Can't access photos outside of Gallery and Files apps - LG V20 Questions & Answers

I have a strange problem that began sometime in the past 3 days.
I went to post a picture to Instagram and noticed no photos were present under "Gallery". Even after taking a photo within the Instagram app, the new photo didn't show up under "Gallery" in the Instagram app.
I started digging and found out that this problem started within the past 3 days. I could identify this time frame because Google Photos uploaded a photo taken on my phone 3 days ago. Pictures since then have not been found by the Google Photos app. I have already reset the cache and data of the Media Storage system app - it rebuilt the Gallery app's index, but still the problem persists. I've also reinstalled affected apps.
Google Photos sees pictures in other folders outside of "DCIM\Camera", such as downloads and Music. So the issue seems to be related somehow to the DCIM\Camera folder in particular.
List of symptoms:
Cannot access photos from Instagram app, but I can share from Gallery app to Instagram app
Message+ crashes when trying to add media to a text
Cannot access photos in Camera folder from Google Photos
Gallery and Files apps seem to access files normally
Any help would be appreciated! I'm using a Verizon V20, stock OS.

Started having the same issue with my v20. Found a solution yet?

No, I'm sorry. I ended up just backing up my pictures to my computer and factory resetting my phone... I need it working correctly for work.

nnbengboy2 said:
No, I'm sorry. I ended up just backing up my pictures to my computer and factory resetting my phone... I need it working correctly for work.
Click to expand...
Click to collapse
Looks like I'm going to have to do the same thing. Everything works fine after the factory reset?

Jluangs said:
Looks like I'm going to have to do the same thing. Everything works fine after the factory reset?
Click to expand...
Click to collapse
Yup - so far so good. I have all my apps reinstalled and accounts added...no issues. I really have no idea what happened, but definitely sounds like a V20 issue. Do you have the Verizon version too?
Oh! I just realized that I just installed the new security update the other day. I'm pretty sure it lines up with the problem starting. I bet that's the cause.

nnbengboy2 said:
Yup - so far so good. I have all my apps reinstalled and accounts added...no issues. I really have no idea what happened, but definitely sounds like a V20 issue. Do you have the Verizon version too?
Oh! I just realized that I just installed the new security update the other day. I'm pretty sure it lines up with the problem starting. I bet that's the cause.
Click to expand...
Click to collapse
Also have a verizon version and just installed the new security update also. Looks like I'll have to look more into my security settings. If I cant find a solution I'll have to just do a factory reset.

Jluangs said:
Also have a verizon version and just installed the new security update also. Looks like I'll have to look more into my security settings. If I cant find a solution I'll have to just do a factory reset.
Click to expand...
Click to collapse
I bet the update borked the file system - not sure if there is a setting to fix it. That's a pretty big problem if it happens to everyone though.

Any other suggestion for this? I literally tried everything and I do not want to factory reset my phone. Its very frustrating!

I did the Factory Reset hoping it would be the 'fix'.
It worked for the rest of the day, then failed. I also have other Apps freezing or crashing.
After a lot of effort in a search for the solution, I slowly adopted the repetitive sentence that the phone is nearing the end-of-lifecycle and not enough time was spent making sure the update would work fluidly with all aspects of the phone. I *****ed and moaned for hours and got a nice discount to upgrade to the V40. Two days with the V40 and all is well in my world again.

