Sudden shutdown 30% - ZTE Axon 7 Questions & Answers

Ok so my phone is the 2017u, running currently the latest LOS16 but this shutdown has happened on 15.1 unnoficials and official.
Is this battery crapping out on me finally as when I was using my accubattery it reported around 72%.
I have a replacement Cameron Sino to fit but since that in itself could be over a year old (new at least) I don't hold out much hope it's not down to 90% just through age.
Cheers

Jcth1 said:
Ok so my phone is the 2017u, running currently the latest LOS16 but this shutdown has happened on 15.1 unnoficials and official.
Is this battery crapping out on me finally as when I was using my accubattery it reported around 72%.
I have a replacement Cameron Sino to fit but since that in itself could be over a year old (new at least) I don't hold out much hope it's not down to 90% just through age.
Cheers
Click to expand...
Click to collapse
72% should be decent, although not great. Calibrate your battery.
Calibration:
Drain to 0%, boot phone drain to 0% again.
Charge to 100% without booting if possible. Otherwise charge while in TWRP.
Unplug
Boot phone, then charge to 100%, unplug, reboot, charge again to 100%, repeat until you have 100% after a reboot while unplugged.
Drain to 0% without charging.
Boot phone and charge to 100% while booted.
Then reset Accubattery, do two cycles from 100% to 0% then charging to 100% while booted, no partial charging. Then run normal usage for a week, see if it reports anything different. If your capacity is around 2000mah, you might want to consider replacing it.

Cheers and have done that cycle before for calibration. Does flashing ROMs throw out the calibration as generally always seem to bugger up my phone every couple weeks flashing something that breaks it or doesn't work.
Will do it when I refit my new battery. I happy to burn this battery out this side of Xmas as wanting it to donor its board for a battery mod I have planned anyways.
Was just wondering if it's likely to be that my battery is fooked that's all. It seems to shutdown to dfu mode and then when plugged in it automatically reboots and shows 30%.

Jcth1 said:
Cheers and have done that cycle before for calibration. Does flashing ROMs throw out the calibration as generally always seem to bugger up my phone every couple weeks flashing something that breaks it or doesn't work.
Will do it when I refit my new battery. I happy to burn this battery out this side of Xmas as wanting it to donor its board for a battery mod I have planned anyways.
Was just wondering if it's likely to be that my battery is fooked that's all. It seems to shutdown to dfu mode and then when plugged in it automatically reboots and shows 30%.
Click to expand...
Click to collapse
If your phone is going into dfu and the battery issue is occurring afterwards. It might not be the battery. It wouldn't hurt to get on a more stable ROM that doesn't dfu, do the calibration again and retest with Accubattery.

I think LOS16 is stable enough. It seems to be at least.
If the battery is below 50 % then it sometimes dfu's if I ask to much of it when the ambient temperature is cold so the actual phone is cold to touch or if I feel heat of the phone around 10 o'clock of fingerprint scanner.
Typical example of cold shutdown is could be speaking to wife on WhatsApp back in Canada and boom it's gone and won't reboot until I plug it in.
Sometimes when Ive tried to use the camera or do moving files and it's warm wherever I am it will shutdown also.

Jcth1 said:
I think LOS16 is stable enough. It seems to be at least.
If the battery is below 50 % then it sometimes dfu's if I ask to much of it when the ambient temperature is cold so the actual phone is cold to touch or if I feel heat of the phone around 10 o'clock of fingerprint scanner.
Typical example of cold shutdown is could be speaking to wife on WhatsApp back in Canada and boom it's gone and won't reboot until I plug it in.
Sometimes when Ive tried to use the camera or do moving files and it's warm wherever I am it will shutdown also.
Click to expand...
Click to collapse
Well you're not the only one who has reported dfus with the latest Los16 builds. So as I said, you may want to make sure it isn't the ROM first. Try testing your battery out on DotOS 2.5, just to be sure, as there haven't been any dfus reported there. I know this would mean clean flashing and starting fresh for a few days, but you can restore your LOS backup as soon as you find that you still have the battery issue with DotOS.
Honestly though, from your latest description, it sounds to be the battery.
Are you using another kernel, like Schwifty?

