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Hey guys,
i got this legit t-mo gs7e which came for free through this promotional agency. it is clearly branded as t-mobile and only works with t-mobile US sim card, but t-mo hotline keeps saying it is not a t-mobile phone. longer description in this thread which i accidentally posted in the GS7normal section: (i asked for the thread to be moved over here to avoid double post but nothing happened)
https://forum.xda-developers.com/tmobile-galaxy-s7/help/unlockable-t-mobile-s7-edge-t3572986
will this new root help me making any use of this phone or do i have to just buy a new one? i been on the hotlines for about 3 weeks now and about to give up and just try to sell it and buy something else, so you people are really my last resort.
also willing to tip if someone can guide me through the process.
definately a legit, not-blocked, paid-off phone, just nobody can remove the sim-lock and i need to use it both in foreign countries and on diff networks in the US.
thanks in advance,
b
bingo500 said:
Hey guys,
thanks in advance,
b
Click to expand...
Click to collapse
Read this - maybe help
https://forum.xda-developers.com/tmobile-s7-edge/how-to/unlocked-sm-g935t-t-mobile-t3487667
Is it a G935T?
tengtengvn said:
Is it a G935T?
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Click to collapse
yes, G935TUVU4BQB1
jasons1004 said:
Read this - maybe help
https://forum.xda-developers.com/tmobile-s7-edge/how-to/unlocked-sm-g935t-t-mobile-t3487667
Click to expand...
Click to collapse
thanks, i read through this before, but 1) the thread is actually mad old and not for nougat firmware and 2) it seems like nobody was able to actually remove the sim-lock with this, just remove the bloatware etc.
[/COLOR]
bingo500 said:
thanks, i read through this before, but 1) the thread is actually mad old and not for nougat firmware and 2) it seems like nobody was able to actually remove the sim-lock with this, just remove the bloatware etc.
Click to expand...
Click to collapse
I don't think there is any hack or anything to sim unlock the phone. I believe it hinges on getting your imei into the tmo database, or using a paid service. Check this post and maybe try and contact that TMobile rep: https://forum.xda-developers.com/tmobile-lg-v10/general/unlocking-sim-tmobile-t3241032/post65795953
It will not help you unlock the sim lock.
I have been watching your comments since your firdt post about yiur phone and i hate to say it but i think you are going to have to use a pay service.
Sent from my SM-G935T using XDA Premium HD app
thanks guys, pretty sure a paid service won't be able to unlock it, that thread yrrch mentioned also has a couple people in it w similar phones where the paid ones didn't help.. but i'll def try call that higher level t-mo rep that is mentioned in there. it is one of these "partner purchase" programs i believe.
edit: matter of fact i reached out to unlockradar.com couple days ago, they can't unlock it either.
bingo500 said:
thanks guys, pretty sure a paid service won't be able to unlock it, that thread yrrch mentioned also has a couple people in it w similar phones where the paid ones didn't help.. but i'll def try call that higher level t-mo rep that is mentioned in there. it is one of these "partner purchase" programs i believe.
edit: matter of fact i reached out to unlockradar.com couple days ago, they can't unlock it either.
Click to expand...
Click to collapse
Yeah, I guess a paid service requires that your phone be registered in the carrier's database. Then if the unlock app doesn't work, you could choose to pay. So hopefully you can reach that woman and have her help! Good luck and keep us posted
OK, so I have a question. I'm Trying to move from t-mobile to Verizon but I'm trying to keep my same phone. So no matter what I do im better off getting a new phone?
To unlock that device you'll need to find a store that has the equipment to do it. There are boxes out there that unlock immediately through a connected cable.
Araltd said:
To unlock that device you'll need to find a store that has the equipment to do it. There are boxes out there that unlock immediately through a connected cable.
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Click to collapse
Are you sure of this statement ? I've read that T-Mobile App SIM lock is impossible to hack.
lapocompris said:
Are you sure of this statement ? I've read that T-Mobile App SIM lock is impossible to hack.
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Click to collapse
The models that have unlock device apps can only be unlocked (Tmobile metropcs possibly others?) will have to be unlocked thru the app (AFAIK) other models (certain models, which vary accordingly) can be unlocked instantly thru cable.
Now, is it "impossible to hack"? I dunno? I don't think anything is impossible to hack.... (don't read into that, I'm not saying it's been done, I'm merely making a statement that's all)
Sent from my Rooted Galaxy S7 EDGE on Android 7.0 Nougat, here's the instructions how to do it!
