: 2.25.11.102
It acts the same. Other notifications dismiss so that one can access the
previous notification, and when all notifications have been viewed the
left softkey returns to being calendar and right softkey. But when there
is a voicemail notification, it won't dismiss -- thus you can't easily
view who the caller was by viewing the missed call notification.
I suspect that this is a known bug - it's reported on xda-developers.com
and seems to be known there.
I'm trying to get a hold of our WM6 Wizard so I can test it on that,
hopefully it's been changed on WM6, but even so until it's available the
customer would like to know if there is a WM5 patch available to fix it,
or if one could be made that would be "official" and not break his
warranty.
============
Regards,
****
-----------------------------------------------------------------------
-----From: diafygi-----Sent: March 23, 2007------------------
Any word from the development team? I need to be kept in the loop on this.
diafygi
-----------------------------------------------------------------------
-----From: wdsglobal-----Sent: March 21, 2007-----
Here is what I've escalated to our development team:
===========
Hi ,
Here is the technical issue I mentioned yesterday which I feel should be
brought to development's attention.
WDS ticket 070320US12253344
Customer Name: *************
MSISDN: **********
CBR: **********
E-mail: diafygi
Cingular 8525
ROM version: 1.34.502.1
ROM date: 09/21/06
Radio version: 1.16.00.00
Protocol version: 32.53.7018.01H
Receive call.
Either ignore it or don't answer it.
Caller leaves voicemail.
Device shows Missed Call notification.
Device shows Voicemail notification.
Press Notification (left soft key).
Shows Voicemail pop notification.
Press Dismiss (right soft key).
Press Notification again to attempt to get the Missed Call notification
to see
who called.
The Voicemail notification is still there - it won't dismiss.
In order to look up who the caller is you have to open the phone app,
and filter for missed calls which is very inconvenient.
Customer would like to know if an upgrade or patch might be developed to
fix this.
Thanks,
wdsglobal
===========
I will let you know as soon as I hear anything, or in a couple days
whichever comes first.
Regards,
****
-----------------------------------------------------------------------
<<<<<<He calls me to let me know that he has confirmed the bug. He then sent my an email (above) of what he passed on.>>>>>>
-----From: diafygi-----Sent: March 21, 2007------------------
I think there is a misunderstanding. You do have the same ROM as I do. You
are getting exactly what I get on my phone.
However, this is the current bug:
-I receive a call.
-Call pops up on my screen with "Answer"(<left) and "Ignore"(right>)
softkeys
-Either I miss the call completely or press "Ignore"(right>); the problem
happens both ways
-"Notification"(<left) appears while "Contacts"(right>) softkeys; and icon
appears at top of screen indicating missed call
-caller leaves a voicemail
-popup notification appears saying that I have a new voicemail; icon
appears at top of screen showing a new voicemail; "Voicemail"(<left) and
"Dismiss"(right>) softkeys appear while popup notification appears
-popup notification goes away after a short period; "Notification"(<left)
and "Contacts"(right>) appears as softkeys
-I press "Notification"(<left) softkey and popup indicating that I have a
new voicemail is displayed; "Voicemail"(<left) and "Dismiss"(right>)
softkeys are displayed
-I press "Dismiss"(right>), mainly because I want to see who left the
voicemail: I want to see the missed call notification
-popup disappears; icon indicating new voicemail at top of screen remains;
"Notification"(<left) and "Contacts"(right>) softkeys return
-I press "Notification"(<left) and the Voicemail notification appears
again!
No matter how many times I "Dismiss"(right>) the voicemail notification,
it does not dismiss. The only way I can get rid of the voicemail
notification is to press the "Voicemail"(<left) softkey during the popup
or call my voicemail and actually listen to the voicemail. So, I cannot
see the missed call notification until I actually listen to the voicemail.
-----------------------------------------------------------------------
-----From: wdsglobal-----Sent: March 20, 2007-----
Dear Sir,
I finished the ROM update on my 8525
The Device Information for it is as follows:
ROM version: 1.34.502.1
ROM date: 09/21/06
Radio version: 1.16.00.00
Protocol version: 32.53.7018.01H
Please compare that to your Device Information to ensure they are exactly the same.
To test it, I followed the following steps:
1. Called the device.
2. Allowed the call to go to voicemail.
3. Waited for the voicemail notification pop up on the bottom of the screen, at which point the softkeys say "Voicemail" (left key) <--> "Dismiss" (right key).
