Phone shutdown when battery below 50% and watching youtube - Moto G4 Plus Questions & Answers

The title says it all.
Whenever the battery goes below 50%, and I'm playing a video on youtube. The phone will shut down all of a sudden. Randomly.
Using RR rom v7.1
Vegito kernel
Also the phone had been recently repaired. The screen had been cracked. So they had to change the display.

RaydenX77 said:
The title says it all.
Whenever the battery goes below 50%, and I'm playing a video on youtube. The phone will shut down all of a sudden. Randomly.
Using RR rom v7.1
Vegito kernel
Also the phone had been recently repaired. The screen had been cracked. So they had to change the display.
Click to expand...
Click to collapse
There are similar threads like this one https://forum.xda-developers.com/moto-g4-plus/help/random-shutdown-t3706612 with possible solutions for you on the last pages. Check this out

strongst said:
There are similar threads like this one https://forum.xda-developers.com/moto-g4-plus/help/random-shutdown-t3706612 with possible solutions for you on the last pages. Check this out
Click to expand...
Click to collapse
I had checked that out. It's not the same problem. The aforementioned post had a totally different problem where the phone shut down because of vibrations.
But in my case, vibrations and all are okay. The phone shuts down below 50% that too only when i'm using youtube.

RaydenX77 said:
I had checked that out. It's not the same problem. The aforementioned post had a totally different problem where the phone shut down because of vibrations.
But in my case, vibrations and all are okay. The phone shuts down below 50% that too only when i'm using youtube.
Click to expand...
Click to collapse
Nobody on the linked thread post about vibration
The phone shuts down cause of Youtube playback like you mentioned.
Nevertheless, good luck!

Related

Lights up for no reason

My phone lights up for no reason.. I always have it in Android but never in Winmo, and its not build,rom or radio related. Anyone an idea why this is happening?
HectiQ said:
My phone lights up for no reason.. I always have it in Android but never in Winmo, and its not build,rom or radio related. Anyone an idea why this is happening?
Click to expand...
Click to collapse
What lights up? screen? notification light? hardkeys?
Well let's see:
-Never in Winmo: that's mean your hardware works
-It's not build (Android build), rom(WM rom), or radio related. if you said so, there is nothing else to take the fall for.
Conclusion: ghost.
yes a ghost, now let's get real enough fooled around.
My backlight jumps on every now and then, in android, I'm currently using the disire HD rom, but I noticed it on other roms too, that my screen lights up for no reason at all. I woke up a few times when my phone led up, don't know what is causing it.. when charging it does it, I don't know if it does it when it's in my pants, I hope not, but I'm not sure, that could cause battery drain.
HectiQ said:
yes a ghost, now let's get real enough fooled around.
My backlight jumps on every now and then, in android, I'm currently using the disire HD rom, but I noticed it on other roms too, that my screen lights up for no reason at all. I woke up a few times when my phone led up, don't know what is causing it.. when charging it does it, I don't know if it does it when it's in my pants, I hope not, but I'm not sure, that could cause battery drain.
Click to expand...
Click to collapse
+1 on this one.. I have the same issue, and I don't think it's because of battery drain, because I've had it light up both when the battery is outside the notification-range (even 70%+) and when the phone is charging.
I have thought that it might be related to wifi falling out and temporarily connecting to mobile and back, but I have yet to see evidence of this.
Hopefully someone else have this "problem" (more an annoyance really ) and that we can get some more data on when or why it's happening.
It is not because of wifi because I disable it at night
Have you think of any apps that you installed can trigger that?
Setcpu maybe? Otherwise I have no idea
Sent from my Desire HD using XDA App
Liblights
Search through this thread. The answer should be on the first pages, don't remember. Sorry
And you could also try using another kernel like hastarin. He always includes this file.
Cheers

[Q] Burned LED flash light?