Related

all Internet browsers close after 2.2 UPDATE

i updated and of course, all internet browsers close as soon as a start using them. They open, let me go to a website or two, then close. I was super eager to test the full flash but i can barely get to the websites themselves without the browser closing suddenly. I updated the firmware, profile, prl, and everything. the phone was never rooted.
I'm about to do a hard reset but I figured i should check what you guys had to say first.
lenglain said:
i updated and of course, all internet browsers close as soon as a start using them. They open, let me go to a website or two, then close. I was super eager to test the full flash but i can barely get to the websites themselves without the browser closing suddenly. I updated the firmware, profile, prl, and everything. the phone was never rooted.
I'm about to do a hard reset but I figured i should check what you guys had to say first.
Click to expand...
Click to collapse
Hard reset is the only thing that has helped so far. Just do it, it will make the system work better anyway.
Will a hard reset effect firmware/froyo.
I had the same issues with the camera. Reset all folders permission to read and write.
sorry for my ignorance but how I can do a hard reset? and it will fix the problem?
No, a hard reset basically wipes your data and cache(?) partitions. All apps and data are deleted. This will return you to just your normal firmware, without any customizations. Then you can reinstall apps. I think that's the main problem, some apps aren't dealing with the upgrade too well, and as a result, you get some weird errors. It won't change any versions of your software though.
I'm having the same problem.. If we move the apps to the SD card we shouldn't have to reinstall them, correct? And if we re-install apps, does the settings/info saved on them return or would we have to change those as well? I'm getting ready to do a hard reset too and I spent alot of time with these apps and I was worried about losing info/settings..
Also, I'm using Launcher Pro, will it revert back to Sense after the Hard Reset?
scalivurpr said:
sorry for my ignorance but how I can do a hard reset? and it will fix the problem?
Click to expand...
Click to collapse
Search "how to hard reset the HTC EVO". It can either be done through the settings menu or you can physically do it using the power and volume rocker.
My dad was having similar issues. And said that going into settings while in the browser and changing enable plugins from "always on" to "on demand" helps
Also the person using launcher pro go into the launcher pro settings or preferabces and all the way on the bottom you can backup your settings/homescreen.
nicko786 said:
I'm having the same problem.. If we move the apps to the SD card we shouldn't have to reinstall them, correct? And if we re-install apps, does the settings/info saved on them return or would we have to change those as well? I'm getting ready to do a hard reset too and I spent alot of time with these apps and I was worried about losing info/settings..
Also, I'm using Launcher Pro, will it revert back to Sense after the Hard Reset?
Click to expand...
Click to collapse
It will return back to sense. It will be like a brand new phone. Before you hard reset backup your launcher pro settings and homescreen. Hard reset if my internet fix didn't work. Reinstall all apps and launcherpro and then restore launcher pro settings and homescreens.
Is hard reset the only way to fix this?
No you can remove Adobe flash and reinstall it.. worked flawless for myself.
James
I hate to ask this sounding like a noob, but I'm at work and can't do much research, but what would be the best way to backup all those files? Just with the USB drive or is there a backup app I can download, etc.
Nevermind, I figured out how to backup Launcher Pro, but how about apps still?
cj10488 said:
No you can remove Adobe flash and reinstall it.. worked flawless for myself.
James
Click to expand...
Click to collapse
and how does one obtain Flash 10.1? It's not in the market
i-l-l said:
and how does one obtain Flash 10.1? It's not in the market
Click to expand...
Click to collapse
It should still be in the market, got it earlier for latest CM Nightly.
Yeah I don't see it either. I found Flash 10.1 beta on Appbrain, but it won't sync with my phone. I uninstalled and removed flash and my browser is still crashing.
Here is the APK. I had to uninstall it using titanium backup. was easier than going the ADB rm way
James
I had the same problem. Some are saying it's because of installing the half ass full flash version on 2.1 that came out a month ago.
I downloaded and reinstalled the apk and then it worked...for about 6 hours and then the browser starting crashing again.
The next time i uninstalled and then installed the flash 10.1 again, so far, so good.
When I get home I'm gonna try that and hope it works before I do a hard reset.
Nothing worked so I finally decided on the hard reset. I think one should do it anyway to get the best out of the update. Everything works fine now, glad to see that it remembers the apps I had already paid for. The whole thing seems to run smoother than ever, (I hated the baggy scrolling.) Southparkstudios works now, the entire video section of the new York times works now as well. Embedded YouTube videos work on Facebook they play without me having to leave the page/browser.
****ONE ISSUE***
Text fields act strange. I can't type status updates into the full Facebook site anymore, nothing happens when I tap the text field. That blows big time I hate using the Facebook apps I want the full site to work fully.
Similarly, I was never able to type into the text fields on the gmail full site. Now I can a little bit although Tue browser seems uber confused about whether it wants to deal with the text field or not. Any ideas why text fields (
Rich text fields) are such an issue?
I was hoping that yahoo games would work, especially yahoo pool but still no go.

