Using Red Pocket CDMA - OnePlus 6T Questions & Answers

Is anyone using Red Pocket CDMA? Will I have to contact Red Pocket for CDMA_LESS to have text messaging working? My 6t arrives today and I am beginning to wonder if it will even work with Red Pocket CDMA. I was going to put my activated sim from my axon7 into the 6twhen I get it and hope it works.

So I got the phone today. Data works but can't make or recevive calls/text. Waiting to see if Red Pocket can do anything.

mow4cash said:
So I got the phone today. Data works but can't make or recevive calls/text. Waiting to see if Red Pocket can do anything.
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Click to collapse
You may need to program in the APN settings for texting and calls. I am unfamiliar with Red Pocket, but searched the APN settings for them:
https://bestmvno.com/apn-settings/red-pocket-mobile-apn-settings/
Hopefully this helps
Edit: I believe CDMA APN settngs are at the bottom of that link.

ozzmanj1 said:
You may need to program in the APN settings for texting and calls. I am unfamiliar with Red Pocket, but searched the APN settings for them:
https://bestmvno.com/apn-settings/red-pocket-mobile-apn-settings/
Hopefully this helps
Edit: I believe CDMA APN settngs are at the bottom of that link.
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Click to collapse
Thanks. The sim card needed to be replaced. Something about it locked to 3g or a 3g only card. It's all working now except for receiving sms messages. Redpocket has a ticket open to see if they can find a way to add CDMA_less provisioning.

mow4cash said:
Thanks. The sim card needed to be replaced. Something about it locked to 3g or a 3g only card. It's all working now except for receiving sms messages. Redpocket has a ticket open to see if they can find a way to add CDMA_less provisioning.
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Click to collapse
Does Red Pocket use Verizon towers? If so theres been a few articles about a temp fix:
https://piunikaweb.com/2018/11/06/o...ng-issues-receiving-sms-mms-but-theres-a-fix/

Were you able to get the 6T to work completely with red pocket?

I'm attempting to use redpocket (CDMA/Verizon) as well. Sim card is activated and I get data service, but no voice or text. It won't let me change my APN settings. I guess I'll need to call them and get a new sim card like was mentioned earlier in the thread.

The op has the correct CDMA bands for VZW, but unfortunately they are not active. This is a shame as where I work sometimes, CDMA is only available. Not sure why the f CDMA is not active.

So I had the issue with no calls/texts, but data was working on redpocket (verizon version). I called their customer service and told them my symptoms and they got calls and outgoing texts working almost immediately without a new sim card. Apparently we can't update the APN settings because they're automatically fixed on the 6t. Incoming SMS still doesn't work. I asked about CDMA_Less setting, and got a hard "no". Who knows if that's the truth, but the tech I was talking to said it wasn't possible even after consulting his IT guy.

Good news! I was able to get Red Pocket to add the CDMA_LESS feature and now my phone is running smooth as butter! I had some issues so I will explain how I overcame those!
First I couldn't activate my voicemail. By activating this you are activating your phone pretty much. Every time I went to select 1 for English as my language it said I submitted an invalid choice. So I threw my sim in an unlocked iPhone SE and activated the voicemail. I then threw the sim back in my 6t and was able to do everything except receive texts.
So then I contacted Red Pocket. I wasn't expecting much but I let them know clearly that I could do everything except receive texts. I said I just needed the CDMA_LESS feature added. She said my iPhone SE was showing as active so she updated my IMEI on my account and then added the feature. So after restarting my device all is up and running!

Caniac22 said:
Good news! I was able to get Red Pocket to add the CDMA_LESS feature and now my phone is running smooth as butter! I had some issues so I will explain how I overcame those!
First I couldn't activate my voicemail. By activating this you are activating your phone pretty much. Every time I went to select 1 for English as my language it said I submitted an invalid choice. So I threw my sim in an unlocked iPhone SE and activated the voicemail. I then threw the sim back in my 6t and was able to do everything except receive texts.
So then I contacted Red Pocket. I wasn't expecting much but I let them know clearly that I could do everything except receive texts. I said I just needed the CDMA_LESS feature added. She said my iPhone SE was showing as active so she updated my IMEI on my account and then added the feature. So after restarting my device all is up and running!
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Click to collapse
Nice! I gave up 5 months ago trying to get the CDMA_LESS added by Red Pocket & switched to their 'AT&T' sim. Not as good as the VZW service, but at least I got texts. Maybe I'll try & switch back...