I've looked around to see if there was a post about this and didn't see it. This is my problem, I was using my phone yesterday as a flashlight for like about 5 minutes when my light just started to dim little by little until it turned off. So, did I just burned my led flash? If so, is there a way to fix or do I just call it in to insurance? Thanks.
Not sure..leds generally flicker before the burn out. They are also rated to handle long cycles....so five minutes should be easy. Bt the circuitry could be burned out. Sounds like this might be a warranty issue.
I did it all from my Nookie...
This same thing just happened to me last night. What happened in your situation?
You arent supposed to leave the app on for over a minute or so. it can burn it out, and/or mess up your whole phone. it can overheat your phone. i would see if there are any other problems with it, and get it returned.
stratax said:
You arent supposed to leave the app on for over a minute or so. it can burn it out, and/or mess up your whole phone. it can overheat your phone. i would see if there are any other problems with it, and get it returned.
Click to expand...
Click to collapse
Wait hold on just one min... so the flashlight app is not safe to use? i think that not right... you're telling me i can't record a Five min video with the LED light on?
level 3 brightness(flashlight app) is what the Recording Cam use
Zephyr757 said:
This same thing just happened to me last night. What happened in your situation?
Click to expand...
Click to collapse
Nothing, I just called it in for warranty. Will be receiving it in just a few days!!!
stratax said:
You arent supposed to leave the app on for over a minute or so. it can burn it out, and/or mess up your whole phone. it can overheat your phone. i would see if there are any other problems with it, and get it returned.
Click to expand...
Click to collapse
Hmmmm.. I don't think this is right. With my myTouch slide, I have successfully had it on for slightly over 15 mins with no damage what so ever. Maybe this one was defective. Otherwise, even on stock rom, the flashlight app wouldn't be there. But I don't know. Maybe like I said, it was defective. Thanks anyways.
Just came from the Zinx CM7 thread where he is warning the torch mode can burn out your LEDs.
dragon4000 said:
I've looked around to see if there was a post about this and didn't see it. This is my problem, I was using my phone yesterday as a flashlight for like about 5 minutes when my light just started to dim little by little until it turned off. So, did I just burned my led flash? If so, is there a way to fix or do I just call it in to insurance? Thanks.
Click to expand...
Click to collapse
i am also facing the same problem. When i try to take a picture, the flash light only works for the first 2 or 3 pictures for the rest it wont flash until i leave it to lie for some time before it comes back and when i try using the torch it turns on bright then as some seconds go by it begins to dim and when i try to use brightlight feature it just flashes and goes offf
Can anyone help me out????
mickeyasamoah said:
i am also facing the same problem. When i try to take a picture, the flash light only works for the first 2 or 3 pictures for the rest it wont flash until i leave it to lie for some time before it comes back and when i try using the torch it turns on bright then as some seconds go by it begins to dim and when i try to use brightlight feature it just flashes and goes offf
Can anyone help me out????
Click to expand...
Click to collapse
Yes your flash is slowing and painfully dying out.
Sent from my HTC One S using Tapatalk 2
dragon4000 said:
I've looked around to see if there was a post about this and didn't see it. This is my problem, I was using my phone yesterday as a flashlight for like about 5 minutes when my light just started to dim little by little until it turned off. So, did I just burned my led flash? If so, is there a way to fix or do I just call it in to insurance? Thanks.
Click to expand...
Click to collapse
I had this problem on my Google Nexus 5X (on stock rom) and I changed it, to bunch of different ROMs and the flash worked on everyone, currently I've got it on some *android 12 AOSP without gapps something like that, maybe you could try to (unlock the bootloader) and then (flash TWRP *custom recovery*) and then go into TWRP and wipe your operating system then flash your choosen custom ROM then see if it works. Also I see that you have gotten one from warranty, that's great! I hope this helps other people, and you also get some new features with those custom ROMs! Or just update your outdated device upto 4 or more version ahead of when it got discontinued, * I'm sending from my LG G8 currently, that I got to try to mod, but cant figure out how to unlock the bootloader, but that's fine its my main device rn, I have a Google pixel 6 pro for that and the Google Nexus 5X )))

[Q] ] Nexus 4 restrarting several times in a day

Now it started to annoy me. I have francos kernel and Pa. Also installed the touch screen mod.
My nexus is restrarting sometimes not responding many times in a day. Restarting happens after installing an app, while playing a game, while browsing... I cant tell an exact thing. And sometimes after locking the screen it doesnt respond and reboots with holding lock button after a few seconds. Installed antivirus and nothing found. Havent tried factory reset.
Also i broke my front screen 3 months ago sent to lg and they send me my phone with new screen.
If you look your screen carefully under light you can see small circles. Mine is now different. Any ideas?
Are you undervolting too much? Increase it by +25 - +50 and see how it goes.
Sent from my Nexus 4 using Tapatalk 2
I don't think LG repairing the screen has to do with the restarts. Maybe you should get a log cat and post it on PA's bug site. I did that and the devs reply pretty quickly. Use Catlog from the app store have it recording and when a crash happens boot up your phone and save the logcat and upload it to PA.
Trying +25 voltage
Peirs said:
Trying +25 voltage
Click to expand...
Click to collapse
Did you even have it undervolted to begin with??
I noticed you said that you have the touch screen mod, I'm assuming that you are referring to the older Synaptics driver, E015. I had a random reboot the one time I tried it (unless that was because I was simultaneously doing UV testing). If changing your voltages doesn't fix it, try reverting to the current driver. You can do this by removing the script that you are using to install it after every reboot.
+25 volt and uninstalling the mod didnt help. Restarted again while playing with drum app.
Installing log cat
Peirs said:
Now it started to annoy me. I have francos kernel and Pa. Also installed the touch screen mod.
My nexus is restrarting sometimes not responding many times in a day. Restarting happens after installing an app, while playing a game, while browsing... I cant tell an exact thing. And sometimes after locking the screen it doesnt respond and reboots with holding lock button after a few seconds. Installed antivirus and nothing found. Havent tried factory reset.
Also i broke my front screen 3 months ago sent to lg and they send me my phone with new screen.
If you look your screen carefully under light you can see small circles. Mine is now different. Any ideas?
Click to expand...
Click to collapse
Try going back to stock ROM and kernel with no apps/mods and see if the problem persists, if it does you might need an RMA, if not its a software issue
Sent from my Nexus 4

