Related
Hello
My HD2 Worked well for a long time, but now everytime I press the "sleep" key it turns off for half a second then turns back on and proudly displays the lockscreen without me pressing anything. There is no way to turn the screen off and go in standby mode anymore.
Obviously the battery drains so much faster from not being able to have the screen off and this silly problem actually makes the phone unusable
I flashed a few roms using HardSPL and now HSPL2. I'm currently running Artemis 11.0, the problem appeared may days after flashing while using Artemis ROM 9.0. A hard reset seemed to fix it but the problem reappeared. Today flashing 11.0 only solved the problem at first boot.
Anyone had that before? Not sure if it's software/rom related or not anymore. HELP
As far as Ive seen, its only you an me who have had this problem so far.
Honestly, Im relieved to see someone else with this problem.
I had exactly as you described, but using Axlor roms.
It worked fine for 1/2months, then all of a suddon the screen backlight wouldnt go off, but a reset fixed it.
But it got worse and worse.
Now nothing will work...
Ive taken everything back to stock, and i mean EVERYTHING! Not a single app installed.
And I still have this problem. I've tried it all.
I think its a warrenty job....
EDIT:
I also noticed the backlight will go off fine when the phone is charging, is that the same for you?
I just sent the phone off to Tmob today, to see if they can fix/replace it.
I'll keep you informed.
Same problem. Was running fine on stock ROM 1.66 then backlight did not dim and would not go into standby. Put into standby, screen goes off then straight back on to the lock screen. Since then have had other problems at boot, sometimes it locks on HTC white screen needing battery removal, sometimes launches straight into Navipanel and will not exit, HTC sense homescreen sometimes launches in landscape and will not go into normal portrait mode. Reflashed with different ROM's same symptoms persist so have returned to Vodafone UK under warranty, fingers crossed.
i've had this on early versions of the rom i use, the chef fixed it, making me think its the software, not your phone.
I experienced this issue when I minimised a game called virtual pool. Closing it in task manager would then allow me to permanently make the phone sleep.
samsamuel said:
i've had this on early versions of the rom i use, the chef fixed it, making me think its the software, not your phone.
Click to expand...
Click to collapse
How come Ive still got the problem after reflashing several times and taking everything back to exactly as it came from the box?
flannco said:
Same problem. Was running fine on stock ROM 1.66 then backlight did not dim and would not go into standby. Put into standby, screen goes off then straight back on to the lock screen. Since then have had other problems at boot, sometimes it locks on HTC white screen needing battery removal, sometimes launches straight into Navipanel and will not exit, HTC sense homescreen sometimes launches in landscape and will not go into normal portrait mode. Reflashed with different ROM's same symptoms persist so have returned to Vodafone UK under warranty, fingers crossed.
Click to expand...
Click to collapse
I too have had the navi panel problem.
Im praying they fix mine under warrenty
Yes the problem is exactly what you describe, hard reset and flashing to a stock rom doesn t fix it with no programm running in the background
Navipanel seems to be on randomly sometimes so can I guess it could be related.
I found a fix, after starting the phone, plugging and unplugging the usb cable to the phone WHILE THE SCREEN IS ON fixes it but only until the next restart
Considering sending it for warranty now.
Thanks for replies! If anybody knows more let us know
Update re standby problem
Got my phone back from Vodafone UK today. Was advised software corrupted and that they had reflashed and it had been fully tested and was now working fine.
On power up (even without SD card or SIM) it had exactly the same fault as before, when put into sleep mode the screen comes back on after about 1 second.
I tried the plug in and remove USB lead fix and this also works for me until the next restart so it would seem that this must be a hardware problem.
flannco said:
Got my phone back from Vodafone UK today. Was advised software corrupted and that they had reflashed and it had been fully tested and was now working fine.
On power up (even without SD card or SIM) it had exactly the same fault as before, when put into sleep mode the screen comes back on after about 1 second.
I tried the plug in and remove USB lead fix and this also works for me until the next restart so it would seem that this must be a hardware problem.
Click to expand...
Click to collapse
I have a feeling mines going to come back from tmob in the same state i sent it in...
What other options do with have if they sent it back without fixing it?
any info? I still have not had mine back.
bump... any more infos on this?
CrocMonsieur said:
bump... any more infos on this?
