Essential phone possible water damage, not turning on, what to do? - Essential Phone Questions & Answers

My essential phone was in my pocket when my jeans got drenched in rain. After taking out the phone, it wouldn’t turn on /off. Only the green notification light keeps blinking. Not able to call to the number, or turn the screen on.
How can I force shutdown (not restart) the phone? Also, does this mean my phone is dead? Is there anything I can do to recover it?

chiraggs said:
My essential phone was in my pocket when my jeans got drenched in rain. After taking out the phone, it wouldn’t turn on /off. Only the green notification light keeps blinking. Not able to call to the number, or turn the screen on.
How can I force shutdown (not restart) the phone? Also, does this mean my phone is dead? Is there anything I can do to recover it?
Click to expand...
Click to collapse
Your phone is probably toast

chiraggs said:
How can I force shutdown (not restart) the phone? Also, does this mean my phone is dead? Is there anything I can do to recover it?
Click to expand...
Click to collapse
I know how to do a forced restart, but not sure about forced shutdown... If you have hopes of reveving your phone (although I'd be skeptical, TBH), probably the best option for getting the moisture out is to stick your phone in a bag or container with rice at least overnight - rice is very hygroscopic, and should do the work.

its dead unless you open it up and resurrect it by swapping internal components. mine suffered the same fate! good luck my friend.

kt-Froggy said:
I know how to do a forced restart, but not sure about forced shutdown... If you have hopes of reveving your phone (although I'd be skeptical, TBH), probably the best option for getting the moisture out is to stick your phone in a bag or container with rice at least overnight - rice is very hygroscopic, and should do the work.
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Click to collapse
True, I brought a phone back from the dead that way but it has to be in the bag of rice for 24 hours

Related

HTC Touch help, cant turn on phone

hey guys i need a little help, everything was working fine and then i turned the phone off and then turned the phone back on. All it did was go to the screen smart mobility and then shuts back down. Any clues ?? i just cant turn it on anymore.
i have the same problem
I turn on with a new rom my elfin and now does not turn un
Make sure your battery is fully charged. Try turning it on plugged in. Try using a different battery if you have one - If you don't have another battery and the one you have is old, it may need replacing. Turning on and then shutting off sounds like battery problems to me
I have another HTC Touch with a very similar problem. I think mine is due to minor water damage though (water balloon hit my pocket, unlucky huh?). It's been dead for about 4 months. It "MIGHT" turn on after a few weeks leaving it alone, then reach Smart Mobility screen and then turn off... permanently for a few weeks.
When I normally try to turn it on, I can hear a distinctive high-pitched noise coming out of the back, it'll stay like that until I rip the battery out.
Every few weeks I hope to get it booted long enough to maybe flash a new ROM, or IPL/SPL. I don't know what to do with it. Maybe some boot file or the hard drive corrupted due to the water damage. No light, no response from other batteries, no light via USB cable, just a slight high pitched noise. To this day, it is still dead.

|WET G1

My friend took his G1 in the hot tub......
Dried it up then turned it on. Once it turned on a hazard triangle came up with a phone image then shut off. The phone is totally dry now but will not power on in any way?
Any ideas??
bonesy said:
My friend took his G1 in the hot tub......
Dried it up then turned it on. Once it turned on a hazard triangle came up with a phone image then shut off. The phone is totally dry now but will not power on in any way?
Any ideas??
Click to expand...
Click to collapse
buy a new one...that one is done for..
Lol thanks! No hope for it at all then?
put in bowl of rice for 2 days with batt out and no back cover if their is any residual water left in it ,it will dry it out...good luck
bonesy said:
My friend took his G1 in the hot tub......
Dried it up then turned it on. Once it turned on a hazard triangle came up with a phone image then shut off. The phone is totally dry now but will not power on in any way?
Any ideas??
Click to expand...
Click to collapse
Try the procedure I discuss here.
Also, the triangle screen is recovery screen. Press Alt+L to see the text. If you can boot it up into the recovery it's probably not completely fried.
i did something similar but i think your problem is that you turned it on... maybe should just wait a few more days because mine took over a week to dry out fully.
and that screen you see might not necessarily mean its done.
I had a ton of errors and problems when i turned mine on too early. Keyboard would spew random numbers and letters and phone would turn off.
check the thread in my sig and you might find something useful
My G1 fall into the water too, I try to quickly pick it up.
After trying to dry it for like 1 hour I turned it on and was working but the backlight of the screen didn't turn on.
At that time couldn’t find replacement LCD when I try to Google it so after I disassemble it I save the pieces for the future.
My question is if the backlight can be fixed or do I have to replace the whole LCD?
Regards,
so you need to let it completely dry out first then when you can get it to power up you need to boot an update to the phone and hopefully itll work...hope this helps just try a standard rc33 update
Gave up on trying to fix it took it to where i bought it, There is a bit on the battery and on the phone when water damaged turns red. HTC wont fix it had to claim on the insurance lol
chupalo said:
My G1 fall into the water too, I try to quickly pick it up.
After trying to dry it for like 1 hour I turned it on and was working but the backlight of the screen didn't turn on.
At that time couldn’t find replacement LCD when I try to Google it so after I disassemble it I save the pieces for the future.
My question is if the backlight can be fixed or do I have to replace the whole LCD?
Regards,
Click to expand...
Click to collapse
I fixed this issue for a customer today. I took the phone apart down to the LCD. Completely remove LCD from the phone. Take off the grey tape covering the back to reveal the backlight plug and etc. Unplug the backlight. get a tooth bruch and some alcohol and scrub the hell out of this whole area. Let it sit for 10-15 minutes to dry. reassemle the phone and if she works. Worked for me today so it may work for you.