moto g4 plus is automatically shutting down

hi,
sir/mam
I am using moto g4 plus and I am facing a problem my phone is shutting down automatically while normal using and after powering on my phone my battery goes to 10%...I am using official 7.0
plz help to fix this problem.thanks
Hi there,
I will move your thread in the correct forum dedicated to Moto G4 Plus for more relevant answers.
Good luck
amitbhatt1 said:
hi,
sir/mam
I am using moto g4 plus and I am facing a problem my phone is shutting down automatically while normal using and after powering on my phone my battery goes to 10%...I am using official 7.0
plz help to fix this problem.thanks
Click to expand...
Click to collapse
It's a known problem for some users that the battery maybe goes to death. You can check if the battery will be calibrated with any app.
amitbhatt1 said:
hi,
sir/mam
I am using moto g4 plus and I am facing a problem my phone is shutting down automatically while normal using and after powering on my phone my battery goes to 10%...I am using official 7.0
plz help to fix this problem.thanks
Click to expand...
Click to collapse
First off 7.0 is not official yet. Secondly I had a similar issue on MM. Had to get it sent in for repair of the battery.
amitbhatt1 said:
hi,
sir/mam
I am using moto g4 plus and I am facing a problem my phone is shutting down automatically while normal using and after powering on my phone my battery goes to 10%...I am using official 7.0
plz help to fix this problem.thanks
Click to expand...
Click to collapse
Same as above. My son's phone had the same problem and would randomly drop in battery %and frequently shut off. RMA'ed and got it back within a week repaired (us).
That's because of the app . Uninstall apps or rest phone you may see the difference.Its because of app not compatible with OS it may cause this type of problems.
---------- Post added at 06:27 PM ---------- Previous post was at 06:24 PM ----------
That's because of the apps you've installed like clean master , locks etc 3rd party apps to which you may grant full permission after installing. Uninstall apps or reset phone you may see the difference.Its because of app not compatible with OS it may cause this type of problems.
harishreddy29 said:
That's because of the app . Uninstall apps or rest phone you may see the difference.Its because of app not compatible with OS it may cause this type of problems.
---------- Post added at 06:27 PM ---------- Previous post was at 06:24 PM ----------
That's because of the apps you've installed like clean master , locks etc 3rd party apps to which you may grant full permission after installing. Uninstall apps or reset phone you may see the difference.Its because of app not compatible with OS it may cause this type of problems.
Click to expand...
Click to collapse
App not compatible with OS?! Are you aware of what you are posting? That's not a problem of an app.
strongst said:
App not compatible with OS?! Are you aware of what you are posting? That's not a problem of an app.
Click to expand...
Click to collapse
Teah that's the very problem even i have experienced the very same problem once my phone automatically shutsdown then the Moto people told me tonenter phone into safe mode and check again that's because od 3rd party apps like ram cleaners etc.
If the app is in the app store it is certified to run without damaging your phone. If you installed an APK manually you run the risk of issues. Best bet is to do a factory reset and see if it solves the issue. If it doesn't like me I sent it in for free repair of the battery and havent had issues since.
even i too got same problem on my moto g4 plus device device is getting switch off automatically when an incoming call appears
Hi