Click to expand...
Click to collapse
Ive noticed allot more people getting this problem. So its not only us.
Tmob are replacing mine, so Im guessing its out of our control now.
did any of you guys try performing a task 29 in between flashing roms? it may help
Audio Oblivion said:
did any of you guys try performing a task 29 in between flashing roms? it may help
Click to expand...
Click to collapse
Actually no, I overlooked it.
Probably would have been a good idea
Prehaps thats worth a try Mr Opr
CrocMonsieur said:
I found a fix, after starting the phone, plugging and unplugging the usb cable to the phone WHILE THE SCREEN IS ON fixes it but only until the next restart
Click to expand...
Click to collapse
Thanks for this workaround. Now with the urgency gone hopefully somebody finds a lasting solution without the need of sending it in..
I have same problem guys after 4 months using. ...and my HD2 is unusable with no standby. I mean battery gets weak during 2-3 hours. Whats your guess guys is it software problem. Cause Im afraid of this is hardware prob because after reset goes my device in wrong state.
Help!
Sadly I'm running into this same error with my t-mobile hd2....getting serious power drain...can anyone confirm if the task 29 helped at all? Mine won't stay off for more than 30 seconds.
** Found out the google easy sms beta app I was running had a service which was causing the app to come out of standby...uninstalling this app cured the problem.
For me, it was a sd slot problem. When i removed the sd card, phone always waked up after 0.5 seconds, and card was detected as bad.
Now the SD slot was changed (under guarranty) and it work fine, no wake up if sd slot is empty.
Any update on this? My HD2 starting doing this today as well
And I have no usb cable at work to 'trick' it. The only option is to pull the battery which I don't want to do. This is ridiculous. Am I going to have to hard-reset the damn thing to fix it?
FYI I didn't do *ANYTHING* to my phone in a couple of weeks (no new apps, etc.) and it started doing this out of the blue.
You hit the red 'end call' button and it goes black..then comes right back on.
The odd thing is it *thinks* its plugged in because the only screen setting I can get it to acknoweldge is the 'backlight level when charging'. So somehow my phone thinks its plugged in even though my only usb cable is back home.
Grrr. No registry tweaks or temp files I can delete to reset this behavior?
Today I picked up my phone up to send a text and it was no longer powered up. It had randomly shut down.
When I switched it on again I noticed it has lost its battery stats so looks like they were reset or lost. There were no user apps installed on the phone either.
Have you had a similar experience?
You could try to reset it or take it back. Could be defective!!!
Was it somewhere it was hot? Maybe the phone got too warm and hit the shutdown temp?
Honestly hard (read impossible) to tell you what happened. Have any more info / logs?
I haven't had any issues with heat or shutdowns at all. I get 6+ hours SoT every single day at 75% brightness. 100% stock and unrooted. I use my N5 for all the modding aspects like V4A, Xposed, etc. I want this one for Android pay.
Anyways my uptime has been running since I unboxed it on 11/9/15. No issues.
I actually had it reboot in my pocket yesterday on the first day i had it but I already installed a custom ROM so no testing it out now.
RoyJ said:
Was it somewhere it was hot? Maybe the phone got too warm and hit the shutdown temp?
Honestly hard (read impossible) to tell you what happened. Have any more info / logs?
I haven't had any issues with heat or shutdowns at all. I get 6+ hours SoT every single day at 75% brightness. 100% stock and unrooted. I use my N5 for all the modding aspects like V4A, Xposed, etc. I want this one for Android pay.
Anyways my uptime has been running since I unboxed it on 11/9/15. No issues.
Click to expand...
Click to collapse
It was only room temperature. Here in England at 18cc so not too hot, but good point.
I read about the same thing happening with a N5 and it turned out to be a defective mother board.
Guess I should return today then... Bummer
If you just got it, might want to see if it happens again. I had one random reboot the first day and its been fine since.
My phone has started doing the same thing. Twice in 3 hours.
Same here...... 3 times reboot..... And now 2 times shutdowns.
I started having random reboots after I installed greenify. I tried several settings but had the same problem. It rebooted 5 or 6 times a day. I uninstalled it and haven't had any more problems.
I had my phone shut off yesterday and wouldn't boot until I plugged it in (it was at 80% battery). I then noticed that once it booted, it had deleted all of my paired Bluetooth devices.