Thanks for letting us know its possible. Question When you activated the sim on the verison unlocked iphone. Did you enter the activation info again about sim and IMEI of the iphone. Or did you just pop in the sim and made the setup 1st call.
I just tried with a pixel 3 unlocked and I still cant get past activating the sim when I press 1 for English.
So any help would be greatly appreciated.

pvaldeben said:
Thanks for letting us know its possible. Question When you activated the sim on the verison unlocked iphone. Did you enter the activation info again about sim and IMEI of the iphone. Or did you just pop in the sim and made the setup 1st call.
I just tried with a pixel 3 unlocked and I still cant get past activating the sim when I press 1 for English.
So any help would be greatly appreciated.
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Click to collapse
I'd like to know the answer. Failed to activate with a Oneplus 6T after 20 chats with CS. They said they activated cdma less but I still can't press 1 to activate. I also tried with my friend's iphone and it didn't work either. I now wonder if I need the cdma less deactivated to succeed activate with an iphone...

Related

Data's working. Calls and texts aren't.

I've just bought myself a second-hand O2 XDA Exec. I've unlocked it (thanks Buzz!), and everything was looking ok. In fact I'm typing this via my 3G connection. WiFi works well and the signal strength is great.
Unfortunately I can't make or receive phone calls. And I can't send or receive text messages either. All data services work perfectly, ActiveSync connects with my exchange server for Push mail etc, and the internet works perfectly with all 'connected' programs and pIE, etc.
When I do try to make a phone call, the dialler app just says "Dialling..." for a few seconds and then "Call Ended" There's never a dial/ring tone and when attempting to send a text message, I just get the notification: "Your message could not be sent". If I try to make a Video Call, I get a message to say that "Call Bars are active" despite the fact that my SIM works for video calls on other phones.
Have I bought a dodgy phone? Is this how a nicked phone behaves, or is there something else wrong with it? What baffles me is that I can use the net and use e-mail as much as I want, but phone calls are impossible. My T-Mobile SIM works in my other 3G phones, so I'm confused....I've tried various ROM's but they all behave the same way. Oh, and every time I turn the phone on, the STK server throws up a "Message Sent" dialogue. (Which I'm sure my old JasJar never did)
Help! Have I failed to sim-unlock this exec properly, is it nicked, or is it just knackered? I'll be off to the shop for a replacement soon, if I can't get this sorted out...
The first thing I'd try would be a hard reset. Don't know if there's another solution. Hopefully someone else will have another solution!
Tried that, and I've re-flashed with the latest Qtek and i-mate ROM's.
I think I'll have another go at "unlocking" the SIM cad, just to be sure, and I'll try another different ROM. But I think this'll end up being taken back for a refund unless anyone can give me some inspirational advice!
The first thing I'd try would be a hard reset.
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Click to collapse
Since you say you've tried various ROMS, advising you to hard reset is pretty pointless.
The call and text behaviour you are getting is typical of a phone which is lost/stolen and barred. I always assumed that a barred phone would also not be able to use gprs & 3G. The wifi would still work though.
Are you able to use T-Mobiles data connection? What happens if you call the phone?
I always assumed that a barred phone would also not be able to use gprs & 3G. The wifi would still work though.
Are you able to use T-Mobiles data connection? What happens if you call the phone?
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Click to collapse
Nope, 3g networks defo don't check the imei register when you log on. ( Shhhh, the operators don't want you to know)
Dunno about a GPRS connection but it sounds like the handset is barred.
Richard
If I call the phone, a lady tells me that "calls are not being connected to this number at present". If I put the SIM into another phone, it instantly starts working again.
Tried a Vodafone SIM, same story. Also tried a Tesco mobile SIM (which piggybacks on the O2 network) and that's even worse, there's no recognition of any network at all when I put that one in.
I think this thing is going back to the shop at lunchtime...
Well, CheckMEND says that my IMEI has NOT been reported as lost or stolen, but I assume that's just for people who register and use www.immobilise.com rather than the network operator themselves?
I may give O2 a call to see what they say before I go shouting at the store that sold it to me, but I think that the only answer is that it's been blocked somehow. Hmmm. You'd think there would be an obvious way of finding out for sure...
EDIT: OK, O2 wouldn't tell me anything, it's confidential you see...
Took the phone back to the shop and they reckon the previous owner probably didn't pay is phone bill, so O2 barred the phone, therefore it wouldn't have been reported as lost/stolen. Which makes sense.
At least I now have my money back, and now I know that barred phones are only barred for voice calls, not Data connections too...never knew that!
Off to find another Universal to buy now...