Even I am Facing the same problem my mobile is shutting down while playing vedios , am not getting what is the problem , pls can u people help me to resolve the issue
I am facing this issue while playing songs or during incoming calls. I checked muktie custom roms and issue is happening on all of them.
I disabled greenify, disabled all kernel tweaks but issue still persists
My girlfriend's G4 Plus has the same problem. And we sent it back to Amazon. Apparently the qualified workshop changed the battery and sent it back. Problem still persists. Did someone find a solution? Highly annoying!
MrManson666 said:
My girlfriend's G4 Plus has the same problem. And we sent it back to Amazon. Apparently the qualified workshop changed the battery and sent it back. Problem still persists. Did someone find a solution? Highly annoying!
Click to expand...
Click to collapse
This issue is not happening on my device with Invicta Oreo rom
Did u face this problem
Fir3lordZuk0 said:
This issue is not happening on my device with Invicta Oreo rom
Click to expand...
Click to collapse
DID U FACE THis PROBLEM ???
if YES THEN IS IT COMPLETELY SOLVED NOW
ANKUSHSAJWAN said:
DID U FACE THis PROBLEM ???
if YES THEN IS IT COMPLETELY SOLVED NOW
Click to expand...
Click to collapse
I sold the phone
----Fix is at the end----
It's been happening to me. My moto G4 plus would shut down when I had the brightness on max, recorded video, played loud audio, had incoming calls, etc.
I investigated a lot and everything pointed towards the battery. But the battery charged fine and lasted fine, and with the charger connected it would not happen. Tried recalibrating it but it didn't work. Then I downloaded an app which would show me the battery voltage in realtime. So I did some more tests. I tried doing power intensive things (flashlight, video, etc) and checking the voltage. When I was doing something power-hungry the voltage would drop to 3.2-3.1 volts, and then slowly rise up, which indicated the battery could not deliver too much current rapidly.
So I tought of two possibilities, the battery could be faulty, or the contacts were loose/dirty. And I did the easy/cheap fix to see if it worked, I just disconnected and reconnected the battery connector, and it worked like a charm, no more shutting down out of nowhere, even at 10% battery and with power intentive tasks.
TL;DR: If it happens to you, remove the battery connector and reattach it again. It worked for me. If it doesn't, replace the battery.
aruna21ah said:
Hi
Even I am Facing the same problem my mobile is shutting down while playing vedios , am not getting what is the problem , pls can u people help me to resolve the issue
Click to expand...
Click to collapse
I am having the same problem.
The phone shutdown when sound is played in case of incoming call or playing music or playing video
Can somebody help !!!
Prabhat00 said:
I am having the same problem.
The phone shutdown when sound is played in case of incoming call or playing music or playing video
Can somebody help !!!
Click to expand...
Click to collapse
The only solution to this problem is to remove the battery connector and then press the power button for 10 seconds and then connect the battery connector.
Problem solved !
aruna21ah said:
Hi
Even I am Facing the same problem my mobile is shutting down while playing vedios , am not getting what is the problem , pls can u people help me to resolve the issue
Click to expand...
Click to collapse
avardan4u said:
The only solution to this problem is to remove the battery connector and then press the power button for 10 seconds and then connect the battery connector.
Problem solved !
Click to expand...
Click to collapse
It's will be quite tough to open phone manually? Did you have done it own yours own?