I've played about with schwifty 4, 5.4, 5.5, 5.8 and 5.10 but reverted back to LOS 16 kernal for now. When the next stable schwifty comes out I might flash that though I'm feeling again this side of Xmas it's not a problem.
My biggest problem is I am moving back to Toronto next year before the spring and I can't be having my phone dfu'in on me if it's too cold hence my asking now to try to work out whether it's the battery or not.
Is there anything I can run after a shutdown to report stuff like a logcat or something ??
Edit
Also it takes an hour to charge my phone to 100% from about 87% which makes me feel the battery is just done now. Remember the same happening on my old nexus 6p and nexus 5 before that.
And if it does get up to 100 it drops charge quite quickly until about 80% then it seems to normalise after into a reasonable rate of loss depending what I'm doing etc.
The phone in TWRP only charged to 94% and had been there for 20 minutes, basically the time it took for my breakfast to come and to be consumed at my local wetherspoons (Brit reference)

Jcth1 said:
I've played about with schwifty 4, 5.4, 5.5, 5.8 and 5.10 but reverted back to LOS 16 kernal for now. When the next stable schwifty comes out I might flash that though I'm feeling again this side of Xmas it's not a problem.
My biggest problem is I am moving back to Toronto next year before the spring and I can't be having my phone dfu'in on me if it's too cold hence my asking now to try to work out whether it's the battery or not.
Is there anything I can run after a shutdown to report stuff like a logcat or something ??
Edit
Also it takes an hour to charge my phone to 100% from about 87% which makes me feel the battery is just done now. Remember the same happening on my old nexus 6p and nexus 5 before that.
And if it does get up to 100 it drops charge quite quickly until about 80% then it seems to normalise after into a reasonable rate of loss depending what I'm doing etc.
The phone in TWRP only charged to 94% and had been there for 20 minutes, basically the time it took for my breakfast to come and to be consumed at my local wetherspoons (Brit reference)
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Click to collapse
Oh wow, yeah, all indicators of a bad battery. I wish i could recommend a good seller, but the one i bought one from gave me a battery with only 80% health. I got 50% refund back, since they didn't want to do an exchange. Still haven't decided if it's worth getting another one. I'm pretty content with 6 hours sot.

EBeatFLA said:
Oh wow, yeah, all indicators of a bad battery. I wish i could recommend a good seller, but the one i bought one from gave me a battery with only 80% health. I got 50% refund back, since they didn't want to do an exchange. Still haven't decided if it's worth getting another one. I'm pretty content with 6 hours sot.
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Click to collapse
Wish I could get 6hours sot. It's ok. I hope my Cameron Sino for the grand x4 or whatever it is will be fine. I am going to hack my back out soon and use my dead battery board to solder in 2 replacement 3000mah or whatever fits batteries.
My Cameron Sino wasn't expensive and brand new so I hope it's in good shape. Either way 2 new lipos from eBay and a small Dremel will do the job haha

Replaced my battery this week with a Cameron sino new from eBay here in the UK. Massive difference to battery life and now the phone is lasting more akin to what I expect from an 820 powered phone.
I'm running
09/18 los16
Schwifty v5 stable
Gms magisk.
Had a nice flat line last night when I was in bed.

Jcth1 said:
Ok so my phone is the 2017u, running currently the latest LOS16 but this shutdown has happened on 15.1 unnoficials and official.
Is this battery crapping out on me finally as when I was using my accubattery it reported around 72%.
I have a replacement Cameron Sino to fit but since that in itself could be over a year old (new at least) I don't hold out much hope it's not down to 90% just through age.
Cheers
Click to expand...
Click to collapse
i have same problems here so now and then,also happens on older roms.
also weird battery drains and accu % on statusbar.
Some people claimed my battery is downgraded etc,but at this point i think its caused due the burn in display stuff (when your phone is hot and decide to change roms)
i think replacing your battery doesnt solve it

Related

Extremly strange battery behaviour! Jumps Upp and down and drainage on stock Note 4