Sent from my Nexus 6P using Tapatalk
murphyjasonc said:
I started having random reboots after I installed greenify. I tried several settings but had the same problem. It rebooted 5 or 6 times a day. I uninstalled it and haven't had any more problems.
Click to expand...
Click to collapse
Was just having the same problem but it was happening every 30 seconds to a few minutes. Deactivated greenify's device admin ability and now it's gone. Hopefully it stays that way, though if it comes to uninstalling it, that's fine since there don't seem to be as many background apps running on the 6P compared to my verizon LG G4.
Nevermind had to uninstall it.
Shut down, and a little warm
My nexus 6p shut down nearly every day, I just picked it up and it was shut down, I looked under battery and I could see it has been shut down for hours.. hope somebody knows anything about this problem.. I don't think a hard reset will help, because when I got the phone I installed all the update to Android 6.01 (MMB29M) and then I did a hard reset to make sure the phone was as good as it could be..
But maybe I'll try one more hard reset, just to be 110% sure
..
Lars
Danmark.
I'm having this problem too. It happens a couple times a day, and I think it always happens right after I pull it out of my pocket and try to unlock it. I'll feel the vibration from the Nexus Imprint fingerprint sensor, but then the screen doesn't turn on. So I try the power button, and nothing happens because the device is suddenly off. So then I hold down the power button to turn it on, and it boots normally.
Someone mentioned this happening with stock software, which makes me think it's a hardware problem, so we'll need replacement devices. However, I do have Xposed and GravityBox installed, so I need to rule those out first by removing them for a while.
I've had the phone for two weeks now and so far this happened twice.
The only two things that come to mind:
- enabling SRGB in the dev settings
- using a bluetooth headset
Has anybody pinpointed whether this is a HW or SW issue!?
How common is this ... I've seen ppl complaining in this thread and in Reddit also on random reboots as well
Thx
Still happening...
I am having the same issue. Did the reset to factory with no help. Phone was not hot, was sitting on my desk with 81% charged battery. This is the 3rd or 4th time in a week it just shuts itself off for no reason. Has anyone found anything??
I'm having this problem too, now on DVP 3 it's even worse. But I notice today that alarm clock works, but the screen won't. So I think is a SW related, the screen won't wake up, and after a while if you press the buttons the phone reboots. Anyone have e ideas how to fix this?
Enviado de meu Nexus 6P usando Tapatalk
facing this problem since may security update, on purenexus , dirty unicorn and rr rom. dont know if it hw or sw or simply power button getting pressed accidently.
I think I need to reopen this post, coz' I've been facing thif problems for so many times this week so I google around and come to this post.
Has anyone come to a workaround or point out if it is software or hardware related yet...? If it's hardware then I think I'm gonna go for a replacement then!!!
If you haven't done so already, go vote in the "early shutdown" poll
This is my first post on this forum. I searched around here for a solution, didn't really find one matching my problem. I am not a phone wizard or anything like that either. So I'll try my best explaining my problem.
First things first:
Phone: Note 4
Model #: SM-N910T
Android Version: 5.1.1
Rom: Stock Rom
Rooted: Rooted Once and used a custom Stock T Mobile Rom Once.
Here's the ROM I used at the time: http://forum.xda-developers.com/not...10tuvu1cog2-debloated-deodexed-stock-t3175406
Recently I So recently my phone out of the blue started lagging, freezing, and restarting itself. I didn't download any applications or anything like that for it to freeze up. I was currently then on the custom ROM I have mentioned above and it was the updated version. I have tried everything to my knowledge to try and fix the problem. I have tried going back to stock T mobile ROM (currently on stock rom now) through odin and stuff. After all that, it was still lagging, freezing, and restarting etc... Ran it through safe mode and the only problem in safe mode is that the lag is gone, but the restart is still there. Running in safe mode, if I would turn the screen off and back on to unlock my phone, there would be like 40% chance that it would restart after unlocking the phone and the phone would just restart normally. Rarely, whenever my phone would attempt to restart.. I would get a "Could not boot normally" message along with couples codes below and the image of android guy. Then I would have to take my battery out and attempt to restart the phone once again.. I've wiped the cache and everything in recovery mode, nothing helps at all. Also, the phone is in perfect condition. Hasn't been dropped, cracked, no water damage, or anything like that.
