sm-t585 black screen - Samsung Galaxy Tab A series Questions & Answers

Hello, suddenly yesterday the screen of my tablet has gone black.
The tablet is on and working, because I can hear sounds when I press the keys but the screen is black.
Did anyone suffer the same problem?
I can try to repair it my self but I'd need to have some guess about what went bad
Thanks

Same problem fixed
Nemo1985 said:
Hello, suddenly yesterday the screen of my tablet has gone black.
The tablet is on and working, because I can hear sounds when I press the keys but the screen is black.
Did anyone suffer the same problem?
I can try to repair it my self but I'd need to have some guess about what went bad
Thanks
Click to expand...
Click to collapse
I had the exact same issue. Fixed it by simply removing the back and disconnecting the battery and screen ribbon cables and putting them back on.
There are plenty of youtube vids showing you how to replace the battery. just follow one of those but stop after disconnecting the cables.

It's actually what I did and I have been able to recover the tablet.
Thank you very much!

Related

Touchscreen problem.

I bought my TF300 at Amazon June and basically it works well until yesterday.
The sympton is like someone keep tapping the specific areas of touchscreen and never stop, actually i haven't put my finger on ,even i didn't hold the tablet, just put it on desktop.
I had to tried to hold the power button to restart the TF300 several times and finally it looks become normal.
But this morning, when i power it on, the problem occurred.
Anyone have idea this problem ?
Weird. Do you have a screen protector on? If you do, you might need to take it off. If you don't, try cleaning your screen with the cloth it came with, also do a cold reboot (this is done by turning off your tablet then turning it back on holding the volume down button until you see some text in the upper left of the screen, after that just leave the tablet do he's thing, meaning don't touch anything else until it boots up). If that doesn't fix the problem, you will need to try to do a factory reset. If that fails to fix the problem I suggest you contact ASUS support or if its still under amazon's warranty exchange for a new one.
jgaf said:
Weird. Do you have a screen protector on? If you do, you might need to take it off. If you don't, try cleaning your screen with the cloth it came with, also do a cold reboot (this is done by turning off your tablet then turning it back on holding the volume down button until you see some text in the upper left of the screen, after that just leave the tablet do he's thing, meaning don't touch anything else until it boots up). If that doesn't fix the problem, you will need to try to do a factory reset. If that fails to fix the problem I suggest you contact ASUS support or if its still under amazon's warranty exchange for a new one.
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Click to collapse
Thanks for your suggestion.
I found a member had the some problem. See thread: http://forum.xda-developers.com/showthread.php?t=1653178
I gotta to contact ASUS local first.
A friend of mine bought it in Amazon U.S for me and bring it to China, which makes me hard to exchange ( International post fee and custom tax).
I had that problem
abczhou said:
I bought my TF300 at Amazon June and basically it works well until yesterday.
The sympton is like someone keep tapping the specific areas of touchscreen and never stop, actually i haven't put my finger on ,even i didn't hold the tablet, just put it on desktop.
I had to tried to hold the power button to restart the TF300 several times and finally it looks become normal.
But this morning, when i power it on, the problem occurred.
Anyone have idea this problem ?
Click to expand...
Click to collapse
Mine wasn't picking when I pressed on the screen... I open the back and saw a ribbon cable was kinda loose and held with tape. So I pressed it in and put more tape on it and now its fine with the response from the screen.
http://forum.xda-developers.com/showthread.php?t=1764971
I think u have the same problem as i do.
I have just applied a capdase matt screen protector. I am currently testing out if the problem is here or.not.
Sent from my ASUS Transformer Pad TF300T using xda app-developers app
abczhou said:
I bought my TF300 at Amazon June and basically it works well until yesterday.
The sympton is like someone keep tapping the specific areas of touchscreen and never stop, actually i haven't put my finger on ,even i didn't hold the tablet, just put it on desktop.
I had to tried to hold the power button to restart the TF300 several times and finally it looks become normal.
But this morning, when i power it on, the problem occurred.
Anyone have idea this problem ?
Click to expand...
Click to collapse
I've noticed differences touch responsiveness between different roms. What are you using?
blakerw87 said:
I've noticed differences touch responsiveness between different roms. What are you using?
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Click to collapse
its a faulty digitizer - i have the same. you can check with phone tester and see if you moce the tab that the screen is seeing inputs (touches) that shouldnt be there.
(see my vid: http://forum.xda-developers.com/showpost.php?p=28416198&postcount=9 )
cheers
stock rom , US .30 ,i think.
It rooted.
since the day i posted the problem here,i used out the battery and recharged it to full,the issue didnt happen again.
what i can recall that before the problem happened,i had connectd it to my PC by USB cable,maybe it is another clue about cause.
Sent from my LG-P990 using xda app-developers app
yes,i am using the screen protector since the firstday I owned it, it works well until that day I met problem . I recalled I had connected the tablet to PC with USB cable once, in other thread ,same problem happened after it removed from dock, probably it is the clue for cause
Sent from my LG-P990 using xda app-developers app
Fix for touchscreen issues
Hey guys,
I thought I'd post my solution to the same problem. It is a hardware issue and I figured it was because of how thin the device is. Basically, I noticed it when I would be playing or if the device started to heat up. Since the battery and screen are so close together, I figured there wasn't enough space and that the heat from the battery was making the tablet think that there was a touch input when there was none.
My solution was to open up the tablet and take the battery out. Then I put slivers of foam (about 1/2" x 2") in between the battery and the screen. Since then I haven't had problems with the touchscreen.
I hope this helps you guys with this problem.

