Database Users

[11 April][Q] Power Button Not Working

Power button does not respond at any point.
*EDIT:except after battery out for a long time, then power button WILL turn the phone on, but then continues to not function as per usual.
However, the phone automatically turns on as soon as the battery is placed in, so it's not dead at least.
Also can not get the phone to be recognised on either of two computers (one running Win 7 and the other Vista) always get "device has malfunctioned etc"
Have re-flashed a ROM from SD but same problem. If holding down the Vol Down on start up (putting the battery in) I can get to bootloader, hence the re-flash. But holding down both gets to the hard reset 'warning' screen, but it won't let me press Vol Up to actually do the hard reset.
All in all a frustrating problem which means I have to remove my battery to turn my phone off and have to use the option from Windows Menu to lock the device.
Any help with any of the problems is greatly appreciated.
Also Power Button mechanical function is still normal.
Many thanks.

Sounds like your end key has become faulty as well as your volume up button. Both of witch are common issues, especially the end button, but most peoples volume down button wears out first. This is do to the fact that the end/power key is in constant use from turning on and off the HD2 or from getting MAGLDR to pulled up a bootup for those running NAND Android. Also the volume keys take a lot of wear and tear from constant volume adjustment especially if you listen to alot of music on your HD2. Plus the volume ..down key takes extra wear and tear from being used to enter bootloader.

hello
hello vsem

Yes it does seem that way, however I have had teh battery out over night, when I put it back in this morning it DID NOT automatically initiate the boot sequence. But it did after I pressed the power button, so it must have read it to some extent?
Also when the phone is on I can change the volume up and down as per usual, its all a bit strange.
Any other way to initiate a hard reset other than that menu?
Thanks very much!

It seems you are having a hardware issue, try sending your device to the service centre.

[Q] volume control "up" button stuck constantly

Hi,
i have a htc touch hd with energy rom installed, i have read about the volume problem with this rom but i would like to make sure this is software related before i got any further, anyway heres my problem - as soon as i switch the phone on, everything loads then the volume up button presses itself constantly, causing the phone to constantly beep, if i then restart the phone, it vibrates 3 times and fails to come on, i have to remove the battery for a minute or so to get the phone back on then the same happens again.
so i installed the latest version of energy rom and it still happens except the volume control screen has been removed so now whenever im in a menu or drop box, it constantly changes the selected item to the option above (as if im physically pressing the volume up button).
is this software related or is the volume button physically broken.
the reason i ask before trying the patch is because the phone will need reflashin to be able to install the patch (because it will not work with the vol button stuck) and if i reflash with a stuck volume button it might crash and brick the phone. if its a hardware fault i am capable of fixing it myself.

[Q] Milestone 2 power button repair

Hello there guys!
Recently my M2 power button stopped working, there is no click whatsoever. I checked it up and it seems that the small metal piece fell somewhere inside the phone. I found this dissasembly video : http://www.youtube.com/watch?v=BUXSmlwUC9Q
Now here is my question : it looks like while dissasembling you are ripping the phone apart, is there any permanent damage when trying to dissasemble? I could do it by myself, pasting the metal piece inside but I m a bit concerned about damaging the phone.
Thanks

Strange Milestone 2 power button problem
Hi, I have a strange problem in the power button too, but it's very rare (may be rare just for me)
The thing is that the power button suddenly stops working. If i take off the battery and put it again the phone boots without pressing the power button, and it still not working. Then after some time, it suddenly starts working perfect there is no need to press it stronger then normal.
I can't find out any patterns in this behavior. Another strange thing that happens is that sometimes the button works intermittently and delayed. Example: I do a long press of the power button and nothing happen, then the shutdown dialog shows 2 seconds after. And some times (the most) it doesn't
I'm a little bit confused about it, any ideas?
I've new info: i can't get into bootloader mode (the phone turns on but i get a black screen with no text)

Think I am getting the same power button problem now. How did your repair go?

Same problem here now, dunno if its really related to the power button or something
completely different is going to break down soon.
I will try to replace the whole flex cable with the buttons, but shipping needs some weeks.

