Google Maps location sharing suddenly stopped - Moto G4 Play Questions & Answers

TL,DR: Google Maps location sharing suddenly stopped working between two Moto G4 Plays, but they can still location share with me. What's going on?
The facts:
I have a Google account and am logged in to Google Maps. The same goes for my parents. I have a Samsung Note 5, they have Moto G4 Plays. We've all updated to the latest Android versions available (7.0 for me, 7.1.1 for them). We've all updated Maps to the latest versions possible.
We previously had location sharing working just fine, each of us could see the other 2. 2-3 weeks ago, they stopped being able to see each other, but they could see me, and I could see them. They can each successfully location share with my wife (Samsung Galaxy S7, android 8.0.0). When they try to share their locations with each other, they get a message saying that the recipient doesn't have a Google account, and that the share can only occur via an emailed link. That email option is only good for 3 days at a time.
I've tried fiddling with settings, reinstalling Maps, logging them out/in to Maps, clearing Maps' app cache, and rebooting the phones... No success.
Has anyone else experienced this? Any other ideas to try?
Thank you!

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Stanley_Cooper said:
Hi
My nexus 10 received the lollipop update last night. Once the upgrade was completed I tried to open up gmail or email where upon I received the following error message:-
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Click to expand...
Click to collapse
No. I flashed lollipop using fastboot (losing all data in the process); this could be an option for you.
Cheers poldie,
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