Note 4 unrooted, Stock 5.1.1
Fast charging enabled, great battery life untill about a week agoo.
All the sudden my battery have been acting strange. For starters it drains extremly fast! tried every damn app to see what is causing that! Cant find any thing. removed the battery and still dosent help
And just now i had 13% battery and 1 secound later it was down to 1% !!!!
I put in the fast charger and it says it cant charge, but charge icon is still there!
1 secound later its 3% and after that it jumps to 40% then gets back to 25%
Sounds like a bad battery bub. My first battery went Ro hell randomly like that and I found it literally was just that battery. I ordered a replacement plus little charging back up kit on amazon and that battery is normal.
KingVekxin said:
Sounds like a bad battery bub. My first battery went Ro hell randomly like that and I found it literally was just that battery. I ordered a replacement plus little charging back up kit on amazon and that battery is normal.
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Click to collapse
hmm! I susspect that to, but this happened pretty fast!
Untill a week agoo i had as mentioned great battery life! But then battery began to drain pretty fast. but the battery jump is totally new and i got this today while looking at the screen.
Can even add that now after a restart i got from 25% down to 16% just after a restart and cache clear :S
3kgt said:
hmm! I susspect that to, but this happened pretty fast!
Untill a week agoo i had as mentioned great battery life! But then battery began to drain pretty fast. but the battery jump is totally new and i got this today while looking at the screen.
Can even add that now after a restart i got from 25% down to 16% just after a restart and cache clear :S
Click to expand...
Click to collapse
That's pretty much how mine started. It was at random, seemingly had no reason to do it honestly. But the first instance it had i believe 15% battery left and suddenly shut itself off lol afterwards I just got another battery on top of an extended battery which I refused to use the fast charging function with. I've read too much and experienced first hand it just wrecks batteries.
strange mine start doing the exact same today. Jumping from 60 to 20 to zero in minutes. Any one advise where to get genuine replacement, not the ebay crap.
Thanks
gersrt said:
strange mine start doing the exact same today. Jumping from 60 to 20 to zero in minutes. Any one advise where to get genuine replacement, not the ebay crap.
Thanks
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Click to collapse
I live in Sweden, found many Original batterys.. So i dont think that would be a problem. The cost on the other side, thats a nother story!
Hmm.. I suspect fast charging as well. This is the first phone i used with fast charging, and first time that this happens to me.. And i have owned many phones. :S
Will close fast charging, thow its a damn good function.
gersrt said:
strange mine start doing the exact same today. Jumping from 60 to 20 to zero in minutes. Any one advise where to get genuine replacement, not the ebay crap.
Thanks
Click to expand...
Click to collapse
Same thing happened to mine as well. Ended up buying a two pack of Anker batteries on Amazon, and it's worked like a champ ever since.
I had some really poor battery issues after 5.1.1, also about a month after dropping my Note in water...anyways, I did a factory reset after having 5.1.1 for a few days, and now the battery is doing great!!! 10 -12 hours with medium to heavy use.
I have now changed to a new battery and dont use fast charge anymore.. but now im using wireless charging instead lol
Anyways im still unhappy with the battery, i will do a reset when i get time.
I went from 50 to 1 one night. This was on KK. I upgraded to 5.0.1 (BOF) three days ago and the battery life seems more stable and longer lasting. Try letting it drain until it powers itself off (at night) and charge it off until it is full. I have had to do this on other Android phones (an S3 was one) and it corrected strange battery performance, readings.

