Hi, I start this new thread as a new user and my first message because I'm really really worried about my samsung galaxy 10.1 tablet, It is a wi-fi only tab I bought through Amazon, and has just arrived to my country, Costa Rica, so, as any normal person, I opened the box, readed the manual and turned it on, and started checking everything in the tab, and when finished, (because I don't have wi-fi yet) I turned it off, and started to charge it with the factory charger (AC conector) it has been 5 hours since then... It has not turned on again, no matter if I press the On button 30 seconds, nor turning it on conected to a computer, or to the AC, or without anything, so I called support, and they said the same thing I was expecting, charge it and see what happens, and nothing happened, I'm really really worried about my tab, 600$+shipping is a BIG amount of money to have invested, the computer is brand new, as you will buy it from the second link availabe in amazon when you type samsung galaxy tab 10.1.
Can you help me?
Tab does not turn on..
What finally happen did it turn on...If not there is a why to reboot it by holding the vol. button and the Power.
Hope it went well, don't give up..
That is why I made this thread, I already tried the volume technique, with +, with -, with both, with + and shaking, with - and shaking, and all those with also touching the screen, an nothing!!
when you turned it off and plugged it in to charge, did you notice anything appear on the screen indicating that it was charging? Normally when turned off and plugged in a battery will appear on the screen. even if the screen turns off you can touch the power button to show the battery again.
If no battery ever appears, then it looks like you were not receiving a charge in the first place so the tab can simply be dead of juice.
Yes, the first time I turned it on I saw the battery, but when I turned it off, I never saw it again, even in this 10 hour period that has been charging on different outlets to see if the outlet is the problem.
Even I used a pencil tipe voltage tester, that tells if an outlet has voltage current, and the voltage could be felt around the tablet when charging.
But the screen does not turn on when pressing the button, nor touching the screen.
as a test, use just the usb plug and connect it to your computer. it shouldnt receive alot but see if that will initiate the screen turning on displaying the battery.
No, it does not turn on even when conecting it to the computer, it appears a message of no controlers found in the computer, but the divice does not turn on at all
Coliner said:
No, it does not turn on even when conecting it to the computer, it appears a message of no controlers found in the computer, but the divice does not turn on at all
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idk then man, it could be the wire or it could be the tab itself
Besides something wrong with the GTab, I guess it could still be a defective cable.
Yes, it could be a possibility, that the wire is bad, but also, I can mention that in the time it was on, and working, I exchanged a couple of photos for my wallpaper, photos that I took with my camera long ago, so, if conection means, the cable I think works ok.
this happened to me.. tab is finished, send it in for repair and you will receive a refurb....
Coliner said:
Yes, it could be a possibility, that the wire is bad, but also, I can mention that in the time it was on, and working, I exchanged a couple of photos for my wallpaper, photos that I took with my camera long ago, so, if conection means, the cable I think works ok.
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Did you press power and volume down at the same time for at least 31 seconds for samsung logo to come on?
Sent from my GT-P7510 using Tapatalk
I've tried with the volume key and the power key at the same time for almost a minute, without being conected to the charger, and being conected, also tried conecting it to the computer, and downloading the drivers that samsung offer in the support page, and samsung kies, but they don't recognice the device, when checking the hardware of my computer, I see inside the tab of "other devices" one called APX that I know that is my tab, and says no controller is assigned to it.
Mackie, yesterday (today) I chatted with a support agent of samsung until 2am, trying to see for a solution, but he couldn't find one, so, we ended up in making a request for service, to use the warranty for them to repair/give another machine to me, but, I don't want to do it, because, it would be enormously expensive for me (100$ for a Costarrican is very expensive) so, I'm trying to find a solution to the problem before I send the tab to the US with a friend that lives there, so I can use the warranty, but that courrier charges would be really expensive for me.
In summary, I'm trying and trying to look for a solution, testing your comments and suggestions, and also at the same time looking for myself for an answer.. before december 8, when I plan sending my tab if anything works.
Once, this happened with my nokia e71, but because it ran out of battery, and won't turn on again, but... cellphones are easy, you can change the battery, and actually, it worked, and when I had time to take him to repair, they checked him with the old battery, and it worked again... Tabs are horribly sealed tight and I would lose the warranty if I try to open it to change the battery, and it might even not solve the problem!
i don't know if this would help.