I believe the device was purchased from Samsung.com and only those devices are not recognized by T-Mobile unlock app.. I heard that you've to call T-Mobile business support instead of technical support for this issue.. I had the same wth an S7 and was discussing in S7 forums
Sent from my iPhone using Tapatalk
I didn't think this was possible, but I got a replacement Pixel XL from Google months ago (They even had to manually add the phone to their network since it was from Google) to replace my VZW Pixel XL. I had no problems, OEM unlocking toggle was always enabled. Recently I went to OP3, and was trying to pass the Safetynet check and as a troubleshooting step I locked the BL thinking I could unlock it again since I did NOT have a VZW Pixel XL. To my surprise I'm now SOL, and unable to unlock it now it appears VZW is checking their IMEIs and rather the Pixel is from them or not they'll disable OEM unlocking on Android 8
FUZER384 said:
I didn't think this was possible, but I got a replacement Pixel XL from Google months ago (They even had to manually add the phone to their network since it was from Google) to replace my VZW Pixel XL. I had no problems, OEM unlocking toggle was always enabled. Recently I went to OP3, and was trying to pass the Safetynet check and as a troubleshooting step I locked the BL thinking I could unlock it again since I did NOT have a VZW Pixel XL. To my surprise I'm now SOL, and unable to unlock it now it appears VZW is checking their IMEIs and rather the Pixel is from them or not they'll disable OEM unlocking on Android 8
Click to expand...
Click to collapse
What are you using to check safetynet
pcriz said:
What are you using to check safetynet
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Click to collapse
Safetynet is the last of my concerns now after these course of events
FUZER384 said:
Safetynet is the last of my concerns now after these course of events
Click to expand...
Click to collapse
You already answered the question of whether or not the system was modified or not when you locked it in another thread.
pcriz said:
You already answered the question of whether or not the system was modified or not when you locked it in another thread.
Click to expand...
Click to collapse
Yeah it was modified but I was trying use Magisk for the root then lock the BL to see if that would make it pass. Just messing around not expecting to be locked out like I had a VZW device
I feel like an idiot I bought mine 3 days ago and it was on 7.1 . I put my VZW sim In and it just went right into the update I'm so pissed it did that.. I really wanted to run Pure Nexus.
I'll put $25 in toward the bounty.
jspencer89 said:
I feel like an idiot I bought mine 3 days ago and it was on 7.1 . I put my VZW sim In and it just went right into the update I'm so pissed it did that.. I really wanted to run Pure Nexus.
I'll put $25 in toward the bounty.
Click to expand...
Click to collapse
I wouldn't mind putting cash down either but when its a workaround and the same device being sold without a permanently locked BL, its gonna be super tough for a dev to think its worth it. Most likely we'll have to get new devices from Google....somehow
FUZER384 said:
I wouldn't mind putting cash down either but when its a workaround and the same device being sold without a permanently locked BL, its gonna be super tough for a dev to think its worth it. Most likely we'll have to get new devices from Google....somehow
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Click to collapse
The only somehow is to buy one.
Sent from my Pixel using XDA-Developers Legacy app
Dumb question, would factory resetting and biting with another soon such as at&t or FreedomPop work to allow unlocking?
No. It's been tried time and time again.
Sent from my Pixel using XDA-Developers Legacy app
jrk190 said:
Dumb question, would factory resetting and biting with another soon such as at&t or FreedomPop work to allow unlocking?
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Click to collapse
Like Bobby janow said, it's been tried and it doesn't work. I'm with TMO now and it is just as locked down as ever. But this is the first time I'm satisfied with stock and don't care about unlocking it. If I didn't like it, I'd sell this one and buy the GPE.
chapelfreak said:
Like Bobby janow said, it's been tried and it doesn't work. I'm with TMO now and it is just as locked down as ever. But this is the first time I'm satisfied with stock and don't care about unlocking it. If I didn't like it, I'd sell this one and buy the GPE.
Click to expand...
Click to collapse
My thoughts exactly. As long as I get updates, I'm not picky.
chapelfreak said:
Like Bobby janow said, it's been tried and it doesn't work. I'm with TMO now and it is just as locked down as ever. But this is the first time I'm satisfied with stock and don't care about unlocking it. If I didn't like it, I'd sell this one and buy the GPE.
Click to expand...
Click to collapse
I have a GPE Pixel and I'm still locked down maybe from IMEI from Verizon
Sent from my Pixel XL using Tapatalk
FUZER384 said:
I have a GPE Pixel and I'm still locked down maybe from IMEI from Verizon
Click to expand...