[Q] Exclude folders from gallery (nomedia)

Hi guys,
Hitting wall with this S5 since .nomedia file for me doesn't work. I have an app installed in internal memory, which has some pictures in it for its operation. Now this pictures show up in gallery which is really annoying as there are about 30folders(gallery lists as albums..)
I tried full reset gallery + media storage apps, restart phone. Gallery opens, clear first and within couple seconds again full of that crap.... Now is there any solution on this? I don't really want to download apps since troubleshooting when they crash is even bigger pain....
Anthonis said:
Hi guys,
Hitting wall with this S5 since .nomedia file for me doesn't work. I have an app installed in internal memory, which has some pictures in it for its operation. Now this pictures show up in gallery which is really annoying as there are about 30folders(gallery lists as albums..)
I tried full reset gallery + media storage apps, restart phone. Gallery opens, clear first and within couple seconds again full of that crap.... Now is there any solution on this? I don't really want to download apps since troubleshooting when they crash is even bigger pain....
Click to expand...
Click to collapse
I also have had problems with the stock gallery dsiplaying some .nomedia directories, i use quickpic though and it works flawlessly there, theres even an option in it to hide folders, so its not an issue for me. According to google this is a widespread issue, and suprise suprise a solution i saw was use quickpic.
Sent from my SM-G900A using Tapatalk
Rakuu said:
I also have had problems with the stock gallery dsiplaying some .nomedia directories, i use quickpic though and it works flawlessly there, theres even an option in it to hide folders, so its not an issue for me. According to google this is a widespread issue, and suprise suprise a solution i saw was use quickpic.
Sent from my SM-G900A using Tapatalk
Click to expand...
Click to collapse
But that's complete rubbish, what's the point to pay premium for a phone which is not even capable to do basics? I get really annoyed lately with samsung... They keep removing useful features one after another with each new model release.... Instead put loads of rubbish apps which never gets used...
So how does quickpic work then? Surely there should be a way to manually do same ?
Anthonis said:
But that's complete rubbish, what's the point to pay premium for a phone which is not even capable to do basics? I get really annoyed lately with samsung... They keep removing useful features one after another with each new model release.... Instead put loads of rubbish apps which never gets used...
So how does quickpic work then? Surely there should be a way to manually do same ?
Click to expand...
Click to collapse
Something you can try is force stopping the gallery then clear the cache and data, open it, then repeat a few times till it works. Quickpic works like a gallery lol, just download it yourself and play with it, if you long press a folder theres a menu option to hide it.
Sent from my SM-G900A using Tapatalk