This place is my only hope to fix my phone before I will go out to buy another phone from the carrier.
Thank you all for taking your time to help me
u r not alone
hi, huntitude. even i am experiencing similar issues. kindly follow this thread and update if u find any solution
http://forum.xda-developers.com/note-4/help/frustrating-problem-phone-lagging-t3336964
doctor geek said:
hi, huntitude. even i am experiencing similar issues. kindly follow this thread and update if u find any solution
http://forum.xda-developers.com/note-4/help/frustrating-problem-phone-lagging-t3336964
Click to expand...
Click to collapse
Well I already got rid of my note 4 unfortunately before anyone could help me here so I had to upgrade my phone to note 5 and return note 4. While I still had my note 4, I realized something weird. While the phone was lagging and crashing etc.. When I had it plugged in for charge it would work perfectly fine. No lag, it wouldn't freeze up or restart (had it running perfect for 7 hours). It was like my phone was brand new again. As soon as I unplugged it from the charger, few minutes in and it was back to restarting and all that. I never knew why it did that.
Anyone know why this mightve happened?
Might be the battery though
I thought that too. I tried my brothers note 4 battery for awhile and it worked for a little bit and then it started doing the same thing even on his battery. Shrugs.
Huntitude said:
I thought that too. I tried my brothers note 4 battery for awhile and it worked for a little bit and then it started doing the same thing even on his battery. Shrugs.
Click to expand...
Click to collapse
In the COH update iteration there is an annoying bug that affect fingerprint.
The bug causing the phone to restart, lagging & closing all apps randomly when the fingerprint is set.
May be this one is also the same.
Try to disable all fingerprint related settings.
d4rkkn16ht said:
In the COH update iteration there is an annoying bug that affect fingerprint.
The bug causing the phone to restart, lagging & closing all apps randomly when the fingerprint is set.
May be this one is also the same.
Try to disable all fingerprint related settings.
Click to expand...
Click to collapse
I never used finger print scanning on my Note 4. Always disabled.
Hi there,
So my galaxy note 4 is having some serious problems for the last couple of days and it's really starting to bother me. I've tried doing everything I can find online so far but to no avail I've had no luck at all. Basically, my phone constantly keeps freezing and restarting. It will crash for quite a period of time then restart itself, crash and restart. It probably crashes and freezes about 80-90 times a day? More if I'm trying to use it of course (It also resets itself when not using it).
I've tried everything, bought a replacement (genuine) battery and not fixed it. Got to the point where I seen online about doing a factory reset so I backed everything up to my computer, started the factory reset and when I was going through the setup of logging into google and samsung account, it continues to crash and freeze all over again. (It crashed & restarted whilst retrieving my apps from google, thus I had to reinstall my apps again manually after I finally got it setup again).
To make matters worse, I cancelled the insurance cover last month and only a few days ago this started happening. I've not dropped the phone or damaged it in anyway, screen is completely perfect too. It just constantly crashes and restarts on it's own. Get a phone call and it crashes, using google maps, crash. It's beyond unusable now. I still have 4 months left of the contract before I'm due an upgrade and I really don't think it will last me that long.
Can someone PLEASE help? Suggestions would be so helpful!!!
Thank you!
P.S Phone isn't rooted, only using Nova Launcher prime.
Sounds like your battery is on its way out. Have you tried a new battery?
Already mentioned in post above
tiguy99 said:
Sounds like your battery is on its way out. Have you tried a new battery?
Click to expand...
Click to collapse
QCube said:
I've tried everything, bought a replacement (genuine) battery and not fixed it.
Click to expand...
Click to collapse
Earlier in the week I had an error I've not seen before. Phone restarted and went to black screen sort of looking at a recovery screen with android logo and in the centre of the screen was the message
"Kernal Panic" with some information on the top. This only has happened the one time and hasn't happened since. Took the battery out and restarted again...
Try hardreset or flash via odin
Krprem said:
Try hardreset or flash via odin
Click to expand...
Click to collapse
How do I go about doing either of these....
Still happening and it's driving me insane, It won't last me until the end of my contract (January)
Its rebooting 80-90 times in ONE day? Good god! Have the phone turned off then. Unnecessary pressure is being put on the phone mate!
