Hi everyone.
I have a major problem trying to use Google Voice on my LG Nexus 4 phone.
I have my Google Voice number for over 2 years and it has worked fine on other phones, also it currently works on my laptop using the web browser - I receive and make (dial out) phone calls from the browser.
But on my phone - I can't dial out!
Any of you had the same problem and knows what the solution is?
I am searching online for a solution but can't find an answer.
It doesn't even seem that anyone else have the exact same problem that I have...
Here are some details:
I am on T-Mobile. Regular plan - post paid (not pre-paid), on a contract. I have even activated international dialing, as I call some people overseas once or twice a month. I have unlimited minutes (in the US), texts and internet (although after 2GB it gets slower).
My GV account seems to work OK - with Hangouts - in the browser on my laptop (Acer PC).
I can make phone calls and receive them - in both cases Hangouts handles the calls. I see now that if I receive a phone call it directs to Google Hangouts - but it works there just fine. It seems that Google have integrated Voice and Hangouts.
May be that's causing a problem in my phone...keep reading, please.
By the way - when I am in Google Voice's menu - and try to dial a number from there - I have 2 options:
1. dial a number using "Googe Talk" - nothing happens - it can't dial out that way. (You have to go to Hangouts and dial from there)
2. dial a number using xxx-xxx-xxxx (your phone number shows here - that's my T-Mobile number attached to this GV account) - when I choose that option and dial a number - this happens - GV dials my phone first, my phone starts ringing and I have to answer it - I answer it, then it connects to the number which I dialed on the laptop. That works.
When I go to the settings of GV in the browser - first menu that says "Phone settings" - there currently I have checked both options for "Forward calls to": 1. Google Chat & 2. Mobile number (My T-Mobile number). If I uncheck "Google Chat" as a forwarding option - when someone dials my GV number it will only dial my phone, and it won't dial my GV account on my laptop (Hangouts). I have tried either leaving both checked, or just dial my T-Mobile number - but both ways Google Voice does not work properly on my phone.
Now - lastly - on my phone (Nexus 4) - I receive phone calls when someone dials my GV number.
But I can't dial out (make phone calls)!
I have tried everything from reinstalling Google Voice (the app), clearing cash and data, restarting the phone, Sign Out and Sign In again.
I have tried changing the calling option: "Always dial with Google Voice", "Ask Every Time You make a phone call", etc. neither works - it never dials... What happens is - it changes the screen for a second and tries to dial, but then goes black, then goes back to the GV app. It can't dial!
Any idia why this is happening?
Some other thoughts:
I also have Google Hangouts on my phone - can this cause a problem? Do I need to do a certain setting in the Hangouts app?
I have had this GVaccount attached to a different number once also. Then I unattached it from itand attached it to my current T-Mobile number. I went through confirming it - I received a phone call and input a PIN which was provided (in the browser), afterwards I got the message - "You have successfully added your number".... Can that have caused a problem?
Please, help me!
I need to be able to use GV on my Nexus 4. Mostly I need it for when posting adds on CraigsList - I want to give away my google number and be able to receive a call and make calls with that google number. Also I need it for giving away to strangers and such... But I need to be able to dial out, return missed calls, etc.
Any help will be appreciated. Thanks in advance!
Try using the native dialer on the phone while the option "Use Google Voice to make all calls" is checked in the Voice app. Make sure you've started the Voice app and it's running in the background. Also, in the Voice settings you see on a computer, try only forwarding calls to your phone, and nowhere else, and see if that makes any difference.
Johmama said:
Try using the native dialer on the phone while the option "Use Google Voice to make all calls" is checked in the Voice app. Make sure you've started the Voice app and it's running in the background. Also, in the Voice settings you see on a computer, try only forwarding calls to your phone, and nowhere else, and see if that makes any difference.
Click to expand...
Click to collapse
I tried all that you said before, and I tried it just now again - a couple of times I reset the phone too, uninstalled the GV app, and reinstalled.