HTC Hero + 3 Sim = No connection

New Hero. Originally sold by Orange UK. Unlocked and imported to Ireland.
New sim from 3 Ireland.
Sim goes into Hero, but Hero does not connect to network. Occassionally phone makes brief connection to 2G roaming partner (Vodafone), but never 3G connection to 3 network.
Manually search for networks and select 3 (or any network for that matter) and phone says "Your SIM card does not allow a connection to this network".
"Mobile Network - Connect to internet" option in settings seems disabled (greyed out, can't be changed).
Have tried HTC, Orange, T-Mobile and MoDaCo ROMs.
Can anyone please suggest a fix. This is surely a phone setting thing? It can't be that 3 USIMs just don't work in the phone can it? I mean I haven't got the APN configured properly, but I should still be getting basic phone services no?
Did you get this fixed? I am having the same problem trying to use Three sim in England on a Orange Hero. It accepts the network unlock code but then stays on the 'unlocking sim' screen and I left it for ages.
No. Gave up and am staying with my old provider (3 didn't seem too interested in holding onto me as a new customer).
I've been posting this query in a few places. In one thread a guy from England said his 3 Sim used to work but then suddenly began exhibiting the behaviour I have described. I think he said a factory reset fixed it. Anyway, some have supposed that this could be a bug in Android/Hero that makes it incompatible with 3. I personally suspect its more about 3.
Thanks anyway. There must be a way round it, I'll find it.
Be sure to post if you do.
http://androidforums.com/htc-hero/8421-3-sim-htc-hero-sim-no-service.html#post48026
http://www.boards.ie/vbulletin/showthread.php?t=2055666141
RetroFlux said:
Did you get this fixed? I am having the same problem trying to use Three sim in England on a Orange Hero. It accepts the network unlock code but then stays on the 'unlocking sim' screen and I left it for ages.
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Click to collapse
I've faced with absolutely the same problem, with my new HTC Hero. I bought it 4 days ago on eBay in UK. It also locked to orange. Please contact me if you'll find out something! I like this handset very much. It would be great if I can also make calls with it
RetroFlux said:
Thanks anyway. There must be a way round it, I'll find it.
Click to expand...
Click to collapse
Btw, if I can help you somehow - email me "prokher at gmail.com"
prokher said:
I've faced with absolutely the same problem, with my new HTC Hero. I bought it 4 days ago on eBay in UK. It also locked to orange. Please contact me if you'll find out something! I like this handset very much. It would be great if I can also make calls with it
Click to expand...
Click to collapse
Its locked to orange and you want it to work on 3? ...
a_l_a_n said:
New Hero. Originally sold by Orange UK. Unlocked and imported to Ireland.
New sim from 3 Ireland.
Sim goes into Hero, but Hero does not connect to network. Occassionally phone makes brief connection to 2G roaming partner (Vodafone), but never 3G connection to 3 network.
Manually search for networks and select 3 (or any network for that matter) and phone says "Your SIM card does not allow a connection to this network".
"Mobile Network - Connect to internet" option in settings seems disabled (greyed out, can't be changed).
Have tried HTC, Orange, T-Mobile and MoDaCo ROMs.
Can anyone please suggest a fix. This is surely a phone setting thing? It can't be that 3 USIMs just don't work in the phone can it? I mean I haven't got the APN configured properly, but I should still be getting basic phone services no?
Click to expand...
Click to collapse
This is MAJOR weird. Chances are, the new USIM is not compatible. I've got mine for about 2 years, first in a W910i, now in Hero (sim-free, UK). Everything worked first time in the Hero, just needed APN settings for MMS and data. Surprisingly, MMS won't send or download while on WiFi. Mine's currently running on the leaked 2.73.405.5 ROM (not MoDaCo).
Maybe try someone else' sim, from 3 or other network and see if that works.
ptashek said:
This is MAJOR weird. Chances are, the new USIM is not compatible. I've got mine for about 2 years, first in a W910i, now in Hero (sim-free, UK). Everything worked first time in the Hero, just needed APN settings for MMS and data. Surprisingly, MMS won't send or download while on WiFi. Mine's currently running on the leaked 2.73.405.5 ROM (not MoDaCo).
Maybe try someone else' sim, from 3 or other network and see if that works.
Click to expand...
Click to collapse
Lolz ... I am viewing this reply on my phone and couldn't understand why, when I tried to view the images, my phone would go to the settings screen and hang. Took a few views to figure it out
a_l_a_n said:
Its locked to orange and you want it to work on 3? ...
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Click to collapse
Almost, it's locked to Orange and I want to connect to any of Russian provider. When I entered unlock code it is hanged with "Unlocking SIM card..." message. I can give more detailed description if necessary.
I
prokher said:
Almost, it's locked to Orange and I want to connect to any of Russian provider. When I entered unlock code it is hanged with "Unlocking SIM card..." message. I can give more detailed description if necessary.
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Well I've never actually unlocked a phone myself so I don't know, but of its hanging then I would guess its not unlocking properly so its not going to work.
Maybe contact the person you bought the code from and ask for help or another code. Otherwise I wonder if reflashing the ROM would help?