910F - Lollipop 'Unfortunately Contacts has stopped' repeatedly

Hi Guys,
Must say I'm loving Lollipop so far, however I have a really annoying issue - my Contacts / Phone app keeps crashing. 'Unfortunately Contacts has Stopped'. This occurs almost every other time I open the dialler. And randomly if I leave it as a background process.
I'm running the German Lollipop build, with BTU UK CSC. I'm rooted with Philz Touch recovery.
I've reflashed, factory reset, cleared cache, cleared the apps cache & data, fixed permissions, pretty much all I can think of! All to no avail!
My contacts are all synced via google, and use Ubersync to pull through high quality photo's from facebook.
However after removing all contacts, ubersync and various syncing etc this is still occuring....
Any ideas?
I've been getting that one lately, and I don't even have Lollipop yet. I am using True Caller and think it might be related to that.
Same problem on my note 4 and I don't even have lollipop yet
rcobourn said:
I've been getting that one lately, and I don't even have Lollipop yet. I am using True Caller and think it might be related to that.
Click to expand...
Click to collapse
Thanks for the reply - I don't use any 3rd party app to manage Phone or Contacts! At least you have an obvious candidate for the cause!
It's driving me nuts!!
I've been in Gmail and tidied up my contacts - long overdue to be fair and how much fun that has been! Maybe there was something up there - though after resync was still occuring so unsure....
I've factory reset again - It seems to be working fine at the moment - something i'm installing or updating must be causing it. I'm now going to install all my stuff one by one until I find what's causing it....
paulrgod said:
Thanks for the reply - I don't use any 3rd party app to manage Phone or Contacts! At least you have an obvious candidate for the cause!
It's driving me nuts!!
I've been in Gmail and tidied up my contacts - long overdue to be fair and how much fun that has been! Maybe there was something up there - though after resync was still occuring so unsure....
I've factory reset again - It seems to be working fine at the moment - something i'm installing or updating must be causing it. I'm now going to install all my stuff one by one until I find what's causing it....
Click to expand...
Click to collapse
So I basically let all apps update themselves before installing or doing anything and here we go - Contacts has now started closing again.....
paulrgod said:
Hi Guys,
Must say I'm loving Lollipop so far, however I have a really annoying issue - my Contacts / Phone app keeps crashing. 'Unfortunately Contacts has Stopped'. This occurs almost every other time I open the dialler. And randomly if I leave it as a background process.
I'm running the German Lollipop build, with BTU UK CSC. I'm rooted with Philz Touch recovery.
I've reflashed, factory reset, cleared cache, cleared the apps cache & data, fixed permissions, pretty much all I can think of! All to no avail!
My contacts are all synced via google, and use Ubersync to pull through high quality photo's from facebook.
However after removing all contacts, ubersync and various syncing etc this is still occuring....
Any ideas?
Click to expand...
Click to collapse
I am also on BTU CSC and German lollipop, no issue at all, but i am not rooted, stock and everything is working great and getting great battery life too.
I didn't wipe data only cache if this helps.
I'm having this on and off. Non rooted. UK unlocked.
Has happened to me 3 or 4 times since Friday that I updated to Lollipop.
It's really random too, once it happened after taking a photo, another time when I exit from Viber.
Thanks for the responses guys - feels better to know i'm not alone.
I flashed lollipop and restored my backup. On every boot I get contacts fc but then that's it never again till I reboot . So looks like it's either not lolipop related or perhaps related to the new modem?
I know this is a note 4 thread. I am using an S5 and started having this issue after upgrading to lollipop. So it is not just the note 4.
Yeah I noticed the error too after installing Lollipop, happens once a day while exiting an app it happens randomly.
Sent from my SM-N910F using XDA mobile app
Hi, had the same problem, randomly of course.
Phone is locked on Orange Romania, nonrooted and started after flashing lollipop.
Tried all....cleared cache/data on contacts, contacts storage, phone, all the apps that are related to contacts, changed date format, wiped cache/data form recovery, factory reset, etc.
Then i thought it must be related to another app....and which one it's the buggiest of all? Facebook
So i disabled facebook (u can't unistall it now...thank you samsung for that and for all the bloatware) and made a bookmark with it on chrome.
So far, no contacts fc and that since yesterday. Normally i'd had at least 4-5 till now.
Hope it helps!
I was beginning to think some Facebook link was at cause here....
This seems to have settled some - i've seen one FC of contacts this morning, and then Facebook updated a short while afterwards. Touch wood - i've not seen Contacts crash all afternoon!
paulrgod said:
I was beginning to think some Facebook link was at cause here....
This seems to have settled some - i've seen one FC of contacts this morning, and then Facebook updated a short while afterwards. Touch wood - i've not seen Contacts crash all afternoon!
Click to expand...
Click to collapse
I didn't see it yesterday all day and today so looks good. :good:
looks like a random thing have not noticed it alday
Its a random FC on 910C also since the Lollipop update. I can not say why? Most times when it fc i want to access the Dailer.
Started happening to me after flashing the German lollipop image. I'm on a UK Three 910F. It's getting pretty annoying.
Sent from my SM-N910F
lrm537 said:
Started happening to me after flashing the German lollipop image. I'm on a UK Three 910F. It's getting pretty annoying.
Sent from my SM-N910F
Click to expand...
Click to collapse
I also note 4 Italian, I returned to Kitkat, because even I have the bug closing address book, also problems with battery and keyboard samsung. I think this will be revised firmware programmers Samsung.
Disable in servise google+, after that this problem fixed