I had the same situation and i thought mine was dead.
I pressed the volume button as long as i can. Took about almost a minute.
Sorry if this doesn't help
people please read previous comments, Coliner has stated numerous times in different posts that he has tried the power+volume method and has had no luck so please stop suggesting it
Coliner, the only other thing short of paying the money for the exchange/repair is to attempt using a different cable. you stated before that you used both the usb partial charge and the actual A/C charge method and have received no results. The only thing I can suggest is to try a different cable, if anyone else you know has pretty much any of the galaxy tab (7", 7+, 8.9", 10.1", 10.1v) then you can attempt to charge it. Or hell, see if any store has any of them on display charging, explain your situation and ask to let you give it a shot and if it works buy the cable from them if possible.
Short of prying the thing open to play surgeon, these are your only options.
NyPlaya, today, I'm going to the capital (the only place you could find something similar) and look for stores with tablets, and also directly to a samsung store, ask for a charger, and to see what happens, and try again to turn it on at my house, I've let her charging for 2 days now, continuosly, lets hope it worked!
Coliner said:
NyPlaya, today, I'm going to the capital (the only place you could find something similar) and look for stores with tablets, and also directly to a samsung store, ask for a charger, and to see what happens, and try again to turn it on at my house, I've let her charging for 2 days now, continuosly, lets hope it worked!
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I re read your post and i think we missed a big clue. You said you can see APX device in control panel. Apx is nvidias debug mode and in this mode (usually reached via power and volume up) the screen is blank. it is waiting for nvflash command. Check this thread for more info http://forum.xda-developers.com/showthread.php?t=1324461
So wonder if volume up button might be stuck
Sent from my GT-P7510 using Tapatalk
Well, I tried the procedure, and got to step 17... How do I run that command, how, where? so I then uninstalled the controler, and now not even the APX error appears, and tablet is still dead!
Also I went looking for chargers in stores, and they did not have chargers! so I couldn't test it!
I was searching in other forums and found this other clue:
Taken from http://www.htcmania.com/showthread.php?t=274687 post #14:
"What you run "dead" after having it at night charging, is something that unfortunately is still quite common. It happened at the beginning and pulled by soft reset, ie power button volume button -. It has happened a few times and this has been solved. I think it is related to removing the charger. Unplugging from the wall and then the tablet does not usually fail, but if you disconnect first tablet, it "dies." I tried also to turn on the screen before unplugging and so has not failed me to unplug the tablet first. Clearly a bug, I do not know if Samsung or Honeycomb, but obviously it is a pretty annoying bug. regards"
I remember I did that same thing! because my tab was conected to the PC, and I discovered it was not charging, I conected her to the AC in the wall, and without taking the 30 pin conector out, and boom, never again it has turned on!
I continued searching and found another method, power button plus volume- 10 seconds, release and volume + for some seconds, then conect to PC, and the driver appeared again, in this case Nvidia USB boot recovery
I continued to try the method shown to me by animatechnia, and typed nvflash --bl bootloader.bin --go, it says then:
Microsoft Windows [Version 6.1.7601]
Copyright (c) 2009 Microsoft Corporation. All rights reserved.
C:\Windows\system32>cd C:\nvflash
C:\nvflash>nvflash --bl bootloader.bin --go
Nvflash started
rcm version 0X4
Command send failed (usb write failed)
C:\nvflash>
READ THIS, IT'S HAPPENED TO ME
Shortly after buying my tablet, before rooting, my tablet was charging and would NOT turn on. I read somewhere to do this:
Put your finger on the screen while holding the power button for as long as you must.
Don't let go til it comes on.
Edit: best of luck if that doesn't work. Things like this suck.
First time I tried with the finger, I forgot to disconect it, so, my pc started making sounds of conected device, disconected device, just like an USB stick, then I took the cable off, and tried for more than a minute both finger and power, and nothing happened
After using the Q, I typically just turn off the television or switch to another HDMI input. I have noticed that if I let it sit for a while, like a day or more, it loses connection to my wireless and also my television no longer sees it as a valid input source so I cannot switch to it. The only way I have been able to get it working again is to reboot the Q. Anyone else having this indefnite sleep problem? In some cases the lights on the Q turns off and in some cases the lights are still there but same outcome with no response.