Hero on 3 Ireland
I am using a 3 Ireland "3pay" prepaid SIM with my white Hero (completely unlocked, imported from UK). Works fine! I got the "mobile broadband" prepaid package about a year ago and had to buy a usb modem (sitting on my desk ever since) with the sim card.
You need to enter the 3ireland.ie APN, but no other magic incantations
Occasionally, I get the "Roaming" indicator in the notification bar on the Hero (weak signal might cause this). Then, clearly, no internet. Its not roaming with another provider either. I strongly suspect that this is a 3 bug. Reconnecting to the 3 network fixes it.
PS: I'm in Dublin and usually get a HSPA connection ("H" icon)
PPS: You do not need to top up your 3 sim in order to connect to http://my3.three.ie (indeed, on that web page you can enter your prepaid voucher #).
Volker1 said:
I am using a 3 Ireland "3pay" prepaid SIM with my white Hero (completely unlocked, imported from UK). Works fine! I got the "mobile broadband" prepaid package about a year ago and had to buy a usb modem (sitting on my desk ever since) with the sim card.
You need to enter the 3ireland.ie APN, but no other magic incantations
Occasionally, I get the "Roaming" indicator in the notification bar on the Hero (weak signal might cause this). Then, clearly, no internet. Its not roaming with another provider either. I strongly suspect that this is a 3 bug. Reconnecting to the 3 network fixes it.
Click to expand...
Click to collapse
Hmm, you guys seem to have some strange issues with those 3 USIMs. Maybe checking serial numbers or chip revision would shed some light into this. My USIM is not only working fine, but also happily roaming (GSM + data!) when I tell it to do so. Heck, I've spent two weeks in Italy on "3 Italy" with this USIM and it worked fine.
Ok since posting on here yesterday I have rooted my phone and put on modacos latest rom and its still not working, I have tried two seperate three sims and a vodafone sim. Given that the vodafone sim is also not working Im thinking it's a problem with the unlock code.
I'll contact them and see what they say.
ptashek said:
do so. Heck, I've spent two weeks in Italy on "3 Italy" with this USIM and it worked fine.
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Click to collapse
Maybe I was not clear enough: Every couple of days, I get the roaming indicator while being in Ireland. Clearly, you can't roam to another Irish network. While I haven't tried it yet, I'm pretty sure that roaming outside of Ireland will work (worked before I got the Hero).
RetroFlux said:
Ok since posting on here yesterday I have rooted my phone and put on modacos latest rom and its still not working, I have tried two seperate three sims and a vodafone sim. Given that the vodafone sim is also not working Im thinking it's a problem with the unlock code.
I'll contact them and see what they say.
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Click to collapse
It looks like we have the same problem.
As I promised above, it is the detailed description.
First case:
Turn on the phone with orange SIM card - everything works fine.
Turn on the phone with any other SIM card (I actually tried 3 other SIM card from 3 different providers). It asks unlock code. Enter unlock code I bought (actually any code containing 8 digits) it says "Network unlock successful." But after that it allow only emergency calls and if I try to make a call I see "Not registered in network" message. After reboot it asks unlock code again.
Second case:
If I do "restore to factory defaults" and turn it on the first time with my (no orange) SIM card, it asks unlock code I enter correct unlock code (salesman gave me one, and after that I also bought the same code in the Internet )
it hangs with phrase "Unlocking SIM card...". (Actually "turn off menu" works, I even can make an emergency call, but that is all I can get from it)
Also I noticed that in the first case there is strange line on the bottom of the screen (of the size of the notification bar).
I have tried different ROMS (original, rooted, latest, modacos) all the same. I only didn't try to downgrade radio firmware. I don't know if it can help. I upgraded to latest one even before I get the unlock code. As I already mentioned I also tried all SIM card I can obtain, the problem is obviously doesn't caused by SIM/Network incompatibility. Btw, my SIM card works OK in another HTC Hero (which was bought with my one).
I think it is problem with unlock procedure itself, not with code correctness. If wrong code entered it must say something like "wrong code", but for any 8 digit code it says "Network unlock successful". Is is the symptom! )
I do not know what to do further
Ok, I have now had a reply from Unlock Now, they said it must be an issue my phone (although we have now established it's an issue with orange phones) but they did refund my payment.
I'll keep looking into this and post back if I find anything out.
RetroFlux said:
Ok, I have now had a reply from Unlock Now, they said it must be an issue my phone (although we have now established it's an issue with orange phones) but they did refund my payment.
I'll keep looking into this and post back if I find anything out.
Click to expand...
Click to collapse
I bought the same unlock code on two different sites, finally both did refund It is OK, but what will we do further?
I've decided started a new thread (http://forum.xda-developers.com/showthread.php?t=560105) as I don't think it is just a problem with Three sims as the Vodafone one I tried didn't work.
I'll still post back here if we get any useful info.