Phone shut off at 32% and only charged 7% in 1h30m with fast charge

I work 8 hour shifts and my 6P on Pure Nexus lasts through the shift with ~30% when I get home.
I was listening to music through Bluetooth and when I turned off my headset around 5 hours into my shift, my phone shut off and wouldn't turn on. I was in and out of the freezer, so I thought it was the cold. I got home, turned it on and plugged it in and saw it had 32% left.
An 1h30m of charging and it only charged 7% which is really unusual and is the first time.
I have AccuBattery Pro and it is saying it's going to take 10 more hours to fully charge using fast charge. Android lockscreen says "Charging rapidly. 12 hours until full."
Also in AccuBattery, although my design capacity for the battery is 3450 mah, it normally says estimated capacity is 2200, but is now saying I have over 5000 mah in capacity.
When unplugged, it has a screen on discharge rate of 50-70%/h when the average is 23%/h.
Is the battery dying? I thought it would gradually decrease in capacity and not suddenly change overnight.
When my battery bug hit..it just hit. No warning signs or anything. I was crapping out anywhere from 60%-10% and everywhere in between. I bit the bullet and RMAed for a new battery (they gave me a new screen too for whatever reason) Before i sent it in my Accubattery stats were saying i was at 75% capacity and now ive been at 100% capacity since i got it back and i can happily go from 100%-0% like its supposed to.
Although your situation does sound unique its almost certain you'll need a battery replacement.. or try a new ROM and see if it keeps happening.
Wickidmasshole said:
When my battery bug hit..it just hit. No warning signs or anything. I was crapping out anywhere from 60%-10% and everywhere in between. I bit the bullet and RMAed for a new battery (they gave me a new screen too for whatever reason) Before i sent it in my Accubattery stats were saying i was at 75% capacity and now ive been at 100% capacity since i got it back and i can happily go from 100%-0% like its supposed to.
Although your situation does sound unique its almost certain you'll need a battery replacement.. or try a new ROM and see if it keeps happening.
Click to expand...
Click to collapse
Unfortunately, I got my phone from Rogers around November 2015. I don't even know what they can do about it. It's been averaging about 14%/h charging which is about 1/3 the speed. I've been using the same ROM for several weeks with no issues and haven't installed anything new lately other than app updates. I can try upgrading Pure Nexus, but it seems like they have a power menu bug at the moment.
Do you think your charger could be broken?
Wickidmasshole said:
Do you think your charger could be broken?
Click to expand...
Click to collapse
My wife has a 6P also. I was trying her charger and it's the same thing. I've rebooted twice. It's still draining at least about twice the normal average when disconnected.
So it's roughly draining at about twice the normal speed without doing anything and charging at a third the normal speed.
I seriously can't afford to replace it. I regret choosing a phone without replaceable batteries and will not do that again, which means no Pixel phones. At least I still have my Galaxy Note 3 which still works.
if i were you id backup the entire phone (or whatever is importannt to you) to my computer and download the J factory image and do a fresh clean flash and pray that it clears out whatever is going on. Sucks to start fresh, but worth a shot
Wickidmasshole said:
if i were you id backup the entire phone (or whatever is importannt to you) to my computer and download the J factory image and do a fresh clean flash and pray that it clears out whatever is going on. Sucks to start fresh, but worth a shot
Click to expand...
Click to collapse
I use FolderSync to backup my phone nightly to my NAS server.
The slow charging speed may be due to high cpu temperature. It was hovering around 40° for whatever reason. I set it down on a cold granite window sill and the temperature dropped to 35° and was charging at twice the speed, but still slower (1000mah vs 1550mah from before). I've been holding it for a while and the temperature is again going back up with charge speed slowing. Again, I've never had this happen before.
Thanks again, I'll probably restore the phone and bring it to Rogers later this week to see what they say.