Factory Reset isn't going to solve it anyway, its for tiny problems. Your system is somehow messed up badly.
Do what the above member said. Flash a stock ROM via Odin. But before that you need to completely wipe the phone. To completely wipe you need a custom recovery like TWRP. So flash it now, root the phone, then reboot into TWRP and use the Advanced Wipe section to wipe everything (external SD not needed), then reboot the phone in Download mode, and flash the latest stock ROM via Odin.
You are now part of a large group of us having the same issues. Several things have been tried. One thought is that the motherboard is faulty. Replacing it would be expensive. Download the app "wake lock" and set it to partial_wake_lock. Don't ask me why it works, but it does. Apparently the phone goes nuts when the screen tries to go off, the partial lock keeps it from crashing. That makes the phone usable, hopefully a permanent solution will become available. ;( The only time it goes nutty again is if the battery runs down and when I restart, the app is not running. Going back to the back and setting it to partial has allowed me to play games, etc for extended periods of time and no problems. It shouldn't be that way, and I really suspect the marshmallow update and then security update screwed it up, it was fine before that.
QCube said:
Hi there,
So my galaxy note 4 is having some serious problems for the last couple of days and it's really starting to bother me. I've tried doing everything I can find online so far but to no avail I've had no luck at all. Basically, my phone constantly keeps freezing and restarting. It will crash for quite a period of time then restart itself, crash and restart. It probably crashes and freezes about 80-90 times a day? More if I'm trying to use it of course (It also resets itself when not using it).
I've tried everything, bought a replacement (genuine) battery and not fixed it. Got to the point where I seen online about doing a factory reset so I backed everything up to my computer, started the factory reset and when I was going through the setup of logging into google and samsung account, it continues to crash and freeze all over again. (It crashed & restarted whilst retrieving my apps from google, thus I had to reinstall my apps again manually after I finally got it setup again).
To make matters worse, I cancelled the insurance cover last month and only a few days ago this started happening. I've not dropped the phone or damaged it in anyway, screen is completely perfect too. It just constantly crashes and restarts on it's own. Get a phone call and it crashes, using google maps, crash. It's beyond unusable now. I still have 4 months left of the contract before I'm due an upgrade and I really don't think it will last me that long.
Can someone PLEASE help? Suggestions would be so helpful!!!
Thank you!
P.S Phone isn't rooted, only using Nova Launcher prime.
Click to expand...
Click to collapse
Which version is your note 4? verizon? att? tmobile? sprint? etc united states variant? other country? This helps find out if others that are having the same problem are on the same setup as you and more importantly tells me if I'm likely to have a problem with mine getting ready to come. :laugh:
ithehappy said:
Its rebooting 80-90 times in ONE day? Good god! Have the phone turned off then. Unnecessary pressure is being put on the phone mate!
Factory Reset isn't going to solve it anyway, its for tiny problems. Your system is somehow messed up badly.
Do what the above member said. Flash a stock ROM via Odin. But before that you need to completely wipe the phone. To completely wipe you need a custom recovery like TWRP. So flash it now, root the phone, then reboot into TWRP and use the Advanced Wipe section to wipe everything (external SD not needed), then reboot the phone in Download mode, and flash the latest stock ROM via Odin.
Click to expand...
Click to collapse
80-90 times in one day is probably being generous. I've not actually counted how many times it restarts but If I need to use my phone I can guarantee it will be restarting a couple of times. Driving using navigation *Crashes* Inbound phone call *Crashes* get text message *crashes* all followed by the phone restarting. Practically unusable.
phonepie said:
Which version is your note 4? verizon? att? tmobile? sprint? etc united states variant? other country? This helps find out if others that are having the same problem are on the same setup as you and more importantly tells me if I'm likely to have a problem with mine getting ready to come. :laugh:
Click to expand...
Click to collapse
Vodafone UK - Samsung Galaxy Note 4 / SM-N910F running Android 6.0.1
grizzylemon said:
You are now part of a large group of us having the same issues. Several things have been tried. One thought is that the motherboard is faulty. Replacing it would be expensive. Download the app "wake lock" and set it to partial_wake_lock. Don't ask me why it works, but it does. Apparently the phone goes nuts when the screen tries to go off, the partial lock keeps it from crashing. That makes the phone usable, hopefully a permanent solution will become available. ;( The only time it goes nutty again is if the battery runs down and when I restart, the app is not running. Going back to the back and setting it to partial has allowed me to play games, etc for extended periods of time and no problems. It shouldn't be that way, and I really suspect the marshmallow update and then security update screwed it up, it was fine before that.