Click to collapse
Verizon doesn't lock down Google Store bought Pixels. I had my Pixel on Verizon for months and never had an issue.
If you phone IS malfunctioning in any way (cannot unlock bootloader), you should have no issue getting a replacement from Google.
xocomaox said:
Verizon doesn't lock down Google Store bought Pixels. I had my Pixel on Verizon for months and never had an issue.
If you phone IS malfunctioning in any way (cannot unlock bootloader), you should have no issue getting a replacement from Google.
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Click to collapse
Technically my phone was a warranty replacement from Google. The initial purchase was from Verizon then Google replaced it with theirs. That still should hold true tho
Sent from my Pixel XL using Tapatalk
FUZER384 said:
Technically my phone was a warranty replacement from Google. The initial purchase was from Verizon then Google replaced it with theirs. That still should hold true tho
Click to expand...
Click to collapse
Google has shipped a number of VZ phones to VZ customers under warranty.
TonikJDK said:
Google has shipped a number of VZ phones to VZ customers under warranty.
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Click to collapse
And to that I'll add when I received mine it took 2 days to activate because they said since it was from Google it had NOT been added to their network. They had to add the phone by IMEI manually then activate. I believe I was one of the first to report this but it happens if you get a Google RMA.
Sent from my Pixel XL using Tapatalk
FUZER384 said:
And to that I'll add when I received mine it took 2 days to activate because they said since it was from Google it had NOT been added to their network. They had to add the phone by IMEI manually then activate. I believe I was one of the first to report this but it happens if you get a Google RMA.
Sent from my Pixel XL using Tapatalk
Click to expand...
Click to collapse
So the way I figure it the devices all come from Google. When devices are shipped directly to Verizon as they scan them into their system. Devices that come directly from Google don't get that chance to be populated in their system because they have no manifest or physical interaction with the device.
How is your device labelled in your account information?
pcriz said:
So the way I figure it the devices all come from Google. When devices are shipped directly to Verizon as they scan them into their system. Devices that come directly from Google don't get that chance to be populated in their system because they have no manifest or physical interaction with the device.
How is your device labelled in your account information?
Click to expand...
Click to collapse
Not sure how to answer that. Can you give me some direction on where to get that? Verizon app?
Sent from my Pixel XL using Tapatalk
FUZER384 said:
Not sure how to answer that. Can you give me some direction on where to get that? Verizon app?
Sent from my Pixel XL using Tapatalk
Click to expand...
Click to collapse
You can view your devices from the verizon webpage. When you log in and look at your account, there is likely a page for device info.
I'm pretty much sold on the thing, since I can unload my 3T at the same time--but a few questions first.
1: Can anyone test Samsung gear watches with the phone? I've read Samsung pay only works if you sideload the gear app, but would prefer it working 100% since I plan on staying unrooted.
2: VPNs have caused some issues on past carrier phones, basically using hotspot data rather than regular data. Can anyone just run a quick test to make sure this isn't the case? Mostly for use of Blokada.
3: Does RCS work? I know TMobile was rolling it out by device, but it seems this would be the perfect time to add it with the 6T.
Thanks!
GiSS88 said:
I'm pretty much sold on the thing, since I can unload my 3T at the same time--but a few questions first.
1: Can anyone test Samsung gear watches with the phone? I've read Samsung pay only works if you sideload the gear app, but would prefer it working 100% since I plan on staying unrooted.
2: VPNs have caused some issues on past carrier phones, basically using hotspot data rather than regular data. Can anyone just run a quick test to make sure this isn't the case? Mostly for use of Blokada.
3: Does RCS work? I know TMobile was rolling it out by device, but it seems this would be the perfect time to add it with the 6T.
Thanks!
Click to expand...
Click to collapse
1. Setup my gear s3 and it works perfectly. Everything is sideloaded as you install from the galaxy Wearable app.
2. This device already seems to have a private VPN set up as default, didn't touch it but it gives you the option to add.
3. RCS I'm assuming does not work and depends on tmobile actually activating them over an OTA update.
Addiso said:
1. Setup my gear s3 and it works perfectly. Everything is sideloaded as you install from the galaxy Wearable app.
2. This device already seems to have a private VPN set up as default, didn't touch it but it gives you the option to add.
3. RCS I'm assuming does not work and depends on tmobile actually activating them over an OTA update.
Click to expand...