anyone else experiencing random shutdown issue

Hi there,
I have been experiencing random shutdown on my one plus 5. It happened twice in 15 mins when I was listening to Spotify on my headphones.
Not sure if it's to do with the latest update or not .
Just wondering if anyone experienced this. I have also post on the 1+ community , hoping it's just some software glitch. Overall, it's an impressive phone. Oneplus should sort out there glitches before shipping the product out tho.
Yeah software glitch maybe try resetting your phone ..haven't had random reboots on mine so every device is not having it...if you can ..then replace yours otherwise enjoy it... there's always custom Roms...btw have u updated all software updates yet
Sent from my ONEPLUS A5000 using Tapatalk
wuj15 said:
Hi there,
I have been experiencing random shutdown on my one plus 5. It happened twice in 15 mins when I was listening to Spotify on my headphones.
Not sure if it's to do with the latest update or not .
Just wondering if anyone experienced this. I have also post on the 1+ community , hoping it's just some software glitch. Overall, it's an impressive phone. Oneplus should sort out there glitches before shipping the product out tho.
Click to expand...
Click to collapse
Probably a malfunctioning app, try a safe boot to see if it happens again or data factory reset.
wuj15 said:
Hi there,
I have been experiencing random shutdown on my one plus 5. It happened twice in 15 mins when I was listening to Spotify on my headphones.
Not sure if it's to do with the latest update or not .
Just wondering if anyone experienced this. I have also post on the 1+ community , hoping it's just some software glitch. Overall, it's an impressive phone. Oneplus should sort out there glitches before shipping the product out tho.
Click to expand...
Click to collapse
Do you have the latest update?
Nope all good here.
Happened today to my phone. Weird. Didn't happen again. I guess is a software bug or an app not working well.
Update
It only happened when I was using Spotify when my headphones plugged in.
All good here as well. Hmm. Spotify? That's strange. Have you tried other apps? Like black player?
Sent from my OnePlus 5 using XDA Labs
Hello, it happened to me this night, I was surprised when I woke up that my phone was on the pin-code screen. I didn't shut down my phone just put the plane mode. (4.5.5)
Happens to mine. Maybe 4-5 times since I got it. On 4.5.5.
Like, I will not use my phone, pull it out if my pocket and it'll be black, non responsive. I'm not completely sure if it's shut off already, or just non responsive, and need force shutdown.
Not much more to add than this :b
I have not experienced any random shutting down.
Any fix to that? I've had that happened to mine 7 times already since I got mine on June 26th. I've had the issue yesterday while sending a sticker on Facebook Messenger to a contact, and a couple of minutes before whilst playing Pokemon Go ... this is really borring. The last two times it happened, there was an update waiting to be installed (well, on the german servers at least, since I didn't have the update here in Belgium but once I used a proxy, I could download and install it), not this time tho.
I love the phone but my GF just told me to switch as if she has a problem or if I have a problem and can't use the phone, this would be really bad. I would prefere not to change, so if you guys have a solution, I'm all ears
---------- Post added at 10:15 AM ---------- Previous post was at 10:14 AM ----------
Any fix to that? I've had that happened to mine 7 times already since I got mine on June 26th. I've had the issue yesterday while sending a sticker on Facebook Messenger to a contact, and a couple of minutes before whilst playing Pokemon Go ... this is really borring. The last two times it happened, there was an update waiting to be installed (well, on the german servers at least, since I didn't have the update here in Belgium but once I used a proxy, I could download and install it), not this time tho.
I love the phone but my GF just told me to switch as if she has a problem or if I have a problem and can't use the phone, this would be really bad. I would prefere not to change, so if you guys have a solution, I'm all ears
ive heard somewhere that the power button easily gets pressed when in pocket causing shutdowns or restart
bug hunt
wuj15 said:
Hi there,
I have been experiencing random shutdown on my one plus 5. It happened twice in 15 mins when I was listening to Spotify on my headphones.
Not sure if it's to do with the latest update or not .
Just wondering if anyone experienced this. I have also post on the 1+ community , hoping it's just some software glitch. Overall, it's an impressive phone. Oneplus should sort out there glitches before shipping the product out tho.
Click to expand...
Click to collapse
Hello
We are come from ONEPLUS to check and resolve your issue.
Please capture the log for us:
1. Input *#800# from dialing interface, enter "oneplus logkit", delete history log
2. Click "save log"
3. Reproduce the issue and take a screenshot to record the time, then stay for a few minutes (better above ten minutes)
4. Click “save log” again to stop it, then send us the whole oem_log folder (file manager-storage) along with the screenshots
my email is : [email protected]
Thanks
Biou_Pilgrim said:
Hello, it happened to me this night, I was surprised when I woke up that my phone was on the pin-code screen. I didn't shut down my phone just put the plane mode. (4.5.5)
Click to expand...
Click to collapse
That also happened to me more than twice. Not only in the night. Most time if the phone will be charged. I use only the dash charger. I didn't put it in plane mode. Strange problem. I have no idea why this happens. In this situation the alarm clock or anything else isn't working.
dickdickerson said:
That also happened to me more than twice. Not only in the night. Most time if the phone will be charged. I use only the dash charger. I didn't put it in plane mode. Strange problem. I have no idea why this happens. In this situation the alarm clock or anything else isn't working.
Click to expand...
Click to collapse
Are you on Xposed? It is a known issue, phone reboots when fully charged and connected.
Sent from my OnePlus 5 using XDA Labs
elbuenzurdo said:
Are you on Xposed? It is a known issue, phone reboots when fully charged and connected.
Click to expand...
Click to collapse
Yes. Thanks for the hint.
Edit:
It should be fixed with Xposed 88.2 https://github.com/rovo89/XposedBridge/issues/203
dickdickerson said:
Yes. Thanks for the hint.
Edit:
It should be fixed with Xposed 88.2 https://github.com/rovo89/XposedBridge/issues/203
Click to expand...
Click to collapse
Sent from my OnePlus 5 using XDA Labs
Sometimes my phone switches off whilst uploading a big file to drive
I don't understand why it's happening even in their 5 series. The 3 series has this stupid problem as well. Really frustrating. One Plus needs to get a grip and get rid of this glitch ASAP if they wish to remain in the game.

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