4. Allowed it to hide itself, at which point the soft keys indicate "Notification" <--> "Contacts".
As I understand it, when you follow the same procedure, in step 4 the right soft key remains on "Dismiss" and won't change to "Contacts", correct?
I'm afraid I'm not able to duplicate that. I've also tried pressing Dismiss while the notification pop up was still showing.
Are you doing any other steps that I am missing?
If not, I suggest our next step would be to fully sync your device so no data is lost, hard reset the device, then without installing any third-party software attempt to duplicate the issue on your device again.
Since it apparently doesn't affect all devices we could ask Cingular to replace the device under warranty.
I also did search xda-developers fairly extensively but haven't found anyone who appears to be reporting that exact problem, though I've found other similar notification-type issues such as this one:
http://forum.xda-developers.com/showthread.php?t=298280
Do you know of any other threads that report the same issue?
If you would like me to call you back, please email me a time that you will be available between 9am and 6pm Pacific Time and I will be happy to do so.
Thanks,
****
HTC Support
-----------------------------------------------------------------------
This is my email thread with a support guy at Cingular (apparently outsourced). I've called 4 times in the past about this exact bug, but this time I actually got someone who is willing to help. It's not done yet, but look for me to stay on their asses about it. I'm not technology oriented, so I would like to get an official fix from Cingular/HTC. The bug apparently is also on the 8125 (Wizard) as well as the 8525 (Hermes), so I guess it's a WM5 issue. But, I guess that's Cingular's problem.
The easeiest way to solve this for me, was just calling my own phone, leave a 1 second message, check the voicemail, then delete it and the tape goes away. Annoying and should be unnecssary but i can't stand the icon there
I believe that's a different bug. This bug is when you actually receive a voicemail. When I listen to the voicemail, the notification goes away. My icon (knock on wood) doesn't stay like other people's have.
issue NOT resolved
I just got a call from the HTC support team for cingular. They said that there is NOT going to be a patch or bug fix for this issue. It IS a known issue, and the next version of the ROM does fix the problem. However, the next ROM official release date is not finalized and will contain Windows Mobile 6 (WM6). They said it should be in the next few months. This ROM has already been cooked in the wiki. If you want you can use those for the immediate fix. However, being not technology-oriented, I'm going to wait for the official release and official support (but I guess that hasn't really helped).
WM6 ROMs:
http://wiki.xda-developers.com/index.php?pagename=Hermes_Cooked_ROMs
This would have been sooo much easier if it were open source. The bug would have been fixed yesterday. But now, we have to wait for a HUGE upgrade with (I bet) its fair share of bugs and bloat. I am bumping the Hermes Linux project.
It's a WM5 issue, for sure. My wife has Treo 750 (WM5) with exactly same issue: VM notify stays on even if all VM listerened to and deleted.
Needs a reg-tweak I guess.
Annoying issue, yet simple solution:
Use regedit (a little search over the forum will help you download it if you don't have it)
Then go to:
HKEY_CURRENT_USER -> System -> State -> Messages -> vmail
At this point select wich line is the one that has voicemail (1,2,etc), go to "unread" and
on count value, edit decimal value to "0"
Do the same on "total" folder.
That will erase the recording tape from your PDA.
Hi,
not sure about the tape symbol, mine goes when I delete/save a message...
However I can solve the number 1 key problem...all you need to do is dial 222 and listen to what it says (it'll send you a text which you delete and then soft reset) and it should assign your voicemail number to you #1 key.
HtH
issue NOT resolved after upgrade WM6
Hi,
I upgraded my TyTN with WM6 (from HTC site). Before, when I was abroad, I did never receive a SMS message from Vodafone indicating a voicemail was delivered. After installing WM6 this is fixed and I do receive the text message, not only in The Netherlands but also abroad.
However, the tape symbol appeared after the very first received voicemail and I can't get rid of it anymore. So, WM6 did NOT fix the problem......
Flight
Yep
i am on Satin and I get the tape too. It only goes away when I listen and delete the message. Every time I turn the device on (back from sleep), i see a message warning me aboute de voicemail. If it had not this message, I guess i would not mind. Just the tape would not botter me. But the frequent warnings i cant stand. Dont know about the soft key, will pay attention to that next time