Click to expand...
Click to collapse
I'm gonna give this a go and hopefully it'll help! Thanks for the advice. Funnily enough, for a couple of months the phone has been prevented from the screen going off. I get a text or a notification and the screen would stay on until I hit the power button to turn it back off. Get a text in the middle of the night and I'd wake up to a boiling hot phone the next day, almost too hot to even keep in the hands. This literally frustrated me beyond belief and had to get a new battery and all sorts of complications. Also you mention the android update which made me think, I NEVER had this issue before I installed the security update for 6.0.1 - I put my money on something really stupid that's sincerely knackered my phone for certain!
While upgrading a phone, especially for major upgrades like from LP to MM, OTA method should always be avoided. You MUST do a clean flash of the ROM, otherwise you are bound to have problems. 80% of time people complain because they didn't flash the ROM cleanly, so whatever you want to do now, do it, but if it doesn't solve it (very likely it won't), then kindly flash the ROM via Odin after a full wipe. And if even that doesn't solve it then its hardware.
QCube said:
80-90 times in one day is probably being generous. I've not actually counted how many times it restarts but If I need to use my phone I can guarantee it will be restarting a couple of times. Driving using navigation *Crashes* Inbound phone call *Crashes* get text message *crashes* all followed by the phone restarting. Practically unusable.
Vodafone UK - Samsung Galaxy Note 4 / SM-N910F running Android 6.0.1
I'm gonna give this a go and hopefully it'll help! Thanks for the advice. Funnily enough, for a couple of months the phone has been prevented from the screen going off. I get a text or a notification and the screen would stay on until I hit the power button to turn it back off. Get a text in the middle of the night and I'd wake up to a boiling hot phone the next day, almost too hot to even keep in the hands. This literally frustrated me beyond belief and had to get a new battery and all sorts of complications. Also you mention the android update which made me think, I NEVER had this issue before I installed the security update for 6.0.1 - I put my money on something really stupid that's sincerely knackered my phone for certain!
Click to expand...
Click to collapse
Thanks for letting me know your version. Hopefully it wont affect mine since mine is US Verizon. But out of curiosity have you checked for even the slightest sticky button? I've had phones where a button started to get tacky and would cause it to keep the screen on or go on and off like what you're saying. May not even feel like a sticky button. Do they all click very responsive? or do any feel like they have a dull thud experience?
phonepie said:
Thanks for letting me know your version. Hopefully it wont affect mine since mine is US Verizon. But out of curiosity have you checked for even the slightest sticky button? I've had phones where a button started to get tacky and would cause it to keep the screen on or go on and off like what you're saying. May not even feel like a sticky button. Do they all click very responsive? or do any feel like they have a dull thud experience?
Click to expand...
Click to collapse
The volume rocker and power button feel really loose but this isn't really something new. Something I have noticed is when I take the cover off the back, the battery barely stays in itself. If holding screen upwards and battery cover off then It doesn't hold the battery which made me possibly think that perhaps the battery does not situate properly and doesn't deliver enough power (or too much) but this was just one of my theories into why the hell my phone is acting this way.
Edit:
Forgot to add I'm running the security patch 01/08/2016
QCube said:
The volume rocker and power button feel really loose but this isn't really something new. Something I have noticed is when I take the cover off the back, the battery barely stays in itself. If holding screen upwards and battery cover off then It doesn't hold the battery which made me possibly think that perhaps the battery does not situate properly and doesn't deliver enough power (or too much) but this was just one of my theories into why the hell my phone is acting this way.
Edit:
Forgot to add I'm running the security patch 01/08/2016
Click to expand...
Click to collapse
Are you able to wedge a folded small piece of paper between the bottom edge of the battery and the phone to make the battery fit tighter? I mean it's not good to have a loose battery. But I can't see how that would cause the screen to stay on. If anything I would think it would cause the phone to shut off or reboot.