[Q] Phone not turning on

Hello, so one morning I woke up and my phone wouldn't turn on. I believe it was due to water damage but am not sure (I was not in my most clear head to say the least...). So the screen would not turn on, but the green indicator light would flash. Now in not my most brightest of moments, I plugged it into my charger. When I later checked, I felt that the back was warm, so I unplugged it. The phone would still not turn on so I put It in rice. I then ordered a repair kit to open the back to open and apply rice (it came very late), and once this was done it still did not turn. Now the water damage indicator in the sim slot changed color, but I am not actually sure how to proceed. Can I do anything to salvage this phone or should I just get a new one? Thanks for any help
Anyone got anything

Beeping issues, won't turn on.

I've have had the phone for 2 years and it had been working fine until last summer, where I had accidentally left it in my trunks pocket when I went out swimming, It had to be underwater for like 10 minutes or so before I realized it, thankfully, we were on holiday in Turkey at the time so I could leave the phone (without a lid or battery) on the balcony for days to dry. And eventually, it worked! But that came with a few issues.
1. The phone would shut off randomly.
2. Had to charge the phone to power it on.
3. The camera had a few dark spots where water got in.
4. When the phone was powered off it would constantly start beeping, the same beep you hear when I power it on.
5. Speakers are weak.
Nowadays, I am pretty sure all the water is out of the phone, and I am only having these issues now.
1. The camera had dark spots.
2. Speakers are weak.
But yesterday, things were getting weird, when I closed the phone (close the phone, not power it off), and I try to open it again, it would not open and would randomly make a beep sound, then the buttons on the bottom would light up, the only thing I can do to make it normal was removing the battery, when I did that I tried putting the battery back in, and it is back to making those beeping sounds I mentioned on point 4. So I tried charging the phone to power it on, and it still didn't do anything! I found the only way to power the phone on was charging it without the battery then waiting like an hour for the 'charging' sign to come up allowing me to power the phone and insert the battery back in. But it still won't open when the phone is closed (again, closed, not powered off).
What should I do?
Water got in. Deep. And the fact that it was not disassembled and let to dry made it worse. Water could have still been inside. And the fact that you still used it didn't help either. Time for a new device.
西村大一 said:
Water got in. Deep. And the fact that it was not disassembled and let to dry made it worse. Water could have still been inside. And the fact that you still used it didn't help either. Time for a new device.
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Click to collapse
The thing is, everything works, It's just the hard procedure of powering it on. But yeah, I might as well leave it on forever with certain apps until its time is up. FPBP to you sir.
You could certainly replace the speakers and camera, but I for one have no idea what the heck is happening with the weird sleep issue (yes, closing the phone=putting your pc into sleep or hibernate). I say it could be a power button failure, but if you could order a new frame off of ebay and replace it, see if the issue is still here. And that's not a beep, that's a tune you hear when the phone powers on. Or the vibration? Please clarify.

Moisture detected / auto power on override?