Do you have one of the routers that Google has stated specifically have issues? I had a Netgear router that was on the list. I replaced it with a new Asus AC router and haven't lost connection in over a week. The Asus router is the best one I have ever owned.
btmec said:
Do you have one of the routers that Google has stated specifically have issues? I had a Netgear router that was on the list. I replaced it with a new Asus AC router and haven't lost connection in over a week. The Asus router is the best one I have ever owned.
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I do lose wireless connection to it from my phone/tablet, however it is the fact that it is unable to register itself as a valid video device to the television is what is more concerning.When I toggle through my television's input sources, it doesn't show up anymore until I power cycle the device. I try to leave it on constantly, maybe no one else has been doing that? I'm using all the supplied cables that came with it including the hdmi, so I don't believe it to be faulty cabling or anything. Maybe I just have a faulty device if no one else is having the same issue.
nocturnaltek said:
I do lose wireless connection to it from my phone/tablet, however it is the fact that it is unable to register itself as a valid video device to the television is what is more concerning.When I toggle through my television's input sources, it doesn't show up anymore until I power cycle the device. I try to leave it on constantly, maybe no one else has been doing that? I'm using all the supplied cables that came with it including the hdmi, so I don't believe it to be faulty cabling or anything. Maybe I just have a faulty device if no one else is having the same issue.
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Today I had the same exact issue. There was no HMDI output at all. I tried plug out and in the HDMI cable and power it down and up and still nothing. At the end I had to do a factory reset wait for some minutes and now it is working again. I also leave mine plugged all the time and I just change to another source to watch or play some games. After the factory reset I noticed that the device lights turn off when it goes idle before they didn't, they used to be on all the time. I wonder what is going on and there isn't a lot of documentation about this gadget.
Chambras said:
Today I had the same exact issue. There was no HMDI output at all. I tried plug out and in the HDMI cable and power it down and up and still nothing. At the end I had to do a factory reset wait for some minutes and now it is working again. I also leave mine plugged all the time and I just change to another source to watch or play some games. After the factory reset I noticed that the device lights turn off when it goes idle before they didn't, they used to be on all the time. I wonder what is going on and there isn't a lot of documentation about this gadget.
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Click to collapse
I guess it is the price we pay for early users. I was just checking if this behavior was suppose to be "normal". It is weird though that you had to do a factory reset to get it to work again. For me, I just unplug the power and plug it back in and it works again. But it is a bit of a nuisance to have to power off and power on before each use after it has gone into its "idle" mode. I have yet to find a way to turn it on via its app or BT or any other comms. I'm just glad it's not only me
nocturnaltek said:
I guess it is the price we pay for early users. I was just checking if this behavior was suppose to be "normal". It is weird though that you had to do a factory reset to get it to work again. For me, I just unplug the power and plug it back in and it works again. But it is a bit of a nuisance to have to power off and power on before each use after it has gone into its "idle" mode. I have yet to find a way to turn it on via its app or BT or any other comms. I'm just glad it's not only me
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I'm in according with your thesys
1. I can't connect OTG devices.
2. I can't connect to a PC ( only charging, not able to data transfer )
3. No fast charging.
4. Only normal charging.
rebel377 said:
1. I can't connect OTG devices.
2. I can't connect to a PC ( only charging, not able to data transfer )
3. No fast charging.
4. Only normal charging.
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I really hope you found a solution. Ive been looking an answer for this annoying problem for 6 months!
Ive read almost 50 threads in differents forums about this problem but no solution at all.
- Tried changing charging port. Cost me a few dollars but no solution.
- Tried USB debugging on and off from developers menu.
- Did MTP+ADB option in *#*#0808#* menu.
- Turned Low Battery Dump "on" in *#*#0808#* menu.
- Tried 10 or more different original Samsung cables.
- Upgraded PC USB drivers.
None of them worked for me.
Hope you have made a progress.
