Camera Crash Issue - OnePlus 5 Questions & Answers

Hi everyone!! I am having camera crash issue with my Oneplus 5. It crashes every time I open the camera app. It opens for 5-6 seconds and crashes each time. I tried clearing data of camera and also clearing cache from recovery, but no luck. I have tried hard reset the phone, re-locked the bootloader, completely back to stock, but still no luck with camera, it still crashes. Recently, I tried open beta with android 9, but still same with the camera.
Does/did anyone have such problem with the phone? Any solution would be highly appreciated.
I have attached the video her,. http://drive.google.com/file/d/1fgNFTNsEYsiHKsGC96jn6oT7EwQTH4zE/view?usp=sharing

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[Q] Camera does not work after the last update

Please help me or assist me with fixing my phone camera. I am a noob to Android phones but I'm technical (MCSE,CNE, A+,Security+)
Problem:
My SGH-I337 is about 2 months old. I applied the UCUAMF3 update OTA and afterwards everything worked fine but I found the camera program took a long time to load and would only display a black screen. I would have to restart the phone and launch the camera first to get it to work. Today I continued to have this problem but could never get the camera to work. It would only display a black screen and I can touch the screen and see the focus square and I can select settings and change mode but it takes a long time. There is about a 15-30 second delay after touching a menu option on the screen. At first I was able to switch to the rear (screen) camera and it would work but eventually that stopped. If I let it sit on the screen with the camera I will here a beep every so often but it may be because I've touched the buttons. Everything else works fine and I have no problem with anything except the camera app or any app that tries to use the camera like Amazon to scan a barcode or Facebook to take a picture. Usually these apps become unresponsive and then quit. A couple times I got a message that said Camera Failed.
Things I tried:
Rebooting and removing battery
booting in to safe mode and the problem is the exact same
Force stoping camera app and doing a clear data and clear cache
Wiping cache partition.
Phone:
AT&T Samsung Galaxy S4 SGH-I337
Update applied OTA on approximately 7/10
JDQ39.I337UCUAMF3
also tried factory reset
I also did a factory reset and the camera will not work. Only a black screen.
havrek said:
Please help me or assist me with fixing my phone camera. I am a noob to Android phones but I'm technical (MCSE,CNE, A+,Security+)
Problem:
My SGH-I337 is about 2 months old. I applied the UCUAMF3 update OTA and afterwards everything worked fine but I found the camera program took a long time to load and would only display a black screen. I would have to restart the phone and launch the camera first to get it to work. Today I continued to have this problem but could never get the camera to work. It would only display a black screen and I can touch the screen and see the focus square and I can select settings and change mode but it takes a long time. There is about a 15-30 second delay after touching a menu option on the screen. At first I was able to switch to the rear (screen) camera and it would work but eventually that stopped. If I let it sit on the screen with the camera I will here a beep every so often but it may be because I've touched the buttons. Everything else works fine and I have no problem with anything except the camera app or any app that tries to use the camera like Amazon to scan a barcode or Facebook to take a picture. Usually these apps become unresponsive and then quit. A couple times I got a message that said Camera Failed.
Things I tried:
Rebooting and removing battery
booting in to safe mode and the problem is the exact same
Force stoping camera app and doing a clear data and clear cache
Wiping cache partition.
Phone:
AT&T Samsung Galaxy S4 SGH-I337
Update applied OTA on approximately 7/10
JDQ39.I337UCUAMF3
Click to expand...
Click to collapse
I'm starting to think this may be a hardware problem..
havrek said:
I'm starting to think this may be a hardware problem..
Click to expand...
Click to collapse
fyi: I had exactly the same problem before the update.
After the update, the problem persisted. I did a hard reset after updating and the problem went away. The problem has not returned since.
GeorgeP said:
fyi: I had exactly the same problem before the update.
After the update, the problem persisted. I did a hard reset after updating and the problem went away. The problem has not returned since.
Click to expand...
Click to collapse
when you say hard reset is that the same thing as restoring to factory defaults?
havrek said:
when you say hard reset is that the same thing as restoring to factory defaults?
Click to expand...
Click to collapse
Yes. I went into Settings>Accounts>Backup and reset>Factory data reset
Hardware or Software
So far I've done the hard reset twice via the hardware buttons and once from the software. I'm still puzzled if this is hardware or software. I read that the july update had new camera firmware and that is when my problem started. But since everyone is not having this problem I would guess it isn't a widespread. Still not sure if it is hardware or software. Which I could re-apply that July ROM again to see if that fixes it.