[Q] Screen keeps black

Hi Guys,
i got a problem with my good old HD2: I flashed the SonyArcHD ROM on my device, it worked for a few weeks, but then, i did nothing, the screen went black. First i was able to "turn it back on" when i pushed it a little bit against the board, that worked for a few more days, but thet the screen went black forever. The background light is working, it even boots up(it happened when i just used it like elsewhen), i got even a haptic feedback from the unlock handle on the lockscreen, what means that it works perfectly "behind the black wall", but it shows nothing on the screen. Not even the bootloader. But the funny thing is, i never dropped it again, or damaged it anyways. It just hapened from nothing!
So has anyone a idea what i coul do?
Thanks, Jukpulfer.
Sorry for my badass english...
IMO you should check LCD to motherboard connector, maybe it is loose or dirty because of moisture/dust/whatever.
If no improvement(aka solved), I'm afraid you LCD is dying!

S4 only one horizontal line

Yesterday, my screen turn off, or so i thought, there was a horizontal line on the top of the screen, and i saw it was the same color as the screen i was on. I immediately took off the battery and for a split second it worked before turning off. So i thought it was a low voltage problem, and let it charge overnight, and today it worked for 2 hours until it failed again. So.. if anyone knows how to repair this without replacing the entire screen, please let me know. i already checked if it was the conector, and it seems it isn't
If the screen itself is the problem then there is no way to fix it without replacing.
Pwnycorn said:
If the screen itself is the problem then there is no way to fix it without replacing.
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Click to collapse
the thing is that when i take out the battery, it works before turning of
Hi,
It appears to me that it's some kind of problem with the screen as well, it doesn't seem to be changing the leds of the previous screen until it is out of power to keep them turned on. Unfortunately I'd guess the only solution is replacing screen.
All the best,
~Lord
Sent from my Galaxy S7 Edge (SM-935F) using Tapatalk Beta
XxLordxX said:
Hi,
It appears to me that it's some kind of problem with the screen as well, it doesn't seem to be changing the leds of the previous screen until it is out of power to keep them turned on. Unfortunately I'd guess the only solution is replacing screen.
All the best,
~Lord
Sent from my Galaxy S7 Edge (SM-935F) using Tapatalk Beta
Click to expand...
Click to collapse
thanks for the response, im now looking for a replacement.
Salop283 said:
thanks for the response, im now looking for a replacement.
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Click to collapse
You might try changing the software, but it might be hard to do if the screen doesn't display anything in recovery or download mode.
Pwnycorn said:
You might try changing the software, but it might be hard to do if the screen doesn't display anything in recovery or download mode.
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Click to collapse
nope, it doesn't, i was hoping it was a software issue, but i noticed that it didn't display anything in recovery or download, so i opened the phone and checked if the display connector wasn't passed correctly or something, but to my surprise it was correctly connected, i went and disconnected and reconnected the pin, but it didn't helped at all

V20 Black Screen

Woke up this morning and started using my phone, noticed that the screen became unresponsive for a few seconds at a time and then I saw some gray horizontal lines.
Did a battery pull and restarted the phone, however, the screen is completely black and I can still hear the boot sound.
It requires a pin to start completely and I can feel the vibration when I touch the location of the back button (the only navigation key available on the pin screen).
Since this started happening I have tried restarting several times and I have seen the "LG splash screen" once, it freezes, the boot sound plays and the screen goes black once again.
The phone is unrooted and has never been modified any at all. It is the US996 variant.
Has anyone ever faced this issue? Could it be the display itself and maybe a replacement LCD will fix the issuse?
UPDATE
Got past the pin screen and think the phone has fully booted, fingerprint scanner works, I can touch the navigation keys and get feedback and I am still getting notifications.
However, the main screen is still blank and the second screen shows the time surrounded by static surrounded. I have attached a photo.
Sounds like a hardware issue.
mausam233 said:
Got past the pin screen and think the phone has fully booted, fingerprint scanner works, I can touch the navigation keys and get feedback and I am still getting notifications.
However, the main screen is still blank and the second screen shows the time surrounded by static surrounded. I have attached a photo.
Click to expand...
Click to collapse
Hi Have you fixed the issue?
Hi
it looks like a corrupt bootloader,
Was it rooted? try to press with the phone off volume + and plug in the usb to enter in download mode, if you enter download mode go back to factory
gilbertlucas46 said:
Hi Have you fixed the issue?
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Click to collapse
Had to send it in to LG to have it repaired
Oddly enough once it was returned the problem reoccured a few weeks later after using an aukey quick charge3.0 charger that I had. Which was when it happened the first time but I didn't make the connection until the second time around
I got rid of the phone though
No more LGs for me, I haven't had much luck with them
Throw that charger seems like or the cable or the charger itself gone bad ,one charger killed 2 of my phones not diferent brands

My screen just dies, please help!

Hello everyone. I just bought the OnePlus 8 Pro, set it up, used it a little and then opened the camera, and changed to selfie mode. Suddenly the screen turned green and turned off. Since then I cannot boot my phone and i see green flashes on my screen and nothing works. I can still hear the phone works (Lock screen noises and vibrations) but still can't see anything apart from green flashes every 5 seconds. I've tried to hard reset the phone a few times, but no luck, screen still flashes green.
Please tell me if there is something i can do to fix the issue, or the screen just died.
Why would you want to try and fix the issue? It sounds like a hardware failure and you should return your device. Sure it's a ****ty situation but these things happen.
patensas said:
Why would you want to try and fix the issue? It sounds like a hardware failure and you should return your device. Sure it's a ****ty situation but these things happen.
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Click to collapse
in my country its not that easy .... you need to send it few weeks to check the prob
and thats my only phone i use i cant send it and just bought it
maybe other opinion guys plz?
The only way to solve this is to RMA sadly. Definitely a hardware issue and needs to be replaced (if within the appropriate time) or repaired.
RMA. 100%
ok guys first of all i gave the phone to the company for check thx for your reply

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