Note 4 Battery Problems

Hi everyone!
I got a Note 4 a few days ago and it has battery issues.
I got it second hand online from a guy I don't know. I'm from Romania, I think the phone is from the UK, it's Verizon branded. The model is SM-N910V and the Android version is 6.0.1. It's not rooted. I noticed this V version isn't very common.
The battery that came with it was pretty poor, it would drain in a few hours with minimal usage and the worst problem is the phone would suddenly shut down at about 30-35% battery life. Then it would go into a booting loop, without being able to actually boot until I plugged it in.
I bought a new genuine battery from a popular online store here (F64), battery life is better, but still with just wifi, it went to 50% in about 2 hours of browsing. Without wifi or data (very little), it lasted for a day and a half. But the phone suddenly shut down at 8% battery life, again going into a booting loop, without being able to actually boot until I plugged it in. I'd also like to mention, when the new battery came, it only had 4% battery life left (I heard they should come about half charged, is that true?) and also there were a few reviews from people who had to try multiple batteries from this store until they got lucky with a good one. Both the old and the new batteries look identical, I don't see any signs of counterfeit.
Should I return the battery and try a new one? Is there a chance there's something wrong with the device itself?
Thank you very much!
Common problem.
Sent from my SM-N930F using Tapatalk
a602820922 said:
Common problem.
Sent from my SM-N930F using Tapatalk
Click to expand...
Click to collapse
I noticed that. Any solution?
My real fear is if there's something wrong with the device, because I can't return it.
carabus1206 said:
Hi everyone!
I got a Note 4 a few days ago and it has battery issues.
I got it second hand online from a guy I don't know. I'm from Romania, I think the phone is from the UK, it's Verizon branded. The model is SM-N910V and the Android version is 6.0.1. It's not rooted. I noticed this V version isn't very common.
The battery that came with it was pretty poor, it would drain in a few hours with minimal usage and the worst problem is the phone would suddenly shut down at about 30-35% battery life. Then it would go into a booting loop, without being able to actually boot until I plugged it in.
I bought a new genuine battery from a popular online store here (F64), battery life is better, but still with just wifi, it went to 50% in about 2 hours of browsing. Without wifi or data (very little), it lasted for a day and a half. But the phone suddenly shut down at 8% battery life, again going into a booting loop, without being able to actually boot until I plugged it in. I'd also like to mention, when the new battery came, it only had 4% battery life left (I heard they should come about half charged, is that true?) and also there were a few reviews from people who had to try multiple batteries from this store until they got lucky with a good one. Both the old and the new batteries look identical, I don't see any signs of counterfeit.
Should I return the battery and try a new one? Is there a chance there's something wrong with the device itself?
Thank you very much!
Click to expand...
Click to collapse
Return the battery.
The seller store the battery in a very poor way.
Lithium should be kept at around 40% charged if you store it for a long time (more than 1 month)
I have 5 batteries with me, 3 of them are considered broken (70 - 60% left)
The last 2 are still in very good condition, around 98 - 99%
About your device, you will need around a few days of charge cycle with a good battery.
d4rkkn16ht said:
Return the battery.
The seller store the battery in a very poor way.
Lithium should be kept at around 40% charged if you store it for a long time (more than 1 month)
I have 5 batteries with me, 3 of them are considered broken (70 - 60% left)
The last 2 are still in very good condition, around 98 - 99%
About your device, you will need around a few days of charge cycle with a good battery.
Click to expand...
Click to collapse
Thanks for your answer. I didn't know batteries for this phone are so problematic.
I just charged it to 100% slowly from my PC, will use it normally and see how much the battery lasts and if it shuts down again. As I went through forums, some people say I need to do battery calibration. If it's still bad, I'll return it.
Thanks again!
Try to get a battery direct from Samsung. Failing that buy a PowerBear or Anker. Do a factory reset and calibrate your battery by fully charging it, then running it down to 0% (if it shuts down, keep turning back on until it won't turn on). Then charge fully back to 100% again - DO NOT USE FAST CHARGE.