Still doesn't Dial Out!
Other things to point Out - I am also using Go Launcher. I tried going to the regular launcher and dial from there. Still doesn't dial out....
Also - I have chosen in the settings to Sync Everything!, and background data is enabled.
The only one thing I haven't done is to switch the Voice Mail Service. I skipped that setting when prompted.
I want to be able to use my own Voice Mail provided by T-Mobile when someone calls my T-Mo number,
and if someone calles me on my GV number and I miss the call - then that should go to the GV Voice Mail, which I can check by dialing the GV number from my cell or by going to the Google Voice web page in the browser. I want the 2 Voice Mails to be separate!
Can this Voice Mail setting be a reason to cause problems for me when I Dial Out?
Any suggestions, please, HELP!
nexuspeer said:
I tried all that you said before, and I tried it just now again - a couple of times I reset the phone too, uninstalled the GV app, and reinstalled.
Still doesn't Dial Out!
Other things to point Out - I am also using Go Launcher. I tried going to the regular launcher and dial from there. Still doesn't dial out....
Also - I have chosen in the settings to Sync Everything!, and background data is enabled.
The only one thing I haven't done is to switch the Voice Mail Service. I skipped that setting when prompted.
I want to be able to use my own Voice Mail provided by T-Mobile when someone calls my T-Mo number,
and if someone calles me on my GV number and I miss the call - then that should go to the GV Voice Mail, which I can check by dialing the GV number from my cell or by going to the Google Voice web page in the browser. I want the 2 Voice Mails to be separate!
Can this Voice Mail setting be a reason to cause problems for me when I Dial Out?
Any suggestions, please, HELP!
Click to expand...
Click to collapse
Hm. Are you rooted? Have a custom ROM? If so, which ROM?
I ask because I know I was having troubles similar to yours when I used MIUI. I could receive calls via Google Voice, but it would use my actual number, instead of my Google Voice number, to dial out. It would work, but Voice could not intercept the call before my real number dialed out. I never messed with it too much, as I flashed back to PA after a few days. All that shows is maybe some ROMs have troubles letting the Voice app integrate with the native dialer. If you have the time, try flashing a new ROM and testing it. It won't be a fix, but it might help prove that theory.
Johmama said:
Hm. Are you rooted? Have a custom ROM? If so, which ROM?
I ask because I know I was having troubles similar to yours when I used MIUI. I could receive calls via Google Voice, but it would use my actual number, instead of my Google Voice number, to dial out. It would work, but Voice could not intercept the call before my real number dialed out. I never messed with it too much, as I flashed back to PA after a few days. All that shows is maybe some ROMs have troubles letting the Voice app integrate with the native dialer. If you have the time, try flashing a new ROM and testing it. It won't be a fix, but it might help prove that theory.
Click to expand...
Click to collapse
I have NOT rooted my phone (and never had). It is a regular Unlocked Nexus 4 which I bought from the Google Play Store.
It is very frustrating that I can't make the Google Voice to work on it.
I also have the Advanced Task Killer installed on it. I checked it and GV shows as running. I have not killed it (I leave it unchecked).
It is not being killed by a task killer... Anyway the GV works when I revceive calls, but I can't dial out.... very weird.
It seems that no one knows what the problem is.
It seems like you could have some kind of troublesome loop going on by having your GV number tied to Hangouts and having it confirmed on two devices. Your statement about when dialing with Hangouts on the laptop, the laptop dials your phone and then the call goes thru to the number leads me to believe this. The problem with confirming to Hangouts on your laptop is that your laptop does not have it's own phone number to share with Hangouts like your phone would. Perhaps your laptop is set as default with GV to Hangouts and this is preventing you from making calls on your phone with GV. It should work. I just tried it. Have you tried removing your GV number from Hangouts on your laptop to see if it will allow it to function properly on your phone?