Click to collapse
Thanks for the quick reply. For the gear stuff, I know it sideload through wear but I had read with the OP6 you had to get S-Pay from an apk mirror. Have you tested pay and it all works?
GiSS88 said:
Thanks for the quick reply. For the gear stuff, I know it sideload through wear but I had read with the OP6 you had to get S-Pay from an apk mirror. Have you tested pay and it all works?
Click to expand...
Click to collapse
Haven't tried it, rocking it right now and it seems fine just when I had my v30. I can verify later on when I go put gas. I'll keep you updated if anything.
Addiso said:
Haven't tried it, rocking it right now and it seems fine just when I had my v30. I can verify later on when I go put gas. I'll keep you updated if anything.
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Click to collapse
Awesome, appreciate it!
I'm pretty disappointed that RCS nor the Samsung/LG version work. It is super important to me, believe it or not. I'm hoping they release an update for this to work sometime soon.
cd85233 said:
I'm pretty disappointed that RCS nor the Samsung/LG version work. It is super important to me, believe it or not. I'm hoping they release an update for this to work sometime soon.
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Click to collapse
It's silly, I agree. Since it's a carrier backed phone it should be available from the get go.
GiSS88 said:
It's silly, I agree. Since it's a carrier backed phone it should be available from the get go.
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Click to collapse
Yea I got a feeling they maybe rushed this release a bit? They've never released with tmobile. Well see.
cd85233 said:
Yea I got a feeling they maybe rushed this release a bit? They've never released with tmobile. Well see.
Click to expand...
Click to collapse
It's a TMobile issue not OP, sadly. No idea why they're doing it in stages and by phone.
My TMobile version does not have the hold power button down to activate Google Assistant feature. Is everyone else missing this?
I got some tmobile variant questions aswell?
Im from México but my brother is on vacation in USS.. in thinking on buying the oneplus but im a little confused about unlocking the phone... Some people say i have to use it with tmobile for 40 days to be able to unlock it even if i make the full pay for it.. othe people say you can unlock it the same day you full pay for it with the tmobile app..
So, can someone confirm who is correct with this because i wont like my brother to buy me the phone and then cant use it because of locked sim..
Also another question.. do you know if later we could install the international firmware on the tmobile version and get the updates directly from oneplus??
Enviado desde mi ONEPLUS A5010 mediante Tapatalk
renehd2 said:
I got some tmobile variant questions aswell?
Im from México but my brother is on vacation in USS.. in thinking on buying the oneplus but im a little confused about unlocking the phone... Some people say i have to use it with tmobile for 40 days to be able to unlock it even if i make the full pay for it.. othe people say you can unlock it the same day you full pay for it with the tmobile app..
So, can someone confirm who is correct with this because i wont like my brother to buy me the phone and then cant use it because of locked sim..
Also another question.. do you know if later we could install the international firmware on the tmobile version and get the updates directly from oneplus??
Enviado desde mi ONEPLUS A5010 mediante Tapatalk
Click to expand...
Click to collapse
1) SIM Unlocking:
YMMV,only way you'll know for certain is trying it yourself. My recent experiences w/Customer Care lead me to believe they'll accommodate you.
2) Int'l ROM flashing onto a T-Mobile variant.
No,that is not possible. Perhaps some aftermarket ROM will be available later,but,no ,not at this time,official,or,otherwise.
Updates will come from T-Mobile.
If you're gonna buy it outright,why bother w/T-Mobile anyway,just skip the hassles & go for the unlocked version.....................
KOLIOSIS said:
1) SIM Unlocking:
YMMV,only way you'll know for certain is trying it yourself. My recent experiences w/Customer Care lead me to believe they'll accommodate you.
2) Int'l ROM flashing onto a T-Mobile variant.
No,that is not possible. Perhaps some aftermarket ROM will be available later,but,no ,not at this time,official,or,otherwise.
Updates will come from T-Mobile.
If you're gonna buy it outright,why bother w/T-Mobile anyway,just skip the hassles & go for the unlocked version.....................
Click to expand...
Click to collapse
Because TMobile will allow you to buy the phone for 280 out the door with an approved trade-in device.
This is my current situation....I like to tinker and flash ROMs/mods. Hopefully if I end up with the Tmo version, I'll still be able to flash custom ROMs once development gets going for the device.
Pain-N-Panic said:
Because TMobile will allow you to buy the phone for 280 out the door with an approved trade-in device.