how to activate Mytouch 3G without a data plan, even a sim card

I am about to purchase a Mytouch but according to what I have heard, you can't go pass the welcome screen without a data plan. Is that correct ? If it isn't, can anyone tell me how to activate it via Wifi using ADB like the process for G1 ?
Thanks a lot
I had the same problem when i first got my phone because i bought it on craigslist (no contract). If you know anyone that has Tmobile with a data plan u can use their sim card to activate your phone. As long as you get past signing in with google you should be good. Please Root your phone in future to avoid having this problem again.
young3g said:
I had the same problem when i first got my phone because i bought it on craigslist (no contract). If you know anyone that has Tmobile with a data plan u can use their sim card to activate your phone. As long as you get past signing in with google you should be good. Please Root your phone in future to avoid having this problem again.
Click to expand...
Click to collapse
Thanks for the reply, I thought nobody would answer this ! I knew this, but what I am asking is: How to activate it via adb or something that can be done on G1.
Thanks in advance
te_quiero_forever_girl said:
Thanks for the reply, I thought nobody would answer this ! I knew this, but what I am asking is: How to activate it via adb or something that can be done on G1.
Thanks in advance
Click to expand...
Click to collapse
Have you tried following the steps outlined here?
http://forum.xda-developers.com/showthread.php?t=452316
What I gathered from that tutorial is that the 'unlocking' is simply a record added to a database in the phone, which you can get around if you root the phone and manually add it yourself. Haven't tried this though.
te_quiero_forever_girl said:
Thanks for the reply, I thought nobody would answer this ! I knew this, but what I am asking is: How to activate it via adb or something that can be done on G1.
Thanks in advance
Click to expand...
Click to collapse
Check out this thread if your'e still having trouble. There is a software for rooting your phone. (Relentless rooter plus).
http://forum.xda-developers.com/showthread.php?t=556200
Thanks guys, I really appreciate your replies ! The methods u guys offered are pretty much how to root a magic, means that I must have my phone activated first,lol
Thanks again
First, I do not know how to active the G2 with a SIM, or via Wifi rather than via APN. (I'm trying to do the same thing myself at this time, and still seeking the solution).
BUT... I have found a baby step. I see that when you turn on the phone, it comes up to a starter screen which shows you the green Android, and the two selections, Emergency Dial, and, Change Language. I find that if I click on the "MENU" button, it pops up a tab at the bottom of the screen that says APN. This allows me to change the APN settings. Worthless without SOME data plan, but, it might be helpful to someone trying to use an alternate provider's APN settings (along with a SIM sled / flexible PCB (sold on several sites) behind the SIM to 'unlock' use with an alternative carrier, such as AT&T - easier to borrow an iPhone SIM with a Data plan, as there are more of them). Just a thought.
Just a note, I have already changed my phone from "Donut" to "CupCake", and my goal is to go to "Root". My current HBoot is 1.33.0006 (my phone has the 32B motherboard).
i got past the welcome screen without a data plan. We have 3 mt3g in my house and we all got past the welcome screen.
I just got past the activation screen, but without any magic. The version of firmware I have on my phone (HBOOT-1.33.0006) is likely newer than the one which allowed you to skip authentication without a data plan... I suspect this maneuver / inconvenience was added to the later versions of the firmware for exactly what it tried to require of me - to verify that I am a supposedly new customer, or an existing customer with a 3G data plan.
I was able to activate the phone the first try using my TMobile SIM which has a 5.99 TMobile Web (aka T-Zones) plan on it. That SIM worked for about 1 hour with data access, then MAGICally, the data stopped working, though the phone still worked as a phone.
I read up, and discovered this likely had something to do with the Donut / Cupcake installed on the phone by TMobile. I feel that during the one hour working time, the phone somehow auto-updated something to recognize the level of my SIM / data plan was too low.
Regardless.... I borrowed a co-worker's TMobile SIM - he had NO DATA PLAN... It allowed me to authenticate the G2 via Edge / GPRS / HSDPA. I glean from this that upon receiving an UNKNOWN, but active TMobile SIM card, the phone somehow allows that SIM access to data long enough to activate the phone. But for a SIM the phone has seen before and disabled, the disabled SIM remains disabled for data.
Next step... Root the phone, and swap out the ROM to something that doesn't lock me into requiring another activation via Gmail account (I hear that Hero may be a good ROM...). Crossing my fingers...
NEED HELP - i was reading above hoping that someone would ahve the same issue as me or well to be specific my gf.
She just got a mytouch a few days ago and got it to activate fine and all without having a data plan at all. I tried using her phone and all too and it worked perfectly although today whenever she tries to make a phone call it routes her to tmobile and she can only receive texts and not send them.
gKNOWS said:
NEED HELP - i was reading above hoping that someone would ahve the same issue as me or well to be specific my gf.
She just got a mytouch a few days ago and got it to activate fine and all without having a data plan at all. I tried using her phone and all too and it worked perfectly although today whenever she tries to make a phone call it routes her to tmobile and she can only receive texts and not send them.
Click to expand...
Click to collapse
Did she pay her cell phone bill?
hello to everyone. I live in Brazil and I am having the same problem. My friend bought a htc mytouch 3g in the United States. Now when I turn it on it is asking activation system. How can I do now? I am in Brazil. Look how that is the mytouch trying to turn it on.
http://www.youtube.com/maicoalvim#p/a/u/0/sp_x74-ptRA
Thanks!
Maico
There is in fact no way to activate your plan without a plan. What I did was spend $60 for a single month of the plan, activate the phone, and then cancel it, and it worked fine.
However, if you can find some way to get Cyanogen on your phone, (you can't use the 1-click root application and install the cyanogen recovery image, though without having access to the phone), the newest Cyanogen has a little button to bypass the stupid activation mode, so you'll never need a plan again.
Trust me, it took me 3 months of trying to get it working without a plan.
Edit: Oh, actually if you have a friend with a plan that has a t-mobile phone with internet access (only certain ones work, though, not the sidewinder) you can steal their sim card for a few second and activate it that way.