QCube said:
80-90 times in one day is probably being generous. I've not actually counted how many times it restarts but If I need to use my phone I can guarantee it will be restarting a couple of times. Driving using navigation *Crashes* Inbound phone call *Crashes* get text message *crashes* all followed by the phone restarting. Practically unusable.
Vodafone UK - Samsung Galaxy Note 4 / SM-N910F running Android 6.0.1
I'm gonna give this a go and hopefully it'll help! Thanks for the advice. Funnily enough, for a couple of months the phone has been prevented from the screen going off. I get a text or a notification and the screen would stay on until I hit the power button to turn it back off. Get a text in the middle of the night and I'd wake up to a boiling hot phone the next day, almost too hot to even keep in the hands. This literally frustrated me beyond belief and had to get a new battery and all sorts of complications. Also you mention the android update which made me think, I NEVER had this issue before I installed the security update for 6.0.1 - I put my money on something really stupid that's sincerely knackered my phone for certain!
Click to expand...
Click to collapse
Let me know how it goes. There are other threads about same issue. Most of us have tried reflashing, wiping everything, custom roms, going back to stock, trying to downgrade, taking out the sim card, taking out the sd card, not having both in at same time, brand new battery, I think even putting the battery in the freezer momentarily, etc. etc. Nobody seems to have had any real luck with it, except those who were under warranty and got a new phone, or are capable and wiling to exchange some hardware. I just find it odd that it happened all of a sudden after updates and recently to many people.. Still, I keep coming here hoping someone will have great news. Mine started with marshmallow, but definitely got worse with the security update.
grizzylemon said:
Let me know how it goes. There are other threads about same issue. Most of us have tried reflashing, wiping everything, custom roms, going back to stock, trying to downgrade, taking out the sim card, taking out the sd card, not having both in at same time, brand new battery, I think even putting the battery in the freezer momentarily, etc. etc. Nobody seems to have had any real luck with it, except those who were under warranty and got a new phone, or are capable and wiling to exchange some hardware. I just find it odd that it happened all of a sudden after updates and recently to many people.. Still, I keep coming here hoping someone will have great news. Mine started with marshmallow, but definitely got worse with the security update.
Click to expand...
Click to collapse
why don't you reflash you device with supported PIT file and stock F.W ?
QCube said:
Hi there,
So my galaxy note 4 is having some serious problems for the last couple of days and it's really starting to bother me. I've tried doing everything I can find online so far but to no avail I've had no luck at all. Basically, my phone constantly keeps freezing and restarting. It will crash for quite a period of time then restart itself, crash and restart. It probably crashes and freezes about 80-90 times a day? More if I'm trying to use it of course (It also resets itself when not using it).
I've tried everything, bought a replacement (genuine) battery and not fixed it. Got to the point where I seen online about doing a factory reset so I backed everything up to my computer, started the factory reset and when I was going through the setup of logging into google and samsung account, it continues to crash and freeze all over again. (It crashed & restarted whilst retrieving my apps from google, thus I had to reinstall my apps again manually after I finally got it setup again).
To make matters worse, I cancelled the insurance cover last month and only a few days ago this started happening. I've not dropped the phone or damaged it in anyway, screen is completely perfect too. It just constantly crashes and restarts on it's own. Get a phone call and it crashes, using google maps, crash. It's beyond unusable now. I still have 4 months left of the contract before I'm due an upgrade and I really don't think it will last me that long.
Can someone PLEASE help? Suggestions would be so helpful!!!
Thank you!
P.S Phone isn't rooted, only using Nova Launcher prime.
Click to expand...
Click to collapse
Aside from the previously proposed wake lock solution, members in the T-Mobile Note 4 threads have experienced limited success with a downgrade to LP from MM.
From my reading, these issues seem to be common across all Snapdragon models, not to say it Exynos is excluded (I don't frequent Exynos threads).
himuslg123 said:
why don't you reflash you device with supported PIT file and stock F.W ?
Click to expand...
Click to collapse
I tried that and it didn't work for me. The only surefire solution is a replacement device, but even then there's no guarantee the device won't start acting up in the future.
pls help stuck in download mode
this is the issue I'm getting...I did a complete data wipe using twrp...now stuck on this screen...cant even push files...device not recognized in adb or fastboot mode....
what to do...??
imgur(dot)com/a/gKPaL
Well a new motherboard was the only thing that fixed it for me, replaced under the 2 year warranty but I had to wait a while for parts. What is interesting is that the phone is much faster, the battery life much better than when it was new. Also it now barely gets warm using google maps - before it got quite hot. It would be very interesting to find out what percentage of Note 4's have been going down with is problem - mine was a fairly early one - was Samsung rushing to beat Apple two years ago and a bad batch of parts used? I don't know -we need some answers on what is the problem to be sure.