This is my current situation....I like to tinker and flash ROMs/mods. Hopefully if I end up with the Tmo version, I'll still be able to flash custom ROMs once development gets going for the device.
Click to expand...
Click to collapse
Yeah,I get it regarding $$$ incentives,but,the person I was responding to it seemed that time/urgency was an equally,if not more,a pressing issue.
KOLIOSIS said:
Yeah,I get it regarding $$$ incentives,but,the person I was responding to it seemed that time/urgency was an equally,if not more,a pressing issue.
Click to expand...
Click to collapse
Ah, I gotcha.
KOLIOSIS said:
Yeah,I get it regarding $$$ incentives,but,the person I was responding to it seemed that time/urgency was an equally,if not more,a pressing issue.
Click to expand...
Click to collapse
Yeah the problem is that my brother. Cannot wait to receive the international model via mail because he is coming back to mexico tuesday
Enviado desde mi ONEPLUS A5010 mediante Tapatalk
Well it looks like I'll be ordering from OP directly. It seems if I pay 280 and get the device I'll still pay 12 dollars and change a month until I hit the 570 mark to have the device "paid in full." I guess the 300 dollars goes towards savings on the bill. I read comments on here saying even if you buy the phone from TMobile, in order to "buy it outright" you still have to pay the full price of the phone. I need an unlocked bootloader and root so I guess I'll just pay OP directly.
Pain-N-Panic said:
Well it looks like I'll be ordering from OP directly. It seems if I pay 280 and get the device I'll still pay 12 dollars and change a month until I hit the 570 mark to have the device "paid in full." I guess the 300 dollars goes towards savings on the bill. I read comments on here saying even if you buy the phone from TMobile, in order to "buy it outright" you still have to pay the full price of the phone. I need an unlocked bootloader and root so I guess I'll just pay OP directly.
Click to expand...
Click to collapse
Yeah it's really only a good deal if you're already or going to stay a T-Mobile customer. You wait a couple of months for the billing discount to kick in and you pay off your device in full. After that you'll still get your discount every month and you'll be able to unlock your sim card and unlock your bootloader.
hartleyshc said:
Yeah it's really only a good deal if you're already or going to stay a T-Mobile customer. You wait a couple of months for the billing discount to kick in and you pay off your device in full. After that you'll still get your discount every month and you'll be able to unlock your sim card and unlock your bootloader.
Click to expand...
Click to collapse
I am a TMobile customer and plan on staying with them. Flashing the latest updates is kind of a big deal to me....I've been a Nexus/pixel user for years and am not use to being locked down by carrier restrictions when it comes to unlocking devices. I just don't feel like dealing with the clutter and hassle of having sift through the carrier's rules before doing what I want with my phone.
Pain-N-Panic said:
I am a TMobile customer and plan on staying with them. Flashing the latest updates is kind of a big deal to me....I've been a Nexus/pixel user for years and am not use to being locked down by carrier restrictions when it comes to unlocking devices. I just don't feel like dealing with the clutter and hassle of having sift through the carrier's rules before doing what I want with my phone.
Click to expand...
Click to collapse
I agree, and I'm the exact same way. I've been on T-Mobile forever and have had a Nexus device since the Nexus 4. I had a Galaxy 4 for work and hated it.
This is my first carrier device pretty much ever. Before the Nexus 4 I was using the HTC HD2 and before that I was using Palm Windows and Palm OS devices.
Pretty much the way I see it is if this is too much of a pain, I can always sell it and go with my original plan of getting a used Pixel 2 XL on swappa.
I'll give it a chance. The price was just too good to pass. And I'm fairly confident in OP's laziness on locking down this phone. I have a feeling it will be pretty simple to swap over to the international rom, and if not, at most we'll have to wait a day for someone to repack the official rom removing the modem and/or bootloader. And if not, on to swappa it goes.
I'm very dissatisfied with not receiving any updates yet....
I love my phone but T-Mobile is soooo slowwww.
I have my One Plus 6T thanks to a friend, I didn't have the money to buy the complete phone cash.
Is this a rant? Carrier always push update slow. I don't mind at all. At least you don't have bloatware lol
atrix_noob said:
I'm very dissatisfied with not receiving any updates yet....
I love my phone but T-Mobile is soooo slowwww.
I have my One Plus 6T thanks to a friend, I didn't have the money to buy the complete phone cash.
Click to expand...
Click to collapse
Sent from my ONEPLUS A6013 using Tapatalk
x1tymez said:
Is this a rant? Carrier always push update slow. I don't mind at all. At least you don't have bloatware lol
Click to expand...