Apps randomly refresh

Hey, just wondering if anyone else is having problems with apps randomly refreshing. It happens in every app except the browsers. It's a bit annoying when you are typing thingso out and the app refreshes, losing what you typed. I've tried reinstalling apps, I have no idea what's up.
Thanks again.
Never experienced what you are getting.
Maybe upload a video so other users can see what is actually happening.
Is it on every application? or selected application? Like HTML5 apps?
Not sure, seems like all my apps, except Browser apps. I'll upload a video sometime tomorrow or the next day, I'm on limited wifi, so uploading some videos would take forever. It's weird and very frustrating, I really want to like this phone, but with the apps refreshing at times when I don't need them to be, it's a real bummer. You'll being doing something in almost any app and it will refresh/reload itself.
XdaQuestions said:
Not sure, seems like all my apps, except Browser apps. I'll upload a video sometime tomorrow or the next day, I'm on limited wifi, so uploading some videos would take forever. It's weird and very frustrating, I really want to like this phone, but with the apps refreshing at times when I don't need them to be, it's a real bummer. You'll being doing something in almost any app and it will refresh/reload itself.
Click to expand...
Click to collapse
Super-Man ROM?
dynospectrum said:
Super-Man ROM?
Click to expand...
Click to collapse
I have no idea what that is. I thought it may have been package disable pro, but I turned that off and it wasn't the case. I notice it in snapchat the most, I'll take a picture and as I'm marking people to send the snap to, it'll just reload back to the picture taking screen.
Same here, it started from today. First noticed on snapchat, took a video about to post it lol lost it. Then youtibe app refreshed itself, also media player while watchibg video. Its kinda weird. Maybe its ram problem ?
Also rebooted the phone, did not help.
Samsung Galaxy S7 Edge Verizon
dynospectrum said:
Super-Man ROM?
Click to expand...
Click to collapse
Just looked it up, I'm using a new up-to-date phone. Never installed anything like that, just apps.
dynospectrum said:
Super-Man ROM?
Click to expand...
Click to collapse
Just looked it up, I'm using a new up-to-date phone. Never installed anything like that, just apps.
Yeah, restarting or clearing caches does nothing, I'm going to factory reset my phone as soon as I get my SD in.
XdaQuestions said:
Yeah, restarting or clearing caches does nothing, I'm going to factory reset my phone as soon as I get my SD in.
Click to expand...
Click to collapse
Had a factory worked for you, because I have the same problem.
It started out of nowhere. Really annoying.
YouTube videos also randomly get paused.
Same problem here, it has been going on for over a week now. Thought it was maybe a screen or gesture setting... Nope. Then thought maybe it was the Nova app launcher, but I've uninstalled it and still have the same issue.
I have the same here. Did anything work for you?
I'm having the same problem! I'll be scrolling and the page is constantly resetting to the top. Filling out forms and they'll be deleted. YouTube videos are always stopping. It's a real pain. Has anyone discovered the cause or a solution yet?
+1..Happening to me for a couple weeks now. Factory reset my phone. No dice. Apps refreshing, YouTube oausing - same symptoms. So frustrating
Has anybody got a fix for this issue? Its really annoying.
Did the factory reset worked for anyone?
Thanks
---------- Post added at 10:50 AM ---------- Previous post was at 10:47 AM ----------
Constantijn88 said:
Had a factory worked for you, because I have the same problem.
It started out of nowhere. Really annoying.
YouTube videos also randomly get paused.
Click to expand...
Click to collapse
Hey,
I'm having the same problem with my S7 edge. Did you get this issue sorted out? Please let me know.
Thanks
shifazh said:
Has anybody got a fix for this issue? Its really annoying.
Did the factory reset worked for anyone?
Thanks
---------- Post added at 10:50 AM ---------- Previous post was at 10:47 AM ----------
Hey,
I'm having the same problem with my S7 edge. Did you get this issue sorted out? Please let me know.
Thanks
Click to expand...
Click to collapse
Hey Shifazh,
Yes, I eventually did a factory reset which fixed the problem.
Make sure you backup EVERYTHING from your phone.
verizon note pro 12.2 refreshes all the time
i am having the same issue with my new tablet. i will be in youtube or another app , and it will refresh and go back to start. has anyone had any issues like ours and how to fix. i am running it on wifi , i do not have it hooked up to verizon. please someone help so i can take advantage of this great device. thanks -john
Constantijn88 said:
Hey Shifazh,
Yes, I eventually did a factory reset which fixed the problem.
Make sure you backup EVERYTHING from your phone.
Click to expand...
Click to collapse
Its an issue for me too. I will try reset today.
My factory reset seemed to work for a while, but then it started doing it again. S7 running nouget
Do you mean auto update? Instead of auto refresh? as far as I know auto refreshing apps are normal, it's supposed to do that. Example your weather app (if you have use them)
If you mean auto update you can change the setting in the play store