Unable to Make/Receive Phone Calls

Wondering if anyone can point me in the right direction here. First off, I am an AT&T customer who is trying to get the DVP to work on their network. I bought an unlock code off of ebay (which seemed to work), but I cannot make/receive any phone calls. I can get Edge to work just fine and can make and receive text messages but all of my phone end almost as soon as I start them. And if I try to call the phone from my land line its immediately directed to voicemail.
On a side note, I have tried multiple AT&T sim cards and all have the same result. I also tried a co-workers tmobile sim and everything worked like a charm, so I know the phone isn't broken.
Any suggestions?
kjason said:
Wondering if anyone can point me in the right direction here. First off, I am an AT&T customer who is trying to get the DVP to work on their network. I bought an unlock code off of ebay (which seemed to work), but I cannot make/receive any phone calls. I can get Edge to work just fine and can make and receive text messages but all of my phone end almost as soon as I start them. And if I try to call the phone from my land line its immediately directed to voicemail.
On a side note, I have tried multiple AT&T sim cards and all have the same result. I also tried a co-workers tmobile sim and everything worked like a charm, so I know the phone isn't broken.
Any suggestions?
Click to expand...
Click to collapse
Can you try turning off 3G if its available as a option?
3G is an option but turning it on/off makes no difference on the phone side of things.
Could the unlock code that I received cause an issue like this? Is there anything in the EM app that could assist in what is going wrong? It makes no sense to me that I can send/receive text messages but I can't make phone calls.
Can u rest the phone and see if it helps?. Also try manually selecting the network.
The reset doesn't seem to help unfortunately. How do you go about manually selecting a network on the DVP? Is that in the EM app?
kjason said:
The reset doesn't seem to help unfortunately. How do you go about manually selecting a network on the DVP? Is that in the EM app?
Click to expand...
Click to collapse
No, it should be as a option in the settings->cellular.
Does it even show the network that the device is current on?
It does show its on AT&T, but there is no option to change it I can see. I also configured the APN at the bottom to wap.cingular, but that didn't fix the phone issue.
BTW, appreciate your help on this! I am willing to try anything at this point.
Well, APN has nothing to do with Phone call. I think its just for text messages.
Ok..Here is how you do manual selection using AT command. Do this only if you are comfortable and don't blame me for any screw-up
Go to EM App->Protocol(password 6336#)->TMO->AT Command
No click the input field and type the following(at is automatically populated).
Manually search for the network:
AT+COPS=?
The above command will list all the available network. Once you do that, take a clear pic or write it down exactly and post it here. I will then give the formatted command to register it manually.
APN is for wireless internet access.
notebookgrail said:
Well, APN has nothing to do with Phone call. I think its just for text messages.
Ok..Here is how you do manual selection using AT command. Do this only if you are comfortable and don't blame me for any screw-up
Go to EM App->Protocol(password 6336#)->TMO->AT Command
No click the input field and type the following(at is automatically populated).
Manually search for the network:
AT+COPS=?