Click to collapse
Ahhh no no don't get me wrong. I love my 6T is just that I thought maybe it would be different with this device.
And yea, no bloatware at all. Battery life amazing, I can't wait to get the new update plus gestures
atrix_noob said:
I'm very dissatisfied with not receiving any updates yet....
I love my phone but T-Mobile is soooo slowwww.
I have my One Plus 6T thanks to a friend, I didn't have the money to buy the complete phone cash.
Click to expand...
Click to collapse
Depending on how bad you want the latest build....you could always unlock the Sim, apply for an unlock token and unlock the bootloader. From there you can fastboot flash the latest 9.0.5 images as many users have done already.
Pain-N-Panic said:
Depending on how bad you want the latest build....you could always unlock the Sim, apply for an unlock token and unlock the bootloader. From there you can fastboot flash the latest 9.0.5 images as many users have done already.
Click to expand...
Click to collapse
Oh yeah, Believe me. If I had the money to completely pay the device I would.
Sadly I pay it monthly for now has I can't afford to pay it completely. I have the device thanks to a friend, if not I would be stuck on my Xperia XA2 lol
i cashed in with the 300$ off deal!! called and threated to disconnect my T-Mobile digits line. T-Mobile rep unlocked my 6t on the spot over the phone. sent my request for unlock token from oneplus on the 9th... Hopefully I get the email today so I can bump my 6t to 9.0.5.. T-Mobile is definitely taking long to release their version but at least they told us they were. maybe they will push it out today..... 9.0.5 runs better and has the November android security.
Mine is totally unlocked, haven't paid anything but the tax on launch day.. running 9.05 loving it..
jacksummers said:
Mine is totally unlocked, haven't paid anything but the tax on launch day.. running 9.05 loving it..
Click to expand...
Click to collapse
How did you do it? I can't get it unlocked without paying the full phone :/
KMHartford said:
i cashed in with the 300$ off deal!! called and threated to disconnect my T-Mobile digits line. T-Mobile rep unlocked my 6t on the spot over the phone. sent my request for unlock token from oneplus on the 9th... Hopefully I get the email today so I can bump my 6t to 9.0.5.. T-Mobile is definitely taking long to release their version but at least they told us they were. maybe they will push it out today..... 9.0.5 runs better and has the November android security.
Click to expand...
Click to collapse
I would love, but they deny my petition to unlock the phone. Does it even work with the Temporary Unlock? I have unlocked my phone till the 13th of December
Also, what maked you think that today they are going to update today? Did I miss something?
atrix_noob said:
I would love, but they deny my petition to unlock the phone. Does it even work with the Temporary Unlock? I have unlocked my phone till the 13th of december
Click to expand...
Click to collapse
You might have to be a little more aggressive like threaten to cancel your service or something if they don't unlock the phone tell them you're leaving the country and you must have it unlocked immediately ??
atrix_noob said:
How did you do it? I can't get it unlocked without paying the full phone :/
Click to expand...
Click to collapse
U gotta be honest totally or bull**** them. We all Chronicled the process in these threads..I even posted pics
atrix_noob said:
How did you do it? I can't get it unlocked without paying the full phone :/
Click to expand...
Click to collapse
Agreed with the other folks on here. Just gotta be straight honest or total bull to get it. I haven't made a single payment on my device, did the $300 trade-in deal and my second attempt was successful by going through their Facebook T-Force team. Told them I wanted to unlock bootloader but that required the phone to be fully unlocked. Also told them I have been a customer for 16+ years. Tenure is what got me what I wanted. That's also gotten me free SIM cards and free next day shipping on purchases. Just adapt your approach to whatever fits you best.
amg83 said:
Agreed with the other folks on here. Just gotta be straight honest or total bull to get it. I haven't made a single payment on my device, did the $300 trade-in deal and my second attempt was successful by going through their Facebook T-Force team. Told them I wanted to unlock bootloader but that required the phone to be fully unlocked. Also told them I have been a customer for 16+ years. Tenure is what got me what I wanted. That's also gotten me free SIM cards and free next day shipping on purchases. Just adapt your approach to whatever fits you best.
Click to expand...
Click to collapse
I'm right now with a T-Force employee on twitter. ( Fingers crossed)
Let's see if I can convince them thanks for the tips. I been with T-Mobile for 5+ years now. Never have an unlocked phone from them
Let's see how it goes.