[Q] G2 Voicemail Icon

Anyone having trouble with a voice mail icon that won't clear from the notifications bar. Its driving me nuts trying to get rid of it. I don't even use t-mobile voice mail
ya i just connected to it and let it do it's thing. it went away after that. i use google voice so i don't use tmobile either.
so dial the voicemail number connect and let it set up. that's all it will go away.
Call yourself and leave a voice mail and delete and it'll go away.
I also have this problem. My G2 is setup with Google Voice as the voicemail. I have called myself multiple times to leave a voicemail and then called the voicemail and deleted the message, but the icon remains. There is no option to clear this icon in the notification bar. I have also done some reboots, including removing the battery since HTC doesnt do a full power down with its fastboot feature.
Has anyone found a way to remove the icon other than calling and leaving yourself a message? Is anyone else still suffering from this annoyance?
Wow, 2 minutes after posting I found my solution. Here it is for others:
1. Go to call settings and change the voice mail service to carrier
2. Hold the 1 key to dial voicemail (this should go send you to the T-mobile system). Delete any messages if neccessary
3. Icon should disappear during this call
4. Change back to google voice for voicemail.
5. Continue using your awesome G2 while others use older, crappier phones.
I use youmail but when I set my phone up for the first time, it gave me the same problem too but youmail changed the carrier default number so I had to manually add it back before I could get the notification to go away.
Found this out after 2 factory resets
Gotta make sure your carrier voicemail number is tmobile's 1805637::::::: number (you can google it)
Then you can forward back to gvoice or whatever it is you use.
Again, MAKE SURE YOU DEFAULT CARRIER NUMBER IS FOR TMOBILES!!
Sent from my T-Mobile G2 using XDA App
its annoying.
i didnt change anything. just diaed 123 and listen to t-mobiles vm settings. hang up and its gone.
ya this was driving me crazy all day! under settings/call/voicemail service just change it to "my carrier" then call yourself leave a msg. then delete it and then you can go back to settings and set it back to google voice so you can have transcribed voicemails!
JMcMoto said:
Wow, 2 minutes after posting I found my solution. Here it is for others:
1. Go to call settings and change the voice mail service to carrier
2. Hold the 1 key to dial voicemail (this should go send you to the T-mobile system). Delete any messages if neccessary
3. Icon should disappear during this call
4. Change back to google voice for voicemail.
5. Continue using your awesome G2 while others use older, crappier phones.
Click to expand...
Click to collapse
Yes, I had to figure this out the hard way myself. Change from google voice to standard voicemail... delete messages... change back.
I tried every suggestion in this thread but I still have the voicemail icon. Does anyone have any additional suggestions?
When I try to change my voicemail settings from GV to my carrier and leave myself a message, the notification comes from GV even though I already changed it to carrier settings. The problem persists after a reboot as well.
Got another phone? Pop in sim. Call voicemail. Or delete Google voice. Then call voicemail.
Sent from my T-Mobile G2 using telepathy and unicorn dust!
voicemail icon
once you go in and set up your t-mobile voicemail, the icon goes away, then you can change back to google voice if you like that better.

How to auto-reject calls

With the recent OS releases for the Epic, we've lost functionality to auto-reject calls or send them straight to voicemail. I searched here, but didn't find much. With all the "political survey" calls I've been getting lately, I figured there's got to be some way to do this, and for free.
There is.
First, you'll need "Any Cut" from the market. Create a "new shortcut" and then select "activity". Look for an activity called "call settings". Most likely there'll be two. The first one worked on my phone, I had to pick the second on my wife's phone, so this is a bit of a trial and error process. The one you want, when clicked, will give you a screen that has "All Calls" at the top.
For whatever reason, this is the menu that's hidden in the OS. It's there, but you just can't get to it...or at least I didn't find a way. At any rate, click on "all calls" and look for the "auto reject" selection, which is the second one. You'll have to click on "enable auto reject". Then you can start entering numbers into the "auto reject list". Hit the menu button to add numbers. The format for the numbers doesn't contain dashes, so for 123-456-7890, you'd enter 1234567890.
So, now when a number calls you, your device won't ring, you'll get a momentary dialog box that tells you a call was auto-rejected and they get sent straight to voicemail.
Enjoy!
Sleeb
For those who don't use google voice, this is great! Thanks!
I use mr number in play store. Its free and easy to setup. You can also set to block text.
If you don't want to install Mr. Number due to bloat of that particular app, then you can try the below paid app if rooted.
https://play.google.com/store/apps/details?id=fahrbot.apps.rootcallblocker.pro
You can also achieve the same thing by logging into your account on Sprint website.
Go to "My preferences" tab and on the bottom in the section "Limits and permissions" you'll find Block Voice, Block Texts etc.
stud_muffler said:
You can also achieve the same thing by logging into your account on Sprint website.
Go to "My preferences" tab and on the bottom in the section "Limits and permissions" you'll find Block Voice, Block Texts etc.
Click to expand...
Click to collapse
This is what I did when I got sick of my cable co.'s sales calls. It works well. That's a relief too because when I tried this feature before (on a different rom/radio, maybe that affected it?) it wouldn't allow any calls in or out while on roaming when used. But now it's fine.