Sent from my Nexus 4 using Tapatalk 4
fernandezhjr said:
It seems like you could have some kind of troublesome loop going on by having your GV number tied to Hangouts and having it confirmed on two devices. Your statement about when dialing with Hangouts on the laptop, the laptop dials your phone and then the call goes thru to the number leads me to believe this. The problem with confirming to Hangouts on your laptop is that your laptop does not have it's own phone number to share with Hangouts like your phone would. Perhaps your laptop is set as default with GV to Hangouts and this is preventing you from making calls on your phone with GV. It should work. I just tried it. Have you tried removing your GV number from Hangouts on your laptop to see if it will allow it to function properly on your phone?
Sent from my Nexus 4 using Tapatalk 4
Click to expand...
Click to collapse
Hi again.
First - THANK YOU for all the responses.
My statement about dialing from my laptop was actually that when dialing from Hangouts - it dials out (without dialing my phone at all), but when I dial out from the google voice web site (this is different from Hangouts) - www.google.com/voice - when I dial out from this web site - then it dials my phone first, I have to answer it, and then it dials the number which I typed on the laptop... This is very strange. Try it and see what I mean. When I dial Out from the new Hangouts (which is tied to Google +) then it dials out directly - without dialing my cell phone first - then I just talk through the laptop microphone, just like when using skype, for example.
My understanding is that Google are going to replace Google Voice entirely with Hangouts. At the moment they are in "Transition" mode or something.... and that's what's causing these weird things. When Google close down Google Voice and move on to just offering Hangouts - then may be it should all get fixed.
I started digging deaper for questions online. Some people have similar problems and they all happened after introducing Hangouts.
Another thing - I have Hangouts on my phone, and I cannot erase it - cause it is the Nexus 4, and comes installed.
I saw some people have similar problem when Hangouts is installed on your cell phone.
Here is one suggestion from another user:
On Android (phone) you can try these steps:
Go to the account Settings in Hangouts
There should be a section that says "Phone number confirmed" and will show the confirmed #
Click that
It will say "Google will now confirm # is your mobile number with a one-time SMS....
Below that message, you can click "Edit" to edit your number and I believe you can delete it there.
Here is the link I got this from (and edited it a little bit): http://productforums.google.com/forum/#!topic/hangouts/VkjUHFWcbeM
I tried that - and guess what - there are listed actually 2 phone numbers in this Hangouts Setting: my personal phone number, and the GV number. And I cannot delete any of them! I tried edit, and it just asks me about adding a new number, but I can't delete an old one.
So I think this is causing the problem - Hangouts overtook my GV number, when it should only use my cell number - or the opposite - I am not sure. Anyway- it's using both numbers right now. So when I choose in the GV app to "Dial all numbers" with GV - nothing happens - cause I think Hangouts overtook these numbers.
Has any of you tried both Hangouts and GV installed on the same cell phone and have the GV number listed in the Hangouts menu?
Please, check and let me know.
Any suggestions?
Yes. I have both my AT&T cell number and GV number loaded into Hangouts and I have no issue dialing out with my GV number. It auto does that. When you confirm your cell number, it auto loads the GV number also.
Sent from my Nexus 4 using Tapatalk 4
fernandezhjr said:
Yes. I have both my AT&T cell number and GV number loaded into Hangouts and I have no issue dialing out with my GV number. It auto does that. When you confirm your cell number, it auto loads the GV number also.
Sent from my Nexus 4 using Tapatalk 4
Click to expand...
Click to collapse
And when you go to your Hangouts app - under settings/phone number confirmed - does it show you 2 phne numbers or 1 phone number and which one (your GV number/cell phone number) ???
In my case - Hangouts shows both my cell and my GV numbers - listed there as confirmed.
I tried erasing any of them, but I can't. At this moment Google has not made it possible to erase a number from this settings menu.
I think that is causing the problem for me.
What do you think?
I am so frustrated I can;t use Google Voice on my Nexus 4... I started using Viber.... as almost everyone I know already started using Viber...