I tried maybe 5 times now... Called in / Facebook / online chat..... They will not unlock without device paid off and more than 40days service
I'm on EIP customer 10yrs plus and no luck
Only reason I want root is viper anyway.....ugh
jasons1004 said:
I tried maybe 5 times now... Called in / Facebook / online chat..... They will not unlock without device paid off and more than 40days service
I'm on EIP customer 10yrs plus and no luck
Only reason I want root is viper anyway.....ugh
Click to expand...
Click to collapse
I feel ya bro, I'm in the same boat. Got denied through Twitter and their chat. Only reason i root is for viper ?
It's who you talk to you got to just keep calling until you get to the right person to give you the hook up
jasons1004 said:
I tried maybe 5 times now... Called in / Facebook / online chat..... They will not unlock without device paid off and more than 40days service
I'm on EIP customer 10yrs plus and no luck
Only reason I want root is viper anyway.....ugh
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Ask to talk to a supervisor. I can't imagine you being with them for a decade that they won't do the same for you that they did for me.
Here is the gist copy of my convo on facebook messenger:
ME: Hello, was wondering if someone could help me with an unlock. I'm just looking to unlock bootloader but apparently you can't do that without a full unlock initiated by you guys. I've been a customer for over 16 years and have no plans to leave, just want an unlocked bootloader to play with some extra stuff I have used for years. My number is ###-###-####.
TMO:Hey there Andrew! Thanks for taking the time to reach out to us. My name is Chris, and I'll be your #MagentaExpert today, and I'm eager to help out anyway I can! Before we can unlock any phone it has to meet certain eligibility requirements, and I can definitely check on that for you. Can you follow our secure link, so I can pull up all the details. Also what's the IMEI number for the OnePlus 6T? Let me know once you've had a chance to follow the link. *ChrisScott
***sent my IMEI and accepted the invite link through facebook***
ME:I understand the requirements for unlock, which are likely there to make sure people don't get devices under a deal and cut/run, but I can assure you I am not going anywhere as my tenure with T-Mobile affords me a very pleasant experience with support or really any other requests I may have.
TMO:Thanks for following the link for me! I'm pulling up all the details right now, so bear with me for just one moment please. Thanks! *ChrisScott
TMO:Thanks for your patience! Normally a phone needs to be on the account for at least 40 days, but I'm going to make an exception this time around because you've been apart of our family for a very longtime! I did process the override, so you should be able to follow these steps https://support.t-mobile.com/docs/DOC-38913 to complete the unlock. Let me know if you run into any trouble. In regards to the 9.0.5 there's no date set for the release, but as soon as it is available you should receive a push notification to your phone so you can update it. *ChrisScott
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amg83 said:
Ask to talk to a supervisor. I can't imagine you being with them for a decade that they won't do the same for you that they did for me.
Here is the gist copy of my convo on facebook messenger:
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Call again tell them. I've been a customer for 10 years other people have been getting their phone unlocked and I want mine unlocked or I'm going to Verizon ??
amg83 said:
Ask to talk to a supervisor. I can't imagine you being with them for a decade that they won't do the same for you that they did for me.
Here is the gist copy of my convo on facebook messenger:
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I will use this against them thank you. Lol
---------- Post added at 09:41 PM ---------- Previous post was at 09:14 PM ----------
amg83 said:
Agreed with the other folks on here. Just gotta be straight honest or total bull to get it. I haven't made a single payment on my device, did the $300 trade-in deal and my second attempt was successful by going through their Facebook T-Force team. Told them I wanted to unlock bootloader but that required the phone to be fully unlocked. Also told them I have been a customer for 16+ years. Just adapt your approach to whatever fits you best.
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How did you get ahold of them on messenger? Just search for TMobile and picked @Tmobile but no reply...
I got a reply just now... Crossing my fingers...ugh
Yeah, just found them at default. They can be a little slow on the reply. https://www.facebook.com/TMobile/
Sent from my ONEPLUS A6013 using Tapatalk
The OnePlus 6t from T-Mobile USA is a grate phone don't get me wrong but OnePlus should have nto let them lock the bootloader. Come one the process to get it unlocked is bad you have to get the Sim card slot unlocked by TMobile then go to OnePlus com to unlock the bootloader and I did that and it did not work to get the code from OnePlus it's been like 2 weeks for me waiting from them and calling to get it resolved. So I'm righting this to ask everyone to pleas help me out by pleas giving me a there unlock code after they use it on there phone so I can install havoc os 2.0 on the op 6t. What in and getting this code from OnePlus does not work and they say it's going to come but never does for me.
