I bought the EVO 4G in the 25th of June and got my first bill today. I was charged $152.53, which seems very high based on the plan and services i signed up for when i bought my phone. Im on the everything data plan for 69.99, with the $10 add-on for 4g, $7 for insurance, and$ 4.99 for the spending limit program. That totals $91.98 plus i get a 10% discount. I called to ask why my bill is so high and the customer service rep told me because i was charged for the period of june 13 - july 13 and also prorated charges from june 25th - july 13. I understand the prorated charges, but is it normal for sprint to charge you a whole month in addition to your actual usage in advance? I didn't even own the phone on the 13th of june. I feel ripped off
yes usually your first bill its always a lil weird, but after that everything should be good!!!
I got my phone on the 28th of June, have the same plan as you, and was charged around $150. I was charged for the previous month and the activation charge. I'm a little put-off by Sprint at this point. One thing I appreciated about T-Mobile was their excellent customer service. I was never hit with these outrageous charges before. Not to mention Sprint says it will be at least 2 months before my government discount kicks in.
My bill is still around $99 after fees and taxes
Previous Balance................................................................................ $143.15
Jun 10 ERROR - SETUP ISSUE......................................................... -$41.23
Jun 23 Premium Services................................................................. -$2.68
Payment on Jul 07.............................................................................. -$25.00
New Charges..................................................................................... $96.36
Total Due $170.60
Previous Balance $143.15
Jun 10 ERROR - SETUP ISSUE -$41.23
Jun 23 Premium Services -$2.68
Payment on Jul 07 -$25.00
New Charges
Everything Data - 450 Anytime Minutes Included $69.99
Employee Discount Sprint 10% -$7.00
Premium Data $10.00
Total Equipment Protection - $3 insurance premium & $4 service/repair $7.00
3 Long Distance & Ten-Digit International Toll $1.47
Sprint: CallTones - Pursuit Of Happiness -06/08 $2.50
Late Payment $3.66
Sprint Surcharges $4.32
Sprint Surcharges are rates we choose to collect from you to help defray costs imposed on us. Surcharges are not taxes on you or amounts we are required to collect from you by law. Surcharges other charges incurred to recover costs associated with governmental programs, and certain taxes imposed upon Sprint. The amounts, and the components used to calculate Surcharge amounts, are subject to change.
Federal-Univ Serv Assess LD $0.20
Federal-Univ Serv Assess Non-LD $1.19
State-Univ Serv Assessment $0.07
City-Gross Receipts Tax $1.47
Administrative Charge $0.99
Regulatory Charge $0.40
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$4.32
Government Fees & Taxes $4.42
Taxes and fees Sprint is required to collect from customers on behalf of the government.
State-911 Tax $0.08
State-Poison Control Charge $0.07
State-Sales Tax $2.51
County-Sales Tax $0.32
City-911 Tax $0.61
City-Sales Tax $0.83
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$4.42
What is happening is you have to pay a month in advance, i think all cell phone companies do that now. So you have the pro-rated month, plus the next full month in your first bill. Then any activation fees, plus as said the discounts take up to 2 months for them to kick in.
Simply all carriers do that. They bill you in advance. T-mobile does that, AT&T does that, Verizon does that. Also remember it's almost $40 just for the activation fee. Your next month's bill will look better.
yeah they charge one month in advance, which is normal for all carriers; however, the thing that irritated me was the prorated charge; why not just start the billing cycle for whenever the line was activated; luckily i ordered mine on June 9th and it the billing cycle started on June 12 or 13; they still charged me like $19 in prorated amount, which i got them to credit me once i found out that they started charging me even though i did not have the lines activated; i ordered through their website on the 9th and didn't activate the phones until June 12th, when i received the phones; however, they started charging me from June 9th, even though no phones were activated or anything
I did a lovely contract transfer a year ago, no start-up fee's just started paying the monthly. my bill was a little wonky the first month from the evo but it's normal again.
Just received the 2nd month bill. 4 lines (2 Evos & 2 Blackberries) 1500 minutes and it comes to $170.
Anyway, Sprint is not trying to give me the Save50 promo credit. The chat agent said they have no record of it. But I have screen capture that shows a total of $200 credit ($50 credit per line). I am already hating dealing with Sprint so many times.
I'm having second thoughts about my switch to Sprint. To me nothing can justify having to pay what's essentially twice in a month. A full month for a period starting at a date I didn't even own the phone, and then a prorated charge. That's a huge disappointment for me. I already dislike the way business is conducted at Sprint. Thankfully I have until the 25th under the 30 day guarantee. The EVO is a great phone, but the 30fps cap and horrible lag in addition to the bill are making me lean towards leaving Sprint
kaotikevo said:
I'm having second thoughts about my switch to Sprint. To me nothing can justify having to pay what's essentially twice in a month. A full month for a period starting at a date I didn't even own the phone, and then a prorated charge.