It's a shame Google ruined Google Voice and it seems they are going to fully replace it with Hangouts in the upcoming months...
There are so many complaints by other users, I am reading...even the messaging doesn't work that well any more....
But, thanks, to anyone who is reading this post and trying to help me!
nexuspeer said:
And when you go to your Hangouts app - under settings/phone number confirmed - does it show you 2 phne numbers or 1 phone number and which one (your GV number/cell phone number) ???
In my case - Hangouts shows both my cell and my GV numbers - listed there as confirmed.
I tried erasing any of them, but I can't. At this moment Google has not made it possible to erase a number from this settings menu.
I think that is causing the problem for me.
What do you think?
I am so frustrated I can;t use Google Voice on my Nexus 4... I started using Viber.... as almost everyone I know already started using Viber...
It's a shame Google ruined Google Voice and it seems they are going to fully replace it with Hangouts in the upcoming months...
There are so many complaints by other users, I am reading...even the messaging doesn't work that well any more....
But, thanks, to anyone who is reading this post and trying to help me!
Click to expand...
Click to collapse
That is what I was stating. Under settings in Hangouts, both numbers are listed. When I confirmed my cell number in Hangouts, it detected I have a Google Voice number and automatically added the number with my cell number. Despite this, I am able to dial out with my Google Voice number.
Sent from my Nexus 4 using Tapatalk 4
GV with MIUI
Johmama said:
Hm. Are you rooted? Have a custom ROM? If so, which ROM?
I ask because I know I was having troubles similar to yours when I used MIUI. I could receive calls via Google Voice, but it would use my actual number, instead of my Google Voice number, to dial out. It would work, but Voice could not intercept the call before my real number dialed out. I never messed with it too much, as I flashed back to PA after a few days. All that shows is maybe some ROMs have troubles letting the Voice app integrate with the native dialer. If you have the time, try flashing a new ROM and testing it. It won't be a fix, but it might help prove that theory.
Click to expand...
Click to collapse
Hi,
I have the same issue described above. I am using MIUI rom and GV is not working. I am able to receive calls, but not able to make calls. I use Mi4c phone with MIUI 6 rom. When i flash CM12.1, GV works flawlessly. Any solution will be helpful.
Raja
Something seems to be causing Google Voice to not function with my S5 from Verizon.
I restored my wife's phone to defaults, installed just the current GV app, and despite picking either 'use google voice for this call' or 'use google voice for all calls', the phone directly dials the number rather than google voice. behavior on every other android phone is that it pulls the GV alias number via data connection and dials that.
End result is her vzw phone # gets exposed to numbers she calls, instead of the caller seeing the desired google voice # on their caller id.
I tested earlier versions of GV app, tested my GV account, and tested all of her stuff with another new in box Galaxy S5. still no luck.
For the time being I moved her back to a Droid Maxx and GV works fine.
Does anyone else have this issue? Or a workaround?
theres a screen during installation config that you select "this phones number" make sure you are doing that correctly. the more current versions dont dial out on data, they dial out on a google number then connect the call. make sure you are downloading google voice from play store not trying to use some current version from when google used a single number to call out on.
What ROMs have you flashed on your SPH-L720 that work with FreedomPop LTE and 3G? If so, did you add or flash any new APNs? Everything about this phone is so confusing, I'm just going to start a thread here.
Using stock rooted rom on sph L720T. I have google hangouts installed and use my Google voice number for texting and calls. This gives me voicemail as well as the ability to send MMS messages. Although hangouts is set as the default messenger, the stock address book still goes to the default dialer which does not work. So I have to choose a number / person from within hangouts to either call or text. I think there is an Xposed module to fix this, but have not yet tried it.
I use titanium and greenify to freeze or hibernate a lot of batter sucking apps. The FP app is greenified as I do not use it for incoming calls - I use google voice / hangouts.