Does ur pc detect anything when u connect the phone?
Windoors said:
Does ur pc detect anything when u connect the phone?
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"usb device not recognized"
Tried everything. Every updates and different drivers. Still nothing.
ResulCelik said:
"usb device not recognized"
Tried everything. Every updates and different drivers. Still nothing.
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I've accidentally repaired the USB functionality of a sm-a510fd with that defect, but don't know the exact steps. Try this.
1. Drain the battery until it becomes unusable.
2. Use the power button. The device will fail to start (with nothing on the screen).
3. Hold volume down.
4. Insert the charger. The screen turning on takes longer than it usually does.
5. The device should indicate that it is fast charging?
Bryan48765 said:
I've accidentally repaired the USB functionality of a sm-a510fd with that defect, but don't know the exact steps. Try this.
1. Drain the battery until it becomes unusable.
2. Use the power button. The device will fail to start (with nothing on the screen).
3. Hold volume down.
4. Insert the charger. The screen turning on takes longer than it usually does.
5. The device should indicate that it is fast charging?
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Click to collapse
I will try and tell you result thanks !
Bryan48765 said:
I've accidentally repaired the USB functionality of a sm-a510fd with that defect, but don't know the exact steps. Try this.
1. Drain the battery until it becomes unusable.
2. Use the power button. The device will fail to start (with nothing on the screen).
3. Hold volume down.
4. Insert the charger. The screen turning on takes longer than it usually does.
5. The device should indicate that it is fast charging?
Click to expand...
Click to collapse
It didn't work for me
ResulCelik said:
It didn't work for me
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Maybe I did something different, such as pressing volume up, or holding both volume down and power. Or volume, power, and home. It's the last thing I remember doing before seeing it fast charge again. Odin and fast charging simply didn't, within at least a year of trying different cables, and chargers offered by others. The shop I bought it from cleaned the USB port but it didn't work. The fast charging works today, and the Odin flash worked.
The context was that I have replaced that phone, so I tested a few things on the old one that could brick it or damage the EFS. If it happens, I could load the backup on TWRP. If TWRP becomes unavailable, that's unfortunate. The phone didn't have much value anyway because the USB functionality, power, volume down, microphone, speaker, battery, etc were defective, many cosmetic defects, and the phone was permanently rooted. The SIM 2 tray's front broke off, the SIM became inaccessible (I have deactivated that SIM). Wiped the cache,data,internal storage on TWRP, before testing. I left the phone on. Battery went to 0%.
These are what I remember doing(might have done), most of these could, of course, brick the device, damage the efs, or permanently damage the hardware. Not in any order. I don't recommend anything below unless you have replaced your device, try different button combos, like the ones above.
Left the device on for ? days. It did not pass the new year.
Soundalive, Adapt, SecurityLogAgent were debloated.
*#9900# > SilentLog > whatever is on the screen. (Not 9090, the RAMDUMP (ON) could resize and damage the EFS partition!!!)
*#9900# > CP based log.
*#2683662# > DSP Log on, RmPC log on, RF log on (3).
*#9900# > Debug Level > high. Device rebooted itself.
Took a look at the logcat -b radio, it got more verbose. Cellular related, and there's hexadecimal that I was too lazy to decode.
build.prop dev.silentlog.on It set the option on, but with no effect? I don't remember if I had checked /data/log.
efs > factorymode > on, maybe? It didn't change anything, probably did not do this.
build.prop ril.OTPAuth=true
build.prop ro.build.type=eng It didn't work. Setprop... it didn't work. Reverts back to user.
The power and volume down... against the rounded edge of a table. Did not use force, it got those buttons unstuck(power permanently on, volume permanently off). Power button sometimes presses itself, but at least it isn't (almost completely) permanently like the way it was. Of course it could get rust all over the other components, get the accelerometer stuck, get those buttons permanently embedded, etc.
Turning both microphones towards the earth's gravity, inserting the SIM pin, then spinning it got the microphone working again. I don't recommend this. "OK, now only the USB problem is significant".
Set *#2683662# logs to the defaults (all off except RmPC), *#9900# debug level low, load backup in TWRP (data,system at least). And then the phone was left on at the lock screen.