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No, that's not how it works.
You pay a prorated charge for the period from the date of activation until the start of the next billing cycle.
After that, you pay the next billing cycle in advance. It's a one-time thing and it's quite reasonable, logical and easily justified. If you're somehow being charged something different you've got a customer service issue that needs to be remedied. I anticipate that you don't, though.
You get charged a prorated amount the first bill. That is why you always discuss what will be on the first bill with customer service.
Now that you know...sit back, relax and enjoy the Sprint party
If you decide to leave however, please don't start another "I hate Sprint because..."thread. To many people have started those already and the funny thing is, the majority of the time it is their own-doing!
Yeah, the first bill is prorated from the time you sign up, until the monthly billing date, then you pay the coming month's fees. It's a little bit strange, but not bad. Basically, you're always paying for the next month of service, not the last month of service.
go ahead and switch to tmobile, att, or verizon, and the same thing will happen to you...
kaotikevo said:
The EVO is a great phone, but the 30fps cap and horrible lag in addition to the bill are making me lean towards leaving Sprint
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I'm rooted and running 53fps. I really wish people would stop bringing up the 30fps cap unless they're willing to do the research to fix it (with or without HTC's help).
And the horrible lag? Are you referring to the screen lag, i.e. the fps issue?
i got my evo june 6 and my first bill was 135
second bill which i still have like 18 days to pay is 185! ><, but thats because i had to claim a "new" phone via asurion .. shattered screen ><
so im guessing my regular bills will be around 80 cuz i got charged 2 months of Total protection since i added it half month on july one for 5 one for 7.
ohh and i have discount around 20% i believe
vbyt said:
go ahead and switch to tmobile, att, or verizon, and the same thing will happen to you...
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T-mobile does not do that. They might make you put extra money down if you have bad credit, but the first bill will be the right amount + activation. I was told my first bill would be prorated, something around $25 + activation, not $150. To me, that is a ludicrous amount to charge someone straight out without telling them that is about what they will be charged.
i stand corrected with tmobile then. sprint told me 1023 times that my first bill would be prorated + next month so I knew what I was getting.
Yes its normal, but remember if/when you leave sprint you all ways gey money back because youve paid in advance.
Sent from my EVO using XDA App
Their reps go over it with you in store and via phone. I'm surprised it came as such a shock, they should have gone over it.
I personally don't mind it, since it means when I do leave Sprint (eventually) I'll get money back for the remaining time I didn't use the service, rather than send them a final payment/bill, possible fake "late" charges, etc.
Anyone else have an issue with this? I was told there would be a rebate for with the phone. There wasn't. I called T-mobile and they said I can do it online. So I did. I thought that it was processed online. Nope, I checked the status later and there was no rebate. I went through the online process again. I guess you have to print out the forms at the end, then include a photocopy of the proof of purchase date, along with the original white sticker on your phone box with all that information on it. Anyone else have to go through this?
Yes, this is exactly what had to do to get the rebate. I have just been to lazy to actually put it in the mail......
i had already forgotten about the rebate- i guess i could/should send that out today
What's the website for the rebate?
Please?
http://tmobilerebate.com/splash.asp .....
There was a rebate??? Damn tmobile never told me anything about a rebate
Thought I'd list the requirements necessary to get the rebate. The rebate was for the month of September only, apparently. Maybe it's just me, I guess.
You must extend your contract term and qualify for full upgrade pricing as follows:
For one-year current contracts - 11 or more Active Months since last discounted handset purchase; OR
For two-year current contracts - 22 or more Active Months since last discounted handset purchase; AND
$29.99 or higher rate plan ($49.99 or higher/pooled family plan)
Requires voice and web feature on upgraded line.
I don't qualify for either, sadly. I don't need the voice part as I am deaf. That sucks. I got the Unlimited Everything with Voice Block for $50 a month. It's just a 50 dollars rebate I can live without because the phone is awesome.
Sefirato said:
Thought I'd list the requirements necessary to get the rebate. The rebate was for the month of September only, apparently. Maybe it's just me, I guess.
You must extend your contract term and qualify for full upgrade pricing as follows:
For one-year current contracts - 11 or more Active Months since last discounted handset purchase; OR
For two-year current contracts - 22 or more Active Months since last discounted handset purchase; AND
$29.99 or higher rate plan ($49.99 or higher/pooled family plan)
Requires voice and web feature on upgraded line.
I don't qualify for either, sadly. I don't need the voice part as I am deaf. That sucks. I got the Unlimited Everything with Voice Block for $50 a month. It's just a 50 dollars rebate I can live without because the phone is awesome.