I got my PH-1 activated and just realizing there's no Voicemail app. When you get a voicemail notification, it dials into my voicemail. Is this because it's a near stock android, like the nexus and pixel? Is there anyway to get the Sprint Visual Voicemail app? I had it on my previous phone (Galaxy S4).
Thanks
EB
Euclid's Brother said:
I got my PH-1 activated and just realizing there's no Voicemail app. When you get a voicemail notification, it dials into my voicemail. Is this because it's a near stock android, like the nexus and pixel? Is there anyway to get the Sprint Visual Voicemail app? I had it on my previous phone (Galaxy S4).
Thanks
EB
Click to expand...
Click to collapse
Get a Google Voice number and forward your phone to that VM.
You can get a text with the content of your VM transcribed.
Euclid's Brother said:
I got my PH-1 activated and just realizing there's no Voicemail app. When you get a voicemail notification, it dials into my voicemail. Is this because it's a near stock android, like the nexus and pixel? Is there anyway to get the Sprint Visual Voicemail app? I had it on my previous phone (Galaxy S4).
Thanks
EB
Click to expand...
Click to collapse
Is this what you looking for?
https://www.apkmirror.com/apk/sprin...se/voicemail-t-9-0-0-26-android-apk-download/
Caltinpla said:
Is this what you looking for?
https://www.apkmirror.com/apk/sprin...se/voicemail-t-9-0-0-26-android-apk-download/
Click to expand...
Click to collapse
Thanks!
Well it installs, but it had an error provisioning, but then I received a text messages saying it was provisioned. But it doesn't receive the voicemails.
Did you get it to work? And yes, I'm on Sprint.
Sent from my [device_name] using XDA-Developers Legacy app
I always hated Springs VVM app/service. Google Voice is way better. You have 2 options there: 1) setup conditional call forwarding or 2) integrate your Spring number to Google Voice.
Follow these steps for conditional call forwarding -- https://community.sprint.com/t5/Google-Voice/Google-Voice-not-picking-up-28-does-not-work-here-s-the-fix/td-p/348100
Conditional call forwarding forwards unanswered calls to your Google Voice number, but doesn't ring -- instead goes to voicemail there. It's all seamless.
Integrating your Sprint number with Google Voice is nice, actually. The catch is you can't use Sprint's WiFi calling feature. You're not missing anything anyway and there are ways to use Google Voice over wifi too. When you integrate with Google Voice, you share the same number on both services. Make calls from your phone as normal, your computer, tablet, virtually anything with an internet connection. Same with texting. It's all synced, sort of... Texting via Voice is synced. Texting via SMS... well, Google Voice only keeps a record of received texts. Best part about Google Voice integration is it includes spam blocking for calls and texts. As in, fewer robo calls and fewer spoofed caller ID calls.
I disabled my Voice integration to try WiFi calling. I couldn't wait to go back. Without Voice, I got 2-3 robo calls per day. With Voice, I might get one a week. And I can handle my calls and texts at work from my PC if I have to, keeping my phone down and still looking productive.
You setup Google Voice integration within the Google Voice settings on a PC/web browser. You might have to chat/call Sprint support to remove Wifi calling from your account. If you tell them you're trying to setup Google Voice integration, good luck. 9/10 don't know it's a feature and the 1 that does barely knows what it does or how to set it up. If you get an error setting it up, it's 99% likely because wifi calling is enabled/on your account.
Warlord721 said:
Thanks!
Well it installs, but it had an error provisioning, but then I received a text messages saying it was provisioned. But it doesn't receive the voicemails.
Did you get it to work? And yes, I'm on Sprint.
Click to expand...
Click to collapse
Yeah, same here... haven't figured out how to make it work yet!