Kinsman-UK said:
Try to get a battery direct from Samsung. Failing that buy a PowerBear or Anker. Do a factory reset and calibrate your battery by fully charging it, then running it down to 0% (if it shuts down, keep turning back on until it won't turn on). Then charge fully back to 100% again - DO NOT USE FAST CHARGE.
Click to expand...
Click to collapse
I will look for a store somewhere. I don't think I can find those two brands here.
I did a factory reset when I bought it a few days ago, but that was with the old battery. Will do the factory reset after I drain it to 0% later today.
I don't have a 'fast charge' charger, and I have it disabled in settings.
Thank you for your response!
carabus1206 said:
Thanks for your answer. I didn't know batteries for this phone are so problematic.
I just charged it to 100% slowly from my PC, will use it normally and see how much the battery lasts and if it shuts down again. As I went through forums, some people say I need to do battery calibration. If it's still bad, I'll return it.
Thanks again!
Click to expand...
Click to collapse
carabus1206 said:
I will look for a store somewhere. I don't think I can find those two brands here.
I did a factory reset when I bought it a few days ago, but that was with the old battery. Will do the factory reset after I drain it to 0% later today.
I don't have a 'fast charge' charger, and I have it disabled in settings.
Thank you for your response!
Click to expand...
Click to collapse
What I said before is for all phone that uses Lithium Battery.
Lithium Battery must be kept in a storage at around 40 - 80% charged & must avoid hot places if you don't use it for a long time.
Draining Lithium Battery to 0% will deteriorate the battery faster so it's a big NO.
Calibration is done on the phone not the battery.
Delete "batterystats.bin" to calibrate the battery gauge.
Calibration is useless if the battery is bad (you received it at 0% it means that the storage condition is bad thus the battery is bad.
Charging from PC is a BIG NO as USB port on PC only provide around 500mAh & usually it's unstable.
The charging rate is too low & it could deteriorate the battery faster too.
And the last....I think factory reset doesn't necessary reset the batterystats.bin, so you have to delete it manually if you are rooted or follow this link if you are not rooted.
d4rkkn16ht said:
What I said before is for all phone that uses Lithium Battery.
Lithium Battery must be kept in a storage at around 40 - 80% charged & must avoid hot places if you don't use it for a long time.
Draining Lithium Battery to 0% will deteriorate the battery faster so it's a big NO.
Calibration is done on the phone not the battery.
Delete "batterystats.bin" to calibrate the battery gauge.
Calibration is useless if the battery is bad (you received it at 0% it means that the storage condition is bad thus the battery is bad.
Charging from PC is a BIG NO as USB port on PC only provide around 500mAh & usually it's unstable.
The charging rate is too low & it could deteriorate the battery faster too.
And the last....I think factory reset doesn't necessary reset the batterystats.bin, so you have to delete it manually if you are rooted or follow this link if you are not rooted.
Click to expand...
Click to collapse
Thank you very much! I will reply with updates soon!
I had a similar problems, and I have received my new battery yesterday which has been charged in 51% so I drained it to 1%-0% without unexpected shutting downs, I have charged it again and so far it seems to be ok
Sent from my SM-N930F using Tapatalk
---------- Post added at 03:05 PM ---------- Previous post was at 02:58 PM ----------
d4rkkn16ht said:
Delete "batterystats.bin" to calibrate the battery
Click to expand...
Click to collapse
Can you tell me where it is? In which folder
Sent from my SM-N930F using Tapatalk
carabus1206 said:
Thank you very much! I will reply with updates soon!
Click to expand...
Click to collapse
Hi, I didn't return the new battery after all, I think it 'calibrated' itself after the first charge. Also it goes from 100% to 1% and shuts down properly now.
I did two tests on full battery:
- barely using it, no wifi, data etc, just a few short calls (probably 30 mins of OST) and it lasted almost 6 days
- stress test, wifi and data on, gps with maps and waze on, maximum brightness and and a very long youtube video playing constantly (screen on) and it lasted about 5 hours and 30 mins
In normal use it lasts me about 2 days, but it slightly worries me that if I keep mobile data on all the time it only lasts until the end of the first day.
Would this be considered a good battery life for the Note4?
Thanks to everyone for replying and helping!!

