Hey guys I was just messing around with my phone and I was trying to make sure it was unlocked before sending it in on trade-in. Well I seen there was a code you could dial that would get rid of branding as well which was ##brand##, well after I did that I for some reason cannot make/recieve phone calls or SMS/MMS messages. I have data via LTE and it shows my network as cricket but when I look at my phone info it doesn't show my phone number. What do I need to do to fix this? I tried restarting/reinserting the SIM card but none of that worked.
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Hey S4ers,
So I recently gave my friend my S4 (i337) restored to NB1. She does not have an active data plan, but I figured since I'm giving her the phone, it wouldn't matter too much.
She used to have an unlocked T-Mobile Phone working on AT&T, just running it on the EDGE network.
Anyway long story short, she cannot receive MMS anymore after using this phone. The phone has signal, but does not display E, 2G, 3G, 4G, or LTE. Just the signal bars. So I ordered an unlock code and received it, thinking that if I unlock the SIM that she could get this functionality. I tried the #0111*CODE# method in the dialer and receive an incorrect MMI message. Are there any other methods to unlocking the phone with the code that I have? No root would be ideal, because she has everything all set up on it, but I am open to any suggestions, really. I was wondering if I am going down the correct path in enabling MMS, by unlocking the phone like her old one used to be, or if AT&T needs to be contacted.
FYI, when we set up the phone, we called AT&T to register the new SIM, and provided the IMEI number, is it possible that they turned off any functionality because it was a smart phone without a data plan?
Any help would be appreciated, thanks!
treyvaporizer said:
Hey S4ers,
So I recently gave my friend my S4 (i337) restored to NB1. She does not have an active data plan, but I figured since I'm giving her the phone, it wouldn't matter too much.
She used to have an unlocked T-Mobile Phone working on AT&T, just running it on the EDGE network.
Anyway long story short, she cannot receive MMS anymore after using this phone. The phone has signal, but does not display E, 2G, 3G, 4G, or LTE. Just the signal bars. So I ordered an unlock code and received it, thinking that if I unlock the SIM that she could get this functionality. I tried the #0111*CODE# method in the dialer and receive an incorrect MMI message. Are there any other methods to unlocking the phone with the code that I have? No root would be ideal, because she has everything all set up on it, but I am open to any suggestions, really. I was wondering if I am going down the correct path in enabling MMS, by unlocking the phone like her old one used to be, or if AT&T needs to be contacted.
FYI, when we set up the phone, we called AT&T to register the new SIM, and provided the IMEI number, is it possible that they turned off any functionality because it was a smart phone without a data plan?
Any help would be appreciated, thanks!
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What carrier SIM is being used in it? Also check your APN settings.
She is on AT&T and the APN is good. We had to get a new micro sim
I tried to make an outgoing call this morning, only to get a notice that my outgoing calls have been restricted and that my 2g phone will no longer work. It re-directs me to their call center, where my only options seem to be either order a replacement phone or activate the replacement phone.
Here's the catch. I'm using an iPhone 6 with a 2-year old SIM card that has worked flawlessly the whole time (actually, it still works fine, it's Straight Talk's system blocking my outgoing calls). When I question them on this, they blame my phone and say I need to order a new SIM, and the tech was unable to answer my question regarding the ability to call 911 (I can't even check voicemail, but I don't want to test 911).
I can still receive calls and my cellular data works just fine (posting this on LTE), but my outbound calls are being re-directed.
Has anyone run into this issue? Has anyone found a way to get rid of the block? I can't get anywhere with their "support". I should not have to buy a new SIM card for something that shouldn't affect my service.
Straight Talk should just send you a new sim without charging for the sim.
They sent me a replacement sim when I misplaced my phone without any problems. I found the phone and didn't need the sim. They didn't charge me for the sim.
The problem is likely on their end with the provisioning of the sim.
Did they try to send you a new sim ?
I finally was able to get around scripted CS and talk to somebody knowledgeable. They're sending me a new SIM.
Apparently, I got caught by the net because I used this SIM in an old flip phone several months ago.
My biggest concern with the whole thing is the ability to call 911, and why they don't have an escape route so that you can still place calls without ordering or activating a replacement phone. My first few contacts left me with a replacement phone as my only option.
Notice to all providers. In the future, please make these notifications so that they don't block outgoing calls. Play a notice, give a number to call, then allow the call through.
Luckily, I have FaceTime Audio to continue making calls in the meantime (new SIM arrives Tuesday).
hello this is my first post
i unlock the moto e4 verizon with unlock code and it was unlocked but the phone cant make calls anyone else have this problem with the moto e4 verizon
What network u trying to use ? GSM services will only work for data and text .calls just end
Why don't you flash the stock images from the unlocked variant?
Be default, Verizon lock prepay phones from making call.
Although that's interesting because call works for me using Mint Sim. Try factory resetting as well.
Had the same problem, and then noticed that there was no APN listed. After manually entering the APN info from my other T-Mobile phone, I was able to make and receive calls without any trouble. Only thing was that the network drops to 3G during the call--not sure what to do about that.
maybe worth a shot
change preferred network from 4g to 3g, make a call, and change preferred network back to 4g. It's been working for me in cricket that way. same thing in post #8 of this thread
harkay1 said:
change preferred network from 4g to 3g, make a call, and change preferred network back to 4g. It's been working for me in cricket that way. same thing in post #8 of this thread
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is it a one time thing or do you have to keep doing it?