I can't believe this is not more active, or that there isn't threads for Sprint & voicemail specifically. Obviously I have Sprint & the native phone app voicemail does not work. I got an email from Google voice support telling me Sprint deactivated my Google voice intergration, & that if I want to enable it I need to call Sprint. I've been on phone several times last couple of days going back & forth with Sprint & Google to no avail. When I go into legacy voice settings from a PC the "let Sprint work with voice" (however it's worded) button is not there. So I will call Sprint again & see if that wifi calling is enabled & if so I will have them disable it & go from there.
It just really is mind boggling that in 2018 this is even an issue for anyone. Especially when service like Sprint actually has an add for "BYOD" (bring your own device). They should have small print stating "if you don't want to get voicemail notifications"
I'd settle for just that somehow, just to get notified that I have a voicemail. And then I can dial in over phone, enter a pin & do it that way. As I see it now, that's my option, to call into my voicemail every hour just to see if I have one.
aheeejd said:
I can't believe this is not more active, or that there isn't threads for Sprint & voicemail specifically. Obviously I have Sprint & the native phone app voicemail does not work. I got an email from Google voice support telling me Sprint deactivated my Google voice intergration, & that if I want to enable it I need to call Sprint. I've been on phone several times last couple of days going back & forth with Sprint & Google to no avail. When I go into legacy voice settings from a PC the "let Sprint work with voice" (however it's worded) button is not there. So I will call Sprint again & see if that wifi calling is enabled & if so I will have them disable it & go from there.
It just really is mind boggling that in 2018 this is even an issue for anyone. Especially when service like Sprint actually has an add for "BYOD" (bring your own device). They should have small print stating "if you don't want to get voicemail notifications"
I'd settle for just that somehow, just to get notified that I have a voicemail. And then I can dial in over phone, enter a pin & do it that way. As I see it now, that's my option, to call into my voicemail every hour just to see if I have one.
Click to expand...
Click to collapse
Google removed integration of Voice with the dialer.
To get integration with the dialer you need an old version of Voice.
You need Google Voice build number 0.4.7.10.
You can download it from one of the archives.
Remove the current version of Voice.
Also make sure you turn off auto-update in the Google Play Store or you will lose the integration as soon as Voice update.
It's been a known issue for years.
tech_head said:
Google removed integration of Voice with the dialer.
To get integration with the dialer you need an old version of Voice.
You need Google Voice build number 0.4.7.10.
You can download it from one of the archives.
Remove the current version of Voice.
Also make sure you turn off auto-update in the Google Play Store or you will lose the integration as soon as Voice update.
It's been a known issue for years.
Click to expand...
Click to collapse
I have Google Voice integration just fine with the most recent and previous versions of the app... Not sure why I'm so special.
Yeah I've been using it fine, then voice was kinda built into Hangouts & I would get them there. Because of that intergration in Hangouts I used that for my SMS & they always went through. I used Hangouts because when I'm at home I have literally no data, so I used wifi & just couldn't make calls. In the settings of Hangouts you could see settings for g voice. This still worked long after Hangouts did that auto prompt telling you Hangouts for SMS would no longer work & wanted you to install Google messages. But anyway I tried 4.7.1.0 & it gave me # to provision, I tried dialing it but I'm at home & the call just ended. So I'll have to retry next time I head out & get a data signal.
gk1984 said:
I have Google Voice integration just fine with the most recent and previous versions of the app... Not sure why I'm so special.
Click to expand...
Click to collapse
Let's be clear, there is integration and then there is integration with the dialer.
integration will allow you to get you VM via your GV account and number because your phone forwards to you GV number.
Dialer integration means you don't need to open the Voice app to check or see your VM.
The former works great. The latter is broken in more recent versions of the Voice app.
Warlord721 said:
Thanks!
Well it installs, but it had an error provisioning, but then I received a text messages saying it was provisioned. But it doesn't receive the voicemails.
Did you get it to work? And yes, I'm on Sprint.
Click to expand...
Click to collapse
This version works for me.
https://www.apkmirror.com/apk/sprin...al-voicemail-t-9-0-1-26-android-apk-download/
You can download app Sprint Voicemail in Google Play store now.