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I'd call and let them know that you're deaf. T-Mobile is pretty understanding and I doubt they'd give too much trouble.
Jorsher said:
I'd call and let them know that you're deaf. T-Mobile is pretty understanding and I doubt they'd give too much trouble.
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It's more of the #1 that disqualifies me. I got the G2 while in the 10th month of the 2-year contract on Blackberry Bold 9700. I got the full discount, though. I'm not complaining.
I'm trying to figure this out, but I cannot get a firm answer anywhere else.
I have a Vibrant (duh). I actually got it the day it was released. (July 13 of 2010? Something like that?). I like it, but time to move on. T-Mobile, like with so many other handsets in the past, has abandoned it.
I am planning on going over to Verizon for a few reasons. One is because I moved to a different part of the country and T-Mobile's service out here near the Atlanta area sucks. Constantly dropping calls, not getting calls, dropping down to EDGE for no reason, etc. Another is because I'm getting really tired of T-Mobile dropping support for all of their popular devices after 6-8 months. And the other is because the new Nexus device, which is heavily rumored to be LTE, intriques me.
My question is, say I waited until the end of December to switch over. I still have until that magical day in July to wait before my contract expires, but if I wanted to break it...how much would that be? I'm hearing all sorts of numbers...100, 200, 80-something. If someone could shed some light on their ETF policy, and perhaps ways to avoid it, I would be forever grateful.
If you have more than 180 days(6 months) left on your contract, then the ETF is 200.
If you have less than 180 days left on your contract, then the amount is reduced and begins to be prorated.
Additionaly, T-Mobile has made a change to their contract. Back in the day, if you moved to a Non-T-mobile area....they would allow you out of your contract without an ETF. T-Mobile no longer cares if you move to a non t-mobile service area, you are responsible for the ETF. Additionaly, if you move to a non T-Mobile service area, and you roam excessively they will cancel you and ask that you pay the ETF.
Carrier contracts are honestly bull****. There needs to be a class action lawsuit, because things just don't seem to jive about these contracts.
The above information is effective as of July 24, 2011.
For you....visit this link and click the correct date above for YOUR term-conditions.
http://www.t-mobile.com/Templates/Popup.aspx?PAsset=Ftr_Ftr_TermsAndConditions&print=true
Contracts/Renewels signed between June 28, 2008 and July 18, 2010....the following applies:
3. * Your Term of Service and Termination Fees. You agree to maintain Service with us for your minimum term (‘Term”). (Periods of suspension of Service do not count toward your Term.) After your Term, you will become a month-to-month customer. EXCEPT FOR MONTH-TO-MONTH CUSTOMERS, AN EARLY TERMINATION FEE WILL APPLY IF YOU CHOOSE TO END YOUR SERVICE BEFORE THE END OF YOUR TERM, OR IF WE TERMINATE IT EARLY. FOR SERVICE ACTIVATED, OR ACCEPTANCE OF A NEW ONE OR TWO YEAR TERM, ON OR AFTER 06/28/08, THE EARLY TERMINATION FEE IS: $200 IF YOU TERMINATE WITH MORE THAN 180 DAYS REMAINING ON YOUR TERM; $100 IF YOU TERMINATE WITH 91 TO 180 DAYS REMAINING ON YOUR TERM; $50 IF YOU TERMINATE WITH 31 TO 91 DAYS REMAINING ON YOUR TERM; AND THE LESSER OF $50 OR YOUR MONTHLY RECURRING CHARGES (including any applicable taxes and fees) IF YOU TERMINATE IN THE LAST 30 DAYS OF YOUR TERM. The Early Termination Fee is part of our rates and is not a penalty. The Early Termination Fee applies only to the extent permitted by law. Unless you request otherwise, your termination will be effective at the end of your current billing cycle. You will remain responsible for all fees and charges for your Service and usage through termination. If you bought your wireless Device from an independent T-Mobile dealer or other third-party vendor, they may charge a separate termination fee.
If I did my math correct, you have 9 months left on your contract, which is more than 180 days, you would owe the full 200. I would say wait until 6 months, for it to drop down to 100 then cancel if you really want to leave.
i can't wait to cancel t-mobile. the service in my new area is terrible, even though its green on their map. i'll be doing so around november when it drops to $100 for my etf.
In addition T-mobile charges tax on ETF. In my case it was 200 + 40 just for ETF.
Sent from my T959 using XDA App
Suppose that I reached the threshold of $20 by the end November, when will admob begin processing the payment?
Will it be on Dec or January?
jsonmat said:
Suppose that I reached the threshold of $20 by the end November, when will admob begin processing the payment?
Will it be on Dec or January?
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Hi, the payment from Admob is done one moth later, so your earnings of November will be paid at the end of December (between 21 and 30). this threshold is for payments via paypal, for other payment modes, it is 100$