Focus is dying, what could it be?

i suspect the power/lock button is FUBAR, but there are some other symptoms that do not resemble just a bad power/lock button. here are the symptoms that indicate it is the power/lock button:
1. when the phone is off, almost impossible to turn on. sometimes have to press and hold power button 10-12 times before it will shut on
2. when the phone is on and i press the lock button to lock the phone, most of the time it thinks i held the button and says "slide down to power off" although sometimes it doesn't respond at all. it almost NEVER locks when i press it (like it should be doing)
3. when the phone is on and i press the lock button to unlock the phone, most of the time it shuts off completely and i go back to step 1
symptom that indicates another problem not related to power/lock button:
1. if the phone is off and i press the power button, when the phone responds it will sometimes say "samsung" like it is turning on, and then nothing else will happen. i won't get the ATT screen and it won't boot up. this some times happens multiple times before the phone finally boots
currently i've been letting the phone time out automatically instead of the lock button, and using the camera button to unlock it. i've also been trying to not let it turn off at all, because getting it back on is really tough.
is there anyway i can disable the lock/power button...and/or is there an alternative way to lock and turn on your phone that doesn't require the use of that button? even if i tell myself not to use it, there are still times in your pocket where the darn thing gets pressed. for me that could mean it kills my phone and doesn't restart for the rest of the day, which i'm sure you can imagine is not ideal.

tuffluck said:
i suspect the power/lock button is FUBAR, but there are some other symptoms that do not resemble just a bad power/lock button. here are the symptoms that indicate it is the power/lock button:
1. when the phone is off, almost impossible to turn on. sometimes have to press and hold power button 10-12 times before it will shut on
2. when the phone is on and i press the lock button to lock the phone, most of the time it thinks i held the button and says "slide down to power off" although sometimes it doesn't respond at all. it almost NEVER locks when i press it (like it should be doing)
3. when the phone is on and i press the lock button to unlock the phone, most of the time it shuts off completely and i go back to step 1
symptom that indicates another problem not related to power/lock button:
1. if the phone is off and i press the power button, when the phone responds it will sometimes say "samsung" like it is turning on, and then nothing else will happen. i won't get the ATT screen and it won't boot up. this some times happens multiple times before the phone finally boots
currently i've been letting the phone time out automatically instead of the lock button, and using the camera button to unlock it. i've also been trying to not let it turn off at all, because getting it back on is really tough.
is there anyway i can disable the lock/power button...and/or is there an alternative way to lock and turn on your phone that doesn't require the use of that button? even if i tell myself not to use it, there are still times in your pocket where the darn thing gets pressed. for me that could mean it kills my phone and doesn't restart for the rest of the day, which i'm sure you can imagine is not ideal.
Click to expand...
Click to collapse
You seem to have a (hardware) problem with the power button (obviously).
There are a couple of ways to turn on the phone/display without the power button:
- camera/back
- connect power charger
- usb connect
Last 2 are not practical and first you already do. You should try and see how much would it cost to replace the power button, if you're out of warranty. Should be cheap, and beats workarounds.

is there any way to lock it rather than letting it just time out? what about turning it on?
do you feel pretty confident that the seemingly unrelated symptom where the "samsung" screen comes up and then shuts off while trying to turn the phone on STILL indicates the button is broken? just worried this problem extends further than just the button.
thanks for your help.

tuffluck said:
is there any way to lock it rather than letting it just time out? what about turning it on?
do you feel pretty confident that the seemingly unrelated symptom where the "samsung" screen comes up and then shuts off while trying to turn the phone on STILL indicates the button is broken? just worried this problem extends further than just the button.
thanks for your help.
Click to expand...
Click to collapse
There's no other way to turn it on (except plugging it to charge) and you found the one workaround, with the camera.
I am *very* sure that the power button is the culprit in your case, most likely the spring that pops back the button is either broken or out of place.
If you keep the power button pressed, in 2 seconds you'll see the slide message, but if you keep it pressed, then it just turns off after 2 more seconds. So, yes, it's the power button and nothing else, in your case.
Fix that and you should be back to normal.
And you're not the only one with this problem. Recently, I've tried to help someone else here, with the same problem, as you can see here.

thanks. i called around and a guy here in town said it will take him 30 minutes for $30 to fix it. i'm taking it to him at lunch, so hopefully i'll come back with a fully functional phone--he also was pretty certain it was the power button, and had seen this before. thanks for your help.

well it wasn't the power button. apparently there is a battery connected to the power button that is dying. but you can't even order a new battery, so pretty much once it's dead, it's dead for good and you have to do the camera button workaround like i was doing.
though he did solder the battery to the board a little more (that's another problem, from the factory it is soldered to the main board so even if you could replace it, you'd likely damage the board), and it seemed to fix the problem. he claimed it would only be temporary and within a few weeks the problem will likely come back.

tuffluck said:
well it wasn't the power button. apparently there is a battery connected to the power button that is dying. but you can't even order a new battery, so pretty much once it's dead, it's dead for good and you have to do the camera button workaround like i was doing.
though he did solder the battery to the board a little more (that's another problem, from the factory it is soldered to the main board so even if you could replace it, you'd likely damage the board), and it seemed to fix the problem. he claimed it would only be temporary and within a few weeks the problem will likely come back.
Click to expand...
Click to collapse
That is weird indeed. I don't think I ever heard of another type of battery being used in phones, tied to buttons. Unless it's a capacitor but anyways...
Thanks for sharing the info with us!