So I am at the beach for the week and started getting the moisture detected nag at night. I cant find any way so far to over ride this. Yesterday I was able to charge the phone by plugging the charger in and turning the phone off. I wake up this morning and have gotten the error again. Now I am down to 10% and the phone keeps turning itself back on everytime I turn it off while charging. I have tried leaving it plugged in and plugging it in while off. I have turned dev options on and off along with changing it to MTP mode and using the PC. I have tried a normal charger and a dumb charger.
So someone at LG seems to think they know better than I do. How do I turn this feature off? I know there has got to be a way to make your phone stay off? What if the thing dies now, the hotel catches on fire, and we all burn alive because my phone is dead and cant cant call for help? (actually I dont know that the phone would help to much then kind of like the kids that tried to text 911 during the Va Tech school shooting instead of fighting back or running away) There should be an extremely high liability in not allowing someone to charge their phone.
No I have not taken the phone in the water. Besides it is supposed to be ip68. I was going to try and pick up the buy one get one V30 deal. At this point after the gps fiasco with my old G5 and now this I want no parts of another LG. I dont even want a smart phone but a dumb phone. In fact I want a retarded phone that all you have to do is hit 10 numbers to make a simple phone call.
Kogashuko said:
So I am at the beach for the week and started getting the moisture detected nag at night. I cant find any way so far to over ride this. Yesterday I was able to charge the phone by plugging the charger in and turning the phone off. I wake up this morning and have gotten the error again. Now I am down to 10% and the phone keeps turning itself back on everytime I turn it off while charging. I have tried leaving it plugged in and plugging it in while off. I have turned dev options on and off along with changing it to MTP mode and using the PC. I have tried a normal charger and a dumb charger.
So someone at LG seems to think they know better than I do. How do I turn this feature off? I know there has got to be a way to make your phone stay off? What if the thing dies now, the hotel catches on fire, and we all burn alive because my phone is dead and cant cant call for help? (actually I dont know that the phone would help to much then kind of like the kids that tried to text 911 during the Va Tech school shooting instead of fighting back or running away) There should be an extremely high liability in not allowing someone to charge their phone.
No I have not taken the phone in the water. Besides it is supposed to be ip68. I was going to try and pick up the buy one get one V30 deal. At this point after the gps fiasco with my old G5 and now this I want no parts of another LG. I dont even want a smart phone but a dumb phone. In fact I want a retarded phone that all you have to do is hit 10 numbers to make a simple phone call.
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Click to collapse
Hello , yesterday i had my first "fake positive" moisture detection. In my case i used pendrive made of metal which was cold to touch. When i warmed it to room temperature it worked just fine. Maybe your cable connector is too cold?
adamsek said:
Hello , yesterday i had my first "fake positive" moisture detection. In my case i used pendrive made of metal which was cold to touch. When i warmed it to room temperature it worked just fine. Maybe your cable connector is too cold?
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Click to collapse
Thanks. I have tried multiples. Yes it is probably a little more humid here but it shouldnt be enough to trigger the sensor. Afterall last summer I rolled with the thing in my pocket and was sweating all over it. Also, the night I got it I spent one of the nights in one of the courts in richmond looking for someone at a running pace and in ripstop 50/50 nylon without throwing the error. I am thinking my phone might be not quite right. I wish there was an override.
So I found out what it does when it dies finally. It charges to 5% then cuts back on and dies again. I am all about technology but only when it works.
-update.
Went out to swim and before I left I took the rubber case off and jammed the whole phone into one of the vents on the PTAC and cranked it up to 11. I got back and now at least it is showing it is charging and not cutting back on while doing so. Once I get it to 100% we will repeat the process. It is very moist here but I dont see having everyone with a LG or Samsung phone not being able to use them. Yes I am staying in a resort in a first world country not in a shack in off the coast of Lebanon or something.
Try this. exact same thing happened to me.
My LG G6 all of a sudden stopped charging, it said moisture detected and USB port, charging blocked. And then my phone died. I asked my phone provider what to do, they said to call LG. LG said it's because I haven't updated the phone, but my phone was dead. So if your phone has enough battery power to do an update, do it right away. What I did was took it to the store where I bought my phone, charged it wirelessly enough so I can do an update. And that's it , my phone worked fine after. Hope this works for you