How did u get the unlock code from Verizon prepay?
Sent from my Moto E (4) using Tapatalk
guest_2011 said:
is it a one time thing or do you have to keep doing it?
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one time thing for me, has worked after reboots
picsles said:
How did u get the unlock code from Verizon prepay?
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got the code from ebay
The Verizon E4 Plus works fine for me after unlocked. Tested with both AT&T and Tmobile with no issues. I purchased yesterday at Target for $99 and requested $2 unlock code yesterday. Got code this morning and it works great.
For some reason the device automatically drops to 3G when making or receiving calls. However voice quality is good if not HD.
Overall this is a pretty strong device for under $100...shame is you cant unlock bootloader.
Here's a video showing receiving call and dropping to 3G.
After putting my Cricket sim card in, entering unlock code, and setting up the phone, I followed the "trick" so phone calls would stop dropping to 3G and stay on 4G LTE but it would not work. I tried the following:
1. Change to 3G, made a call, change to LTE, made a call and it still dropped/showed 3G
2. Change to 3G, made a call, and restarted phone. Change to LTE, made a call and it showed 3G still
3. Change to 3G, made a call, and restarted phone. Change to LTE, restarted phone, made a call and it showed 3G still.
The Cricket APN is set correctly as I see 4G LTE when not in a phone call. I am able to make/receive calls, sms, mms (for mms had to use Textra over the default Message+ app).
Any other ideas I can try to get phone calls to be on LTE?
zero2duo said:
After putting my Cricket sim card in, entering unlock code, and setting up the phone, I followed the "trick" so phone calls would stop dropping to 3G and stay on 4G LTE but it would not work. I tried the following:
1. Change to 3G, made a call, change to LTE, made a call and it still dropped/showed 3G
2. Change to 3G, made a call, and restarted phone. Change to LTE, made a call and it showed 3G still
3. Change to 3G, made a call, and restarted phone. Change to LTE, restarted phone, made a call and it showed 3G still.
The Cricket APN is set correctly as I see 4G LTE when not in a phone call. I am able to make/receive calls, sms, mms (for mms had to use Textra over the default Message+ app).
Any other ideas I can try to get phone calls to be on LTE?
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mine also drops to 3G. nothing can be done about it.
guest_2011 said:
mine also drops to 3G. nothing can be done about it.
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Hmm...someone on Slickdeals replied to me saying for Cricket, to get "HD-Voice", you need compatible Cricket phones, which the Moto E4 Plus clearly isn't --> https://www.cricketwireless.com/support/apps-and-services/hd-voice/customer/compatible-phones.html
Not a big deal about having phone calls drop to 3G. I was just curious because people and the wiki mention to do that "phone 3G/LTE" workaround.
I can't add any APN. On the Settings, I get a message "Access Point Name settings are not available for this user". There is no way for me to add any APN. Mobile Data works on my T-Mobile SIM.
Edit: Never mind. My bad. I was juggling two of these phones and only one of them had a SIM card. The one with the SIM card allowed me to add an APN.
But I wonder now how this is going to work when I travel abroad and have to use a SIM that would roam across multiple networks. I'd have to add each one manually? Without knowing which networks are available?
Phone(verizon e4plus ) took an ota while on att sim (was sleeping didn't notice til now ) now I only get busy signal tone when I call out I still have not and text messages just can't call out again without that dial tone happening
After a restart or boot up I cannot receive calls and cannot send or receive text until I make a call. After making a call I can send and receive text and receive calls. Everything else works fine before the call. I have had this issue with 2 different sim cards, Page Plus and now Total wireless, both on Verizon network and this is a Verizon phone, with Nougat v 7.0, no root. I have a Verizon sim card and put in and the phone connected to the network like it should. Here is the kicker, I have 2 of these phones and both are doing the same thing with Page Plus and now Total wireless sims, not connecting to the network until a call is made from the phone.
Things I have tried :
reset network
reset phone to original state
safe mode to see if an app was causing the issue
cleared phone cache
changes network mode to LTE/CDMA
Access point is: TRACFONE.VZWENTP
Total Wireless wants to change sim card. It's possible, but I doubt 2 different sim cards from 2 different companies are at fault.
Verizon never heard of this, at least at a corporate store and tech won't talk to me.
Samsung wants me to send the phones in but at my expense.
I am out of ideas and can find nothing on the internet about this issue. I believe that it is a setting in the phone since the Verizon sim card connected like it should. If this has been addressed please point me in that direction. Thank you for your time.
I'm on at&t sim and everything has been working great. I have always been able to talk & surf since day one. starting today, when i make every call i get the notification, DATA SERVICE IS BLOCKED. Once i hang up, data works great again. I didn't change anything on my phone, called at&t and they don't have a clue. My wife has exact same service on different phone and she can still talk and surf. Any ideas?
Try putting your sim into your wife's phone and enter the call testing menu *#*#4636#*#* then phone info. Make sure VOLTE is activated. Then do the same on ur phone. If that doesn't fix it, try resetting ur APN to default in the 3 dot menu.