Can't change the #1 Speed dial number

Hello all,
I have a Verizon Galaxy S5 on TING on the GSM network. It's rooted with Safe Strap installed.
My one and only problem right now is that I cannot edit the button #1 speed dial from *86 to anything else. It is interfering with my voicemail notifications.
I can add my own number to #2 and speed dial into and access voicemail just fine. I can go into the settings, edit #1 speed dial, change the *86 to whatever,and it says the change has been saved...but it isn't. It remains *86.
Any ideas on how I can edit this sucker? lol I have root, so I could crawl deep into a system file and edit it if need be.
Thanks in advance
I've been trying to figure this out too
i have an unlocked verizon s5 with simple mobile service
if i put in a verizon or tmobile sim card in, im able to edit the voicemail number and it saves, but when i stick my simple mobile sim in the phone it goes back to *86 (which is not simple mobiles vm number), it says it changed and saves but doesnt as the OP described
I tried looking through some files to see if its hard coded somewhere but was unable to find it
any help on this topic would be much appreciated
No one has any ideas or suggestions?
There must be some hack that can be done?
Update
I got my vmail number changed. I'm not sure how but it saved. All I really did was install Google voice then saved that as my voicemail service. I then dialed I think it was *72 for call forwarding then disabled it with *73 I then tried to switch back to my carrier vmail and it just hung on some loading icon. I forced closed opened settings again and my carrier vmail was selected. I tried going back to Google voice and if said failed forwarding. I then tried again. Same error. I then went and tried to change the voicemail number to a contact named voicemail with my number and sure enough it stuck even after a reboot and holding 1 on the dial pad now calls my voicemail instead of *86
I have the same problem. I tried to change it to T-Mobile's 123 to no avail. Any suggestions would be appreciated.
M37R01D said:
Update
I got my vmail number changed. I'm not sure how but it saved. All I really did was install Google voice then saved that as my voicemail service. I then dialed I think it was *72 for call forwarding then disabled it with *73 I then tried to switch back to my carrier vmail and it just hung on some loading icon. I forced closed opened settings again and my carrier vmail was selected. I tried going back to Google voice and if said failed forwarding. I then tried again. Same error. I then went and tried to change the voicemail number to a contact named voicemail with my number and sure enough it stuck even after a reboot and holding 1 on the dial pad now calls my voicemail instead of *86
Click to expand...
Click to collapse
Interesting. Congrats on getting lucky. I'll have to try this and mess around a bit this weekend if I have time.
I have the same issue.... I read somewhere you have to update to 5.1, it's just bug of the system. Maybe I am wrong, but anyway somewhere in files it should keep this *86 number.....
BUT when I put inactive sim-card from T-Mobile, I COULD change the number and COULD saved it, when switch again to Simple Mobile(my carrier), the problem came back... again *86
You will need to change in the Phone menu settings for Voicemail, not the voicemail contact. Go to the Phone screen, select menu and then Settings, go to Voicemail settings and update the Voicemail number to be *86,XXXXX# where XXXXX represents your VM password and Save.

Verizon Visual Voicemail?

So my Verizon visual voicemail was working all November,
But I noticed that I wasn't getting any voicemails lately, and actually had to call into the voicemail line and had like tons of voicemail.
The visual voicemail isn't working, and I know my carrier has it on the one.. I mean the old November voicemails are still there..
Now when I go to the voicemail screen, it said:
Activating visual voicemail
You might not received visual voicemail until visual voicemail is fully activated....etc...
I check the setting by going into call settings, voicemail, and have the visual voicemail enabled....
Any thoughts?
I'm having similar issues with Verizon VVM. I did get that same message, but then it would eventually populate my voicemails. Now....I don't get that message, but it switches from today's voicemails to older voicemails intermittently until it gets stuck on older ones. If I click on the new one fast enough to play it, I can listen to it before the screen switches to the list of older voicemails....otherwise I have to close the phone/dialer and start over.
I called Verizon and they say that since the OnePlus 6T is not offered in stores, they don't have a troubleshoot procedure to follow. She did try some other Android fixes, but none of them worked. They suggested I call OnePlus to find an answer/fix.
Having the same issue on Verizon with vvm. Shows up for a few seconds and sometimes can play a message but then the whole list disappears. Anyone figure this out...?

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