Found it with a dead battery. Fast charge worked again.
I then flashed stock Nougat on it, then it got rooted. Gave it since it's no longer my main device. The recipient is afraid of it for some reason. Offered an underclock because the device gets hot while under load... nope. Guess it's the power button being odd sometimes. The speaker remains muffled & the sim 2 tray is stuck. But for now, I still have access to it after asking for permission, to copy & look at system files.
The battery is old and shuts off quickly below 15%.
You could try hard reset. If that doesn't solve then replacing usb port maybe only option left.
Windoors said:
You could try hard reset. If that doesn't solve then replacing usb port maybe only option left.
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I've tried both of them.
Didnt work.
Is something about otg.
Continue trying to connect via otg.
Windoors said:
You could try hard reset. If that doesn't solve then replacing usb port maybe only option left.
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Click to collapse
jordan594 said:
Is something about otg.
Continue trying to connect via otg.
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Click to collapse
Thanks for your answer but if you mean and OTG USB I have an OTG USB for android phones and it doesnt work.
Hi people.
So i'm having a problem with my S7 Edge and i don't think it is common. A few weeks back I was using my phone and it would suddenly turn off and the battery would be drained too. After this first incident with the problem it happened more often, and the phone would start doing boot loops to the point where the phone just froze and turned off. When these problems occured it will usually need to be a problem where I do a safe boot (Volume up, Home button and power key), and everything will be fine (or to charge it if the battery drained), but recently, the phone just didn't work at all, to the point I waited for the battery to drain (10 hours), and try charging it, nothing happens.
So firstly I was watching a video and checking my CPU/Battery tempretures to see if that was the problem (the tempretures at the time were around 31 degrees), and mid way through the video it bugged out through the audio in a high screech and turned itself off.
I tried turning it on again but no response to the screen, i tried safe booting it, or every alternative booting option, it did not work at all.
Here is all the diagnostics and repairs I did, but no luck:
- Tried turning it on
- Different boot options (Volume up/down, Home button & power key)
- Cleaning the port for moisture detection
- Replacing the battery for a new one (Genuine one)
- Doing all of the above, with it on charge
- Connecting to a PC, but no detection
One positive I found was that when i put the phone on a wireless station, it would change colour to show that the phone is charging. I have however took the wireless out of the phone as it was in the way of the battery, and safely in my draw.
Before this final fault happened, I did do a recovery to a previous Android version, just incase if it was a software fault, but it wasn't. The phone is not rooted and I had it since September of 2016.
Is there any alternative options to do? As i'm running out of ideas to do as every solution on the internet is to turn it on, which i can't whatsoever.
The warranty is voided also as there is a crack on the screen lens, and it's way too much to pay for a repair.
I need some explination of why this is happening, so I can go in the right direction and not to waste money if i was going to a repair service, or purchasing the parts for myself.
Any help would be highly appericiated.
Check your installed apps to see if there any viruses on your phone. All you said are signs that your phone might have a virus (check how to remove it here: https://www.unlockunit.com/blog/how-to-tell-if-your-phone-has-a-virus/
However, there is a chance that you do not have any viruses on your phone, but at least you have to isolate this possibility.
Did you recall installing any app prior to this behavior?
This may be the case, however i can't turn on the phone at all. I tried every possible reboot possible, download mode, bios mode, safe boot, reboot, but nothing happens unfortunately. Unless i can do it whilst it is turned off, i can do something. I have a PC if i can do anything else with it.
I don't think I have installed any weird apps on the phone.
sounds like a brick to me. Not a lot I can thing of you can do.
If you place the wireless card back in does it boot?
IT sounds like you've messed with the internals, so possible you damaged something?
I don't particularly think that I broke it from the inside as it was behaving the same before i opened it. And when i used the wireless charging, it will only indicate it was charging or getting detected on that charging pad and not on the phone regarding a red led, or the charging icon
Have you tried holding volume down + home + power for 15 seconds and try turning on the phone again?
As mentioned in the description, I have unfortunately
MOweenSalah said:
As mentioned in the description, I have unfortunately
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Have you had any luck? Am in the same boat.