I know this is thread is almost a year old, but unfortunately, it seems my Samsung Focus (v1.3) also has the exact same issue.
The worst bit is that every other aspect of this once glorious phone still works and I was very happy using it, not really feeling the need to upgrade.
I was using a custom ROM which I flashed back to AT&T original 7004 but that did not work. It doesn't seem to be a software issue at all.
The symptoms are the same - tapping the power button to lock the phone gives you the option to slide to power-off and after a second it will do that anyway (without any interaction). When you try to boot, it won't progress past the SAMSUNG screen and in the rare chance it does boot, it will work for an hour or two before dying again. Connecting power helps a little (as you can't turn off the phone with mains power connected), but only just. I have tried using the original battery which I initially suspected was causing issues but even a generic battery has the same issues. I'm tempted to spend $20 on a genuine battery but I don't think it will really help given the generic battery did work properly when the phone was itself.
I'm now faced with upgrading to the Lumia 920 but with new models around the corner I think I'm going for the budget Lumia 520 which has similar specs to the Focus (except LED flash) and will hold out for the new flagship model, or buy the 920 when it falls a bit more.

Hi - just wanted to add my experience with this issue (as my focus exhibited these exact symptoms today). Unlike some people, though, even if my phone managed to boot up, it would shut down again after a few seconds on the tile screen.
Like cysser0, I also suspected the battery at first, but replacing the long-life I had purchased last year with the original battery (which I keep charged as a back-up) had no effect on the symptoms. To be brief, I tried all sorts of things over the course of an hour. Nearing the end of my tether, and resigning myself to try a format as a last resort, I discovered that if I held the power button and the volume button down, I could get the phone to stay on. Releasing either of these buttons would result in the phone switching off suddenly.
Wrapping a rubber band tightly around the top of the phone has allowed me to continue using the phone for the moment, and I have managed to do a backup of all my content (not that I will be able to restore it on this phone, it seems).

HTC HD2 broken

Hi,
After a night in a tent my HTC HD2 started to malfunction. When turning on the device I noticed it said ''safe mode'' (Android NAND (sensation rom)). At first I didn't think much of it, because I thought the device had turned of due to a dead battery. However after leaving it for a while to recharge I noticed that after each reboot it would return to safe mode. Then I noticed that the device kept showing that it was in vibration mode --> the volume down button is stuck(not physically though). Also the device kept popping up ''recent activities''... I'm under the impression that this is due to a malfunctioning call button, not a 100% sure though.
After I reflashed it to wm 6.5 the problem still prevails. However I was able to get a more detailed view of the issue:
The windows button lacks every response, the call button does not respond on touch but seems to randomely activate the call function. The home button functions poorly. However the back button, power on button and volume up button function correctly.
The volume down button seems dependent on the other buttons. When pushing one of the buttons below the screen the volume down button is activated and is stuck untill the screen is turned on and off. However the volume up button does not yield such a result. The volume down button still is responsive to touch though, as long as it is not stuck.
Any ideas how to solve this problem, or how to work around it? As a precaution I put the HD2 in a box with a moisture absorber.

Hi. I wish I could give you a better understand that what I can offer but what I think happened is you probably rolled onto your phone while sleeping.
This is not to say your problem could have came from something else but let me explain a little about safe mode.
Safe mode anyone can enter by pressing volume down and holding it while it boots up. It allows the developer a safe mode they can enter similiar to
why your computer has it installed on it. Normally pulling the battery and letting the phone reboot clears this out though. With that being said i think what
has happened is the volume button has stopped working as it should. There are several sites you can go to here on the web to send your phone out
to have it looked at and fixed. All in all it shouldn't be that costly and if your mechanically inclined and (careful) it shouldn't be to hard to do it yourself. I
would make sure you take very good notes/pictures in dismantling your phone because if you put it back together wrong you can make the problem worse.
Ebay, listing found here has the volume button and the tools necessary to open your phone and repair the volume key for around $7 usd.
Please make sure your phone model is supported and you have the know how to do this without making things a bigger issue. I would also
suggest to wait for more info because I could be wrong as well.

Thanks for your time, effort and information.
However I don't think it is a problem caused due to physical damage to the volume button. In addition the phone was in a 'sidepocket' of the tent, making it virtually impossible to roll onto it. Because the call button is malfunctioning as well I can imagine it being motherboard related, addmittedly I am not much of an electrician .

The issue has been partly resolved. Only one problem still exists. When I push the windows button it results in a volume up response. I performed a hard reset but the problem still persists, any ideas what could cause this?
Cheers

The hd2 high level of integration can not fall. Even without the screen broke, other things will break, so the sets of sets of silicone can not throw. Screen indeed not easy to break unless it fell out just in time to have something to knock to the screen.