Battery issues, confused.

6P has been shutting down early for a while now, usually like 10% or less which never really bothered me. Battery life seemed decent, but I never really tracked it.
Last week it started going off at 15-30% at times. But it can be random. Might go below 10% one time, next shuts off at 30%. This was on a prior version of Pure Nexus. So I tried updating to the latest build. First charge it shut down at 40%. Same crap tho, random shut off times. Today it shut down at 48%. By shut down, I mean it just suddenly gives the low battery warning, reports 0% and turns off. Many times I can restart the phone, and it will say like 1-3%, and let me use it for a while before turning off again. This most recent one at the 48% shutdown, I restarted it, showed 1%, used it for a while before it turned off again. Restarted, now shows 18%.
Wtf? Is this just a charge level reporting issue? Tried battery repair/calibration apps/techniques with no success. Nothing looks bad with regards to apps/services draining the battery. I tried accubattery and says I'm at 70% health. Don't even get 2 hours of SOT. Have a replacement battery in the mail. Think this will solve the issues?
It's known issue with some factory battery's for some reason the phone is thinking the battery is low and shutting down even though it's reporting let's say 50%. I didn't have this issue until I bought a cheap replacement would shut down at random percentages especially when opening something power hungry like camera. The only thing you can do is get a replacement and change or send it in to get changed. If you replace it yourself I suggest testing the battery before you put the phone back together. I think the 6p is a great phone and worth it to replace the battery. That just my opinion best of luck. ?
BeavermanA said:
Wtf? I tried accubattery and says I'm at 70% health. Don't even get 2 hours of SOT. Have a replacement battery in the mail. Think this will solve the issues?
Click to expand...
Click to collapse
@ 70% your battery has been toast for quite a while. This degradation doesn't happen overnight. If you did your research and purchased one of the "good" replacement batteries from a known good vendor then, yes it will likely completely solve your problem. If you just bought a random battery from Ebay or BFE, then you may have another dud on your hands. Suggest testing the new battery with Accubattery before sealing it back up. Best of luck.
Exodusche said:
It's known issue with some factory battery's for some reason the phone is thinking the battery is low and shutting down even though it's reporting let's say 50%. I didn't have this issue until I bought a cheap replacement would shut down at random percentages especially when opening something power hungry like camera. The only thing you can do is get a replacement and change or send it in to get changed. If you replace it yourself I suggest testing the battery before you put the phone back together. I think the 6p is a great phone and worth it to replace the battery. That just my opinion best of luck.
Click to expand...
Click to collapse
Interesting. Did notice a couple of the times it shut down, and it was this last time at 48% as well, was when opening a power hungry game. And yes I agree the 6p is still awesome today, by far the longest I've had a phone. Considered getting the Pixel 2 XL, but it's a waste of money to me if I can get the 6P working well again.
v12xke said:
@ 70% your battery has been toast for quite a while. This degradation doesn't happen overnight. If you did your research and purchased one of the "good" replacement batteries from a known good vendor then, yes it will likely completely solve your problem. If you just bought a random battery from Ebay or BFE, then you may have another dud on your hands. Suggest testing the new battery with Accubattery before sealing it back up. Best of luck.
Click to expand...
Click to collapse
Hmm, yeah I grabbed one off ebay. Had over 500 sold though, so hopefully not too terrible, but I will test.
I think it has really degraded in the last ~6 months. Possibly from numerous partial charges? Got a new job in April, and I'm often traveling to different sites only 10-15 minutes apart. During this time plug it into my car for Android Auto.
Thanks for the help guys!
In the same boat (But I have a solution for me)
2 weeks ago I upgraded from a beaten GS6 Edge and I am quite fond of my new phone. However I started experiencing this issue, ignored it for the first week since my S6 at 100% battery would die in an hour or two, if I'm lucky. Then the battery problem became an interest to me. I had read a lot of threads on the issue, some saying its a hardware problem, and some saying just a software bug that hasn't (or can't) be fixed. SOOOO at this point I said screw it and just accepted my phone battery as it is. Installed Dirty Unicorns Rom, messed with settings, and boom a breakthrough (I think). DU has a feature called smart pixels in which to save battery life turns off a percentage of the pixels. Wasn't to fond of this at first, but in order to make my 60 - 70 percent battery last i set it to the lowest setting. Every since then I have had maybe one random shutdown, it's only been a week and a lot could change but for me its working pretty well.
Sidenote: I found that not using camera apps, nor Google assistant had also prevented random shutdowns (this helped me with smart pixels enabled and disabled, if you wanna give it ago on stock)
Hello guys. I am experiencing random shutting downs on my phone too. I bought it in January 2017.
What I have observed and today was confirmed is that I have these unexpected shutting down when I charge the phone with fast charge. Today my phone was at 60% and shut down. When I plugged my phone on the charger, the phone was again at 60%!!! How was it possible? I think the problem might be the battery or the internal controller of the charging system...