Camera just displaying black?

I tried other camera apps., tried uninstalling and reinstalling the moto camera app, reboot, nothing. Wiped cache of the app as well.
Going to try other things as well but really hope the camera itself isn't broken.
I accidently factory resetted in TWRP.... anyway, the camera still display black ****, I think it's broken
Working now?

Camera is not working properly

Hello, I have p8lite few months and I see very often, almost always, when I run camera app, it looks that is is working, but..
when I left the application by HOME or BACK and return back to camera, here are various behaviors:
1) black screen and after some time camera app restart itself, and again and again
2) camera shows the screen but unable to get focus to object
3) camera works normally - this occurs only some times, 1) or 2) wins
Sometime helps end of app from tasks or clear data of camera.
I also made the factory reset and I camera is doing it again - the same on the clean system after some time.
When looking on LOGs, here is strange error about some buffer which launch app again and again.
I have original Android6, EMUI4.0 - C432B574
Any idea? Anybody see this problem?
thank you!
dejvoso said:
Hello, I have p8lite few months and I see very often, almost always, when I run camera app, it looks that is is working, but..
when I left the application by HOME or BACK and return back to camera, here are various behaviors:
1) black screen and after some time camera app restart itself, and again and again
2) camera shows the screen but unable to get focus to object
3) camera works normally - this occurs only some times, 1) or 2) wins
Sometime helps end of app from tasks or clear data of camera.
I also made the factory reset and I camera is doing it again - the same on the clean system after some time.
When looking on LOGs, here is strange error about some buffer which launch app again and again.
I have original Android6, EMUI4.0 - C432B574
Any idea? Anybody see this problem?
thank you!
Click to expand...
Click to collapse
Try downgrading to B560 or lower.

Anyone have this problem with Oreo?

Updated to Oreo and now my second screen is missing and every 2 seconds a pop up says Unfortunately the second screen has stopped working.
Is there any fix for this? Thanks!
markmessier8888 said:
Updated to Oreo and now my second screen is missing and every 2 seconds a pop up says Unfortunately the second screen has stopped working.
Is there any fix for this? Thanks!
Click to expand...
Click to collapse
Have you tried a factory reset? That or force stopping it and clearing data?
Hi,
I found (with hard effort, kinda, cus it kept popping up) that in App info there is two of them, Second Screen provider & Second Screen settings.
Tried to quickly force close & clear data both of them but the Second Screen is crashing still.
Plus, I don't want to factory reset.
You are going to have to factory reset that is the fix. You might be able to fix it with clearing caches and davlik in twrp if that is applicable. But chances are factory reset will be the only thing that fixes it.

S8 on the official 9.0, camera bug, possible solution?

Hi people! Recently I've been having problems with stock camera app on my s8. Normally using both cameras, taking some photos and and when I click to exit from it, camera keeps working, all buttons on screen would freeze and I wait like 5 seconds to actually exit and even worse, sometimes it won't start recording after i clikc REC button, just stays there and does nothing. Is this like common problem, maybe due to pie 9.0 update? Maybe any possible apps that causes interference ? One more thing, after exiting from it i get a notification something like this "gallery app keeps crushing, using too much battery, put it to sleep?"
I have tried solving it with clearing camera and gallery data and app cache, whole partrition cache, uninstalling gallery update, problem still not gone. Thanks.
First step: Factory Reset

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