The above command will list all the available network. Once you do that, take a clear pic or write it down exactly and post it here. I will then give the formatted command to register it manually.
Click to expand...
Click to collapse
I'm a coworker of the OP and here's what we got when we entered that command (formatted as it appears in the window):
+COPS:
(2,"Cingular","Cingular","310410",0),
(1,"Voicestream
Wire","VSTREAM","310260",2),
(1,"Voicestream
Wire","VSTREAM","310260",0),
(1,"","","310420",0),(1,"","","310420",2),,
(0,1,2,3,4),(0,1,2)
OK
wstoeckel said:
I'm a coworker of the OP and here's what we got when we entered that command (formatted as it appears in the window):
+COPS:
(2,"Cingular","Cingular","310410",0),
(1,"Voicestream
Wire","VSTREAM","310260",2),
(1,"Voicestream
Wire","VSTREAM","310260",0),
(1,"","","310420",0),(1,"","","310420",2),,
(0,1,2,3,4),(0,1,2)
OK
Click to expand...
Click to collapse
Here is the formatted command(for ATT Sim Cards):
AT+COPS=1,2,"310410"
Let me know what is the output and if it succeeds.
To be honest, I didn't even know that this was possible for the DVP yet. I've asked for unlock codes from T-Mobile every month that I've had the device (first attempt January 7th) to no avail.
notebookgrail said:
Here is the formatted command(for ATT Sim Cards):
AT+COPS=1,2,"310410"
Let me know what is the output and if it succeeds.
Click to expand...
Click to collapse
Entered this in and it returned OK.
It did not enable us to make/receive calls though. It still acts like it's going to dial and just ends abruptly, and calls made to the phone still go straight to voicemail.
Also, just for fun I tried dialing using ATDT and a number and it returned NO CARRIER. Not sure if that will help narrow this down or anything.
wstoeckel said:
Entered this in and it returned OK.
It did not enable us to make/receive calls though. It still acts like it's going to dial and just ends abruptly, and calls made to the phone still go straight to voicemail.
Also, just for fun I tried dialing using ATDT and a number and it returned NO CARRIER. Not sure if that will help narrow this down or anything.
Click to expand...
Click to collapse
I am facing the same issue. Using Unlocked Dell Venue Pro in India - worked wonderfully for a week, and then stopped making calls. my Problem is different. i can receive calls, send receive SMS and browse the internet (on 3G )as well. But Cant make outgoing calls.
Out of curiosity, those that have problems -
1. did u unlock using the AT command?
2. After unlocking, did u change/try changing sim cards (even if its from the same carrier)?
notebookgrail said:
Out of curiosity, those that have problems -
1. did u unlock using the AT command?
2. After unlocking, did u change/try changing sim cards (even if its from the same carrier)?
Click to expand...
Click to collapse
I got the unlock code from Dell ([email protected]) - i have used an AT&T simcard,
A Vodafone (India), and Airtel (india) sims. worked like a charm for a week.
Update: I ReSET my phone and it started working fine. Though i dont want to reset it every week rt
notebookgrail said:
Out of curiosity, those that have problems -
1. did u unlock using the AT command?
2. After unlocking, did u change/try changing sim cards (even if its from the same carrier)?
Click to expand...
Click to collapse
First off, thanks again for your help on this.
1. The unlock code was purchased from some website and when the AT&T SIM was inserted, it prompted for a code. So no, did not originally use the AT command. Is there a way to relock and try this process again?
2. Yeah, we tried a few different AT&T sim cards with the same result. We tried another T-Mobile sim and that worked perfectly.

