proximity sensor issue.please help - Asus Zenfone Max Pro M2 Questions & Answers

Ansar:
I m using maxpro m2 4gb varient.Recently, my phone has been having a problem with the proximity sensor during calls. When I finish a call, or want to look at my screen, the screen does not turn on by itself so I need to put my finger at proximity sensor then screen to light up or else the screen still goes black. This is very annoying! When i turn off ADAPTIVE BRIGHTNESS feature in Display options my problem resolved.what is this problem?? Am i only facing??
I also tested my sensors it is working and also my display is not covered with tampered glass etc..

Related

Proximity sensor - doesn't seem to be working

I there any settings or something to adjust proximity sensor? I was trying to turn off screen covering sensor with thumb, but.. no effect.
Does it need any setting or my phone is faulty?
I noticed the same thing on my phone today.
The proximity sensor doesn't work if you've switched off the Automatically adjust backlight option in Settings>Sound & Display>Backlight. There doesn't seem to be any way around this as the proximity sensor doesn't have its own option.
Are you in a call? You need to be calling/receiving a call for it to work.
I agree, I think you need to be in a call for the proximity sensor to work properly.
For me it works fine. And i don´t hade automatic backlight on.
aldabal said:
For me it works fine. And i don´t hade automatic backlight on.
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That's interesting because I can toggle my proximity sensor (whilst in a call) by toggling the automatic backlight. That option must be linked to something else as well.
Screen goes black
I do have the same behavior, when I make a call the phone's screen goes black automatically so if I need to press any key have to press send to get my screen back, then use the keypad, nonsense, is anyone having the same issue ?
for me, the proximity sensor doesn't work at all. I have the automatic backlight setting and yet it still doesn't work. any idea why?
SP300
I just found the solution, I have got the screen protector on "The Original HTC SP300" and is causing the screen to go blank when you do a phone call, If a remove it a little bit from the top left corner and make a call works as spec.

Proximity and light sensors.

I've been having an issue with both the proximity sensor and the light sensor. If I press the phone against my face it'll start pressing numbers or disconnecting calls (screen won't turn off due to the sensor not working) and the light sensor doesn't affect the illumination levels on my screen and buttons; actually the only way to make my buttons light up is manually changing the brightness (both screen and buttons) but after locking the phone and waking it back up the buttons stay unlit.
Has anyone else had this problem? I'm not sure if I've been having it after flashing CM9 or after my phone got a bit wet. I took the phone apart to check if something was wrong with the sensors (obstruction, dirt, corrosion, etc) but couldn't find anything.
Also, I downloaded "Sensors List" from the Play Store and both sensors are not detected.
Any ideas?
Idea...
About button light... Is your display brightness set to Auto? If not, set it to auto and your buttons will be fine.
I just tried doing that and it didn't worked, not even completely removing the screw. I guess the sensors got damaged with water (if they can be damaged that way). Oh, and setting the brightness to Automatic doesn't do anything either.
Thanks a lot though.

Proximity sensor while on call?

My screen is staying on when I hold it to my cheek on a call. Is there a setting I'm not seeing to turn on the proximity sensor? Shouldn't the screen go black in that situation?
I would Suggest downloading a proximity screen off app and test if sensor is working fine...

P9 Lite - Proximity sensor issue

Hi,
I have some issues with proximity sensor on P9 Lite.
Whenever I receive a call, proximity sensor turns the screen off
but immediately turns it on again.
So during a call, proximity sensor turns the screen on and off all the time.
Could it be software or hardware issue? What do you think?
Is there a way to check proximity sensor to know for sure what is wrong?
So no one have this issue?
I am having this issue with Huawei P9 Lite. When I'm on a call, screen goes black but at some point it turns on again and I find myself pressing buttons or adding calls with my cheek. This is annoying. Screen should remain off during a call since I keep the phone close to my face.

light screen problem.

Hi,
My screen is always dark with light automatic or manual... And my screen stays black during/after a call.
I have to put the light manual with high level to have a readable screen.
Which sensor is in cause? Light sensor or proximity sensor?
Thanks.

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