I'm going to guess that the unlock code is phone-specific and tied to the IMEI. I seriously doubt that OnePlus and T-Mobile would have accepted a bootloader unlock that could be duplicated so easily.
Your best bet for recourse here is to continue to hold OnePlus and T-Mobile accountable for the delays. I got my code in right around a week and that seems to be the norm from other reports. If T-Mobile has granted your bootloader unlock through the proper channels, and if you really have been waiting an abnormally long time, there should be no reason why they are taking longer in your case. If you have to, take to social media like Twitter and the forums where the issue can be seen by others who might be considering purchasing the phone through T-Mobile and who might be swayed to go another route.
The codes are unique to each phone; someone else's code won't help you.
Why not return the phone and buy direct from OnePlus?
Sent from my ONEPLUS A6013 using Tapatalk
Frankenscript said:
The codes are unique to each phone; someone else's code won't help you.
Why not return the phone and buy direct from OnePlus?
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Can't return the phone because I have had the phone for two months
Looks like you have to wait, then. Sorry!
I don't understand why anybody interested in modding their phone would by from T-Mo, since the need to go through the unlock process was well documented.
You could also sell it and buy a new one from OnePlus but of course you will take a financial hit.
Good luck!
Sent from my ONEPLUS A6013 using Tapatalk
Frankenscript said:
Looks like you have to wait, then. Sorry!
I don't understand why anybody interested in modding their phone would by from T-Mo, since the need to go through the unlock process was well documented.
You could also sell it and buy a new one from OnePlus but of course you will take a financial hit.
Good luck!
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The resion I bought the phone from them is because the way it connects to the network is better then when it was bought from oneplus. I know it's the same phone and antenna but it's just something that makes the phone work better and I think it's because it's certified buy TMobile. Don't know thou
NickMidd91 said:
The resion I bought the phone from them is because the way it connects to the network is better then when it was bought from oneplus. I know it's the same phone and antenna but it's just something that makes the phone work better and I think it's because it's certified buy TMobile. Don't know thou
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What? This makes literally no sense. It's the same phone just different software an international model will work 100% the same on T-Mobile. And dude spell check is your friend that is a mess.
bladestonez said:
What? This makes literally no sense. It's the same phone just different software an international model will work 100% the same on T-Mobile. And dude spell check is your friend that is a mess.
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Not really man sorry to burst your bubble but OnePlus sead that had to change things in the phone to work 100% on the TMobile network. Would not say what they did.
NickMidd91 said:
Not really man sorry to burst your bubble but OnePlus sead that had to change things in the phone to work 100% on the TMobile network. Would not say what they did.
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Link? Because I'm certain this is not true otherwise people would not be able to use international on T-Mobile or any other non T-Mobile phone on T-Mobile.
So much garbage in this thread. I'm on the TMO version, running international firmware, and it's flawless. Not a single problem getting sim unlock and bootloader unlock (not to mention that my phone is NOT paid off), and there are many others with the same experience. Do better. It's not that hard.
I got my phone Sim unlocked within 2 days of getting in on November 1st. Didn't have to make any payments on it or anything. Soon as I was Sim unlocked I submitted my request for unlock token. By 11/8 I was Sim and bootloader unlocked. Been running international firmware since. Haven't looked back. International firmware SO much better then what tmo provides.
If it's been two weeks since sending to OP I'd be on them asking for a status and a reason for the lengthy delay. OP has stated the unlock token is 7 day waiting period and I got mine right at day 7. I'd hound them for a reason and request a unlock token asap
Sent from my ONEPLUS A6013 using XDA-Developers Legacy app
I am a trucker (READ: DRIVE THROUGHOUT THE COUNTRY!) who had the TMO OOS 3 WEEKS before sitting down to swap it away! Have been with the unbranded one now for the best part of another 3 weeks, and all i can say that all that "optimized" mumbo jumbo works to a degree, from what i can tell from this dude!
thedrizzle said:
So much garbage in this thread. I'm on the TMO version, running international firmware, and it's flawless. Not a single problem getting sim unlock and bootloader unlock (not to mention that my phone is NOT paid off), and there are many others with the same experience. Do better. It's not that hard.
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Damn so I tried once asking tmo to unlock sim but they told me to pay it off first....but next time what I will say is I'm leaving the country for a couple months and I need the sim unlocked....you think that'll work?lol