Page Plus not receiving texts

I have a TMO-branded phone, flashed international quite awhile back. Finally did a SIM unlock & went with Page Plus for the second SIM, so I would be on Verizon in the sketchy TMO coverage around me. Spent over 1 1/2 hours on the phone yesterday trying to get the SIM to activate, then they threw in the towel, said I needed to activate on a Verizon-branded phone. So I had my son drop by, got the SIM activated on his phone. Phone calls work fine on my OP6T, sending texts works fine, but I can't receive any. After over an hour plus on the phone, they gave up on me & said I'd have to switch to a Verizon branded phone to receive texts. Anyone else had this problem?
Note: all the test texts I had sent showed up on my son's phone once the SIM activated.
lloydsw said:
I have a TMO-branded phone, flashed international quite awhile back. Finally did a SIM unlock & went with Page Plus for the second SIM, so I would be on Verizon in the sketchy TMO coverage around me. Spent over 1 1/2 hours on the phone yesterday trying to get the SIM to activate, then they threw in the towel, said I needed to activate on a Verizon-branded phone. So I had my son drop by, got the SIM activated on his phone. Phone calls work fine on my OP6T, sending texts works fine, but I can't receive any. After over an hour plus on the phone, they gave up on me & said I'd have to switch to a Verizon branded phone to receive texts. Anyone else had this problem?
Note: all the test texts I had sent showed up on my son's phone once the SIM activated.
Click to expand...
Click to collapse
Try going to mobile data SIM cards and try all of these apns. Hopefully one will work for you.
https://bestmvno.com/apn-settings/page-plus-cellular-apn-settings/]
toolhas4degrees said:
Try going to mobile data SIM cards and try all of these apns. Hopefully one will work for you.
https://bestmvno.com/apn-settings/page-plus-cellular-apn-settings/]
Click to expand...
Click to collapse
Yeah, I asked them about APN editing, they said that only affected MMS & data. In any case, they're greyed out, even if I try to add a new one. I've tried every which way searching google to find a way to get around that, but have had no luck.

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