sudden battery problem

I use a calibration app just for testing and since my phone is unusable.
It shutdowns around 40%
Tried accubattery and it says battery at 1600mah
atifsh said:
I use a calibration app just for testing and since my phone is unusable.
It shutdowns around 40%
Tried accubattery and it says battery at 1600mah
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Click to collapse
One solution - replace your battery.
optimumpro said:
One solution - replace your battery.
Click to expand...
Click to collapse
I was getting 5 hrs of sot 3 days ago.
atifsh said:
I was getting 5 hrs of sot 3 days ago.
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When the phone shuts down an anything above 20%, your battery needs replacement. Period.
Look at it this way: if your battery has let's say 12 cells, when 7 cells die, it will charge to 100% faster, because there is less to charge, but will also discharge or shut down faster, because the remaining cells can't hold the load. It will still show 40%, but because you don't have enough cells, the phone shuts down. If the battery apps show 1300ma capacity, that means you have lost almost 2/3 of the battery cells.
By the way, all battery calibration does is it resets battery stats, which is done anyway each time the battery is fully charged. So, any calibration app is useless (since Android 5 or 6, when Google introduced battery stats reset.
optimumpro said:
When the phone shuts down an anything above 20%, your battery needs replacement. Period.
Look at it this way: if your battery has let's say 12 cells, when 7 cells die, it will charge to 100% faser, because there is less to charge, but will also discharge or shut down faster, because the remaining cells can't hold the load. It will still show 40%, but because you don't have enough cells, the phone shuts down. If the battery apps show 1300ma capacity, that means you have lost almost 2/3 of the battery cells.
.
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Click to collapse
this i understand, what i don't is the fact its sudden even now accubattery says 500 mah . phone now shuts at any number basically its a 15 min phone, pretty sure battery doesn't gets destroyed like this. does oneplus got any issues with QC 3 chargers? because that's what I'm using.
ill be trying a unbrick way or just flash to 9 just to double check.
atifsh said:
this i understand, what i don't is the fact its sudden even now accubattery says 500 mah . phone now shuts at any number basically its a 15 min phone, pretty sure battery doesn't gets destroyed like this. does oneplus got any issues with QC 3 chargers? because that's what I'm using.
ill be trying a unbrick way or just flash to 9 just to double check.
Click to expand...
Click to collapse
Once you phone starts to shut down at 40%, from there it's a short road to death. In a week or so, it won't boot at all.
Don't do unbrick on an almost dead battery, as you might permanently damage your phone, if the battery dies in the middle of unbrick flashing. Mobile phones, unlike laptops, work from battery only. The function of the charger is to charge only, not to provide power to work.
optimumpro said:
Once you phone starts to shut down at 40%, from there it's a short road to death. In a week or so, it won't boot at all.
Don't do unbrick on an almost dead battery, as you might permanently damage your phone, if the battery dies in the middle of unbrick flashing. Mobile phones, unlike laptops, work from battery only. The function of the charger is to charge only, not to provide power to work.
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Click to collapse
got it. thanks
though already did a unbrick to 7.1 and boy somehow its louder.. hehe
now it wont do auto ota for some reason but im going with you and not upgrading it locally to 9.
just used it non stop for 1 hour on youtube and it went from 30 to 18 in 1 hour and shutdowns.
thou now it charges from 1% lets see how it works, if it goes through half a day ill try to sell it instead of replacing battery.
somehow i don't think it will be re-glued perfectly with these third party workers here.
atifsh said:
got it. thanks
though already did a unbrick to 7.1 and boy somehow its louder.. hehe
now it wont do auto ota for some reason but im going with you and not upgrading it locally to 9.
just used it non stop for 1 hour on youtube and it went from 30 to 18 in 1 hour and shutdowns.
thou now it charges from 1% lets see how it works, if it goes through half a day ill try to sell it instead of replacing battery.
somehow i don't think it will be re-glued perfectly with these third party workers here.
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Click to collapse
Oneplus 5s actually have 2 screws that hold the back. So, it's more durable than glue only.
Years ago, I had Sony Xperia with expiring battery: it was pain until I replaced the battery.
optimumpro said:
Oneplus 5s actually have 2 screws that hold the back. So, it's more durable than glue only..
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My problem is they don't glue properly or doesn't use good glue and that leaves lot of space around from where water drops can easily get inside.
I like to clean phone with wet hands / soap and than dry with towel.
Don't like greasy phone.
optimumpro said:
Oneplus 5s actually have 2 screws that hold the back. So, it's more durable than glue only..
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Click to collapse
So finally I managed to get my battery replaced and as feared now have nice bump dent kinda thing near sim tray.
Other problem now left is how to re-enable OTA updates.
Apparently oneplus were having issues on ota server's.
Received OTA and boy think I'm back to a new oneplus 5.
Thanks buddy for pushing me to replace battery and not blaming android update. LoL
atifsh said:
Apparently oneplus were having issues on ota server's.
Received OTA and boy think I'm back to a new oneplus 5.
Thanks buddy for pushing me to replace battery and not blaming android update. LoL
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Lol. Never replace battery unless you know it is swelling or if it runs out on the last 15-20 faster than the last 5%.
Also, if you ever face issues, instead of calibration, delete the batterystat.bin file, and 2 reboot twice in a gap of 10 minutes. Then check 2 battery cycles, 1st at 0% and power down, and the 2nd at 1-2%, and you will know if battery is the issue or not.
vdbhb59 said:
Lol. Never replace battery unless you know it is swelling or if it runs out on the last 15-20 faster than the last 5%.
Also, if you ever face issues, instead of calibration, delete the batterystat.bin file, and 2 reboot twice in a gap of 10 minutes. Then check 2 battery cycles, 1st at 0% and power down, and the 2nd at 1-2%, and you will know if battery is the issue or not.
Click to expand...
Click to collapse
boy i have checked or tried everything before this. basically i was in denial that i need a battery change.

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