2 problems with android N

Hello guys, 2 days ago i finally got the android 7.0 update (three uk) and since then I've spotted some problems with the phone. I have this music player installed its called Musixmatch and one of the features is when your phone start playing music the music player identifies it and puts the lyrics on the screen. So since the update sometimes (mostly when I'm playing videos online or just doing random stuff) lyrics to song "Over The Horizon" by Samsung are popping on my screen ( the song is not actually playing, i can't hear it but the lyrics pops up on the screen which means it was played maybe?) I've attached two screenshoots of this situation.
The other problem is since the update sometimes when i want to watch some videos on youtube after few videos I'm getting this problem saying "there was a problem while playing playback id: (various numbers)" and then i can't play any video online (i haven't tried playing videos from my video library yet) but for example on Facebook when I click on the video it acts like a photo just the thumbnail opens and that's it, can't play it. can't play any video untill i restart the phone then its alright but again after few videos im starting to get this error.
My phone is not rooted and I've never rooted it. Its running on stock rom.
Thanks in advance
Just sounds like MusixMatch needs an update. Not exactly a problem with the phone, but the app.
Sent from my SM-G935F using Tapatalk
I agree.
It can take a short while for the developer of an app to push out an update so that it does not clash with the updated firmware. I'd check in the PlsyStore under your Apps.
You may also be able to let the Developer know of the bugs your encountering after the firmware update.
That and I'd try clearing the Apps Cache , System Cache and as a last resort create a fresh backup and Factory Reset.
So today i noticed that its not only Facebook videos nor youtube videos. When its happening i can't even call anyone on Skype or Facebook it just won't let me do it.
Anyone has the same problem?
arofaz said:
Anyone has the same problem?
Click to expand...
Click to collapse
Had the same problem when I was on LineageOS, didn't found a solution. It was really annoying so I went back to Touchwiz (superman ROM), and haven't had any problems since then.
I dont know what causes the problem, but perhaps a factory reset will solve it for you. :fingers-crossed:
Okay so I decided to go for the factory reset and it worked for a day or two but today the problem is back. Also I would like to mention that I think today was the first time I've used device maintenance to clean ram and Clean master to turn off apps that eat battery after that the problem came back.
arofaz said:
Okay so I decided to go for the factory reset and it worked for a day or two but today the problem is back. Also I would like to mention that I think today was the first time I've used device maintenance to clean ram and Clean master to turn off apps that eat battery after that the problem came back.
Click to expand...
Click to collapse
You shouldn't even be using Clean Master at all.
Sent from my SM-G935F using Tapatalk
Why not
Some people's opinions that such software can cause more harm than good.
Personally I prefer not to use cleaning programmes or battery software either.
The inbuilt options do what I need.
arofaz said:
Why not
Click to expand...
Click to collapse
One is it steals your infor and sells it in China.
Second, using it to force stop apps in background causes the phone to active loop and basically use up more battery.
The very presence of Clean Master in the phone is all harm and no good.
Sent from my SM-G935F using Tapatalk
arofaz said:
Okay so I decided to go for the factory reset and it worked for a day or two but today the problem is back. Also I would like to mention that I think today was the first time I've used device maintenance to clean ram and Clean master to turn off apps that eat battery after that the problem came back.
Click to expand...
Click to collapse
Don't use clean master, it's bloat garbage. plus you have that built right into the os. If you MUST use 3rd party once of those, use one that's lighter and less spammy and bloatwarish
Sheetzie03 said:
Don't use clean master, it's bloat garbage. plus you have that built right into the os. If you MUST use 3rd party once of those, use one that's lighter and less spammy and bloatwarish
Click to expand...
Click to collapse
Like what?
arofaz said:
Like what?
Click to expand...
Click to collapse
I quick looked cm is 16mb, with a whole bunch of bloat and ads and useless features, ahh it's such an awful app. It was bad enough, but then cheetah bought it and it really got bad, same thing happened with the gallery app Quickpic.
Anyway, if it was me, I would absolutely not dl a third party app. The built in stuff does more than a good enough job. But if you must have one, CCleaner 4mb, simple, works, it's light, if there are ads, don't think they are overly intrusive, if there even are any ads. There's a few others that might be OK that are 4mb or under. Look thru the list. But dude, just use the built in option, it does a surprisingly good job.

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