You can try this
*#546368#*930# ----> SVC Menu ---> Moisture Detect Setting ---> Disable
Replace 930 with your G6 model number. Mine was 873 and I turned it off. I'll have to test it later to see if I still get the message. Alternatively, what other thing worked for me was switching around the usb type c end that goes in the phone to the smooth side facing up. The connected side always sets off the message
There appears to be a continuity sensor at the rear of the port. If you look to the left and right of the wafer connector in the back of the jack, you'll see two little contacts. My guess is that these create a circuit when damp or covered with any type of slightly conductive dust to trigger a cutoff on the charge port. I had this issue starting at 2am last night (hadn't been outside since 7pm that evening, phone in pocket) throughout today. I tried just cleaning out the port with a microfiber cloth, that didn't seem to do it. So ultimately I ended up shutting the phone off, getting a cotton swab damp with 90% isopropyl alcohol, swabbing the connector until the entire thing was damp, and blowing it out with air duster. Then I used a flat toothpick to clean off any remaining debris and dust inside the ports. No error since, been about 30 minutes. May not solve for you, but this isn't necessarily just water related, definitely seems to be triggered by dust and debris covering the contacts at the rear of the jack.
Edit at 2230 EST: Going on 6 hours now with no further issues.
nmyron said:
There appears to be a continuity sensor at the rear of the port. If you look to the left and right of the wafer connector in the back of the jack, you'll see two little contacts. My guess is that these create a circuit when damp or covered with any type of slightly conductive dust to trigger a cutoff on the charge port. I had this issue starting at 2am last night (hadn't been outside since 7pm that evening, phone in pocket) throughout today. I tried just cleaning out the port with a microfiber cloth, that didn't seem to do it. So ultimately I ended up shutting the phone off, getting a cotton swab damp with 90% isopropyl alcohol, swabbing the connector until the entire thing was damp, and blowing it out with air duster. Then I used a flat toothpick to clean off any remaining debris and dust inside the ports. No error since, been about 30 minutes. May not solve for you, but this isn't necessarily just water related, definitely seems to be triggered by dust and debris covering the contacts at the rear of the jack.
Edit at 2230 EST: Going on 6 hours now with no further issues.
Click to expand...
Click to collapse
How did you get it inside, I'm thinking I did a poor job cleaning the port but a needle barely fits.
Here's my post:
"The message appeared randomly while charging one night. It was nowhere near water for several months and I work in an office.
What I've tried:
- Drying with a hairdryer (not even a temporary fix)
- Force stopping LG system and LG server processes. I even disabled them with package disabler!
- Disabled the moisture sensor in secret menu. Warning still shows up! Even if I try to turn of the phone and charge it.
- Cleaned the USB C socket with a hairpin and cloth
- Cleaned under running water, swapped with alcohol and dried again (getting desperate)
It does however charge if I plug unplug it in like 5 times. Really annoying!
It does this regardless of charging cable, I tried with 5 cables at home and work.
I read somewhere that the pins were causing a short, but the pins are inside the cable right?
What else can I try?"
povertyd said:
You can try this
*#546368#*930# ----> SVC Menu ---> Moisture Detect Setting ---> Disable
Replace 930 with your G6 model number. Mine was 873 and I turned it off. I'll have to test it later to see if I still get the message. Alternatively, what other thing worked for me was switching around the usb type c end that goes in the phone to the smooth side facing up. The connected side always sets off the message
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Click to collapse
Funny, I just tried this and still get the error. You'd think disabling it would remove the damn notification/it from working....
After all the **** I did, I found my problem and solution.
It was because of my charging cable that had bent pins, yet oddly enough the moisture detected error persisted with other cables.
Thru away that cable, then reset the phone cache and soft reboot (volume down + power)
Hope this helps.
Used trimmed down tooth pick and nail vanish remover - gently cleaned and my wife hair dryer on low ...and Voila" back in business ! Thanks for basic idea !
povertyd said:
You can try this
*#546368#*930# ----> SVC Menu ---> Moisture Detect Setting ---> Disable
Replace 930 with your G6 model number. Mine was 873 and I turned it off. I'll have to test it later to see if I still get the message. Alternatively, what other thing worked for me was switching around the usb type c end that goes in the phone to the smooth side facing up. The connected side always sets off the message
Click to expand...
Click to collapse
This Doesn't work on Sprint/Boost Phones. I have tried all the 'hidden menu' codes I can find but none lead to the SVC menu..
- LG ls-993 ZVF

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