Just a personal experience and thus advice, please don't keep flashing bunch of stuffs every other day. The more your eMMC gets used more chance of your phone getting messed up. This is how my Note 3 died, kept flashing this and that, and did the same on Note 4 too, but have now stopped. I don't know whether there's an endurance rating on these eMMCs used or not but this is what I think, I could be wrong, please quote me in that case.
hathertonwood said:
Well a new motherboard was the only thing that fixed it for me, replaced under the 2 year warranty but I had to wait a while for parts. What is interesting is that the phone is much faster, the battery life much better than when it was new. Also it now barely gets warm using google maps - before it got quite hot. It would be very interesting to find out what percentage of Note 4's have been going down with is problem - mine was a fairly early one - was Samsung rushing to beat Apple two years ago and a bad batch of parts used? I don't know -we need some answers on what is the problem to be sure.
Click to expand...
Click to collapse
Wow, that sounds promising. I'm sending mine for replacement, and although I'm not getting a new MB installed, hopefully the incoming unit will be similar in performance to yours.
ithehappy said:
Just a personal experience and thus advice, please don't keep flashing bunch of stuffs every other day. The more your eMMC gets used more chance of your phone getting messed up. This is how my Note 3 died, kept flashing this and that, and did the same on Note 4 too, but have now stopped. I don't know whether there's an endurance rating on these eMMCs used or not but this is what I think, I could be wrong, please quote me in that case.
Click to expand...
Click to collapse
Your reasoning sounds plausible, but my phone suffered similar issues and I only flashed my unit 2-3 times in the 14 months I had it.
Hello,
I'm experiencing issue after MIUI11 update. Every morning after overnight charge fingerprint and pin unlock no longer work(so pretty much I can't access phone launcher), and then I hold power button and after 30 seconds phone reboots itself. I did not experience this issue on MIUI10. Did anyone experienced something like this and know fix for it ? I still did not try to do factory reset. I tried to figure out why it freeze but logcat don't say anything interesting and things like /proc/last_kmsg are not accessible without root. If anyone know how I could find reason for this freeze please let me know.
draxd said:
Hello,
I'm experiencing issue after MIUI11 update. Every morning after overnight charge fingerprint and pin unlock no longer work(so pretty much I can't access phone launcher), and then I hold power button and after 30 seconds phone reboots itself. I did not experience this issue on MIUI10. Did anyone experienced something like this and know fix for it ? I still did not try to do factory reset. I tried to figure out why it freeze but logcat don't say anything interesting and things like /proc/last_kmsg are not accessible without root. If anyone know how I could find reason for this freeze please let me know.
Click to expand...
Click to collapse
Yes, i can confírm that the battery drain and overheat still ocurres in miui 11. Updated to miui 11.0.1.0 yesterday and today the phone goes warm and sucks all the battery again. seems this is a major bug. We need to think in a way to contact xiaomi all together
And happns exactly that you describe. Does not turn on, phone warm, and need to press power button for a while to restart
maxionline said:
Yes, i can confírm that the battery drain and overheat still ocurres in miui 11. Updated to miui 11.0.1.0 yesterday and today the phone goes warm and sucks all the battery again. seems this is a major bug. We need to think in a way to contact xiaomi all together
And happns exactly that you describe. Does not turn on, phone warm, and need to press power button for a while to restart
Click to expand...
Click to collapse
Hi,
Looks like fix from this article https://piunikaweb.com/2019/11/02/mi-9t-miui-11-battery-drain-workaround/ fixed my problem. I did not experienced issue again after applying this fix.
draxd said:
Hi,
Looks like fix from this article https://piunikaweb.com/2019/11/02/mi-9t-miui-11-battery-drain-workaround/ fixed my problem. I did not experienced issue again after applying this fix.
Click to expand...
Click to collapse
I applied the procedure and it didn't work for me, just like the warm-up on my device